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Dream Team Whitby 800 Pocket Sprung Mattress

Dream Team Whitby 800 Pocket Sprung Mattress

See 3 photos from the store
FirmnessMedium
ConstructionPocket sprung

In shortOne layer of pocket springs between two turnable polyester faces; a decent nightly bed for tight budgets bought on sale, while front sleepers should skip it. Read the review


Reveal Offer Price and Go To Site
100-night comfort guarantee at DreamsConditions
Remedy
An exchange, not a refund
When
Between 30 and 100 nights
Condition
Use a mattress protector from day one

Checked on Dreams' site, 10 October 2026. Full terms at Dreams

Testing team takeaways

To test the Dream Team Whitby 800 Pocket Sprung Mattress we have people from our testing team take a closer look at the mattress and form their own opinions. Here is what they found.

The Dream Team Burford card, naming the Woodstock frame tooDreams · 31 Oct 2026
The mattress on the light oak Woodstock frameDreams · 31 Oct 2026
The tufted cover and Team GB runner, with the slatted headboardDreams · 31 Oct 2026

Lying on my side at 61 kg, I had enough support and enough comfort, a good result for what it cost then. I tried it in a Dreams store under its old name, the Burford 800, and the Whitby 800 that Dreams sells now is built the same way.

On my back it was much the same story. Face down was the position it did least for.

Inside, basic polyester fillings sit over a genuine pocket spring unit, and you don't often find one of those at the price the Burford sold for. Both faces are tufted and identical, so you can turn it, which helps it last. It's also the lightest bed in its range, so flipping it is no struggle.

I wouldn't call it a great mattress, though at the money I couldn't ask much more of it. For a first flat, a student room or a rental, or for anyone on the tightest budget who needs a bed every night, this is where I'd start.


Tester Attributes: Side sleeper61 kgUses noise machine
Becky’s scoresFull scores
  • Back sleeping3.5/5
  • Side sleeping3.5/5
  • Front sleeping3/5

Photographed on the shop floor by our team. How we test

What our reviewers found

Pros

  • You get a full layer of individually pocketed springs, every one of them full height.
  • Both faces are built alike, so you can turn it over as well as round to spread the wear.
  • There's no foam in it, so it stays springy and doesn't hold heat the way memory foam does.
  • The single and double are light for their size, so turning them is a job one person can manage.

Cons

  • The new name came with a higher price for exactly the build the old name had.
  • Polyester is the only filling, so there's little cushioning between you and the springs.
  • Owners who disagree with the Medium grade mostly find it firmer.
  • Lying on my front was the least comfortable of the three positions I tried.

If you're after a plain pocket-sprung bed from Dreams that you can turn over and sleep on every night, without paying for wool or memory foam, the Dream Team Whitby 800 is built for exactly that. It's the plainest of the 800 family in Dream Team, Dreams' own range. Its two near neighbours share its springs: the Brookfield 800 adds British wool to both faces, and the Tadley 800 gets a memory foam top and loses the turn. The Whitby keeps to polyester under a soft damask cover, top and bottom. You lie on it, not in it, with the springs close under you.

Back when Dreams called it the Burford 800, I lay on this bed in one of its stores in October, and the build Dreams now publishes for the Whitby matches it: the same springs size for size, the same five layers, the same 22cm. I'm 61 kg, and on my side it was supportive and comfortable enough, good going for the money. Lying on my back was much the same, and lying on my front pleased me least. It isn't a great mattress, but it did the best it could at its price. The catch is that Dreams has put the price up with the name.

Students, renters and anyone furnishing a first flat on very little are who I'd buy it for, as long as they want a bed for every night and they catch it in a sale. It suits back and side sleepers of middling weight who like a springy, on-top feel. Front sleepers should look elsewhere, and so should anyone who loves the way memory foam moulds round them, because the Whitby has no foam of any kind.

Polyester, damask and pocket springs make up the whole Whitby

Take the Whitby apart in your head and you find three materials. A soft-touch damask cover, a layer of polyester, the pocket springs, then the polyester and the damask again in reverse, with tufts pulled right through to pin the filling down. No foam, no wool, no cotton. Lie on your back and the springs take your weight almost at once, the polyester smoothing over the coils more than cushioning you. Roll onto your side and you stay on the surface rather than sinking in, which held me well enough at 61 kg and leaves nothing for anyone who wants to sink into a bed.

Basic fillings over a proper spring unit is a trade I'll take on a budget bed every time. I rate Dream Team beds when there are pockets inside, and here there are. With no foam in it, nothing holds your heat the way a memory foam top does, and the coils leave room for air to move.

