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Staples and Co Artisan Pure Opulence Mattress
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Staples and Co Artisan Pure Opulence Mattress

FirmnessFirm

In shortIf you want plushness without sinking, I like this firm pocket-sprung build with breathable natural fibres. The deep pillowtop needs regular rotation, and the price is high. Read the review

Single
Small Double
Double
King Size
Super King
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Who is it best for? powered by SnoozeScore

In our experience, the materials and construction that go into this product can make it suitable for the following people.

Testing team takeaways

To test the Staples and Co Artisan Pure Opulence Mattress we have people from our testing team take a closer look at the mattress and form their own opinions. Below is their observations.

I tried the Staples and Co Artisan Pure Opulence Mattress on the shop floor at a Bensons for Beds store, lying on my back to judge its feel. It felt firm rather than medium, but the deep pillowtop added plenty of plushness at the surface. As a back sleeper, I felt cradled, with ample support beneath me rather than just softness. The foam also suited my preference for a supportive, slow-responding feel. I did have some reservations about the depth of the tufted pillowtop and whether it might settle unevenly, something I could not judge in the shop.


Tester Attributes: Back sleeper68 kgShowers before bed

What our reviewers found

Pros

  • Outstanding spring system, with 6000 dual-layer pocket springs for precision contouring and responsive support.
  • Natural, breathable fibre blend that feels deceptively temperature neutral for such a deep, plush build.
  • Very supportive even in Medium, with a stable, buoyant comfort that suits people who like proper structure.
  • Reinforced edge support makes a difference to usable space and lessens the roll-off edge feeling.
  • No-turn (rotate only) and a long guarantee make this a simpler ownership proposition for a mattress at this level.

Cons

  • Medium is definitely on the firm side for the name so light weight or very pressure sensitive sleepers might struggle with the supportiveness.
  • Ultra deep pillowtop may be a longer term issue if you are a worrier about settling or you know you are not going to rotate regularly.
  • High price point and potentially higher all round ownership costs once delivery and exchange terms are considered.

The Staples & Co Artisan Pure Opulence Mattress is another in the “do everything really well but see costs respective of this fact” category of luxury mattresses with strong support, an uber-plush pillowtop surface, natural fibres and a pocket spring count that is frankly impressive. In store (especially in the Medium comfort) what I noticed straight away is that it still leans firmer for Medium (just about this side of neutral overall), but in a very controlled, supportive way, not at all a board-like feel.

If you’re the type who loves a luxe top but never feels properly cradled by soft, slow responding foam, this is very much a mattress aimed squarely at you. For me the drawbacks are the cost and the very real delivery lag that higher end, made-to-order style mattresses often have (depending on postcode and availability).

Construction & Materials

A tall mattress at 34cm, so it looks and feels hefty even before you get on it.

The headline feature is the 6000 dual-layer pocket spring system made up of 5000 mini pocket springs plus a lower layer of 1000 full height pocket springs. In real terms what that gives you is a much more finely tuned contour from the minis at the top, with more supportive (i.e. deeper and more structural) underlayer.

On top there is an ultra-deep tufted pillowtop. I am not the biggest pillowtop fan long-term because the loftier, extra cushioned tops can settle most unevenly over the years, unless you are super strict with rotation. That said, it is the instant-comfort-star is undeniably indulgent here, and the tufting does help keep the surface layers more locked in place than a softer, cloudier topper design.

Material-wise, this is where you are paying for the Pure Opulence branding in big ways. The fillings include bamboo (renewably sourced), Tencel fibres, GOTS-approved organic fibres, cotton, flax, Wools of New Zealand wool, UK alpaca wool, as well as an all-seasons wool comfort layer. The cover is described as Belgian damask with M-Pure (natural, chemical-free) fire retardancy.

Firmness & Feel

You can get it in Medium, Firm or Extra Firm.

Medium in store felt noticeably firm for the name, but again it was a supportive firmness and there is a cushioned top rather than an unyielding surface. Pillowtop gives you that initial plushiness when you first lie down, then the spring system quickly pushes back, so you are definitely held up rather than swallowed.

If you are moving from a soft or medium hybrid, or a mattress with thick memory foam, you will need an adjustment period to the feeling. The comfort level is much more about buoyant, responsive support and alignment, rather than the deep, hugging sensation.

Performance & Support

The thing that makes this mattress feel so competent is of course the spring count and layering strategy. Mini springs right by the surface adapting close to the skin, and full-height springs under that should do a really good job of contouring around curves, without encouraging your spine to bow.

I also like that this has reinforced edge support because in real-world use it makes the whole thing feel more stable if you get in to sit up and put socks on, or use the full width without feeling like you are going to roll right off the edge.

The dips and disturbs from a partner are also likely to be reasonably well managed for a pocket spring mattress like this. Pocket springs move independently, so the overall effect tends to be that less ripple is felt across the surface when someone else turns and wriggles around.

