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Staples and Co Artisan Pure Indulgence Mattress
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Staples and Co Artisan Pure Indulgence Mattress

FirmnessFirm

In shortCouples who like a deep, wool-rich pillowtop get sturdy edges here, but I'd look beyond the headline spring count to the full-height springs. Read the review

Single
Small Double
Double
King Size
Super King
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Who is it best for? powered by SnoozeScore

In our experience, the materials and construction that go into this product can make it suitable for the following people.

Testing team takeaways

To test the Staples and Co Artisan Pure Indulgence Mattress we have people from our testing team take a closer look at the mattress and form their own opinions. Below is their observations.

I tried this Staples and Co mattress on the shop floor at a Bensons for Beds store, lying on my back to see how it felt in my usual sleeping position. At 68 kg, I liked how the full-height pocket springs held my lower back steady. The micro springs gave a gentle, springy cushion on top without leaving me feeling as though I was sinking in. My back also stayed comfortably dry after a good few minutes lying there. The mattress had a tall feel and a polished, traditional finish.


Tester Attributes: Back sleeper68 kgShowers before bed

What our reviewers found

Pros

  • 7000 dual layer pocket springs offer superbly tailored support, adapting seamlessly to your body.
  • The ultra-deep tufted pillowtop cradles you in luxurious comfort after a long day.
  • Organic GOTS-approved materials ensure a naturally breathable and eco-friendly sleep environment.
  • Exclusive Comfort Edge Pro technology enhances durability, optimising every inch of the sleeping surface.

Cons

  • The ultra-deep tufted pillowtop may retain heat, leading to discomfort during warmer months.
  • When rotating or lifting, the mattress's substantial 34cm height can be cumbersome and unwieldy.
  • For lighter sleepers, the extra firm comfort option might feel excessively rigid and unforgiving.

The Staples & Co Artisan Pure Indulgence is a proper luxury mattress in both look and build. The kind that aims to give you that deep, hotel-style sleep surface with all the natural fibres and a very traditional finish. After testing it, I came away impressed by the comfort and breathability, but also a bit sceptical about how the spring count is presented, especially for a mattress in this premium bracket.

If you already like the Staples & Co brand, and you value a strong guarantee and a plush, natural feel, there is a lot to enjoy here. If you are the sort of shopper who wants the core engineering to be as straightforward and beefy as possible for the money, I think you will want to look closely at what makes up the headline spring total.

Construction & Materials

This mattress uses a dual-layer pocket spring approach, combining a layer of micro springs above a core of full-height pocket springs. In practical terms, the micro springs are there to add extra responsiveness and fine-tuning at the surface, while the full-height pocket springs do most of the deeper support work.

The materials are one of its strongest points. The comfort layers lean heavily into breathable natural fibres, with wool playing a starring role. In use, that translates to a surface that feels airy and dry rather than plush-but-stuffy. The cover and overall finish also feel properly premium, with a traditional, handcrafted look that suits a high-end bedroom.

It is also a very tall mattress, which contributes to that indulgent feel when you first sit and lie on it, but it is worth considering for fitted sheet depth and for handling when you rotate it.

Firmness & Feel

You can choose from a range of firmness options, which I always see as a positive for a premium mattress, as it means you are not forced into a single feel. The overall sensation is pillowtop comfort first, then firmer support underneath. On the surface it feels cushioned and welcoming, but it does not behave like slow-sinking memory foam. Instead, it has a springy, buoyant lift that makes it easy to move around on.

On the micro springs, they do add a bit of extra refinement, particularly when you shift position, but I would not pretend they dramatically transform the core support into something it is not. For me, they are a nice enhancement rather than the main reason to buy the mattress.

Performance & Support

Support is strong overall, and the mattress feels stable and well put together. The pocket springs respond independently, so you do not get the whole surface moving as one, which is helpful for couples. I also found the edge support reassuring, as many deep pillowtop designs can feel less stable around the perimeter, but this one holds its shape well and feels usable closer to the sides.

