Flaxby Masters Guild 14950 Pocket Sprung Mattress

Name: Flaxby Masters Guild 14950 Pocket Sprung Mattress
Brand: Flaxby
SKU: 131-01053
Price: 1749.00 GBP
Availability: InStock
Rating: 4.44 (189 reviews)

Pros & cons

Here we collect tests, guides and product reviews so that you can create a picture of what others think about the product. This analysis and review is based on my experience and a decade of industry insight.

Many customers have highlighted the outstanding comfort provided by this mattress leading to a better night's sleep.
Several users have noted the distinct improvement in their back and hip pains since using this mattress.
Described as supportive yet soft, the mattress is particularly favoured by side sleepers and those with a slender frame.
The quality of the materials and construction of the mattress has been commended by various customers, reinforcing its durability.
A number of users have expressed their contentment with the temperature regulation offered by this mattress, even during warmer nights.
Customers have mentioned the relief of aching backs and improved sleep quality when compared to previous memory foam mattresses.
Even though on the expensive side, many customers emphasize the significant value for money this mattress offers.
Some customers have noted their appreciation for the extra height and depth of the mattress, providing a luxurious sleeping experience.
Users have commended the comfort, support, and overall sleep improvement when paired with the sleepmotion 800i frame.
A number of customers have praised the natural materials used in the mattress construction as a significant factor contributing to their satisfactory sleep experience.

Some customers have reported that the mattress developed a noticeable sag or lumpiness over time, despite regular rotation.
There have been remarks that the mattress is extremely heavy making it particularly difficult to manoeuvre or rotate.
A few customers noted that the bed gave off a strong, musty odour after a period of use, seemingly due to the deterioration of the topper filling.

Read what our reviewers found ›

Who is it best for?

In our experience, the materials and construction that go into this product can make it suitable for the following people.

Still not sure if the Flaxby Masters Guild 14950 Pocket Sprung Mattress is suitable for you?

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Testing team takeaways

To test the Flaxby Masters Guild 14950 Pocket Sprung Mattress we have people from our testing team take a closer look at the mattress and form their own opinions. Below is their observations.

Having the opportunity to test the Flaxby Masters Guild 14950 Pocket Sprung Mattress was a delightful experience for me as a side sleeper with a relatively lighter weight. The mattress's plush micro springs and layers of traditional materials like British wool, hemp, and cotton provided a supportive yet comfortably soft cradle for my body. As I settled into the soft version, I found that the mattress uniquely catered to the contours of my side-sleeping position, offering excellent pressure relief around my shoulders and hips without overwhelming firmness.

During the weeks-long trial, I particularly appreciated the mattress's ability to regulate temperature. The blend of natural materials, renowned for their breathability, kept me comfortably cool, even when testing it in warmer conditions. The sumptuous pillow top added an extra layer of cozy plushness, which I found rather exceptional. While the mattress is quite heavy and requires regular rotation, which might be a challenge for some, the promise of enhanced durability was reassuring. This mattress catered wonderfully to my needs, contributing to a genuinely restful and refreshing sleep experience, reaffirming its worthiness as a premium choice for side sleepers like myself.

Tester Attributes: Side sleeper61 kgUses noise machine

What our reviewers found

Comfort and quality cannot be underestimated. One essential factor of achieving rejuvenating sleep is finding the right mattress. With numerous options to choose from, the process can be daunting. Here, we explore the Flaxby Masters Guild 14950 Pocket Sprung Mattress, a high-end mattress designed to provide a luxurious sleeping experience. This mattress combines the comfort of plush micro springs with the durability of traditional materials such as British wool, hemp, flax, cotton, and mohair.

How we tested

The mattress was subjected to a series of tests over several weeks. Factors considered included its comfort, adaptability to body contours, ease of movement, and durability. To evaluate its temperature regulation abilities, it was tested in varying climate conditions. We also assessed the convenience of the mattress based on its weight, ease of rotation, and its practicality for regular use.

Design and Features

The Flaxby Masters Guild 14950 is a blend of traditional craftsmanship meets innovation providing a comfortable and supportive experience. It consists of layers of micro springs that react to your body's movements and contours, offering enhanced pressure relief and excellent comfort. The mattress features a sumptuous pillow top adding extra padding. Flaxby has included a variety of traditional materials including British wool, hemp, flax, cotton and mohair into the mattress fillings that ensure breathability and moisture-wicking properties. This mix of materials is designed to ensure a comfortable sleeping temperature regardless of the weather. No glue is used in the assembly of this mattress, and it features 100% recyclable Cortec™ springs, making it an eco-friendly choice for those environmentally conscious. The Flaxby Masters Guild 14950 reinforces its durability with three rows of side stitching, which increase edge-to-edge support, and is traditionally tufted to enhance the mattress's lifespan. The mattress offers a soft or medium comfort grade option, catering to varying preferences between individuals.

Flaxby Masters Guild 14950 Pocket Sprung Mattress

Mattress Comfort

The Flaxby Masters Guild 14950 elevates comfort to a luxurious level with its well-structured design. Despite its firm supportive structure, the mattress gives a comfortable, soft feeling due to the pillow top feature. The micro springs and layers of natural fillings ensure that the mattress provides support where needed most. As a result, the mattress provides a well-balanced combination of firm support and soft comfort.

Suitability

This mattress is suitable for side sleepers and those with a lower BMI than average due to its soft tension option. It's also an excellent choice for people with an hourglass figure as it provides additional sinkage from the support layer. However, the mattress does require regular rotation due to its single-sided nature, which may pose a challenge due to its considerable weight. So, individuals with back or joint issues may find it difficult to manoeuvre. However, its 5-year guarantee and 100-Night Comfort Exchange policy offer reassurance if the mattress does not suit you.

What Customers Thought

The customer feedback on the Flaxby Masters Guild 14950 is generally positive. Many customers appreciate the mattress's comfort, with several stating that it has greatly improved their sleep quality. Those suffering from back issues reported an improvement in their condition, attributing it to the mattress's support. Although most customers found the mattress comfortable on arrival, some noted that the mattress took a few weeks to break in thoroughly. It appears that the mattress becomes more comfortable over time, conforming more effectively to the individual's body contours. However, a few customers have pointed out that the mattress tends to sag in certain areas over time, despite following the manufacturer's care instructions. A few also noticed a significant dip in the middle of the mattress, especially for the zip and link option.

