Scooms is unusual among bedding brands: it publishes a page stating it never supplies codes to discount or voucher websites and never partners with them, so codes advertised elsewhere as exclusive are best ignored. The genuine offer is Scooms's own: £10 off a first order over £200, sent as a welcome code when you join the newsletter. Beyond that, delivery is free next-day on mainland UK orders of £50 or more.
Mainland UK orders of £50 or more ship free by next-day express (DPD or Royal Mail); under £50 costs £3.95, and Saturday delivery is £9.95 if ordered by 1pm Friday. Northern Ireland is £5, the Channel Islands and Isle of Man £10, both taking two to four days. Scooms also ships to Europe (minimum spend €150) and to the USA, Canada, Hong Kong, UAE and Australia from around £150 minimum spend.
Mainland UK returns and exchanges are free: email
[email protected] with your name and order number for a prepaid DPD label, and refunds are processed within one working day of receipt. First duvet, Egyptian cotton and linen bedding purchases get 60 days; pillows, towels, silk, accessories and repeat purchases get 30 nights, unused and in original packaging. Clearance items aren't returnable, and international customers pay return shipping, with any customs duties deducted from refunds.