My main criticism is the way the spring story is framed. A mattress can truthfully claim a high spring number while still having a relatively modest count of full-height pocket springs, because micro springs make up a large chunk of the total. In real-world use, micro springs contribute to surface comfort and responsiveness, but they do not fully replace the deeper, more structural role of the main spring unit. At this premium level, I would personally prefer more emphasis, and more substance, in the full-height spring system rather than relying on a big headline number.

Temperature Regulation

This is where the Pure Indulgence really shines. The wool-rich, natural fibre build feels noticeably more breathable than foam-heavy luxury mattresses. Over several nights, it stayed comfortable and fresh, with less of that heat-holding sensation you can get from thick synthetic comfort layers. If you tend to sleep warm, this is one of the best arguments for choosing it.

Practical Features

It is designed as a rotate-only mattress rather than a flip model, which I think is the right call given its depth. Handles help with manoeuvring, but it is still a substantial mattress, so rotating it is a two-person job in many homes.

The guarantee is also a real strength, and at this end of the market I do factor that into overall value. Even though the price level is undeniably premium, good aftercare and reassurance do matter, particularly if you plan to keep your mattress for the long haul.

Who It Suits

This mattress will suit you if: you want a deep, plush-topped feel with a spring-led, buoyant comfort rather than a slow foam sink, you sleep warm and prefer breathable natural fibres, you share a bed and want a stable surface with good edge support, and you like the reassurance of a strong guarantee from a brand you trust.

Who It Doesn’t Suit

This mattress will not suit you if: you want a higher count of full-height pocket springs at this premium level, you dislike pillowtop cushioning, or you prefer a lighter mattress that is easier to handle. It may also not be ideal if you are sensitive to marketing language and want a simpler, more transparent spec story without a big emphasis on headline spring totals.

Final Verdict

The Staples & Co Artisan Pure Indulgence is a genuinely luxurious mattress in day-to-day comfort, build quality, and breathability. The wool-rich feel is lovely, and the overall depth gives it that indulgent, special-occasion character you expect when you spend more. It also does a very good job on edge support, which is not always guaranteed on a plush pillowtop design.

Where I hold back is on value and messaging. The micro springs add a helpful layer of responsiveness, but they do not, in my experience, fully make up for a relatively modest full-height pocket spring count in a mattress pitched as premium. If you love the brand and want a breathable, natural, thick luxury feel with strong reassurance, it will still be a very tempting choice. I just think the spring count deserves a more grounded explanation, so buyers know exactly what they are paying for.

Corrections

When we get something wrong, we fix it and say so here. All corrections

14 October 2026
We said this mattress was previously sold as the Staples and Co Artisan Indulgence. We could not confirm that, so we have removed the earlier name.
Why you can trust WantMattress We spend hours testing (and/or researching) every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

How does it feel?

Personalised feel depends on bodyweight. Adjust your weight below to get an indication of how the Staples and Co Artisan Pure Indulgence Mattress may feel.

SnoozeScore

Still not sure if the Staples and Co Artisan Pure Indulgence Mattress is suitable for you?

Answer 6 quick questions to see how well this mattress fits you, and which mattresses fit you better.

Price history

The price graph displays the lowest price over time excluding shipping.

Lowest price we've recorded: £1399.99, seen in the last 90 days

How it scores
Of The Staples and Co Artisan Pure Indulgence Mattress
Scored by Katie Edwards after testing it in store at Bensons For Beds, February 2024, then checked against owner reviews. Where the testing didn't cover a measure, it is scored from the build and owner reviews.
Scored by Katie Edwards after testing it in store at Bensons For Beds, February 2024, then checked against owner reviews. Where the testing didn't cover a measure, it is scored from the build and owner reviews.

Suitability

  • Back Sleepers
    ★★★★★
    ★★★★★
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Side Sleepers
    ★★★★★
    ★★★★★
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Stomach Sleepers
    ★★★★★
    ★★★★★
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.

Performance

  • Breathability
    ★★★★★
    ★★★★★
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Turning on mattress
    ★★★★★
    ★★★★★
  • Certain materials like memory foam can make it difficult to move about on the mattress while you toss and turn. Same too for pillow tops which can create a cloud like sensation which can make manoeuvrability challenging.
  • Stability
    ★★★★★
    ★★★★★
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.

