TheraPur vs Hypnos Mattress Reviews

After 10 years with our old OTTY mattress, it was definitely time for a change. I had started waking up with shoulder pain and knew we needed something more supportive, so we visited the store to find the right replacement. The service we received was outstanding. The sales advisor took the time to understand our needs and guided us through the different options without any pressure. I was feeling quite dizzy that day, and her kindness really stood out—she offered me some water and encouraged me to take my time rather than rushing the decision. We eventually chose the Therapur ActiGel Polar 2000 Combination Mattress, and it has been one of the best purchases we've made for our home. From the very first night, it felt incredibly comfortable and supportive. The mattress provides excellent pressure relief for my shoulders while still giving great overall support, and the cooling ActiGel layer helps keep the temperature comfortable throughout the night. We're both sleeping much better, waking up feeling more refreshed, and my shoulder discomfort has improved significantly. The combination of expert advice, excellent customer service, and a fantastic mattress made the whole experience a pleasure from start to finish. I would highly recommend both the Therapur ActiGel Polar 2000 Combination Mattress and the team who helped us choose it. Five stars from us!

I would not give this mattress any stars but the option is not given, we selected this mattress after using the sleep match machine which in Dreams own words (It's a super smart bit of wizardry that chooses the right mattress just for you and the way you sleep. ) this is the most uncomfortable hardest mattress I have ever had I explained to the sales advisor that I suffer with neck and spine problems and could not sleep on a hard mattress she said that the machine recommended a medium mattress we stupidly put our trust in this marvellous machines hands the sales advisor showed us various mattresses from the list that the machine had recommended we chose this mattress and was assured not to worry as we had the 40 days returns policy at no point was it explained that we would have to sleep on the mattress for 30 nights before it could be returned and loose the difference in money if you chose a cheaper mattress. Two days after receiving the new mattress we returned to the store saying I cannot sleep as the mattress is so hard my pressure points are numb and I have pins and needles we were told that the problem is out of there hands and I would need to contact customer services after finally getting through to customer services I was told that they would prefer us to sleep on the mattress for 30 nights to enable the springs to settle down I said when I tried the mattress in the store nobody told us to expect such a difference between the stores mattress and the one we would receive also on our second visit to the store my husband noticed that we had in fact been sold a firm mattress as I am so upset with the service we have received I asked for my money to be refunded I was told this would not happen I would need to choose another mattress and either pay the difference if it was more expensive or loose the money if it was cheaper and also pay for the delivery Please ensure when buying a mattress from Dreams you read all of the small print that you are given once you have made your purchase and also read the reviews on the website as you will see other people have had the same experience as myself, do use the Sleep Match machine as another sales advisor on our second visit to the store said how can a machine tell you what mattress you need I have been selling mattresses for years and do not go by what the machine says.

'Ive been very pleased with the TheraPur ActiGel Polar 2000 Combination Mattress. It offers a really good balance of comfort and support, and the ActiGel layer helps keep the mattress feeling cooler through the night, which has made sleeping much more comfortable. It provides enough cushioning to relieve pressure while still giving good support for my back. The build quality feels excellent, and the mattress has a premium feel. Motion transfer is fairly well controlled too, so movement from the other side of the bed isn't too disruptive. The only reason I'm giving it 4 rather than 5 stars is that it's quite substantial and took a little time to fully break in. It may also feel firmer than expected at first, but it becomes more comfortable after a short period of use. Overall, it's a high-quality mattress that delivers on comfort, support, and cooling, and I'd happily recommend it to anyone looking for a supportive mattress with a cooler sleeping surface.

I tried this mattress a couple of times in the shop, and found it to be comfortable, with a supportive base but soft pillow top that you sunk into, giving a balanced feel. However, when it arrived, it felt considerably firmer than the one that I tried in store, with the pillow top not feeling as thick, and lacking the feeling that you could sink into it. I have had the mattress for 2 months, and in that time it has not felt like it was getting any softer, but I was very disappointed to find that the mattress is developing a not-insignificant sag in the middle (it was being used by a single person), to the point where if you try to sleep at the side, you can sense the slope towards the middle. After just 2 months this is incredibly disappointing, and does not bode well for the long term. In addition, the cooling technology works very well when you are lying directly on the mattress as you do in the shop, but by the time you have added a mattress protector (also by Therapur) and fitted sheet, you can't really notice the cooling benefits any more. Perhaps 1 star is a little unfair, someone who prefers a firmer mattress and is happy for it to be firmer than expected would not be as disappointed, but for me the noticeable dip towards the middle of the mattress is an issue that I could not overlook. I have submitted an exchange under the Comfort Guarantee scheme for a medium-firm Silent Night mattress, as I didn't want to risk the same sagging issues by swapping to a medium firmness mattress from Therapur.

