Very pleased with the sofa, although I've only unpacked one so far. Very quick to set up and for the price very good quality as far as I can tell with my limited knowledge on furniture. Lovely and comfortable and looks great too. If it hadn't have been for an internet outage just after my payment was made, which meant I had to order and pay again (no fault of FurnitureChoices I must add), the whole process would have been trouble free as the sofa arrived within a week and I was able to track the delivery with ease. The only thing I found quite stressful was the long waiting time for someone to pick up the phone. I gave up many times and also no messages I left were returned. When I did get through, the ladies were very helpful. I also though support ticket times took a bit too long, especially as I was concerned about the double payment. I guess the downside of a non customer facing environment. That said, top marks for everything else.