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Sealy Redcliffe Backcare Extra Firm Mattress
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Sealy Redcliffe Backcare Extra Firm Mattress

FirmnessExtra Firm
ConstructionOpen coil
sleeping cat
12p per sleep based on average mattress lifespan

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Reveal Offer Price and Go To Site *
40-night comfort guarantee at Bensons for BedsConditions
Remedy
One exchange, not a refund
When
Between 5 and 40 nights
Cost
10% of the bed's price plus a re-delivery charge
Condition
Use a mattress protector
Old mattress removal
£60
Delivery
Free on selected mattresses, otherwise from £10

Checked on Bensons for Beds' site, 10 October 2026. Full terms at Bensons for Beds

* We work with retailers to secure the best deals, outgoingOutgoing links are monetised

Who is it best for? powered by SnoozeScore

In our experience, the materials and construction that go into this product can make it suitable for the following people.

Back sleeping and stomach sleeper icon
For back and stomach sleepers
Additional support helps these positions

Testing team takeaways

To test the Sealy Redcliffe Backcare Extra Firm Mattress we have people from our testing team take a closer look at the mattress and form their own opinions. Here is what they found.

I tried the Sealy Redcliffe Backcare Extra Firm Mattress on the shop floor at a Bensons for Beds store, lying on my back and side. At 79 kg, I found its firmness very noticeable straight away. On my back, that firm, supportive feel worked well for me. Turning onto my side was less successful: there was too little give at my hip and shoulder, and it felt more like a hard board. As a combination sleeper, I found it too rigid overall for the way I change position, despite liking the support when lying on my back.


Tester Attributes: Combi sleeper79 kgKeeps sleep journal
Ron’s scoresFull scores
  • Back sleeping4/5
  • Side sleeping1/5

What our reviewers found

Pros

  • Firm, strong support that may suit back sleepers who want an extra firm feel.
  • Eco-friendly materials, reducing sleepers' carbon footprint.
  • EdgeGuard technology designed to make the sleep surface usable right to the edge.
  • Allergy-protective Belgian Damask cover ensures a clean, hypoallergenic sleep environment.

Cons

  • Some owners report it losing firmness or leaving dips within weeks of use.
  • The extra firm feel takes some getting used to, according to several owners.

Restful slumber and recharging our bodies go hand in hand; so it makes sense to ensure your sleeping environment gives you the comfort and support you need. There's a world full of mattress options, each catering to different sleep patterns and body types, offering varying levels of comfort and price ranges. One must consider several factors such as sleep position, body type, comfort preference, and budget while narrowing down the best mattress choice.

We recently had the chance to test the Sealy Redcliffe Backcare Extra Firm Mattress in-store and wanted to share our review of this mattress. We'll look at its design, comfort level, suitability, customer thoughts, and our verdict to determine if this mattress could be your key to a good night's sleep.

Design and Features

The Sealy Redcliffe Backcare Extra Firm Mattress doesn't skimp when it comes to features. At first glance, one might be intrigued by its spring system, known as the PostureTech Core Support Spring System designed to offer deep down pressure relief and firmness that intensifies as pressure is applied. This feature is bespoke to Sealy and claimed to be especially suited for back health.

The surface layer constitutes a rich Belgian Damask cover, acclaimed for its breathability, durability, and sumptuous softness. It feels gentle and comforting against the skin, luring you into laying just another few minutes in your cosy bed.

Underneath the plush cover, this mattress harbours an clever layer of ReNew Fibres. These are resilient, eco-friendly fibres designed to improve airflow and breathability, thereby ensuring you don't wake up feeling sticky and sweaty on balmy summer nights. Even better, these fibres are made from 76% recycled plastic, reducing your sleeping carbon footprint!

The mattress attributes its solidity to EdgeGuard, a technology that enhances the durability of the mattress and prevents roll-off. It optimises the sleep surface, letting you use every inch of the mattress, a feature particularly useful if you share a bed.

Designed with functional aesthetics, the mattress is hand-tufted to enhance its firm feel. Although marketed as an 'easy-care non-turn mattress', you need to rotate it regularly as advised in the care guide instructions. It truly represents a perfect marriage of fashion and function with a grand height of 27cm, boasting an extra firm comfort rating and resemblance of luxury with a touch of orthopaedic support.

Mattress Comfort

Comfort can be a subjective matter, varying dramatically from person to person. Some seek a cloud-like softness while others prefer a solid, supportive surface. This Sealy's mattress leans more towards the latter with an extra firm rating; it comes across as fairly unyielding and slightly rigid. The comfort scale ranking denotes that there is little, if any, softness or plushness to the mattress at all.

