Flaxby Natures Finest 4450 Pillow Top Mattress Rated 4.66/5 based on 604 customer reviews
Flaxby Natures Finest 4450 Pillow Top Mattress helps with

Flaxby Natures Finest 4450 Pillow Top Mattress

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Single3' x 6'3
Small Double4' x 6'3
Double4'3 x 6'3
King Size5'0 x 6'6
Super King6'0 x 6'6
With Divan Bed Set
With Ottoman Bed Set
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Why Our Sleep Experts Loved It

becky says

Today we're looking at something really special. The Natures Finest 4450 Pillow Top Mattress is one of the more popular in the distinguished and well-regarded Flaxby range and made by renowned Harrison Spinks on behalf of Dreams.

When it comes to making a good mattress a few things must hold true in the support and comfort layers of a mattress, and being priced as keenly as this one, it's going to be important Flaxby get it right. Let's dive in and see what they've put together underneath that luxurious mattress cover...

Starting with the support layer and we're working with an impressive 4450 individual pocket springs, including exclusive DNAir pocket springs. This looks to be a combination hybrid between traditional pocket springs and a firm of micro spring layer that will sit above. The benefit of a model like the proposed is that you get more springs, more bounce back and more support. The slight downside to this set up may come in the form of it's weight whereby the more springs you add to the mattress the heavier it becomes. This is compounded by the recommendation to rotate head to toe regularly to help ensure adequate and even settlement of springs and fillings. That said, Flaxby have covered for this eventuality by including quality grips on both sides of the mattress to help facilitate turning in a more convenient manner. Definitely do not be put off by the weight, it's the price you pay for quality.

Furthermore the support layer comes in a variety of different firmness grades, ensuring that this mattress really is suitable for everyone.

Onto the comfort layer and you have a sumptuous pillow top and upper layer made up of generous helpings of Natural cotton, wool & hemp fillings. While exact quantities of each are not provided, it is clear from pictures and depth that we are dealing with generous quantities of all. Dreams do not make specific mention of anti-allergy, nor breathability but traditionally with this natural makeup it is not uncommon to find the mattress breathable and thereby cooling, preventing you from getting too hot while you sleep, and also proving to be hypoallergenic. It's something we've reached out to the supplier to find out and will update this review when we have further clarification.

For the icing on the cake, this mattress comes with an impress 5 year guarantee which will help inspire further confidence for the consumer. After all, with the average life expectancy of a mattress pegged at around 7 years, you're getting near lifetime protection against defects or other issues which may crop up. That said, from a brand as reliable and well known as flaxby, the likelihood remains slim. Regardless though, the guarantee represents the confidence that both the retailer and supplier both have in what is sure to be a customer favourite.

How does it feel?

Firmness of The Flaxby Natures Finest 4450 Pillow Top Mattress depends on bodyweight. Adjust your weight below to get an indication of how it may feel. Remember though that firmness is entirely subjective.
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Reasons to Buy

Ultra-premium from a exclusive range unique to Dreams comes an amazing 4450 pocket springs that will contour to each and every part of your body.

Both soft and medium options available to satisfy both markets.

Price point and delivery times both good considering the quality on offer.

All UK sizes available at time of writing.

Reasons to Avoid

There are those that prefer traditional toppers to pillow tops and as such pillow tops can be somewhat divisive. Personally, I find them great provided you rotate in line with manufacturer care guide instructions. Failure to follow rotation guidelines may result in uneven settlement which creates dipping. Dipping is more of a risk when you have effectively two comfort layers instead of one. There is reward, but risk too so make sure you keep on top of it.

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Key Performance Indicators KPI question mark
Of The Flaxby Natures Finest 4450 Pillow Top Mattress
Our Key Performance Indicators are produced using a combination of specification-heavy algoritmic data points and user reviews.

Key Performance Indicators KPI question mark

Our Key Performance Indicators are produced using a combination of specification-heavy algoritmic data points and user reviews. For example, a firm pocket spring support layer is more breathable and offers better back support but may prove unsuitable for side sleepers, the reverse is true for a soft-medium tension reflex foam support layer. This is one of 100+ datapoints considered when generating the below ratings.


*Assuming average weight, suitability will vary dependant on body type, use the quiz above for a more tailored guide.
  • Back Sleepers
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Side Sleepers
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Stomach Sleepers
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.


  • Breathability
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Turning on mattress
  • Certain materials like memory foam can make it difficult to move about on the mattress while you toss and turn. Same too for pillow tops which can create a cloud like sensation which can make manoeuvrability challenging.
  • Stability
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.

Ease of Use

  • Turning handles
  • Mattresses typically need to be rotated frequently and having turning handles can be massively beneficial, particularly in larger sizes which can become fairly heavy.


  • Initial Odour
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.
Of The Flaxby Natures Finest 4450 Pillow Top Mattress
Brand: Flaxby
Retailer: Dreams
Delivery Time: Average
Delivery Charge: Excellent
Customer Sentiment: Good
Guarantee: Good

Calendar Icon Radar Analysis Radar Analysis Question Mark

Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

What Makes The Flaxby Natures Finest 4450 Pillow Top Mattress Great?

100% recyclable Cortec pocket spring unit

Cortec is a type of spring that's been used in mattresses for many years. It's a synthetic pocket spring, just like the ones in your entry and midpoint mattresses. The difference? Cortec springs are made with a synthetic polymer which offers a fully recyclable support layer which can provide tight and contoured comfort and support.

4450 individual pocket springs, including exclusive DNAir pocket springs

Pocket springs are probably the best support layer you can get in a mattress helping to provide measured and even support across your body where you need it most. What's more, the unique feeling of pocket springs hugs each point of your body, offering contouring across each pressure point to relieve aches and pains. Lesser models will frequently include alternatives to pocket springs like open coil traditional springs and reflex foam. Do not be fooled, while pocket springs are often slightly more money than their counterparts, you are typically getting a better spring system and base layer.When it comes to pocket springs and the quality within, the more springs generally the better as the density will increase contouring ever-closer to your body as you sleep.

Sumptuous pillow top for added comfort

Mattresses traditionally have a support layer with a comfort layer on top. Pillow top mattresses come with a further comfort layer that sits on top of the traditional comfort layer to give additional softness and a deeper nights sleep. 

Traditionally hand tufted for secure alignment and two rows of side stitching for superior edge support

Hand tufting typically makes a mattress feel firmer due to how the stitching from the cover carries through the mattresses layers. It is a great way to keep everything tight and together within the different mattress layers and acts as an increased tension providing better back and neck support.