Dreams calls it handmade in the UK, and the tufts are the bit of craft you can see for yourself, holding the polyester in place on both faces. I'd still judge it on those three materials. Plenty of people who bought it under the old name got it for a child or a teenager, and pocket springs are what I'd want a child sleeping on every night. One parent found that "the button holes are quite deep & so little feet/heels fall into them".

Both faces are built alike, so it turns over as well as round, which spreads the wear. On a bed this plain, that turn is the best thing going for it. Dreams asks you to flip it and swing it end to end each week while it's new, then once a month when three months are up. The single is 18kg and the double 26kg, light enough that one owner wrote, "It is quite light so makes turning and flipping easy." The super king is 40kg, so that one is a two-person flip.

Are 800 pocket springs enough for a nightly bed?

For a budget bed, yes, once you know that 800 is the king's figure rounded down. The king carries 806 springs and the super king 930, while the double has 667 and the single 435, so check the count for your size before you compare it with another mattress.

A double with 1,000 pocket springs is already on the light side to me, and this one has 667. Every one of them is a full-height pocket spring in a single layer, though, and none of them is a mini spring. Each spring moves on its own, so a partner rolling over shifts their half more than yours. That's why I'd always take pockets over a wired open coil at the bottom end of the shop.

Lighter bodies sit on top of it, heavier ones get the firm side of Medium

Dreams grades it Medium, the third of its seven steps, counting up from Soft, and when its owners disagree with that, they mostly say it's harder. "Really it is not soft medium, its hard," one wrote. Another praised it as "great value for money" and still ruled it out for themselves, because it's "graded as medium, but feels like a firm to very firm." A smaller group found it too soft, which is what you get when one grade is sold to every shape of sleeper.

Read it by weight first, then position. A light couple liked that it was "firm enough not to allow our light body weight to sink into the mattress", and that tells you how it treats a small frame: you stay on the surface. That suits a light back sleeper well, and it held me well enough on my side at 61 kg, but a light side sleeper who wants to sink in won't get that here. Put a heavier back sleeper on it and the same springs give the firm-leaning Medium that most of them want.

The price was the reason to buy it, and Dreams has raised it

Money comes up again and again in what those owners wrote. "Not luxury quality, but for the money I really can't complain," said one. Another summed up the case in a review title, "Good value if discounted", and someone else called it "cheap and cheerful", meaning it kindly. What they were buying was pocket springs and two usable sides for very little.

That's the bed I lay on, and it's the bed Dreams now sells as the Whitby, at a higher ticket than it carried under its old name. Nothing in the build has gone up to match. So my verdict from the shop floor stands, with one condition attached. It's decent and basic, supportive enough, with real pocket springs and two faces to share the wear, and I'd buy it in a Dreams sale and walk past it at full price.

Dream Team prices move about through the year, so keep an eye on this one and pounce when it drops. If you need a bed now and it's at full price, go to the Fowey 1000 below, the step up.

What to buy instead

Look at the Dream Team Tadley 800 first. It's the budget Dream Team I'd buy myself: the same springs with real memory foam on top, and kind to a side sleeper. When I lay on it the foam held some warmth after a while, and it doesn't turn, so you trade the flip for a softer top. Like the Whitby, it's one to buy at a sale price and not at the ticket.

If two sides matter most, the Dream Team Brookfield 800 keeps the Whitby's springs and its turn and puts British wool on both faces, which I'd much rather lie on than polyester. Firm sleepers who still want to turn their bed should look at the Dream Team Maidstone 1000, double-sided with no foam and 858 springs in a double, and again a sale buy. The step up is the Dream Team Fowey 1000, with more springs under a memory foam box top. It was a comfortable all-rounder when I tried it, though it's one-sided and its foam warmed up after a while.

How we reviewed the Dream Team Whitby 800 Pocket Sprung Mattress

Tested in store · Dreams10+ years in the mattress industry339 owner reviewsPrice checked 14 Nov14 buyer questions read15-point spec check

Drawing on over 10 years in the mattress industry, our team assessed the construction, materials and firmness of the Dream Team Whitby 800 Pocket Sprung Mattress, and our tester tried it in store at Dreams in October 2026, scoring it on 3 measures. 339 reviews sit behind its owner rating. How we review

How does it feel?

Personalised feel depends on bodyweight. Adjust your weight below to get an indication of how the Dream Team Whitby 800 Pocket Sprung Mattress may feel.

SnoozeScore

Still not sure if the Dream Team Whitby 800 Pocket Sprung Mattress is suitable for you?

Answer 6 quick questions to see how well this mattress fits you, and which mattresses fit you better.

Price history

From £399 (Single) at Dreams

Choose your size
£599No change Read 14 Nov 2026 · excludes delivery
Shop King at Dreams

King price, tracked since 13 Nov

We have read the King at Dreams 2 times since 13 Nov 2026, and it has been £599 each time.