Despite being marketed as a perfect orthopaedic solution, my personal experience with the mattress was less than satisfactory. While I appreciate firm support to a certain degree, the excessive firmness turned out to be nearly uncomfortable for me. While the mattress contouring might serve well within an orthopaedic context, I found the spring system brash rather than adaptive or cushioned.

On another note, I felt the bed slept warm despite its breathable "eco-fibres" and airy Damask cover. The claim of improved airflow and breathability might be overstated; making it slightly unfavourable for those who inherently sleep hot.

One setback I discovered was that the EdgeGuard didn't prevent the sagging at its edges. Also, the hand-tufting didn't quite enhance the comfort; if anything, it only made the mattress feel stiffer. All in all, the mattress's comfort level could be described as uncompromisingly firm.

Suitability

The Extra Firm Sealy Redcliffe Backcare Mattress's rigidness might cater best to back or stomach sleepers who seek strong support and firm structure in their mattresses. Side sleepers, or those with hourglass figures, might find this mattress uncomfortable as they might need a tad bit more sink-in feel for their hips and shoulders.

On a gratifying note, this mattress is conscientious towards the environment, integrating fibres made from recycled plastic; thus, a good fit for eco-conscious shoppers. Conversely, if breathability and cooling are your top priorities, you might want to reconsider considering the Sealy Redcliffe Backcare Extra Firm Mattress.

What Customers Thought

As someone who examines mattresses downtown and uptown, I understand the value of multiple perspectives. Hence, customer reviews play a role in my assessments. For the Sealy Redcliffe Backcare Extra Firm Mattress, the reviews are mostly positive, with one recurring complaint.

Many owners went looking for a firm bed and say this is what they got. "Hard as it should be, great for spine problems," one owner wrote. Back pain comes up often: one owner said their "lower back pain has improved since using this product", and another wrote, "I have since recovered from 'back-ache'."

The firmness takes some getting used to, and several owners mention a settling-in period; one wrote that it "Takes a few weeks to adjust to". The recurring complaint is softening and dipping, which a minority of owners report within weeks. One found that "after about a week the mattress lost its firmness and the back pain is returning", and another said it leaves dips "where you lie that does not go back flat again".

Store staff and delivery crews get plenty of praise as well, and one owner called the delivery service "Efficient and friendly".

The Verdict

All things considered, the Sealy Redcliffe Backcare Extra Firm Mattress walks a fine line. It has its niche, appealing to those seeking an uncompromisingly firm, ortho-friendly mattress. Yet, concerns about its limited pressure relief, airflow and durability can't go unheeded.

If you're a disciplined back or stomach sleeper and firmly (pun intended!) believe that the firmer the bed, the better for your back, you might want to consider this mattress. It will give you the unfaltering support you crave.

On the flip side, if you're someone who prioritises comfort over firmness, this might not be the bed for you. It leans more towards providing support rather than plush comfort. Also, those seeking a cooler sleep environment might not find this mattress up to the mark.

Remember, finding the right mattress can seem Herculean, but with a broad perspective and reviews, you can make that task a slight bit easier!

How we reviewed the Sealy Redcliffe Backcare Extra Firm Mattress

Tested in store · Bensons for Beds10+ years in the mattress industry58 price checks since Apr 20254 buyer questions read10-point spec check

Drawing on over 10 years in the mattress industry, our team assessed the construction, materials and firmness of the Sealy Redcliffe Backcare Extra Firm Mattress, and our tester tried it in store at Bensons for Beds in March 2024, scoring it on 2 measures. We have checked its price 58 times since April 2025. How we review

How does it feel?

Personalised feel depends on bodyweight. Adjust your weight below to get an indication of how the Sealy Redcliffe Backcare Extra Firm Mattress may feel.

SnoozeScore

Still not sure if the Sealy Redcliffe Backcare Extra Firm Mattress is suitable for you?

Answer 6 quick questions to see how well this mattress fits you, and which mattresses fit you better.

Price history

From £299.99 (Single) at Bensons For Beds

Choose your size
£449.99Lowest we have recorded Read 6 Nov 2026 · excludes delivery
Shop King at Bensons For Beds

Our latest King reading against the last 90 days

Low £449.99 (29 Oct)High £899.99 (27 Oct)

King price, tracked since 27 Oct

In the last 90 days the King at Bensons For Beds has read between £449.99 and £899.99.

