The-Dreams-Workshop vs Simba Mattresses

THE GOOD: - Amazing build quality, feels very sturdy! - Incredible storage space. - Looks the part. Certainly looks more expensive than it is, even at this price point. I absolutely love this bed! Such a great purchase. I was looking to replace my existing cheap and creaky Ottoman with something more substantial. Browsing online I came across a few Ottoman's in a Dreams promotion so head down to the store to see them in person. This item wasn't in the promotion, but the quality of it vs. the others immediately surprised me and I went over budget to pay for it. The Oatmeal colour was lovely but given I have a darker carpet I wanted a darker colour but was worried the Slate would be too dark. Store colleagues have swatches for their bed frames so it's worth popping into store if you're not sure. The build quality of this bed is really really good. You really do get what you pay for and given you spend so much of your life in bed, it's worth the extra. The arms which hold the bed base and mattress are made from a solid metal. None of this cheap aluminium stuff you'd find at cheaper price points. The storage area is huge! It utilises 4 base boards sat on top of a cross-beam. The space inside is a little less than Dreams claim in the dimensions, but will happily fit plastic storage boxes up to 42 litre capacity (from places like B&M). After all that there's even then some room beneath the bed to slide a few things under it too. The beds component parts came in 5 boxes and are quite heavy so you'll probably need two adults to put this together (King size). It took us about 2 hours to construct it. There's certainly plenty of screws etc so you can be sure it'll be sturdy. Given COVID etc there was quite a wait on this and so I ordered it and patiently waited the 3 and a bit weeks for delivery. The delivery experience was good, with updates by text and email and a phone call on the day. I live on the first floor and the team were happy to bring the items in to the flat for me which really helped. My first nights sleep on this bed was a breath of fresh air vs the old frame. I could tell the difference immediately. In my opinion a solid base such as this or a divan is a much better option versus a slatted base. A platform base doesn't tend to wear as much on one side - especially if you're a single person or have a heavier sleeper on one side of the bed vs the other. THE BAD: The assembly instructions for this bed say you need 4 metal plates to join the two base boards together when in actual fact there is only enough screw holes on the bottom for 2 plates. The instructions are wrong here and had us hunting through all the boxes for a while before we figured that out. Perhaps they need updating Dreams? Secondly, the two base boards were actually missing 8 screw holes on the underside where the little plates should go. These plates basically keep the two based boards attached at the join. While there were markings where the screws should go, it was as if the manufacturer forgot to drill them. Fortunately this didn't impact the frame to the point I couldn't sleep on it but I still wanted to get it resolved. I emailed Dreams and after a few days had no response. Chasing this up by calling customer services, the young lady on the phone was very apologetic and helpful, although I often struggled to hear her through the background noise of her home working environment which she didn't seem too bothered by. Unfortunately, the resolution is where Dreams let me down. I now have to wait 3 and a bit weeks to get the matter resolved. Dreams are ordering two replacement base boards from the manufacturer which is going to take another 3 weeks. Come on! Poor show. The reason this annoys me so much is the fact that if it had been a major issue with the bed I'd have been sleeping on the floor for those 3 weeks. That'd have been less than ideal if I was a vulnerable person or something?! I've already waited 3 weeks for this bed and - in actual fact - all it needs is 8 pilot holes screwing into the bed to get the screws to grip the wood. I feel the current boards will simply be scrapped and go to landfill after this when they're perfectly fine. I said I was happy to drill those in, but I didn't want to void the warranty. Sadly Dreams wouldn't approve that, which I suppose is understandable. SUMMARY: Amazing bed, 100% recommend. Amazing built quality. You'll sleep well. Hopefully yours will be fully complete and you'll have no issues.

