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TEMPUR Cloud Air SmartCool™ Medium Pillow
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TEMPUR Cloud Air SmartCool™ Medium Pillow


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Dreams
Dreams
TEMPUR Cloud Air SmartCool™ Medium Pillow
£149.00
Tempur
Tempur
TEMPUR Cloud Air SmartCool™ Medium Pillow
£0.00

What our reviewers found

Pros

  • Many owners say it has eased their neck pain.
  • Made with cooling technology to maintain a comfortable sleep temperature throughout the night.
  • Owners say it keeps its shape and springs back after use.
  • Some owners find it replaces two ordinary pillows on its own.
  • Owners it suits tend to say it is worth the price.

Cons

  • The pillow may not suit those who prefer a less plump or less firm pillow due to its high density and compactness.
  • Some owners say it flattened or lost its neck support over time, and others found it gave them neck pain.
  • Firmness is the main complaint: owners who dislike it call it too hard or too high, and some wished they had chosen the soft version.
  • The cooling does not work for everyone, and some owners found it got hot once they had been lying on it for a while.
  • The weight of the pillow is higher compared to others on the market, which might not suit those who move their pillows frequently during the night or prefer a lightweight pillow.

The quest to achieve the perfect night's sleep is one that's seldom realised, but with the right guidance and a discerning eye for quality, you can come tantalisingly close. As a seasoned mattress and bedding aficionado, I have spent the better part of a decade immersed in the profound intricacies of the factors that contribute to a contented night's sleep. I was recently afforded the opportunity to experience the renowned TEMPUR Cloud Air SmartCool™ Medium Pillow in person, a product from TEMPUR®, a brand globally recognised for its clever, high-quality sleep solutions. As I pen down this review, bear in mind the caveat: our tests were performed in-store and therefore, devoid of the thorough long-term usage feedback afforded by home trial.

Design and Features

The TEMPUR Cloud Air SmartCool™ Medium Pillow subtly has premium craftsmanship. With its commitment to cooling technology, this offering from TEMPUR® is intriguing. The pillow has been designed with a Pro Air SmartCool™ cover that instigates an instantly refreshing effect. Very, this pillow sprouted from NASA's technological prowess, making it an appealing prospect for fans of innovation. Its aesthetics lean towards simplicity and functionality, underscoring TEMPUR®'s commitment to comfort and quality sleep. At a cursory glance, it promises all-round support for all sleeping positions. This thoughtful feature exhibits TEMPUR®'s attention to its varied sleep-needs of its potential users. The convenience of a removable and machine washable cover at 40-degrees adds to its appeal while a 3-year guarantee provides reassurances of TEMPUR®'s faith in its product's durability.

Construction

The TEMPUR Cloud Air SmartCool™ Medium Pillow stands at the apex of TEMPUR®'s careful engineering process. A generous layer of premium TEMPUR® memory foam graces the core. TEMPUR's proprietary Adapt® Material, strategically positioned within this pillow, instantly responds to your head, neck and shoulder configuration; offering support that's tailored to your specific body contours. Its medium comfort grade promises satisfactory support for most users albeit subjective to personal preferences.

Suitability

The TEMPUR Cloud Air SmartCool™ Medium Pillow displays an impressive versatility, claimed to be suitable for all sleep positions. As this is underpinned by TEMPUR®'s memory foam, it ostensibly moulds itself to the shape of the user's head and neck, thereby providing enviable levels of comfort. However, my personal experience indicated these pillows might be firmer than what a 'soft' pillow traditionalist would anticipate.

What Customers Thought

Most of the reviews are positive, with its comfort and neck support praised most often. "They have really helped with neck pain," one owner wrote. Others say it keeps its shape, and one said they "only need one pillow now instead of two". Many find the SmartCool cover keeps them cool, though not everyone agrees: "It was sold as a cooling pillow, I feel it's the opposite." Firmness is the main complaint. Owners who don't get on with it call it too hard or too high, and some say the pillow they took home felt different from the one they tried in the shop. Its weight is another gripe ("Way too heavy and hard," wrote one). Others found it flattened or lost its neck support after a while. Owners it suits tend to call it worth the money, while those it doesn't suit call it overpriced.

The Verdict

Dispensing my verdict on the TEMPUR Cloud Air SmartCool™ Medium Pillow is not as straightforward as one might expect. As the price point is likely to cause many to hesitate, I affirm that the premium materials, careful design, and clever cooling technology do justify the price tag. However, whether this premium purchase drills down to a subjective interpretation of comfort is still a significant consideration for potential buyers. While the pillow is strong on cooling and supporting, its firmness is an issue for those seeking solace in softer pillows.

The non-washable nature of the pillow core raises a concern. Surely, practicality should not be an overlooked factor at such a premium price. Also, the memory foam might necessitate an adjustment period to find one's comfort zone, which could be disconcerting initially, not unlike stepping onto an acupressure mat, an initial discomfort before the subsequent relief. However, unlike an acupressure mat, a pillow's purpose is primarily for comfort; hence this could be a sticking point for some buyers.

Conclusively, if budget permits and you're comfortable with a firm pillow that caringly supports your neck and head while dismissing heat, the TEMPUR Cloud Air SmartCool™ Medium Pillow can turn your sleep experience around. It certainly brings interesting innovations to the table and it has won admiration from a considerable number of users. However, potential buyers should gauge their comfort preferences against the reported firmness before making an investment in their sleep hygiene with this offering from TEMPUR®.

