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The Origin Hybrid Mattress
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The Origin Hybrid Mattress

9.8/10Our ratingTested at home4.7/5Owners3,725 reviews
FirmnessMedium Firm
ConstructionPocket sprung, Gel, Hybrid

In shortBack and front sleepers get medium-firm support from pocket springs at a sensible price. I'd look elsewhere if you sleep on your side and need more cushioning. Read the review

SingleDoubleKingSuper King
Reveal Offer Price and Go To Site
200-night trial at OriginConditions
Remedy
A full refund
Delivery
Free next day to your room (UK mainland)
Old mattress disposal
£54

Checked on Origin's site, 10 October 2026. Full terms at Origin

Who is it best for? powered by SnoozeScore

In our experience, the materials and construction that go into this product can make it suitable for the following people.

Best Mattress for Back Sleepers 2026

Best Mattress for Back Sleepers 2026

For back sleepers, the balance is between holding the torso level and cushioning the hollow of the lower back without letting the hips sink too deeply. Medium-firm support with a shallower comfort layer is the starting point here. The Origin Hybrid combines a pocket-spring core with responsive foam layers above it, including gel-infused memory foam intended to regulate temperature.

The shallower comfort layers are a virtue for this sleeping position, providing cushioning without the depth of foam that can swallow the hips. Underneath, the springs give targeted support to hold the middle, while limiting movement travelling from one sleeper to the other. Its medium-firm feel suits back and front sleepers rather than those seeking a deeper contour around their joints. A side sleeper with a painful hip or shoulder should look elsewhere for deeper cushioning. It wins this award for balancing lower-back cushioning with support beneath the torso.

Testing team takeaways

To test the Origin Hybrid Mattress we have people from our testing team take a closer look at the mattress and form their own opinions. Here is what they found.

Origin sent us the Hybrid Mattress, and I slept on it at home for a week or two. As a back sleeper weighing 68 kg, I found the pocket springs gave me impressive support, with the firmness I needed to keep my back well supported throughout the night. It felt like a stable platform without losing that support. I usually get hot in bed, so the noticeable reduction in heat build-up was welcome. It felt cooler than traditional memory foam mattresses I've tried, although it didn't match the cooling of the best models I've tested. Even when things warmed up, the temperature stayed tolerable for me.

Tester Attributes: Back sleeper68 kgShowers before bed
Katie’s scoresFull scores
  • Back sleeping4.5/5
  • Breathability4/5
  • Stability4/5

What our reviewers found

Pros

  • Affordable price point compared to premium models.
  • Effective pocket spring system for motion isolation and support.
  • Cooling gel-infused memory foam helps regulate temperature.
  • Durable construction with CertiPUR-US® certified materials.
  • 15-year warranty and 200-night trial offer peace of mind.

Cons

  • Lacks the advanced features of the Hybrid Pro, such as HexaGrid Plus and enhanced spring density.
  • Pressure relief may be insufficient for side sleepers with chronic discomfort.
  • Cooling technology is less effective in warmer climates compared to the Pro model.

As someone who's spent countless nights testing and reviewing over 600 mattresses, I've encountered a wide spectrum of quality, comfort, and innovation. While the Origin Hybrid Mattress may not sit on the throne alongside its premium sibling, the Origin Hybrid Pro, it still offers a solid sleep experience at a more accessible price point. Designed with a focus on support and practicality, this mattress caters to those seeking quality without the bells and whistles of a premium product. In this review, we'll look at the strengths and limitations of the Origin Hybrid Mattress, exploring whether it could be your next step towards better sleep.

Key Features

Our tester slept on the Origin Hybrid Mattress at home for a week or two, long enough to get a clear picture of its construction, performance and value. While it doesn't quite reach the luxurious heights of the Pro model, it delivers solid performance at a reasonable price.

The Origin Hybrid Mattress strikes a balance between affordability and quality. Its multi-layered design aims to provide comfort and support for various sleeping positions, but the absence of some advanced features leaves room for improvement. Here are the key features of this mattress.

Clever Sleep-Engineered Pocket Springs

The core of the Origin Hybrid Mattress is its pocket spring system, which provides targeted support and reduces motion transfer. While it lacks the density and adaptability of the 5,300 titanium springs found in the Pro model, the springs here are still effective at delivering a comfortable level of support. Side sleepers may notice a slight lack of contouring compared to higher-end mattresses, but back and stomach sleepers will likely find the firmness satisfactory.

In my experience, the pocket springs perform well in isolating movement, making it a decent option for couples who share a bed. However, heavier individuals may find that the support falters slightly under prolonged use, suggesting that the durability and spring density could benefit from an upgrade.

6 Comfort Layers with Moderate Pressure Relief

The Origin Hybrid Mattress features six layers, including a combination of responsive foam and pocket springs. These layers aim to distribute weight evenly and relieve pressure points. However, compared to the eight-layer design of the Hybrid Pro, the pressure relief feels limited.

During my testing, I found the comfort layers to be effective at reducing minor aches and pains but less impactful for more pronounced pressure points, particularly for side sleepers. If you're someone who experiences chronic discomfort, the Hybrid Pro's enhanced support system might be a better fit. That said, for the price, the Origin Hybrid provides a respectable level of comfort.

Cooling Gel-Infused Memory Foam

Temperature regulation is another area where the Origin Hybrid Mattress makes an effort. The cooling gel-infused memory foam layer works to disperse heat and maintain a comfortable sleep environment. While this feature is effective to a degree, it's not as advanced as the Ultra-Cooling Graphite found in the Pro model.

As someone who tends to sleep hot, I noticed a slight improvement in temperature regulation compared to traditional memory foam mattresses. However, during warmer nights, the mattress struggled to maintain the same level of cooling comfort as the Hybrid Pro. If you're particularly sensitive to heat, this is something to consider.

Premium Materials with a Focus on Durability

The Origin Hybrid Mattress is made with CertiPUR-US® certified foams, ensuring that it meets strict standards for emissions and durability. While it doesn't boast the latex of the Pro model, the materials used here are still of a good standard. At the time of review it also went without the Pro's bamboo-infused wool, which the listing now shows in the Hybrid too. The mattress feels well-constructed, and at the time of review its 25cm thickness provided a stable and supportive base. The listing now shows a 26cm profile.

One thing to note is that the mattress's overall plushness is less pronounced compared to the Pro. At the time of review there was no pillowtop layer, which made it feel firmer and less luxurious. The listing now shows a HexAdapt pillowtop and describes a plusher top layer. For those who prefer a softer sleep surface, an additional mattress topper might be necessary to achieve the desired level of comfort.

Certified and Backed by Warranty

Like its premium counterpart, the Origin Hybrid Mattress comes with a 15-year warranty and a 200-night trial period. These guarantees highlight the brand's confidence in its product and offer peace of mind for buyers. The mattress is also recommended by sleep experts and certified for its safety and quality.

While the accolades and certifications are reassuring, they're not as numerous or prestigious as those awarded to the Hybrid Pro. This reflects the mattress's positioning as a more budget-friendly option within the Origin range.

Performance Compared to the Origin Hybrid Pro

It's impossible to review the Origin Hybrid Mattress without drawing comparisons to the Hybrid Pro. While the Hybrid offers solid support, decent cooling, and moderate pressure relief, it's clear that the Pro model's advanced features-such as HexaGrid Plus technology, enhanced spring density, and eight comfort layers-elevate the sleep experience to a different level.

For those upgrading from a basic mattress, the Origin Hybrid will feel like a significant improvement. However, if you've experienced the luxury of the Hybrid Pro, the differences in comfort, support, and cooling technology are noticeable. The Hybrid serves as a practical choice for budget-conscious buyers but lacks the wow factor of its premium sibling.

Summary

The Origin Hybrid Mattress is a solid option for those seeking a balance between quality and affordability. With its pocket spring system, cooling gel-infused memory foam, and durable construction, it provides a reliable sleep experience for a range of sleeping positions. However, it falls short of the advanced features and luxurious feel offered by the Hybrid Pro.

If you're upgrading from an entry-level mattress, the Origin Hybrid is a worthy investment that delivers solid performance without breaking the bank. But for those who prioritise cutting-edge technology, enhanced pressure relief, and ultimate comfort, the Hybrid Pro remains the superior choice.

Ultimately, the Origin Hybrid Mattress is proof Origin can do quality and innovation at different price points. It's an excellent option for budget-conscious sleepers who want a taste of luxury without the premium price tag. Have a look at the Origin Hybrid Mattress and take a step towards better sleep-because everyone deserves to wake up refreshed and ready to take on the day.

Origin Hybrid Mattress, 1-Year Update

2025-11-01 - Sleep update

I gifted the Origin Hybrid to a friend of mine shortly after my original review, who needed a better bed more than me. They have slept on it every night for the past year, and without prompting still tell me it is 'the best mattress I've ever laid on'. So, rather than doing another full re-review, here is a brief, experience-led update.

How It Has Worn In

The feel has settled into a deep, cushioned sink from the top foams, with the pocket springs keeping the body level so you never feel lost in the bed. My friend reports no sagging, dips or roll-together after a year, which chimes with the construction on paper as a hybrid of foams over a pocket spring core. Edge lift is decent enough for sitting to tie shoes, and the surface still rebounds cleanly after you get up.

Comfort, Support and Sleep Quality

Across the year, feedback has been consistently enthusiastic. The main positives are the pressure-relieving 'sink-in' comfort for shoulders and hips, and the underlying spring support that keeps the lower back happy. Motion transfer remains controlled, so partner disturbance is low. If you like that gently enveloping memory-foam feel with a supportive push-back underneath, it delivers.

Temperature

Despite the plush foam feel, overheating has not been an issue. My friend runs warm yet has not complained through summer, which fits with this being a breathable hybrid with a cooling memory-foam comfort layer rather than all-foam.

Any Changes to Value or Spec

It is still offered with a 200-night trial and a 15-year warranty, which underpins the long-term value. Pricing moves around with promotions, but the Hybrid continues to sit at the accessible end of the hybrid market.

Who It Suits After a Year

  • Great for: side and combination sleepers who enjoy a plush, sink-in top without losing spinal alignment, couples who need decent motion isolation, and warm sleepers who worry about heat build-up on pure foam.
  • Not ideal for: those who prefer a very taut, extra-firm feel or the ultra-bouncy response of a traditional, high-coil-count spring mattress.

Final Verdict

One year on, my view of the Origin Hybrid has improved. It was a sensible buy at launch, and in real-world, nightly use it has proved comfortable, supportive and stable in temperature. If you want a forgiving, foam-forward hybrid at an accessible price, this remains a strong, low-risk option thanks to the generous trial and warranty.

Published: 12 January 2025 · Updated: 5 November 2026 · Corrected: 5 November 2026
Written by Becky Reeve, Staff Writer, Mattress Expert
Tested at home by Katie Edwards, Staff Writer, Bedding and Bed Frames

How we reviewed The Origin Hybrid Mattress

Tested at home10+ years in the mattress industry3,725 reviews in ORIGIN's feed60 price checks since Jun 202416 buyer questions read11-point spec check

Drawing on over 10 years in the mattress industry, our team assessed the construction, materials and firmness of The Origin Hybrid Mattress, and our tester slept on it at home, scoring it on 3 measures. 3,725 reviews in ORIGIN's own feed sit behind its owner rating. We have checked its price 60 times since June 2024. How we review

Corrections

When we get something wrong, we fix it and say so here. All corrections

5 November 2026
We said our tester slept on the Origin Hybrid for 30 nights. Our test record shows a week or two at home, so we have corrected it.
11 October 2026
We listed this mattress at 25cm deep with no pillowtop. The listing now shows a 26cm profile and a HexAdapt pillowtop.

How does it feel?

Personalised feel depends on bodyweight. Adjust your weight below to get an indication of how the Origin Hybrid Mattress may feel.

SnoozeScore

Still not sure if the Origin Hybrid Mattress is suitable for you?

Answer 6 quick questions to see how well this mattress fits you, and which mattresses fit you better.

Price history

From £265 (Single) at Origin

Choose your size
£440No change Read 15 Nov 2026 · excludes delivery
Shop King at Origin

King price, tracked since 27 Oct

We have read the King at Origin 19 times since 27 Oct 2026, and it has been £440 each time.

SizeLatest readingReadLowest readingOnTracking since
Single£26515 Nov 2026£26527 Oct 202627 Oct 2026
Small Double£35615 Nov 2026£35627 Oct 202627 Oct 2026
Double£41015 Nov 2026£41027 Oct 202627 Oct 2026
King£44015 Nov 2026£44027 Oct 202627 Oct 2026
Super King£53115 Nov 2026£53127 Oct 202627 Oct 2026

Prices exclude delivery. How we record prices: our mattress price report.

How it scores
of the Origin Hybrid Mattress
Scored by Katie Edwards after testing it at home, then checked against owner reviews. Where the testing didn't cover a measure, it is scored from the build and owner reviews.
Scored by Katie Edwards after testing it at home, then checked against owner reviews. Where the testing didn't cover a measure, it is scored from the build and owner reviews.

Suitability

  • Back Sleepers 4.5/5
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Side Sleepers 4/5
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Stomach Sleepers 4/5
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.

Performance

  • Breathability 4/5
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Turning on mattress 4/5
  • Certain materials like memory foam can make it difficult to move about on the mattress while you toss and turn. Same too for pillow tops which can create a cloud like sensation which can make manoeuvrability challenging.
  • Stability 4/5
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.