I recently purchased a mattress from Dreams, and I must say, it has truly transformed my sleep experience! From the moment I laid down on this exceptional mattress, I knew I had made the right choice. It's been a while since I've had such a comfortable and rejuvenating sleep, and I am thrilled to share my exceptional experience in this review. First and foremost, the quality of the mattress is absolutely outstanding. The craftsmanship and attention to detail are evident from the moment you set eyes on it. The materials used are top-notch, and you can feel the durability as soon as you lie down. It's clear that Dreams prioritizes quality and customer satisfaction in their products. The level of comfort provided by this mattress is unparalleled. The moment I sink into the plush surface, it gently cradles and supports my body, relieving pressure points and allowing me to drift off into a deep and undisturbed slumber. The balance between softness and support is exceptional, ensuring that I wake up feeling refreshed and energized every morning. One of the standout features of this mattress is its remarkable ability to minimize motion transfer. Even when my partner tosses and turns during the night, I am barely aware of their movements. This has significantly improved the quality of our sleep and eliminated any disturbances that used to disrupt our rest. Dreams truly understands the importance of undisturbed sleep, and this mattress delivers on that promise. Furthermore, the temperature regulation of this mattress is superb. I tend to sleep hot, but with this mattress, I never wake up feeling overheated or sweaty. The innovative design allows for excellent airflow, keeping me cool and comfortable throughout the night. It's amazing how such a simple feature can make such a significant difference in sleep quality. Lastly, I must commend Dreams for their exceptional customer service. From the moment I walked into their store, the staff was knowledgeable, friendly, and genuinely interested in helping me find the perfect mattress. Their expertise guided me towards the ideal choice, and their delivery team ensured a seamless and hassle-free experience. In conclusion, I wholeheartedly recommend the mattress I purchased from Dreams to anyone in search of a truly remarkable sleep experience. With its exceptional quality, unparalleled comfort, and outstanding features, it has exceeded all my expectations. Investing in this mattress has been one of the best decisions I've made, and I can confidently say that it has improved the quality of my sleep and overall well-being. Thank you, Dreams, for helping me turn my sleep into a dream come true!

I ordered this bed to allow me to sleep slightly elevated and it does not disappoint. However, if you want the 'all singing all dancing' model then the 800i is the one for you. This model I have raises the back and the feet area only, but I like it. It allows me to read in bed comfortably and it also has a 'zero gravity' which raises your head slightly and your feet slightly and is meant to make you feel as though you are floating, but I prefer to choose my own sleeping positions. The 800 provides different options which are really good but was out of my price range. The bed comes in two sections a top and a bottom and has 9" and 6" heights. It appears very sturdy, and I cannot move it from the place they fitted it. At 6" it is easy to get a flat vacuum underneath to clean. It is operated by a remote but also has the ability to be operated by an app on your smartphone. The bed also has a light under it which was really bright in the shop but doesn't shine like that in reality. The top and bottom ends of the bed operate independently via the remote. I like that when I get up in the morning, I can press the flat button on the remote and leave the bed to do 'it's thing'. The motion seems to be a bit jerky at times and I thought it was a fault but it seems that the showroom models also do that. Mine does have a slight 'thud' as it goes back down - and this appears to be coming from the head unit. Upon arrival the bottom end of the bed was covered in a white power / film which was on the metal base and also on/in the fabric, the crew leader stated he would request a replacement. However, this was not forthcoming until I raised it again with the showroom. After being inspected by a second crew on Friday they have agreed it is faulty and customer service have stated the entire base will be replaced this coming week. Despite this I am very happy with the sleepmotion bed. I would, if I could afford to, upgrade to the 800 as I think it gives you a better range of movement and support. Overall, I am very happy I moved to the adjustable bed as it supports with many medical needs I currently have, and which may escalate as I get older. I am also happy with the way that Dreams have dealt with the problems but feel that they need to accept the issues raised by customers and not make them feel like they are making things up. I am hoping that when the bed and the mattress are replaced this week that I do eventually get to the nights of comfort that Dreams say they offer.