Odour

  • Initial Odour
    ★★★★★
    ★★★★★
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour
    ★★★★★
    ★★★★★
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating
    ★★★★★
    ★★★★★
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.
*Assuming average weight, suitability will vary dependant on body type, check your SnoozeScore above for a more tailored guide.
Radar analysis
Of The Staples and Co Artisan Pure Indulgence Mattress
Brand: Staples
Retailer: Bensons For Beds
Delivery Time: Average
Delivery Charge: Excellent
Customer Sentiment: Good
Guarantee: Excellent
Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

Owners, by the numbers

Counted from 111 owner reviews of this mattress on retailer sites.

68%gave it 5 stars75 of 111 reviews
14%gave it 1 or 2 stars15 of 111 reviews
Top third on priceon price, at £1,999.99248 of 263 other pocket spring mattresses cost less today

Firmness against the label (firm)

What owners saidThis mattressAll firm
Felt firmer than expected1.8%2 of 1110.3%
Felt softer than expected0%0 of 1110.3%
Too firm0%0 of 1110.9%
Too soft0.9%1 of 1110.3%

“All firm” is 42,449 reviews of 206 mattresses labelled firm. The phrases counted are in the firmness report.

Counted from reviews published on retailer listings. Each review counts once, even where a retailer shows it on several listings, and reviews left on WantMattress are not included. The method is set out in the reliability report.

Reviews

Let us know your thoughts on a product or view reviews from others.