The Verdict

Why you can trust WantMattress We spend hours testing (and/or researching) every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

Published: 13 April 2025 · Updated: 24 June 2025

Written by James Klein, Senior Product Testing Manager

Tested by Becky Reeve, Editorial Director, Mattress Expert

Peer reviewed by Ron Burns, Staff Writer and Editor

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Lowest price we've recorded: £1499, seen in the last 90 days

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Reviews

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4.44 - 189 reviews

Aloli

Verified by Dreams

1

The worst mattress ever. I am highly disappointed as I have been dealing with severe back pain since using this mattress. Now reading reviews I can say its actually this horrible mattress. This was the mattress I was suggested to buy when using the machine at Dream and I feel this should stop as this is really causing severe back pains to people and I can nearly stand up straight, this is how bad this is. I need a solution to this horrible buy Dreams has sold me. This is not a cheap mattress to now be expressing this sort of back pain. Before anyone from Dreams says I need to it to mould to my back I bought it in 2022 and didnt start using it till 2023. So I have had enough time to conclude this is affecting my back. Imagine having to go and be sleeping on my couch. This mattress should be discontinued and you are misleading people.

SueFW

Verified by Dreams

1

We purchased this mattress in April 2021 and complained about the quality and the fact both of us were having back pain. They sent someone out in January 2022 who tested it for 5 mins and said all was fine - how can they prove in this time the mattress has no problems. 3 years later I have submitted a claim under the extended warranty as we both struggle to move when we get up. Again they are sending someone out but we are in such severe pain Im unable to use it any longer. THIS MATTRESS IS NOT FIT FOR PURPOSE it should be discontinued. We are so unhappy as its an expensive mattress and Dreams just dont want to acknowledge there is a problem. Im just going to have to get rid of it.

W Newbury

Verified by Dreams

5

3 weeks in and its the most comfortable thing weve ever slept in. Literally cant wait to climb the stairs to bed at night. Super king, pocket sprung, medium softness with built in topper. Temperature regulated using natural fibres. It is proving to be well worth the investment. Ive been poorly for a week so have spent most of that time in it and for once havent experienced any aching back or stiff limbs - not fun, but a good way to test it! Were pleased as punch.

Verified Reviewer

Verified by Dreams

4

We bought the back to nature super king as we always buy a quality bed and this seemed to be a good choice,then a few weeks before delivery we where informed that they had redesigned the mattress and had to wait an extra eight weeks. One word of notice these are the heaviest mattress I have ever come across and you need to sting people to move it.

Alison's

Verified by Dreams

5

Ultimate comfort. It took a few nights to get used to my new bed and its the best thing since sliced bread! Extremely comfortable, supportive and luxurious. Its quite deep so had to buy some extra deep fitted sheets. My only concern is how it will feel in the summer as its quite a warm bed.

Verified Reviewer

Verified by Dreams

5

What is it we want from a new mattress? Supreme comfort, support, and that feeling we want to go to bed early? Well this Flaxby 14950 delivers it in spades. This is the a supreme mattress and has exeeded our expectations on every level. I have never slept so well.

LS14

Verified by Dreams

5

Stockport Store sales Liz and Delivery team Adam and Owen are a credit to your company. All went above and beyond with service. Very happy with our Harrisons Flaxby 14450.

JT crew

Verified by Dreams

5

Its very deep but by far the most comfortable mattress I have ever owned!

Martin & Anna

Verified by Dreams

5

We purchased the Flaxby 14450 pillow top mattress from Dreams after trying out the range of Flaxby mattresses in store. We opted for the Superking size with the split medium/soft support and the zipped option (essentially two singles joined together). I prefer the medium support whereas my partner likes the softer feel. Bear in mind, these are heavy mattresses and having the split mattress option makes it far easier to turn them, which you will need to do weekly for the first 3 months (then monthly thereafter). It has taken a long time for the mattress to fully bed in and feel comfortable to sleep on. If you're considering this mattress, be prepared for a full 6-8 weeks break in period to allow the materials to loosen up and conform to your body. When new, it felt very stiff with the sensation you're lying on top of the mattress, with not much give and with minimal support. My partner quickly got used to sleeping on her softer mattress, whereas with my medium feel mattress, I experienced lower back pain on and off for the first 4-5 weeks. The Dreams staff advised that the Flaxby mattresses do take a while to break in and conform to your body. Here's some tips that have worked well for us and are worth considering: Mattress support - this mattress really does deserve a quality bed base, preferably a pocket spring divan base. We initially used our old Superking bed frame with sprung slats. However, although the 14450 mattress is a deep mattress and should in theory work well on any bed base, we found that it not gel that well with the sprung slats, as the mattress tended to sag slightly. We have now switched to a sprung divan base and it's made a big difference to the feel, comfort and support of the mattress. Pillows - we initially used our Tempur cloud pillows with the Flaxby but we have since switched to Levitex sleep posture pillows (we opted for the small size). This has made a world of difference - no more neck and back pain! Duvets - we've always liked having our own single duvets rather than sharing a larger duvet so we can better control our body temperatures. My partner uses a weighted duvet whereas I switched to a wool filled duvet. The Flaxby mattresses do offer better temperature control compared to our old Tempur mattress. It is still worth investing in a quality duvet to really get the best sleeping experience.

MelDam

Verified by Dreams

2

I have had this mattress for about 5 months now and how miserable I am. I suffer from back ache and have had operations on both shoulders. So my husband and I decided we need a new mattress that was softer and less painful for me to sleep on. On his advice I returned to the store numerous times over maybe a couple of months to test this mattress out. So I maybe lay on the mattress for at least half an hour turning and trying both sides of my body. I thought at last I have found the mattress for me and it would give me some much needed relief. After having little or no sleep for many years I thought I had finally found the answer. How wrong was I! I contacted dreams customer service and they agreed to send out an assessor. Very friendly guy who proceeded to use some kind of measuring method & calculation I think like a ruler, he measured the pillow top part of the mattress. According to him they do not consider its a fault if the measurement of thickness does not go below 3cm if my recollection is correct! So that was that and I had to accept that I was stuck with this very expensive mattress and as we had also purchased a new base, a very expensive mistake indeed! Like one of the other reviews I had read, I too wondered how the product from the showroom could be so different from the one I received! I feel that maybe the ones in the showrooms are to draw you in and then are all made the same in a factory somewhere. However, I was told these particular mattresses are made by hand in the Flaxby factory somewhere? This whole episode has left me feeling very depressed indeed! All I wanted was relief from pain and a good night's sleep. I feel I am actually sleeping worse than I was on the previous mattress. I don't know what the answer is as I have already gone way over 100 days trial, however did not think after just over 5 months I would be facing this problem! One other point I must make is that, under this '3cm' pillowtop the rest of the mattress underneath has a very firm feel. So all that is supposed to give you this soft, comfortable sleep is the 3cm pillow top.