I bought the i200 from the Chandler's Ford branch, in Southampton from a very wonderful and honest sales rep called Katie. I was buying this for my sons room, as he often sits in bed (like most youngsters) and plays the Xbox with his friends. Also, if he's unwell, it will help to prop him up. I was apprehensive about buying because it was to sit within my sons existing, wooden, bed frame; I didn't want the mechanical base exposed. So I went away, measured up the wooden frame and returned to the store the following day to check against the i200. All seemed well and Katie was very confident it would fit. With that the purchase was made. I had to wait a month due to it being new / shipped. It arrived today and be warned, it's heavy! 81kgs in its box. I got the delivery men to leave it downstairs and I was going to carry it up later, assuming it might be in two parts; I was wrong. I took it out of the box and the wife and I managed to carry it (stair by stair) upstairs, separate to the additional bits within the box. If needed it will part in to two frames which are held together by two swivel nuts and bolts. You have a choice of legs at either 3", 6" or combine the two for 9". I went for the 6" legs as that suited the wooden frame best. From there it's a simple case of screwing on the legs, plug in the front motor (the back motor is already plugged in) and plug in the transformer - done! Again beware that this is a two man job when lifting and shifting. Once it was flipped and on its legs I was then able the push it into the wooden frame. I took one side of the wooden frame off for ease and replaced once the i200 was in place. If the rooms big enough you could just simply lift the outer frame over the top and drop it in place. Very simple, very comfortable and my son loves it. The remote looks and works great, with buttons that light up when in use. I believe you can control the bed via an app on your phone too, as the instructions state. I'm now considering buying one for the wife and I as we're due a new bed. On that note, I'd imagine the i200 works best with a foam mattress as I wouldn't think a spring mattress would last too long being manipulated by the up and down motions. All in all, a fantastic product and excellent service from Dreams, hense the long review being worth my time! Ps. I've included some photo's that may help a potential future buyer. Kind regards, Mark Roberts

We had put off replacing our old bed for a few years because we were sceptical of what appeared to be available on the market. Our old bed had done us well lasting well over 10 years (prob 15 if truth be told). Anyway one fateful day put an end to the bed, it's days had been numbered and with a bang and a crash the foot board decided it wanted to go its own way rather than stay with the remainder of the bed. Now we were forced into choosing another bed. The dread of having to spend hours on the Internet all of a sudden became real. Lockdown was well and truely established.. We were in over our heads and compelled to seek a suitable replacement. The journey started! As it happened it was a short journey. Tapping our requirements into the search revealed a select few beds advertised by several companies. Narrowing our search by size then availability whittled the options down further and with a final flourish of colour and optional storage hey presto we were left with a choice of 2. This bed search was easier than we had imagined - mercifully. Comparing the 2 beds left us with no option and we left the 'great 1 time sale, limited availability with free luxury pillows all the way from our warehouse in Italy' and settled for our Dreams supplied bed. Navigation through the Dreams website was a breeze, floating through the useful guides and information made sure that the options chosen were indeed what we were after. A final click and we were at the payment page. Details entered and delivery arranged hey presto we had bought a new bed. Follow up emails from Dreams made sure that we were kept up to date with the date and approximate time of delivery. Delivery day came and there was relief that the bed arrived before the advised time. A quick tour of the assembly instructions was followed by an uneventful build of the bed. All fastenings present, clear instructions and before we knew it ta daaa..the bed was assembled. No fuss, no scratching of heads and no cursing!!! Quality of parts exceeded expectations and the final item looked and felt great. The mattress was loaded onto the bed and a well deserved comfort test followed shortly afterwards. We have now had the bed for a few weeks and we can definitely say that all our reservations about buying a new bed were very much laid to rest. Great choice, exceptional quality and good value.

