Enter your voucher at checkout and the discount comes off the order total before you pay. Assume one code per order and read the dates and exclusions attached to each offer. Clearance lines carry their own standing reductions, and price matching on similar products is looked into case by case rather than guaranteed, so treat both as backup routes when no code fits your basket.
Room-of-choice delivery is free to mainland England, Scotland and Wales plus the Isle of Wight, with no spending threshold. Paid upgrades: Saturday delivery £15, a weekday AM or PM slot £30, a Saturday time slot £45. Assembly runs £45–£70 for beds and £25–£99 for furniture, and in-stock large items let you pick a preferred date at checkout. Northern Ireland, the Republic of Ireland, the Channel Islands, the Isle of Man and some Scottish islands sit outside the free service.
You have 14 days from receipt to start a return or exchange. Collection costs £49 for beds, mattresses and furniture, or £4.95 for bedding and linen, unless the item is faulty. Original packaging is required, mattresses are only returnable unopened, and Handmade For You bespoke pieces are excluded. Refunds follow warehouse inspection. Unwrapped mattresses fall under the separate 100-night guarantee, which offers an exchange between 30 and 100 nights for £65.