Temperature Regulation

Oddly, for a mattress with an ultra-deep pillowtop, I was surprisingly impressed with how cooling it felt in store. One of the big reasons is the choice of fibres that are both breathable and moisture managing (bamboo, flax, wool and Tencel) rather than foams which trap heat, but also the natural airflow you just get through a pocket spring build.

If you struggle with overheating on foam-heavy mattresses, then this sort of build can feel much fresher all through the night, especially in summer, without turning the surface into something slippery or too bouncy.

Practical Features

An easy-care, no-turn mattress, which is how I describe them here, you rotate rather than flip.

You also get a free 10-year guarantee and it is made in the UK. The brand positioning a lot of their sales pitch around high quality manufacturing standards and accreditation.

For reassurance and getting it through the door, there is the 40 Night Comfort Guarantee with conditions. Delivery pricing can get on the steep side for higher cost items (a king mattress is more an investment purchase than a weekly shop replacement).

One other practical point to note: at 34cm deep you will want to double check fitted sheet depth for any you have already, or whether your bed frame headboard height will still look visually balanced.

Who It Suits

This mattress is a strong match if:

  • You love a luxe feel, but with actual structure underneath rather than a soft, sink-in profile.
  • You like a firmer Medium, or you know you prefer Firm or Extra Firm already.
  • You are a warmer sleeper and want something more naturally breathable and less foam heavy.
  • You need edge support for using the full mattress without feeling like you are going to roll off.
  • You can justify the higher cost for premium components and made-in-the-UK positioning.

Who It Doesn’t Suit

I would think twice if:

  • You are after a seriously soft, sink in and pressure-melting feel (this is plush but there is still solid support going on, plus it actually quite firm under the plush surface).
  • You dislike pillowtops or know you will not rotate regularly and that long-term settling is a concern.
  • You are on a strict budget, because although the value may be high for the specification, the overall entry cost is out of reach for many people.

Final Verdict

The Staples & Co Artisan Pure Opulence Mattress is a very competently engineered and well-constructed pocket sprung mattress that justifies its luxury look and high cost with serious body-contouring support. The Medium feeling firmer than you might expect will actually be a plus for many sleepers, especially anyone who wants that held, aligned, but cushioned feel.

My real hesitations are the pillowtop from a longer-term ownership angle (glorious now but you need to be the type to rotate on instruction), and the price point, which is too high for many households even though it is clear you are paying for a high quality of component.

If you can afford it and want a breathable, supportive mattress with a genuinely premium construction then it is one of the more convincing premium options in Bensons' Staples & Co range.

Corrections

When we get something wrong, we fix it and say so here. All corrections

14 October 2026
We said this mattress was previously sold as the Staples and Co Artisan Opulence. We could not confirm that, so we have removed the earlier name.
Why you can trust WantMattress We spend hours testing (and/or researching) every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

How does it feel?

Personalised feel depends on bodyweight. Adjust your weight below to get an indication of how the Staples and Co Artisan Pure Opulence Mattress may feel.

SnoozeScore

Still not sure if the Staples and Co Artisan Pure Opulence Mattress is suitable for you?

Answer 6 quick questions to see how well this mattress fits you, and which mattresses fit you better.

Price history

The price graph displays the lowest price over time excluding shipping.

Lowest price we've recorded: £1259.99, seen in the last 90 days

How it scores
Of The Staples and Co Artisan Pure Opulence Mattress
Scored by Katie Edwards after testing it in store at Bensons For Beds, November 2025, then checked against owner reviews. Where the testing didn't cover a measure, it is scored from the build and owner reviews.
Scored by Katie Edwards after testing it in store at Bensons For Beds, November 2025, then checked against owner reviews. Where the testing didn't cover a measure, it is scored from the build and owner reviews.

Suitability

  • Back Sleepers
    ★★★★★
    ★★★★★
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Side Sleepers
    ★★★★★
    ★★★★★
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Stomach Sleepers
    ★★★★★
    ★★★★★
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.

Performance

  • Breathability
    ★★★★★
    ★★★★★
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Turning on mattress
    ★★★★★
    ★★★★★
  • Certain materials like memory foam can make it difficult to move about on the mattress while you toss and turn. Same too for pillow tops which can create a cloud like sensation which can make manoeuvrability challenging.
  • Stability
    ★★★★★
    ★★★★★
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.

Odour

  • Initial Odour
    ★★★★★
    ★★★★★
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour
    ★★★★★
    ★★★★★
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating
    ★★★★★
    ★★★★★
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.
*Assuming average weight, suitability will vary dependant on body type, check your SnoozeScore above for a more tailored guide.
Radar analysis
Of The Staples and Co Artisan Pure Opulence Mattress
Brand: Staples
Retailer: Bensons For Beds
Delivery Time: Average
Delivery Charge: Excellent
Customer Sentiment: Good
Guarantee: Excellent
Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

Owners, by the numbers

Counted from 202 owner reviews of this mattress on retailer sites.