Odour

  • Initial Odour 4.5/5
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour 5/5
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating 4.5/5
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.
*Assumes average weight. Suitability is dependent on body type, so check your SnoozeScore above for a more tailored guide.
Radar analysis
of the Origin Hybrid Mattress
Brand: ORIGIN
Retailer: Origin
Delivery Time: Good
Customer Sentiment: Good
Guarantee: Excellent
Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

Owners, by the numbers

Counted from 3,725 owner reviews of this mattress on retailer sites.

87%gave it 5 stars3,257 of 3,725 reviews
5.1%gave it 1 or 2 stars190 of 3,725 reviews
Cheapest thirdon price, at £265 (Single)26 of 238 other hybrid mattresses cost less today

Firmness against the label (medium-firm)

What owners saidThis mattressAll medium-firm
Felt firmer than expected0.8%30 of 3,7250.4%
Felt softer than expected0.2%9 of 3,7250.4%
Too firm2.0%76 of 3,7251.0%
Too soft0.8%31 of 3,7250.7%

“All medium-firm” is 54,475 reviews of 140 mattresses labelled medium-firm. The phrases counted are in the firmness report.

What owners praise and complain about

TopicThis mattressAll mattresses
Good value5.1%190 of 3,7255.0%
Good back support2.3%85 of 3,7252.2%
Sagging or dipping1.6%59 of 3,7250.8%
Sleeping cool0.9%35 of 3,7250.8%
Keeping its shape0.8%28 of 3,7250.2%
Sleeping hot0.6%21 of 3,7251.4%

Counted from reviews published on retailer listings. Each review counts once, even where a retailer shows it on several listings, and reviews left on WantMattress are not included. The method is set out in the reliability report.

Reviews

Pick a star rating to see only those reviews.

