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Staples and Co Artisan Pure Decadence Mattress
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Staples and Co Artisan Pure Decadence Mattress

FirmnessFirm

In shortIf you share a bed and like a plush pillowtop over firm pocket springs, I rate the reinforced edges. Lighter sleepers may want more give. Read the review

Single
Small Double
Double
King Size
Super King
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Who is it best for? powered by SnoozeScore

In our experience, the materials and construction that go into this product can make it suitable for the following people.

What our reviewers found

Pros

  • Boasting 5000 pocket springs, the dual-layer design adapts closely to your body's every movement.
  • The use of Tencel fibres ensures breathability and adds a touch of luxurious softness to the sleep surface.
  • Flax content effectively regulates temperature, creating a cooler experience in warmer rooms.
  • Enjoy reinforced edge support with Comfort Edge Pro, optimising the entire sleep area without roll-off worries.

Cons

  • The ultra-deep tufted pillowtop might retain more heat, especially during warmer months.
  • Rotating the mattress can be cumbersome due to its substantial weight of 31cm height.
  • Firmness options may feel less accommodating for lighter sleepers seeking more contouring support.

In my head, I was hoping for a bed that was a properly plush, special-occasion type of mattress - the kind that feels like it might be at a boutique hotel. In lots of ways, the Staples & Co Artisan Pure Decadence is that. It is tall at 31cm, it has a very plush pillowtop, and the overall finish is the kind of thing you notice the moment you make the bed. It is also, bluntly, on the expensive side, and while the quality is excellent, I do think some of the pricing has been propped up by slightly clever marketing around spring counts.

The blurb says "5000 dual layer pocket spring" support system, but the full story of those springs is that you are actually getting 1000 full height pocket springs and 4000 mini (micro) springs. Micro springs definitely do something, they add a more responsive surface feel and a more detailed, contouring kind of feel to the top layer, but they are not full height springs and they are not the same thing as having 5000 full height springs pushing through the entire depth of the mattress. If you are paying premium money, that matters.

But then I stopped fretting over the numbers and tried to actually rest on it, and I started to like it a lot. I found it comfortable in that cushioned, gently buoyant way you get from a good pillowtop, with a reassuringly solid, supportive base underneath. If you like the idea of a luxury feel, natural fibre comfort, and a big, grown-up mattress presence, it is aiming right at you.

Price guide: this is mid-£1,000s and up depending on size and offers, so it's clearly premium.

The Pure Decadence is a "treat yourself" style mattress. It's made in the UK, it has a bundle of natural and organic fibres (including GOTS-approved fibres) and it comes with a free 10-year guarantee. On paper, it is a box-ticking exercise in premium mattress features, right down to the reinforced edges and the "rotate-only" design for easy care.

Overall, I got the impression that it was a genuinely good quality mattress with a lush top layer and a very polished finish, but that some of the pricing was for the story as much as the substance. If you are a shopper who needs to see their money going into big, obvious and measurable components, you might end up raising an eyebrow at the spring breakdown.

Construction & Materials

This is a hybrid-style build that uses a lot of pocket springs and natural fibres rather than the thick slabs of foam you see in a lot of hybrids. It's described as a 5000 dual layer pocket spring support system, that is a mix of 4000 mini springs and 1000 full height pocket springs. In practical terms, the micro springs are closer to the comfort layers so they give that more responsive, finely detailed contouring feel, while the taller springs do the heavier work of overall support.

Above that is a very deep, tufted pillowtop. The tufting is important because it helps hold those comfort fibres in place and stop the top feeling too loose or lumpy after a while. The comfort mix includes Tencel fibres, cotton, flax, and a bundle of wools including Wools of New Zealand wool, UK alpaca wool, and a special "All Seasons" wool layer that is meant to help with temperature regulation all year long.

The whole thing is wrapped in an ultra-plush Belgian damask cover, and M-Pure is listed as the 100% natural, chemical-free fire retardancy protection. It is a no-turn mattress so you are not flipping it, you are just rotating it regularly to even out wear.

Firmness & Feel

You have a choice between Medium and Firm and that does matter here, because the pillowtop gives the surface a noticeably cushy, cushioned welcome either way. Overall, the feel is not the slow-melting, memory foam type of softness. It's more buoyant and springy, where you sink in a touch at the shoulders and hips, but you can feel the mattress pushing back in a supportive way as well.

What stood out most for me was the surface "detail". That is the micro springs at work. They add a kind of finely-grained responsiveness that makes the top feel springy rather than flat. The upside is that it can feel very luxurious, very adaptive. The downside (if you are the sceptical type), is that you might feel like you are paying for a feature that is being sold as much bigger than it is.

Because the mattress is 31cm deep and very substantial, it also has a kind of heft to the feel. It is not at all flimsy or overly soft at the edges, and it does feel like a proper, grown-up, premium mattress the moment you lie down.