SizeLatest readingReadLowest readingOnTracking since
Single£39914 Nov 2026£39913 Nov 202613 Nov 2026
Double£49914 Nov 2026£49913 Nov 202613 Nov 2026
King£59914 Nov 2026£59913 Nov 202613 Nov 2026
Super King£69914 Nov 2026£69913 Nov 202613 Nov 2026

Prices exclude delivery. How we record prices: our mattress price report.

How it scores
of the Dream Team Whitby 800 Pocket Sprung Mattress
Scored by Becky Reeve after testing it in store at Dreams, October 2026, then checked against owner reviews. Where the testing didn't cover a measure, it is scored from the build and owner reviews.
Scored by Becky Reeve after testing it in store at Dreams, October 2026, then checked against owner reviews. Where the testing didn't cover a measure, it is scored from the build and owner reviews.

Suitability

  • Back Sleepers 3.5/5
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Side Sleepers 3.5/5
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Owners rate this higher: 4.7 out of 5 in owner reviews
  • Stomach Sleepers 3/5
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.

Performance

  • Breathability 4/5
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Turning on mattress 5/5
  • Certain materials like memory foam can make it difficult to move about on the mattress while you toss and turn. Same too for pillow tops which can create a cloud like sensation which can make manoeuvrability challenging.
  • Stability 4/5
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.

Odour

  • Initial Odour 4.5/5
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour 5/5
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating 4.5/5
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.
*Assumes average weight. Suitability is dependent on body type, so check your SnoozeScore above for a more tailored guide.
Radar analysis
of the Dream Team Whitby 800 Pocket Sprung Mattress
Brand: The Dream Team
Retailer: Dreams
Delivery Time: Average
Delivery Charge: Excellent
Customer Sentiment: Good
Guarantee: Average
Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

Reviews

Pick a star rating to see only those reviews.