Natural cotton, wool & hemp fillings and a luxurious chemical free sleeping surface

Natural fillings for mattresses, such as wool, cotton, and latex, are known for their ability to regulate body temperature. This means that they can keep you cool in the summer and warm in the winter, making them a great option for year-round use. Additionally, natural fillings are often more breathable than synthetic options, which can further help to regulate body temperature.

Rotate Regularly - Rotate head to toe weekly for the first three months, then every month thereafter

Your mattress should be rotated on a regular basis as this is the easiest way to prolong and increase the longevity of your mattress. The main benefits to regularly rotating your mattress is the continued support and comfort while reducing any risk of sagging that may otherwise occur

5-year guarantee

This is an exceptional guarantee that is fairly uncommon within the industry, this shows that the retailer and supplier both have huge confidence in the product that they are selling. Any problems in the first 5 years? Call them and they will sort it.

4450 pocket springs (king)

Pocket springs are probably the best support layer you can get in a mattress helping to provide measured and even support across your body where you need it most. What's more, the unique feeling of pocket springs hugs each point of your body, offering contouring across each pressure point to relieve aches and pains. Lesser models will frequently include alternatives to pocket springs like open coil traditional springs and reflex foam. Do not be fooled, while pocket springs are often slightly more money than their counterparts, you are typically getting a better spring system and base layer.When it comes to pocket springs and the quality within, the more springs generally the better as the density will increase contouring ever-closer to your body as you sleep. 

Comfort grade - soft or medium

A Medium firmness mattress is the most common build offered due to the range of suitability offered in such a mattress. This type of mattress will be better suited toward averagely weighted people, while lighter people should opt for a medium-light, and heavier people considering a medium-firm.

4 Handles

Handles make it easier to flip and rotate a mattress. Mattresses should be rotated and/or flipped every 3 months, without handles this can become cumbersome and so consider this a plus point for saving hassle down the line.

2 rows of hand side stitching

Additional hand stitching around the sides of the mattress help ensure the product does not fray and tear with time. Double hand stitching speaks to the quality of the product.

Made in the UK

These are made and manufactured in the UK, meaning that they all meet the same exceptional quality and durability that we expect from genuine UK manufacturing.

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Customer Reviews For The Flaxby Natures Finest 4450 Pillow Top Mattress

Based on 604 reviews
This mattress is being missold

I purchased this mattress in September 2021 as being fully compatible with the Sleepmotion 400i bed. I was asked by the contractor who assembled my bed why I purchased this mattress as it was not compatible with the Sleepmotion bed. I contacted Harrison Spinks, the manufacturer of this mattress and received the following response: Thank you for sending the photos, we would not recommend one of our mattresses to be raised at the foot end or in the center. We would be able to accommodate a 45% lift at the head end only. I contacted Dreams customer services back in early October with this advise from Harrison Spinks. Dreams promised to investigate. They offered for me to get a different mattress but I like this mattress and I want to know WHY they continue to sell it as fully compatible with the Sleepmotion bed when the manufacturers advise that the mattress is NOT compatible. I have tried for two solid months to get an answer from Dreams and they just ignore my emails. Please do get in touch with Dreams as using the mattress outside of the recommended usage could have an impact on any guarantee as we cannnot cover usage outside of that which we recommend.

Very luxurious mattress

Firstly, I should say that I would never have before considered Dreams for a bed as I always saw them as overpriced and too in-your-face for sales. I'm delighted to say that our first experience in store at Stanway, Essex was very much what retail is missing. A personal service from manager Tony V, a cup of coffee and an informal chat without the hard sell. Even attempted entertainment for our 3 year old! Everything regarding sale/finance/40 day return etc. Nothing was too much trouble and Tony went above and beyond to deliver a very comfortable experience. The mattress was delivered to the room as requested and unwrapped. The delivery crew were friendly, clean and professional. The first few nights took a little getting used to - going from a firm cheap mattress to a softer more expensive luxury mattress in comparison. We both now sleep much better than before, and my wife's sciatica has withdrawn somewhat since the purchase. I too now don't suffer too much from back ache as a result. Overall very impressed all-round!

Best Buy ever!!!

I have bought the mattress about a month ago now , Me and my Girlfriend suffered from back neck and sleep problems. So we have decided to go to Dreams tried the mattress in the Shop layed down on a special bed that eases up down adjusted to our posture positions that we sleep in and gave a report of this mattress as soon as we tried the mattress we feel in love with it nice and soft felt amazing we didnt want to get up. So we have purchased the mattress since then we havent had any problems with sleep and our back and neck problems have stopped ... the mattress Is honestly our Best Buy definitely would buy it again. I would definitely recommend this mattress to anyone that suffers from sleepless nights back or neck pain. Thanks to Dreams we are having the best sleep ever just feels like a sleep in best hotels (like you have on holiday ) with most comfortable mattress ever and just makes you life and nights so much better


About three weeks off use so far. Getting used to it slowly. Find that it is quite warm so in a cold morning I am even less inclined to get out of bed and go to work. Tried the system to aid choosing a bed which appears to offer a reasonable choice but unfortunately it may not consider the effects of toppers and other material between you and the mattress - we chose medium but could probably have gone for soft. It would however be a close choice between what to choose - don't think it was too far out. Time will tell how well the bed lasts so ideally I should amend this review in a year or two. Initial impression is that it is pretty good. Downside is the mattress only has handles on the sides but not the ends so rotating the bed as required is not as easy as it could be - this to my mind is not a good part of the design and for the cost should be included.

Superb is an understatement

naming this mattress Natures finest doesn't give it enough credit i have never felt better when i wake up. I always thought i was a miserable non morning person as a personality trait, however since i have been sleeping on this mattress it turns out the last statement was correct but due to never having the right sleep. Since i have been sleeping on this mattress my back pain hasn't just improved its completely gone in just 3 months which i would have described 3 months ago as a miracle. Also to point out that i have never has a cooler sleep and no longer need to kick off the duvet and kick my wife away whilst sleeping. As i sleep on my side mostly I feel it offers superior comfort and pressure relief which i might have expected from something with foam in. well done and Thank you Flaxby and Dreams you have changed my life for the better.

So Comfy

Me & my husband decided to go for this mattress after some awful nights sleeping on memory foam mattresses. I was a little sceptical as I don't like the look of quilted tops and prefer the smooth look of a memory foam (but couldn't get comfortable!) So I agreed to give this a try, the first one did have to go back as one of the handles had been missed off the side when manufactured, but Dreams were great and got this sorted for us. We have now been sleeping on it for several months and I am so pleased with it, very comfortable and don't over heat in it at all, soft but still supportive. This was definitely more than we have ever spent on a mattress before but so far so good! The only thing is I do think it smells of the natural fibres (sheep!) but my husband says that he doesn't smell anything at all, so maybe it is just me!

