Codes go in at the checkout stage, one per order. Beyond codes, the footer holds two permanent discount pages, one for over-55s and one for students and teachers, and the main navigation carries the half-price-second-pillow collection. Newsletter subscribers get offers ahead of sale launches.
Standard tracked delivery is free on orders over £39 and £2.95 under that, arriving in 2–4 working days with Evri, DPD or Royal Mail. Express tracked costs £4.95 and covers England only; there's no next-day service. Orders are dispatched within 24–48 hours, and Kally Sleep ships to the UK, Jersey, Guernsey and the Isle of Man only.
Returns run through the 14-night trial: post the item, with your order number enclosed, straight to the Marylebone Project at Bradbury House, 1–5 Cosway Street, London NW1 5NR, since used products are never resold. You pay the return postage. Once the charity confirms receipt, the refund is processed and reaches your original payment method within 5–10 working days; emailing proof of postage to
[email protected] speeds that along.