Performance & Support

Support is where I think the Pure Decadence really earns a lot of its asking price. The full height pocket springs underneath the pillowtop, and the layered spring structure creates a stable, supportive base that keeps the hips and lower back well supported. Even with the pillowtop cushioning, I never felt like my spine was sagging or being pulled out of alignment.

The side sleeping performance is helped by the pillowtop cushion, which softens the shoulder pressure point, but the spring system underneath stops you dipping in too far. For back sleeping, you get a good mix of comfort and lift. Front sleepers will probably want the Firmer version to avoid the "hammock" effect that can happen with a deep comfort layer on top.

Motion isolation is very good for a spring-based mattress. Pocket springs naturally move more independently than open coils, and while you will still notice a bit more movement compared to an all-foam mattress, it is controlled and I had no problem sleeping through a partner turning over.

The edge support is a real positive. The mattress uses a "Comfort Edge Pro" reinforced edge system and what that means in practical terms is less roll-off and more usable sleep surface all the way to the sides. If you like to sit on the edge to put socks on, or you sleep near the side, that reinforcement is genuinely helpful.

Temperature Regulation

This is clearly a mattress built with breathability in mind. Natural fibres like cotton, flax and wool are all sensible choices for moisture management, and the Tencel should help wick moisture and keep the surface feeling fresher as well. The spring layers also create some space for air to move through the mattress, which is a big advantage over denser foam builds.

In reality, it slept a comfortably temperate for me. It has that slightly cosy, insulated feel that you often get from a wool-rich comfort layer, but it never tipped over into too hot. If you are a very hot sleeper, you will still want to use breathable bedding, but it does make sensible material choices if you are looking for a premium mattress that is aimed at year-round comfort.

Practical Features

Rotate-only care: This is a no-turn mattress, and I am always a fan of that at this weight and depth. A 31cm mattress is not something you want to be flipping regularly. Rotating it is still a two-person job for most of us, but it is far more manageable than a full flip.

Deep fit bedding: At 31cm, you do need to check your fitted sheets, as standard depth sheets can struggle with very tall pillowtops. If you already have deep fitted sheets, you will be fine, but it is something to bear in mind if your linen tends to the more tailored end of the scale.

Guarantees and trials: You get a free 10-year guarantee and Bensons also offers a comfort guarantee window (with conditions, including using a mattress protector, and charges applying if you swap). For a premium purchase, that kind of safety net matters.

Build credentials: It is made in the UK and the listing makes a point of listing the factory accreditation via the Furniture Makers Manufacturing Guild Mark and the British Kitemark. Whether those badges do or don't influence your buying decision, the mattress itself does feel carefully finished and properly built.

Who It Suits

Luxury comfort lovers: If you want a plush, indulgent pillowtop feel with a solid supportive backbone, this does that very well.

Side and back sleepers: The cushioned top helps with pressure relief and the pocket spring system underneath keeps the body well supported.

People who want breathable, natural comfort: The fibre blend leans towards wool, cotton, flax and Tencel rather than heavy foams, which should suit anyone looking for a fresher sleep environment.

Couples who want a stable, premium feel: Motion transfer is controlled and the reinforced edge support makes the sleep surface feel more generous.

Who It Doesn’t Suit

Value-first shoppers: Even if you love the feel, this is a big spend, and the spring count story may feel a bit too "marketing" for the money.

Anyone wanting a true 5000 full height spring feel: If your priority is maximum deep, full-depth spring support, you may prefer a mattress where the headline spring count is mainly full height.

People who want a softer option: Medium and Firm are the only comfort options, and there is no obvious "Soft" option for lighter sleepers who like a more sink-in surface.

Final Verdict

The Staples & Co Artisan Pure Decadence is an undeniably premium mattress in look, feel and finish. The pillowtop is properly indulgent, the support is strong and the materials and focus on breathability make it feel like a considered, luxury product rather than a gimmicky hybrid.

My main frustration was the way the 5000 spring story was sold. Yes, the micro springs count, and yes, they do add to the comfort feel, but only 1000 are full height springs. When the price is as high as this, I want that spring breakdown to feel like a bonus, not the core of the value argument. If you can get past that, and you are buying for the overall sleep experience rather than the headline numbers, it is a mattress that really does feel special to sleep on, and the 10-year guarantee does add some welcome reassurance.

Corrections

When we get something wrong, we fix it and say so here. All corrections

14 October 2026
We said this mattress was previously sold as the Staples and Co Artisan Decadence. That was a different mattress, so we have removed the earlier name.
Why you can trust WantMattress We spend hours testing (and/or researching) every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

How does it feel?

Personalised feel depends on bodyweight. Adjust your weight below to get an indication of how the Staples and Co Artisan Pure Decadence Mattress may feel.

SnoozeScore

Still not sure if the Staples and Co Artisan Pure Decadence Mattress is suitable for you?

Answer 6 quick questions to see how well this mattress fits you, and which mattresses fit you better.

Price history

The price graph displays the lowest price over time excluding shipping.