4.7owner rating out of 53,725 reviews
9.8/10Our ratingTested at home
Samantha W.
Verified by Origin
5
I would love to be reviewing the mattress I had ordered last week, but I can't, but I can share my experience so far. My story begins by ordering my mattress online on the 2nd of March after choosing Origin Mattress US following reading a very good review by Good Housekeeping for Best Mattresses in the US 2024. Turns out I should probably have done more research. The mattress company took my money and I received an email confirming my order had been processed. I assumed further emails or messages regarding delivery would follow. Saturday evening I received a call from a nice man who had been trying to deliver my mattress, but couldn't because the van had broke down. News to me, but no worries, he said it would come Monday. I emailed Origin Mattress asking if I could get details of a time slot for delivery, because, you know, I have a job. No answer. Monday 11am rolls around, I get an answer message on my phone to say delivery for that day had been terminated, and rescheduled for Tuesday. Right-o. Again I email Origin Mattress, can someone please get in touch to let me know what is going on with delivery and when I need to be home for. No answer. (By the way, there isn't actually a number to call, you can only email. Convenient. )At this point I'm vaguely wondering if this is a scam. Tuesday comes and goes, no communication recevied. I stayed in all day just in case, but no mattress. Wednesday 4am, I get an email! From Origin Mattess! Saying here is some information about your delivery! Apparently it's out for delivery for Wednesday! Hurrah! At this point I should mention I no longer have my old mattress because I eagerly got rid of the ancient thing on Tuesday thinking that was plenty of time for my Monday delivery I had been promised. Ha. 9am Wednesday I receive a text from the courier. The mattress has been damaged and they are contacting the supplier, but will be in touch. OK, so some correspondence, I await eagerly. 4pm Wednesday, another text, my mattress is out for delivery this very day apparently! Follow the link for time slot. I follow the link, but no time slot. However, there are finally come contact details. I contact the courier (shout out to Mollie!) I explain the confusion I am experiencing. Mollie looks in to this and tells me the mattress has been damaged, takes my number and says they will contact the supplier. 6pm, another text from the courier asking me to book a delivery slot. I get the option of the 11th of March (its currently the 6th) or the 22nd March. I have no mattress so I hastily select the 11th. This is my story so far. I have sent several emails to Origin Mattress who clearly do not give a flying pink monkey now they have taken my money, and the courier service is now apparently trying to get hold of a non-damaged mattress which I may or may not receive on the 11th March whilst I sleep on the floor. Long story short, no I would not recommend using this company. Hope this helps!
Caroline Q.
Verified by Origin
5
Oh no. . . . . . . . When I first decided to buy this mattress, I was filled with all kinds of expectations. I was convinced it would be the answer to my restless nights. I thought this would be the bed that finally helped me stay asleep through the night, that I'd wake up feeling refreshed, energized, and ready to take on the day. After all, that's what every mattress company promises, right? Like most people, I fell for the marketing, the glowing reviews, and the idea that this purchase would solve my sleep problems. But let me be honest - when I unpacked it, I still had my doubts. I'd been through this before with other mattresses. I've spent countless nights waking up at 2 or 3 a. m. , tossing and turning, hoping the next purchase would magically fix everything. So you can understand why I didn't get my hopes up too high. I figured I'd give it a week or two, and if it didn't work, well... back to square one. And then, the first few nights were... fine. Not incredible, just okay. I slept, but I still found myself wondering, "Is this it? Is this what all the hype is about?" I was ready to start drafting another disappointed review in my head. But then something unexpected happened. By the time the second week rolled around, I realized something was different. I wasn't just falling asleep faster; I was staying asleep - deep, uninterrupted sleep. For the first time in years, I wasn't waking up in the middle of the night, and the next thing I knew, my alarm was going off. And that's when it hit me: this mattress didn't just fix my sleep. It transformed it. It's been 14 days, and I can honestly say, this is the best sleep I've ever had in my life. I'm sleeping so well, it's almost hard to wake up because the bed is just that comfortable. It's so supportive, so cozy, that I could easily stay in bed all day if I didn't have responsibilities. Waking up is the struggle now - but for all the right reasons. This mattress didn't just meet my expectations - it blew them out of the water.
Zeeshan K.
Verified by Origin
5
Origin Hybrid Mattress (Single) We recently purchased a single Origin hybrid mattress for our 8-year-old, and we couldn't be happier with the results. This mattress combines the best of both worlds-supportive springs and plush mbreathable foam-to create a comfortable and restful sleeping experience for our little one. Comfort and Support Our son has enjoyed uninterrupted, peaceful sleep since the first night on this mattress. The hybrid design provides just the right amount of support, cradling his growing body while still being soft enough to ensure comfort. The soft breathable foam layer contours to his shape, relieving pressure points and preventing any tossing and turning. Quality and Durability The build quality of this mattress is top-notch. The spring core is sturdy and provides excellent support, while the foam layers are well-crafted and hold up well over time. We've noticed no sagging or loss of support, even with daily use. The mattress top tencel layer is of high quality, adding an extra layer of soft and plush feel Health and Safety As parents, we appreciate that this mattress is hypoallergenic and free from harmful chemicals. It's reassuring to know that our son is sleeping on a safe and healthy surface. The breathable materials also help regulate temperature, preventing overheating and keeping him cool throughout the night. Value for Money Considering the comfort, support, and durability this mattress offers, it's a fantastic investment for any child's bedroom. It's reasonably priced compared to other high-end mattresses, making it an excellent value for money. Conclusion Overall, this single Origin spring hybrid mattress has exceeded our expectations. Our 8-year-old son now looks forward to bedtime and wakes up refreshed and energized every morning. We highly recommend this mattress to any parents looking for a comfortable and supportive sleeping solution for their children. Zee Khan
Jasmine Z.
Verified by Origin
5
Highly recommend! I bought my 1st Origin Mattress (queen size) a little over 3 years ago after suffering for months of backpain from my old mattress. Did my research and thought of giving Origin a try. I thought it was a great price for the type of mattress and technology they claimed - spring and foam, the best of both worlds! Plus, they have this money back guarantee trial period that really helped with my decision because if it didn't work out well for my back then I could get my money back so I had nothing to lose. Was excited when it arrived but was surprised at how heavy it was! Loved the drama of how it inflated! Anyways, it took my achy back about a week to adjust to it because unlike my lumpy sunken old mattress, this one was soft and firm (something my back wasn't used to yet). After that it was the best sleep I've ever had. This mattress has been through a lot in the past 3 years: cat scratches (you can see some pilling on the queen size mattress pic from my 3 cats who love to play under my sheets when I change them), and all the jumps and rolls from my 2 young boys, but it still feels the same as when I first bought it. I love it so much that I bought another one (single size) about a year ago when my boys upgraded to a bunk bed. Because of its height I was only able to buy one for the bottom bunk (the mattress is too tall for the top bunk - fall risk, so I needed a shorter mattress for that one). Unfortunately, Origin doesn't have a shorter option so I had to look elsewhere for the top bunk. Anyways, my boys love the mattress too, and as you can see from the picture of the single, there is no pilling there because my cats are never around when I change the sheets from my kids' beds (maybe because our cats prefer to hang out in my room hehe). Hope this review helps!
Avron
Verified by Origin
5
Ordering and delivery: very fast, very easy. Ordered 7th May and it arrived 12th May. This review is after 7 weeks. I live in the suburbs of Melbourne. Comfort: So far I have had a comfortable night sleep each night since. My previous MySide from snooze was horrendous in the last few years. Every morning I'd wake up with a sore back thinking I was getting old. But a new mattress and I'm waking up feeling comfortable and pain free. Firmness: I expected it to be firmer. It seems medium firmness when you sit on it, but when you weight is distributed on your back or side, it feels like just the right firmness, you don't sink too far in and you don't feel like you're on concrete. I'm 90kg 181cm tall. My partner is 60kg and 169cm tall. We are both side sleepers and we both had lower back pain and shoulder pain on the previous mattress and none on this one. FYI: Our bed base is solid, as I swapped the spring boards to yellow tongue flooring boards years ago. I think mattresses work best on a solid base. Price: I was concerned about getting a mattress for a 1/3 of the price of my previous mattress, but so far so good. It was about $700 after a discount applied. Cons: It is a much shorter mattress in height compared to my last and the edges are softer when you sit directly on them but I don't seem to roll out and I sleep right on the edge. Pros: Really comfortable. It's neither too warm or cold. It holds its shape and my partner and I don't sag in towards each other. No plastic/foam smell. Would I recommend: Yes. Even if this mattress only lasts 5 years, that's under 40 cents per night or under $3 per week. It's a no brainer value for money. I'm not disappointed with my choice and I did my homework reading reviews and comparing other mattresses.
Jeff H.
Verified by Origin
1
The mattress itself is decent enough quality for the money but I was not sure about it working for me as a side sleeper. I have arthritis in my shoulder and found the mattress too firm . . luckily I had read before purchasing that it was covered by a sleep guarantee of 200 nights trial so was assured I could not make a mistake. It arrived on time and I found pretty quickly that it was just too firm for me so used a memory foam topper which made the mattress too deep for my sheets and bed. The minimum period for return is 30 days so I persevered until last week then after a terrible night I decided I just can't continue. . my expectation was that it would be collected and returned to the manufacturer. This was the start of a difficult and stressful process where communication response takes a full day and it transpires that the mattress has to be collected by a local charity partner (admirable I thought) but they don't have capacity to collect even within a month. . backwards and forward go the messages, each time asking for help to collect the mattress . . Today I was told I must dispose of it myself but I have to document it with photographs to be able to claim the refund . . now enough is enough, I have already supplied photos of every part of the mattress to prove that it is clean and perfect condition . . I have limited mobility live in a small top floor flat with six flights of stairs, no transport and no space to keep it . . what am I to do I wish now I had not bought this as in my case the sleep trail has been a disaster . . They really don't want to collect and refund me as I expected so for that reason this mattress scores low . . I urge potential customers to take heed at my misfortune and check the small print.
Aaron S.
Verified by Origin
5
BE WARNED, be prepared to sleep on the floor because your Origin mattress will NOT arrive on time! We placed an order one month ago to be delivered on a selected date, between 12-5pm, it never did. We called the customer hotline, they said our mattress has left the warehouse but because they use a 3rd party delivery, they can't track our order. However they assured we are "GUARANTEED" to receive the mattress on the scheduled date. Waited all day, never came. Day 1- We slept on the floor. Day 2- Still no mattress. We called the hotline 20-30 times, no one answered. We emailed them and they responded with the usual "we'll escalate" nonsense. But still no update, no tracker, no communications. We slept on the floor again. Day 3- We've had enough. We cancelled our order and submitted request for refund. Only when we did this then they scrambled with their "sorry" and "we're otw now. " Why did it take us asking for a refund for them to take our order seriously? Anyway too late, we've already ordered from another mattress provider this morning and it arrived within 3hours. Origin mattress still not here. I don't blame the 3rd party delivery guys, but I think there's something very wrong with the process flow at Origin Mattress Singapore. Full of empty promises and no integrity. I'm leaving this as a 5star review because you'll likely not see the 1star reviews, and people need to be aware of this. I've seen many many reviews for Origin facing the same issues we had. And they'll likely respond to this review with some generic AI-generated "we take this matter very seriously, will look into it" marketing spin boilerplate. But please, don't treat us like idiots. Here's a picture of our carpet, the real MVP.
Jason L.
Verified by Origin
5
In the month of Mar 2022, I have decided to purchase this mattress after seeing several reviews as well as comparing other affordable brands within the range. Initially the mattress that i have bought 5 years ago was with the perspective of just having a bed to rest and recharge for the very next day. However, through years of using it, I came to notice the importance of having a good night rest. Pros 1) Affordable mattress with latex layer which usually is very expensive in other reputable brands 2) Minimal to none, disturbance from partner changing position during sleep/going to the washroom 3) Will not hear any sound of spring when your ear is placed on the mattress as your partner moves or your kid jump on the bed. 4) Luxurious and comfortable feel when there is no bed sheet covering it 5) Benefit of having latex to ensure that the structure will go back to its original form Cons 1) The sides of the bed seems to be the most vulnerable as sitting there can make you slide off the bed. It's too soft to support. Honestly, I have considered getting Getha brand and have even gone to test the bed in the showroom, and almost wanted to make payment, on several occasion. Something held me back, and i am actually very relieved that I did not spend that much and manage to get something almost identical in my perspective and very much cheaper. Imagine buying a mattress, without testing nor seeing the product, but was comforted by the fact that there is a 90 day money back guaranteed trial. This makes sense, as what better way to test it from home. Will definitely recommend to friends and family and will make purchase again in the future for my other rooms.
Kinn H.
Verified by Origin
4
[Initial Comment with 1 star as of 20 Feb, 2. 00am]: I have a bad back and bought this mattress after seeing the many great reviews. I think the mattress is comfortable, but it's still causing me back pain like my previous mattress, hence decided to return. However, 6 days after sending the email requesting for a return and I am still waiting for their reply. When I bought the mattress their emails were immediate. Not sure if they are intentionally trying to wait out the 120 days, but definitely doesn't feel risk free like they advertised. Could someone please reply my email. [Edit as of 20 Feb, 4. 40pm]: Upgrading my review from 1 > 2 stars because of the immediate response I got after posting of this comment. Credits to them, Origin has replied my email and arranged for immediate refund. Will further edit to 4 stars once I get refund as their mattress are really comfortable and nicely built tbh, it was just not suitable for me. However, holding back from 5 star as I needed to resort to commenting in google review to get a response. [Answer to Origin's response here]: To clarify, the email at 2. 57am, 20 Feb is a follow up email to my initial email on 14 Feb. Please check. Anyhow, I would still like to express my gratitude for the quick response after my review. And kudos to you on the great quality of the mattress. [Edit as of 5 Mar, 10. 30am]: Changing to 4 star as I have gotten my refund on 22 Feb. That was really fast after we finally managed to communicate. Thanks Origin for the great efficiency.
China G.
Verified by Origin
5
Hi, I am Steven Yuen, I have tested my Origin Hybird Pro Mattress,since the installation is completed on 23/03/2024 [sat] till now is 08 day ,i had feel it ,the mattress is soft,firm and cooling effect is good so far. but the material not know yet,I don't know how long can it last,I said this ,because i saw the comments a lady was complain the origin mattress was tear off and only usages for 9 month only, further more the customer service said refuted for warranty cliam due to wear and tear in short period usages only, I am shock this can be happen no warranty claim in short period of usages . the warranty should include the whole mattress warranty for 10 years or else more bad comment on origin mattress are bad Quality and worst mattress in SINGAPORE of your product,who dare to purchase origin mattress can only last for within a years usages. this issue cannot be happen in Singapore,it will damage you company name. I had used the simmons Beautyrest mattress for 20 years before change to origin mattress, the mattress is very good quality, no tears and torn on mattress till i have change to origin . i change it because is too old already, but still strong, firm and stable. no tears and torn on mattress issue. I hope that this origin mattress can hold me the next ten years and i will continue use it untill next replacement of origin. and hope that i will never change my mind to use Simmons Beautyrest again. Hope that the Origin company will run well and stable. God bless you always.
Hannah M.
Verified by Origin
5
I was so nervous about buying a new mattress but I had been really uncomfortable for years. I was finally prompted to get a new one when I stayed somewhere else for two weeks, slept beautifully, and when I got back I was able to compare and I knew I had to do something. I saw that Origin was a Which Best Buy and was recognised as a more environmentally-friendly mattress using more natural materials than other big-name brands. It was also in the sale for about half price. I genuinely felt worried that that meant it was going to be rubbish when it turned up. But the headlines are: the delivery was fast (only a few days, and great guys when they turned up), it was easy to unpack, quick to expand, there was very little smell and what there was was tolerable and dissipated in a few hours with a window open, I slept on it that first night and from day one it has made SUCH a massive improvement to the quality of my sleep. I sleep all the way through the night without tossing and turning thanks to it being firm and supportive but not too hard (I am a side sleeper). It's comfy enough to just sit on and it's sturdy enough for a metal bed frame. I didnt even need to get the deluxe version and I cant even imagine what that one is like - this one is dreamy enough. I am very very happy with my purchase and have recommended to friends and family. If I ever changed bed size I would definitely come back to buy another Origin mattress without a shadow of a doubt.
Brian A.
Verified by Origin
5
I have the single. Dealing with Origin, though, was not easy. The first mattress they sent was short by about 10cm. I was told by their customer support team to give it a fortnight to fully expand! I said no thanks after a couple of days and told them to collect it. They said that I needed to send them a pic showing with a measure how short it was and also a pic of the white tab on it. I said measure and look at the thing yourself when you get it back. They said no, you must send us a photie showing the measurement. I sent them a pic just showing them how short it was but was told that was not good enough and so I got a tape measure and sent them the pics of the mattress and the white tag they wanted. At a point in this tiresome business I asked what has happened to your "No Questions Asked" in your sales patter. They said still send us a pic of the measurement of the mattress so I did and said that I'd still like to have a mattress off them as it felt fine and they said okay but the returns deal was off as this meant I was satisfied with the mattress. I said, no thanks, as the dud mattress they had sent was too short to sleep on and so I had not tried it and they said okay we'll let you off with that. The replacement came, it was short by about 2cm but that was okay and so far it has been fine to sleep on. At a point in the nonsense I told them that they were flirting with a bad review and here it is. Pics attached