How we reviewed the TEMPUR Cloud Air SmartCool™ Medium Pillow

862 owner reviews10+ years in the bed and mattress industry15-point spec check13 buyer questions read237 price checks since Feb 2024

Drawing on over 10 years in the bed and mattress industry, our team assessed the fill, materials and support of the TEMPUR Cloud Air SmartCool™ Medium Pillow from its 15-point specification in Dreams' listing. 862 reviews sit behind its owner rating. We have checked its price 237 times since February 2024. How we review

Customer photos

Photos of the TEMPUR Cloud Air SmartCool™ Medium Pillow in buyers’ homes, shared with their reviews on the retailer’s website. We didn’t take them.

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Price history

The chart shows the lowest price we recorded over time. Prices exclude delivery.

Lowest price we've recorded: £149, seen in the last 90 days

No change in price across the dates in this chart.

Check today's price at Dreams
Radar analysis
of the TEMPUR Cloud Air SmartCool™ Medium Pillow
Brand: TEMPUR
Retailer: Dreams
Delivery Time: Average
Delivery Charge: Excellent
Customer Sentiment: Good
Guarantee: Average
Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

Reviews

Pick a star rating to see only those reviews.

4.6owner rating out of 5862 reviews
Deborah Howarth
Verified by Dreams
5
After having had the Tempur recommended to me by my neighbour , then also the test bed in the Dreams shop also recommending this mattress as being the most suitable for me , and of course the matching pillows , I purchased this product and found the most comfortable sleep I have had in years , I had 2 new mattresses in the last 3 years and found not as comfortable as I had though in the shops .... This has lived up to its reputation
Old Macca
Verified by Dreams
5
Best night sleep in my life. I took the advice of the gentleman in the Dreams showroom in Hatch Warren Basingstoke and he was right
Rich Sherry
Verified by Dreams
5
Really comfortable pillow, just like its mattress big brother. I wouldn't be without it now although not had to clean it yet.
Maxis
Verified by Dreams
5
Not only is it completely comfortable. Its supports and cools. Already helping with sore neck/back/shoulder. Love it
Roger & Elaine Hawkes
Verified by Dreams
5
We have been an advocate for Tempur pillows always having a brilliant sleep .
Dragonsue
Verified by Dreams
4
Bit too firm for me and very heavy,but really good quality
Verified Reviewer
Verified by Dreams
5
Comfortable , nice and deep to sleep
Sudhir
Verified by Dreams
5
Very nice bed and very comfortable
M Faye
Verified by Dreams
4
I bought this pillow for myself and it wasn't the pillow for me even though I tried it in the shop. However, I am happy to say it turned out to be good for my husband who is very happy with it. I tried several pillows in the shop and I thought it would be the best option (medium) as I've preferred firmer pillows in the past. When I first went to bed it seemed nice and I like the texture very much and slept well the first night but during subsequent nights it seemed harder and I felt it flattened out too much at the edge under my neck and I needed more neck support as I have a weakness in this area and sometimes my shoulder. In the end I bought a pillow online which is recommended by physios and it's consistently good for me. However, it is each to his own and my husband is sleeping better with this pillow and he does have a back problem but not similar to mine. I did wonder if I should have tried the soft pillow as in the shop it was very comfortable and more pliable under my neck but at the price I wasn't prepared to buy another! I think these pillows are so different to traditional pillows that a soft one might feel more like a medium in another type as the filling is so unique and you don't sink in too much like some memory foam pillows I have experienced. I can't fault the sales assistant, she was helpful. I like the pillow's unique texture and wished I had taken more time choosing.
Nick theo
Verified by Dreams
5
I'm not one to typically write reviews, but I just can't help but rave about this pillow I recently purchased. The material is breathable and smooth to the touch, making it a joy to wrap my head around. But it's what's inside that really sets this pillow apart. The pillow features a unique blend of memory foam and down alternative filling, which provides the perfect balance of support and comfort. The memory foam conforms to the shape of my head and neck, providing excellent support and pressure relief. Meanwhile, the down alternative filling adds a touch of loft and softness that's hard to resist. One of the things that really stands out about this pillow is its ability to adapt to my sleeping position. Whether I'm a side sleeper or back sleeper, the pillow adjusts to cradle my head and neck in just the right way, eliminating any pressure points or discomfort. But what really sets the DreamWeaver apart is its ability to regulate temperature. As someone who tends to sleep hot, I was worried about feeling too warm or sweaty during the night. But thanks to the breathable design and moisture-wicking fabric, I've found myself sleeping cooler and more comfortably than ever before. It's been a total game-changer for my sleep quality and overall comfort. If you're in the market for a new pillow, I highly recommend giving this one a try. Trust me, you won't be disappointed! Rating: 5/5 stars
Marcas
Verified by Dreams
5
My partner and I recently got the TEMPUR Cloud Air SmartCool Medium Pillow for her - paired with our mattress setup - and we've noticed a clear difference: she's getting better sleep and, most importantly, less back pain in the morning. The medium-firmness of this pillow feels just right. It's supportive enough to cradle her head and neck properly, helping keep the spine more aligned during sleep. That alignment seems to make a real difference: she used to wake with back tension or stiffness fairly often, but since switching to this pillow (and with the mattress we have), those aches have become much less frequent. The SmartCool cover is a definite plus. It stays cool to the touch and helps during warmer nights or if she sleeps warm. Because the pillow breathes well and feels fresh rather than hot or heavy, it seems to contribute to a more comfortable overall sleep environment - which in turn helps her sleep more deeply and restfully. Shape and loft feel just right: enough lift to support her head without forcing it too high, and yet soft enough that she isn't sleeping on something hard. Over the nights, the pillow has maintained its structure well - no sagging or flattening, which sometimes happens with pillows that feel good at first but degrade quickly.