Like sleeping on a cloud

My daughter said how easy it was when she went to buy her mattress and so after 20 years on my old mattress I took the plunge. It was so much more fun than the last time (with another company). It was a very pleasant experience. Dreams have an automatic bed which works out one it the best kind of mattress for the customer. My new mattress is a delight to sleep on. Having been a bit of an insomniac I am now loving my bed. I look forward to going to bed and lying down on the cosy mattress :-) It is a delight to snuggle down and fall asleep. Sooooo comfortable. The delivery men were excellent and made the change of mattress a very simple process. Also it is made in YORKSHIRE..... I was thrilled to find out that Id be supporting British and also a local industry. Well done Dreams!

Quality That Can Tolerate Electric Blanket

We previously had an old inexpensive mattress, on which we put a Memory Foam topper as it aged. For a while that was great. But my spouse likes to sleep on an electric blanket which is often on a high setting for half an hour at bedtime in winter. That damaged the foam. We were both aching enough to interfere with sleep. This is a high quality mattress that we understand does not have foam in its top and will tolerate the electric blanket. It isn't as soft as my body wants, but we made a choice to go with what my wife prefers. Give it time to break in. For the first three weeks it is more firm. After that it softens a little and reaches its long term condition. Also make sure you have deep pocket fitted sheets. This mattress is tall.

Wow, the best ever

This was a replacement for another brand that was faulty. This is the best ever mattress, superbly comfortable and were so happy with it. Have to say this review is about Dreams as well, our first mattress I had no idea was faulty and after 3 months left a mediocre review, within 24 hours customer service were in touch and arranged a visit from technician who determined there was a problem with it, zero hassle, I found an alternative, one email was all it took and our replacement alternative arrived, the delivery people were brilliant as the faulty mattress was exceeding heavy they bagged it, no fuss and brought in this new one, cannot recommend either the mattress or Dreams highly enough. 5* service, thank you

Just Perfect!

Moved house in November so it was time for a new bed and mattress. Ordered a new bed and mattress from a well known company online and we were appalled with the quality and comfort. After 15 days of waking up in pain with returned the bed /mattress. We then tried another high st brand and found again the mattress to be hard even though it was classed as medium. We persevered for 60 days before we decided we would order the flaxby 4500 soft mattress from dreams. This mattress is fantastic. It's classed as soft but you are fully supported and I get no back pain or being woken with tingling in my fingers from reduced cicirculation. Well done Dreams. Great service and great product. One very happy customer!

By far the best we tried

After being in the market for something a little softer than our Silentnight orthopaedic mattress, I compromised with the wife that we'd go for something medium softness. She was wanting soft. Little did we know you could actually get a half and half mattress. As soon as we laid on it, we knew it was the right one. A couple of weeks of use now and we both sleep far better, and without the associated aches and pains in a morning that we both felt with the old mattress. Absolutely no complaints at all. A little pricier than we wanted to go, but in all honesty, I don't think I'm in any way disappointed at spending the extra. We spend roughly a 3rd of our lives in bed, why not spoil yourself?

Harrison spinks

Bought the flaxby 4500 mattress and divan. The drawer configuration is 2+2 which has 2 smaller drawers near the bedside cabinets, very handy as drawers can still be opened. The bed base is sprung but has a fixed edge. Would have preferred a fully sprung base but it seems ok. The mattress has a topper so it is not necessary to flip it regularly but to rotate it, which is just as well as it weighs a ton. The mattress is very dense and heavy but is comfortable. It feels quite firm even though it is a medium softness.So far, no dipping or rolling together and has been a good night's sleep! Had to get new fitted sheets as the mattress is deeper but it was no problem

Comfortable, supportive mattress

We bought this along with an Ottoman base. First hing we noticed was the mattress is an inch or two narrower than the base, but once bedding is added this difference isn't noticeable. The mattress doesn't require turning, only rotating, which is just as well as it's really quite heavy. It is deep, so you have to pick the right fitted sheets, and even then we've had to add "suspenders" to hold them in place (but we needed those with out previous mattress too, so maybe we're just fidgets?). The mattress is comfortable, and when you first lay down you do feel that you're sinking into it slightly, but for me that just adds to the comfort.

Pure luxury!

Our mattress arrived only 4 days ago and weve had three sleeps so far, its absolute luxury and I so wished Id purchased years ago! Im absolutely delighted and highly recommend, when you think of the amount of time we spend in bed its most definitely worth the investment. I was so worried firm might be to hard but its just perfect, Im around 8 and a half stone and my husband is probably close to twice my weight but strangely I feel no intrusion when he gets into bed, unlike the previous two mattresses where Id fall into the pit he created! A very very happy customer. Go on make the purchase, you will not regret it!

Heaven on earth

Over the last 22 years I have purchase six beds. This is my 7th and I'm taking it to heaven with me!! No memory foam to radiate heat. Soft enough to sink into. I have osteoarthritis and fibromyalgia but the only ache I have in the morning is the lower back which I'm never free from. Not an ache or pain anywhere. No throwing covers off in the night because of overheating then dragging back on because of cold. I go to sleep and thsts it. In fact my cat dives on my bed in the morning and takes over the bed. It's an obsession with him even though he has the choice of every other bed in the house. A definite success from me.


I bought this mattress after trying out the 'Dreams' automatic bed that calculated a soft mattress would be best for me. After eagerly anticipating its arrival, buying new sheets, covers, pillows etc. I was really disappointed to find that it was too soft for me and I couldn't sleep on it. After 4 nights without sleep I decided I couldn't put up with it any longer so revisited the store to ask if I could exchange the mattress for a medium. The quality of the mattress was excellent and I would heartily recommend the product for someone looking for a soft mattress. I am now awaiting delivery of my new medium mattress.

Love it now.

I have been sleeping on this mattress for around 7 weeks now. We waited 4 weeks and were excited when it finally arrived. The mattress was a huge disappointment at first, one side was very soft the other felt firm so I asked for an assessment after only 4 days. 3 weeks later the assessor came and said our slats were too far apart so the springs were not supported, what a cop out we thought but let's see if it makes a difference. We laid some old spare laminate flooring across the slats and my word it has just got better and better since. I like it so much we are thinking of ordering one for the single bed too.

Soo comfortable.

This is the first 'serious' mattress we decided to buy and have had it for nearly three weeks now, and it has been great. The quality of materials and build is high and it is very comfortable. We have noticed a great improvement in the quality of sleep and the support it provides. Although it is on the harder scale of mattresses we tried out, it still feels soft at times which was a good compromise for us both. The only issue I can see would be down to cleaning in the future as it has alot of cushioning but I guess that can be helped with a mattress protector. Overall we are very pleased with our purchase.

I only went to look!