80%gave it 5 stars162 of 202 reviews
4.5%gave it 1 or 2 stars9 of 202 reviews
Top third on priceon price, at £1,799.99245 of 263 other pocket spring mattresses cost less today

Firmness against the label (firm)

What owners saidThis mattressAll firm
Felt firmer than expected0.5%1 of 2020.3%
Felt softer than expected0%0 of 2020.3%
Too firm0.5%1 of 2020.9%
Too soft0%0 of 2020.3%

“All firm” is 42,449 reviews of 206 mattresses labelled firm. The phrases counted are in the firmness report.

Counted from reviews published on retailer listings. Each review counts once, even where a retailer shows it on several listings, and reviews left on WantMattress are not included. The method is set out in the reliability report.

Reviews

Let us know your thoughts on a product or view reviews from others.

4.7owner rating out of 5202 reviewsOur rating 4.8/5
Tom D
Verified by Bensons For Beds
1
This is probably the worst mattress I've ever slept on, and I've slept on a lot of bad ones lately. But the fact that this mattress is 1300 and still this uncomfortable makes no sense. I'm waking up in the middle of the night with the worst back pain I've ever had. And it's not just in one place, but my entire back. I'm tossing and turning all night just to find a less painful position and fighting through the pain to try and get some sleep, but I feel like this could potentially be doing more long term damage to my back. I have requested the 40 night trial replacement thing, sucks that I have to pay around 200 just to swap it for one that HOPEFULLY I can finally get a good nights sleep on.
Liam O
Verified by Bensons For Beds
5
Delivered when it was expected, without any fuss, although the drivers didn't seem to be aware that they were removing our old mattress. Left it lie for a few hours as recommended to dry of any moisture gathered in the transit plastic, and then made the bed. And then slept in it. Deepest of joys. It was everything we hoped for and more. Now a month later as I write this, I can confirm that we've never had it so good! (one for the oldies!) It's as firm as we hoped for (very firm), the lack of partner disturbance when either of us turns over is appreciated and a good night's sleep has been very much the order of the day, or rather night... Strongly recommended
Sally L
Verified by Bensons For Beds
5
We ordered a simba hybrid from simba and had the most uncomfortable nights sleep ever. Gave it a go for a few weeks and it was terrible. Constantly waking up with back ache. Ordered the staples opulence from bensons as our son already has the single and sent the simba back. It was the best decision ever! For the first time in years I am sleeping through the whole night without waking up at all and no longer feel tired during the day. We went for the medium and it's like sleeping on a cloud! Highly recommend! Don't hesitate, you won't regret it! Delivery and communication great from start to finish. Thank you!
Kathryn L
Verified by Bensons For Beds
5
Read the reviews before my purchased- some good/some bad. Tried lots of mattresses out in the shop including this one which was my favourite for firmness and support. Actually went for an extra firm mattress. Also wished to buy a deeper mattress to help with me getting out of bed (I have arthritis, so bit of extra height helps no end). Had the mattress a month now and it's really comfortable, giving me a good nights sleep, I have no negative comments. The men that delivered the mattress were super helpful and a pleasure to meet.
R B
Verified by Bensons For Beds
1
Not very happy with my bed, fabulous service however, my new bed is one of the top of the range costing over 1k When wanting to change my bed I am unable to get any form of money back, even though the bed that I have reselected is cheaper! Bensons would happily take my money for a more expensive bed, but not the other way around even though I feel that the less spring bed would be better for my child size frame. This was not made clear to use when purchasing
Susan Q
Verified by Bensons For Beds
5
I was recommended a medium mattress by Bensons in store technology, and I find this mattress extremely comfortable. I was delighted that it was delivered a little sooner than promised, even though these mattresses are handmade to order. Bensons after sales care is fantastic. I am sent messages about how to care for my new mattress and reminders that Bensons are available to help.
Alan C
Verified by Bensons For Beds
5
This mattress is firmer than I expected but it's still comfy and I'd highly recommend. It keeps me warm on colder nights, can't comment on summer nights yet but hopefully I won't overheat. Makesure you buy a good mattress protector to give you extra comfort, as I could feel the sewn dips so I had to buy a thicker one. But on the whole I'm very happy with my purchase.
A B
Verified by Bensons For Beds
4
The matrass is very nice. It came with a topper. The drawback of this topper is that it has a big, 10cm, rim all along the matrass. This rim makes the left over place to sleep quite a bit smaller! Our matrass size is 160cm- 200cm, so not a small bed for 2 adults but I do end up on the rim! Next time we won't have a topper. Regards, A.Bird
Natalia M
Verified by Bensons For Beds
5
Very comfortable mattress. We are happy with the purchase. The staff was very knowledgeable and helpful when I was choosing the mattress. I am glad I followed their advice. Thinking about buying the second one the same mattress. Would recommend both, the Bensons for Beds and this type of mattress.