Kevin Gannaway
Verified by Dreams
5
Here's a polished, enthusiastic review you could use to showcase the TEMPUR Cloud Air pillows - highlighting comfort, quality, and the customer experience: --- Dreamy Comfort, Every Night! We recently upgraded to the TEMPUR Cloud Air pillows, and wow! what a difference! From the first night, we felt the perfect balance of softness and support. The pillow gently cradles your head and neck, helping you drift off faster and wake up feeling refreshed. The team in the shop were brilliant, knowledgeable, friendly, and genuinely passionate about helping us find the right fit. They explained the features clearly and worked with us to make sure we got the best value. Since bringing them home, our sleep has improved noticeably. No more tossing and turning, just pure comfort and restful nights. It feels like sleeping on a cloud, but with the support you need to wake up ache-free. If you're looking for a pillow that combines luxury, innovation, and everyday comfort, the TEMPUR Cloud Air is a game-changer. Highly recommended
Michael79
Verified by Dreams
5
The TEMPUR Cloud Air SmartCool Medium Pillow has been really comfortable and supportive to use. It has a soft, cloud-like feel while still providing good support for the head and neck, which helps keep a more natural sleeping position through the night. One of the standout features is how well it balances comfort with temperature regulation. The SmartCool cover helps it feel fresher and less warm, which makes it more comfortable to use for longer periods without needing to adjust or flip it. It also adapts nicely when changing positions, offering consistent support whether sleeping on your back or side. The overall feel is soft but not flat, which helps reduce stiffness in the morning. Overall, it's a comfortable, well-balanced pillow that enhances sleep quality without feeling overly firm or too soft.
Linze1313
Verified by Dreams
1
These pillows are definitely not worth the price. I received 2 free pillows when I purchased a Tempur mattress. They smelled awful!! I put them in the garage for a few days to air out, washed the pillow sheets, aired outside on the wash line, sprayed with neutralise spray.. The smell subsidised after about a week, but could still smell them. I used them for a few days, but woke up each day with a stiff neck, so did the other half. I went back to my normal pillow and demoted this one to the pillow I use between my legs when I sleep on my side. However because the pillow is so heavy, I couldn't move it with ease when I switched sides. Honestly if I'd have paid for these pillows I would be livid!!! Would not recommend to anyone.
MarkWrites45
Verified by Dreams
4
Spending the amount of money I did on this pillow was quite a considered purchases, the issue with buying something like this and spending so much is you get use to a normal designed pillow and this is completely different in every sense. When I first slept on this pillow it felt almost to low and if anything a bit to soft but after just a couple of night and with a ew changes to how I read a book in bed this pillow is really good. Using it with my new firm mattress i am having some of the best night sleeps I ever had in the last 10 years. I would say though that I would not recommend this pillow if you prefer a high position for your head in bed.
Jamie Mac
Verified by Dreams
5
I can highly rate this product. I was able to take the pillow away from the store and started using it before the mattress was delivered (quick delivery, hassel free). Like the mattress it was a bit firmer than anticipated due to the one in store being used my many people and has taken a bit of time to become comfortable to me, but now its great, and i only need this rather than the two or three i had before. I hope by taking the time to write this i help people with their decisions about buying the product, and also get to win the TV that is on offer for filling out the review. Top quality pillow even if i dont get the TV
Verified customer
Verified by Dreams
5
Never had I ever thought I'd be so easily persuaded to make sure a big purchase on a household item. But after months of my girlfriend complaining about a stiff back from our old mattress I knew I had to make a choice which was going to improve both our lives. We bought the pair of pillows from the tour we had of the showroom. Our sales rep at middlebrook kindly took us around each mattress and explained why they would be good for us. But as part of that they asked us to use these pillows to help with the demos. Well we bought the tempur mattress, sheet and the pillows. We were clearly sold from the get go.
Verified customer
Verified by Dreams
5
When I bought this pillow I felt I'd stretched my budget I've had a lot of pillows over the years but have never slept as well as I do now. My son and daughter in law bought them 3 years ago when they bought a new bed and said I should try one. I mentioned it to the lady in the shop and she suggested I take a few over to the bed and try them out. I'm so glad I did. Although they're a lot of money I've never slept on anything so comfortable. I take it with me when I stay with family and friends. They all laugh at me but I know I'm going to have a good nights sleep with no painful neck like I used to have.
wwcc
Verified by Dreams
1
This pillow is absolutely terrible. I've owned memory foam pillows before and understand they require 'breaking-in' to start feeling good. This is the hardest pillow I've ever felt, nothing like the others I've had before. Honestly started giving me palpitations trying to use it where the pillow would envelop my head in it's bizarre hard padding Dreams won't help with any returns as it's used - so don't bother buying from them in future - buying direct from Tempur gives you a 30 day trial, so there's literally no point wasting your money in the future. A big, costly mistake
David Howling
Verified by Dreams
3
The comfort of the mattress is good as expected but when it arrived and was taken from its polythene bag a distinct chemical smell was obvious. The delivery man said that is a fire retardant "we have to add, open the window and it will be gone in an hour" and left. The instruction leaflet ,which was not drawn to our attention but we found on the floor later said it would last 14 days. We found it so pungent we could hardly sleep and it is still detectable nearly a month later. My wife has developed a cough which this certainly has not helped. Not a good experience.
Jedge
Verified by Dreams
1
