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Emma vs Dormeo Mattresses

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Emma

Emma is an immensely popular British manufacturer who specialises in bed in a box mattresses. First clamouring to fame in 2015 but achieving real velocity from 2018 onwards, Emma is one of the last standing in the war on sleep having bested Eve, Casper and Leesa, all of whom had similar marketing objectives and business models. To date, Emma offers 2 mattresses commercially through their own website with store and retailer derived versions for the masses of retailers looking to piggyback the brand's success. The mattresses all feature foam as a staple with some featuring additional springs. Regardless of which version you choose, comfort is almost guaranteed with thousands of satisfied customers to date.

Recently Emma rebranded to become known as Emma Sleep and pivoted their focus toward other items in the bedding sector ranging from bed frames, pillows, duvets and protectors.

Read our full Emma review

Dormeo

Dormeo first popped up on our radar back in the early 2000’s, finding different avenues to market than traditional with their frequent TV advertising and push toward their own independent store over the conventional retailer derived market. Selling typically mid to high range products there are a few things that stand out with the Dormeo offering that competitors lag behind on, namely split tension and the way customers can adjust the firmness of their mattresses themselves via included replacement pads.

Regardless of your budget, there’s likely to be something suitable for a reasonable price point.

Read our full Dormeo review

Mattress Score

Overall Score:
Emma: 4.89/5.00
Dormeo: 4.47/5.00

Customer Satisfaction:
Emma: 4.89/5.00
Dormeo: 4.47/5.00

Price:
Emma: £449.00 - £799.00
Dormeo: £0.00 - £1999.99


Based on aggregated reviews and performance scoring, we would recommend Emma in this face off!


Becky
Compares

Emma Owner Satisfaction

Emma Sleep’s entire business model is focussed toward consumer satisfaction. Key parts of their marketing strategy comes from word of mouth and statistics show that people buy from people. What makes Emma stand out from the crowd is an interesting shift in consumer buying behaviour. Previously, if you bought a mattress and didn’t enjoy it, you were out of luck, not so with the rise of Emma. Now, if you don’t like your mattress you can simply arrange a return and get a full refund within the first 100 days. This shift has proved extremely positive for customers and has increased satisfaction in the lineup.

To date, Emma has amassed an impressive 22,000+ reviews on Trustpilot, a fantastic display given the company's fairly new tenure in the industry.

Emma Supportiveness

Firmness is a very subjective thing which proves a particularly tough nut to crack when you are producing one mattress to suit all people. So much so that Emma has prototyped and tested numerous models previous to going to market in order to get that mix just right. The result? Right now Emma has two mattresses, a medium tension and a medium firm tension. Medium is a great supportive rating as it gives the user enough body contouring and support in the back and neck while giving enough softness and compression to accommodate those who sleep on their side or are of a lower BMI. It really is considered the one-size-fits-all approach and it’s one that suits many who purchase an Emma mattress, just take a look at the thousands of reviews to date.

Emma Durability

With the mid-range price point of Emma products, it’s important for shoppers that the bed lasts for a number of years. Generally we find companies consistently trying to cut costs at the expense of durability. Fortunately Emma already has a unique business model as the mattresses follow the rolled and bed-in-a-box model that allows savings through logistics and delivery meaning Emma can spend more on materials while still finding profit. The result of this means you get a mattress that is affordable and of higher quality than competing brands which, as a result of the quality increase, is more durable and lasts longer as a result. It’s a win for everyone.

Emma Best Offers

We've managed to find the following top deals from across the web on Emma mattresses.

Dormeo Owner Satisfaction

Satisfaction among customers appears to be high for Dormeo mattresses. This is unsurprising given the high quality materials and primary materials of latex, memory foam and pocket springs. Customers particularly enjoy the different firmness levels offered within each purchase. Where conventionally you would purchase a mattress and be left with the firmness chosen, Dormeo have gone a step further and developed removable pads that adjust the tension to a suitable level which, being a common complaint otherwise, assures satisfaction.

Customer reviews for Dormeo mattresses are fairly impressive and with impressive market leading warranties this trend looks set to continue.

Dormeo Supportiveness

Support is something very unique to Dormeo due to its split tension dual core mattresses. This specialist lineup allows you to have multiple tensions within one mattress, simply flip over to achieve a different degree of support and comfort.

Traditionally we judge a mattress manufacturer's support by the layer denoted to it and in the case of Dormeo this looks to be primarily pocket springs as a base layer. Pocket springs are market leading and outperform equivalent open coil and reflex foam units, they achieve this by having better body contouring, less settlement issues and better durability.