CHRISTOPHER L.
Verified by Origin
5
Five stars, no question. After three years with our first Origin Queen, we added a new King and turned our bedroom into a big, wall-to-wall bed for my wife and our 21-month-old son, Jadiel. It sounds odd, but it fixed our sleep problems. The Origin Hybrid Mattress keeps us cool, eases pressure, and supports our backs. Most important, it stops movement from spreading-my wife and toddler don't wake up when I get in or roll over. The firm edges make pushing the two mattresses together feel almost like one bed and add a safer boundary for our little one. Unboxing the King was simple and there was no strong smell. We also bought the Origin AirSoft Microfibre pillows, and they feel like hotel pillows but with proper support. They're cool and machine-washable, which is ideal for parents. I'd call the mattress medium-firm: soft on top, solid support underneath. The seam between the two beds is barely noticeable. The 120-night trial and 15-year warranty gave us confidence to buy again. Our take: Origin is worth it. My wife and Jadiel now sleep peacefully with plenty of space, and I enjoy my own Queen right next to them. If you're dealing with a restless child, a partner who moves a lot, or you need steady back support, this mattress can really help. Highly recommended! We plan to get more for our kids soon. Origin has earned our trust twice.
Barbara
Verified by Origin
1
On Friday 5. 12. 2025 at 08:12 am I ordered a double size mattress. It was confirmed it would have arrived today between 17:15 and 19:15. When I checked this morning on the tracking it WAS NOT SAYING out for delivery. To make it short: Arrow xL didn't deliver it, Origin "chat" girls said they passed my details to escalation , I emailed the customer service at least 4 time and I had no answer, no mattress but money was swiftly taken. I spoke to the card company and they suggested me to file a charge back. I have been trying to sort out this mess for the last 12 hours. That joke of a delivery company that Origin uses updated my tracking saying that the mattress has been loaded on the van. Then they sent me 2 texts giving different excuses why they couldn't deliver the mattress. Which I am sure it must be a fantastic mattress but when will it come ? there is no possibility of rebooking, anyway, I do not want it next week or next year, I purchased before 9am on Friday, it was promised it would have arrived today, on Monday. I am not letting myself taken for a fool by some company who doesn't even answer to an email. They took my money and they didn't deliver what was promised black on white. I am very upset by this, I will file a chargeback first thing in the morning
Natasha P.
Verified by Origin
5
Was looking for a firm but comfy mattress and boy did I find it with the Origin, tried Otty and Nectar, returned both, just way too soft so bit the bullet and went for, what reviews were saying, was a very firm mattress, Origin themselves rated it as a 6-7 while reviews rated it as an 8 and firm suggesting side sleepers wouldn't like it, well it is firm, but it is also so comfortable, I'd rate it at 7. 5+, I'm 10. 5 stone, 5'7" and suffered badly from tingling arms during the night (even my Doc sent me to have Carpal tunnel operation but it persisted even after the Op ), waking up 2-3 times just to shake it off with occasional sore back or shoulders, well thanks to this mattress I sleep all night and rarely have any problems anymore, the longer I have it, the less it happens, only criticism is that I emailed their enquiry address a couple of times but never got any reply, thankfully the mattress is 100% in tune with what I required, I'm a stomach and side sleeper and it suits me perfectly, wife is approx same dimensions as me and she found it a little too firm at first but after a couple of weeks she loves it too, also it's extremely well made, at half the price of many other 'big' name brands this is where I'll be buying again when I feel it's time to renew.
Stuart C.
Verified by Origin
5
I ordered a King Size Origin Hybrid Mattress on Thursday 20th Feb for Delivery Tues 25th - there was good communication regarding delivery - email order confirmation stating that I would receive an email the night before delivery, a text on the morning of delivery and a call half an hour away, all of which happened like clockwork, it was here by 10. 30am on the day and the guys brought it upstairs for me (it is Heavy). It was easy to unbox, lay on the bed and remove the vacuum packaging, upon which the mattress immediately sprang to full size. There was some latex odour but nothing excessive and cleared after 24 hours. Two nights in, I am finding it very comfortable, am sleeping well and waking far more refreshed and ache free than I have done for some time ( I had a pure memory foam mattress before). There was one small issue in that I ordered in the Feb sale on Thursday and by the time of delivery on Tuesday the price, still in the Feb sale had reduced further, quite substantially. I contacted customer service and they had no hesitation in immediately refunding the difference, so excellent customer service again. I have no hesitation in recommending both the product and company to anyone looking for a good mattress and a sensible price, thank-you Origin
Amelia W.
Verified by Origin
5
I ordered the Origin Hybrid Pro Mattress in September and it arrived a few days later in a box, which was great service, albeit the box looked a bit worse for wear. This mattress certainly feels and looks well made, it is also very heavy, probably the heaviest mattress I've ever come across. However, I found the mattress dipped too much in the middle that my lower back and down to my legs was unsupported while other parts of my upper back were very supported. This created a very uncomfortable situation on my body. I reached out to customer service with pictures of the mattress with weights on top in various locations showing dips and a tape measure showing the dip and was told this wasn't a fault as it was JUST within the dip tolerance they use even though I found it uncomfortable and it happened after 1-2 nights of use. I decided to give it a try for the required 25 days but things didn't improve and I was getting more frustrated not being able to get a good nights sleep. I requested a return for a full refund under the 200 night trial period after the required 25 days period and Origin honoured this and refunded my money. This was great refund service but I definitely cannot recommend this mattress as it was too uncomfortable for me at least.
Jack P.
Verified by Origin
1
I ordered the Origin Hybrid Mattress in September and it arrived a few days later in a box, which was great service, albeit the box looked a bit worse for wear. This mattress certainly feels and looks well made, it is also very heavy, probably the heaviest mattress I've ever come across. However, I found the mattress dipped too much in the middle that my lower back and down to my legs was unsupported while other parts of my upper back were very supported. This created a very uncomfortable situation on my body. I reached out to customer service with pictures of the mattress with weights on top in various locations showing dips and a tape measure showing the dip and was told this wasn't a fault as it was JUST within the dip tolerance they use even though I found it uncomfortable and it happened after 1-2 nights of use. I decided to give it a try for the required 25 days but things didn't improve and I was getting more frustrated not being able to get a good nights sleep. I requested a return for a full refund under the 120 night trial period after the required 25 days period and Origin honoured this and refunded my money. This was great refund service but I definitely cannot recommend this mattress as it was too uncomfortable for me at least.
Customer
Verified by Origin
5
The pillow is nothing like I have ever tried before and I've tried a lot of pillows . The only way I could liken the feeling of it to others is like being on a waterbed where the pillow moves and moulds around you with your movements. Which I personally loved as my head and neck feel so supported. Over the last several months I've been experiencing neck and shoulder pain in the morning which I know now is down to my pillows not supporting me correctly . As since I have been using the origin cool max pillow this hasn't been an issue at all. I even used my old pillow for a night to see if it was all a coincidence and the next morning I woke with the same pains as I had previously. I've also found as I'm more comfortable that I'm falling to sleep a lot quicker and appear to be having a better quality of sleep. The only negative thing I could say about this pillow is the smell. On opening the pillow I could smell what could only be described as a chemically/ plastic smell. I thought this may be down to the packaging. However the smell is still there. I've washed the washable cover which does wash really well but I think it's the actual pillow it's self that has the strong scent to it. I'm hopeful over time this smell will decrease further.
OhCarol
Verified by Origin
5
I did a fair bit of research on mattresses before visiting Origin showroom to test out the mattresses. Eventhough they offer 120 days trial, the showroom was still packed with customers over the weekend. No regret! The sales staff were very knowledgeable and patient, and ensure that they give each and every customer their undivided attention. From my observation, all the staff in the showroom were working very cordially as a team and all of them were chipping in and helping one another! It is evident that 2 sales person is not quite enough to attend to the number of customers in the showroom and I would like to complement the customer service staff, Clarence, who was there to help out with the computer hardware and ended up extending help to his showroom collegues in serving customers. I was fortunate to have met Clarence. Not only did he made very good recommendations, he addressed my concerns very patiently and also filled me in on the details of the mattresses. At the end of my first visit, I walked away with a weighted blanket and returned some time later to purchase a Queen size mattress. The weighted blanket is such a good buy! It has greatly improved my quality of sleep ever since! I would highly recommend this to all.
Phillip B.
Verified by Origin
4
The build quality of this mattress is undeniable. I am 69 and expect this will last for the rest of my life! At a full 26cm height / thickness it is nearly 50% deeper than the one it replaces and is way more comfortable. Firm but soft to lie on due to the top layer and in 3 weeks I have seen a significant improvement in my sleep quality and a long term back problem stemming from a slipped disc. My one gripe is the size, particularly the length. Research suggests the UK standard for a single is 190x90x variable depth. The origin hybrid single is advertised on the website as 190x92x26. The depth is indeed 26 cm, but the length and width come in at 186x90. I am actually content with the width. It is "standard" and thus matches my bed frame. But the length is 6cm shorter than advertised and 4cm shorter than standard. This is noticeable and my photos shows how short of the foot of the bedframe it is. Also I am 5ft 11 inches tall (180cm) and for the first time in my life I have experienced my toes curling over the end of my mattress when I stretch out. Not a major problem as, like most, I sleep mostly with legs bent and somewhat diagonally most of the time. Nonetheless rather disappointing for such an otherwise excellent product.
Jolyn W.
Verified by Origin
5
The Origin mattress is really worth buying. Renovated my place so I disposed my old mattress and my son's one too. Was recommended by my friend to buy from Origin as she had gotten one for her daughter. I still had my doubts as I had read some bad reviews online. So I looked at other brands which kept appearing on my Facebook page such as Noa, Haylee, Sonno and Emma. Was reading through their reviews too. In the end, I decided to go with my gut instinct and purchased two mattresses from Origin fews days just before I moved back home. Ordering online was hassle free and delivery was also during the stipulated timing. The delivery guy even called before coming. The mattresses are very comfortable so much so I call them sleep monsters. My backache from the previous Seahorse mattress is gone and I can really sleep on it without wanting to wake up. I haven't had such good sleep in such a while. I was telling my husband that I could laze in bed the whole day and he said it was a good problem. If not for the fact he has to work, he would be sleeping in it for a longer time too. My son also finds it very comfortable. I am not selling 'ko yok' for Origin Mattress but it's really worth a try and the price is not high end too.
Deb H.
Verified by Origin
5
I order the Hybrid Pro (this is approx £360 more than the standard mattress. ) Once it had been on bed for 48 hours I measured the depth which was 26cm NOT 31cm (as advertised). The packaging label also stated the mattress weighed 40kg NOT 49-51kg (as advertised). I can also feel the springs all around the sides of the mattress so this indicated that the D-3 Edge Support (as advertised) is missing. I raised these concerns with Customer Service as I had wondered if there had been an issue in the factory and I had been delivered a standard mattress and not a Pro (£360 more). I was told by customer services that it could not possibly be a standard mattress because of the colour! They told me 'we are working on having our QC checks standardized". offered a 5% discount which they then improved to a 10% discount. I have had no assurances from them that by accepting this I will not invalidate my right to return within 200 days. The mattress is comfortable but I am not convinced it is the Pro. Could I have saved £360 by buying the standard. Disappointed in customer service and disappointed the mattress is not the specification advertised. Not a great shopping experience for what is a major and important item.
Sacha
Verified by Origin
5
My previous mattress was ten years old and was a pretty inexpensive item. Having been a clinical nurse for many years (we are prone to back grumbles due to our job), I was keen to find a mattress which helped to support my back, no matter what sleeping position I end up in during the night. I researched many companies and products, but the Origin Hybrid was mentioned by several physios and chiropractors as being a good option for back support. The ordering process was simple and delivery was really fast and on my preferred day. The mattress was easy to unpack and was pretty much ready to use straight away, although I let mine settle in the frame for a number of hours before I popped the sheets on. I have been using this mattress for nearly three months now and I do not regret spending that bit more money for a mattress which is good quality and really comfortable. No matter which way I turn at night (and I wriggle constantly!) I feel incredibly supported and my sleep has definitely improved. Although the mattress is medium to firm to provide back benefits, the foam layering makes it super comfortable to sleep on. I can absolutely recommend this mattress for a back support and a good nights sleep :)
Mohammad N.
Verified by Origin
5
The Best Sleep I've Ever Had! I've tried several high-end mattresses over the years, including Simba, Tempur, and a £800 IKEA mattress, but nothing comes close to the Origin mattress. My sleep has completely transformed, I used to get only 6 hours of sleep, and now I'm consistently getting 10 hours, waking up refreshed and pain-free. Comparing to Other Brands: Origin: 10/10 - The best mattress I've ever used! Tempur: 7. 5/10 - Comfortable but too expensive for what it offers. Simba: 7/10 - Good, but not as supportive as I expected. IKEA (£800 model): 5/10 - Overpriced for the quality and not very comfortable also too heavy to move around. One of the biggest surprises was how well it blocks out disturbances. Even if my room is filled with light, I stay asleep without waking up it feels like a miracle! The only small issue I had was a misunderstanding about the pricing and the free pillow offer, they removed the free pillow, which I was expecting. Luckily, I had an extra Origin pillow from my brother, and it's perfect for side sleepers! If you're looking for a mattress that truly improves your sleep, I highly recommend Origin. It's worth every penny and thank me after buying it!
Henry L.
Verified by Origin
1
I read about Origin mattresses online and given the positive feedback and competitive pricing I was willing to give them a go. We never received the mattress so I cannot comment on the quality. The delivery was scheduled for Saturday. The first warning sign was a call at around 20:30 on Friday night from the courier saying he would be at my house in 10 mins. I was not at home so couldn't take the delivery. I was promised the delivery would take place on Saturday as planned, although the delivery window was 7am until 9pm. I waited at home all day and the delivery did not arrive. No call, text or email to update me. Neither Origin or their logistics partner, ArrowXL, have customer service operators you can speak to. Everything is done via email or chatbot. Sunday. . . No Response Monday. . . a response but no ability to deliver. Delivery booked for Tuesday. Tuesday. . . waited at home from 7am till 9pm. No delivery. Received a text message at past 9pm saying delivery not possible. Wednesday. . . waited to hear from Origin about resolution. No urgency and left to twiddle my thumbs waiting to hear from them. Another day wasted at home. I have sent them a request to cancel my order.
Chloe P.
Verified by Origin
1
I order the Hybrid (this is approx more than the standard mattress. ) Once it had been on bed for 48 hours I measured the depth which was 26cm NOT 31cm (as advertised). The packaging label also stated the mattress weighed 40kg NOT 49-51kg (as advertised). I can also feel the springs all around the sides of the mattress so this indicated that the D-3 Edge Support (as advertised) is missing. I raised these concerns with Customer Service as I had wondered if there had been an issue in the factory and I had been delivered a standard mattress and not a Pro (more). I was told by customer services that it could not possibly be a standard mattress because of the colour! They told me 'we are working on having our QC checks standardized". offered a 5% discount which they then improved to a 10% discount. I have had no assurances from them that by accepting this I will not invalidate my right to return within 120 days. The mattress is comfortable but I am not convinced it is the Pro. Could I have saved by buying the standard. Disappointed in customer service and disappointed the mattress is not the specification advertised. Not a great shopping experience for what is a major and important item.
Paul
Verified by Origin
5
Ok - first disclosure - I was offered a cashback reward for this review. Nevertheless, I'm going to be honest. I'm very happy with the mattress. I bought the Ergoflex memory foam mattress before this pne and returned it. I sleep under a weighted blanket and I found the memory foam heated me up in the night too much. The origin hybrid design is much cooler and hasn't been a problem. I shift between side sleeping and sleeping on my back. The medium firm feel of this mattress works ok for both. Basically I don't really notice the mattress. Thsi is a good sign, right? If I'm not noticing anything it means I'm comfortable. If I had unlimited funds I probably would have tried the sleeping duck for the adjustable zones which would be nice for side sleeping - softer around the shoulders, firmer around the hips. But this was less than half the price on EOFY sale and does the job. I sleep well, it's supportive and doesn't aggravate my lower back, it's good enough for the job at a great price. According to CHOICE it has excellent longevity so I'm happy. I would have given 4. 5 because no adjustable zones, but choosing between 4 & 5 I give it 5 becuase it's such good value.
Liisa-Kai J.
Verified by Origin
5
I've been sleeping on the Origin Hybrid Mattress for a few weeks now, and I can confidently say it's one of the best mattresses I've tried. It strikes a great balance between comfort and support - the memory foam layer gently contours to the body, while the pocket springs provide solid back and edge support without any sinkage. I occasionally get lower back pain, and since switching to this mattress, I've noticed a significant improvement. I wake up with less stiffness, and overall, my sleep quality has definitely improved - I fall asleep faster and feel more rested in the mornings. In terms of durability, the mattress has held its shape well. No sagging, no impressions - it still feels as supportive as it did on day one. I also appreciate that it's breathable and doesn't trap heat, which has made a noticeable difference during warmer nights. The delivery process was smooth, and the mattress came vacuum-packed in a box, making it super easy to unpack and set up. No weird smells or long wait times before use. Overall, I'd highly recommend the Origin Hybrid Mattress to anyone looking for a durable, supportive, and super comfortable sleep upgrade.