4.8owner rating out of 5339 reviews
Verified customer
Verified by Dreams
5
My daughter is so happy with her new mattress. She says she's has the best nights sleep and the quality of the mattress is too notch and for the price ya pay honestly it's an absolute bargain it really is. I've bought a few times from Dreams and never ever had an issue with there beds and mattress's. The thing about Dreams aswell is you know your your getting pure quality and they say replace your mattress every 8 yrs but I xan honestly say you get longer out of the mattress and have no doubt this one will be the same. Don't go out and buy cheap mattress's as you don't get long out of them and you end up in the long run out of pocket so for me personally go to your nearest store or even looking online as you won't be disappointed.
mum of boys
Verified by Dreams
5
It's only been a few weeks but my teenage son seems to be very happy with this mattress. He is sleeping well and has no complaints. The sales lady in the store was very helpful but not smothering. She gave us good, relevant advice and then allowed us to think and come back once we had decided. The mattress was delivered within a couple of weeks. In fact, we could have had it sooner but I needed to rearrange the order date - which was easy to to do. The delivery was on time and the two delivery men were friendly and helpful. They called about 30minutes beforehand to give an ETA. The price was reasonable so I am happy.
Bex1982
Verified by Dreams
5
Very comfortable supportive mattress, it doesn't make me or my husband hot during the night which is great, our last mattress we found made us too warm so we needed a natural mattress this time. I love the fact it's tufted you can tell its really well made and built to last. Don't be put off by the tufting my husband was concerned but with a mattress protector and a sheet you can't feel anything but comfort and support. We definitely made the right choice. The handles on the side are a great help aswell. You have done well Dreams thank you will definitely recommend to friends and family
Chiasarose
Verified by Dreams
5
I recently bought a single bed from Dreams with the headboard and mattress for my 7-year-old, and it's been one of the best purchases I've made. The mattress is lovely - nice and firm but still really comfortable. As soon as my son lays down, he's so relaxed that he falls asleep almost instantly. In the first few days, when I put him to bed, I even found myself nodding off in his bed because it was so comfortable! It's made bedtime so much easier and I'm really happy with the quality. Definitely worth it
Mr. Burke
Verified by Dreams
5
I wanted a orthopedic lightweight mattress. I had a choice between a firm and a medium mattress and I was under no pressure from the sales assistant to decide which one I required. I bought the medium mattress which suited my wife and I in two ways. The first :- It was firm enough not to allow our light body weight to sink into the mattress. The second :- It was light enough for my wife and I to turn it over or to turn it round without having to struggle to do either.
Jilsk
Verified by Dreams
5
After buying a single Bamford mattress from Dreams I went straight back to the shop when I needed another single mattress and again, my sleep has improved and my back is better. I got the best customer service and was completely satisfied. So when I then needed a double mattress, I looked forward to going again with no hesitation. I was greeted with the same warm service and a thorough discussion about what I needed. It was all very easy. Love Dreams.
Lyn2025
Verified by Dreams
3
Bought for my daughter, it is light and easy to manoeuvre, arrived today, it is classed as a medium but unfortunately it feels very firm, my daughter is not so keen but is going to try see how she goes, she has put a fluffy blanket underneath to try make it feel softer, I had a lay on it to test and it felt very much like a brick, feel quite disappointed in myself as I was looking for one that does not lose shape and is bulky but hoping it was medium
Linda Zilinski
Verified by Dreams
5
I had an amazing experience at Dreams recently. I was feeling nervous as I went into the showroom as I'd had a recent disaster with another bed company. I explained I didn't want anything othopedic, too firm or anything invented by NASA. Just a normal comfortable mattress. I got that in my new Burford!!! I have been sleeping like a Princess over the past few weeks since my mattress arrived. All I need now is my Dreams handsome Prince!!!
Em94LouB
Verified by Dreams
5
Really happy with this mattress. It was comfortable from the first night and gives great support without feeling too firm. I've been sleeping much better and waking up feeling more rested. It fits my king-size bed perfectly, and the quality is better than I expected for the price. Delivery was brillaint too. I'd definitely recommend it if you're looking for a comfortable, good-quality mattress
Stevie Bird
Verified by Dreams
5
When entering the Swindon store we were greeted by Kieran who took us through our options with getting an ottoman bed and mattress for our spare room. We got it ordered and it was delivered a week later. It was really easy to put together due to the instructions and we've now had 2 sets of friends stay who say the mattress is comfy and they got a good night's sleep. Very happy indeed.
Veejavee
Verified by Dreams
5
The staff couldn't have been more helpful, especially as I wasn't really looking to buy a bed, but because they were so nice and friendly I decided that the bed I was looking for was in this store. After going through the process of finding out what mattress suited me, which I must say was fun, we went ahead and chose my bed and mattress. I now sleep like a baby, it's so comfortable
Tracey 51
Verified by Dreams
5
This mattress is a delight to sleep on. When I first had it I wasn't quite sure but after 3 nights I couldn't wait to go to bed as I've had the best sleep in a long time.. suffering with lower back problems and painful hips this mattress has helped with that so much which has surprised me if I'm honest. So would I recommend this mattress I would say a definite Yes..
PaAng
Verified by Dreams
2
Great service and delivery. But unfortunately it's too firm for me. I have got back problems and due to pressure,I need a softer,more forgiving mattress. I've had to put my old mattress topper back on the bed and it's still too uncomfortable. I've only had it a week,so I am willing to give it a month or so,but I do think I'll be swapping it for something softer.
Richard Newcombe
Verified by Dreams
5
I suffered an uncomfortable old mattress for many years believing that a new mattress for myself was an extravagance. How wrong I was. The Burford 800 Dreams mattress has transformed my nights with style and comfort. Don't suffer as I did. The Dream team helpfulness and professionalism from ordering to delivery was superb I cannot recommend them highly enough.