SideSleeper12

Verified by Dreams

5

I am obsessed with my new mattress! I picked a Flaxbyits hand-sewn and made in-house by the brand. What I really liked is how open they are about where and how its made. They even let the Dreams store staff visit the farm and factory! When I first asked about it at Christmas, one of the team members, Mike, was super excited to tell me everything. He even had pictures and clearly loved sharing how it all works. That made a big difference to meI knew I had to come back when I was ready to buy. The mattress feels awesome. It feels like i'm on top of luxury! Since I am only 5'4 on a 36cm mattress, I truly feel like queen of the castle . I know itll soften up a bit with time, which Im actually looking forward to, I've had it for a month now (and even though I forgot to rotate it) it's feeling like its shaping well to me. I went with this over a Tempur because it just felt more natural, and the traditional support is better for me. Tempur made me feel a bit off when I got up, probably because of my health. This one just feels rightand honestly, it feels like luxury every night. Then there's the bed frame! That was just a sweet deal, but I have noticed it's no longer on the website! I got the Soren in mustard and walnut, it looks stunning, and it fits just under my windowsill really nicely. I love the headboard, it goes well with my dark green sheets, and I'm planning on shaping my room around it when I decorate next. With that and amazing staff to help me make a decision, it was a super satisfying shopping experience with Dreams!!

bob262

Verified by Dreams

2

The mattress comes in either medium or soft. I chose the Medium. As it contains natural fillings it smells a bit for a week or so, but I expected that. It's an incredible snug, cosy mattress, noticeably so after my previous hybrid (latex/gel/pocket-spring) and Tempur mattresses, neither of which could be every described as cosy. This is a mattress that you won't want to get out of in the morning. Temperature regulation is fantastic. Combine it with a wool duvet and you'll be as snug as a bug in a rug. The downside is within 3 months and despite weekly rotations, the springs have gone very noticeably soft and dippy on both sides. Even though I'm under 11st and my wife under 10st. So after just 3 months, I now wake up cozy but with a bad back. So beware this mattress will go soft and sag extremely quickly. For that reason only I cannot recommend it, unless you only like a soft mattress. As that's what you'll get, even if you choose medium.

Marilyn L

Verified by Dreams

3

We purchased two soft zip and link Flaxby Mattresses, delivered on 1 July 2022. They are not as soft as the ones you lay on in the store, we have turned them around, but they are still not as soft as we thought they would or should be. Also, when zipped together and you want to move the mattresses, they fold up in the middle, so it is like they are not joined together properly. The zip and link mattresses we had before these zipped together and acted as one complete mattress, they did not fold up in the middle when moving them, nor did they have a gap between the two mattresses like these flaxby ones have. Our previous mattresses were not Flaxby nor were they purchased from Dreams. We thought that these Flaxby mattresses would be different than they are, we were not able to try any zip and link mattresses in the store as they did not have any on display. At over 2,500 we are more than a little dissapointed.

Albmad3

Verified by Dreams

1

Please read this review and save your money. After many visits to the store trying out different mattresses we finally purchased the Flaxby mattress in a soft tension. This was only a year ago, We had such high hopes for this mattress. The mattress in store was so much softer than the one we received. We persevered rather than exchanging after the 100 day trial hoping eventually it would soften to the cloud like feel we experienced in store but the opposite has happened, the pillow top has flattened to what feels like a hard board underneath. Were now tossing and turning during the night trying to get in a comfortable position, we wake up with hip and lower back pain. This morning my husband said his shoulders have started to ache. It has been a very expensive mistake and a complete waste of money. I would not recommend this mattress.

Sue Atter

Verified by Dreams

5

having hummed & harr'ed about potential purchase for over a year, we eventually went to Dreams & tried a few mattresses. We chose one, which was delivered within the specified time frame, the old mattress was taken away, & we were looking forward to restfall nights. The mattress is indeed wonderful to sleep on - but there was a problem. The orginal base is 16" tall, the new, lovely mattress is 14" tall. My husband thought it was great - he go's to get out of bed, his feet are flat on the floot, but here was the problem. he is 6'2", no problem - I am a mere 5'6", my feet dangle some 6" off the ground, so getting into & out of bed is an undignified scramble clutching at the duvet. Answer? Husband kindly builds me a 6" step. Getting in, & out of bed is now wonderfully easy. Uncomfortable nights are now definitely a thing of the past!

Heidi2026

Verified by Dreams

1

Just dont buy. Theres clearly an issue with some of these mattress and its an expensive risk to take spending your money on one not knowing if you will get the product in store or a faulty variant. Ordered this in 2022 based on the mattress in store, which was beautiful! The mattress we got is still hard as a rock and Ive lived with it for this long because it was expensive, and we had already switched out a Tempur mattress at the start which left me unable to do so again. I started with back and hip issues because of this mattress. They have progressively got worse and am now awaiting a medical appointment to investigate my hip issues. Ive even bought gel toppers to help, they do a little but not enough. Ive resorted to recent nights trying out the sofa instead because I just cant deal with this mattress any more.

Harpia

Verified by Dreams

5

We already have a tempur bed, And although recommended as one of the top beds to have we decided that a foam mattress was no longer for us. After spending several hours in store trying various sprung beds we settled on the Flaxby. The team in store at pur Cambridge branch were outstanding. They explained in detailed the various bed types and style's and also which firmness we should have. Ordering ans delivery were a breeze, the delivery team were very considerate wearing over shoe's and face masks. And provided all necessary advice on how to maintain the bed. From our 1st night sleep on the Flaxby we have woken feeling fully refreshed each day, its so cozey especially with the cold winter nights that the only problem is that we dont ever want to get out of bed now.