4.3owner rating out of 5110 reviewsOur rating 4.1/5
KathF
Verified by Bensons For Beds
1
Had the same issue others described - the topper started dip and sag - the middle bit is much higher. The mattress felt lovely at first but like another reviewer it took a few months for my back problems to manifest. I'm in pain with my back everyday. I can't get comfy in bed - there's no position to lay in where my back isn't hurting (just this bed - others beds I'm fine). The topper should be removable, because I'm sure the mattress underneath is fine and if we could just swap the topper, the problem would likely be solved. Unfortunately after less than 18mths, we've just had to spend another almost 2k on another mattress by Sealy (fingers crossed). N.b we ordered the artisan grande version of the staples and co but Bensons doesn't seem to offer that now. This one seems identical though. Such a shame. Haven't tried complaining because I don't want a replacement mattress just to be in the same situation in 6mths time.
Craig S
Verified by Bensons For Beds
1
Whilst the service has been great, the product is very disappointing. I have had 2 previous mattresses in the same range over the last 15 years from Bensons For Beds which have been great and as I felt it was time to renew, this seemed the obvious choice. I can only confirm the points raised in other reviews. There is a design flaw with this mattress. The reinforced edges push you towards the centre meaning a smaller sleeping area. And as the pillow top has dipped on both sides after only 6 weeks despite turning regularly meaning you sink away from the edge of the mattress. And there is a smell when your body heat generates warmth. So disappointing after how good the 2 previous mattresses have been.
Sarah L
Verified by Bensons For Beds
5
Gorgeous mattress which feels joyous to lie on. I was really keen to get a natural mattress and we had a few options in store which was great. We opted for medium firmness as I'm a side sleeper and my partner tends to sleep on his back. Both have slept really well since we've had the mattress (around 4/5 weeks). What I wasn't so fond of was the labels being far too plentiful, and put on with a label gun. Trying to take the nylon tags out wasn't totally successful, and seemed a shame as there's a small hole now from trying to remove one carefully. When you spend so much on a mattress you want it as close to perfect as possible.
Kevin S
Verified by Bensons For Beds
5
So pleased we decided to buy this Mattress. It's super comfortable with exactly the right amount of support and maintains a fairly cool temperature during warm nights. Some comments we noticed had mentioned a strong smell on unpacking but to be honest we didn't notice anything that was unpleasant at all. The materials used are excellent quality and it certainly looks and feels like the luxury mattress we wanted. Would definitely recommend.
Denise R
Verified by Bensons For Beds
2
We've had the mattress for 4half weeks and sending it back, the problem with it is the smell /gas off isn't going away in fact has got so bad I can't even sleep in the room without feeling sick we've been airing it out every day the duvet and pillows are smelling now of the mattress chemical, I will say bensons beds staff have been very helpful and we have ordered a different mattress no problem they also taking the other mattress away
S T
Verified by Bensons For Beds
2
Sadly the double we bought has proven uncomfortable compared with the king we laid on in the show room. 40 days is NOT ENOUGH for returns. My back problem took some time to manifest after we bought this mattress. It's too soft when I'm double format IE the second person in the bed makes it sag too much, which you cannot tell on the king version on the show room. Very disappointed considering the very high price.
John N
Verified by Bensons For Beds
5
The quality,craftsmanship and comfort of this mattress is on another level!,I considered the cost to be a bit high on purchse,but after a nights sleep I can tell you it was worth every penny,don't understand the couple of reviews that mention a smell?,zero smell other than a fresh new mattress smell also big point to make regarding back pain prior to buying,after a week this had gone,absolutely great product
Val H
Verified by Bensons For Beds
2
This mattress is very comfortable, however it is heavy and the warranty requires us to turn it around regularly, however it only has one handle at the end and no handles at the other end. Side handles are not enough to turn fully. We would not have purchased this product had we been aware of this as we are pensioners and can't turn it. Our previous mattress had eight handles and this has only five.
Clive B
Verified by Bensons For Beds
5
Absolutely love the mattress, we are getting the best night's sleep that we have had for ages. The order process was easy and we were kept up to date with progress on the delivery. On the delivery day the process was very very professional and we were really impressed. We would definitely buy from bensons again and have already recommended them to other people. Keep up the good work
Harry H
Verified by Bensons For Beds
5