Since the first night, the pillow goes flat within minutes to the point it feels like there's barely anything there. It doesn't seem like the same product as the one tried in store. It briefly holds shape after being fluffed up, then quickly flattens the moment it is used. I wake up through the night on the other side of the bed where there's a "budget" pillow (bought at the same time), which is considerably more comfortable than this and actually retains its shape. Terrible waste of money.
AshleyA
Verified by Dreams
5
These pillows have been another fantastic purchase. They are incredibly comfortable and supportive, and they've made a noticeable difference to both my back and neck problems. I wake up feeling much more refreshed and without the stiffness I used to experience. Like the mattress, they're a premium product, but the quality is obvious and they've been well worth the investment. I'd happily recommend them to anyone looking for better support and a more comfortable night's sleep.
Calz
Verified by Dreams
5
Of course! Here's a positive review for a medium-firm pillow: --- This medium pillow strikes the perfect balance between softness and support. It keeps my head and neck aligned all night without feeling too stiff or too plush. Since using it, I've had noticeably better sleep and no more morning neck pain. It's well-made, holds its shape, and feels cool and comfortable throughout the night. A great choice for anyone looking for reliable support without sacrificing comfort!
Verified customer
Verified by Dreams
4
Pillow feels firm to touch but is comfortable and along with the Tempur Pro Air Smartcool mattress, has improved my husband's sleep. Pillow quickly returns to its original shape. Quite expensive and certainly the most money I've ever paid for a pillow but you can't put a price on sleeping comfortably. Only time will tell how long the pillow lasts, hence the 4 stars, as I have bought the softer version and had issues with it. At least it comes with a good guarantee.
P and A
Verified by Dreams
5
Not the first tempur pillows we have brought.. however its been 12 years since the last ones! Yes 12 years!! With washable cases, they stay clean and have a long life, probably wont leave these ones that long!! Or at least not confess to it!! Lol New ones are prefect, my partner uses a medium and I have the soft, he has rheumatoid arthritis and i have fibromyalgia and in the menopause! But this give us the best night's sleep we can ask for.. thank you tempur.
Ms J. Bailey
Verified by Dreams
5
When I bought a couple of Tempur mattresses I bought 2 pillows as well, I wasn't disappointed. What with the mattress and a pillow I got the best nights sleep ever. Note that I said pillow because unfortunately my son took one of the pillows, so now I have to buy some more. I have to say that the pillows are extremely pricey and it would be nice if they could be brought down in price. Really good to sleep on though and they come with a three yr guarantee.
PsychicGuru
Verified by Dreams
2
I have used numerous types of pillows over the years and found them all to be most uncomfortable, generally giving me neck pain and uncomfortable broken sleep. These pillows are no different, I find them hard and don't give me adequate support, I use an orthopaedic pillow that keeps my spine straight and gives me a good restful sleep which I do not get with this pillow. But then everyone is different so please don't let me deter you.
Riggy 27
Verified by Dreams
5
We tried the sleep simulator and it gave us a selection of beds to try we tried all the selected beds and made our decision on which bed was the best of us. We have not slept so well in years waking up feeling refreshed. The service from the staff at Grimsby store were helpful and very knowledgeable about there products. An excellent service form stat to finish from walking into the store to the delivery of our new bed. Thankyou
Tony B.
Verified by Dreams
5
The pillow has received me of the continuous neck strain and endless daily headaches. Having purchased the firm pillow, it takes a while to get use to it but it is very good. I may return for the softer version also. Typically a side sleeper, and so finding the right pillow has been difficult. Tempur pillow is far superior to all the other I have tried and cheaper in the long term. To be headache free is what I needed
Paul Mouncher
Verified by Dreams
5
Brilliant pillow, comfortable, well made, keeps you cool. Neck pain has disapeered. Bought to replace another gel pillow which was excellent. This one is as good if not better. Throughly recommend buying this pilllow. Had excellent service, she was very patient offering good advice. Although not cheap it is well worth saving to buy this pillow as it will have a far greater longevity than cheaper pillows. Thank you Dreams
Mel and Glen
Verified by Dreams
5
Absolutely love our tempur pillows. We would have never bought these as I was set on my existing pillow and nothing ever matched up however, these were free with our purchase at the time of ordering and I am so pleased they were. We both have a medium. I've always slept with more than 1 pillow but use the tempur on its own all the time now. It's lovely and comfortable , very supportive not too firm and not too soft.
Elaine Coe
Verified by Dreams
3
Although these pillows are very comfortable, they are not as described. It is not cooling and does not fit what I wanted it to do. The cost is far too much for the quality of these pillows. Having spoken to the store about our concerns, a week after purchase, we was told that we could not return the items. Trading standards would be happy to review the decision as they are not fit for purpose
TMD95
Verified by Dreams
5
We were going to buy a new mattress and strongly considered a Tempur. As we had no experience with this type of mattress we thought we'd buy the pillows and see how we got on. We haven't looked back, what comfortable pillows!!! My Husband's long-suffering neck problems have been resolved and we have much better night sleeps. Cooling and comfortable. Brilliant pillows, very happy customers.
Verified customer
Verified by Dreams
2
My wife doesn't like this either. The pillow gets hot and deforms (moves outward leaving little to no support) not talking about sliding out from under your head. It's like a inflatable mattress that deflated. You have to turn it 180 degrees after 30 minutes though out the night. Very expensive for a pillow that doesn't do it's job. We have replaced them after trying them for 1 month.
Jsoy
Verified by Dreams
5