. G
Verified by Bensons For Beds
4
This our 2nd staples mattress, we loved the 1st one and had it 9 years. The new mattress is just as good, very comfortable and easy to sleep on. It heavy and well made. One downside is bottom of mattress is so firm it is hard to tuck the bed sheet under. A minor issue and would still recommend
Andrew B
Verified by Bensons For Beds
5
Had the mattress a couple of months and it has proved very comfortable with no issues, supportive yet very comfortable. The hemp pad does give off a slight odour when first unpacked but this soon dissipates. Rotated regularly so no sagging either.
Tripti J
Verified by Bensons For Beds
5
It is a firm mattress with good support. I am finding it doesn't get too hot as the weather is getting warmer which was an issue with my old mattress. Over all I am happy with the mattress and the service I received from bensons for beds.
Fay S
Verified by Bensons For Beds
5
It is true to say it is definitely the best mattress I have ever bought, it is worth the cost to have a good nights sleep. I would certainly recommend it as I suffer with back problems and the mattress support is exceptional.
T D
Verified by Bensons For Beds
5
Very pleased with my purchase. Good value and looks very solid . I'm sleeping better and my lower back pain has improved I would recommend this mattress to family or friends as the process was easy.
Susan S
Verified by Bensons For Beds
5
Good choice at Bensons. Delighted with comfortable new bed with storage. Great price including mattress protector and insurance and cleaning. Great advice and arrangements for delivery.
Helen C
Verified by Bensons For Beds
5
We'd had our previous mattress for 10 years and knew we wanted like for like as it was so good. Not the cheapest but by far the best. I would highly recommend to friends and family.
Dawn C
Verified by Bensons For Beds
5
Took a few days to get used to the new mattress but now it's so comfortable. We are getting the best night's sleep we have had for a long time. Delivery guys were so friendly too.
Susan E
Verified by Bensons For Beds
5
My Staples new mattress is so comfortable and I am sleeping so much better. I would definitely recommend a Staples mattress. They are well paying extra for a good mattress.
Jacqueline D
Verified by Bensons For Beds
5
The absolute best mattress I have ever had. It's so comfortable and supportive and has made a huge difference to my quality of sleep. Only wish I had purchased this sooner.
H H
Verified by Bensons For Beds
5
Very comfortable mattress bought at a good price. Good solid structure although very heavy to manoeuvre on your own. I would recommend this mattress to friends.
Jason L
Verified by Bensons For Beds
5
We had a staples mattress prior to buying this one and the quality and comfort is just second to none. The product quality is just what we wanted and expected.
Susan M
Verified by Bensons For Beds
5
This mattress is great, it is so comfy and I have to say my husband and I get a really good nights sleep. The mattress is really well made
Percy S
Verified by Bensons For Beds
5
Lovely comfy mattress, but took a good couple of weeks to get rid of the smell with it made of natural fibres
Michael W
Verified by Bensons For Beds
5
Love the mattress really good quality and great firm support even with the pillow top would highly recommend
Kelly A
Verified by Bensons For Beds
5
Only had this matress just over 6 weeks but have been having wonderfully comfortable sleeps. Happy so far
Richard C
Verified by Bensons For Beds
4
Mattress is amazing. My only problem is that I am 78, live alone and am unable to rotate it
Moira B
Verified by Bensons For Beds
5
Extremely comfortable and the natural fibres make it cool in the hot summer nights
Nigel N
Verified by Bensons For Beds
5
Just what I wanted. Comfort whilst sleeping and no aches and pain on waking up.
Beverley C
Verified by Bensons For Beds
5
Lovely comfy firm mattress, well worth the money, no back or hip pain anymore
Denise E
Verified by Bensons For Beds
5
Really comfortable feel. Easy to recommend for anyone who is a side sleeper
Jayne E
Verified by Bensons For Beds
5
Opulence is correct description. Love our new bed. Best sleep ever!
Kerry W
Verified by Bensons For Beds
1
Very poor quality mattress for what i paid the middle has raised
Jasbir D
Verified by Bensons For Beds
4
The topper needs to be a bit firmer otherwise a comfortable bed
Jane H
Verified by Bensons For Beds
5
Cozy and comfortable. Would definitely recommend this mattress
Irene Alexandra F
Verified by Bensons For Beds
5
5 star mattress a perfect replacement would highly reccommend
Justin R
Verified by Bensons For Beds
5
Great quality mattress which is wonderfully comfortable.
Kristen M
Verified by Bensons For Beds
5
Very comfortable. Took around a week to get used to it.
. H
Verified by Bensons For Beds
5
Very firm mattress very comfortable very good quality.
John M
Verified by Bensons For Beds
5
So happy with our beautiful and comfortable mattress.
Richard B
Verified by Bensons For Beds
5
Lovely well made and comfortable bed Best night sleep
Sean W
Verified by Bensons For Beds
5
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Fiona S
Verified by Bensons For Beds
5