I came to look at sofabeds and ended up buying a beautiful new Harrison Spinks double mattress instead! The assistant who served me was very knowledgeable and friendly. I didn't have to wait long for it to be delivered and that was done with great efficiency and timeliness. I love it that it is made in Yorkshire and uses natural materials, not synthetics. My poor old mattress was taken away for re-cycling. I did have to buy new deep fitted sheets as the mattress is so lovely and thick, and I also bought myself a new Goose Feather and Down duvet to go on it. So now it's Sweet Dreams every night.

Well designed and high quality

This is an expensive, natural fibre, handmade mattress with a pillow top. I tried the mattress in store after using the gizmo which suggests what type of mattress will be best according to sleeping positions etc. When it arrived I was pleased with the look of it but, unfortunately, it is too firm for my needs. I contacted Dreams under their guarantee / exchange scheme and they will change it for me. I expect to just move from a medium to a soft mattress as I like the quality and design. Overall, a fantastic quality mattress, well designed but not the right amount of softness for me.

Worth it

We purchased the soft option of the Flaxby 4450 which was the comfiest mattress we tried in store - I can confirm after two weeks of usage I have never slept better - first morning I woke up with no neck, back or shoulder pain for the first time in years. I had suffered from slight pain in these areas and it just confirms that I have been using inadequate mattresses previously (a very expensive Tempur mattress which I dont rate at all, and my wife grew to dislike over the past couple of years). The Flaxby mattress is superior and worth the cost (how can you put a cost on sleep)

Luxurious sleep

After much deliberation on buying a new mattress we decided on this Harrison spinks, not the cheapest & far from the most expensive however felt as comfortable as it could be in Dreams, a great young man advised us & knew exactly our requirements, & once delivered we have been incredibly pleased with the mattress, not really knowing how bad the old one was until this arrived. So comfortable with the extra topper, & as Im a restless sleeper it has the added bonus of being firm enough that my partner cant feel me moving about, definitely will buy another for our spare rooms

What a difference!

We decided to change our mattress due to age as opposed to experiencing discomfort so headed to Dreams with a view to purchasing something similar to what we had. We used the Sleepmatch system and were informed that a 'medium' rather than our preferred 'firm' mattress would be the best fit. I was sceptical about this but we decided to go with the recommended Flaxby 4500. I have to say I'm amazed with the quality of sleep I'm experiencing with this mattress even though I sleep without issue anyway. The best mattress I've ever slept on - and that includes 5 star hotels!

Good quality but not for everyone

I have had this mattress for a few months now and honestly wish I hadn't bought it. I felt amazing in the shop but as I've slept on it, an indentation of my body has quite quickly formed. Also, the more I sleep on it, the more dense and firm it feels which is just not comfortable. Also, because it has a pillow top it is not flippable. I wish I had just gone with the 500 1000 spring mattress. I think they suit me better. So if you don't want to feel like you're lying in a dip, don't buy this mattress!

Almost too comfortable.

We are extremely happy with our new Flaxby mattress. It's comfort and support is perhaps a hinderance of sorts as we don't want to get out of bed in the mornings now. I would have no hesitation to recommend this product. We were matched to the mattress by using the Dreams Sleepmatch machine in store, which we are glad we did, it saved a lot of time trying countless mattresses until we found the right one. We are also very happy to be supporting a british manufacturer during these difficult times.


Having had back problems all my adult life, I have struggled to find a suitable mattress that gives some relief from the constant discomfort.My son told me about their Flaxby mattress and when I slept on it for a week whilst house sitting house , I discovered that my usual back pain was beginning to recede... It is beautifully made with great attention to detail and having the choice of firmor soft topper and also being able to return it if after a trial period, makes it the perfect choice.


As a professional furniture and bed consultant I know what to look for when it comes to choosing the perfect mattress. I was fortunate enough to have visited the Harrison Spinks factory and farm last year so I was aware of the huge advancements in spring technology and luxury fillings so after two weeks of sleeping on the Natures Finest 4500 mattress I can confirm it is Sublime. Comfortable, Supportive and with a medium and gentle split tension both Mrs H & I have our own perfect sleep zone.

Extremely comfortable after a week or two

I bought this product due to my back issues and after a week of laying on it, my back and neck got worse and I needed a massage to ease my muscles. Now that I have had it a couple weeks, it feels more broken into (like the one in the store) and is extremely comfortable now. Very happy with my purchase just wish that I was warned about the first couple of weeks. I also told someone at work about my purchases and hes now done the same and got a complete new bed set haha. Thanks dreams.

Made from natural materials rather than plastic

Genuine review, this mattress is brilliant. Every evening and every morning I think, wow. Why did I choose it? I like the fact that it's a sprung mattress (can't be doing with memory foam) but for me it was important that this mattress uses natural materials (especially wool) for the filling. It's a small thing, but sleeping on natural materials rather than oil-based, synthetic, plastic fillings is important. I'd rather sleep on something natural than something derived from oil.

Very comfortable mattress

Love this mattress, its like sleeping on a cloud, very comfortable and doesnt overheat me when I sleep, not like others Ive had in the past. Very good build quality and is silent when moving around and doesnt wake up the Mrs when I get out of bed either. Bought this mattress to go with our new bed, really glad we went for this mattress, there were loads to choose from and buying a mattress is a real gamble as weve found out in the past. We nailed it with this one.

Never slept so well

We took delivery of our Nature's Finest 4500 a couple of weeks ago and have literally never slept so well. This is the most comfortable bed we've ever had. The only downside is that we don't want to get up in the morning. It's UK-manufactured from natural products and is well made and finished. It's a bit higher than we anticipated, as it has an extra pillow-topping, but I think this only enhances the comfort. The cat loves it too! Sleeps on the bed all the time.

Excellent Mattress

Had this mattress delivered late November and was not sure at first if we had selected the correct firmness, but good toknow I had 30 days to try it - after a week we have found it to be by far the most comfortable mattress we have ever had - and being able to have different firmness levels for each of us is ideal, the built in topper is excellent and overall we are really pleased with our purchase and grateful for all the advice we received at our local store.

Excellent Choice!!!

The Flaxby mattress is so comfortable, particularly if you have a bad back like us!! I have had back surgery and it's the comfiest bed I have slept on in years. It has taken a few nights to get used to (as do all mattresses!), but my sleep quality and length of sleep has improved no end. I would have no reservations in recommending this mattress to anyone, the quality of the product is exceptional and a beautiful ivory to blend in with any decor.

Like sleeping on a cloud...

Tested numerous mattresses at various retailers and this was the best for what we wanted. The topper provides a wonderful layer of softness when you lie down and is like being hugged by your bed but with the firmness of the 4500 springs underneath you dont sink and are incredibly well supported. Getting into bed and going to sleep is quite literally a dream and if you want comfort and firmness combined then I would highly recommend this mattress

Incredible nights sleep!