SizeLatest readingReadLowest readingOnTracking since
Single£299.996 Nov 2026£299.9929 Oct 202627 Oct 2026
Small Double£374.996 Nov 2026£374.9929 Oct 202627 Oct 2026
Double£374.996 Nov 2026£374.9929 Oct 202627 Oct 2026
King£449.996 Nov 2026£449.9929 Oct 202627 Oct 2026
Super King£524.996 Nov 2026£524.9929 Oct 202627 Oct 2026

Prices exclude delivery. How we record prices: our mattress price report.

How it scores
of the Sealy Redcliffe Backcare Extra Firm Mattress
Scored by Ron Burns after testing it in store at Bensons For Beds, March 2024, then checked against owner reviews. Where the testing didn't cover a measure, it is scored from the build and owner reviews.
Scored by Ron Burns after testing it in store at Bensons For Beds, March 2024, then checked against owner reviews. Where the testing didn't cover a measure, it is scored from the build and owner reviews.

Suitability

  • Back Sleepers 4/5
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Owners rate this higher: 5.0 out of 5 in owner reviews
  • Side Sleepers 1/5
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Stomach Sleepers 4.5/5
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.

Performance

  • Breathability 5/5
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Stability 4.5/5
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.

Odour

  • Initial Odour 4.5/5
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour 5/5
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating 4.5/5
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.
*Assumes average weight. Suitability is dependent on body type, so check your SnoozeScore above for a more tailored guide.
Radar analysis
of the Sealy Redcliffe Backcare Extra Firm Mattress
Brand: Sealy
Retailer: Bensons For Beds
Delivery Time: Average
Delivery Charge: Excellent
Customer Sentiment: Good
Guarantee: Good
Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

Reviews

Pick a star rating to see only those reviews.