I used to use a normal pillow and used to wake up with a bad neck. Then went into a memory foam contoured pillow, but either woke up with neck ache, or over heating around my neck and head. Since using this Tempur pillow (firm) I've never woken up with pain, nor too hot, and I can honestly say that this pillow together with the tempur mattress, I've never slept so well.
Zoe1980
Verified by Dreams
5
These pillows are amazing . No more trying to find the right thickness or plumping pillows these hold their shape . Also I often turn my pillow to get the cool side but these feel cool when you lay on them so you don't have to do that. I got these with my tempur mattress and they are worth every penny. Even my OH who is very fussy with pillows manages to sleep on these
Nicola Ashberry
Verified by Dreams
5
We bought 2 of these pillows along with an Ottoman bed & a mattress. The soft one is brilliant & i personally love it. Its got great support for my neck & back. The firm one however, my partner is not to keen on. He finds it too firm for his liking. They were pricey but overall mine was definitely worth the money. Its unfortunate my partner doesn't feel the same.
N Keating
Verified by Dreams
5
These pillows were not an intended buy. We used them to try out mattresses in the shop. We were taken with how comforting they felt and how they kept their storm and came with a bit of weight. I highly recommend them. Over the last six weeks since we have used them, our sleep is better and the pillows have helped keep us cool in the May heatwave. Excellent product.
Martin of Cardiff
Verified by Dreams
4
At first I thought this pillow wasn't working properly, regarding staying cool. Then I realised that adding a pillow case to it, was stopping the effects. The pillow already has a case on it!! Since the realisation, it's been great. My head feels more comfortable with the moulding to its shape, and supports my neck in a more natural manner. Great purchase
Verified customer
Verified by Dreams
5
This is an unusual and surprising pillow. I have tried masses and it is very firm yet molds well. I thought it was going to be too hot but actually has been no issue. If there is a fault or design issue then to me its the size. Its just a bit too small for a single pillow and yet too big for one. I wish actually they did a version that was a bit bigger
Sleepless in South Shield
Verified by Dreams
1
I have buyer's remorse for this very expensive pillow. I was advised to sleep only using this and no other pillow, which gave me neck pain each morning so I placed it on top of another which resolved that problem but this pillow in a pillow case feels just like a harder and less comfortable version of the ones I discarded for it. Very disappointed.
Mrs Mgs
Verified by Dreams
5
I'll be honest, I was sceptical when we were offered the pillows with the mattress purchase. Even though they're great, I'm not sure I'd have paid that much for a pillow. They are super comfy and seem to stand up to a good pummelling being folded and flipped. They do support your neck really well, I no longer wake up with that stiff neck feeling.
Verified customer
Verified by Dreams
5
I bought this pillow after being recommended it for my tests, and it's been the best pillow I've ever had. I love how it moulds to my head shape and adapts when I move it too. The sturdy texture of the pillow also helps my neck massively and it really makes me feel rested each night. I'm really happy I decided to add this pillow to my purchase!
Wendy knight
Verified by Dreams
5
My husband bought this pillow although it's expensive he has a neck & shoulder problem and so far over the last couple of months has not been woken up at all with any pain, it has a cover so it can be washed too, so he has been more than happy with it. He actually bought this for a friend as they have similar issues and they said how nice it is.
A D Guy
Verified by Dreams
5
Expensive but worth it, is how I think of this item. Historically I have been the death or artificial fibre pillows, they always end up shredded and destroyed internally. This pillow is does not require the nocturnal origami I used to put pillows through. Throw in the cooling features of the pillow and it is totally worth the price.
Rob Prior
Verified by Dreams
5
Excellent pillow that I find is supportive, maintains its shape and which is clearly well made. I purchased two for a King Size bed and they are expensive so I was quite nervous as to whether they would be better than other pillows. I can honestly say that compared to previous memory foam pillows these are streets ahead.
Verified customer
Verified by Dreams
4
We always buy a certain make of pillow and after a good couple of months they go squashed and flat so we buy more. We were talked into buy these pillow and thinking they are very expensive for a pillow, But what a great night sleep we have had, no neck ache and still same shape as we bought them, worth the money so far
Chris Majewski
Verified by Dreams
5
I'm very happy with my TEMPUR Cloud Air SmartCool Medium Pillow. It's incredibly comfortable, provides great neck and shoulder support, and stays cool throughout the night. The quality feels excellent, and I've noticed a real improvement in my sleep comfort and reduced stiffness in the mornings. Highly recommended.
Jaycee61
Verified by Dreams
4
Was a bit dubious about these pillows but was very pleasantly surprised, took a couple of nights to adjust to them but now I'm out like light , no neck pain and not a restless sleep but a very deep sleep only downside is the cost , thought they were a bit expensive but I suppose you get what you pay for
DeepSleeeper
Verified by Dreams
4
My husband really lies this pillow. He is more of a firm pillow guy as long as it is a bit forgiving and molds to his personal. This does all of that. I think I like it more than the soft, as it seems to have more substance to it, perhaps more fill? But he loves it and that is the most important part.
SamanthaElaine
Verified by Dreams
1
My husband and I are not finding these very comfortable at all. We both have painful necks and these were recommended to us. We have stuck with them but will have to revert back to standard pillows. I feel a bit like these were pushed onto us and once purchased they can't be exchanged / refunded.
Verified customer
Verified by Dreams
5
We were given two pillows as part of 'deal' on our purchase. Personally speaking, I would have chosen a firmer option however beggars can't be choosers !! I would highly recommend the pillows, despite the price ! They truly are worth the price point and actually represent good value for money !
Nubiyansoul
Verified by Dreams
5
For use using a memory pillow took getting used too. However, we are now used to the pillows and really love them, for me years of neck & upper back pain has now disappeared. A memory foam pillow is well worth it, our sleep nights are wonderfully comfortable now. Thank you Dreams & Catherine!