Kvw1
Verified by Dreams
5
The Burford is proving to be both Comfty and supportive. The Mattress has a beautiful soft cover and handles for ease in Rotating. It being Double sided is a extra bonus to me as this ensures longevity. The Mattress seems On the firmer side of the Medium range but this again is a bonus for me. I am now enjoying A great night sleep and would highly recommend.
Dt123
Verified by Dreams
4
The mattress overall is very comfy. It is quite firm (which is my preference) but doesn't feel as "medium" as my previous mattress but this could be due to it being new. My preference is usually memory foam however this is still a comfortable spring mattress. My previous mattress was more deep, however this hasn't made a difference to the overall comfort.
What more can I say!!
Verified by Dreams
5
This has been the best mattress we have ever bought, normally its takes us time to adjust to a new mattress but not "Burford". It was inexpensive comfortable and supportive, we have night after night perfect sleep which we had forgotten what it was like the best decision we ever made in purchasing a mattress and cannot recommend it highly enough!!
Cat Ross
Verified by Dreams
5
I initially ordered a much more expensive mattress from a different company and found it to be too hard and unsuitable for me, however after being assessed in the Dreams showroom I discovered I needed a soft to medium mattress and the Burford 800 one ticked all the boxes. I am really pleased with it and for the price its a real bargain.
Anders C
Verified by Dreams
5
This was our second mattress as we had to to return the first as it was so hard! Spoke to a very friendly guy who promised this would be far more comfortable. And it is. Was there more comfortable in the store? Well yes but you had to pay 4 times the amount and we were on a budget so we got this online as it was best for that price!
Verified customer
Verified by Dreams
5
This mattress was for my daughter. The sales person in the shop was so helpful, he managed to get the delivery date earlier than anticipated. The sales people were very understanding (she has tourettes) and were on time and efficient. This is our second purchase from the Blackburn store i would recommend the service and the product
HT65
Verified by Dreams
3
Rather short in length. Advertised as 190cms long, however, the one delivered is at least 2 inches shorter so doesn't sit well on the double bed frame. In the week since I bought it, it's been reduced by £100, so all-in-all, I'm not terribly happy. It's just for the spare bed and I've come to terms with being ripped off
Kazchick
Verified by Dreams
5
I wanted a mattress that was both soft but didn't bounce you around when your partner is moving about on the other side. This works a treat, almost like sleeping on a nice pillow, very comfy but supportive at the same time and got a good deal on the price. And to be honest, it's a better mattress than I thought.
Jo912.
Verified by Dreams
5
Excellent mattress for a bargain price. When I have slept on the spare bed the snooze has been brilliant. Shaun in the Waterlooville branch was also super helpful and made the whole purchase easy and supportive. Thank you Dreams for great service and a fab product. Happy customer! Repeat custom guaranteed!
JES Wirral
Verified by Dreams
5
Excellent service provided regarding my bed and mattress purchase needs, showing me many product options in the store and on line in store, giving me detailed information and support, staff are very knowledgeable thank you so much for helping me make a decision that has worked out really well for my home
Smurfs
Verified by Dreams
5
Since getting this mattress I've had the best sleep I've had in years. From looking in the showroom to it being delivered the service had been really good The salesman was really knowledgable and helpful and the lads who delivered were punctual, polite and helpful. All in all a really good experience.
Hmamy
Verified by Dreams
3
I only viewed and bought this mattress online so when it came and it wasn't what I expected it was my own fault. This mattress doesn't have the memory foam top making it not as comfy as one with it. The only downside has been I ordered this as a medium but I feel this mattress is more hard.
Firm but fair
Verified by Dreams
5
The mattress was firm (in a good way) but incredibly comfortable at the same time. For the first time in what seems like forever I found that I wasn't tossing, turning and moving around all night long. Incredible quality and great value to match. A life investment well worth the money.
Liverpool Couple
Verified by Dreams
5
I selected this mattress after viewing and testing at the Store. When it was delivered and set up at home it has been put in use straight away. Very comfortable and exactly as described, a great choice and very happy as a good nights sleep sets you up for the day ahead. Thanks
S.Davis (Oxford)
Verified by Dreams
5
Always bought from Dreams, excellent comfort and good prompt service. The two guys actually put it on the bed for me 'bless them' as we both suffer with our backs! Nothing was to much trouble. Will definitely recommend you to my friends. Keep up the good work and thank you all.
D.Crowder
Verified by Dreams
5
I bought my previous mattress from Dreams and absolutely loved it but wore it out but the new mattress I got is just as good, I can always recommend Dreams as the personal attention you receive is brilliant to get the mattress what suits you. P.S.you get a nice cup of tea.
Verified customer
Verified by Dreams
4
I feel much more comfortable with this mattress than with my old one my back and knees do not ache as much.This mattress was well worth the price i should have purchased this a long time ago i am glad i had a look in dreams shop when i was shopping i have never looked back.
KJC77
Verified by Dreams
4
The mattress was for my 9yr old daughter who says it is really comfortable compared to her old one which was from John Lewis. The button holes are quite deep & so little feet/heels fall into them but this is resolved with mattress topper. On the whole a good mattress
In my dreams
Verified by Dreams
5
Very comfortable one of the best Mattress es I've ever had . Have recommended to several people now.Its the perfect mattress for us very comfortable. Sweet dreams very happy with the service & product we experienced, will definitely buy again from this company
Dave Kenneth
Verified by Dreams
5
This is the second one I have bought in past 6 months .got one for my bed & liked it so much i changed the mattress in my son's room as well . Very strong, doesn't drop when you sit on it .firm enough to keep shape soft enough to give you a great nights sleep