We have had our eyes on this bed for some time and it has provided the perfect solution for us as my partner and I wanted separate mattress firmness and this bed enables you to zip together a medium and firm mattress. It is slightly larger than we had anticipated as it is over the edge of our existing divan base but this isn't a big issue (something about European vs UK King Size?). Due to the depth of the mattress it is now quite high up to get into bed which surprised us compared to the showroom version which was lower to the ground. I have had to buy new bedding as our kingsize sheets and mattress protector no longer fitted and I have purchased super king to accommodate this and to be able to tuck the bedding under the mattress to stop it bunching up during the night. The bed is comfy but I have found it an adjustment to lie on the sewn in topper which feels a little lumpy but is gradually feeling more comfortable. The service from the staff at Bensons was excellent and knowledgeable. Delivery was timely and easy + they took our old mattress for recycling. The bed itself is excellent quality with over 6,000 springs and is guaranteed so we hope it will have a long life.
janette marner
Verified by Bensons For Beds
5
Have had this mattress for 2 weeks now and so far, so good. Seems very comfy. We had a problem with our previous mattress which was the staples ortho restore 2000, and Bensons were excellent at getting this problem resolved for us. The staff in the Abbotsinch Paisley store and also the Kilmarnock store are fantastic, they are very helpful and friendly. Also the delivery team were spot on with timings and with keeping us informed right from the start. I have to say I would highly recommend Bensons to anyone looking to buy a new bed or mattress. They are far superior to Dreams who just take your money and are not interested in after sales customer issues, which we believe is very important when buying a bed/mattress. Hopefully our new mattress will give us many years of good quality sleep. Thank you Bensons.
Tom D
Verified by Bensons For Beds
1
This is probably the worst mattress I've ever slept on, and I've slept on a lot of bad ones lately. But the fact that this mattress is £1300 and still this uncomfortable makes no sense. I'm waking up in the middle of the night with the worst back pain I've ever had. And it's not just in one place, but my entire back. I'm tossing and turning all night just to find a less painful position and fighting through the pain to try and get some sleep, but I feel like this could potentially be doing more long term damage to my back. I have requested the 40 night trial replacement thing, sucks that I have to pay around £200 just to swap it for one that HOPEFULLY I can finally get a good nights sleep on.
Michael P
Verified by Bensons For Beds
5
My wife and I, actually looked for about 2 months at regular intervals as we wanted to be very sure about our new mattress after spending a lot of money and receiving poor service all round from another supplier. I think Bensons knew us by first name terms all the times we went back. The service and information we received was excellent and the staff helped us choose the correct mattress for us. We are so happy and are having really great night sleeps with our new Artizan Grand Mattress. It works for us it is very comfortable with great support without being hard it has a lovely soft comfortable feeling. I'm 21st one and my wife is 12 stone and it suits us both. Recommend definitely.
Anne H
Verified by Bensons For Beds
1
Bought the Staples Artisan King size Mattress is Medium. I wanted a soft, as I had one over 10 years ago, and I loved my original bed. This one is awful. I wake up in the night and my hips are so painful. Have only had this 6 days but I will have to return this but shocked to find I lose 20% of the purchase price as an admin fee and I paid £1,999. It's so lumpy and the manager in the store told me to give it the 40 night to try it out but I can't wait that long. I also bought a single for my son in the same mattress, and he suffers with a painful back due to scoliosis and he is really suffering in pain this week with the new mattress. So disappointed with the purchase
Francesca S
Verified by Bensons For Beds
4
I expected a more comfortable sleep for the money I paid. I still felt heat from the mattress and still feel it's a bit too firm for me although my bed frame is made of stiff wooden slats, I think probably it would be more comfortable on a divan. I would have liked this to have been emphasised at the time of purchase. It's still much better than the mistake purchase from furniture Village who delivered me an extra firm instead of a firm hybrid synthetic mattress with the wooden bed and wouldn't honour their error. This mattress is double the price but all natural material.
Gary C
Verified by Bensons For Beds
5
After suffering a couple of years of bad sleep myself and my partner decided the time was right to get a new mattress. After visiting Bensons and trying almost every mattress in store we decided on the staples and Co Artisan Grand Mattress. The service received in store from Andrew was exemplary . We have now had the mattress. for two weeks and our quality of sleep has improved 100%. No more broken night sleeps trying to get comfortable, no more waking up with sore shoulders, hips or knees. The mattress is so comfortable for us it ticks every box
Mark C
Verified by Bensons For Beds
5
I love this mattress. I suffer from lower back pain so my previous mattress was a firm version as I needed the support. Lately, I have been suffering from sore arms when waking so looked into a softer mattress. This fits the bill perfectly. It has a firm base so there are no support issues and the top provides a lovely softer layer which is amazingly comfortable. Also, the natural fibres are very cool to sleep on (I am very warm bodied so get hot easily). All in all, a great purchase at a great (offer) price.
