These are made and manufactured in the UK, meaning that they all meet the same exceptional quality and durability that we expect from genuine UK manufacturing.
Are they soft? Medium?or firm?
The TheraPur Cool Pillow is Medium to Firm, as it has an inner memory foam layer for support under the Outlast Cooling technology cover.
I hope that helps and thank you for your question.
Can the pillow be removed from the cover to wash the cover?
Unfortunately the cover of this pillow is unable to be removed and washed separately. We recommend spot cleaning this pillow if necessary.
Are they two sided pillows or must they used with the pattern side up for the cooling effect
Answer: Hi ,
I can confirm that you can use this pillow on both sides and still receive the same cooling effect.
I hope this helps and many thanks for your question.
Can you put these pillows into a pillow slip and still feel the cooling effect? I note that you cannot wash the pillows so surely they would need a pillow slip?
Yes these are able to go into a pillow slip/pillow case.
Thank you for your question and I hope this helps.
Is this one pillow or for two pillows? So is one pillow £49 or for 2
The TheraPur Cool pillows are sold individually, costing £49 for each pillow.
Is the pillow meant to be used with a cover or just as it comes
Answer: Hello ,
You can use these pillows just as they are.
Thank you for your question and I hope this helps.
Can a waterproof pillow protector be used with this pillow and will the cooling effect still work?
Answer: Hello ,
The effect of the cooling properties will be affected.
Many thanks for your question.
Hi do these pillows have a warrenty? If so how long is it please.
This pillow does not come with any guarantee.
can you wash these pillows
Thank you for your question. Due to the gel in these pillows they are not washable.
I bought 2 of these cool pillows in June 2015 and they are still cool on the side that is cool, also as any pillow it needs to be plumped each morning and will keep the shape with no problem. I was advised not to put a pillow protector and a pillow case as well on the pillow so as to ensure that the coolness is able to have the proper effect. It works well with just a pillow slip and as I looked after the pillows, they are still wonderful!
These are the most comfortable pillows we have ever used, superior to cheapo over plump ones. The fabric does feel cooler though not that noticeable when pillow protector is used in my opinion, but other half thinks they do the job! Will have to wait until Summer to really know how effective the cooling fabric is.
Not for anyone who doesn't like a slightly hard pillow but I love it. It keeps you nice and cool and you can flip it over if it starts to warm up slightly. Takes a little while to get used to the hardness of the pillow if you are used to a soft one but it soon moulds to fit. I would recommend for a hot sleeper!
I bought this a month ago after struggling to find a comfy pillow. I get hot in the night and have recently been struggling with a lot of back and joint pain. This pillow is really comfy if I lay on my back or side and I am so impressed with how it actually keeps me cooler. I would highly recommend this pillow.
This pillow obviously won’t be able to do magic and be ‘cold’, but it definitely does not get as hot as my other pillows. I don’t find myself needing to turn the pillow over with this one at least.
The actual pillow is soft-medium hardness and is very comfortable.
Can be used with a pillow cover/sheet also.
I purchased two of these pillows a week ago and couldnt be happier. As a lover of the cold side of the pillow I am so impressed with how cool the pillow stays. I never thought a pillow could make such a difference to a good nights sleep but as a result I have almost overslept several times! Best purchase ever.
Well, maybe not quite but I bought it when ordering a new mattress and used it that night. Had the best nights sleep for years. I tend to be a back sleeper and normally wake up with my head on one side. This pillow pretty much holds your head where you put it. Should have bought one years ago.
This pillow was bought for my husband,who is very pleased with the product,he sleeps very well with the new pillow &very comfortably.He even takes his pillow away with him when we go away for a holiday,we want to buy more for the family now.We always buy our pillows from DREAMS,they last well.
I was waking frequently in the night my head resting on what felt like the side of a volcano. I had to flip my pillow over to find the side of an icy mountain. This happened several times every night. Since I got a Therpure cool pillow I sleep through the night and wake cool as a cucumber.
I am so happy I bought this pillow I get hot in bed following HRT and this cooling pillow is so relaxing and the medium form feel has suited both myself and my partner. We both only now sleep with one pillow instead of 2 and my partner no longer has neck or shoulder pain
This is the best pillow I have had. I have suffered from neck pain all my life so finding the right pillow was difficult until I came across to this lovely and comfortable pillow. It’s soft and has a memory foam. its not heavy and don’t losses its shape. 5 star for me.
Purchased this product recently and am do impressed with how my sleep has improved. Whilst the pillow is very comfortable it is also so cool this keeping your temperature a lot lower than with a conventional pillow.... so impressed I will definitely be purchasing more
Bought approx 1 month ago and have been sleeping like a baby ever since. Super comfy.
I have slept through my alarm a few times due to being in such a deep sleep.