Lowest price we've recorded: £1119.99, seen in the last 90 days

How it scores
Of The Staples and Co Artisan Pure Decadence Mattress
Scored from the build and owner reviews: each measure starts from how this construction usually performs, then moves with what owners of this mattress report against owners of similar mattresses.
Scored from the build and owner reviews: each measure starts from how this construction usually performs, then moves with what owners of this mattress report against owners of similar mattresses.

Suitability

  • Back Sleepers
    ★★★★★
    ★★★★★
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Side Sleepers
    ★★★★★
    ★★★★★
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Stomach Sleepers
    ★★★★★
    ★★★★★
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.

Performance

  • Breathability
    ★★★★★
    ★★★★★
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Turning on mattress
    ★★★★★
    ★★★★★
  • Certain materials like memory foam can make it difficult to move about on the mattress while you toss and turn. Same too for pillow tops which can create a cloud like sensation which can make manoeuvrability challenging.
  • Stability
    ★★★★★
    ★★★★★
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.

Odour

  • Initial Odour
    ★★★★★
    ★★★★★
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour
    ★★★★★
    ★★★★★
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating
    ★★★★★
    ★★★★★
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.
*Assuming average weight, suitability will vary dependant on body type, check your SnoozeScore above for a more tailored guide.
Radar analysis
Of The Staples and Co Artisan Pure Decadence Mattress
Brand: Staples
Retailer: Bensons For Beds
Delivery Time: Average
Delivery Charge: Excellent
Customer Sentiment: Good
Guarantee: Excellent
Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

Owners, by the numbers

Counted from 422 owner reviews of this mattress on retailer sites.

78%gave it 5 stars331 of 422 reviews
7.3%gave it 1 or 2 stars31 of 422 reviews
Top third on priceon price, at £1,599.99241 of 263 other pocket spring mattresses cost less today

Firmness against the label (firm)

What owners saidThis mattressAll firm
Felt firmer than expected0%0 of 4220.3%
Felt softer than expected0%0 of 4220.3%
Too firm0.5%2 of 4220.9%
Too soft0.2%1 of 4220.3%

“All firm” is 42,449 reviews of 206 mattresses labelled firm. The phrases counted are in the firmness report.

What owners praise and complain about

TopicThis mattressAll mattresses
Good value5.5%23 of 4225.1%
Sagging or dipping2.8%12 of 4220.8%

Counted from reviews published on retailer listings. Each review counts once, even where a retailer shows it on several listings, and reviews left on WantMattress are not included. The method is set out in the reliability report.

Reviews

Let us know your thoughts on a product or view reviews from others.