A Hembling

Verified by Dreams

4

Your Review We treated ourselves to a Harrison Flaxby mattress as we wanted something soft and non memory foam. having had a Tempur mattress for 15 years which has served us well we made the decision to go for something using natural materials. The delivery was 4 weeks and was delivered on the day at the time given - with the driver calling us to check and advise us - very good customer service. We are still getting used to the mattress and after 2 weeks finding out about how our bodies respond to it. I'm glad we have the 30 day guarantee as this gives us peace of mind that we can exchange it should we find the need to. So far our experience of purchasing from Dreams has been a positive one.

CookieSA

Verified by Dreams

5

We bought the first matress in Janury 2023 for our main bedroom and put into practice all the advice we were given in the upkeep and care of the mattress. We were so impressed with the quality and support we made a second purchase within 4 months for the second room. We would therefore highly recommend this mattress. We found the Gloucester store to be very welcoming - and inparticular Sean, who we dealt with on both occassions, who we found to be very knowledgeable and helpful and made the whole process totally painless. The delivery drivers on both prearranged delivery dates were also very respectful, polite and knowledgeable and completed the installation with a minimum of fuss.

Dylan247

Verified by Dreams

5

I invested in this mattress along with the sleepmotion 800i frame to combat insomnia, and I now rarely struggle to fall asleep. This mattress in the zero gravity mode is pure bliss. The worst thing about this mattress is that is has ruined hotel stays for me, I no longer enjoy sleeping in a 5* suite, as this mattress means my bed is so much comfier! Bought the super king size and soft. One genuine annoyance is that it was a couple months late to be delivered, which having just moved to an unfurnished house was a huge inconvenience. I do think considering the price of the mattress, the manufacturer should have offered some free pillows or a duvet etc. For the delay.

**Very Disappointed**

Verified by Dreams

1

Had the Flaxby Master Guild 14950 SOFT comfort delivered last week. It is very firm! Reading now on Harrison Spink website that it could take 12 weeks to soften! That was not made clear. I want the SOFT version that the manufacturer sends to the Dreams showrooms as Im sure that is SOFT on delivery, otherwise they wouldnt sell any!! I did e-mail Dreams immediately but have not received a response yet. I need a guarantee that it will soften to the level very close to what Dreams are demonstrating in store. No signs of softening so far after week 1!! If not it will be 30 day refund I am afraid. Cant manage 100 days of this !

vicky 959

Verified by Dreams

1

We have had this mattress now for around 6 months, it cost over 2000! , without a doubt it is the most uncomfortable mattress we have ever had and by far the most expensive. It is already dipping and feeling lumpy even though we did as advised and rotated the mattress often . Myself and my husband are both now suffering with bad shoulders and backs and I just toss and turn all night because I cant get comfortable . We did not exchange this mattress after the trial period because we had already trialled a tempur mattress previous to this one , so now we are stuck with an expensive excuse for a mattress.

Andrew Isle of Wight

Verified by Dreams

5

Our last mattress was about 20 years old and was causing sleepless nights and aches and pains in the morning . We looked at many mattresses and they were just either poorly made or not providing support. We tried the various Flaxby Nature firmness types and went for a medium support. We were not disappointed as the mattress is absolute heaven. We can both move without causing one or both of us to roll into the middle. I have not felt so rested for years. I would highly recommend anyone to throw their old mattress out for probably the best one on the market. Five Stars.

Tom21

Verified by Dreams

5

This was our replacement mattress choice and it has worked out for the best Feels traditional and natural gives support.. Medium supper king mattress chosen to replace Flaxby which although I liked the idea of I was feeling every spring and dip with .. I was worried at first this would be to soft as it has a soft edge but its definitely medium support am sleeping really well after previously waking with hip pain and stiff every day Thank goodness . The staff at hedge end were brilliant and patient also fareham branch very good/ helpful. Exchange made with ease .

MattE26

Verified by Dreams

3

We tried the matress in the showroom and this model felt the best for comfort for us. The matress which we have recieved is noticably harder/firmer than the one we tried, I probably would not have opted for this product if it felt this way in the showroom. I was told after raising this, that the showroom model would be a lot softer than the one we got, but the whole sale pitch is based on how the showroom models feel, what is the point if it does not reflect the product being delivered. I have been told it will soften with time but not how long this might take

Susan MC

Verified by Dreams

5

Our 1st night on this mattress was not a good night, we both got up in pain. I was worried, as i paid a lot of money for it and had already got rid of my old one. We were both pleasantly surprised with our second night, it was so much better and no pain next day, for either of us. We are 2 weeks down the line now, still getting used to our new mattress but it is now a pleasure to get into bed. I find buying the right mattress very hard and am pleased there is 100 night returns guarantee. I'm sure i can safely say, it wont be going back

Stealth gardener

Verified by Dreams

5

I have had this mattress for a month now. I purchased a medium single. Initially I thought I had made a mistake as it seemed to be more firm than medium. It is much deeper than my old mattress therefore it felt a little strange to be higher. After a while it settled down and is very comfortable. It was expensive and one needs to get it right. The staff were very helpful and didn't pressure me in any way. I did look at various styles etc online so I had an idea what maybe would suit me. I sleep very well and pleased I choose this style.

JamesWks

Verified by Dreams

5

We've been on the lookout to replace our very old, but very comfy mattress for a long time. We actually purchased two other mattresses from other manufacturers before finally settling on this one. My wife and I are side sleepers between 70-80kg and find most mattresses just too firm, and also find memory foam toppers to hot, but this is just perfect for us. Supportive, but the layer of extra springs and padding on top is really super comfy, but also nice and cool in the summer. Expensive, but worth every penny

TSA2612

Verified by Dreams

1

Worthless mattress uncomfortable and collapse just past the 40day try before return deal when purchased. Bought the zip half soft half medium as thats what the design try out mattress in store said is our preference and its all utter scam! Mattress been replaced and had to get rid as this mattress was causing us both serious back problems. Should have got rid before the 40 day guarantee but shame on us. Please dont waste your money on such an expensive mattress - not even worth one star rating.

Mr.m.p.spencer

Verified by Dreams

5

We have had a wonderful many nights on our new mattress bought from Dreams. Having gone through enormous difficulties in having bought from another Company who were not specialists in selling such items. We obtained after many phone calls a refund and purchased the Rolls Royce of mattresses at an expense that we would not have agreed to had we not been through the horrible experience before. We are now so pleased with this mattress which sees cleverly our bodies and allows us to rest now in peace.