Not sure how great the "cooling technology" works, but then again, it has been very hot recently!
Both my partner and I decided to buy this particular pillow. We both feel we are sleeping much better and we both find we are not turning the pillow searching for the coolness as it seems to keep cool. i would recommend this pillow for a good nights sleep.
Have had this pillow for roughly 3 weeks and has made a significant difference, going from waking up most of the night due to overheating/discomfort but actually keeps you cool and the memory foam half at the top is very comfortable.
Amazing pillows , best nights sleep ever , great support , and bounce back , cool no swearing , great quality pillow ,
Wish I had known about these before as I have bought many pillows and never slept as well as I have with these
So I bought this pillow as the magic computer suggested it fot my missus. Just like the bed and mattress, these things combined keeps her happy and not complaing about rubbish sleep. I get peace so thank you. Great product 10/10
A firm pillow suited to side sleepers. I no longer wake up with shoulder aches. Expensive for a pillow, it is good solid quality but I'm not sure that it was truly good value but get it in a sale and it'll make the hit better!
Having bought this pillow about a month ago my husband has had many full nights sleep. It is very comfortable and was recommended using the new scientific service provided by DREAMS. I highly recommend using this service.
It's really comfortable for sleeping on the back, but is too slim for the side. Of course it is made for "back sleepers", but people do change positions at night.. Thus, not excellent if you sleep on the back and sides.
I was unsure whether to buy this pillow,but I am so very glad that I did. I love the fact you can either have the cool side or just turn it over to have a normal pillow. It has certainly helped with my neck problem.
I have been using this pillow for a few weeks. It's very comfortable due to the memory foam and I don't feel hot and sweaty when I sleep on it like I did with my previous pillow. Definitely a worthwhile investment!
Best pillow I have ever slept on. Keeps cool all night, never have to flip there pillow over to the ‘cold side’ again! My head just sinks into it and I’m out like a light. I’ve recommended it to so many people!
I bought the item a month ago and have some fantastic sleeps since. The only issue is that its not as cooling as I thought it would be. My partner thinks its excellent. Great product would definitely recommend
So soft, yet supportive. My search for a comfy pillow has finally been accomplished. I bought this pillow yesterday and had an amazing night's sleep. Quite pricy but so worth it. I hope it keeps its plumpness!
Recently bought a new mattress and also treated ourselves to new pillow. Absolutely love it, best pillow I’ve ever had. Lovely squidgy memory foam, head just sinks in but is well supported. Love it.
It's a nice pillow, but it's a lot of money for what it is.
Also you can't get the full benefit once you've put pillow protectors and cases on it.
It's a nice pillow but price should be lower.
We purchased this along with a mattress for our teen, the pillow is great and keeps her cool, it is also a very full pillow so only required one rather than two they previously had. Very pleased.
Although this pillow was firmer than I expected at the beginign, after a couple of uses it is one of my favourite pillows on bed. It gives me just the perfect suppor when sleeping on my side!
I bought this along with another more expensive. I wanted it to try both to see which will suit me better. I prefer this one, it adapts better to my head but still give me perfect support.
I used to get hot and flip my pillow over constantly to try find a cool side, but even in the really hot weather, this pillow has not felt hot. Really comfortable and well worth the money.
This pillow has a unique cooling that helps keep you at the perfect temperature all throughout the night, and with a super soft memory foam layer, this pillow is cooling and comfortable!
After a lifetime of cheap lumpy pillows, I bought 2 of these when I bought a new bed. Loved them. Replaced them 2+ years on, and wish I had done it earlier as I immediately slept better.
I bought 2 of them almost a month ago and my nights are peaceful. My partner is very happy with his one too. They are so comfortable and soft. We are so thankful because we found them.
we tried these in the shop & bought them straight away - a really comfy pillow that comforts & supports head & neck, and the coolness of the pillow is a total win. Money well spent.
This pillow is brilliant it is soft enough to sink into but without the flattening that happens with feather pillows. It stays cool and refreshing all night. Really worth the money!
Gave this to my mum who gets hit at night and usually has to turn her pillow over each time. It worked! She didn’t have to turn it over as it didn’t get hit with her. Thank you :-)
This was a gift to my daughter in law who had visited a friend that had these pillows and she absolutely loved them... firm, not too hard and a good amount of supportive filling
This pillow is a game changer. It’s cool control has been perfect for me as other pillows have caused too much heat and a clammy sleep. Couldn’t recommend this pillow more.
I like a warm pillow - said absolutely no-one every. Finally a cool pillow that actually stays cool! I wish I had bought this before the summer heatwave; it is fantastic.
Bought this a month or so ago as my girlfriend tried in store and loved it. Very comfortable and the cooling pad really gives you the cool side of the pillow feeling.
Very soft & inviting. I find it does need turning during the night but stays much cooler than my last pillow which needed turning several times! Great nights’ sleep.