Teddy B
Verified by Dreams
5
Gorgeous pillow really good back and neck support when sitting up as I have to do when I go to bed. It keeps its shape and when you come off it it plumps back up again to its original shape. Best pillow I've ever bought - I thought it expensive at the time, but it's been very much worth it.
IslandofRob
Verified by Dreams
5
Honestly I never thought I would spend this much money on a pillow but this pillow stays cool throughout the night it moulds round my arm when I tuck it under it and it gently hugs my head through the evening I have never had as good asleep as I have had on this pillow well worth the money.
Verified customer
Verified by Dreams
5
Absolute dream, this pillow is definitely on the pricey side but when i say worth every penny im not lying! Im a very broken sleeper and normally need at least 2 pillows to get the feel right but when i say ive had the moest peaceful dreams since having this pillow i just cant get over it!
Graham Banks
Verified by Dreams
5
The sales rep strongly advised to move from two feather pillows to one tempur pillow and it has been a game changer. My wife would get neck ache, which has now gone. The pillow took a couple of days to get used to, but once done it is very comfortable and supportive. Highly recommended.
Helob
Verified by Dreams
5
I have had a lot of pillows over the years but when I tried the Tempur pillow in store while looking for a mattress it was fabulous. So comfortable, not too soft or too hard, suports you head and neck. Cool temperature, keeps you nice and cool. Easy to reshape in the morning. Love it.
Abijith
Verified by Dreams
5
The cover is cool-to-the-touch and woven with SmartCool Technology that absorbs excess body heat, keeping you feeling fresh all night. While the cooling sensation might be less noticeable if you use a thick cotton pillowcase, I've found it a fantastic feature that prevents overheating
Verified customer
Verified by Dreams
5
I am really pleased with my Tempur Cloud Air Smart pillow. It is supportive, I do not get too hot in the night laying on it and it is very comfy. As it is made of memory foam you do need to plump it every couple of days which tastes a couple of seconds. Would definitely recommend.
HarryJK
Verified by Dreams
5
Amazing. Again, pretty life changing as I have always slept on cheap pillows. We were given these for free due to a promotion running when buying a Tempur mattress. Had to put a thing pillow underneath but I'm a side sleeper and love this. Would buy it regardless if it wasn't free.
Charl14
Verified by Dreams
5
Great pillows. Been sleeping on it for about 4 weeks now. Good support between neck and shoulder. Im a side sleeper, so this is important. They are worth the price if they last as long as they say thru do. My only negative point, shame they don't have a removable cover to wash.
Verified customer
Verified by Dreams
5
This pillow has to be the most comfortable ive even brought , i have brought a few lately for bad neck and shoulder pain. But this is by far the best,its expensive but well worth the money. In the morning just push it back into shape and it looks like new , ready for another night
Yvonne P
Verified by Dreams
5
We bought the medium version and find them very supportive of the head and shoulders without being `hard`, so much so that you can do without an underneath pillow if you so wish, Your head tends to rest on the pillow rather than sink into it, but they are very comfortable and cool
Verified customer
Verified by Dreams
5
The Tempur Cloud Air Smartcool Pillow is the perfect item to compliment a good night sleep. Soft and durable, whilst comfortable and of a very high quality. Whilst more expensive that other pillows, is definitely worth the purchase and confirm "Less is definitely more" beneficial
Verified customer
Verified by Dreams
4
Really comfortable pillow. Cooler than previous memory foam pillow. Good support without feeling hard. However, does tend to get a thin patch just above the shoulder level during the night. Sometimes have to flip it 180 degrees to allow thinner bit to recover, which it does well.
Lachlan
Verified by Dreams
1
First couple of days were good but woke up with neck and shoulder pain each night since and had to take time off work because of it. I've had to switch back to my old supermarket bought pillow. For the price, it's absolutely not worth it. Feel like I've been completely scammed...
Verified customer
Verified by Dreams
2
I found the pillow extremely uncomfortable and it has been confined to the cupboard and I have started using my old pillows again. My wife finds hers satisfactory. Personally I would not recommend this product. They are also extremely heavy to lift and put pillow cases on.
Freya MS
Verified by Dreams
5
I bought two of these dreamlike pillows for my husband and me. They are super soft but give one's head and neck brilliant support for a comfortable nights sleep. As my husband has a very active job of work he would recommend it to divert the aches and pains of physicality.
KPP100
Verified by Dreams
5
Always fidgeting in bed readjusting your pillow? Not once you've dug deep into your pocket and bought a couple of these you won't. Expensive? Not if you've spent as much as i have on so called 'hotel quality' products. Really very very good, maybe even the best available!
M Curtin
Verified by Dreams
4
I went for the medium, as had a tempur pillows prior to purchasing this as it was recommended by my podiatrist and it needed to be replaced. This one is not as comfortable. But it may be that I need time to adjust. But that said I would recommend one of these pillows.
Poko
Verified by Dreams
5
As a sleeper that doesn't usually rely on a pillow and as a result would not spend any time thinking about spending any money on them, this pillow has changed my way of thinking. So supportive and stays in shape all night. Fills a case and feels good when sat up too.
Em H
Verified by Dreams
5
These were a bit of a splurge for us, but they are well worth it. Just the right level of support. Our shoulder and neck pain has reduced and we're definitely sleeping better since having them. They have a good length of time for use so work out a good investment.
Ang G
Verified by Dreams
4
Mattress is so comfortable. It is firm but the topper seems to nestle you to sleep. I had a problem with night sweats before but since we've had this mattress have had settled, cool sleeps (remains to be seen whether this continues during Summer). So far, so good
Thomas Connoly
Verified by Dreams
5