We've been needing a new mattress for a long time, to replace our turn of the century Sealy memory foam mattress and divan bed, which we have had lots of use from (2nd hand from family when we got it). We wanted to invest in a really high quality, low environmental impact mattress (and bed) that also ticked all the boxes for comfort, support, no nasty off-gassing chemicals, made with natural materials and market leading durability. This was a huge outlay for us and we've been thinking about it for a few years. We're now in our mid 50's and know that a good night's sleep is crucial, particularly as I'm a light sleeper and have suffered from back and hip pain in the past. Our old mattress was smelly, well past its prime and I dread to think what might have been living in it (and on us!). So, we see this new Simba mattress as an investment for our future. Lots of really helpful info on the website and very enticing video of the mattress we were considering. Once we decided to go for it, we had a bit of trouble paying for the order on the website as I couldn't figure out how to set up the credit facility to spread the cost. In the end I had to message Simba about it and soon after was given the option of having a callback slot, at a time to suit me, to speak to a person. The customer service chap rang me at the allotted time and was very helpful and polite, who helped us resolve the issue, with the added bonus of a further code to use to get free collection of our old bed and mattress, which saved us 50, that really made us happy. We are very pleased with the promotional offer of free high quality Simba bedding as well (2 pillows, duvet and mattress cover), so felt that although it was a big expense, we were buying the best we could afford and were being treated very well as customers. Following the email confirmation of the order after purchase, a day or two later we received details of the VIP service delivery and the date suggested worked for us. So, within a week of placing the order we would get our new bed and mattress (we live in rural Wales, not that easy to get to). Two gentlemen from the delivery company arrived on time, carefully backed up their van on our narrow driveway, carried in the bed and mattress with care, they were really polite and quietly got on with the job of building the new bed. They would have removed the packaging too, but I asked if we could keep it, no problem at all! They removed our old bed and mattress and so within the hour of their arrival we were all set up with our new bed and mattress. Fab! The mattress is very different to our old memory foam one. It's much deeper, heavier and firmer. I'm a side sleeper, but occasionally sleep on my back. It did take me a few days to get used to the new firmer support, but it does have lovely soft cushioning in the top layer. After a few weeks we are now feeling much more comfortable on it than we did initially. I can feel it does give me much better support, as am not getting back pain from sleeping on it. My husband really loves it. According to our Fitbit watches, which we wear at night, we are generally getting a good quality night's sleep (we just need to get to bed earlier now to make the most of it!). For me, with a very sensitive sense of smell, there is also a slight scent of sheep wool, which was stronger to start with. I actually like this smell, and it reminded me what the mattress contains, natural fibres, not off-gassing of chemical VOCs. But, we do make sure we air the bed each day, which is good sleep hygiene, whatever mattress you're on. The mattress comes with helpful information about how to care for it. It definitely will need two of us to turn it every so often, way too heavy for me on my own. I do find changing the bedclothes harder work, as the mattress is heavy to lift to get the fitted sheet on it, especially at the head end. So bear this in mind if you live on your own and you order King Size! You also need to use extra deep fitted sheets. We hope that it'll remain this comfortable for the next 10 years, reassured by the guarantee and love the fact that the mattress was made only a couple of weeks before we bought it (the label on it states when it was made). Nice to think it's not been sitting very long in a warehouse somewhere before we received it. Lovely to know that its recyclable at end of life too and we're supporting a certified B Corp. Fingers crossed we'll both be still sweetly sleeping on it well into our 60's.

So, two weeks ago, I got a response from the supplier of my previous mattress (Emma) saying that due to some sort of restructure, they wouldn't be able to deliver a new mattress for weeks. They gave me the option to get a refund, which I took. I needed the mattress by that Sunday at the latest as that's when my temporary accommodation in the Airbnb that I was staying at came to an end and I needed to sleep at my new less-temporary, but unfurnished accommodation. My previous mattress had been damaged by the water ingress at Coniston House (google it for stories in the Standard and The Slice, Tower Hamlets if you're interested). The ongoing works on my building necessitated the move. Anyway, I found a roughly equivalent mattress sold by Simba, which is UK-based and B Corp certified. It is a bit more expensive, but hey, it was an emergency and they offered to deliver the next day if ordered before 1 p. m. This is when it all went horribly wrong. Simba sent the mattress by DPD and DPD's tracking showed it was out for delivery. The delivery slot came and went and then the tracking said they were running late. Phoning DPD to find out what was going on, they reassured me that they would deliver it that day, but it appeared from the tracking that it had gone back to the depot. I waited in until 8 p. m. The same thing happened on Friday, the contact centre reassured me that it would be delivered, but tracking I could see showed that it was still at the depot. I eventually got a call back from the depot who said it wasn't out for delivery after all and wouldn't be delivered that day (despite what the call centre had said). DPD booked it in for a Saturday delivery. Saturday came, again, the same pattern and no delivery. The DPD contact centre doesn't seem to have any way to contact people on the ground, and I won't call it lying, but they make statements (e. g. that they will certainly deliver today) which they clearly don't have the information to back up. On the Monday, I had an exchange with Simba, who arranged for the delivery with DPD to be cancelled. I had to go to the office on Tuesday (I had already spent several days trapped working from home by DPD), so Simba arranged to send out a replacement with ao. com's logistics on Wednesday. On Wednesday, Garry from AO called me first thing to say he was delivering that morning, and he called again when he was on the way from his previous job. Delivered direct to my door, no fuss. It seems from other reviews of DPD that mattress delivery and other heavy/bulky items are a recurring problem for DPD. I would give Simba five stars, especially for fixing the mess as promptly as they could. However, it was their choice in the first place to use DPD where there appear to be known issues with their performance. If Simba turn to using AO for all their deliveries, I would give them an unqualified recommendation as the mattress is super comfortable and their customer service is helpful and responsive. Most importantly, over the last week, I've had the best night's sleep I've had in over a year!