Richard And Jude E
Verified by Bensons For Beds
5
At first my wife found the bed a little hard, but after 2 weeks now says it's great! Her knees don't hurt or nor do her hips. No more creaks from either of us nor the bed. Construction looks good, nice covering material. Very deep mattress which has meant new sheets & new mattress protector, but it's worth it. Wife is 5ft & does need a little run up to get on the bed as our base is quite high too but means easier to get out of bed in morning. Certainly recommend this bed as a major investment.
R B
Verified by Bensons For Beds
1
Not very happy with my bed, fabulous service however, my new bed is one of the top of the range costing over 1k When wanting to change my bed I am unable to get any form of money back, even though the bed that I have reselected is cheaper! Bensons would happily take my money for a more expensive bed, but not the other way around even though I feel that the less spring bed would be better for my child size frame. This was not made clear to use when purchasing...
Nicholas C
Verified by Bensons For Beds
4
We have had our mattress since January we chose the medium texture king size we where told it would take a little while to settle once we have slept on it for a while we both have back problems sadly it's taking longer than we thought to settle so we are not getting a good night's sleep that we thought we would have we will persevere we have turned it only once hopefully it will soon adapt for us as at the moment it's not as comfy as we thought
Michael B
Verified by Bensons For Beds
5
Great service when we chose which bed - we tried the bed selector for firmness and couldn't agree (nearly a "domestic" in the store ) but the salesman was not pushy - just patiently pointed us to the right product - so in the end we went for a split mattress- firm/soft which suited both of us - price was really good Delivery team were brilliant at removing the old mattress - really comfortable and a great night's sleep for both of us
Stephen T
Verified by Bensons For Beds
5
We love our new Staples and co mattress, it's firm yet comfortable and seems to have solved a lower back/sacro iliac problem that I've had for 17 years! I'd tried a hybrid mattress from another well known brand but the foam smell was so bad we couldn't live with it after a month, so it had to go. No such problems with this so very happy. Delivery was well planned and regular notifications which is very welcome.
Rodger S
Verified by Bensons For Beds
5
Excellent Mattress, really supportive and comfortable, the soft pillow top has cosy feel as soon as you get into bed. The natural fibres used really do give good temp control. It is quite a large mattress and you do sit higher of the floor compared to our old mattress. It was a little tight to get up the stairs as we have an old house with a twist in the staircase. An excellent mattress and would reccomend it .
Nicki H
Verified by Bensons For Beds
2
Suffering awful lower back pain every morning since buying this mattress. I bought the medium rather than my usual choice of firm as advised in the shop that their medium is very firm, as it did feel initially. But it has sunk in various places despite my slight frame. Tried pillow under knees and now having to sleep in the spare room while I work out what to do with my expensive mattress
K T
Verified by Bensons For Beds
5
The salesperson was really helpful at the Chester store which resulted in an excellent option. The mattress was delivered and placed in the bedroom by the courteous Benson delivery persons. We've been using the mattress for 2 weeks and it's still bedding in. Overall an excellent choice of product and supplier. I would recommend this choice to any proposed purchaser. Ken
Vivienne M
Verified by Bensons For Beds
5
It's quite a firm mattress but I find it extremely comfortable. I sleep well and wake without aching joints - including my back. The wool layers soften it and seem to quite expensive but well worth ithelp with body temperature regulation. It is a BIG mattress to rotate but with 2 people manageable. I would recommend this mattress if a firmish mattress is what you need.
Lesley H
Verified by Bensons For Beds
4
Good mattress , really comfortable to sleep on,. Feel that I need steps to get into bed now but heavy to move and as I have both a headboard and foot board on my bed I cannot turn it round. Had to get some help from 2 grandsons with this, so not getting turned unless visitors come. Also was a lot deeper than I remember so have had to buy new fitted sheets.
John S
Verified by Bensons For Beds
4
Very comfortable, though seems to develop a sleeping position quite quickly. It's also on the short side, our previous superking mattress just fitted snuggly into our bedframe. ,this one is a couple of inches short so leaves a gap at head end, (if the gap is at the bottom it slides down if sitting up reading) have had to put an extra pillow in the gap.
Mrs Catherine Farrar
Verified by Bensons For Beds
5
I like a slightly softer mattress, but my husband has sciatica, so he needs a firm one. The answer was the firm mattress with a pillow top. We both find it comfy and it's super supportive for my husbands back. The quality is superb too. We've had it a month now, and I can honestly say we've never had a better mattress in nearly 40 years of marriage.