4.5owner rating out of 5234 reviews
R M
Verified by Bensons For Beds
5
It was time for a new mattress to replace the old one. I always prefer firm and supportive mattresses and this one that I found in Bensons for Beds Fleetwood store was my choice. I tried a couple of others but kept going back to this one. There was no rush, no pushy sales person, and Madalina was most helpful, very knowledgeable and answered any questions that I had. From the first night on my new mattress I knew I had made the right choice and now, 3 weeks later I am still sure. It is 'no turn', meaning you don't need to lift and roll it over, just rotate it flat head to toe. If you like and prefer a firm mattress providing plenty back support I think you will agree this Sealy Redcliffe Backcare Extra Firm ticks all the right boxes.
John M
Verified by Bensons For Beds
3
On deciding to update our bedroom we decided to research the bed market. Despite not intending to purchase we were pleased with the relaxed and informative staff and decided to purchase bed and mattress immediately. Delivery was planned and executed as promised and the mattress has proved comfortable but on unwrapping the mattress we found staining that left us disappointed. But as we had already dispensed with old mattress we had no option but to keep but as everything else in the room was brand new was left feeling disappointed.
Stephen R
Verified by Bensons For Beds
5
I appreciate those with the idea of 'softness being associated with comfortable, but I need to reassure you this is not always the case. I bought my first ever extra firm mattress when I started having problems with my lower back and I've got to say that I've always had a perfect nights sleep on a firm mattress. The Sealy Redcliffe Backcare Extra Firm Mattress is an absolute gem, it is pure luxury and most importantly ticks all the boxes for comfort and giving you perfect rest.
Nasrin F
Verified by Bensons For Beds
5
I'd been looking for a truly firm mattress for a while because I was tired of soft ones that sink in and give me back pain. This mattress is exactly what I needed - very firm, with great support. I don't sink into it at all, and my back feels so much better since I started using it. If you're looking for a firm mattress that keeps your spine aligned and doesn't sag, I highly recommend this one. I'm really happy with my purchas
Julie H
Verified by Bensons For Beds
5
I wasn't sure at 1st about the extra firm mattress, however it's a godsend. I've slept better than I have for a long time, I don't wake up with aches and pains quite the same. It's just fabulous and as a person who has insomnia most nights, getting more than just 2 to 3 hrs sleep is amazing... Would definitely highly recommend this mattress to anyone, especially if you suffer from any joint/muscular problems...
Elizabeth E
Verified by Bensons For Beds
5
I was a bit dubious about the mattress because it was such a reasonable price (half pin the sale), but my fears were unfounded. It's honestly the most comfortable mattress I've ever had! I have spinal problems, so it's important that I take this into account - and this extra firm mattress meets all my needs. I'd recommend it to anyone who wants extra support matched with comfort.
Diana B
Verified by Bensons For Beds
5
I am delighted with my new Sealy mattress and my backache has improved since sleeping on it. This is the third Sealy mattress that I have had over the years and each one has been comfortable and of excellent quality. After sleeping for six months on another brand I was so pleased to go nack to Sealy on and to get this mattress at such a good price.
Carley M
Verified by Bensons For Beds
5
Ah Bliss ! has taken me sometime to find the perfect mattress for myself, ( a few years since I have had a comfortable bed ). I don,t sleep very good because of my health, but to now find that I can get a good rest and not sore when I wake up, makes all the difference . Thanks to Bensons for the help given to me !
Denise S
Verified by Bensons For Beds
5
Very comfortable, I didn't realise how much sleep i was losing. No more tossing and turning trying to get comfortable, now I'm out for the count. I don't know why I put it off as long as I did but I'm glad I finally took the plunge. Thank you Bensons for your help and advice and putting me at ease.
Dave C
Verified by Bensons For Beds
5
Absolutely brilliant!!! We didn't realise how soft and worn out the old mattresses were. It's so nice to get into bed and not sink into the mattress. Once again we are getting a great night's sleep. We would certainly recommend these mattresses to anyone who likes a firm bed. Thanks Bensons.
Susan B
Verified by Bensons For Beds
5
This is the best mattress we have ever bought. I have lower back problems but since sleeping on this mattress my back definitely seems to be so much better. My husband also says that his quality of sleep has improved . I would definitely recommend this mattress and Bensons.
Stephen H
Verified by Bensons For Beds
1
I would not deal with BFB again or recommend them to my worst enemy - over thirty texts and emails: nothing less than harassment and appeals for them to stop messaging me or unsubscribing several times makes no difference to their relentless barrage of unsolicited messages
Pauline H
Verified by Bensons For Beds
5
I absolutely love my new mattress. It's firm and supportive just like I really need it. The sales person in the store was incredibly helpful. The only problem I have is keeping my large cat to one side! Will definitely buy again. Easily the best mattress I have ever had.
Geoffrey B
Verified by Bensons For Beds
5
Stevenage/Roaring Meg shop experience: VERY good helpful young lady, efficient, knowledgeable. Delivery by two men: on time, VERY efficiently, and help full. The Mattress: Just what I wanted - FIRM. I have since recovered from 'back-ache'. No negative experiences.
B N
Verified by Bensons For Beds
5
I wanted a firm supportive mattress, and this one fits the bill perfectly. I am very happy with it, sleeping well and waking up without any twinges in my lower back. Result!. Also the delivery service was excellent, including the removal of my old mattress.
Christine G
Verified by Bensons For Beds
5
We need an orthopaedic mattress so got a very firm mattress and it's just what we need. Really comfortable from the word go. Also pleased with the service we received & it was delivered when specified & our old mattress was taken away.