4.6owner rating out of 5422 reviewsOur rating 4.8/5
Neil A
Verified by Bensons For Beds
3
I was looking for a naturally filled mattress searching for a cooler sleep. After already trying 2 other hybrid mattresses on a 100 night trial (not from bensons) I decided to call into Bensons St Helens and explore their range. The staff assistant was faultless (Georgina) and showed me my options. Whilst in the shop the mattress felt perfect, it was only after sleeping on it for several weeks I found myself waking up with sore hips. This had happened on my previous medium firm hybrids hence me opting for a medium in this staples and co mattress. I'm not saying this isn't a good mattress but I did find it a little firm and I thought that it had already started to show signs of sagging, albeit only slightly! I used the bensons 40 night sleep trial to change and went for a tempur mattress. Thankfully, although it's still early days, this mattress seems perfect for my needs! The whole experience from bensons, from the shop assistant right through to delivery was faultless and I would recommend this company to anyone.
Kevin C
Verified by Bensons For Beds
5
I've been sleeping on this mattress for a few weeks now, and it has exceeded my expectations in every way. From the first night, I noticed how supportive yet comfortable it feels. The surface has just the right balance between softness and firmness-cushioning my shoulders and hips without sinking too much. One of the standout features is how well it regulates temperature. I don't wake up overheated or sweaty, which used to be a problem with my old mattress. The motion isolation is excellent too; even if my partner moves during the night, I barely notice. Every morning I wake up feeling rested and refreshed, with less stiffness in my back. It really does make a difference in sleep quality. If you're looking for a mattress that combines comfort, support, and durability, this one is definitely worth it. Highly recommended for anyone who values a good night's sleep.
Nigel B
Verified by Bensons For Beds
2
Mattress was supposed to a medium but feels like a firm. After three weeks my hips are aching from sleeping on it. The mattress we laid on in the showroom (only 3 months in store) was far softer and just what we wanted. It certainly wasn't representative of what we have had delivered. We have contacted Customer Service who still haven't responded after 10 days. We went back to the store where asked about our return options and was appalled to learn that we can't get a refund; and are even more angry that we would not be given back the difference should we choose to exchange for a cheaper mattress. The pound rather than the customer comes first at Bensons - please be aware!
Andrew S
Verified by Bensons For Beds
2
Can only give three stars because my wife is not too happy with the mattress though I think it could be Ok - it may have helped a little with my back problem but too early to say. We are using a mattress topper as it was felt to be too hard. Would not choose this again - buying a mattress is unfortunately a bit of a gamble only time reveals if you have got it right. The mattress was a return so was the half the 1200 or so full price.
Bryony S
Verified by Bensons For Beds
5
A few nights sleep in and am really pleased. My old john lewis/harrison spinks did great service for 12 years but I was waking up stiff every morning. I tried about 30 mattresses and was ready to buy like for like until I tried this one. The medium is just right as I've aged, good price for the quality and a longer guarantee than most I'd seen. I've a bad back and wasn't sure I'd get on with the topper bit but for me it's spot on.
T & V H
Verified by Bensons For Beds
3
The mattress is very comfortable and gives you a very good nights sleep. However, the mattress smells very strange and has a tendancy to remain with your body impression for most of the time and already it looks like a mattress that has been slept on for quite some years. The smell seems to be lessening as time goes on but at first smells like a farmyard. Sounds strange I know, but can only speak as we found.
Angela H
Verified by Bensons For Beds
5
Luxurious and supremely comfortable! I'm 72 and have slept on many mattresses over the years, but this one, although pricey, has to be the ultimate in luxury! I bought the king size in firm, and struggle to get out of bed in the morning now because I love my new mattress so much! I've never slept so well thanks to this... and I highly recommend this, especially if you have back problems!
Gary P
Verified by Bensons For Beds
5
We didn't go in to the store looking for a mattress, just to understand what we like / needed. Neil took us through all the options, was incredibly helpful and we were so impressed we purchased our new mattress and pillows. Incredible service, we would absolutely recommend this store and most certainly Neil for anyone looking to improve their sleeping setups!
Marian S
Verified by Bensons For Beds
5
Thrilled with my Staples and Co Decadence mattress. So comfortable and fabulous from night 1. I would thoroughly recommend this mattress to anyone. It was only when I had the new mattress I realised how worn and uncomfortable the old one was. the effect on my body sleeping comfortably, waking up refreshed ready for work cannot be under estimated.
D C
Verified by Bensons For Beds
5
Really comfy, lives up to expectations. It also seems to retain the heat much better than our old mattress, perhaps due to the natural fibres. Hopefully this will also work for cooling during the warmer months. We also love the way it is sprung around the edges, so it never feels as though you're being 'sprung' out of bed in the morning!
Julie V
Verified by Bensons For Beds
5
We liked the thought of a bed made from traditional natural fibres so we're delighted to find it's also the most comfortable mattress we've ever slept on. No more aches back when my husband wakes up and perfect support for both of us. We further like buying from a well established bed company. Thank you.
Ryan F
Verified by Bensons For Beds
5
We've finally started using our bed after a few months of renovations and honestly this difference between this and our old mattress is night and day. No more stiff backs and plenty of room. My partner is pregnant also and it has really made her more comfortable through the night. Would highly recommend.