Teri k

Verified by Dreams

5

At last i get a good nights sleep! I have curvature of the spine and being in later part of my senior years, i needed a decent mattress. Yes, this was expensive for me, but worth every penny. I wake up with no aches now. So it was money well spent. I look at it as an investment in my health. The diffrence i feel through the day is priceless. Only draw back i have is that im a bit vertically challenged so need to use a little step to get into bed due to the extra height of the mattress.

Mrs Jennie.R

Verified by Dreams

5

We have always purchased our beds and mattresses from dreams. Vast choice of quality products. All staff are excellent well trained in product knowledge. Delivery guys Friendly, clean and respectful of property. I was beginning to think that no mattress would ever suit me and I would have to wake up feeling like I had slept in a bag of spanners, not the case now I wake up like I should well rested and back pain has gone. It is a considered purchase but well worth the investment.

SRim

Verified by Dreams

3

We have had our new mattress just over three weeks and are struggling with it as its nothing like the one we tried in the showroom. We ordered a soft mattress, however it feels like we are sleeping on a hard floor. The first 3 nights I awoke to lower back pains. My husband still awakes feeling aches in the morning. We have read other reviews and are still hoping it will soften. We havent experienced that soft sinking feeling we felt on the showroom yet.

Claire5772

Verified by Dreams

3

Nowhere near as soft as the one in the shop. Ordered a medium as recommended by Dreams and tried in shop. Was way too hard so after 90 days of trying to get used to it we exchanged it for the soft version. Soft version is also way too hard. Much firmer than the one in the shop. Very disappointed as love the natural filling and has stopped my night sweats but now looking at selling this one and finding something softer as keep waking up with dead legs.

ChrisBeach

Verified by Dreams

5

We're really happy with our mattress. It's very comfortable and breathable. A couple of things to note - it's very heavy (70kg) and doesn't flex much so bear this in mind when ordering for a bedroom with limited access. Also, it's a tall mattress, so you'll want a lower bed if possible. Our bed is just 30cm high and the mattress still feels high off the ground. All things considered, though - this is the best mattress we've ever slept on.

Jenken

Verified by Dreams

5

Absolutely the most comfortable mattress EVER! Easily manoeuvred despite being very heavy because it has handle holds on each side AND unusually at BOTH ends, so even this 75 year old lady can deal with it alone! Seriously, we both love this mattress and have slept perfectly ever since it was installed. Cannot recommend it enough. Also it is deeper than any others we have purchased in the past and is therefore so easy to get in and out of.

Islandlife

Verified by Dreams

2

I purchased this mattress a year ago. Like other posters have said. Its much harder than the that in the showroom. Ive got a medium and it is seriously hard. Giving back and hip pain. I did try to swap under 30 days but they advised me to wait for the full 100 days. After a year Im now looking to purchase another mattress as this very expensive mistake isnt anywhere near the cloud mattress you have in the showroom.

AaronPlant

Verified by Dreams

5

By far the best hes Ive ever slept on! This mattress is simply amazing, like sleeping on a cloud. The workmanship is faultless and the pillow top brings a whole new level of comfort. Sleeps like a baby for the last 2 months! Never going back. These are available in different configurations to suit both sleepers individually and the results are amazing. If you are looking for the perfect mattress - look no further!

Bandit999

Verified by Dreams

5

We bought one from the shop floor, so had been broken in so to speak. Delivered on Monday and from the first night, instant bliss. Stay in bed longer - dont turn as much, if fact hardly at all. It is higher than the standard, so you do notice getting on and off. Super comfortable and so glad we popped into Dreams. Great service. Bought a couple of Tempur pillows to go with it and much, much better sleep.

Zilzy

Verified by Dreams

5

We have had this mattress for over 7 years now, having read the few negative reviews Im really shocked, we tried A LOT of mattresses before we got the Flaxby. It is a pricey option but we never regret that investment, every time we get back into bed after being away we feel so lucky to have THE comfiest bed to come home to, its like being hugged and sleeping on a cloud all at the same time!

Verified customer

Verified by Dreams

4

Absolutely wonderful so comfortable, from the first night I had NO LEG CRAMPS, I normally wake 3-4 times a night with leg cramps hobbling around the room till they go off. But since this new mattress NOT ONCE have I had them 2 months now ,so so happy with this mattress,I was unsure as so expensive at our time of life,but we dont regret it,money well spent,for a comfortable restful mattress.

Kazzamadazza

Verified by Dreams

5

I've had my mattress for 5 months now, and I can honestly say it's the best mattress I've ever slept in. It's the most comfortable mattress and worth every single penny. I went for the soft option and it really lives up to its description. I suffer with aches and pains and now I wake up with little or none. Highly recommended. The Crawley staff are incredible and so knowledgeable. Thank you

Claire5773

Verified by Dreams

2

A year on and its still way too hard. Wake up with dead legs and lower back pain. Started with the medium which we exchanged after 90 days for the soft one. Soft one is now a year old and still too hard. Tried mattress toppers that helped but didnt solve the aches. Nothing like the ones in showroom comfort wise. Only good point is my night sweats are much less.

Verified customer

Verified by Dreams

5

Previously had a Tempur, but decided to try something new. The comfort and support this mattress offer is amazing. I no longer wake up sore, and according to my samsung smart watch, my deep sleep duration and quality of sleep has significantly improved. I also got the ottoman base, which adds an awesome amount of extra storage. Overall, very happy customer here.

GKendal

Verified by Dreams

5

Dreamy mattress. Very costly but seems great so far! After a month I feel I have adjusted to this mattress and it seems to be very comfortable. I can only compare it to what I had before and this is way better. I no longer waken up with numb arms as I am a side and front sleeper. Its high, chunky, but we love it. Sleeping better than ever!

Jim_p

Verified by Dreams

2

Nice comfortabel mattress but after 2 years of use it has developed an extremely strong musty order that is impossible to remove. I believe this is caused by deterioration of the topper filling. This is despite following the recommended service instructions. Really Really disappointed, at this price you would expect a far superior product.

Lola63

Verified by Dreams

1

Do not buy! It is the worst mattress ever! Me and my husband wake up with so much back pain. I feel like i am laying on rocks. We have been rotating it as it is suggested, but that does not help. We bought the mattress in 2022 and I dont think i can sleep on it any longer. So much money for such a bad quality. It has to be discontinued!