Ordering this mattress was the best decision we've ever made! It's extremly comfortable and offers a great night sleep. I always thought I was a bad sleeper but this mattress has given me the best nights sleep after only 2 weeks. The mattress we bought was medium, which is firm enough to sit on but soft enough to move with your body as you sleep. The item isn't too heavy and easy to maneuver. It's a lovely crisp white colour and very well made.

Best night sleep in years

We've had our mattress for just over a month, soft/medium superking. Perfect size for two people, although you can feel the difference in softness its still comfortable to sleep in the middle of the bed, the built in topper feels like sleeping on a pillow. We have been rotating our mattress every week while it settles which I would recommend doing as you do notice the change. Would highly recommend and hope to have this for years to come!

Flaxby Mattress.

My wife could not make her mind up soft or medium, or one half soft and one half medium, we ended up with a medium mattress, she hates it, i like it BUT i have a back condition and get out of bed every morning crippled with pain, my wife says she's not had a decent night's sleep since we got it ( and yet she snores like a hippo). We only had it 3 weeks so we will need to wait and see if the comfort level gets better.

Great Service and Fabulous Mattress

I ordered this mattress online after reading the reviews. I was looking for a soft mattress to help my back. The ordering process was easy, delivery was on time, the delivery guys were friendly and helpful, paid to have my old mattress taken away so worth it. This mattress is fabulous really comfy and helped my back pain. Only issue is i dont want to get up for work in the morning as its too comfy. Highly recommend and great value.

Perfect mattress!

I bought this last month after my Simba mattress gave me terrible lower back pain. It was one of the mattresses recommended to me by the instore staff and it feels phenomenal! After sleeping on the mattress for only two weeks, my back pain has completely disappeared and I wake up feeling refreshed every morning. The build quality of this mattress is superb and the comfort is unmatched. I can't wait to get into bed every night!

SO comfortable!

This is the most comfortable mattress Ive ever owned! Ive always bought medium to firm ones but decided to try a soft mattress after staying in a hotel that had them. I have slipped discs in my back and my partner has arthritis and we are both sleeping so much better with this particular mattress. If anything, its difficult to get up in the mornings because its just so cosy! 100% recommend this super soft mattress.

Incredibly luxurious

I bought this bed as I have fibromyalgia and spent a long time trying out lots of different beds before making my choice and I am over the moon with my purchase. This bed is definitely the bed of my dreams and is incredibly comfortable My previous bed was Relyon but my new Harrison Spinks bed is light years ahead, both in comfort terms and quality . The cost of the bed is great value too and it is made in the UK

Superb comfort

We bought two mattresses for an existing king size base, so that we no longer disturbed each other during the night when turning over in bed. The result is excellent. We also bought an upgraded mattress topper. This is so comfortable as it finds its own shape and fits like a glove. Just like sleeping in a cot. We have never slept so well, and my aching shoulder no longer aches due to the perfect support.

So So Uncomfortable

This is the most uncomfortable mattress I have ever slept on its is supposed to be medium.. I have never had more than a couple of hours sleep without waking up in agony this was expensive and I hav hed medium mattresses before, now its going to cost me more money plus delivery charges.. and Ive got to put up with this agony for more weeks due to waiting times for a replacement worst buy of my life.

Definitely recommend!!!

Amazing Mattress, my daughter bought the exact one but as double a year ago. Due to how great her mattress is, she that encouraged me to get my own one and I love it. It is so comfortable. The quality is beyond incredible. Feels like I'm sleeping on a cloud. I have recommended it to family and friends, some of them have sat on the mattress and fall asleep shortly after. It's definitely worth cost.

Really comfortable

This was purchased as a direct result of using dreams sleep motion in the store before lockdown. The results produced a few recommendations and this mattress was the first to try, and we loved it straight away. We did try the other recommendations but kept coming back to this one. We purchased the super king size, medium for me and soft for the wife, which come as two single three foot mattresses.

A Dream Product!

I have been delighted with my new bed from Dreams. I have had such a good nights rest since it was installed. My very comfortable Dreams pillow also gives me great support and so no more sore neck. The team that installed the bed were very polite and efficient. All in all I can totally recommend this particular bed and Dreams itself for all their help and advice as to which mattress to choose.

Flabby Natures Finest Mattress.

The most comfortable mattress I have slept on. Despite weight difference, my partner and I find this mattress suits us both. We were surprised that the softest mattress was most comfortable. Normally we go for medium to firm. The edges of the mattress offer great support, which is often lacking in mattresses. It has eased all our aches and pains. Would certainly buy again. Worth every penny.

Perfect Solution

I ordered this mattress one month ago. I herniated a disc last year and have had back pain. I am far lighter than my husband so the soft side of the bed is perfect for me and the medium side is better for my husband.Don't buy a hard bed if you have a herniated disc, especially if you are quite light and sleep on your side. My doctor told me to buy a softer mattress and this has helped so much.

Best mattress out there

Had this mattress for approximately a month and I am in love! Feels like sleeping on a cloud, offers so much support and wake up feeling amazing. My previous mattress gave me back problems, which have completely disappeared. The split between soft and medium is an added bonus meaning that both my partner and I have the perfect nights sleep. High quality and very pleased :)

Love our new mattress

We bought the Flaxby Natures finest 4500 mattress last month. It has been a revelation so comfortable its like getting into bed and a mattress giving you a hug. We spent months debating types of mattress and so pleased we went for the good natural by original mattress so much comfort. We would recommend this mattress 100%. Should have bought a new mattress years ago!

Supportive and comfortable

The mattress is so supportive and comfortable its the best nights sleep. Went into the Bedford branch and the salesman got us to test what mattresses were good for us. This mattress is perfect and is worth every penny. Its helped improve back pains and I use to have trouble falling asleep but have a restful and full nights sleep. Fantastic quality can not fault it at all

British made, fabulous quality & comfort!

A few weeks now since delivery of our new mattress & we couldnt be happier. Really comfortable, excellent quality and british manufactured, so what could be better?! Obviously only a few weeks in, we cannot vouch for longevity yet, but cant see any reason why this mattress shouldnt stand up to many years of use. A really great buy and the delivery service was excellent

Top quality

Its clear to see just by looking at this bed that it is a quality product, the hand stitching and voluptuous fillings ooze comfort. The best bot is apart from the pillow like comfort top, is that when you sit on this bed the hand side stitching really supports the side of the mattress and it doesn't collapse - so you don't feel like you're going to fall off the edge.

A great night's sleep

I bought my mattress after a long conversation with the young man at Dreams. I have to say having had my old mattress for 30 years it was a big decision to make hence the long process. It is amazing and I know now what a great night's sleep is. This mattress is absolutely amazing and so comfortable. I now look forward to going to bed and enjoying a great sleep.