Stephen L
Verified by Bensons For Beds
5
So glad we chose Bensons for Beds - excellent personal advice and support from staff member, opportunity to test out various mattresses, no pressure. Delivery date chosen to suit us, Mattress delivered exactly as promised. So pleased that we returned a few days later and bought a new bed base
John B
Verified by Bensons For Beds
5
A great mattress that remains firm when you lie on it and doesn't deform on the edge as you get up or sit on it. The top pad makes the mattress really comfortable without making the bed soft. This was the most comfortable by far in the store and an immediate buy.
Philip P
Verified by Bensons For Beds
5
This bed and mattress is absolutely fantastic The quality of the divan and having 2 draws for storage is so handy. I opted for the superking sized mattress and me and my girlfriend sleep so comfortably it is amazing Very pleased with my purchase
Julie p
Verified by Bensons For Beds
1
I heard great things about this mattress. I didn't last a week on it. Giving me back problems and ache all over. Feels lumpy. Thought it might be better on a sprung base. Tried it last night. Still uncomfortable. So disappointed.
Dorothy R
Verified by Bensons For Beds
5
We bought this natural fibre filled mattress to replace a memory foam one to try and reduce the heat generated and the sweating it caused. It has done that, and it's probably the most comfortable mattress we have ever had.
Eleanor B
Verified by Bensons For Beds
5
My mattress is brilliant. The shopping experience was really positive and the shop assistant was incredibly friendly. The delivery men were also really polite and helpful and made sure to wear shoe covers in the house.
Abbie H
Verified by Bensons For Beds
3
Comfortable mattress but after many weeks of owning this mattress it still smells strongly of farm/barnyard. This mattress uses alpaca and sheep wool. I would not purchase another mattress containing these materials.
Ellen R
Verified by Bensons For Beds
4
Very quickly I found this mattress very comfortable and I'm sleeping better. So far the only downside is that it is heavy but the handles help with the regular rotation suggested. I would recommend this mattress.
Nick S
Verified by Bensons For Beds
5
Superb mattress.... Finding the right mattress for us was like Goldilocks and the 3 bears it took us 3 tries before we found the right mattress for us. Great product and quality giving us a great nights sleep.
T F
Verified by Bensons For Beds
5
This is the most comfortable mattress i have ever had, easy to turn round no heavy lifting as it does not need turning over easy to keep clean best to buy the mattress protector, all this and looks good too.
A S
Verified by Bensons For Beds
2
Unfortunately mattress sink in the middle after 2 weeks..it caused my sciatica pain kicked off again because of the angle in the middle of mattress.. I did not find this mattress comfortable at all
June E
Verified by Bensons For Beds
5
Lovely mattress and bed. Delivered on time and with clear instructions. The mattress is heavier than I thought it would be, but great for my back. I've had no back pain for nearly a month now!
Ingrid R
Verified by Bensons For Beds
5
Fantastic bed,sleeping like a log,not a baby because they wake up all hours,lol,really comfortable for my bad back,and poly myalgia and arthritis, absolute bliss,ahhh lovely good night .lol
Julia A
Verified by Bensons For Beds
5
really really pleased with this mattress, it is very comfy, I am quite a slim lady and it definitely stops me getting so hot during the night. It is excellent and I'm really happy with it.
Kathryn J
Verified by Bensons For Beds
4
This is a beautiful mattress and I found it comfortable at first however 3 wks on my hips have started to feel really sore so I have invested in a mattress topper to soften it down a little
& Mrs C
Verified by Bensons For Beds
5
The mattress we purchased is a fabulous addition to our bed, we've had the most marvellous sleeps since it's installation. We would definitely recommend the mattress to friends/family.
J M R
Verified by Bensons For Beds
5
The most comfortable mattress we have ever had. Soft yet firm. Envelopes your body and allows you to relax. I have no trouble in getting to sleep, in fact the trouble is staying awake!
Katharine N
Verified by Bensons For Beds
4
I find this mattress really comfortable - neither too hard nor too soft but just right. But people should be aware that it is very heavy - and mine is only a single!
Tracy M
Verified by Bensons For Beds
1
The matress came fully packaged but 4 weeks on from delivery there is still a strong unpleasant odour to the mattress which is causing the bedding and room to smell
Stuart O
Verified by Bensons For Beds
5
Absolutely love the new mattress. It's incredibly comfortable and we're both already noticing the huge difference it's making to how well we're sleeping!
Tracy T
Verified by Bensons For Beds
1
The worst money I've ever spent and it was by no means cheap. It's like sleeping on the floor, zero bounce in it and is giving me a lower back problem
. F
Verified by Bensons For Beds
5
Really comfortable and no adjustment time needed.we didn't realise how uncomfortable the old mattress was until we slept on our new mattress. Love it
Jayne M
Verified by Bensons For Beds
1
Absolutely awful sleep, this is supposed to be a medium mattress, but it's very hard and uncomfortable, not had a good night's sleep yet in 3 weeks!!
Paulina B
Verified by Bensons For Beds
5
Absolutely amazing mattress, we are very happy with our purchase and the Team from Basingstoke branch to talk us through and test all the options !
Carolyn P
Verified by Bensons For Beds
5
Absolutely love my new Staples & Co Artisan Decadence mattress. It is warm and cosy and very comforting. I have slept so well since receiving it.
Lauren L
Verified by Bensons For Beds
5
Lovely mattress and feels so luxury compared to my last one. We liked this one in store and kept going back to it so glad we chose this one.
S T
Verified by Bensons For Beds
5
Such a comfy sleep and great mattress only downside is smell is a bit wired but is now going after couple weeks and this mattress is HEAVY!!
V W
Verified by Bensons For Beds
4
From helping me to select the right firmness of mattress, to a speedy delivery and being satisfied with the quality of sleep I am satisfied.
I F
Verified by Bensons For Beds
5
