Product safety report
Brand: John Lewis
Model / Identifier: Product codes 60703551, 60703552, 60703553, 60703554, 60700551, 60700552, 60700553, 60700554, 60702101, 60702102, 60702103, 60702104
Category: Clothing, textiles and fashion items – Mattress toppers (goose & duck down)
Country of origin: Not specified
PSD case number: 2308-0099
Report published: 7 September 2023
Alert date: 7 September 2023
Risk
The affected mattress toppers do not meet the flammability requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988. If exposed to a naked flame, they could ignite more easily and pose a fire hazard.—Office for Product Safety and Standards
Corrective action
The products have been recalled from end users. Consumers must return the toppers to the retailer.
What to do
Consumers: If you purchased one of these toppers (codes listed above) between 6 January 2019 and 11 August 2023, stop using it immediately and contact John Lewis for a refund or replacement.
Retailers and resellers: Check your stock and sales records. If any units are still in possession, withdraw them from sale and assist customers in returning affected products.
Importers/distributors: Ensure no further units are supplied in the UK market and cooperate with authorities.
Additional information
Notifier: Local Authority Trading Standards
Legal reference: Furniture and Furnishings (Fire) (Safety) Regulations 1988.
PSD case number: 2308-0099
- Consumers: If you purchased one of these toppers (codes listed above) between 6 January 2019 and 11 August 2023, stop using it immediately and contact John Lewis for a refund or replacement.
- Retailers and resellers: Check your stock and sales records. If any units are still in possession, withdraw them from sale and assist customers in returning affected products.
- Importers/distributors: Ensure no further units are supplied in the UK market and cooperate with authorities.
Additional information
Notifier: Local Authority Trading Standards
Legal reference: Furniture and Furnishings (Fire) (Safety) Regulations 1988.
PSD case number: 2308-0099
- Consumers: If you purchased one of these toppers (codes listed above) between 6 January 2019 and 11 August 2023, stop using it immediately and contact John Lewis for a refund or replacement.
- Retailers and resellers: Check your stock and sales records. If any units are still in possession, withdraw them from sale and assist customers in returning affected products.
- Importers/distributors: Ensure no further units are supplied in the UK market and cooperate with authorities.
Additional information
Notifier: Local Authority Trading Standards
Legal reference: Furniture and Furnishings (Fire) (Safety) Regulations 1988.
PSD case number: 2308-0099
Consumers: If you purchased one of these toppers (codes listed above) between 6 January 2019 and 11 August 2023, stop using it immediately and contact John Lewis for a refund or replacement. Retailers and resellers: Check your stock and sales records. If any units are still in possession, withdraw them from sale and assist customers in returning affected products. Importers/distributors: Ensure no further units are supplied in the UK market and cooperate with authorities. Additional information
Notifier: Local Authority Trading Standards
Legal reference: Furniture and Furnishings (Fire) (Safety) Regulations 1988.
PSD case number: 2308-0099
- Consumers: If you purchased one of these toppers (codes listed above) between 6 January 2019 and 11 August 2023, stop using it immediately and contact John Lewis for a refund or replacement.
- Retailers and resellers: Check your stock and sales records. If any units are still in possession, withdraw them from sale and assist customers in returning affected products.
- Importers/distributors: Ensure no further units are supplied in the UK market and cooperate with authorities.
Additional information
Notifier: Local Authority Trading Standards
Legal reference: Furniture and Furnishings (Fire) (Safety) Regulations 1988.
PSD case number: 2308-0099