This has replaced the super king firm mattress we got from Bensons 11 years ago, which we loved. Hence, we purchased as close as possible to the previous. Over time technology has improved so the new mattress has thousands rather than hundreds of springs. So far so good and we both have a really good sleep on it. Service from start to finish from Bensons has been exceptional.
Laina P
Verified by Bensons For Beds
1
We're really unhappy with this mattress. Like other reviews have said, it sinks in the middle, feels far softer than when we tested it out in the store. It's caused back issues already and when my partner moves I feel like I'm bouncing around. It's actually made our last mattress which was 8 years old seem better. We're now having to find a new one under the 40 night guarantee.
Sarah K
Verified by Bensons For Beds
4
Ordered medium but a bit firmer than expected, despite trying it in store, had to use a mattress topper to make it softer. Initially my husband and I both got back pain but a few months in and it is comfortable now. Not had any issues with smell like others have mentioned or the dipping but maybe that is due to the mattress topper we purchased elsewhere? Not sure.
Louise
Verified by Bensons For Beds
1
Brought this mattress 6 years ago had nothing but problems. It was very comfortable in the store and the one that was delivered started off that way but quickly ended up with a jump in the middle of the mattress when we contacted the store they said that we normal. It's only got worse to the point it is now so uncomfortable would not purchase again
Angela M
Verified by Bensons For Beds
4
The mattress is not as comfortable as I thought it would be. There tends to be dips in the mattress and my husband and I tend to roll into the middle of the mattress while the sides seem to be higher. It's also extremely heavy to turn. It takes two of us, and we struggle. I wouldn't recommend this particular mattress and it was very expensive.
Andrew S
Verified by Bensons For Beds
3
Extremely comfortable, warm and firm. However I dislike the smell of alpaca wool in the mattress topper. I feel I am sleeping in a barn with animals and the smell is powerful and clinging to night clothes and bedding. I have had mattresses with sheep wool and absolutely no smell. Very unpleasant and it is not disappearing with time.
Maggie M
Verified by Bensons For Beds
5
Having chosen a firm mattress instead of a medium one for the first time, we were a little bit apprehensive. However, it was the best choice ever, it gives lots of lovely support and we are now very happy with our choice. It is definitely worthwhile turning the mattress as advised to give even settlement to the filling.
Antony N
Verified by Bensons For Beds
1
Has a fixed wire frame with acute right angles rather than a soft curve - so does not fit our bed base (width & length ok) - cost us 2K and Bensons for Beds want 20% 400 to return it. Never got the chance to try it out. Returning was a long drawn out affair, poor customer service after sale.
Beverley D
Verified by Bensons For Beds
5
Comfortable mattress. Well made. Good level of support. Get a good night's sleep on it. It's expensive but worth it. One thing to point out is its weight. It weighs 58kg, so hard going getting it up the stairs ourselves, and hard going rotating it every few weeks.
Sarah B
Verified by Bensons For Beds
5
It is incredible. Only problem is that I never want to get out of bed! I used to have an electric under blanket with old mattress but not needed with this one due to the natural materials it is made from. It is supportive, yet very soft. Perfect for me.
Peggy E
Verified by Bensons For Beds
4
We have had the bed for a month now. Very comfortable, but having just done its weekly rotate, we are concerned about a bump in the middle dents where we sleep and a raised part in the middle where no one sleeps. Hoping that this won't become an issue.
Cherrelle E
Verified by Bensons For Beds
5
Although we did have to wait a while for it to be delivered the mattress itself is divine! There was a funny smell that was a little off putting at first but it's seems to be going the more it's aired. I've not had such a good nights sleep in years.
. H
Verified by Bensons For Beds
5
This is the second Artisan Mattress I have purchased and it is the best mattress I've ever had. My sleep is so much better as a result. Bensons were great and the delivery team were excellent. Highly recommended.
LanaC
Verified by Bensons For Beds
3
The mattress is comfortable, but the main problem it's very smelly. It smells like animal hair, like a barnyard. The smell doesn't go away unfortunately. It was replaced for a new one, but it has the same issue.
Simon B
Verified by Bensons For Beds
2
Has a design flaw i think. The edges are so stiff that it rolls you into the middle. You can't sleep on the outer 10 inches so it makes a king-size double a much smaller bed. Thinking of returning it.
Anne D
Verified by Bensons For Beds
5
At first l thought we had made the wrong choice, as it seemed firmer than we remembered. After having g slept on it for 28 days it has become very comfortable and have no trouble falling asleep.
Linda M
Verified by Bensons For Beds
3