Sheba J.
Verified by Origin
5
I have been without a usable mattress for a month! I gave a poor review regarding their defective mattress a few weeks ago, after exchanging frustrating emails with the company. I received an immediate reply agreeing to sort the issue out but also asking that I take my review down! How can reviews be trusted if this is the way it works? I said I would not do anything till the issue was sorted. The company agreed to refund my money but started with 10% saying the balance would be given after 25 days. On reminding them after 25 days I was asked for a lot more photographs and then told a "charity" would collect the defective one (no name or date given) and then, if they think the mattress is not damaged (which it is from the day I got it), a refund would be raised, taking 7-14 days thereafter to reach my account! I wish I had read the reviews. I am utterly feuds and have now told them I will be disposing of the mattress (how do you give a defective item to charity) and will ask my credit card company to take up the matter. I need a new mattress now, having nowhere to store the other one, but that does not fit in with their ridiculous "policy".
Harry C.
Verified by Origin
2
I have been without a usable mattress for a month! I gave a poor review regarding their defective mattress a few weeks ago, after exchanging frustrating emails with the company. I received an immediate reply agreeing to sort the issue out but also asking that I take my review down! How can reviews be trusted if this is the way it works? I said I would not do anything till the issue was sorted. The company agreed to refund my money but started with 10% saying the balance would be given after 25 days. On reminding them after 25 days I was asked for a lot more photographs and then told a "charity" would collect the defective one (no name or date given) and then, if they think the mattress is not damaged (which it is from the day I got it), a refund would be raised, taking 7-14 days thereafter to reach my account! I wish I had read the reviews. I am utterly feuds and have now told them I will be disposing of the mattress (how do you give a defective item to charity) and will ask my credit card company to take up the matter. I need a new mattress now, having nowhere to store the other one, but that does not fit in with their ridiculous "policy".
Dorin
Verified by Origin
5
Ordered the mattress and it was supposed to arrive in 2-5 working days. I noticed it wasn't even dispatched when 4 working days lapsed and I really needed the mattress as I was sleeping on a couch while waiting for it, so I contacted customer service. They didn't deign to respond. 7 working days passed, mattress still hadn't even been dispatched so I emailed customer service again. They responded saying they were sorry, but the order was delayed and I was offered 5% discount for the inconvenience. I asked how much longer I would have to wait for it and they said they weren't sure. Contacted them again after 3 working days and they said they had managed ti get an estimate and it would arrive in 2-3 months. They offered the option of a refund which I accepted and this was quickly reflected in my bank account, which is why they get 2 stars. They would have received 3/4 stars if they had actually communicated the issues they were having rather than me losing two weeks and sleeping on a couch while having to drag the truth out of them. Supply issues happen, but the customer service seems to need improvement. Too bad I couldn't try the mattress
Jaimin B.
Verified by Origin
5
I've been using the Origin Hybrid Mattress (King size) for just over 3 months now, and it's been one of the best decisions I've made for my sleep and health. I originally bought it because I was struggling with lower back pain, and after trying multiple mattresses in the past, none gave me the balance I needed-until this one. The Origin Hybrid offers just the right amount of firmness and softness. It contours nicely to the body without sinking too much, which has really helped with spinal alignment. Within the first week, I noticed a big improvement in my sleep quality and a reduction in the morning stiffness. After 3 months, I can honestly say the back pain is significantly less, and I wake up feeling more refreshed and supported. The build quality feels premium. The materials are breathable, which is great during warmer nights, and motion transfer is minimal-my partner can toss and turn without waking me up. And for a King size, it still feels spacious and cozy at the same time. Highly recommend it to anyone dealing with back issues or just looking for a solid, comfortable mattress. Definitely worth the investment.
JY C.
Verified by Origin
4
The Origin Mattress has been a pleasant surprise for the past year. Not only does it offer remarkable comfort, but it also proves to be highly durable, all at a reasonable price. From the moment I lay down, I instantly feel the perfect combination of softness and support. It's designed to alleviate pressure points and provide a restful sleep, regardless of my preferred sleeping position. What truly impresses me is its durability. Even after a year of daily use, it remains in excellent condition, showing no signs of sagging or wear. The quality materials used in its construction ensure it will continue to deliver a comfortable sleep for years to come. Another great aspect is the Origin Mattress's budget-friendly pricing. It offers exceptional value for its quality and features, making it an affordable option without compromising on comfort or durability. In summary, the Origin Mattress has exceeded my expectations with its unbeatable comfort, durability, and affordability. If you're looking for a reliable and comfortable mattress that fits within a reasonable budget, the Origin Mattress is a fantastic choice.
Lily S.
Verified by Origin
5
On Black Friday we tried an Emma-luxe they had delivery/collection and wrong mattress issues and I am still waiting for a refund! Emma was uncomfortably firm with a minor improvement over their original in our guest bedroom. Out of the box the Origin Hybrid Pro Mattress does *not* smell like Emma's foam, I guess it's the latex. For a similar price the origin hybrid pro is hands down a better product. Origin is softer but for myself it is still too firm, their email customer service told me its firmness at 7 out of 10. So I purchased a Dorma Sumptuously Soft Down-Like Topper and I can now sleep on my back without moving around as much. Origin's website needs improving:- it certainly is not a " medium plush with 5 star comfort" is not comparable to a medium firmness at John Lewis. - the website claims 8 layers but the product label states 6. - they need a picture showing how they measure 31cm Vs Emma. - they should sell a second softer version bed. It was worth it because I dislike all showroom shops plus it was delivered within 4 days at a fraction of the price. John Lewis suggested 8 weeks.
Mia W.
Verified by Origin
5
On Black Friday we tried an Emma-luxe they had delivery/collection and wrong mattress issues and I am still waiting for a refund! Emma was uncomfortably firm with a minor improvement over their original in our guest bedroom. Out of the box the Origin Hybrid Mattress does *not* smell like Emma's foam, I guess it's the latex. For a similar price the origin hybrid pro is hands down a better product. Origin is softer but for myself it is still too firm, their email customer service told me its firmness at 7 out of 10. So I purchased a Dorma Sumptuously Soft Down-Like Topper and I can now sleep on my back without moving around as much. Origin's website needs improving:- it certainly is not a " medium plush with 5 star comfort" is not comparable to a medium firmness at John Lewis. - the website claims 8 layers but the product label states 6. - they need a picture showing how they measure 31cm Vs Emma. - they should sell a second softer version bed. It was worth it because I dislike all showroom shops plus it was delivered within 4 days at a fraction of the price. John Lewis suggested 8 weeks.
Andy N.
Verified by Origin
5
after 3 month the middle of the mattress became soft and i started having backaches. i wrote in on the 10th Apr to return the mattress and followed their instructions in the email for the return. Their logistic partner was suppose to call and collect the mattress. Today is the 24th Apr no news from logistics and no news of the refund. Business must have been so good and prosperous that they cant find the time arrange a collection? I wonder how long before i can see my money? but not to worry i will continue to update here on the return process. Updates: 24. 4. 2023 received a whatsapp from logistic partner to collect 25. 4 nite but condo rules wont allow. Apologised for delays due to holidays and will arrange again. 25. 4. 2023 yay! received reply from Origin on Google. Keeping fingers crossed as 120 days will be up 30. 4. 2023. final update: Logistic partner came and collected the mattress on the 26. 4. 2023 and received full refund on the 27. 4. 2023. 5 stars for the refund process. they cut out the origin tag and according to the person the mattress will be donated to charity.
Sandra S.
Verified by Origin
5
I can't comment on the product because I had to cancel my order. When I placed my order I was told it would be delivered between two and six days later. On the 5th day,having received no tracking info,I messaged the company and was told that due to 'unforeseen circumstances ' it was on back order and would take up to six weeks to arrive! If I hadn't made contact,when would they have informed me? And why were they still advertising the same mattress on the website with a 2-6 day delivery window? Also the 'sale' which was 'ending' on the evening I placed my order re started the following day,so not a real sale. I was offered a paltry 5% off if I waited for the order, which frankly was an insult. I cancelled immediately and had a look online to find many others had had the same experience over some time. The product is made in China and shipped over here,which is why there is a delay,I presume. But if they know they can't fulfill their orders for up to 7 weeks,why are they still advertising goods with a 2-6 day delivery? Dreadful customer service.
Rob C.
Verified by Origin
5
I was taken in by the slick website and chose the earliest delivery date available for the mattress I ordered. Swiftly received confirmation that delivery would be some day between 4 dates and not the day I specified. Delivery was subsequently scheduled for 3 separate occasions and none of these were fulfilled. While I acknowledge that the fault was with their chosen courier; the mattress company were indifferent to our pleas for assistance. They will not speak directly by phone to customers - rather they rely on a help desk ticket system which shows a callous disregard for customers needs. Their policy seems to be: take the customer's money, pass all obligation over to the courier, when things go wrong; let the courier attempt delivery (phantom or otherwise) 3 times then offer a refund. They seem unconcerned that the customer is waiting in for a deliveries that don't arrive nor are they interested in assistng the customer in reaching a swift resolution. I finally got a refund after hitting my head against a brick wall for way too long.
Muhammad C.
Verified by Origin
5
Having read hundreds of reviews from many mattress brands, I chose Origin because it had an extra few layers compared to a mattress with a female's name and there didn't seem to be false special offers like a few others. I wasnt interested in so called free pillows offered by other companies. I ordered the mattress very late Wednesday night and in the morning I received email confirmation. I wrote a note to say I would be home the next day if there was a chance of delivery and to ring. Friday morning a phone call from the delivery company to say they would be there within the hour. They carried the mattress box upstairs. The mattress itself appears to be good quality. It is to me very firm and supportive, exactly what I needed. I have slept on it for 3 weeks now. There was no unpleasant smell either. I have no hesitation in recommending to those who are, like I was, trawling through so many reviews, trying to make the right decision. Yes it's manufactured in Malaysia and not US, but its still providing work in the logistics section.
Lee F.
Verified by Origin
1
On Friday I received 1 pillow, today I received the mattress, however, the delivery company refused to take the old mattress away, despite me paying more for the service. It is impossible to speak to anyone at Origin. The live chat is only for new customer enquiries, despite this, I still tried to contact them on live chat. They apologised and said they would ask their customer service team to contact us as a matter of urgency. I haven't heard anything since. Terrible service and I am now stuck with a very heavy mattress on my landing/half in my bedroom, whilst my old mattress remains on my bed. Both mattresses are too heavy for me to move on my own. The delivery guys put mud all over my new stair carpet too! Terrible service! I selected Origin after reading reviews and a comparison page in the Good Housekeeping magazine where the reviews were favourable, I will be letting them know about the rubbish service they provide. From the previous review on here, this seems to be a regular occurrence!
Rob C.
Verified by Origin
5
On Friday I received 1 pillow, today I received the mattress, however, the delivery company refused to take the old mattress away, despite me paying £45 for the service. It is impossible to speak to anyone at Origin. The live chat is only for new customer enquiries, despite this, I still tried to contact them on live chat. They apologised and said they would ask their customer service team to contact us as a matter of urgency. I haven't heard anything since. Terrible service and I am now stuck with a very heavy mattress on my landing/half in my bedroom, whilst my old mattress remains on my bed. Both mattresses are too heavy for me to move on my own. The delivery guys put mud all over my new stair carpet too! Terrible service! I selected Origin after reading reviews and a comparison page in the Good Housekeeping magazine where the reviews were favourable, I will be letting them know about the rubbish service they provide. From the previous review on here, this seems to be a regular occurrence!
Wing H.
Verified by Origin
5
I recently had the chance to try the Origin Hybrid Mattress and Superior Coolmax Latex Pillow, and I can personally vouch for their comfort and quality. The mattress offers firm, breathable support that helps reduce tossing and turning, while the pillow provides just the right balance of softness and structure. After trying this combo myself, I noticed the difference almost immediately. I went from tossing and turning to sleeping soundly through the night. I wake up feeling more refreshed, and that made a real difference in how I show up for both my work and my family. The delivery was quick, I got mine the very next day! It also comes with 15 years warranty and 120 nights trial. This combo is perfect for families looking to improve their sleep environment. As an infant and child sleep consultant, I know how vital it is for parents to get quality rest, because when parents sleep better, they show up better, for themselves and for their little ones. Highly recommended!
Lauren F.
Verified by Origin
5
The only way to contact Origin is by email. No phone number on the website or full company address. This shoudl have been a red flag. I had to no alternative but to email them. Origin tried to tell me that the mould was on the polythene and not on the mattress. Origin would notcollect the mattress for 25 nights. I informed them that mould doesn't not grow on polythene, but on organic material and matter. After we played tennis email, I contacted Paypal and seriously thought about involving Trading Standards. This prompted them to collect the mattress. The Origin representative that I was dealing with asked me to close the Paypal case and then they would issue a refund. After chat with Paypal they advised that I ignore the Origin email, which I did. Paypal issued a full refund including the outrageous delivery charge. Based on my experience, I'd avoid. Company Address US: Registered office: Manchester, Cardinal Maritime Limited, Sharston Road, Manchester, M22 4ZS
Muhamad I.
Verified by Origin
5
I recently purchased the Origin Hybrid Mattress, and I have been extremely impressed with its performance. The standout features for me are its comfort, firmness, and excellent support. Since using this mattress, I've noticed a significant improvement in both the quality of my sleep and my overall comfort. It truly delivers on the promises made in the advertisements. The durability and quality of the materials are top-notch, making this an excellent long-term investment. Additionally, I found the mattress to be highly suitable for Singapore's humid climate, as it remains cool and breathable throughout the night. The delivery process was excellent-fast and hassle-free. I received the mattress much quicker than expected, which was a pleasant surprise. Overall, I would highly recommend the Origin Hybrid Mattress to anyone looking for a high-quality, comfortable mattress. It truly delivers on what it advertises, and I couldn't be happier with my purchase.
Edwina H.
Verified by Origin
1
I sent an email to Origin Customer Service earlier today complaining that the courier company (SGK Distribution) you have chosen to use has not managed to get my mattress to me, despite the fact that I was at home all day on my chosen delivery date. They just don't seem motivated to deliver any time soon. This will be week 3 of sleeping on the floor. I've received no response to my email to Origin, but I have received a request for a review on the quality of my sleep since my order! To be honest, I'd be sleeping better if I'd actually received the mattress I have paid for. Why ask for my availability at time of ordering, if my request for a specific day is going to be ignored? Awful service! I will be cancelling my order before I even receive the mattress and have a chance to try it out. I had given the courier company an opportunity to rectify the situation and deliver this Monday. They have had a week to figure it out and couldn't. Horrendous service!
Weng Y.
Verified by Origin
5
Had a very positive experience with them! I did a last minute order as I had overseas relatives arriving upon recommendation and positive reviews from some friends. - The Service is prompt. - The Delivery Agent (Your Transporter) is tidy and neat. - The handling of my mattress is immaculate. - The manner where they packed the mattress is impressive. - The explanation done was detailed. - The comfort level was way above expectations! - Price is so reasonable! I was pleasantly surprised to know that they delivery agent was not directly them. The delivery gentleman did a fabulous job from arriving, transporting, assembling and explaning the mattress with such professionalism! My relatives had many comfortable rests and could not believed we did this with such a short lead time. They even asked if they could help transport the mattress back to USA! Kudos to the team that make this happen! Will definitely recommend to engage their products and services!
Steven L.
Verified by Origin
5
Following on from my original review . Due to the lateness and general problems with delivery i was given a 5% discount. When the mattress arrived it was found to be 4cm shorter than advertised. I complained and told i would have to wait 25 days . This i did . Overall i would be happy to keep the mattress if offered a substantial discount but they want me send it back for a replacement. I would be happy to do this but they will not send out a new one until they receive the original one back. I will therefore be without a mattress for a considerable period of time. I am a pensioner and would have considerable difficulty getting the original mattress down 2 flights of stairs and even more difficulty getting a new one up these stairs as now have no one to help me as delivery is only to the door. Surely offering a much better discount would help all round as they would not have to provide a replacement and delivery?All problems sorted to my satisfaction.
Mick P.
Verified by Origin
5
It got off on a rocky start after ordering the hybrid mattress. Order confirmed, delivery between 4-10 March. Then an email with 'good and bad news' which could have been a scam email, in my opinion. It turned out to be a discount presented in a rather awkward way ( with another payment link) Anyway, the mattress arrived within 3 day without prior confirmation, at 7. 25 a. m which was perfect. I decided to keep it after the above. I'm happy I did. It does take a few days to get used to the firmness but then somehow it adapts to one's body and is firm in the most supportive way. I am really pleased with my purchase ( without the discount :( ). I can truly recommend this mattress after having tried a competitor's memory foam award winning mattress. CS seems to be 8 hours ahead of the US hence slow emails that cross one anotherI only wish I had purchased the Pro version now for a likely even more comfortable experience. Thank you,MP