Bought this pillow 2 months ago. was hoping it would help with neck and shoulder aches..... and it has certainly done the job. wake up with no aches and pains now.
These have made a world of difference to our sleep. Comfortable and offers good support. Wake up feeling refreshed and without aches and pains in the neck.
These pillows are great for the person that likes to turn the pillows in the night and feel the coolness on the head as this pillow does it to perfecton
Having tried and tried to find a 'cooler' pillow that no tonly stays cool but also shape I am delighted to finally find one. Costly, yes, but worth it!
Got to admit was not expecting great things, but proved wrong! the best buy I have made for many years. First uninterrupted sleep in many moons.
really useful to have a cool side; the memory foam is also a great point. Could probably do with being more full but that's a personal choice.
My husband used this pillow and loves that it had a cool side! He says it’s reslly comfortable and probably the best pillow he’s ever used!
Quite expensive but very comfortable. Not too 'puffy', moulds to your head/neck but then goes back to 'pillow shape' and feels cool
Initially I was surprised at the price for a pillow but they have lived up to their description of comfort which justifies the cost.
This pillow keeps cool, comfy but does go a bit flat, I think it’s A bit expensive for it to go so flat so quickly but does the job
We bought these pillows with our new bed and mattress. Best nights sleep with the cool side for me and the warmer side for my hubby
I have bought so many pillows in the search for a good replacement for my old one and am so pleased to finally have found the one!
Bought this to go with new bed and mattress as old bed caused a few aches and pains. Since this purchase I haven't slept better!
Love the feel and pure coolness as you sink your head into the pillow, no more tossing and turning in the heat of the night
This is the most comfortable pillow I have ever owned. Gone are the days of constantly changing my pillows, I am in love.
This is the icing on the cake ! It keeps you cool and keeps it shape , thought the mattress was good but this is bliss
This pillow provides good support, and is cool or warm depending on your requirements, so overall, a good purchase.
I WAS RECOMMENDED THIS 'COOL' TOUCH PILLOW BY A FRIEND AND HAVE FOUND IT VERY COMFORTABLE IN THE RECENT HOT WEATHER
Came with a new bad and mattress, was sceptical at first but I am pleasantly surprised. Very comfortable pillow.
We went mattress shopping, and the wife decided to buy a new pillow too. Being a side sleeper, this is excellent.
keep cool pillow is amazing and both our and our sons new mattress's are giving us all much better nights sleep
Been using this pillow for 3 weeks. So soft it molds to your shape providing gentle support without sweating.
This pillow keeps it shape well and i love the cool side, however i would like it to stay cool for longer.
So happy with this pillow. I get very hot in bed and this pillow keeps me feeling cool, very soft too
These pillows are very comfortable, keep cool and don’t go flat and lumpy like other pillows do.
Bought this pillow recently and it does exactly what it says.it stays so cool even on hot nights
Fantastic stay cool pillowstuff they work they really do so not hot heads just nice and cool
Was unsure if a gimmick but it works , have tried it both sides and yes the cool side works
Beautifully comfortable! They really do stay cool. The soft fillings feel so luxurious.
I bought this recently because I kept getting neck ache. Neck ache no more ! Very comfy
Bought this roughly 3 weeks ago, very comfy pillow and stays cool for a long time.
I bought this a few days ago, and I have had a pleasant time taking some naps.
had this a month or so and my sleep has been much more comfortable, great buy!
Excellent pillow no need to think about since this is more comfortable pillow
I bought these a month ago & the whole family is really pleased with them.
nice and soft but provides head and neck support as required. recommended
The pillow moulds to your head. Much more comfortable than other pillows
I purchased this item a month ago and it’s extremely comfortable for me.
I sleep on my front and this pillow is the perfect height and firmness.
Get an excellent sleep now.....simple as getting new pillows & mattress
I'm very hot atub night, this pillow helps me sleep by keeping me cool.
We love these pillows they never loose there shape or bounce very comfy
Extremelly confortable, firm pillows. Does not lose form when in use.
I brought this after testing some beds and couldn't fault this pillow
We bought these pillows along with our new mattress! There perfect.
Nice and firm and helps with shoulder assistance when lying down.
I don’t wake up with frizzy hair . Pillow remains cool overnight
I bought this about a month ago with my bed and it’s brilliant
I bought this month ago, I’m so happy and highly recommend!
Very pleased with this pillow it has helped with my injury
Great pillow which has solved my husband's bad neck ache!
Great support and keeps you cool. How fantastic is that?
Brilliant says what it claims it does great night sleep
Gives you a very comfy feeling when sleeping excellent
To firm for me but hopefully will flatten in time....
Second purchase of this product. Fantastic pillows!
Your head sinks into this pillow and keeps you cool