Amazing mattress, so comfortable. Superb quality feel and a great nights sleep. From the moment we tried in the showroom we were convinced.
Tracey H
Verified by Bensons For Beds
5
Properly the best mattress I've ever had. Now I have a decent night's sleep and don't wake up with a back ache anymore. Worth every penny!
N S
Verified by Bensons For Beds
5
Great service in store. Very knowledgeable anf helpful staff. The matress arrived on time. And packaged well. Thank you
Helen T
Verified by Bensons For Beds
5
Fabulous mattress, so comfortable, and came with complimentary mattress protector padding - I sleep like a dream now! !
Jane J
Verified by Bensons For Beds
5
This is the second mattress I have bought this time for my guest room love the comfort and luxury it provides well done
Sarah W
Verified by Bensons For Beds
5
Fabulous mattress, immediately comfortable. Would definitely recommend it, expensive but a lot of time is spent in bed
Beverley H
Verified by Bensons For Beds
5
I absolutely love my new mattress. It's unbelievably comfy from the moment i lay on it. Would definitely recommend.
Mark C
Verified by Bensons For Beds
5
Very good quality. Delivery team were excellent, delivered the frame and mattress to the bedroom very quickly.
Heather H
Verified by Bensons For Beds
5
I would certainly recommend this product. It is much more comfortable than the mattress I had before.
Kellan G
Verified by Bensons For Beds
5
Fabtasticly comfortable bed. Finally we are getting a good night's sleep. It feels like pure quality.
Marie H
Verified by Bensons For Beds
5
well like being in a luxury hotel bedroom so a few days required to normalise " Luxury ". Very comfy
Daniel C
Verified by Bensons For Beds
5
Extremely comfortable for a great night's sleep. No movement when partner gets in and out of bed.
Susan A
Verified by Bensons For Beds
5
Really comfortable and I have had great uninterrupted sleep since purchasing. Well worth buying.
Joanne O
Verified by Bensons For Beds
5
This is a really good mattress and it is so comfy and thick. I would definitely recommend this
D G
Verified by Bensons For Beds
5
The mattress is SO comfy! We love it and sleep the sleep of the just. No criticisms at all.
Julie G
Verified by Bensons For Beds
5
This product is exactly as we tried in the shop and to sleeping in at home a great product.
Angela R
Verified by Bensons For Beds
5
Excellent and very comfortable nights sleep would recommend it great quality nice and soft
Mary L
Verified by Bensons For Beds
5
Comfortable and luxurious. As someone with back problems I am delighted with this quality.
Kathleen G
Verified by Bensons For Beds
5
Excellent, I sleep a lot better and longer since I bought this mattress. It's wonderful.
Daniel C
Verified by Bensons For Beds
5
We're really happy with our new bed.. It's really comfy and we sleep so much better
Jennifer N
Verified by Bensons For Beds
5
Replaced the old mattress with the above mattress, very stylish and comfortable.
William G
Verified by Bensons For Beds
5
Excellent quality and well constructed as well as being extremely comfortable.
Stewart M
Verified by Bensons For Beds
5
We like the combination of firm and comfortable. Yes we would recommend it.
Johannah H
Verified by Bensons For Beds
5
This is the second of the same . Ten years apart . That speaks for itself.
Tina W
Verified by Bensons For Beds
5
Very comfortable. No more hip pain. Would highly recommend this mattress.
. F
Verified by Bensons For Beds
5
Works a treat sleeping better xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Ian F
Verified by Bensons For Beds
5
Nothing but praise for the shopping experience the staff and the product
Chin C
Verified by Bensons For Beds
5
Always have good sleep since using my newly purchased Staples mattress
Rob S
Verified by Bensons For Beds
5
Really good quality product, that is always comfy to rest in.
Anthony R
Verified by Bensons For Beds
3
It is softer than we expected and already sagging a little
G W
Verified by Bensons For Beds
5
Very comfortable! Headboard expensive but worth it
Catherineg88
Verified by Bensons For Beds
2
We are on our second mattress in 6months. The smell of the first mattress ended up unbearable, we persevered to allow time for this to fade but it didn't. It is made of natural components so would expect a slight smell. When we had the mattress inspected the man that came could not believe we were putting up with it. He was helpful in his report and we were directed for an exchange. The shop assistances were unhelpful, we decided to go for another option incase the same thing happened again, only to be told we could only have something within the same range as we had gone past the 30days. We were also told they would not expect this to happen a second time round and the smell in the report - they felt was a one off. Having our hands tied we did a straight exchange. We planned for the mattress to delivered whilst on holiday to allow it time to 'air' whilst upright against the wall and could only hope for the best. 'Aired for one week' Well- this mattress is even worse! Its a shame as the quality and comfort, we can't argue with but getting into the bed every night with that unbearable smell is something else. This is will removing sheets and covers every morning to allow it 'air' for hours on end and makes no difference. Its very high maintenance and with the mattress being extremely heavy it doesn't make this every day task easy. Another note - think of the layout of the house being delivered there is no give in the mattress therefore getting it round corners is difficult, its scratched all my paintwork and wallpaper both times which delivery men say they are not liable for. It should be highlighted when ordering.
Robert h
Verified by Bensons For Beds
1
We purchased our staples and co artisan in the Christmas sale after viewing their floor model in store. What we ordered and what arrived were very different, the pillow top in ours was completely under filled and the medium mattress was so firm with no give, to the point that the tufting protruded leaving compression marks on us. We initially thought our toddler had left Lego in the bed. Safe to say we were extremely disappointed. I wouldn't recommend buying one in the sales as they clearly rush their manufacture and don't meet expected quality control. Relating to the return They wanted to charge us 10% plus delivery (around £200) to swap under their 40 night guarantee, Fortunately we requested for a full refund under consumer rights within 14 days. The mattress was collected but we are still awaiting our refund and so have been left without a mattress for a number of days.