Aaron C.
Verified by Origin
4
Delivery timeslot is supposed to be till 5pm, and it's already 6. 30pm with no call from them at all. Not even sure if they are going to arrive. Can never get through on the customer service number even during working hours. Edit: all the way until 8pm still nothing Edit: origin mattress called me to say that delivery was supposed to be the next day and it's stated on the email. Well there's nothing. Full disclosure, I'm a repeat customer, and had a pleasant experience at the showroom. But this experience has just been horrible, waiting from 12pm to 8pm, what a disappointment. I'll look into amending this review only after I have received it today on time Edit: mattress was delivered within time slot once we have corrected the misunderstanding. Origin team reached out and was apologetic about the miscommunication. I will be amending my review for now, and may amend again once I have tried out the mattress for a longer period.
Ruth K.
Verified by Origin
5
We are just so pleased with the Origin Hybrid Pro which we have in a King Sie for our bed. It's highlighted just how compromising we had been being with our old mattress as this provides a much better night's sleep. Both my husband and I, who would have said we like different things when it comes to a mattress, are very pleased with it and what made it even more spectacular is that it arrived rolled up and was pretty flat but within minutes of the packaging coming off it was HUGE in terms of depth! It feels very protective and doesn't make noises when you move, it's just comfortable and comforting. We adore it. We have a pair of the latex pillows to go with it which I was skeptical about on account of the price which seemed high. Having now used them I want to get more so that everyone in the house has the same comfort level. Never experienced a pillow like it in a hotel or at home and they are worth every penny, probably more!
Laura W.
Verified by Origin
5
After 2 painful nights on the mattress that came with my apartment I knew I needed to get a new one, so I looked at review articles for "bed in a box"-style mattresses in Singapore. Origin came in at #1 on quite a few of them so I decided to take the plunge. NO. REGRETS. I have a Fitbit smart watch that tracks my sleep and I was getting scores of 90 within 3 days of getting the mattress. I ordered it in the morning and it arrived in the afternoon; I opted for the unboxing service and the fellow who did it was efficient and explained that I had to let it rest for 2 hours before I could make it up and test it out. He also took the huge box and all the wrapping away with him. Since I put it on top of the existing mattress my bed is delightfully tall, which is awesome since I'm 180cm tall and short beds are hard on my knees. It's been 3 weeks or so since getting the mattress and I couldn't be happier. Highly recommend.
Alfie S.
Verified by Origin
5
I bought a super king size hybrid pro mattress from origin based on the specs listed on their website. What I have received is. . . Something else. It's 27cm instead of the 31cm advertised. It's got 4 pocket sections unlike the 5 shown on all of their photos. I can feel the springs in the sides which I'm not supposed to be able to. Its delivery weight is listed as 50kg in the box, when it's supposed to be 63-65kg for the mattress alone. I believe they are selling their normal hybrid mattress to people with the hybrid pro label tagged onto it. The cost difference between the 2 is nearly £400 when on sale, this is terrible. I've been offered a 5% discount and since then I have received no response to any further emails from them despite them being quite quick to get back to me earlier in the day. I will be looking into the 200 day return policy next. Buyer beware, product isn't even close to what they advertise.
Tallpiscesgirl
Verified by Origin
5
Loving my new Origin Hybrid Mattress. The mattress arrived with an impressive 120-night money-back guarantee, which honestly provided tremendous peace of mind. I'll be transparent: the first few nights required adjustment. After years of sinking into excessive softness, my body needed time to acclimate to this new level of support. But I'm genuinely grateful for that trial period. It allowed me to move past the initial adaptation phase and truly experience the mattress's benefits. There's substantial support that keeps my spine properly aligned throughout the night. The pocket springs respond to my body's curves while the latex and foam layers contour gently. Those morning aches have virtually disappeared! The zero motion transfer technology has been very helpful to me. Getting in and out of bed no longer creates that rolling wave across the entire mattress. Everything feels contained and supportive.
Emily E.
Verified by Origin
5
Be careful - We would not order ( our order #33132 05/11/2023 ) from Origin again, there is no customer service, it is all very odd. The website is slick - we ordered easily enough the mattress, two pillows ( supposedly free ) and paid to have our old mattress taken away. The mattress arrived on the day we requested but without the pillows and the delivery firm told us that another firm would come for the old mattress. The old mattress is still outside ( now very wet from the rain ) , it is the weekend and we are going to try to get rid of it ourselves. There was no response to our email sent the following day. Eventually we managed to have an 'online' chat with 'support' but nothing has been resolved. Lastly and worryingly there is no paperwork with the mattress, how to care for it ( does the mattress need turning , Can the mattress be vacuumed , where it is made, what it is made of Who is Origin?
Kerry D.
Verified by Origin
1
Be careful - We would not order ( our order #33132 05/11/2023 ) from Origin again, there is no customer service, it is all very odd. The website is slick - we ordered easily enough the mattress, two pillows ( supposedly free ) and paid to have our old mattress taken away. The mattress arrived on the day we requested but without the pillows and the delivery firm told us that another firm would come for the old mattress. The old mattress is still outside ( now very wet from the rain ) , it is the weekend and we are going to try to get rid of it ourselves. There was no response to our email sent the following day. Eventually we managed to have an 'online' chat with 'support' but nothing has been resolved. Lastly and worryingly there is no paperwork with the mattress, how to care for it ( does the mattress need turning , Can the mattress be vacuumed , where it is made, what it is made of Who is Origin?
E-Wen H.
Verified by Origin
5
I am glad that I have chosen Origin Mattress. The brand delivers good slumber for a healthier lifestyle and better recovery from my high impact activities. The delivery process was efficient- the mattress arrived in just 2 days! I love the soft surface and the firmness of the mattress that can support my back. It is true that this mattress does not transfer motion so that I get uninterrupted sleep all night long. I also adore the cooling materials used. Origin Mattresss offers everything that a mattress should have in 7 layers! I also would like to vouch that the 120-day trial is valid and the longest among other online mattress. This way of testing the mattress is much more effective than rolling on the sample mattress in the mall. Yes, not to mention, the Origin latex pillow is the best. Firm enough for support, soft enough for comfort. Thank you Origin Mattress for such good products!
Alvin L.
Verified by Origin
5
The wife bought the king size for our new house in Kuala Lumpur . Have been sleeping on it for almost a month. Here's my review from ordering till the sleep experience: 1. The countdown offer on the website is fake. After it reaches zero, it is reset to start again. 2. Order process was a breeze, but the mattress arrived 1 week earlier than the date specified. Fortunately, I was at the new house dealing with the contractors. 3. I had to carry the box in with the delivery guy as king size is very heavy. Good thing that it was very easy to open the box and set up the mattress. 4. Origin mattress is definitely worth the money. It is very soft and it doesn't give me the sinking feel of a memory foam mattress. So many times I adjusted myself on the bed carefully, forgetting that it has motion isolation technology, which is good for light sleepers. I would recommend this mattress!
Anthony N.
Verified by Origin
5
I had slept on the origin mattress around half year already, and i'm very satisfied on it and without complain on this mattress. I had bought a Joxx Mattress before, but it was too soft and lack of support to the body, which i found it is not suitable for me. Then i decide to give a try on Origin Mattress, which got a nice balance between softness and firmness, the mattress was built in hybrid way with more materials instead of pure latex, the feeling when sleep on the mattress is more natural, and i can easily adapt and fall in sleep on Origin Mattress very fast. The quality of the mattress is also good, after half year use the mattress shape and firmness remain the same. I will definitely recommend Origin Mattress to my family and friends. Hopefully can see Origin Mattress continue to invent more bedding products and I will definitely give it a try, keep up the good work.
Jason C.
Verified by Origin
4
Sharon was meticulous and knowledgeable. She was able to introduce the pros and cons of each mattress to enable me to make an informed decision on which bed to get. *edit* had a session to forget with regards to the good received and the manner it was delivered. The delivery guy was impatient and complained about things that were not in our control. Worse still, the bed frame was changed without our prior notice. Origin did not make an attempt to inform us of the change, and we were not even given the option of re-choosing the bed frame. I have reached out to Origin but have yet to get a satisfactory reply from them. *edit* Service recovery was commendable. Origin offered us the option that we had initially chose. Although it was an older part, it served its purpose well and we are happy with the service recovery in general. Thank you Origin for the good service.
Jaime O.
Verified by Origin
5
Finally Quality Sleep We have been using this mattress now for a little while and it has been my back saver. I have a medical condition with my back and one with my pelvis and we have been struggling to find something that suits both me and my medical conditions along with both me and my husband having different sleep positions, me being a side sleeper and him being a back sleeper. Over the last few weeks, I have had a massive improvement in my quality of sleep and this I can only put down to the 8 premium quality layers within the Origin Hybrid Pro mattress. Not only that the number of times I am awake has now gone to none! I feel better both physically and mentally with having a better quality of sleep and not even my menopausal heat is getting in the way as this mattress is living up to its claim to draw excess heat away to help regulate your body temperature!
Ella W.
Verified by Origin
4
Finally Quality Sleep We have been using this mattress now for a little while and it has been my back saver. I have a medical condition with my back and one with my pelvis and we have been struggling to find something that suits both me and my medical conditions along with both me and my husband having different sleep positions, me being a side sleeper and him being a back sleeper. Over the last few weeks, I have had a massive improvement in my quality of sleep and this I can only put down to the 8 premium quality layers within the Origin Hybrid Pro mattress. Not only that the number of times I am awake has now gone to none! I feel better both physically and mentally with having a better quality of sleep and not even my menopausal heat is getting in the way as this mattress is living up to its claim to draw excess heat away to help regulate your body temperature!
Oliver S.
Verified by Origin
5
Finally Quality Sleep We have been using this mattress now for a little while and it has been my back saver. I have a medical condition with my back and one with my pelvis and we have been struggling to find something that suits both me and my medical conditions along with both me and my husband having different sleep positions, me being a side sleeper and him being a back sleeper. Over the last few weeks, I have had a massive improvement in my quality of sleep and this I can only put down to the premium quality layers within the Origin Hybrid mattress. Not only that the number of times I am awake has now gone to none! I feel better both physically and mentally with having a better quality of sleep and not even my menopausal heat is getting in the way as this mattress is living up to its claim to draw excess heat away to help regulate your body temperature!
Nisarg T.
Verified by Origin
2
I'm a returning customer. I bought a Double size mattress in 2024 to which I'll give 100/10 star ratings me and my wife we love that mattress so much as it's perfect combo mattress Firm but just the right amount of softness. We now became a family of 3 and so we needed Super king size so our first and only choice was ORIGIN but we were not happy this time as They've made some changes to the product and it's now very soft *Excellent quality* but soft which is not something we prefer so it's not for us sadly now we'll have to spend a fortune to get a mattress to our liking. But the company ORIGIN is really great and their customer support is superb 100/10 they took the mattress back ASAP and refunded full money in just 24 hours to me. So if anyone is looking for that soft mattress ORIGIN is the way to go. I have recommended this to so many friends and family.
Aacus E.
Verified by Origin
5
I've tried a bunch of mattresses over the years, but Origin is hands-down the best one I've slept on. As someone who trains daily and takes recovery seriously, quality sleep isn't a luxury, it's a necessity. Since switching to Origin, I've noticed a huge difference in how rested I feel each morning. No more waking up with aches or feeling groggy. The support is spot on, firm where it needs to be, but still super comfortable. It keeps my spine aligned and helps my muscles actually relax overnight. Even after intense strength training or sparring days, I wake up feeling way more refreshed. It also stays cool throughout the night, which is a big bonus in this heat. Overall, it's been a legit upgrade not just for my sleep, but for my recovery and performance too. Highly recommend it to any athlete or anyone who just wants to wake up actually feeling good.
Steph
Verified by Origin
5
Delivery was brilliant, I was kept informed of times, they carried in the very large box for me, and placed it where I asked. Unpacking was simple, and the mattress fluffed up really quickly. My first night sleeping on my new Hybrid Pro mattress went well, I was surprised on how firm the mattress was, but this is also why it's supportive. I've suffered with back pain for years, and also had spinal surgery so I am very fussy with my mattress! I love that it's really supportive for my back and there isn't any roll around when I move about. I can't even tell when my husband moves around! The mattress is good at keeping me cooler in bed, hypogenic and the fluffy pillow top makes it very comfy to sleep on. You will need extra deep fitted sheets for it! 4 weeks sleeping on it now, and I am really pleased with it, and would recommend it to family and friends
Jcod
Verified by Origin
5
We are very happy with our mattress. Initially it was much firmer than expected, but after six months of use we now find it very comfortable. Our old mattress gave me a backache, so we took a chance and ordered an Origin mattress which had great reviews and seemed like excellent value for the quality. It is much higher than our old mattress which took a bit of getting used to and my partner finds it a little too soft at the edges, but otherwise comfortable. The quality of my sleep is probably about the same as for the old mattress, but I now find it more comfortable and I'm not waking up with a backache which is a bonus. It is difficult to tell after only six months if the mattress will be durable in the long term. So we shall see. For now we haven't noticed any sagging. We were very happy with the ordering, delivery and installation process.
Sarah C.
Verified by Origin
4
We came to look for a new mattress and left having ordered both a new mattress and bed frame. The products seem limited but high quality. Appreciate the help from Patrick who was very knowledgeable on which mattress would be right for us given my partner's back issues. Editing to add that I'd echo others' feedback on the after-sales service - my partner found it difficult to reach someone over the phone as our bed frame wasn't delivered as expected. The bed frame came a couple days later in the evening, followed by the installation team who arrived at around 10. 30pm. They looked exhausted even before putting our bed frame together. By the time they were done, it was nearly midnight. Not blaming them and we appreciate the job getting done within the day. This appeared to be a regular day for them. Hopefully they are well compensated by origin!
Mummy M.
Verified by Origin
5
So impressed with this mattress. So much cheaper than some of the competitors that we have bought before. The Origin Hybrid comes in a smaller box than I imagined but it was heavy to transport upstairs. Once out of the packaging the mattress opened quickly and puffed up to size. We opened it in the morning, and it was comfortable to sleep on from the very first night. I am pleased to say that we have both been sleeping really well, I am a side/back sleeper, and my husband is a back/front sleeper - we both move a lot in our sleep, but we haven't disturbed each other and I don't think either of us has moved as much on this mattress. It feels very supportive and firm enough without being too firm. My husband likes how he doesn't get too hot like he has on previous mattresses so I guess this is due to the coolfoam - this a really big win for him.
Michelle C.
Verified by Origin
5
It's about a month since I've used Origin mattress. So far so good. It's suitable for both me and my husband. Particularly like the good back support along with a soft top. And definitely more affordable than main-stream brands. Hope they can last! The compressed roll-up packing was good for BTO home owners that need that extra space before unpacking for move-in but have to agree with the other reviewers that it's not easy to unbox it without help (ours was a king size and it's definitely heavy). We also only later realise when our friends staying with us wanted to buy Origin that the refund policy is only limited to 1 pcs per location (lucky we actively clarified) regardless when/how many you buy which is rather show-stopping given that there are usually multiple purchases per household. - So they didn't went ahead and bought another brand
Katie B.
Verified by Origin
5
One star less because the delivery became slightly more complicated than needed, as Origin overeagerly attempted to deliver before their scheduled dates when nobody was home. I then expected redelivery between the designated dates and took time off, but nothing arrived. I had to arrange another delivery day and make myself available once again. The mattress itself is excellent! It feels bouncy but provides great body support, and I wake up without back pain. I was concerned that the top layer would make the mattress too soft, but it's actually very comfortable. Please be aware that it's a heavy piece of furniture and hard to move around. It's slightly smaller in dimensions than my previous Super King but thicker, so I had to get new sheets. All in all, I'm very happy with the purchase and won't need to make use of the 200-day return policy.
Arief S.
Verified by Origin
4
One star less because the delivery became slightly more complicated than needed, as Origin overeagerly attempted to deliver before their scheduled dates when nobody was home. I then expected redelivery between the designated dates and took time off, but nothing arrived. I had to arrange another delivery day and make myself available once again. The mattress itself is excellent! It feels bouncy but provides great body support, and I wake up without back pain. I was concerned that the top layer would make the mattress too soft, but it's actually very comfortable. Please be aware that it's a heavy piece of furniture and hard to move around. It's slightly smaller in dimensions than my previous Super King but thicker, so I had to get new sheets. All in all, I'm very happy with the purchase and won't need to make use of the 120-day return policy.
Murray N.
Verified by Origin
5
I've been using the Origin Hybrid Mattress in my van conversion for a while now, and it's been a game-changer! As someone who spends a lot of time on the road for work mountian biking comfort is crucial. The combination of ErgoCoil steel springs, Hexagrid material, and IceCool Foam provides perfect support and pressure relief. One of the best features is its breathability; I no longer overheat during the night. Plus, the motion isolation is fantastic-I can sleep peacefully without being disturbed by my partner. The mattress is durable and retains its shape well, even with frequent use. Setting it up was so simple and the quick delivery was a nice surprise being in the Highlands. If you're looking for a new mattress that combines comfort, support, and durability, I highly recommend the Origin Hybrid Mattress. It's been worth every penny