Leonard B
Verified by Bensons For Beds
5
When it comes to beds I often sleep on the idea of getting a new mattress. WELL NAP TIME IS OVER. You could hide 1 million peas under the mattress and this princess wouldnt bat an eye. While getting this bohemath upstairs was akin to one of the labours of Hercules it was well worth the trouble and I've been sleeping soundly ever since.
Ian T
Verified by Bensons For Beds
5
I like a softer mattress whilst my wife prefers a firmer one. By getting the two types of mattress with a zip to connect them we are both catered for. Both mattresses are very comfortable and we have had three weeks of blissful sleep since they were delivered. I would fully recommend the product and cannot see the need of improvement
James B
Verified by Bensons For Beds
3
We ordered this in a super king - medium mattress The mattress is more like a firm mattress We also ordered the divan base as recommended which is of good quality and delivery team were excellent However, the combined height of the mattress and divan base is an issue. So take this into consideration when purchasing these items
CHARLES
Verified by Bensons For Beds
4
After experiencing not receiving my bed on the scheduled date of 1/2 I was left feeling very disappointed, however the bed was finally delivered on 3/3 and I have to say it was well worth the wait. Its very comfortable, my only observation is the castors are not easy to manoeuvre and often moves the matress out of place.
Lucy M
Verified by Bensons For Beds
5
We love our new mattress so far. We had a similar model from you before but the name and spec had changed slightly. Charlie in the Guildford store was so helpful - digging out the details of our old mattress, finding the closest option, suggesting potential alternatives and ensuring we got exactly what we wanted.
David B
Verified by Bensons For Beds
5
When we first started to look for a new bed for the spare room bensons was our first choice as we have always been satisfied with the choice of our own bed . The staff have always been polite and helpful and will point you to item of your choice. They always walk away and leave you to look at your leisure.
D F
Verified by Bensons For Beds
5
Feel like I am sleeping in a fancy hotel. It's so comfortable I hate leaving my bed. Love the height too, the buttons on the top are the only thing I would change as I can feel them. Would 100% recommend this mattress it gives great support too not had any twinges since getting it. One happy customer
Rod L
Verified by Bensons For Beds
5
From trying out the different beds to delivery we could not fault bensons. The Sales person was very patient,commodating and helpful. The mattress was an expensive buy,but we think it was worth the expense...very comfortable. The delivery men were very good carrying a heavy mattress upstairs for us.
Mrs G
Verified by Bensons For Beds
5
Fantastic bed so comfortable and perfect for my bad back , I'm really pleased that the staff at the Chester Store explained the benefits to me and this is the third bed I have had from Bensons and really pleased with quality of the products supplied , would definitely recommend to friends and family
Steven W
Verified by Bensons For Beds
5
After trying almost every mattress in the shop we finally settled on this one and have no regrets whatsoever. We have had the most restful sleep since purchasing this mattress. It is a deep quality mattress and so comfortable. We would highly recommend it to anyone looking for a firm mattress.
Bryan H
Verified by Bensons For Beds
5
Fabulous mattress, feels just as comfortable as the one we tried in the shop. We've never slept better. Worth waiting for to get the non-standard size for our Spanish bed. Delivery was quick and absolutely painless. Glad your guys took it upstairs, it's so heavy I would never have managed it!
Fredrick M
Verified by Bensons For Beds
4
Mattress is comfortable and great to sleep on,. However, it is let down by the lack of handles i.e. only 1 at the bottom of the bed and none at all at the top of the bed, this makes if difficult to carry out your advisory instructions to rotate the mattress every two weeks for six months.
Clare S
Verified by Bensons For Beds
1
This is the worst mattress I have ever owned. The cost of the mattress would be reasonable if it didn't sink within a few months of owning it. Even the replacement that I had to fight tooth and nail for has done the same and now they are not interested. Do not waste your money.
A S
Verified by Bensons For Beds
4
Nice mattress very comfortable but be warned it makes the bed very tall being such a thick mattress on a standard divan base with draws I'm 5'11" and sitting on the side of the bed my feet are about 4" off the floor when you slide off the side you are pretty much standing.
Joanna R
Verified by Bensons For Beds
4
Very pleased with this mattress and glad I chose the medium rather than the firm one. The ordering and delivery was smooth and efficient. The only problem I have is that the mattress is so very heavy which makes it difficult for me to turn round once a week, as instructed.
Roger L
Verified by Bensons For Beds
5
I've been sleeping on this for 3 weeks now and the mattress is so comfy and gives excellent support. It's like sleeping on a pillow. Couldn't be happier with it. It did take me a few nights to get used to it and now I'd highly recommend. We'll made and luxurious.
E K
Verified by Bensons For Beds
5