No problem with the comfort. Probably well made but far too heavy for me to ever be able to turn it as recommended. I have enough trouble lifting the end to attach fitted sheets.
David J
Verified by Bensons For Beds
2
Would not recommend it's very comfortable but a big but it smells terrible like being in a farm yard going to ring up for a replacement not the same as we have thank you
Nigel T
Verified by Bensons For Beds
5
There is nothing we dont like about our new bed. This is a very comfortable and supportive mattress.The base is very good with excellent storage.would highly recommend.
. W
Verified by Bensons For Beds
4
My mattress is very comfortable but unfortunately, after 3 weeks still smells of alpaca and sheep. I wasn't warned about this and don't know how long it will last.
Graham H
Verified by Bensons For Beds
5
So comfortable really enjoying a good night's sleep made such a difference to my life. The combination of mattress and pillow advised by staff is amazing
Dani P
Verified by Bensons For Beds
4
Comfortable bed, clearly high quality. My only 1 gripe is that it does have a farmyard smell due to the natural products used which is hard to get rid of
B S
Verified by Bensons For Beds
5
Absolutely loving my new mattress. So comfortable and I sleep so much better. Worth every penny , feels very luxurious and I would definitely recommend
R C
Verified by Bensons For Beds
5
This is the most comfortable mattress I have ever had. I have noticed a massively improved sleep pattern and would not hesitate in recommending it.
Ross P
Verified by Bensons For Beds
5
Excellent service from Bensons-Linda was great at advising on the products. Simple and quick delivery too. The mattress is excellent! Very happy!
Kenneth J
Verified by Bensons For Beds
5
Very good buyers experience, Monica in Blackpool store is an asset to Bensons. Mattress delivered as arranged. Very comfortable. No issues.
J C
Verified by Bensons For Beds
5
Very comfy, worth the money. Not as soft as in the showroom but it may soften up over time, having said that, I've no aches in the morning.
Joy R
Verified by Bensons For Beds
5
I knew it was comfortable when I tried it in the shop but cannot quite believe the quality of sleep I am now having on this mattress
Phillip W
Verified by Bensons For Beds
5
It is a very comfortable well made bed. We have a medium sprung mattress and find it very good as one of us has a hip/leg problem.
Sheila W
Verified by Bensons For Beds
5
The most comfortable mattress ever would highly recommend will give it 5 stars not had a bad nights sleep from day one
Graham S
Verified by Bensons For Beds
5
Great choice of mattress. It's amazingly comfortable and supportive in all the right places. Definitely recommend it.
Rosalyn W
Verified by Bensons For Beds
5
Took a couple of weeks for it to settle but a lovely comfy mattress now. No back ache and a great nights sleep.
H M
Verified by Bensons For Beds
1
Hate it. Doesn't say anywhere that it sinks to your body shape so it dips after a week where ever you lie on it
Tony V
Verified by Bensons For Beds
5
Great mattress at great price (and was in the sale). Would recommend. Benson sales team very knowledgeable too
M M
Verified by Bensons For Beds
5
One Month later - we are very happy and satisfied with our purchase. We are very comfortable - Thank you
Greg L
Verified by Bensons For Beds
5
Great service and a wonderful product. We've never slept so well. Thank you Shrewsbury Bensons for beds
Adele C
Verified by Bensons For Beds
5
Very happy with the mattress. So comfortable. Im so happy with my decision to purchase this mattress.
Keith B
Verified by Bensons For Beds
5
It has certainly improved my back problem. I no longer wake up with an aching back. Very comfortable.
George B
Verified by Bensons For Beds
4
Good firm mattress. Super king size - very heavy. Good firm mattress. Super king size - very heavy
Nicola S
Verified by Bensons For Beds
3
I don't like the topper as it gives in places and not in others so you end up sleeping in a ridge
Len D
Verified by Bensons For Beds
5
I really love this mattress it gives me the best night sleep l have ever had in my life time now
David W
Verified by Bensons For Beds
5
Very comfortable, we got the extra frim which worked for us .definitely recommend this mattress
Jo H
Verified by Bensons For Beds
5
We bought new mattresses for our daughters - they just love their new beds - super comfortable.
Jennifer W
Verified by Bensons For Beds
5
I love this mattress. It was so comfortable the first time l slept on it. Worth every penny!
D & I L
Verified by Bensons For Beds
5
Very pleased with our new mattress It is very comfortable and would recommend it to anyone.
Denise F
Verified by Bensons For Beds
5
Best mattress we've ever had, so comfortable and you just snuggle right into it.
Susan F
Verified by Bensons For Beds
5
My husband and I love our new mattress. A brilliant sleep from the first night
Avis C
Verified by Bensons For Beds
5
So comfortable and easier to sleep in. Well worth the money. Thank you Bensons
Caroline R
Verified by Bensons For Beds
5
amazing comfy bed . staff really helpful as well listened and were b patient
W W
Verified by Bensons For Beds
5
Fabulous mattress delighted with it worth every penny extremely comfortable.
Leon K
Verified by Bensons For Beds