Scarlett M.
Verified by Origin
5
I bought a king size hybrid mattress from origin based on the specs listed on their website. What I have received is. . . Something else. It's 27cm instead of the 31cm advertised. It's got 4 pocket sections unlike the 5 shown on all of their photos. I can feel the springs in the sides which I'm not supposed to be able to. Its delivery weight is listed as 50kg in the box, when it's supposed to be 63-65kg for the mattress alone. I believe they are selling their normal hybrid mattress to people with the hybrid pro label tagged onto it. The cost difference between the 2 is when on sale, this is terrible. I've been offered a 5% discount and since then I have received no response to any further emails from them despite them being quite quick to get back to me earlier in the day. I will be looking into the 120 day return policy next.
Peiyi. C.
Verified by Origin
5
This is the one mattress I did not regret buying. Who would have thought a mattress that could fit in the rectangular box be of this comfort? We are sports people and have been struggling with a back pain issue sleeping on mattresses that are too soft and some too stiff that we end up with neck pain too. It's been a year now sleeping on this Origin Mattress and I can safely say this is the brand to trust. Reduced back issues and certainly no neck problems. They've got the structure just nice! A top layer of very nice and soft fabric while under it the slight stiffness still remains. I am picky with colors and I thought they've nailed the cool color as well as the thickness of the mattress. If you are worried about having the mattress sink in a little after a year, this mattress doesn't sink. Am very happy with the product.
Pei G.
Verified by Origin
5
I am here to share my experience with the king size origin mattress which I bought last year. First, it's really anti-shake because of their zero motion transfer technology. I am a person who can be waken up easily with just little sound or movement and this mattress work really well on me. Secondly, the hardness and thickness of the mattress is just nice for me even though it is string-free. In other words, you can just jump and move around without concerning about the piercing of the string from the mattress. Lastly, I have to give my thumb up for the fast delivery. I make the purchase because i was in urgent for the home quarantine during covid-19 pandemic and it was delivered right on time. Really thanks Origin Mattress Malaysia for the convenient and comforts that brought to me. Will repurchase again when necessary.
Frances A.
Verified by Origin
5
The delivery was a bit disorganised. Was told Tuesday but it arrived Saturday before with only 15 minutes notice. Secondly I'm not very mobile or strong. So it was a two person job to move it and unpack it and get it onto my bed. Standard sheets definitely do not fit this mattress. I did enquire about this but got misinformation. There was no dreadful smell. I was VERY impressed with the quality of the materials used and quality of the build. I've had this mattress for 4 or so weeks now. It was so firm I couldn't sleep on it first night at all. I used to wake up aching hence the purchase. This was worse. I purchased a thick mattress protector and extra deep memory foam topper to soften it. That did improve things alot. I still am getting lower back and hip discomfort but I'm getting more used to it. I'm a side sleeper.
Susan
Verified by Origin
4
The delivery was a bit disorganised. Was told Tuesday but it arrived Saturday before with only 15 minutes notice. Secondly I'm not very mobile or strong. So it was a two person job to move it and unpack it and get it onto my bed. Standard sheets definitely do not fit this mattress. I did enquire about this but got misinformation. There was no dreadful smell. I was VERY impressed with the quality of the materials used and quality of the build. I've had this mattress for 4 or so weeks now. It was so firm I couldn't sleep on it first night at all. I used to wake up aching hence the purchase. This was worse. I purchased a thick mattress protector and extra deep memory foam topper to soften it. That did improve things alot. I still am getting lower back and hip discomfort but I'm getting more used to it. I'm a side sleeper.
Carmen M.
Verified by Origin
5
Bought this mattress almost a month ago, after much deliberation between similar brands( Simba, Emma, Dormeo). What I really liked about Origin is the straightforward options, compared to several options on the mentioned brands, which only added to indecision in my case, and not knowing what to go for. And the price of course was very attractive as well, in comparison to similar options. I suffer with back pain especially after a day of working in the garden or doing chores around the house, and I was waking up in pain the mornings. I noticed an improvement in my back pain, and even my partner, who looks like a bagel when he sleeps and blamed his discomfort on his sleeping position, has said he feels much more rested and less achy. We're very very happy with our purchase and have recommended to all our friends.
Fikri M.
Verified by Origin
5
Wise man once said, buying mattress is a long term investment as we spend 1/3 of our lives on bed (sleeping). Origin mattress is a very good investment for me. Using it for almost a year now, my sleep has always been a swift. As a back sleeper, I no longer experience back pain when I wake up. The mattress firmness is perfect; not too soft else my body will sink, not too hard else my back will hurt. The "Zero Motion Transfer" works perfectly, my wife sleep soundly even there is movement on bed. The bed surface is very comfortable, it feels very premium and different compare other mattresses within the price range. Overall it is a 10/10 for me. Highly recommended to people who are looking for a good mattress. If you can spend a few Ringgit for other bed accessories, I will say go for it. It is worth every Ringgit.
Thomas R.
Verified by Origin
1
Don't be fooled by the 120 day risk free trial, origin heavily markets this and depends on customers not reading the very small print in the Ts&Cs. The 120 day trial is limited to 1 product per household. If you buy 2 products (like I did) and want to return both because neither meets your needs, you will only be offered a refund on one. In addition to this, the return process is not customer friendly - no one responded to the various emails sent to their enquiry@origin email address (which is what you are told to do when initiating a refund). I eventually emailed contact support who pointed me to their Ts&Cs that stated I could only return 1 item. Very disappointed considering how expensive the mattresses are and that people rely on companies to follow through on principles they market themselves heavily on.
Nova L.
Verified by Origin
5
After a few weeks on the Origin Hybrid Mattress, I can honestly say it's one of the best decisions I've ever made! Before this, I used to wake up with neck and back pain from my old mattress. But ever since switching to Origin, my sleep has been completely changed. I wake up fresh, pain-free and full of energy. The mattress has the perfect balance because it is not too soft, not too firm and gives great support to the whole body. It's also cool and breathable, which makes a big difference during hot weather at nights. The Origin AirSoft Microfibre Pillows, they're amazing! Super soft yet supportive really complete the sleep comfort. Origin feels premium. If you're looking for a mattress that helps you sleep better and wake up without pain, I highly recommend the Origin Hybrid Mattress. Totally love mine!
Steph M.
Verified by Origin
5
Ordered a mattress back in November, it's now the second week of January and still nothing. I've written them about 15 emails and followed up with 2 calls only to be lied to about stock. One woman said in December "oh sorry we'll get it out to you next week" and i called back and a man said "who told you we have them in stock We're waiting for them to arrive into our warehouse". They keep pushing the shipping dates and the last email said it was basically open ended! They are completely disorganised, no one seems to know what is going on. Horrible experience, my husband had surgery and is now suffering on our old mattress. Wish i didn't waste my time. DONT ORDER FROM THEM, it's all fake reviews I'm guessing... their website says Google Reviews 4. 8... good luck finding those. Will be requesting a refund soon.
Deborah
Verified by Origin
5
Don't be fooled by the 200 day risk free trial, origin heavily markets this and depends on customers not reading the very small print in the Ts&Cs. The 200 day trial is limited to 1 product per household. If you buy 2 products (like I did) and want to return both because neither meets your needs, you will only be offered a refund on one. In addition to this, the return process is not customer friendly - no one responded to the various emails sent to their enquiry@US email address (which is what you are told to do when initiating a refund). I eventually emailed contact support who pointed me to their Ts&Cs that stated I could only return 1 item. Very disappointed considering how expensive the mattresses are and that people rely on companies to follow through on principles they market themselves heavily on.
Ambrose A.
Verified by Origin
4
I ordered a king sized Origin Hybrid on 21 July and it was delivered the next day. However, the delivery did not keep to the scheduled time of 12-5pm and it came more than 2 hours late forcing me to make alternative arrangements for my granddaughter to be fetched after school. But I must commend that the delivery person was very efficient and courteous and I could tell he was very tired. I guess this is something that Origin need to look into on how they can keep to their delivery timeslots. Another issue is that no one at Origin told us upon purchase that we could not lie down on the mattress until 3 hours after unboxing. Imagine what would have happened if we had opted for the later delivery time of 5-10pm. However, I must say I did have a decent night's sleep so hope that will continue. Thanks
Wenlynn C.
Verified by Origin
5
Conveniently delivered to your home, compactly packed. Comfortable to sleep on, it has the memory foam feel to it, and it does have lesser movement (anti-shake) to the person sleeping next to you. My baby is very sensitive to movements, thus this bed did minimize the impact when I have to get on and off the bed while she sleeps. . given how compactly it is packed, the rim support though is not very strong as other conventional beds that has metal/spring along the perimeter. Means if you are on a heavier side, when you sit on the side of the bed, things may slide off the bed (phone for eg). The size seems to be a little teeny bit smaller as per photo, a gap on the length vs the bed frame (it's like the ikea size i think), but it doesn't bother me much, regular bed sheets still fit okay.
Jason W.
Verified by Origin
4
Bought this for my Tenant and this is my 2nd purchase. I bought my 2nd mattress with the Co as the feedback from the Tenant for the 1st purchase was fairly good. She likes the comfort n the texture of the mattress giving her hours of uninterrupted sleep. No Landlord would spend almost $400 to buy a mattress for Tenant as most would buy a low cost unbranded one from the neighbourhood shop. I chose to do so as I treasure the support from my Tenant, whilst I appreciate the promo discounts I am disappointed that returning customers have no further discounts like how many other businesses offer. This will definitely not be my last purchase for mattress & I hope to continue supporting your Co but only if the Co can consider to offer discounts for returning customers. Thanks.
Helen G.
Verified by Origin
5
I recently bought the Origin Hybrid mattress and I'm genuinely impressed. From the first night, it felt supportive, comfortable, and noticeably cooler than my previous mattress. The hybrid design gives a really good balance of firmness and softness - enough support for my back without feeling too hard. After the nightmare I have been having with Emma sleep, I honestly didn't expect buying a mattress to feel this straightforward. But Origin restored my faith a bit, the quality, comfort, and overall experience have been miles better. I've been sleeping better and waking up with far less stiffness, which says a lot. Overall, it's been a great upgrade and absolutely worth the investment. I'd happily recommend it to anyone looking for a comfortable and reliable mattress.
Stephen J.
Verified by Origin
5
Purchasing was easy, delivery was quick, unpacking was easy, i waited the full 72 hours before using, so it had fully expanded, so far it has been quite the upgrade, but time will tell. Its comfortable, not overly firm which is nice, the edges are sturdy, my little one likes to come in beside us some mornings, we went from a double to a king, so there is now plenty of space, i usually end up on the edge, our old bed was a balancing act, slightly too far and it would dip and out you go, not with this mattress, which is nice. This is only a review after 2 weeks, we shall see how it holds up. Reflection for me will be the 2-4 year mark, we had other vendors like OTTY mattresses which failed twice within its 10 year warranty, so im hoping for a better run with Origin.
Hazira Z.
Verified by Origin
5
I bought this Origin Mattress last year (still can't believe it's been a year cause it still feels like new) hehe. As a newlywed, i think mattress is the most important thing u should be invest at your home. Me and my husband have no regrets of buying this Origin Mattress and very satisfied of our purchase. One of the reason i love it cause it has the top part of the mattress that's supposed to be the comfort layer. It is soft, firm and very comfortable to sit or lie down. Until now, there is not dent or anything, still firm and same like the first time i bought it. we really had a good night sleep everyday. Also, we have no issue of backpain everytime we wake up. By far, this is the most worth investment that we did of all time. Thank you Origin Mattress team!!
Laurelle V.
Verified by Origin
5
I've been sleeping on my new Origin Adapt Hybrid mattress for a week now and I genuinely feel the difference between this mattress and the previous one I had (I bought my previous one from MattressFirm. ) I've been having lower back pains due to sitting all day and starting to work out again at the gym and this mattress has been relieving my pain. It has a medium firm feel which is perfect for me as I tend to sleep on my side and stomach a lot. It's so comfortable and cloud-like but, not too soft where I feel like i'm sinking. I've been having the most restful sleeps and I've been recommending this to all of my friends and family! If you're looking for a new mattress that gives you that luxury feel without breaking the bank, definitely get Origin's mattress.
Jen W.
Verified by Origin
5
We recently moved from a memory foam mattress to an Origin Hybrid Pro Mattress and as a woman of a certain age, it has been transformative, and measurable so for my sleep. But let's start at the beginning. The ordering and delivery process was fast and efficient. Delivery was bang on time with a call 15 minutes prior to confirm. The two man delivery team even carried the super king mattress upstairs. As a lifelong insomniac, I am obsessed with my sleep or should that be lack of it I even track it on my phone. It turns out that I am sleeping better and longer on the Origin Hybrid Pro Mattress. Even though I spend the same overall time in my bed, I am getting on average 46 minutes longer sleep each evening which is just amazing and speaks for itself.
Jan W.
Verified by Origin
3
I was extremely pleased that there was no odor when the mattress was opened, a huge plus for me. The mattress inflated well in the middle but one end never fully inflated; it's been a week. The material on that side is still a little wrinkled and bunched up. Not sure what to do about this. It's fine now while that end is at the foot of the bed, but when it's turned it could be low for the head of the bed. The mattress is comfortable for back sleeping, but extra firm and not as comfortable for sleeping on one side. It may just take time to adjust to the firmness. The first night it felt a little hot, but from then on it has been fine. Phone support would really be helpful. I'd like to update this review after a month or so sleeping on the mattress.
Mrsdutchy70
Verified by Origin
5
We've been sleeping on our Origin Premier Hybrid mattress for a little over 2 months now and we love it. I was worried it was going to be too firm for me and hurt my hips but my hips haven't hurt at all. It is a firmer mattress to what I'm used to, I usually go for a pillow top with a nice amount of cushioning so I was surprised I've found this so comfortable, especially since this was half the price of our last mattress. I would definitely purchase this again. The only thing I would like different is the silky top layer, it's not necessary as it's covered by a mattress protector and sheets anyway so it doesn't matter how soft it feels. I've actually slipped off the bed twice when I've sat on the edge to get in. Apart from that, it's great!
Amelia
Verified by Origin
4
got this during a sale. glad that the free shipping could support regional area. the mattress came relatively quick. there was an option to organise for a specific time (to best effort but not guranteed), but unfortunately did not arrive on the day chosen for us. understandable, but things happen. the mattress itself inflated quite quickly once out of the plastic, however strong chemical odour for several hours. the mattress was much softer than expected, was given a medium firm rating i believe. I prefer a firmer mattress, but otherwise still supportive enough. the edges do not offer much support and will sink in if sitting on the edge. having slept on it for a few weeks now, it is quite comfortable, but wish there was option for firmness.
Peter B.
Verified by Origin
5
I am really pleased with my purchase. I replaced my mattress after too many years. I must say technology has certainly changed both the construction and delivery techniques. The mattress is extremely comfortable whilst being firm. The price was incredibly competitive and it feels well made. It arrived on time, with excellent communication with the courier. It was delivered by 2 guys in a box approximately 12 inches square. I would say that it was heavy and really needs 2 people to unpack and maneuver. The old mattress was removed no problem, and I think the extra cost was well worth it. When unpacked it literally unrolled itself on the base, and ater a few hours it had expanded to it's proper size. I would definitely recommend this seller.
Alysha
Verified by Origin
5
We chose two Origin Hybrid Single mattresses for our Airbnb's secondary bedroom, and they've already proven to be a fantastic investment. Being located near the beach, we host a lot of young families, and parents often mention how well their kids sleep here. The support is balanced perfectly soft enough to keep kids comfortable but structured enough that adults have also commented on how great they are for an extra bed. The breathability of the mattress is noticeable, especially in warmer beach weather, and we appreciate the hygienic design since we have frequent guest turnover. We've seen a definite improvement in the overall sleep experience for all ages. These mattresses may be singles, but the comfort is absolutely full-size quality.
Daniel T.
Verified by Origin
5
Bought this single bed for almost one year, damn nice! I faced 2 issues before this: back hurts and sunken bed. At first, my aim was buying a bed just to replace my previous bed, at least tahan until the time I move into my own new house, until I saw this bed I changed my mind. Since there is a bed with 15 years warranty, why not buy this, and so many layers of premium materials with the same price out there, I guess that's it and bought it. I tried some other premium branded and more expensive ones out there, sorry to say to them, my bed is much more better and worth la~ the issues before this was solved, price wise, imagine u pay a normal mattress compared to this divided to 15, it's same or cheaper, but better experience, never regret.
Annie L.
Verified by Origin
5
The mattress is super comfy, we were looking for a medium /firm option as softer mattresses leave us with aches (oh how your 30s change you!)There is very little disturbance when my husband moves or gets in/out and he's noticed the same. The downside was the delivery wait and the unclear communication. To be fair the customer service did always reply to me, but the answers were either ambiguous or wrong estimations. I understand they had a stock issue but just be open about the real wait time and People. will be fine. We got ours about 2 weeks after the original delivery . . . but again with the quality I'm so happy with the quality Word of warning, its super heavy! If you don't have help at home to move it pay for the in room delivery!!