A Dream Come True: My Love Affair with the Simba Hybrid Pro Mattress From the moment it arrived, compactly boxed and ready to unfurl its magic, the Simba Hybrid Pro mattress promised something special. And after countless nights of blissful, restorative sleep, I can confidently say it has delivered on every single promise - and then some. This isn't just a mattress; it's an investment in unparalleled comfort, ingenious design, and truly transformative sleep. The first thing you notice is the immediate sense of luxurious comfort. Simba rates it as a medium-firm, and I'd say that's spot on. It's not a sink-in-and-get-stuck kind of soft, nor is it a rock-hard surface. Instead, it strikes that elusive perfect balance: a plush, comforting top layer that cradles your body, seamlessly supported by a robust, responsive core. The magic truly lies in its unique layering system. The natural wool layer is a game-changer, providing a breathable, sumptuously soft feel that keeps you cool in summer and cosy in winter - a genius touch for anyone who struggles with temperature regulation. Beneath this, the innovative Simbatex foam, infused with cooling graphite, works tirelessly to dissipate heat, ensuring you never wake up feeling clammy. But the real unsung heroes are the dual layers of Aerocoil micro springs. These tiny, conical titanium alloy springs are individually responsive, providing tailored support that adapts to your body's every curve and movement. As a restless sleeper, I've noticed a significant reduction in tossing and turning, and my partner's movements are practically imperceptible thanks to the excellent motion isolation. Beyond the incredible comfort, the Simba Hybrid Pro boasts exceptional build quality. The firm borders, thanks to Simba's Edge Lift Technology, mean you can utilize every inch of the mattress without feeling like you're about to roll off - a fantastic benefit for couples or those who spread out. It's clear that every detail, from the breathable cover to the ergonomic support zones in the base foam, has been meticulously designed to promote optimal spinal alignment and pressure relief. I've personally experienced a noticeable improvement in any morning aches and stiffness since switching to the Hybrid Pro. And let's not forget the practicalities. The mattress arrives conveniently rolled and boxed, making it surprisingly easy to manoeuvre, even for a king-size. The removable, washable cover is a hygiene godsend, keeping your sleep environment fresh and clean. While it sits at a premium price point, the Simba Hybrid Pro is an investment that truly pays dividends in quality of life. It's no wonder it's garnered so many accolades and glowing reviews from independent experts and sleepers alike, including a Which? Best Buy award. For anyone seeking a mattress that offers the ultimate blend of cloud-like comfort, unwavering support, and intelligent temperature regulation, the Simba Hybrid Pro is, quite simply, a dream come true. Prepare to experience sleep redefined.