Lauren Steadman
Verified by Bensons For Beds
5
This mattress is amazing quality. It replaced my old Feather & Black (expensive brand) one that had seen better days and was trying to cripple me!! It's just so comfortable (Medium support) which is still firm enough to give support but also has enough give to hug you. My only criticism is the pillow style top initially felt too dippy where the buttons pulls it in but as I've used it over past month it has settled more so less noticeable. Also have a thickish mattress protector which smooths it out. This is a thick / deep mattress at 35cm so if like me your old one was around 25/8cm be prepared to buy new fitted sheets! It's not a cheap mattress by any stretch but it's deffo worth the extra money. All natural materials too! What's not to love.
Disappointed
Verified by Bensons For Beds
1
We have had this mattress now for around 6 months, without a doubt it is the most uncomfortable mattress we have ever had and by far the most expensive. It is already dipping and feeling lumpy even though we did as advised and rotated the mattress often . Myself and my husband are both now suffering with bad shoulders and backs and I just toss and turn all night because I can't get comfortable . We have contacted customer service and they are not interested or helpful why didn't the sales person not explain to me this is what happens with a pillow top. Please do not waste your money buying a mattress from this company.
Jacqui B
Verified by Bensons For Beds
4
We ordered 2 mattresses, one king and one super king, both firm. The king size is exactly what we expected and what we experienced in the show room and has some bounce to it so 5 stars for that one. However, the superking seems to be extra, extra firm with no give in it at all. To be fair we only had a week to sleep on it before going away. They are both the same mattress so we don't know why they are so different, so only 3 stars for that one so far, but hopefully that might change. We shall return in the next few days and give it another go before deciding what to do.
Richard I
Verified by Bensons For Beds
5
Wonderfully comfortable,, very supportive and totally cosy for me.. My husband is finding it more difficult as the thickness of the mattress makes the bed very high and he has a very painful knee. But he says he does like the mattress. I'm worried that it very heavy for us to turn around and may have to ask our children to help us. Also difficult to change the under sheets. For the same reason. However it is exactly the to my specific request for many supportive springs in pockets with natural wool padding. We will learn to cope and it is totally cosy.
John L
Verified by Bensons For Beds
3
I went on the website expecting to find a selection of mattresses and details. I was met on the new site - a person I could see and talk to, but after a few questions regarding what mattress I was using, I was presented with a single choice. I am housebound and elderly so it is difficult to visit a showroom so, in spite of what I think is an expensive article, I ordered the item. After an anxious wait it was expertly delivered and has, so far, been a comfortable mattress which I hope will prove its worth over the coming years
J S
Verified by Bensons For Beds
5
I am enjoying sleeping on my new Artisan bed from Bensons. I only moved back into my bedroom last week after finishing the room. So far I have slept soundly each night. Long may it be so comfortable. I chose a medium soft as opposed to a firm which I previously slept on for many years. I think I made the right choice with my daughter's help. The staff in the Worksop shop were so helpful and answered all my queries, however I was not under any pressure to purchase at any time. Great service. Thank you Bensons.
sharon wild
Verified by Bensons For Beds
5
Absolutely fabulous, im disabled with back and hip issues. This is giving me a really decent night's sleep. We bought the equivalent mattress from Bensons around 12 years ago. It gave us many years of comfort and good sleep. When we needed to buy a replacement we at 1st bought a top of the range simba, which was a huge mistake. Thank god we had the 200 night guarantee. We went to buy the same again and so glad we did. Hopefully we'll get another 12 years but we'll be buying another when needed
Jenna Mae
Verified by Bensons For Beds
5
This mattress is so comfortable and encourages a restful, cosy and supportive night's sleep. It really has changed the way we can now sleep and wake fully rested. The only downside for me is that the mattress is very heavy and difficult to manoeuvre by myself. Tucking the fitted sheet under the mattress is a bit of a challenge! However I would recommend this mattress as the very comfortable night's sleep far outweighs the struggle with a fitted sheet!
Ali H
Verified by Bensons For Beds
4
This mattress seemed to be what my wife and I wanted; however, there are certain characteristics that may not suit everyone's comfort preferences. When weight is applied, the mattress retains an impression, which we found uncomfortable. This is an important detail that should be clearly communicated to customers prior to purchase. Unfortunately, the shop floor staff also appeared to lack sufficient product knowledge to explain this behavior.
Tracey B
Verified by Bensons For Beds
5
We were helped to choose the mattress with the support of a very helpful store assistant who listened to our requirements, shown us a number of mattresses and with no hard sales pitch allowed us to choose. We have chosen wisely the mattress although a little deeper than our old mattress which means we will require new bedding (not a bad thing!) is excellent for us. It was comfortable from night 1 which I am happy to say has continued.
Andrew S
Verified by Bensons For Beds
2
Can only give three stars because my wife is not too happy with the mattress though I think it could be Ok - it may have helped a little with my back problem but too early to say. We are using a mattress topper as it was felt to be too hard. Would not choose this again - buying a mattress is unfortunately a bit of a gamble only time reveals if you have got it right. The mattress was a return so was the half the £1200 or so full price.