Looked great when put on the bed, unfortunately after a week of use it has pitted both on my side and my wife's, leaving a mound in the middle, extremely disappointed considering it cost nearly £2.000 including pillows and insurance. So not very happy
Sandra B
Verified by Bensons For Beds
5
So glad I bought this mattress. Took a few nights to get used to it but I am now having the best night's sleep for a long time. I was dubious at first about whether the extra cost would be worth it, but as the saying goes..you get what you pay for!
Colin & Lidia G
Verified by Bensons For Beds
4
Mattress is great, quite comfortable. Very heavy, too heavy for the gas struts supplied with the bed unit. I'm awaiting uprated struts but have heard nothing from Benson about them. They were ordered at time of assembly by the assembly team......
Jade T
Verified by Bensons For Beds
5
We love our new mattress, although it was hard to determine what one we wanted as the medium was firmer than the firm in the shop but we are so pleased with our choice. The mattress feels of very good quality and we have been sleeping very well.
Lee J
Verified by Bensons For Beds
5
Extremely comfortable and well made. An incredible upgrade from what we had. Provides an excellent night's sleep and bensons delivery was smooth with no issues. Seems expensive but you can't really put a price on a quality night's sleep.
Michael K
Verified by Bensons For Beds
5
I has s really good experience with the Staff in this Company. The Manager and yound Lady Sales assistant at the Dover branch were more than helpfull. Delivery was onetime and the Matress is exactly as I wanted for my ailing back..
Sufea B
Verified by Bensons For Beds
5
Amazing, luxurious and pure elegance. Genuinely so comfortable to sleep on. Best support for back pains. Excellent and professional customer service from Mark & Nelufa and the whole team at Enfield branch. Best purchase for 2024
Peter & Sandra G
Verified by Bensons For Beds
5
The Staples and Co Artisan Grand Mattress is lovely and comfortable, it is very heavy and thick and awkward to rotate round and if you're short you may need a little step but otherwise lovely , we are very happy with it .
Candace C
Verified by Bensons For Beds
5
An exceptional mattress that truly feels worth the investment. The quality is outstanding, with the perfect balance of comfort and support. It feels luxurious. Highly recommended for anyone looking for a premium mattress.
Andy S
Verified by Bensons For Beds
5
I must admit that this is probably the best, and most comfortable mattress I have ever had/ slept on. It (for me) is money worth spent. Thank you to all the staff at "Dover Benson's For Beds" for all your help.
Lorraine N
Verified by Bensons For Beds
5
I would definitely recommend this mattress, it's so comfortable my husband and I have struggled with finding the right mattress and getting a good nights sleep, and we've found it best nights sleep in ages
. M
Verified by Bensons For Beds
5
We are delighted with our new mattress from Bensons for Beds. From the day we decided to buy it right up until our first few weeks using it, we have been happy buying it and comfortable sleeping in it.
Mr/Mrs Howarth
Verified by Bensons For Beds
5
This was a luxury buy, and you can tell, it is wonderful. My only concern is how often it needs turning, and how I am going to manage this in 10 years? A handle at the end of the mattress might help?
Jacqui
Verified by Bensons For Beds
4
It has taken a while to adjust to our new mattress but I think we are now there and we are enjoying the new comfort and support. It's super comfortable to sleep on. So pleased we changed at last.
Oliver And Pam S
Verified by Bensons For Beds
3
Mattress is very comfortable, but we are concerned that there are hollows evident where we sleep. We have your info about this but so far it doesn't look or seem much different from our old one.
Emma L
Verified by Bensons For Beds
5
It's always worrying wondering whether or not you've chosen the right mattress. We've had ours for 3 weeks now and love it! My husband is not waking up with his normal aches which is a bonus!
Moira P
Verified by Bensons For Beds
5
Found the mattress very comfortable. Better now the smell of wool has faded, but I wanted a mattress made of natural materials so not really bothered by it. Very pleased with our purchase.
David L
Verified by Bensons For Beds
5
Great service and advice at your store with efficient delivery service - but more importantly we are having perfect night sleeps due to the mattress , Like "sleeping on clouds" thank you
Mike Hubbocks
Verified by Bensons For Beds
4
Product is a very comfortable Mattress, sales team were great, delivery did not ring a head and they turned up at 06:55 on the morning, as I previously reported. no one got back to me,
Edwin A
Verified by Bensons For Beds
5
We ordered a specific mattress to fit our current base. The order took approximately 1 month to make but worth the wait. The mattress is tge most comfortable we've ever had. Thank .
Geoffrey M
Verified by Bensons For Beds
5
Mattress arrived on time and the delivery crew were excellent. It took a few nights to adjust but now enjoy a perfect night's sleep. Would recommend to all friends and family
Jane F
Verified by Bensons For Beds
5
Had my bed for 4 weeks now, and it's the most comfortable bed I've slept it for a long time, the deep padding and extra topper included, so pleased I was encouraged to buy

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