Elwood P Dowd

Verified by Dreams

4

We chose the medium, it is comfortable for us. The mattress is heavy making rotation more awkward than our previous one, not something we had thought about. The pillow top makes it deep our fitted sheets only just manage to fit. It also moves the edge of the usable mattress in slightly so it's not quite as big as a normal mattress.

Sim 03

Verified by Dreams

3

We bought this bed a few months ago I still have not had really comfortable nights sleep because the buttons on the topper seem to have sort plastic going thru them which keep sticking into my hips all the time which are very uncomfortable I should have gone back to store but it closed down to weeks after we bought our bed.

Gregg and Row H

Verified by Dreams

5

Quick and straightforward service in shop. We were analysed for our needs and given a variety of options of mattress to try in store. It was clear which mattress was our favourite. Financing set up was simple and the delivery all went well a few weeks later. We love our mattress and we are finally having some decent sleep!

Dan & Katie

Verified by Dreams

5

Worth every penny. The mattress is so comfortable. We do feel its a little smaller than a king size normal mattress due to the pillow top section but it hasnt spoilt comfort. Our experience in store was pleasant too. Helpful advice and a body natch machine which suggested the best mattress for us! We are very pleased!

Richard from York

Verified by Dreams

5

Have used this new mattress for 3 weeks now, with none of the aches and pains I was enduring previously. As comfortable on my back or on either side, and the edges are reinforced so it doesn't sag much when getting in or out. It's a tall mattress for sure but fitted sheets for this are easy to find.

Mick and Anne

Verified by Dreams

5

An excellent product. Both myself and my wife are really pleased with the mattress. Overall pleased with the team at Dreams at High Wycombe for recommending the product and with the overall service at all times. Delivery was on time with a very professional and extremely helpful team. Thankyou

Verified customer

Verified by Dreams

1

The smell VOCs on the mattress was really strong. To the point that we couldn't sleep on it Dreams refused to address it after a visit by unhelpful representative. 9 months on of not using the mattress the smell has finally gone. If you find it smells on opening recommend you get a replacement

Daley58

Verified by Dreams

5

We paid a little bit more for a great nights sleep and WOW it was worth every penny. Weve followed the advice given and turned the bed around every week and this method gives a uniform easing on the mattress. This is far better than the memory foam mattresses we have had over recent years.

PaddyP

Verified by Dreams

4

As we have only just received our bedframe (from another company 30 days late) we have spent our first night on the flaxby. We had a delightful sleep and were very impressed with the new space we have acquired (weve gone from king to Superking). Really comfortable and great quality.

TIMMSM

Verified by Dreams

4

This a top quality Harrison Spinks deep mattress with a deep topper. Featured of Greg Wallis Inside the Factory. Extremely comfortable, supportive and moulds to your body shape. Expensive but top quality comfort. We bought 1 x king size and 1 x small double. Highly recommended.

J g robinson

Verified by Dreams

5

Never spent this sort of money on a matress before but now realise after buying it that it is money well spent as i now do not wake up with a back ache every morning and sleep so well ,it is very comfortable and just supports you while resting ,should have bought this years ago

MartinSC

Verified by Dreams

5

Extremely comfortable mattress. Very well made, and the pillow top is a wonderful addition that exudes luxury.. I've had the mattress a couple of months now and am having excellent sleeps... I have a medium firmness, which I find perfect. Overall, Very happy with my purchase

Andrew Essex

Verified by Dreams

5

The mattress is excellent, and exactly what we needed weve been sleeping so much better on this than the one that went before it. Time spent on the computerised bed and then trying out a number of identified possibilities ensured that we got the right match for our needs.

TF19

Verified by Dreams

5

Stunning mattress which seems to have solved hip and back pain. Expensive but well worth it. My side is soft and my husbands is medium which is perfect. Dreams in Bristol were great - offered good discount - free Saturday delivery. And threw in a topper. Cant fault them.

C Stephens, Shrewsbury

Verified by Dreams

5

This mattress is absolutely fabulous. Its just like sleeping in a top hotel. Super supportive but not at all feeling too firm and no weakness in the centre. Lovely quality stitching and fabric. Excellent, I would highly recommend for a perfect nights sleep, every night.

Andy40

Verified by Dreams

5

Awesome mattress! Get what you pay for. Natural fibres mean super breathable even in the heat wave its given me superior comfort and Im normally to hot. No clammy feet. Fitbit shows sleep quality improved. Pricy but over the years to come the cost is definitely worth it

Lullaby baby

Verified by Dreams

5

Soothingly comfortable, this mattress is soft and supportive, enabling a perfect nights sleep. It is a very deep mattress - extra deep fitted sheets will be required to fit over the mattress. The quality of materials and construction seems fantastic so far.

Jason F

Verified by Dreams

5

Super comfy, supportive, and feels properly luxurious. Feels solid below and the top is like a built in mattress topper. Came in a half and half zip function to enable us to get it up the stairs - works well. Delivery staff were super efficient and friendly

HG..

Verified by Dreams

5

amazing! extra large depth, but no problem finding bed sheets that fit, this was one concern i had, the topper is amazing, so comfy, had for less than a month now but no regrets, we love it, would recommend. Working on top of ottoman lift bed no problem

RickyC

Verified by Dreams

5

At last a comfortable night's sleep. Warm, soft and cosy. Michael provided a professional sales cycle, provided relevant information, but gave us space to consider our choices. Mattress is substantial, the team were great in getting it up the stairs.

Jord don

Verified by Dreams

5

Very comfy! Definitely worth paying thay bit more for the comfort. Staff were great and used the in store machine to establish the best fit mattress for me. I normally.go for.cheaper mattresses but find myself changing or them getting ruined often.

Bev Gilston-Hope

Verified by Dreams

5

After buying 4 different mattresses of various prices and manufacturers we were still waking up with back, hip and shoulder pain. We thought we would never get the right one we have been sleeping on it for 3 weeks and not woke up in pain once.

Carly1

Verified by Dreams

5

Only had for under a month so may be too early to tell but so far it is very comfortable, we like a firm mattress (as my partner has a bad back) but even though this is medium it seems extremely comfortable but firm enough :) great so far!