A wonderful new mattress

I bought this mattress just over a month ago, very happy with the quality, slightly surprised at how deep the mattress is, our bed now seems much higher than with our previous mattress. Also, very surprised that it is shorter in length than any of our other mattresses - 2 inches! Doesn't bother us too much but for a tall person this would definitely be a problem.

Great mattress quality is brilliant

We really looked hard for a mattress we tried so meany in dreams but kept coming back to this one. Glad we did as it dose not jiggle when my husband gets up at night which use to wake me in our old mattress. It did have funny smell but has disappeared as the care instructions said it would but I think took a bit longer than I thought. But glad we stuck with it.

Lovely comfy mattress

This is a pillow top mattress which is the same as my previous mattress. This is definitely my favourite type of mattress. The pillow part is slightly softer than the main mattress which makes the whole mattress more comfy. You seem to sink into the pillow top part and then are held by the main part of the mattress. I would definitely recommend this mattress!

The king of mattresses

I went to a dreams store and used sleepmatch to figure out what mattresses would be good for me. After the advisor had shown me to all the ones that would be suitable for me I kept coming back to the Flaxby Nature's Finest 4500 Mattress. It did cost a bit more than I was hoping to spend but its been a worthwhile investment as it is just perfect for me.

His and hers

We bought this mattress after using the instore Dream machine to predict what type of mattress we both needed. As it turns out the wife needed soft and I needed medium. So we bought this mattress with one side soft and the other medium. Interestingly I find her side too soft and she finds my side too firm but we both love our own sides. So right result.

Truly an excellent mattress

We did a lot of research before buying this mattress and we are absolutely delighted we waited and invested a bit more than we had originally planned... It's really worth the extra! The natural materials for one make for a nice cool sleep. The 4500 springs mean that you are truly in comfort heaven when lying down. I highly recommend these bedmakers!

The best mattress Ive ever slept on

My partner and I used the sleepmatch machine and never thought with our sleep positions that a pocket sprung mattress would be for us, we always thought wed choose memory foam. However we trusted the sleep experts and we have never looked back. It feels like were laying on air. Its the perfect mattress for us and wed buy it again in a heartbeat.

Great mattress - Great Service.

We bought this mattress through our local shop who were really helpful in helping us choose the mattress. Delivery was easy to arrange and on the day the two men who delivered were polite and friendly, as well as getting the job done quickly. The mattress itself is very comfortable and a huge improvement on the memory foam one we had before.

Marvellous mattress

We took delivery of this during Covid lockdown so had to take this upstairs ourselves. We were warned by the delivery men that it was heavy and it is. It was worth the effort though as it is a very comfortable mattress. When you sit at the edge it appears very soft but when you lie down it is firm and supportive. We've been very impressed.


In the shop this was one of the matresseses highlighted as suiting our needs We loved it straight away, so comfortable Since being delivered we have taken 3 weeks to get used to it It felt much firmer than the one in the shop but we have persevered Initially, i struggled to sleep and were considering returning it, but now have got used to it

Guess what, its a mattress review!

Appears to be well made. We opted for firm and comfort is good. When sampling in store the soft option was a close second but now we are thinking of exercising the 30 day exchange policy after another trial in store. The purchase () was benefited by the 30 day return for peace of mind. Lancaster store was very welcoming and informed.

So comfortable

Weve had the mattress just over a month and are really happy with it. It did have a real overpowering hemp smell for the first couple of weeks but we just aired the room as much as possible and now its fine. The first week the bed seemed really hard but we were told it would need time to soften and now it really is a great mattress.

Really excellent comfy mattress

This is the second Nature's Finest 4500 mattress I've bought. So impressed with it on our main bed, I bought one for the spare room. There is absolutely no toll together and my whole body feels completely supported. A bonus that due to the natural materials, my night sweats are much less. Top quality mattress. Would highly recommend.

Good comfort and feel

Tried this mattress after being directed by the Dreams sleep computer system and it was the most comfortable by far. Have had it now for 2 weeks and have no complaints whatsoever. My partner and I have talked about getting a new mattress for years and glad we did. Was easy to buy and with interest free credit, made it affordable.

Good mattress

This mattress is great for some people but gives me a little bit of lower back pain. It seems to be too soft and too rigid at the same time (which I realise makes no sense). Not entirely uncomfortable, but nothing to write home about. I know other people who sleep on it though and seem to love it! Guess it just depends on your back.

Lovely mattress

Purchased this mattress Just over 4 Weeks ago and am very pleased with it. Having previously been use to a memory foam mattress, it has taken a couple of weeks to get used to the firmness of this product but feel it has improved my quality of sleep. It is a quality made product but beware it is very heavy when you want to turn it.

good delivery staff

Good communication before and on day of delivery, professional staff, delivery drivers/assemblers were respectful, clean and tidy. Overall good job. However purchased bed and mattress through topcashback and this has not tracked, hope this is resolved as cashback is a considerable amount and impacted on the decision to purchase.

This is what a good night sleep is!

Our new mattress was delivered a month ago now and it has been the best thing ever! My partner used to have really bad shoulder pain, since our new mattress has arrived he has been getting an full night sleep and his shoulder pain has gone. The guys at dreams really did help us pick the perfect mattress that suits both of us!

Fantastic nights sleep

Having had this mattress since the end of January I can not recommend enough. The mattress is well made, deep, comfortable and you get a great nights sleep. I suffer with mild back problems and that has improved since using this mattress. I can not rate it enough so much so I am looking to purchase another for the spare room.

Fantastic quality and support - great night sleep!

As a lifelong eczema sufferer I needed a mattress that would give my girlfriend and I independence, as a light sleeper that moves around a lot, the pocket springs and natural fibres allowed me to stay cool and not disturb my partner. The top layer is super comfortable and supportive too giving me much greater sleep quality.

Most comfortable Mattress i have ever had

I have had this mattress for two weeks now, and i can honestly say I have not slept this well for years. As it is made of natural fibres it does not make me overheat like my previous memory foam mattress did. I particularly like the 'built in topper' you really feel like you sink into it, instead of sleeping on top of it.

Great Sleep

Bought this bed recently. Thought it was a bit over priced when buying but can certainly say its under priced in my view. One of the most comfortable mattresses I have ever slept on. It certainly can be classed as natures finest. Would recommend it to anyone especially if you have aches and pains from your own mattress.

Hotel quality mattress

Nice deep mattress giving a very comfortable nights sleep. I received my mattress about a month ago and it does feel like I'm sleeping on a quality hotel bed. I've been rotating it every week so far and will do so once a month after the first month. Wish I bought the king size as the double is suitable for one person.

