Luxury Ottoman Divan Bed Base

was dubious about paying the extra money for an ottoman base (opposed to drawers) but after explaining to Dreams salesman what we were planning store under there (school books/toys /kids general stuff!) he showed us some options and we agreed the solid base construction of the ottoman was best. Once in place in my teenagers bedroom its wonderful and so glad we paid out the extra cash as this bed base will definitely last. Weve managed to put so much under there (stuff from younger years that wen didnt want to dispose of but didnt want on show) very heavy book collection, cuddly toys and just general kid stuff. We went for this base also as we wanted a cream/natural colourway opposed to the current trend of greys and glad we did as it blends in seamlessly to the white room. Two bolts to attach were simple and it was relatively light to move around before placing. Wheel castors are a bit rubbish mind as they are loose not screwed in so when u move bed they have a tendency to fall out! but weve placed bed in situ and are unlikely to move it, especially as we have a floor standing headboard. but base seems good quality and no squeaks or rattles. very solid and happy with it for a childs room (or adult really). A little heavy to pull base back down to flat position but my daughter can manage this alone (14) not sure a smaller child could but they may ease/loosen over time.

Did not notice at first( not until the two " delivery men" had left), the bottom of the bed there was a one inch gap where the two half's joined giving a over hang of one inch on the left hand side. Took some photographs and popped down to the showroom. As always very helpful, appoligetic a d generally nice. They said they would contact their HQ and I should get a reply on the following Monday. I had to ring them, long wait to answer the phone. To cut a long story short they said they would replace the whole unit( their idea, not mine) and would be delivered in one weeks time. As promised two very pleasant young men arrived, took one look at the bed, one minute later, fixed. The previous ("Abbot and Costello ")delivery men had not tightened the very large screw at the bottom of the bed. Bit of a pain, as we had to move everything out of the bedroom and off the stairs. One week in, everything looks ok. It's a nice bed, stacks of space for storage, very pleased. The Durham staff and Dreams customer service have all performed well above expectations. The store staff very pleasant, no hard sell, impressed.

We've had this in Oatmeal for a few weeks now. Sleeping on it has been perfect and it looks good in the room. I'd have preferred different castors but everything looks as expected from the product description and photos. It was missing a connector from the bag of fixings supplied but we were soon given a replacement. The headboard fixing holes weren't in line with the fixings on the headboard so we had to do new holes in the divan. The other gripe is that when you lift the top up to open the storage, of you open it all the way, it's very hard to get back down. Even with the weight of a mattress on top and all my body weight, it's still difficult to shift. I hope this doesn't put me off using the storage regularly, as this why I bought the ottoman style. Overall though, so far happy with the purchase and I'm glad I went with the luxury version after speaking to a rep on live chat about this one versus the basis version as it does have a good finish.

It was well packaged, and i fixed together easily. Very handy having an Ottoman base, fits lots into it - which is Brilliant, the wheels are strong and glide easy. But it has a couple of issues: 1) The "Material Handles" that open/close the base nearly fell off after a few weeks, so i took a few of the small staples out that were falling out and put mine in which are a lot thicker and bigger (pictures enclosed) You should definitely look into this as this is a design fault. 2) Also the headboard bolts ends are made of plastic (picture enclosed) - very hard to turn even with the screw ends in it, why not make the ends out of wood or metal, Holds the headboard on to Ottoman base. The price should show the value what you get.

We decided to buy an Ottoman base for our daughter for the storage options it offers. Having visited several stores, we settled on Dreams for the best value and customer service offered. The "in store" experience was very welcoming and informative, giving us the best advice to help us choose the right Ottoman from the variety that were on offer. From the moment we placed the order we were kept up to date with progress via email and text. On the day of delivery, the bed arrived at the designated time. The delivery guys were very friendly and courteous and fitted the bed to our satisfaction. The whole process from stepping in the store through to getting the bed installed was smooth and without any worries or concerns.

Pre-delivery communication excellent. BUT the bed comes in two halves and the castors provided were from two different styles. So I was unable to assemble the bed, which meant that when the mattress was delivered early next day the men couldn't put it on the bed. The weight of the mattress is what closes it, so now I have a mattress leaning against the wall and an open ottoman (assembled later when new castors arrived). If I had paid for assembly, they couldn't have done it either, so the situation would have been exactly the same. The bed itself looks good, but the wooden struts provided with the Stamford headboard are very cheap, unfinished wood which splits and needs sanding down before fitting.

We desperately needed a new bed but wanted to get something we could have our own separate mattresses on because we like different firmnesses. I felt a superking mattress may be hard to handle (turn etc) we can also separate into singles if we needed to. The super king bed is literally 2 single halves bolted together. Ideal. At first we were getting the standard base but after seeing the difference in fabric and caster quality we opted for the luxury base. So glad we did! Its lovely. We are very happy and the delivery team were excellent and respectful of our home - even putting shoe covers on. The storage available under the bed has cured our bedroom storage issues. Cant reccomend this bed base enough!

We needed to replace our bed base as we didn't realize the base needs changing as much as a mattress depending on wear. So changing our 4 draw base for an ottoman one as we didn't use 2 of the drawers because of access to them. Best decision we ever made. and going to Bensons beds was part of that decision, The help and knowledge was very useful going forward with our choice of base. Love the color the ease of lifting and closing and all of the storage room can be utilized perfect. From ordering to delivery and fitting the base together was fuss and stress free. from beginning to end we were kept informed to exact time the base would arrive. Fantastic service.

From a mad dash into my local Dreams store when I found my bed base wouldn't fit up the stairs of my new house the service was superb. The lovely sales lady helped me choose a bed base which was in stock so we didn't have to wait too long. She gave us bags to pack the old bed base into (we had to leave outside in the garden). When the bed arrived the 2 delivery men were really helpful - the bed was installed promptly and all packaging removed. Best of all - it's a really good, spacious bed base with a lift mechanism which is far superior to the one we had before. Thanks Dreams, it was a pleasure and I would recommend you to anyone!

The ottoman is nice and seems sturdy. The wheels work well and the fabric is fine. The only issue is that we received the right-hand side with the opening lid tilted and not aligned with the base of the ottoman. Therefore, we could not assemble it properly since both sides' lids could not be joined together with the linking screw. We are now waiting for replacement of one side of the ottoman. We also have not utilised the ottoman's compartment as we wait for the replacement. Another issue to note is that the assembly instructions are very poor on how to properly position the pieces to take out staples and insert pieces.

The base looks beautiful but with being a super king it came in two sections. The parts joining it together involved cutting through the fabric which seemed a shame. It would be good if a better mechanism could be used so that damage isn't caused in order to join them together. Having said that once it was done you cannot see this damage. The storage aspect is really great and I'm so pleased I chose an Ottoman instead of a normal base with 4 drawers - I can keep a huge amount more in the bed now! Overall the ottoman base is an attractive and useful addition to my bedroom!

Unbelievable how much you can store in the ottoman base and it really is straightforward to open and close. It has revolutionised my space and seems really sturdy. I did have an issue when the bed was delivered as one of the castor wood joints split almost immediately (I suspect in transit). Nevertheless the Dreams team were super quick to resolve this and changed one side of the base to rectify the situation. I used to have drawers under my bed (for years) and wish I had invested in an ottoman from day one. Under bed drawers in my opinion pale in comparison to the ottoman.