Questions and answers about the Origin Hybrid Mattress

Common questions answered by our team first, then questions shoppers asked the retailer, with the retailer’s own answers.

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Common question
What special technologies are included in the mattress design?
Answer: The mattress incorporates HexaGrid Orthopaedic Technology for deep pressure relief and enhanced back support, and features a cooling design to maintain a comfortable sleep temperature.
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Common question
What is the main feature of the Origin Hybrid Mattress?
Answer: The Origin Hybrid Mattress features a unique dual-stage coil system that adjusts resistance based on weight, providing tailored pressure relief and optimal spinal alignment.
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Common question
What materials are used in the construction of the Origin Hybrid Mattress?
Answer: The mattress includes layers of SnowTencel Fibre, IceCool Foam, bamboo-infused wool, and ErgoCoil steel springs, designed to offer cooling comfort and orthopaedic support.
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Common question
What is the firmness level of the Origin Hybrid Mattress?
Answer: The mattress firmness adapts to the user's weight, generally falling between 6 and 7 on a firmness scale of 1-10, making it suitable for a wide range of sleepers.
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Common question
Does the Origin Hybrid Mattress offer any sleep trials or warranties?
Answer: Yes, it offers a 200-night trial and a 15-year warranty, allowing customers to test the mattress for comfort and ensuring long-term durability.
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Common question
What awards has the Origin Hybrid Mattress won?
Answer: It has won multiple awards including Which? Best Buy for Double Mattresses in April 2024 and the Choice Recommended Award in 2023.
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Common question
How is the Origin Hybrid Mattress delivered?
Answer: The mattress is delivered vacuum-sealed and boxed for easy transport and setup at home.
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Common question
What are the available sizes for the Origin Hybrid Mattress?
Answer: It is available in Single, Small Double, Double, King, and Super King sizes.

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Guides this mattress is featured in

This mattress is listed in 15 of our guides because its build meets what each guide looks for. Each card says what that is.

  • Back pain guide

    Why it’s featured

    This guide lists pocket-sprung and hybrid mattresses at medium-firm tension with no pillow top, which keep the spine level.

    Includes comment from 3 registered clinicians
    Read the guide
  • Neck pain guide

    Why it’s featured

    This guide lists pocket-sprung and hybrid mattresses at medium-firm tension, which keep the neck in line with the spine.

    Includes comment from a registered clinician
    Read the guide
  • Sciatica guide

    Why it’s featured

    This guide lists medium-firm mattresses with a comfort layer over pocket springs, so the back is supported without lying on a plank.

    Includes comment from 2 registered clinicians
    Read the guide
  • Osteoporosis guide

    Why it’s featured

    This guide lists medium-firm pocket-sprung and hybrid mattresses without memory foam, which are easier to turn on.

    Includes comment from a registered clinician
    Read the guide
  • Hypermobility guide

    Why it’s featured

    This guide lists medium and medium-firm hybrids with a springy top rather than deep memory foam, so you can change position without being held in place.

    Includes comment from a registered clinician
    Read the guide
  • Sleep apnoea guide

    Why it’s featured

    This guide lists mattresses sold for adjustable beds, and soft-medium or medium hybrids that suit side sleeping.

    Includes comment from a registered clinician
    Read the guide
  • Hot sleepers guide

    Why it’s featured

    This guide lists pocket-sprung and hybrid mattresses with a gel, latex or natural-fibre layer, which let heat out.

    Includes comment from a registered clinician
    Read the guide
  • Front sleepers guide

    Why it’s featured

    This guide lists medium-firm and firmer mattresses on pocket springs or latex, with no memory foam or pillow top to sink into.

    Includes comment from 2 registered clinicians
    Read the guide
  • Older sleepers guide

    Why it’s featured

    This guide lists medium and medium-firm pocket-sprung or hybrid mattresses with a springy top rather than memory foam, which are easier to turn on and get up from.

    Includes comment from a registered clinician
    Read the guide
  • Arthritis guide

    Why it’s featured

    This guide lists medium and medium-firm pocket-sprung or hybrid mattresses with a latex or gel layer, which cushion the joints and are easy to move on.

    Read the guide
  • Snoring guide

    Why it’s featured

    This guide lists mattresses sold for adjustable beds, and medium or medium-firm hybrids with a memory foam layer that damps a partner's movement.

    Read the guide
  • Night sweats guide

    Why it’s featured

    This guide lists pocket-sprung and hybrid mattresses with a gel, latex or natural-fibre layer, which run cooler than deep foam.

    Read the guide
  • Menopause guide

    Why it’s featured

    This guide lists pocket-sprung and hybrid mattresses with a gel, latex or natural-fibre layer, for anyone who runs hot at night.

    Read the guide
  • Back sleepers guide

    Why it’s featured

    This guide lists medium-firm pocket-sprung and hybrid mattresses with no memory foam top and no pillow top, which keep the spine level.

    Read the guide
  • Larger sleepers guide

    Why it’s featured

    This guide lists firm and extra-firm pocket-sprung and hybrid mattresses, which hold a heavier body without a dip forming.

    Read the guide

Clinicians comment on the condition in each guide, not on individual mattresses.

Sources for this review

  • Hands-on testAt home, 3 measures scored by our tester
  • Our assessmentConstruction, materials and firmness judged by our team, from over 10 years in the mattress industry
  • Specification11 points from Origin's listing
  • Owner reviews3,725 behind the owner rating
  • Buyer questions16 read
  • Price history60 checks since June 2024
  • BenchmarkCompared with 163 other hybrid mattresses we track
  • Site-wideOur price tracker has logged 1,359,225 retailer prices since June 2019

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