Dormeo Durability

Much of the Dormeo lineup comes with anything from 10 year to 20 year warranties. Regardless of which mattress you choose and which of the warranties you receive, it will still be toward the absolute top percentile in terms of warranty coverage. This is important because without a warranty you will be unprotected in the years that follow and since the average mattress is replaced after 7 years, a 10-20 year warranty goes a fairly long way in determining the expected above-and-beyond lifespan of such a product. Combine the great warranty with market-leading support and comfort layers and you are left with an extremely durable mattress that will provide you with a great night's sleep for a decade to come.

Dormeo Best Offers

We've managed to find the following top deals from across the web on Dormeo mattresses.

Emma Most Useful Customer Reviews

5 Verified Buyer

After purchase and having a nightmare with a different boxed mattress from a very well-known brand, I was really sceptical about all the positive reviews for this but really wanted to see if they were all the same.
I need not have feared. This is simply brilliant.
Excellent delivery from 2 John Lewis drivers who both wore masks and asked me to keep my lounge door closed. They called to say they were on their way so I had everything ready.
Yes the mattress needed airing for a few hours and what u found was that if you remove the top cover this helps the foam breathe. I washed the cover twice straight after each other and left the mattress overght with the window wide open in the bedroom.
The results were that within a few days the smell had completely gone and nothing was lingering. Yes put your nose to it and you could still smell bits but nothing like the other I had which smelt toxic.
The comfort is fantastic. If you sit on it you sink, especially perched on the edge but once laid flat on it your body is well supported with no bottom sag in the middle that I had from the previous one.
A few months in and I have to say this is the best mattress I have ever had. No dips, easy to change due to handles close to the 4 corners and very light.
The zipped top is great for removing and washing if needed.
John Lewis you have restored my faith in boxed mattresses after a terrible experience with another brand.
Stick with this one and you wont go wrong.
I use 2 firm down pillows with it and due to the softness of the mattress they have eased more giving a medium to firm response. With my previous mattress these pillows were far too hard so you may need to play with some pillows as they will feel different.

5 Verified Buyer

I am soooooo glad that I bought this just before the Black Friday when it came back into stock. This bed is so comfortable! I have never had a memory foam mattress, only a mattress with springs. It sound strange but I cant believe how quiet it is! When my boyfriend moves around, I cant hear or feel anything! The mattress is currently on the floor as my new bed frame has not arrived yet and its still very comfortable. Its not too firm. I would definitely say its medium. I am thinking about getting the firm topper which is free. But will decide once frame arrives. The mattress is a lot lighter than my previous mattress which makes changing the sheet easier. And the delivery service was excellent. I received a text message with my 4 hour time slot. And it arrived exactly at the beginning of the slot. I was running late and the driver called me and waited for me. He even took it up two flights of steep stairs. All the Way to my flat. There is a slight chemical smell. Its been two weeks and sometimes I do get a hint of it under the sheets. But I wouldnt say its terrible or very noticeable. And would probably disappear faster if I aired the mattress out a bit. There are only two downsides for me. Number one, the handles on the side arent very strong. Number two, I never want to get out of bed in the morning, so Im nearly late for work every day!

5 Verified Buyer

We had been waiting to get a new mattress from before lockdown, but wanted to go to the storeroom of a well known manufacturer but hadnt found the time. After some research and reading reviews decided to take a chance on this mattress rather than just keep waiting for said showroom to re-open, and are we glad we did. This mattress is wonderfully comfortable and a fraction of the price we were considering spending on the other mattress. With the price, the option to return if not happy and the 10 year guarantee you really cannot go wrong with this mattress. It is also considerably lighter than the one we were considering - a consideration as you get older, particularly in these strange times when you might only get something delivered to the door. My wife is sensitive to temperature at night and we have slept (or tried to sleep) on mattresses that seem to generate heat, and this was a concern with a mattress that included memory foam, but there has been no issue from that perspective. Others have commented on the smell of the mattress, but having left the mattress to "settle" and air for 24 hours, we didnt find this to be an issue. All in all delighted with this purchase and would recommend to others - so much so that we bought a second for the guest bedroom.

5 Verified Buyer

I was a little dubious at the beginning about this product because of reviews online and had to think before I purchased it but after a week I decided to just buy it as it comes with a sleep trial so its risk free (200 night trial)
The mattress is top quality, was surprised at how easy it is to unpack and get ready on the bed. After about 3-4 hours it was in its full size and ready to sleep. The best thing to do is leave the window opened so room is well ventilated as it has a new sort of smell at the beginning, I would say this lasts about 48 hours but can be longer.
The easiest way to allow this mattress to expand is to remove the top cover and let it breathe (tip that Emma gave me when I emailed them). The first time I used it I felt so weird sleeping on it (in a good way), it was so comfortable! It just goes to show how bad an old mattress is. I find it a little soft for me however you can receive a comfort layer (request these and Emma will send it free of charge) which can improve it and make it firmer and also add 14 days to the trial!
Has it made a difference to my sleep? Yes!
Would I recommend it? Yes!
Would I buy another? Yes!
Do I want to get out of bed in the morning? No