I had the previous version of this mattress—the Polar 800 in a double—which my partner and I loved. We found it comfortable, it helped us stay cool, and we always slept well on it. We wanted the same again, but Dreams had just discontinued it. We decided to buy this newer version and tried it in the shop. It felt a tad firmer, but it was difficult to tell in the shop. Since sleeping on it we can confirm this mattress is simply not a medium. It is like sleeping on the floor, it is so solid. We've kept persevering and even after 6 weeks, it is still so solid. There is no give to it. The is some give in the top layer but the springs are solid. I keep waking in the night with dead limbs. Both my partner, who is now pregnant, and I keep waking up feeling like we've slept on the floor with achy muscles and backs which we never had before. I think this would only start to feel Medium if you were 16 stone plus. Also, the mattress absolutely stunk for the first 2-3 weeks. The chemical smell was so awful it didn't feel suitable for humans to sleep on. We had to leave it to air in our spare room before we could use it. Luckily we kept our old mattress! It's really disappointing and I would not recommend this mattress. It's always such a shame when manufacturers change something for the worse. We are going to exchange it.

I tried this Hypnos mattress at our local store and knew instantly, that having looked for some time for a wool mattress that this was the one. The sales person at the store was very informative and there was currently a competitive price on it. It is an expensive mattress but learning about the credentials of Hypnos and how many hours of a life are spent sleeping, it seemed a sound investment. Bensons really provide a good service, taking away our old mattress, and the crew who delivered it were friendly and professional. The mattress initially felt hard, but that is to be expected with a new bed. I have been rotating it once a week and can feel that it is beginning to relax. It feels higher than our previous mattress and quite luxurious. One of the factors that drew me to a wool mattress was to have cooler night sleeps. As its winter I've yet to test this out. Overall I am really pleased with this mattress, and am sleeping much better than previously. The only negative is the wait for delivery which was around 2 months! However I believe that this is because it is a quality product with hand made attention. Finally the follow up email communications with Bensons has been great, which makes you feel that you are a valued customer.

I waited approximately 6 weeks and several mattress turns before my review for my Hypnos Earth 01. I changed my original mattress from Bensons for this one, big upgrade £ wise. I wanted a firm mattress with a soft outer. I took the advice and swapped for the Hypnos 01 Firm instead of Extra firm. The mattress is super comfortable just dips a little when in it (I weigh 9.5 stone). I have never slept better so now I can justify the outlay! No getting used to it at all, I drop off so quickly and stay asleep all night. On reflection I would have ordered the Extra firm as this mattress is well padded with my theory being it might last longer but I know diddly squat about mattresses to be honest. Really impressed with Hypnos though, lovely quality. Onto Bensons; they were so helpful. On changing my mattress to communications generally just excellent. From customer services, the delivery coordinator and the delivery guys. It really blows your mind when you get really good service these days, they follow through on everything. My sister in law recommended them, she wouldn't use any other company and I see why! Highly recommend and many thanks to you all. A happy sleeper

I bought the Hypnos Inspired by Nature 02 from my local Bensons for Beds showroom three weeks ago. The staff there were great: very helpful, patient with all my questions and clearly knowledgeable. I have no complaints about the service I received in store. I chose this mattress because it was made from natural materials and because of Hypnos's reputation for quality and comfort. With a retail price of £2,299, I expected something that felt and looked genuinely premium. Unfortunately, that hasn't been my experience. When the mattress arrived, I was immediately underwhelmed by the finish. The beading around the edge was uneven, the label was stitched on crookedly, and overall it just didn't look like a mattress costing over £2,000. I know these things don't necessarily affect how well you sleep, but at this price I'd expect better attention to detail. After just three weeks, I'm also disappointed with how the mattress itself is holding up. I find the tufts incredibly uncomfortable, and the sides started to lose their shape after only a week. There's now a drop of around 1.5 cm along the sides, despite the fact that I don't sit on the edge of the bed. I've also noticed that the outer fabric is already loose enough to pinch into folds where it appears to have separated from the filling. I appreciate that natural fillings settle over time, but I'm struggling to understand how these changes can be considered acceptable after such a short period of use. After the first week, I visited a larger Bensons showroom and mentioned to a member of staff that the sides of their display Hypnos mattresses appeared to have collapsed. I was told that this would happen after a couple of months. I found that quite concerning, particularly given what I was already noticing with my own mattress. The biggest issue for me is that the mattress simply doesn't feel luxurious. Between the uncomfortable tufts, the changes in the sides and the overall finish, it hasn't lived up to what I expected from either Hypnos or a mattress at this price. I honestly feel sick when I think about how much I spent compared with what I've ended up with. I want to be clear that the staff at my local Bensons were excellent, and I appreciate the time they took to help me choose a mattress. Bensons also has a good range of products for different budgets and needs. But my experience with this particular mattress has been a huge disappointment, and I don't feel it represents good value for money.

Exchanged our mattress to the medium tension this was the biggest mistake we've ever made. Warning to everyone this states medium but it is so soft instantly I was in so much pain with my back cannot sleep on it at all £2700 down the drain. we are not heavy people and even after a short time there is dipping. My husband has been persevering on it to see if we just needed to adjust but definitely not The mattress is too soft. I personally cannot sleep on it at all and I'm currently in another room until we have the chance to go out and find another mattress. This really was a huge mistake, particularly after going on Hypnos website and themselves even stating a lot of their mattresses are sold and marketed as medium but in fact they feel is medium soft. This is nothing like what we tried in store absolutely devastated.