5
This is my 2nd staples and co. Mattresses. Great quality at a great price
Tammy B
Verified by Bensons For Beds
5
really nice mattress - takes some getting use to but we are getting there
Margeret H
Verified by Bensons For Beds
3
The mattress is comfy but there is a horrible stale smell coming from it.
Susan W
Verified by Bensons For Beds
5
Very comfortable and not as deep as my old one, so sheets fit better!
V W
Verified by Bensons For Beds
4
It just has a rather strange smell. It is fabulously comfortable.
LadyV
Verified by Bensons For Beds
5
This is my second bed in less than 10 years but not diappointed.
Lynne D
Verified by Bensons For Beds
5
Firm but comfortable, so far we're enjoying a good night's sleep
Kevin 0
Verified by Bensons For Beds
4
Very good quality & extremley comfortable .matress type firm.
Xanthe B
Verified by Bensons For Beds
5
I love this mattress. So comfortable, I look forward to bed!
Denis M
Verified by Bensons For Beds
5
Bed is excellent, very comfortable, sleeping so much better.
Mark M
Verified by Bensons For Beds
5
Excellent mattress, my best buy, couldn't be happier M
L M
Verified by Bensons For Beds
5
Most comfortable bed I've slept in so far in 60 years!
Barry S
Verified by Bensons For Beds
5
A very comfortable mattress. Delivered when expected.
Michael M
Verified by Bensons For Beds
5
Absolutely brilliant buying experience and delivery
Chris P
Verified by Bensons For Beds
5
Well it's been 6 weeks since we took delivery of our bed mattress and pillows and I have to say the whole experience has been fantastic. Right from the moment we walked through the door we were incredibly well looked after by Tony in your Huntingdon store. He listened to us, gave us a great tour and explained very clearly the different characteristics of the mattresses we were trying. He was a pleasure to deal with. It didn't take us long to make a choice. The options for after care were explained, and various additional benefits discussed. The whole process was a pleasure from start to finiish. The mattress arrived at home shortly afterwards. The team were super polite, super quick, super efficient, and within ten minutes of arrive new mattress was on the bed, and the old one taken away. So, what of the mattress? Oh my goodness!! It's just so lush. It's genuinely revolutionised our nights sleep. It's so utterly and wonderfully comfortable, we never want to leave home!
Kevin H.
Verified by Bensons For Beds
5
We recently purchased the Staples & Co Artisan Pure Indulgence Mattress from Bensons for Beds, and the entire experience was outstanding. The in-store team were friendly, knowledgeable, and took the time to help my wife and me find the perfect mattress. The Comfort Station was particularly impressive, as it analysed our sleep preferences and recommended the ideal comfort rating for both of us, taking all the guesswork out of the decision. The mattress itself is incredibly comfortable, providing excellent support and a luxurious feel that has already improved our quality of sleep. The service didn't stop at the point of sale either. The delivery team were punctual, professional, and handled everything with great care. From expert advice in store to a seamless delivery experience, Bensons for Beds provided first-class service throughout. We would highly recommend both the Staples & Co Artisan Pure Indulgence Mattress and Bensons for Beds to anyone looking for a better night's sleep.
KathF
Verified by Bensons For Beds
1
Had the same issue others described - the topper started dip and sag - the middle bit is much higher. The mattress felt lovely at first but like another reviewer it took a few months for my back problems to manifest. I'm in pain with my back everyday. I can't get comfy in bed - there's no position to lay in where my back isn't hurting (just this bed - others beds I'm fine). The topper should be removable, because I'm sure the mattress underneath is fine and if we could just swap the topper, the problem would likely be solved. Unfortunately after less than 18mths, we've just had to spend another almost £2k on another mattress by Sealy (fingers crossed). N.b we ordered the artisan grande version of the staples and co but Bensons doesn't seem to offer that now. This one seems identical though. Such a shame. Haven't tried complaining because I don't want a replacement mattress just to be in the same situation in 6mths time.
Andrew C
Verified by Bensons For Beds
4
Hi - just want to say that the on site fitting team were great back on 10/2/26, but reported back to their supervisor that the struts weren't holding the bed up? Nothing has happened since so would someone please check up on the issue of higher powered struts and get in touch with us to update us regarding this oversight. Many thanks and I look forward to hearing from you as soon as possible. A Curtis (07557 819909).
Anne R
Verified by Bensons For Beds
5
Our mattress has been ordered so I can't say just yet what it's like at home but what I can say is Bensons have great staff. We had a lovely assistant, Jenna, who was extremely knowledgeable about mattresses. She helped us to narrow down our choice, we did not feel under pressure to buy and Jenna gave us space to chat and weight this up. I definitely recommend Bensons Belfast Branch.