Paul Daniel
Verified by Dreams
5
The mattress was delivered right on time and the guys were friendly. They checked where it was going before bringing it in the house and had shoe covers on at all times when in the house. The mattress is well made and exactly as expected after buying it online.
Joanna PP
Verified by Dreams
5
Super comfortable mattress. I have bought it as it was time to replace my existing mattress. Visited one of your shops and tried several different ones. My sleep quality improved significantly since delivery. Just the right firmness and great value for money.
NEV 12
Verified by Dreams
4
The product is good but I am still awaiting a response from Dartford branch as regarding compensation for the to drawers that fell apart once unpacked we stuck together with wood glue and I was told someone would get back to me I not had any response yet.
Margaret Lafferty
Verified by Dreams
5
My partner and myself are very pleased with our bed purchase from Dreams. In store service was excellent as was delivery. We are delighted we made right choice of mattress, helped by the assistant who served us. We are now enjoying a good night's sleep.
imposible
Verified by Dreams
1
Still waiting for customer service to come back to me to change the bed. It is really hard, and I wake up aching all over. But customer service imposible to get hold off, so the matress guarentee seems usless. Really it is not soft medium, its hard
Miss Jac
Verified by Dreams
5
I bough this product have a very good experience, staff explain very detail, delivery progress is smooth and on schedule, most importantly the product is really great in such an affordable price when compare to other companies with similar products.
ChrisJF
Verified by Dreams
5
This was an excellent value mattress. I have found it to be extremely comfortable to sleep on, not too firm or soft. Right in the middle. Turning and rotating isn't difficult as the handles give good grip. I'm glad I purchased when I did.
YrKidding
Verified by Dreams
1
Ordered a bed and mattress. The bed arrived without the mattress and no explanation. Waited for 3 hours on the phone to get through to customer services who told us to call back the next day. Customer services is abysmal. Avoid.
Pauline gee
Verified by Dreams
5
Couldn't have been more helpful the staff were brilliant and didn't push for a sale they talked about everything I needed to know and left me to make my own decision of what bed I wanted I couldn't fault the staff at all perfect
Meaz
Verified by Dreams
4
Great mattress and great value for money. It's double sided so can be flipped over as well as rotated and is very well made. Unfortunately this mattress is not for me, it's graded as medium, but feels like a firm to very firm.
GTM26
Verified by Dreams
5
Hadn't planned on purchasing originally, however it was on sale so took a chance. Despite having some recurring back pain which comes on at night - this mattress allows me to negate this and I have slept soundly every night.
Nicko77
Verified by Dreams
5
Great mattress gives support Where required, but also very comfortable, I would recommend for anyone Who likes Support And not like your memory come mattresses were you sink into them this one Support your bodyweight weight
Kenneth28
Verified by Dreams
5
My wife and I really appreciate how well this mattress isolates motion. When one of us moves or gets out of bed, the other barely feels a thing. It's made a noticeable difference in how well we both sleep through the night.
KW North Shields
Verified by Dreams
5
Bought for my 28 year old son to replace an older cheap mattress . My build get was limited and tge lovely lady in the shop recommended this one . My son noticed a huge difference immediately and is very happy with it .
J Dawkins
Verified by Dreams
5
Bought a mattress for my Son recently from your Cardiff shop. Excellent service from start to delivery. Lady was so helpful with our purchase. Delivery arrived a week earlier than expected. Will definately be back soon
DarylLTY
Verified by Dreams
4
Needed a mattress for 6 months. We chose this as it matches our budget. Very surprised to find that its very good and exceeded our expectation. No more sinking into the middle and springs poking into my ribs and hip.
LV Ebn
Verified by Dreams
5
Very happy with my purchase of this mattress and have been able to sleep comfortably since its arrival. Particularly considering I am using it post major operation and have found it very supportive. Would recommend
ES81
Verified by Dreams
5
A huge improvement on the previous mattress I had purchased for our 5 year old daughter. It feels firm, and high quality and I'm sure it will last her for many years. I would definitely recommend this mattress.
JordanW
Verified by Dreams
5
A good quality double mattress for my spare room. Considerably more comfortable than their most affordable range but still a good price. Sales staff in the Cheltenham shop were very helpful as always - thank you.
Claireeeeee
Verified by Dreams
5
This mattress is quite firm, but still super comfortable and soft. We've been sleeping better since we got it, and can't really complain at all. Feels nice and was delivered when it said it was going to be.
Tom Kim
Verified by Dreams
5
I like my bed slightly medium firm, because if it's too soft, gets me really hot and if it's too firm it hurts my back. Bu I think it's perfect for me. Also very affordable compared to other mattresses.
Suzie101
Verified by Dreams
5
I'm delighted with my purchase at Dreams, the bed is really sturdy and of good quality, it looks great in my room. The mattress is also very comfortable, no problems at all and sleeping very soundly!
Elepbo
Verified by Dreams
4
It was a purchase for my daughter and she has found it very comfortable. It did feel slightly firmer than I remembered testing it out in the shop so maybe it gives a bit over time? time will tell...
Verified customer
Verified by Dreams
3
I think the mattress is too hard for me. I wake up during the night in pain . But can't be sure. It's definitely firmer than the last mattress which was way too soft. But I don't know how to tell
Andrew Bartram
Verified by Dreams
5
Ever since I bought this mattress I've not only slept well I've not once woken with the lower back ache that so troubled me with my previous mattress. I now refer to myself as 'The happy sleeper.
DreamJack
Verified by Dreams
5
A mandatory purchase turned life changer. What was a long overdue upgrade. I am now sleeping on the comfortable mattress I have ever owned. Back pain gone overnight. Great sleep for great value.
Mohammad12
Verified by Dreams
5
A great mattress that doesn't wear out like some of the foam mattress. The uniform internal build ensures you are able to flip the mattress at regular intervals to maintain it's original shape.
Jean Pastor
Verified by Dreams
5