Extreme comfort

As soon as I tried this mattress in the showroom I knew it was for me. Its extremely comfortable and the pillow top makes it look and feel luxurious. Its important not to underestimate the value of a good night's sleep and with this mattress you get the full package. It's also British made. You couldn't ask for more.

Pure quality

Bought this mattress after watching a TV program about the company. They seemed to put so much care into the manufacture which I certainly found once it arrived. Pure luxury , immensely comfortable and, although it sounds strange, keeps us warm. Perhaps this is the mohair, wool and Egyptian cotton filling. Get one.

Super sumptuous!!

Very impressed with the whole customer service from Dreams. Finally decided on our favourite mattress having quite a choice! We ordered a two halves mattress, hubby has a medium and I have a soft side, just wonderful. Cant wait to go to bed each night and just sink into the most comfortable mattress ever!

The perfect mattress

I wanted a mattress which was totally conducive to a good nights sleep, natural and healthy. I picked this mattress because it ticked all of my boxes, and I have to say it is an utter delight to sleep on. It has fantastic temperature control and it doesnt sag, Even though my partner is much heavier than I.

Really comfortable.

We have had this matress for two months and find it really comfortable. I don't wake up with back ache now, it gives just the right amount of support. We are really pleased with it. I do not know at the moment what it wiil be like in the summer months but it keeps us at the right tempertature at the moment.

Ultimate comfort and very good value

Having taken an electronic assessment of our sleeping positions offered by our DREAMS assistant we were recommended three mattresses the Flaxby Finest being one of them. This is a mid priced mattress and is extremely good value for money, giving both my husband and me the most comfortable nights sleep.

Back pain gone

Brilliant mattress from this company I suppose one could say it old-fashioned in the lights manufacturers and put together with the traditional materials used but excellent it's medium we got soft for the wife zipoli excellent both sleeping well my back pains gone great pleasure to have this mattress

So comfortable!

I purchased this a little over a month ago and it is by far the best mattress I have ever slept on it is so comfortable, cool and supports me really well. I have an arthritic shoulder which is usually very sore when I wake, I have had no soreness since changing to this mattress. Absolutely love it!

The most comfortable mattress we have ever had

A great mattress, probably the best we have ever had and we've been married for 50 years! Delivered on time with very helpful delivery men who took the mattress up to our room and took the old one away. We're sleeping better and waking refreshed, we're thinking of buying another for our spare room.

Really comfy

I have mixed feelings about this mattress, it is really comfy and luxurious but because my husband is so much heavier than I am I do tend to roll to the middle. It is also extremely heavy so makes changing the sheets a bit difficult. On the whole I think the comfort makes up for the inconvenience.

Dream On

After 3 weeks it seems comfortable, turning is never an easy job but has to be done on most mattresses these days. Having a topper was not something we originally wanted but with advice and with experience it does look an excellent product and hopefully will last much longer than cheaper products.

Sleeping on a cloud!

We are so happy with our new mattress, both myself and my partner struggled with back pain which has massively reduced since using the new mattress, so comfortable I never want to get out of bed! Dont suffer from disturbed sleep as much anymore, its literally like sleeping on a pillow- amazing.

Great comfort for difficult sleepers

My partner and I have very different tastes due to me needing firm and her needing medium/soft. We were reluctant to have a split mattress so we compromised on this one thanks to the great advice from the team at Dreams Beaconsfield! Its perfect for us both and we are sleeping like babies!

Flaxby 4500 Mattress

Having a problem with my back, I have struggled for many years to find a decent mattress. Saw this on a TV documentary and decided to give it a go, So off to Dreams and take a look. I looked at other products but decided on this one. The build quality is exceptional and super smooth material.


We spent ages researching the right mattresses. It's an expensive mistake if you get it wrong. We eventually settled on the soft mattress and are delighted. It literally does feel like sleeping on a cloud. Can't recommend it highly enough, it's also British made which makes it even better.

Amazing mattress

So I bought this mattress recently and since I had bought it I've been having the best night sleeps. I've been having serious back problems ie disc fractures and my previous mattress wasn't helping with my back as I was getting sleepless nights and now I feel like my back is becoming better

Zip and link wasn't worth it.

We got the mattress and it is very comfy. However we have one side soft and the other medium. We therefore decided to get the zip and link. We thought that the top part would be one piece however it isn't, so it feel completely separate and as if you are sleeping on 2 single mattresses.

V happy with our new mattress

The mattress arrived about a month ago. I find it very comfortable and I don't get as hot as I did with my previous memory foam mattress which is lovely! My husband found it quite hard at first but loves it now. We paid more than we were looking to spend but it was the right one for us.


We bought this in february unfortunately due to covid we didnt recieve the bed until june but it was worth the wait the whole bed is sturdy the mattress is super comfortable as a heavily pregnant lady I'm now get decent sleep and the storage in the bed is fantastic ! Worth the wait


Tried five different mattresss but came back to the Flaxby Natures Finest4450 ,well worth the money we paid for the complete bed. The base has springs in it to compliment the mattress which it dose . My husband remarked that we have never had so much comfort. Thank you Dreams.


So pleased that I bought this bed. Just the right size for my bedroom and so comfortable. I bought a medium strength mattress on the recommendation of the sleep machine and it is a great success. I have been on the wrong mattress for years. This is truly fabulous and comforting.


I suffer from a bad back and neck and after trying loads of mattresses in the shop we chose this one. We chose the soft rather than the firm as the firm felt a bit too firm, and I've found the soft to be perfect - soft yes, but supportive and super-comfy. Can't wait to go to bed.


I was a little unsure about this mattress at first as it was quite pricey. It is worth every penny! The only downside is having to get out of bed in a morning. Very comfortable. No horrible smells that you sometimes get with new matresses. Very high quality! You wont regret it!

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Questions and Answers About The Flaxby Natures Finest 4450 Pillow Top Mattress

Prospective customers had the following questions about the product

What is the difference between zipped and non zipped

Answer: Thank you for reaching out with your question. The difference between the two is as followed:Zipped: Two mattresses in one great if you and your sleeping partner prefer different comfort grades and like to swap sides of the bed. Reduces roll together if attached and you can also use these mattresses in separate frames if needed. Provides a practical solution for getting the mattress into a house with space constraints.Non-zipped: A standard mattress with one complete sleeping surface..

Will the pillow top sag eventually? I'm assuming not as this is different than usual pillow tops as it has springs in, but what's the expected life time of the springs before they lose their....spring? If its cut off is mattress still good to sleep on?

Answer: The pillow top will not sag due to the DNAir springs within them. They will push the fillings back up every time. The mattresses have been tested during development for up to 10 years worth of use. If you cut the topper off you would not find the mattress very comfortable as you would be laying almost directly on the core unit, without any DNair springs or fillings.Thank you.