Tim S
Verified by Bensons For Beds
5
Absolutely the best mattress we've ever had - so comfortable. I'd say it has improved after a couple of weeks once it started to settle and is very difficult to want to get out of bed in the morning! Great staff and support during the purchase process which assisted our decision so very satisfied with the whole experience.
Graham B
Verified by Bensons For Beds
5
Very comfortable and supportive mattress. It also seems to regulate body temperature. Good for bad backs/hips. Due to its depth it does make the bed quite high. Easy to rotate with two people. Overall very pleased with our purchase and as usual, excellent service from all the Bensons for Beds team.
J&M W
Verified by Bensons For Beds
5
Early days for the bed which will hopefully be ok for 10 years. First impressions are good, it is a bit heavier than the old bed so more difficult to turn, but we have both slept well since having it. It is set a bit higher so for us oldies it is easier to get in and out of. We'll see howcit goes.
Antony N
Verified by Bensons For Beds
1
Has a fixed wire frame with acute right angles rather than a soft curve - so does not fit our bed base (width & length ok) - cost us £2K and Bensons for Beds want 20% £400 to return it. Never got the chance to try it out. Returning was a long drawn out affair, poor customer service after sale.
Chris D
Verified by Bensons For Beds
5
Sales service was helpful and unpressured, the delivery team we're super friendly, very professional and the mattress itself has been everything we wanted- super high quality, firmness exactly as we were promised, finished to a high standard and very high quality materials.
Dugald L
Verified by Bensons For Beds
5
Went into Benson's Paisley to buy a new mattress, Barry in there was very helpful and explained a lot of the technical side of pressure profiles etc. We looked at and tried various options before we made our choice which my wife and myself are very happy with.
Peggy E
Verified by Bensons For Beds
4
We have had the bed for a month now. Very comfortable, but having just done its weekly rotate, we are concerned about a bump in the middle... dents where we sleep and a raised part in the middle where no one sleeps. Hoping that this won't become an issue.
Jim K
Verified by Bensons For Beds
5
Very comfortable mattress. Took a few days to fully get used to it and now sleep really well. Would recommend the whole Bensons buying process. The assessment of your mattress needs was excellent. All the staff we encountered knew their stuff!
Eric C
Verified by Bensons For Beds
4
Comfort was excellent from day one despite being slightly firmer than anticipated. Being used over storage divan the mattress proved too heavy to allow it to stay lifted when raised. However small price to pay against comfort
Victoria M
Verified by Bensons For Beds
5
Absolute game changer, I previously with my old bed woke at least 4 times a night and in such pain. First night of sleeping on my new mattress I slept a solid 9 and a half hours and woke feeling great best purchase
Lisa D
Verified by Bensons For Beds
5
I bought 2 of these mattresses for my daughters and they both love them, really comfortable from the start and they look lovely and very well made. I would highly recommend them.
Julie S
Verified by Bensons For Beds
5
Absolutely the best thing I've purchased recently! It's so comfortable, supportive where I need it! Have had much better sleep since using this mattress, would highly recommend!
Elaine P
Verified by Bensons For Beds
4
It took quite a while to get used to the height of the mattress I'm not very tall so sitting on the edge of the bed is a challenge. The mattress itself is very comfortable
Yusrazelal
Verified by Bensons For Beds
1
I would never recommend this mattress. It smells very strong, it's not comfortable at all, we deeply regret buying such a mattress. The customer service is terrible.
Michael B
Verified by Bensons For Beds
5
I don't want to get out the bed it's so sweet dreams The mattress and the bed I got is just what i needed . Am feeling a lot better with my back hacking. Thank you
Jan B
Verified by Bensons For Beds
5
Our new mattress is great, very comfortable, our sleep has improved, we turn the mattress every week as advised, staff were very caring and gave great advice.
Mark W
Verified by Bensons For Beds
1
It's dropping already!!! Only had it a few weeks ago not satisfied at all my last mattress had 1500 springs this one has 7500 and it's dropping
Teresa W
Verified by Bensons For Beds
4
Mattress is very comfortable and feels luxurious. It is very high which means I can't sit on the edge of the bed anymore.
Wendy F
Verified by Bensons For Beds
5
Mattress is firm but comfortable. There are lots of pockets springs so one doesn't feel one's partner moving at night
P K
Verified by Bensons For Beds
5
Our bed is great ,good quality. Bensons staff especially Gary, were very helpful when we were choosing our mattress .
Trevor P
Verified by Bensons For Beds
5
Very comfortable and supportive mattress; and a very good alternative to our previous vi-spring mattress!

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