Judithi

Verified by Dreams

3

Well made, substantial mattress. As for the comfort it offers, not as yet entirely sure. We've upgraded substantially price wise from our previous bed. Certainly this new mattress is better but can't say it's 'twice the money' better.

Delahunty

Verified by Dreams

5

This mattress is top quality. I know its good because I've had it a month now and not one complaint about any aches or pains, that says it all. So comfortable and holds you in all the right places. I've been sleeping like a baby.

Djonz

Verified by Dreams

4

Lovely bed, it felt firmer when we first had it but its soften and feels much better. We ordered a medium and thats quite firm. Its a very high bed. I suffer lower back issues and the pain I had waking up has completely gone.

Emma La

Verified by Dreams

3

It takes a long time to settle, I ordered a soft and still find it uncomfortable also Im amazed they can call it a king size its 2 inches smaller all the way round compared to my last mattress, Im really regretting buying it

Peter Marlow

Verified by Dreams

5

This is a great mattress - sooooo comfortable. Now able to get a full nights sleep. Using the in store SleepMaster system to choose the right soft/hardness level means we are unlikely to use the 100 night replacement offer.

Out on the floor

Verified by Dreams

5

Would recommend Flaxby mattress. Wounderful,sends you off to dream land, no aches or pains when you wake up in the morning. Fresh and ready for a good days living. Thank you Dreams, must be the best mattress in the world.

Georgina Jay

Verified by Dreams

5

I have had the best night sleeps Ive had in my life since I bought this mattress. Also have back problems and that is slowly easing. Only down side is it makes it harder to get up on a morning I could lie there all day !

Urdon Mustow.

Verified by Dreams

5

Incredible Mattress, the best nights sleep we have had in years and great customer service from the Dreams staff all round. From showroom to bedroom buying from dreams was one of the simplest and best purchases I've made.

Sleep_tight

Verified by Dreams

5

The best mattress I have ever had! This mattress has been so comfortable and supportive so far. I wife has greatly appreciated it as well as she normally suffers from a bad back. I cant recommend this mattress enough.

Rave Dogers

Verified by Dreams

5

Since receiving the mattress, I have had the best night's sleep that I can remember. I used to wake 2 or 3 times during the night as I was not comfortable, but not had that problem since I changed to this mattress.

Steman

Verified by Dreams

5

We have had Tempur, Sealy but this is by far the comfiest mattress we have had. Expensive but worth it, best nights sleep had in ages. Well made, strong,supportive and British handmade, what more can you ask for

Frankiehs

Verified by Dreams

5

Whilst this mattress is expensive, I see it as an investment and it is gorgeous. So luxurious and comfortable. I spend a lot of time in bed due to health issues and wow this is leagues above my last mattress.

Jane109

Verified by Dreams

5

From the minute I tried this mattress, I knew it was the one. I have slept like a baby since it was delivered. I have back issues, which makes bed buying tiresome. Not this time. A very comfortable mattress.

Faye Cox

Verified by Dreams

5

Lovely mattress, good quality and well made from natural materials. Its great to have a pocket sprung mattress agai , no more artificial memory foam mattresses for us. At last, a good, cool night's sleep.

GRHfd.

Verified by Dreams

5

Went for medium support mattress, easily the most comfortable mattress we have had. No bouncing around when partner moves etc. Natural fibre so doesn't make you sweat. Excellent British made quality.

Verified customer

Verified by Dreams

5

This is the most comfortable mattress Ive ever owned let alone slept on! The only problem is that I find I cant get out of it in the mornings as its so lovely and cosy!!! I couldnt be happier.

Michelle and Darren

Verified by Dreams

1

In the shop we enjoyed a lovely soft mattress. Whilst we ordered soft and the label says soft, it is not. We're a bit gutted really as we were so looking forward to it. We are considering returning.

Verified customer

Verified by Dreams

5

Good service from start to finish. Sales gave all the time and attention that we needed and the two delivery guys were pleasant and respectful of our home by wearing shoe protectors whilst indoors.

Luke Morgan

Verified by Dreams

5

Unbelievably amazing mattress, i can honestly say i have never had such a good nights sleep. Not sure how they do its firm but feels like it's hugging you! Cannot recommend highly enough.

Snapt

Verified by Dreams

5

Been sleeping comfortably for over a nont now, even if i wake in the middle of the night, i am just lying there in on a cloud. Recomend this unit for the zzzzzzz value totally awesomeness.

Ms Darcy

Verified by Dreams

5

A bit more than I was looking to spend, but now Ive had my new mattress for a month I dont regret a penny. So comfortable. Perfect for me . Id highly recommend investing in this.

Peter Abraham

Verified by Dreams

5

A wonderful mattress that has given the best sleep ever. Beautifully made and very elegant looking. Clear instructions on how to use and care for it. Very happy with this purchase.

John Chester

Verified by Dreams

1

arrived marked and lumpy - not possible to sleep on. Dreams were exceptionally poor at addressing the issue and will still not respond to my complaint after 2 weeks - avoid Dreams

Verified customer

Verified by Dreams

5

We bought a split mattress in the sale soft on one side medium on the other. Delivery was on time and very easy. The men took the mattress upstairs and put it on the bed for me.

Johnson D

Verified by Dreams

5

We have found it to be equally supportive and comfortable to get a good night sleep. We both have back issues and this mattress is proving to be good choice. Worth the money.

Laraine Tesh

Verified by Dreams

4

Matresss very comfortable, we have a wooden base and find that the mattress is very deep and have to watch how we get in and out of the mattress , its very high off the floor.

Alwynne

Verified by Dreams

5

It really is the most comfortable mattress I've ever had.I loved it in the shop and it didn't disappoint when it was delivered. Im sleeping so much better since I had it.

Saus

Verified by Dreams

4

I received excellent customer service from the Tunbridge Wells Dream team, nothing was too much trouble. Very prompt communication and our bed is incredibly comfortable.

Heather64

Verified by Dreams

5

We are so happy to have found this amazing mattress. It is really comfortable, doesnt make you feel hot. All you will find is a blissful nights sleep waiting for you.

Questions and answers about the Flaxby Masters Guild 14950 Pocket Sprung Mattress

Prospective customers had the following questions about the product

Common question

What is the comfort grade of this mattress?

Answer: The mattress is available in both a soft and medium comfort grade. The soft version is more suitable for side sleepers and those with a lower BMI, whilst the medium grade can provide a more balanced feel for mixed sleep positions.