Jill B
Verified by Bensons For Beds
1
I bought the previous version of this mattress (Pure Indulgence) from The Bespoke Collection by Staples . It was certainly very comfortable for the first few years but it has not lasted and 6 years in it has sunk. and now causes back pain Apparently Bensons only guaranteed for 5 years when I purchased. .My experience suggests that this range is not worth taking the risk on. At this price a mattress should have 10 years of life.
Heather O
Verified by Bensons For Beds
2
I have been using this mattress since June and loved it at first. Unfortunately I now find it very springy and despite regular rotation, the settlement after only three months is enough that I feel I'm sleeping in a shallow trench and constantly wake up having to shift position. It is a well made mattress of high quality materials but as an occasional side sleeper with back problems, it's not for me. Sadly a waste of money.
Linda G
Verified by Bensons For Beds
5
After trying it out in store we decided on a Firm mattress. This bed is soooo comfortable . It has a small 'topper' on that makes it soft. As per instructions from Bensons and the manufacturer we have been turning our bed - it is clearly alot lighter and easier to manoeuvre than our last mattress. The only slight downside is that it's a bit higher (I'm not very tall) but you get used to it after a while. Can highly recommend.
Mr Ashworth
Verified by Bensons For Beds
3
Mattress seems excellent, but seven out of eight divan base drawers (note two beds purchased) poorly assembled, requiring remedial work to secure drawer runners. Hurried use of powered screwdriver with necessarily short screws (1/2 inch) suspected as cause, also minimal screws used (only 2-3) per runner. Some scuff marks were also visible on divan base where packaging had provided insufficient protection.
Naomi B
Verified by Bensons For Beds
4
The mattress is fine but I'm sorry you chose to call it Decadence. According to my dictionary (Chambers) 'decadence' means "a state of decay, a decline from a superior state" - NOT the best name for an expensive product which I hope will remain in good condition for many years. I'm also disappointed that you use New Zealand wool for this mattress - since you make it in the UK, why not use British wool?
Thomas W
Verified by Bensons For Beds
4
The sales lady we spoke to was very knowledgeable about this mattress. Delivery was on time. The mattress was to replace one that had done well in the past, this one is very comfortable and very heavy due to the amount of springs in it which could make turning it round for someone who is not very mobile a wee bit difficult. We have only had it for two months so far we don't have any issues.
Graham B
Verified by Bensons For Beds
5
Bought this because our original mattress (again from Bensons) was reaching the end of its useful like and we were getting aches and pains after a night's sleep. The new Artisan Superior mattress has changed things radically in a very short period of time. No more lower back ache, sore arms and shoulders. And on top of that, it is incredibly comfortable so undisturbed sleep has returned.
Mr Bell
Verified by Bensons For Beds
5
After having our Tempur mattress for a while, we realised it was no longer comfortable so went shopping for a Tempur replacement. As soon as we tried the Utopia mattress, "this is the one" my husband said, he has a bad back and I agreed, it is super comfortable and well made. It was not cheap but you know the old adage, you get what you pay for and this is quality.
Helen H
Verified by Bensons For Beds
5
Seems like an excellent product. Uplift of our old mattress and delivery of our new one was seamless. The guys were great. We both have slept very well since we've had it. Thanks to the advice about turning the mattress and sitting in the middle of reading or watching TV we're hoping that the hump that tends to appear in the middle of a super king-size can be avoided.
Kristie fern
Verified by Bensons For Beds
2
I've bought this matress In soft, but it definitely doesn't seem soft atall, more like a medium or hard. I've had it for over 30 nights and it hasn't changed. Not a bed I would get in and say was really comfortable. Hurts my hips. Pretty disappointed as it's alot of money for me and now I need to pay extra to change it. Surprised it has so many good reviews.
Janette P
Verified by Bensons For Beds
5
Fabulous. Mattress was just what I hoped it would be. I've slept like a log from the first day it arrived. Very good quality and well made. Easy to turn with the handles. Bensons gave good communication for delivery and arrived within time advised. Very pleased. I bought the Artisan Superior Mattress and whilst a bit pricey, worth every penny.
Mary R
Verified by Bensons For Beds
5
A beautiful mattress that is supportive without being too firm. The topper is very comfortable, dipping slightly but it has not been turned yet. We have had no trouble sleeping on it. I have always wanted to own a staples mattress after working in the industry many years ago... I haven't been disappointed. I would recommend this product to anyone.
Deirdre C
Verified by Bensons For Beds
5
This is a really lovely mattress. I bought the medium firmness and find it is supportive to my whole body yet the pillow top cushions the joints leaving me to wake up without sore hips and lower back. The natural fibres and materials are what I was looking for. Overall, this is a mattress that delivers superb comfort and oozes quality.
Jackie H
Verified by Bensons For Beds
4
Fantastic Mattress, very deep which worked well for us as we had a low bed frame. Extremely comfortable and sleep has definitely improved. The only problem we have encountered is the sheer weight of the mattress which makes it difficult to turn as required to do so regularly. A lot of weight for the delivery drivers to carry too!
Helen R
Verified by Bensons For Beds
5
I bought the medium and it's as comfortable all through the night as it was in the showroom. It has good support yet a plush mattress topper. It's not too heavy to turn but you do need deep fitted sheets to cover it all. It has helped my morning backache and gives me a good night's sleep - so important as I'm now in my sixties

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