Staff were incredibly helpful, polite and friendly. They spent quality time listening to what type of mattress I wanted. Discussed with me how much I wanted to spend and I felt listened to.
Michelle Ng
Verified by Dreams
5
I bough the mattress at Junction 9 and the staffs there were helpful. He recommended and explained the difference of the mattress and made my experience better than purchase online.
Verified customer
Verified by Dreams
5
So far so good. Was bought for childs first 'big bed' and was hoping it would be soft enough for me too when sharing is needed, which it has proven to be. Very happy overall.
Verified customer
Verified by Dreams
5
Brilliant service from choosing a bed at Dreams Inverness with a very pleasant & helpful assistant to quick delivery & set up off bed highly recommend Dreams Inverness
Sarah JW
Verified by Dreams
5
Bought for a spare room that isn't used that much but everyone that stays comments on how comfortable it is. Very pleased with the purchase, especially at that price.
Stilravin
Verified by Dreams
5
Have bought 3 new beds from dreams went back for a bit of advice and ended up buying 2nedside cabinets and 3sets of drawers great sales staff would highly recommend
Genie23
Verified by Dreams
3
Matress was too soft, do exchanged it within the month for a lovely firm one. It was a straight forward process ti exchange the matress - just paid the difference.
Ahamed
Verified by Dreams
5
Really impressed with the Dream Team Burford 800. Comfortable, supportive, and great value for money. Been sleeping much better since getting it. Highly recommend
Nikkita13
Verified by Dreams
5
Lovely comfy mattress but it is 2" shorter than our old mattress, we should have checked the measurements we assumed they were all standard size, apparently not.
Verified customer
Verified by Dreams
5
Needed a mattress for the spare room but didn't want to spend a fortune on it. Good mattress from a trusted name at a good price. Couldn't ask for anything more.
Kriszh
Verified by Dreams
4
Good mattress for the price. It's comfortable enough and gives decent support for everyday sleep. Not luxury quality, but for the money I really can't complain.
Ayowole Ayeni
Verified by Dreams
4
We shopped around many stores before settling for Dreams. We are not disappointed by the quality and affordability of the product. My children love it greatly.
Cheshirecat83
Verified by Dreams
5
It feels as it did in the shop. It is still comfortable. I'm sleeping well on it. I'm happy with the protector I bought too, it washes well and isn't noisy.
iqbalb
Verified by Dreams
5
I Highly recommend pocket spring mattress' over the lesser one the extra springs really make a world of difference to quality of sleep. Firm and comforting.
SJ Richardson
Verified by Dreams
5
Quite a heavy mattress but seems very well made. Easy to manoeuvre with side handles. I chose a medium softness and it is so comfortable. Very supportive.
Richard1975
Verified by Dreams
5
The delivery guys were very helpful and friendly and kept us informed about when they would arrive and the mattress when it arrived was very comfortable
Bex234
Verified by Dreams
5
This is fantastic value - arrived. I have used in guests room for an adult and child on different occasions and both said it was comfy and supportive.
Rachruss
Verified by Dreams
5
Very happy with this mattress so far, seems like a great product for the price and it will hopefully be long lasting. Comfortable and feels expensive.
Daisydoc
Verified by Dreams
5
Super comfy best mattress we have bought all our beds from dreams and mattresses wouldn't go anywhere else quality of beds and mattresses are 5star
Moo bell
Verified by Dreams
5
I am so happy with my purchase loving my new mattress , was one of the options on the mattress finder test. Really comfortable and great price
RCS1
Verified by Dreams
5
Comfortable mattress which is supportive for my bad back. It is quite light so makes turning and flipping easy. So far, very pleased with it.
David Hutchison
Verified by Dreams
5
This mattress is comfortable. Firm and has been a huge upgrade to our old one. I would highly recommend this mattress. Firm and great quality!
Tinlizzie
Verified by Dreams
5
I would certainly recommend this mattress along with the base for comfort & a perfect night's sleep, the material is a very good heavy quality
Verified customer
Verified by Dreams
5
Brilliant customer service, excellent communication, delivery on time & a fantastic comfortable mattress. Would recommend Dreams to everybody.
Phlox Nightingale
Verified by Dreams
2
The mattress is a little smaller than the bedframe which is a dissapointing & the mattress itself is not very comfortable for what we paid for
Jordan R6
Verified by Dreams
4
The mattress is great for the price, comfortable and the right firmness. After months on an airbed this is a massive improvement to my sleep.
GregoryC
Verified by Dreams
5
We chose this mattress because of the price and we've been really impressed with the quality and comfort of it. I'd definitely reccomend it!
Nannyval
Verified by Dreams
5
Really happy with my mattress from dreams ,and the whole of the buying procedure was brilliant from the shop assistant through to delivery
Dogbert
Verified by Dreams
4
The mattress is of good quality, a reasonable price and could be delivered when need. The staff were pleasant, knowledgeable and helpful.
Linn n
Verified by Dreams
4
Good quality mattress, my partner loves it, although a little too firm for my liking, but think it could be solved with a mattress topper
Micheala
Verified by Dreams
5
Perfect matress, wasnt sure what i wanted, but hhe sakes chap was incredible. Found my pervect mattees have been sleeping so much better
SLP2
Verified by Dreams
5
Ive had my new mattress about 3 months now. It is everything I hoped for. Very comfortable, but supportive too. It was great value too.
Verified customer
Verified by Dreams
5
Excellent quailty bed. Sturdy and plenty of storage space underneath. The sale was done smoothly with a very helpful member of staff.
J Dodds
Verified by Dreams
5
Delighted with our bed. Sturdy but also very comfortable. Both the sales and delivery staff were excellent, professional and polite.
Akhil29
Verified by Dreams
3
The mattress feels softer than my preference. I wanted medium hardness mattress. But this one feels very soft. Not good for my back.
Louise05
Verified by Dreams
5
After struggling to sleep every night on a very uncomfortable mattress, I now can say I have never slept better, thanks to dreams.
Verified customer
Verified by Dreams
5
It's been 1.5 months since I started sleeping on it, and it's been good. Considering the affordable price, I think it's worth it.
Verified customer
Verified by Dreams
5
Such a great mattress never slept so good since i was a baby 50yrs ago drinking warm milk now i dont need the milk or the dummy

