For once the spring count on the label is the spring count in the mattress, and I'm recommending this one. Keep who it's for narrow, though: heavier back and front sleepers prepared to flip it regularly. Side sleepers and lighter bodies should walk past, because Firm is a specialist grade rather than a safe default. Bodyshape is Mattress Online's own label, and this is the straightest thing I have seen wearing it.
Two thousand springs, and all two thousand are doing something
Two thousand traditional pocket springs, each in its own pocket, and not a single mini spring anywhere in that total. I want to make a fuss of that, because spring totals are usually a sticker number puffed up with little comfort springs that hold nothing up. Here the whole layer is load-bearing. It's 26cm deep, with reflex foam and soft white fibres under a knitted cover.
Reflex foam, in the retailer's own words, is memory foam without the memory, used more as support than as comfort. The same page also sells the same layer as a soft surface you sink into, so the listing can't make its mind up and you should not expect anything enveloping. The white fibres are synthetic, which the retailer admits on the same page. There are no natural fillings in this bed at all.
What I properly like is that it's double-sided, with turning handles stitched into the border and a reinforced flat frame round the edge. Two usable faces beat one, every time, and not many beds at this money give you both. No grand technology name attached to any of it, which is refreshing.
Firm is a specialist grade, not a safer one
Ignore the back-pain pitch on the listing. Mattress Online puts this bed forward as the ideal choice if you have lower back pain, and firmer-is-better-for-your-back is the most expensive misunderstanding in the trade. I'd start almost everybody at medium-firm. Work from weight first and position second, and if a firmer bed has ever left you waking up sorer, that's your answer and not a sign you need to try harder.
Credit where it's due: the same listing also tells a buyer who is not specifically after firm to look at something nearer medium, which is more honest than most retailers manage. Take that advice if you sleep on your side, and avoid Firm outright if you're under about nine stone, because lighter bodies need more give than any chart allows them. And if your back pain hasn't been looked at by a GP, book that before you buy furniture to fix it.
Cooler means a cover and some air vents
The cooling here is a knitted cover made from a yarn the listing doesn't name, plus air vents through the border. No gel, no wool, nothing in the fillings doing it. I'm reasonably supportive of gel foam, which does seem to help, and much less convinced by cooling covers, which feel wonderful for the first ten minutes of the night and have eight hours to get through. I also wear socks in bed in winter while the rest of me runs hot, so take my thermostat with a pinch of salt.
The couple of owners who have reviewed it are happy and neither mentions temperature at all, so Cooler stays the retailer claim and nothing more. That's barely a sample. One mentions a couple of nights getting used to it and then calls it firm and comfy, the other rates the build and the double-sided design. There's no three-star review here to read, which is the one I always want. Flip it the way the retailer asks, fortnightly for the first three months and monthly after that, and the 100-Night Comfort Trial is an exchange rather than a refund, with one of their protectors required and a month on the bed first.
What to buy instead
Want the same springs with more give? Take the Bodyshape Gel 2000 Pocket instead: the same 2,000 count, a medium grade and gel in the foam doing the cooling, though it has only one face to sleep on. Stay with the Cooler if firm and turnable are the two things you came for, because they're the two things it does better than its price.