Please can you supply a breakdown of the weights, gsm, of the individual upholstery materials used in the Nature's finest 4500 and the 6500 mattresses please to enable me to compare the two. Also, what is "resilient white fibre"?

Answer: There are: 4500-1000 core springs, 3500 DNAir springs in the pillowtop. Fillings of cotton and wool. 6500 - 1000 core springs, 5500 DNAir Springs. Fillings of Egyptian cotton, wool and Mohair. Resilient white fibre is polyester which sits under the core spring on the bottom of the mattress, so that the springs are not directly in contact with the mattress tick.Thank you.

Please can you tell me what tension the maker recommends for someone who is 5ft and 6.5 stone. Thanks.

Answer: It is down to your personal comfort preference. We would recommend going to a store and trying a few different comfort grades to see what you like best. Please bear in mind that mattresses in store have been laid on by several people so when you buy a mattress from new, it may take time to loosen up. This is why we offer a 40 night comfort exchange.Thank you.

What is the spring for a double mattress? King size is more.

Answer: We do not state spring counts for every size. King sizes are always stated as standard procedure, spring counts do not fluctuate massively either side so a double would be slightly less and super king slightly more. There shouldn't be a huge change.Thank you for your question.

How do I remove the body indentations from the pillow top

Answer: You cannot remove the impressions on the mattress, as this is natural settlement as the mattress has confirmed to your body. This is something that is expected and happens on all mattresses, but with a pillowtop mattress this is more visible.Many thanksJSDreams

How flexible is the mattress? It says that it is compatible with a sleep motion base?

Answer: We do not have a measure of how flexible this mattress is. We have carried out rigorous testing with this mattress and the sleepmotion base to ensure they are compatible.

Do you recommend a divan base with this mattress or latted base ?

Answer: All of the regular bed frames and divan bases are compatible with this mattress. As such, we would recommend choosing a divan or bed frame which you like the most! Thanks, Dreams.

Please can you state the exact composition of each of the layers in the Flaxby 4450 mattress from top surface to bottom surface? A picture with explanation of layers is always helpful. Please also inform me of the number of springs of each type. Thanks.

Answer: It has 3889 pocket springs (double). It also has a luxury wool blend damask cover, with a sumptuous pillow top for added comfort made from wool and cotton fibres. Thanks, Dreams.

I'm trying to decide between Nature's Finest 4500 and the 6500. I see the materials in the mattresses are good at regulating body temp which is great (Hot flushes prob!). Does the topper do as good a job of this as lying directly on the mattress?

Answer: Murph2.The pillow top has all of the DNAir springs, natural fillings in, meaning it will do a fantastic job at regulating temperature as they work in conjunction with each other.Thank you.

Does this mattress require a mattress topper or does it already have one built in

Answer: This mattress comes with a built in pillow-top for added comfort and therefore does not require a topper. However, a topper can be used if required.

We have a 4500 flaxby which shows medium soft on the mattress label, yet on your website you only have a medium or soft option. Why does our mattress label say medium soft?

Answer: We recently reclassified the mattress comfort grades, hence why the description on your label differs to what is displayed on the website.

Is a flaxby 4500 a medium or soft when the mattress label shows medium soft?

Answer: You can choose the comfort grade in the options, so you have the choice between either a soft or a medium mattress.Thank you for your question.

Which is the SOFTEST of all the Flaxby Nature's Finest range please?

Answer: Our softest Flaxby mattress is the Finest 16500 although we do classify the 4500, 6500, 8500 and 12000 as soft also.

Why is the single mattress 20cm deep whereas all the other sizes are 32cm deep? Being a shallower mattress how does the single offer the same level of comfort and support as the other sizes?

Answer: We apologise for the confusion here, but the depth of the single mattress is 32cm as per the other sizes.

Hi, the mattress claims to be chemical-free. Does that mean theres no need to let it off-gas before sleeping on it? How does it meet fire-retardant regulations without chemical treatments! Thanks!

Answer: Good afternoon Thank you for reaching out with your question. Yes all mattresses are FR tested to UK standards!.

Hi. Can you advise HOW the mattress meets fire retardancy standards without chemicals? Someone asked this before but you didn't answer the question. Or is a fire retardant system used that is chemical based but 'approved'? thanks.

Answer: We have sought confirmation on this and will update you once we have a response.Many thanks,Dreams.

If you purchase a soft/medium split mattress, which side is which?

Answer: The mattress would be labelled on either side to confirm the comfort grade. Many thanksJSDreams

What is the difference between CG2 and CG3 mattress? Which is the firmest?

Answer: CG2 is Firm and CG3 is Medium Firm, therefore CG2 will be the firmer option.We hope this helps you.

What depth sheets should I purchase for the king size mattress?

Answer: This mattress is 32cm high, therefore you would need a fitted sheet to accommodate this.Thank you.

Can this mattress be uesed on an electric adjustable bed?

Answer: This mattress is not suitable for use with adjustable bed frames.

We have a super king Flaxby 4000 that is split between Medium and Soft. Can we turn the mattress over as we cant sleep on opposite sides when we rotate?

Answer: This mattress cannot be turned over as it is only one sided.

Can this mattress be used with a wooden bed frame?

Answer: Yes, this mattress can be used with a wooden bedframe.

Is this mattress suitable for an ottoman bed?

Answer: This mattress would be suitable for an ottoman bed. Thanks, Dreams.

Does the height dimension of 32cm include the topper?

Answer: Yes the height dimension includes the topper. Thank you for your question.

Hello. What guarantee do you give with this mattress please?

Answer: This comes with a 5 year guarantee as standard.

Is this mattress suitable for a sprung slat base as I understand many are not due to the slat gaps

Answer: This would be suitable for this type of base. Thanks, Dreams.

Is it ok to use an electric blanket on this

Answer: Yes you can use an electric blanket on this. Thanks, Dreams

What does this mattress weigh sinle

Answer: The weight of the single mattress is 28kg.

Please can you tell me what tension the maker recommends for someone who is 5ft 8 and 9stone 10 and someone who is 5ft 10 and 11 stone 10. From what I've researched the maker of the bed knows these things..

Answer: A medium tension would be recommended.Thank you for your question.

What is the weight of the king size mattress?

Answer: Stevie93The weight of this mattress will be 49kg.

Hi. Please can you tell me what CG4 is. Thank you

Answer: CG stands for comfort grade. Number 4 is Medium.We hope this helps you.

could you tell me what is the material used inside the pillow top

Answer: Wool is used inside the pillow top.Thank you for your question.

Hello, could you tell me the weight of the king?

Answer: The weight of the king is 45 kgs. .

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