Questions and answers about the Dream Team Whitby 800 Pocket Sprung Mattress

Common questions answered by our team first, then questions shoppers asked the retailer, with the retailer’s own answers.

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Common question
Why does Dreams call it a Dream Team mattress?

Answer: Dream Team is Dreams' own range, made in its own factory and sold only by Dreams. The name comes from Dreams being the Official Sleep Partner of Team GB and ParalympicsGB. I respect a real sports partnership, and this is one, but it doesn't change what's inside the Whitby. Judge it on its build: pocket springs and polyester, a fair budget combination at a sale price.
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Common question
Does the Whitby 800 need a topper?

Answer: Not for most people. A back sleeper of average weight or more will sleep well on it as it is. A light side sleeper who finds it too firm should add a soft topper, because a topper can fix a bed that's too firm, which is exactly the job here, and several owners did just that. It also covers the deep tufts, which matters on a child's bed.
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Common question
Should I buy the Whitby 800 or the Tadley 800?

Answer: Buy the Tadley if you're a side sleeper who wants a softer top, because its memory foam gives more than the Whitby's polyester. Buy the Whitby if you want to turn your mattress over, sleep on your back, or run warm, since it has no foam to hold heat. They have the same spring count size for size. Wait for a sale on whichever you choose.

Videos about this mattress

Hand picked video that relates to the specifications of The Dream Team Whitby 800 Pocket Sprung Mattress

What are Pocket Springs?
What are Pocket Springs?
By BedStar

Guides this mattress is featured in

This mattress is listed in 3 of our guides because its build meets what each guide looks for. Each card says what that is.

  • Lighter sleepers guide

    Why it’s featured

    This guide lists soft to medium mattresses without a memory foam top, unless latex is there too, which a lighter body can settle into.

    Includes comment from a registered clinician
    Read the guide
  • Older sleepers guide

    Why it’s featured

    This guide lists medium and medium-firm pocket-sprung or hybrid mattresses with a springy top rather than memory foam, which are easier to turn on and get up from.

    Includes comment from a registered clinician
    Read the guide
  • Pregnancy guide

    Why it’s featured

    This guide lists soft-medium and medium pocket-sprung and hybrid mattresses, which suit side sleeping through pregnancy.

    Read the guide

Clinicians comment on the condition in each guide, not on individual mattresses.

Sources for this review

  • Hands-on testIn store at Dreams, October 2026, 3 measures scored by our tester
  • Our assessmentConstruction, materials and firmness judged by our team, from over 10 years in the mattress industry
  • Specification15 points from Dreams' listing
  • Owner reviews339 behind the owner rating
  • Buyer questions14 read
  • PriceChecked 14 November 2026
  • BenchmarkCompared with 337 other pocket-sprung mattresses we track
  • Site-wideOur price tracker has logged 1,356,743 retailer prices since June 2019

Latest advice and guides → Your Questions Answered

Below are some of our best guides for learning more about the importance of sleep.

Everything You Need To Know About Mattress Fillings Soft and Squishy Memory Foam Simple Mattress Buying Guide
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