Common question

What type of springs are used in this mattress?

Answer: The mattress features Cortec springs which are glue-free and 100% recyclable. These springs are micro and zoned to offer support targeted around the shoulders, lower back and hips, with softer cushioning for the rest of the body.

Common question

Are there any guarantees or trials offered with this mattress?

Answer: Indeed, you can rest assured knowing there is a 100-Night Comfort Guarantee. If it's not right for you, you can exchange it. Additionally, it comes with a 5-year guarantee for your complete peace of mind. Thanks, Aaqib.

Common question

Does this mattress require any specific care or maintenance?

Answer: The mattress is single-sided and should be rotated regularly to ensure it maintains its shape and comfort. There's no requirement to flip the mattress, just rotate from head-to-foot to prevent any lumps or uneven wear.

Common question

What are the fillings in this mattress made of?

Answer: The mattress is filled with a luxurious blend of natural materials including British wool, hemp, flax, cotton and mohair. These are combined into multiple layers to achieve the desired level of comfort and support.

davebw

I note in the reviews that after 2/3/4 years the bed can slump. or get lumpy. Is this slump or lumpiness covered by the guarantee and if it is what would the solution be please?

Answer: With any mattress within time natural settlement will occur which can be mistaken for an issue with the product, but this is normal behaviour as the mattress settles to your body.However if this is excessive and exceeds manufacture tolerances then this would be covered under the guarantee.Many thanks

Alcodoll

Whats the difference between the zipped and non-zipped versions? Does that mean the topper zips off? Thanks.

Answer: The difference is the mattress separates in to two sections length ways (north to south). The mattress is delivered as two sections to help with ease of manoeuvring into the property, the mattress can then be zipped together to make a complete mattress.Many thanks

Hampshire life mum

Could you tell me if this mattress would be suitable with the sleep system bed, the one that elevates at the head and bottom

Answer: This mattress is compatible with the own Sleepmotion adjustable bases, however we cannot confirm if they are compatible with other retailer adjustable bases.Many thanks

Yarrow84

I know the mattress need regular turning at the beginning but what is recommended afterwards? Its quite a heavy mattress & Ill be turning it on my own mostly. Whats the minimum rotation recommended after the initial 6 months etc? Regards

Answer: Thank you for reaching out with your question. We recommend this occurs every month after the first three months. Many thanks, Dreams.

Kmmob

Have purchased a Flaxby pillow top mattress soft/medium firmness how do I know which side is soft which side is medium ??

Answer: The mattress will have a label on the end of each side confirming which side if soft and which side is medium.Thanks

Bed searcher

What is the GSM of this mattress?

Answer: Unfortunately we are not able to share this detail. Apologies for any inconvenience.Many thanks, Dreams

Baggies11

What is the best way of covering the join between my two single flaxby pillow top mattresses

Answer: We recommend purchasing a mattress topper to go across both mattresses.Many thanks,

Alessandro B

Is the 30cm "height" of the mattress included in the description inclusive of the pillow top?

Answer: The 30cm height does include the pillow top.Many thanks

What makes the Flaxby Masters Guild 14950 Pocket Sprung Mattress great?

We've expanded on the specifications of the product to better help you understand its benefits.

Rest easy with a 5-year guarantee

A 5 year guarantee goes beyond the industry average and is a fairly good indicator of a well-performing product. After all, a poor product with a long guarantee would create a negative cash position for manufacturers. A 5 year guarantee is great when you consider the average mattress is replaced after 7 years meaning you get protection for most of the products lifespan.

Available in a soft or medium comfort grade

Choosing between a soft or medium comfort grade allows personalisation of the sleeping experience to match individual preferences, providing suitable options for those who prefer a plush feel or a balanced support. By offering these distinct comfort levels, it addresses varying sleeping needs and aligns with personal sleeping habits for improved rest quality.

Featuring glue-free, 100% recyclable Cortec™ springs

Innovation at its best, these glue-free, 100% recyclable Cortec™ springs depict high sustainability, ensuring that the environment is not compromised while you enjoy your restful sleep. Moreover, these springs offer enhanced support and better durability, a revolutionary stride in the mattress industry that can remarkably improve your sleep quality.

Sumptuous pillow top adds extra depth

This pillow top feature typically denotes an added layer of softness and comfort to the mattress, which can reduce pressure on key points of the body during rest. However, it's worth noting that this can sometimes lead to a slightly warmer sleeping experience, which might not be ideal for those who prefer a cooler night's sleep.

Single-sided: Rotate regularly

With a single-sided design, frequent rotations become necessary, ensuring even wear and extended durability. However, keep in mind that this setup may require a bit more effort from you as it does not offer the versatility of double-sided mattresses which can be flipped as well, potentially prolonging their lifespan.

Traditionally tufted to extend the life of your mattress

Traditionally tufting ensures all the mattress interior fillings remain in their respective places, enhancing the mattress's overall durability. Consequently, you'll enjoy constant comfort and support, prolonging the lifespan of your mattress - a real advantage for those looking for lasting quality.

Three rows of side stitching for enhanced durability

Boasting three rows of side stitching, this feature enables a robust mattress structure which extends the sleepable surface, preventing 'roll-off'. Furthermore, enhanced durability ensures an extended lifespan of the mattress, providing exceptional value over time.

British wool, hemp, flax, cotton and mohair fillings

The combination of British wool, hemp, flax, cotton, and mohair fillings ensures a natural, breathable, and durable sleeping surface. These materials often cater to those seeking eco-friendly options due to their sustainable and hypoallergenic properties.

Layers of micro springs adapt to your body’s contours

Harnessing the dynamic functionality of micro-spring layers, this mattress provides personalised body contouring. The feature ensures enhanced comfort by evenly distributing body weight and relieving pressure points, thereby promoting restful sleep.

Not right for you? Exchange with our 100-Night Comfort Guarantee

Opting for this particular selection offers you a safeguarded choice with its 100-Night Comfort Guarantee. Should you find the comfort level unsuitable, you have the option to exchange it, ensuring peace of mind and stress-free purchase.

Handmade in the UK by Harrison Spinks

Buy a bed made by the top mattress manufacturer in the UK. These mattresses are handmade in Yorkshire, using hand-tufted, hand-sewn natural fillings, which will provide you with the comfort and support you deserve.