Wanted one of these for years. Do not regret buying it. Most comfortable pillow i've ever had. Soft yet supportive and doesn't 'mis-shape'. I normally end up throwing my pillows on the floor during the night but this is always still under my head in the morning.
ScottJH
Verified by Dreams
5
The pillow gives great support as I use to suffer with neck pain, which this has definitely helped with. Also the breathability is much better as I am no longer getting flipping my pillow through the night or getting sweaty patches. Would definitely recommend.
Verified customer
Verified by Dreams
5
I've suffered with shoulder cuff pain for a couple of years now and physio has not helped but within days of using this pillow the pain had reduced significantly. It holds me in the correct position all night, firm but comfortable, and I'm now pain free.
Debbie's
Verified by Dreams
5
Husband loves the medium Tempur pillow and so do my as it's reduced his snoring so we are both winners! Very supportive great for the posture keeping his shoulder away from the mattress. He doesn't find it too hot either. I will be buying the soft one.
Brandon724
Verified by Dreams
5
Wasn't expecting much from just pillows but we got them weeks prior to the mattress arriving. They changed how we slept at night. Way more neck support, way comfier and the temp control really helps on cold and hot nights alike. Would 100% reccomend
MARTY P.
Verified by Dreams
1
I HAVE BOUGHT TEMPUR PILLOWS BEFORE AND THEY ARE THE ONLY PILLOWS I CAN SLEEP COMFORTABLY ON BUT THE NEW PILLOWS I HAD WITH THIS BED GIVE ME A BAD NECK AND A BAD HEAD. THEY ARE A LOT SOFTER WHEN YOU SLEEP ON THEM AND HAVE TO USE THE OLD PILLOWS.
Verified customer
Verified by Dreams
5
The Tempur Cloud Air SmartCool Medium Pillow has truly transformed my sleep. It offers excellent support while staying cool all night, making restless nights a thing of the past. Comfortable, supportive, and refreshing - an absolute revelation!
KellyAMM
Verified by Dreams
2
Disappointing. Unfortunately, I didn't find the tempur pillow very comfortable. We bought one soft and one medium and neither of us found comfort with either pillow. Such a shame as we did try in store and felt they would be more comfortable.
Manglasio
Verified by Dreams
5
Wasn't sure that it would be worth the £150 it cost but I can honestly say it has worked for me. I have the medium but they do a soft and a hard in the range. Would recommend but try it out in the shop first to get the firmness that suits you.
Lydia25
Verified by Dreams
2
Pillows are fine but not worth the price. We got them for "free gift" but now expected to pay for them due to having to switch the mattress under the comfort exchange. A gift is final and none of this was explained during the initial purchase
Shibastitcher
Verified by Dreams
5
As we were buying a new mattress, new pillows seemed sensible. And we've been very impressed. Great quality sleep, no overheating, and no need to keep plumping them up during the night. We're both enjoying much better and more sound sleep,
Chris & Gaz
Verified by Dreams
5
My husband and I find Tempur pillows very comfortable and provide great neck support helping to alleviate any aches and pains. Free with a Tempur mattress purchase. Service in our local Dreams store was excellent as was customer services.
Brianr
Verified by Dreams
5
The pillow feels hard initially but you can feel that it slowly changes form to shape around your head and neck. Been sleeping like a dream ever since. The service in store was very helpful and made us find the right pillow before buying.
Ben Wyvis
Verified by Dreams
5
These pillows are amazing- suffering from a painful neck for years and my husband with a sore shoulder - after one night we found a big difference and ongoing we have both NOT woken up with pain - cannot recommend these enough. 10/10
Mr.ChrisM
Verified by Dreams
5
Great help from friendly staff in store, helping me choose the perfect bed. Delivery was on time and seamless. I did nothing apart from opening the front door. And the bed is fantastic. I have not slept so well in years. Sweet Dreams
Jacqueline 69
Verified by Dreams
3
Quality is lovely but I really don't like this pillow. It moves and goes out of shape with lack of support. I have bone damage and it just doesn't suit me at all. Not the pillow fault but I totally fed up of trying to find a good one
Daniel2025
Verified by Dreams
5
Massive comfort difference. I knew that the right pillow makes a difference but this one is the best I have used. Helpful assistance in store gave advice and recommendations. This has made such a difference to my sleep and comfort.
Ronnie Weir
Verified by Dreams
5
I got two of these pillows free when I bought a mattress and they are quite a bit harder than normal pillows. Initially I woke up with a sore neck but I learnt to put the two pillows on the bed first and out softer pillows on top.
CFernando
Verified by Dreams
1
Regret buying it, not at all comfy, in fact neck pain every morning and sleeping uncomfortable. Have put it in the cupboard. Bought two of them, no previous experience. It will go to bin, just the money doent onnit us holding me.
CLS883
Verified by Dreams
2
Hard pillow and not cooling. Anything that TEMPUR says is cooling means its cool to touch for five minutes. After this, your body heat traps and becomes very hot. Wouldnt purchase these pillows, but they were free with mattress.
Dwarvensatyr
Verified by Dreams
1
The one i tried in the shop was incredible. The ones i got as a free promotion felt like they had 1/2 the stuffing in. I almost cancelled the order thinking the mattress would be inferior to test 1 too but it wasn't fortunately.
AnniePH
Verified by Dreams
5
Took me a long time to find the right pillow - this is it. My neck pain has gone after only a week of using the this pillow. My only concern is that it's quite hot to use and it is very expensive though definitely worth it.
Mark Ormonde
Verified by Dreams
5
Best purchase this year. Neck and shoulder pain gone almost the first night. Couldn't believe how much a pillow would make a difference. Expensive but very worth it. Actually sleeping so much better now. Highly recommend .
Verified customer
Verified by Dreams
5
Best pillow I've ever owned. Sorted out my bad posture and stiff neck, waking up in the morning after having a full night's sleep! Well worth investing and paying a little bit extra for the comfort and quality of Tempur.
Rhibee25
Verified by Dreams
5
These pillows are fantastic and although on the pricey side they're worth it. Good quality sleep is so important to my partner and I so these were a reluctantly necessary purchase that neither of us have regretted once.