I've had my new bed frame, mattress, pillows, duvet, sheets and covers for over 3 weeks now. In this time I have had to say this is the best 3 weeks sleep I have ever had!! I have a lot of problems sleeping normally due to my mental health, anxiety and my rheumatoid arthritis. Sleeping was one aspect in my life that I always dreaded at the end of a long and tiring day, because i always really struggled with sleeping. Despite all of my efforts to improve my sleep I.E, going to sleep at a suitable time, eating and drinking healthy, not using electronics that are bright before sleep, avoiding caffeine.. you name it. I have tried almost everything and nothing seemed to improve despite all of my efforts. It got so bad that I had to be prescribed medication so I could sleep. However, since I have had the pleasure of sleeping in my new simba bed, everything has changed for the better and i no longer need anything to aid me to sleep. What I mean by this, is my health. My health has already had a huge improvement! My anxiety feels better, my depression feels easier to manage and most importantly my arthritis has had signs of improvement! I now feel less stressed, I overthink less, I don't get as anxious and I don't feel as fatigued or in pain as much with my arthritis because my sleep is so much better. My mind and body is finally able to have the time it needs to heal and recover because I am able to sleep so well now. Before simba, I would have problems with sweating, back pain, disrupted sleep and much more including physical pain and always feeling fatigued. But this is a thing of the past now, because the mattress and duvet from simba is absolutely amazing and so well made! It's incredibly comfortable, better than any bed I have slept on and this includes any hotels I have stayed in. I now fall asleep in minutes, where as before it could be hours. The "Stratos Technology" that simba uses to keep your body temperature cool and regulated while you sleep is a game changer and it couldn't be any better! The bed frame itself is an "Ottoman" bed which is also very well made. The space it has under the bed is fantastic! Even with my arthritis, I am still able to lift up the bed for it's storage use without any pain, discomfort. The gas hydraulics make lifting the bed (even with my ultra mattress) effortless. I don't normally leave reviews, but for simba I really want to because they truly deserve it! Struggling with my health conditions isn't easy from day to day. But simba has made such a big impact to improving my sleep, that it's had an positive effect on the rest of my life and I feel much better in myself. I wanted to share my experience with simba so far because I'm astonished with how much better my sleep and health has improved since I have had my simba bed. I no longer dread sleeping anymore, my mental and physical health is improving by the day! So, thank you simba for my flawless bed, mattress, duvet, pillows and covers! You have given me my life back .

My Love Affair with the Simba Hybrid Pro Mattress From the moment it arrived, compactly boxed and ready to unfurl its magic, the Simba Hybrid Pro mattress promised something special. And after countless nights of blissful, restorative sleep, I can confidently say it has delivered on every single promise - and then some. This isn't just a mattress; it's an investment in unparalleled comfort, ingenious design, and truly transformative sleep. The first thing you notice is the immediate sense of luxurious comfort. Simba rates it as a medium-firm, and I'd say that's spot on. It's not a sink-in-and-get-stuck kind of soft, nor is it a rock-hard surface. Instead, it strikes that elusive perfect balance: a plush, comforting top layer that cradles your body, seamlessly supported by a robust, responsive core. The magic truly lies in its unique layering system. The natural wool layer is a game-changer, providing a breathable, sumptuously soft feel that keeps you cool in summer and cosy in winter - a genius touch for anyone who struggles with temperature regulation. Beneath this, the innovative Simbatex foam, infused with cooling graphite, works tirelessly to dissipate heat, ensuring you never wake up feeling clammy. But the real unsung heroes are the dual layers of Aerocoil micro springs. These tiny, conical titanium alloy springs are individually responsive, providing tailored support that adapts to your body's every curve and movement. As a restless sleeper, I've noticed a significant reduction in tossing and turning, and my partner's movements are practically imperceptible thanks to the excellent motion isolation. Beyond the incredible comfort, the Simba Hybrid Pro boasts exceptional build quality. The firm borders, thanks to Simba's Edge Lift Technology, mean you can utilize every inch of the mattress without feeling like you're about to roll off - a fantastic benefit for couples or those who spread out. It's clear that every detail, from the breathable cover to the ergonomic support zones in the base foam, has been meticulously designed to promote optimal spinal alignment and pressure relief. I've personally experienced a noticeable improvement in any morning aches and stiffness since switching to the Hybrid Pro. And let's not forget the practicalities. The mattress arrives conveniently rolled and boxed, making it surprisingly easy to manoeuvre, even for a king-size. The removable, washable cover is a hygiene godsend, keeping your sleep environment fresh and clean. While it sits at a premium price point, the Simba Hybrid Pro is an investment that truly pays dividends in quality of life. It's no wonder it's garnered so many accolades and glowing reviews from independent experts and sleepers alike, including a Which? Best Buy award. For anyone seeking a mattress that offers the ultimate blend of cloud-like comfort, unwavering support, and intelligent temperature regulation, the Simba Hybrid Pro is, quite simply, a dream come true. Prepare to experience sleep redefined.