5 Verified Buyer

This is a fantastic mattress and extremely comfortable. Having bought a different out of the box mattress that seems to be on the TV all the time, I was really apprehensive about getting another as the first one was great for the first few months but then sagged in the middle and the springs became faulty. John Lewis were brilliant however and refunded me.
So onto this one - delivery was fantastic as always and contactless as I stayed downstairs.
The mattress is easy to turn around due to the 4 handles - 2 on each side which is a bonus. The quality is outstanding and the top cover is easy to remove and wash.
There was a slight smell for a couple of weeks but I regularly removed the cover to air the foam for a few hours and washed the cover so it smelt of my washing powder. This has now completely gone.
The firmness did take a while to get used to. I had a cheap firm mattress from a famous swedish store so this felt soft but after a few nights sleep, this wasnt an issue. I now sleep soundly.
Really pleased with this and with the 200 day trial and no quibble return - I feel very assured that this could finally be the one for me.
Highly recommended.

Dormeo Most Useful Customer Reviews

5 Debz 67

My husband got me this mattress for my birthday, I was suffer with painful hubs and shoulders, plus I have spinal stenosis in my middle and upper back. Every night was painful and constantly waking up with m6 old mattress. So hubby being the 3very so thoughtful person he is got me this Dormeo mattress fir my birthday, and WOW WOW WOW. NO MORE SORE HIBS OR PAIN ANYWHERE. I sleep better I still wake up once a night fir the bathroom, but it’s the best present he ever brought me. We turn it once a month to keep it even , you just sink into it , I can feel were my bottom goes. and it quickly reshape ps to your body as you move. Just a brilliant mattress. I also have the Dormeo Octasense Pillow which is the best pillow in th the world. Had it for a year now and it’s still as new. Brilliant support and softness that make you feel so comfortable. Adds to my grey night sleep. Many Thanks Dormeo

5 HappyMattressCamper

At the beginning of 2020 my husband and I decided to retire our mattress and splurge on a new one. Three mattresses later (all of which caused aggravation and discomfort to an existing lower back issue that I have) and four months later, we trepidatiously bought a dormeo mattress, but prayed it would alleviate the issues I was having...... our prayers were answered! The mattress we purchased is a hybrid, with spring coils and a memory foam top; it is not too soft and not too firm, which is perfect for my lower back pain. Unlike the initial memory foam mattress, I actually sink into this one rather than just laying on top. It is easy and light enough to turn, asper the instructions, and the size is true to size standards; all of my original king sized sheets fit this mattress perfectly. Sorry for the long spiel, I'm just extremely happy with this mattress and my back is very thankful also.

5 Jonathan

I am very pleased with this mattress. It took some getting used to. Having slept on it for 3 months now, I can feel a difference in my back. The support it provides is excellent. It is unfortunate that I couldn't try the mattress before buying, but based on the description from Dormeo, I went for it. This mattress feels as good as other well known and more expensive memory foam mattresses. One negative is that there are no handles on the sides of the mattress to enable rotating it. So it is difficult to hold it to rotate. It comes rolled up, and then you open it and roll it out. But if I had any reason to return it, i don't believe i would ever be able to fit it down the stairs again. Fortunately that is not necessary for me, but worth considering before buying.

5 Julz

We purchased the soft/medium mattress and it is so comfortable. I suffer from back and joint pain and found it a real struggle getting comfortable at night and getting out of bed in the morning...we had a silentnight “orthopaedic” mattress it very uncomfortable and was anything but silent. It took a couple of weeks to get used to our new Dormeo mattress but we are so glad we invested in it. No more backache!!! We also purchased the memory foam pillows, again they are extremely comfortable but are not a standard size pillow which is a pain when trying to find pillowcases that fit. The only thing I can complain about is the heat that is generated from the mattress. I would highly recommend purchasing from Dormeo plus you can spread the cost over 3 months

5 Xriz1988

Ordered this at the begging of May and received it within the last couple of weeks (been a delay due to coronovirus issues). The mattress has taken a couple of weeks to get used as took time to work out which side/firmness/ support suited me. Comfortable mattress, arrived in perfect condition. My only thing I would like to mention is that this mattress appears better suited for a couple Sharing a bed (obviously), as a single person it has taken a bit of time to break in and can sometimes be a little uncomfortable as I am using it alone. Neither the less a great comfortable mattress but feel it is better suited to a couple who will sleep on both sides, little more difficult to get comfortable as a single person sleeping in the middle.