Questions and answers about the TEMPUR Cloud Air SmartCool™ Medium Pillow

Common questions answered by our team first, then questions shoppers asked the retailer, with the retailer’s own answers.

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Common question
Is the pillow cover machine washable?

Answer: The TEMPUR Cloud Air SmartCool Pillow comes with a removable cover that is machine washable at 40 degrees, making it easy to refresh and keep clean. This feature is a bonus for maintaining good hygiene and longevity of the pillow.
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Common question
Is it suitable for all sleeping positions?

Answer: Dreams describes the medium grade as suitable for all sleeping positions, and the TEMPUR Adapt Material moulds to your head, neck and shoulders. It is a high, dense pillow, though, so front sleepers may find it too much.
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Linze
The pillows smell really funny, even though they aren't vacuum packed. Can you please explain why this is and what you recommended to do to get rid of this odour? ( it smells very chemical like)

Answer: The unusual smell from your TEMPUR Cloud Air SmartCool Medium Pillow is due to off-gassing of the TEMPUR memory foam material. This is harmless and temporary.To remove the odour, air the pillow in a well-ventilated space, and allow time (usually a few days) for the scent to fade.
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Lionel O
On the Tempura pillow scale... Is there a grade heavier than medium ? What are all the ingredients that make up the contents of the pillow

Answer: The grades are based on comfort, not weight. They are graded as soft, medium and firm.The pillow core is made from a viscoelastic polyurethane foam.
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ClareMB
Hi, if you put a pillowcase over this pillow, will the cooling be less effective?

Answer: Any additional layers between the finished surface and the user will lower the level of effectivity, but the overall benefits should still be felt.
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Vacci
Do you use this pillow without a pillow case?

Answer: We recommend using a pillow case as well as the TEMPUR cover for the pillow.
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HishamR
Can I sleep on the pillow case provided directly or use another pillow case

Answer: We recommend using a pillow case as well as the TEMPUR cover for the pillow.
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Herms
Do I need to use a pillow protector or pillow case on top?

Answer: We would advise to use a pillow case on this pillow.
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What is the cloud medium pillow packed in?

Answer: This is packaged in a TEMPUR branded bag.

Videos about this bedding

Hand picked video that relates to the specifications of The TEMPUR Cloud Air SmartCool™ Medium Pillow

TEMPUR® Sleep Technology
TEMPUR® Sleep Technology
By Tempur UK
About TEMPUR®
About TEMPUR®
By Tempur UK

Sources for this review

  • Our assessmentFill, materials and support judged by our team, from over 10 years in the bed and mattress industry
  • Specification15 points from Dreams' listing
  • Owner reviews862 behind the owner rating
  • Buyer questions13 read
  • Price history237 checks since February 2024
  • Site-wideOur price tracker has logged 1,326,830 retailer prices since June 2019

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