Shirley B
Verified by Bensons For Beds
5
I am finding it very difficult to get comf portable on my new mattress. I can feel the springs though the fabric . a.There seems to be an impression on my matress when l have left the bed, which l didn't think a firm would.
Wendy B
Verified by Bensons For Beds
5
Excellent customer service from the beginning Given fabulous advice to help us make our choice The Sealy Redcliffe backcare extra firm mattress gives amazing support and comfort We are now having an excellent nights sleep
Adam P
Verified by Bensons For Beds
5
Great support, super comfortable and it has helped with back pain and waking during the night. And fantastic mattress overall. I Highly recommend this mattress for anyone looking for support and comfort during the night.
L H
Verified by Bensons For Beds
5
Very comfortable, this is an extra firm orthopedic mattress which we choose to help with back issues and it has certainly improved our sleep. It is quite a deep mattress, which really suits our wooden bed frame design.
Dave2025
Verified by Bensons For Beds
5
A quite hard mattress which is what we wanted. Takes a few weeks to adjust to but with bensons 40 day mattress exchange is very helpful. We didn't exchange but it's nice to know that the option is available.
Norma H
Verified by Bensons For Beds
5
Excellent transaction. The mattress is so comfortable. We were attended to by Karen at the Team Valley branch. She was very informative & polite. We would highly recommend this product. Thank you.
Allan C
Verified by Bensons For Beds
4
Comfortable bed but leaves indentations where you lie that does not go back flat again. This does not detract from the support I would just prefer to bed to look flat when making up again.
Alexander K
Verified by Bensons For Beds
5
The best bed I've ever slept on, the guy In the shop shebaz was a really lovely guy, delivered bang on when said, no issuses and a pleasure to buy from. Quality is nice
Elizabeth G
Verified by Bensons For Beds
5
Have never had such a amazing restful nite sleep since I got my new mattress. Absolutely love it. And the staff where fantastic very helpful and knowledgeable
. L
Verified by Bensons For Beds
2
Mattress was good for the first few days woke up feeling great no backaches, after about a week the mattress lost its firmness and the back pain is returning
. P
Verified by Bensons For Beds
5
Hi, thanks the new mattress is very good. It took a bit of time to get used to, but I'm very pleased with it. Certainly my back is much better now! C Pither
Kirsty O
Verified by Bensons For Beds
5
The mattesd we bought is so comfy and soft, Bedframe is so nice and the storage underneath holds so much! Do not regret this purchase from Benson at all!!!
Ann K
Verified by Bensons For Beds
5
Excellent service tried 8 mattresses until I found the correct one as told ibf not satisfied with product change after 45 days recommend to friends EE
Mutale C
Verified by Bensons For Beds
5
Very satisfied with the mattress. The Swansea store was awesome from start to finish. The lady was very knowledgeable, patient and friendly.
Viviane R
Verified by Bensons For Beds
5
We are very happy with our new mattress. Firm and comfortable. The service at stores, on line purchasing and delivery also was great.
Jeremy B
Verified by Bensons For Beds
5
Very comfortable mattress, lower back pain has improved since using this product. Highly recommend. Quality as expected from Sealy.
Christopher A
Verified by Bensons For Beds
5
Exactly as we wanted. Very comfortable and firm. Bensons were very helpful having a matress on display unlike other bed companies
K B
Verified by Bensons For Beds
5
I am very very happy with the mattress from benson for beds and the customer service from the sales team in Gloucester branch
Anthony O
Verified by Bensons For Beds
5
The mattress is lovely to sleep on. I now sleep and have good dreams. In all, it's fantastic to have it in your home.
Louise R
Verified by Bensons For Beds
5
Great choice, very comfy and thickness previous was too thin. Purchasing was easy and tested it out in store first.
Jeffrey M
Verified by Bensons For Beds
5
Super quality really comfortable great price real good value for money great service when purchasing the mattress
Mrs B
Verified by Bensons For Beds
5
The mattress is really comfortable and for those who like a firmer mattress I could not recommend it more highly
Juliette F
Verified by Bensons For Beds
5
It only took us a few nights to adapt to the new bed and we are delighted with it for comfort and appearance.
Sheila G
Verified by Bensons For Beds
5
I find my bed very comfortable my granddaughters even find it even more comfortable than me money well spent
Lukasz S
Verified by Bensons For Beds
5
the mattress is worth its price. Hard as it should be, great for spine problems. Night without a problem
Susan H
Verified by Bensons For Beds
5
So happy with my Sealy mattress really comfy absolutely no regrets getting the extra firm mattress!
Dawn H
Verified by Bensons For Beds
4
The mattress is exactly what it says it is, firm. Took some getting used to but worth every penny.
Jan T
Verified by Bensons For Beds
5
So comfortable get great nights sleep now good after service reminding to turn mattress regularly
Steve C
Verified by Bensons For Beds
5
We absolutely love our bed! It's exactly what we wanted and we didn't pay the earth for it.
Neil C
Verified by Bensons For Beds
4
Good mattress for the price. We wanted a firm mattress and this has been a good choice
John S
Verified by Bensons For Beds
5
Arrived promptly and exactly as described so I am now getting a GREAT night's sleep.
Andrew D
Verified by Bensons For Beds
5
Very comfortable, well impressed sleeping much better than I have for a long time
J D
Verified by Bensons For Beds
5
So comfortable. A good night's rest. Quality product. Would definitely recommend.
S D
Verified by Bensons For Beds
5
Quality product, at a great price. Efficient and friendly delivery service too..
Terry H
Verified by Bensons For Beds
5
Exactly what we were looking for. Comfortable and supportive at a good price...
Felicity G
Verified by Bensons For Beds
5
Great mattress, lovely and comfortable and no aches and pains in the morning!
Jacqueline O
Verified by Bensons For Beds
5
My back has been a lot better since purchasing my new mattress. Its ace.
Nichola C
Verified by Bensons For Beds
5
Divan and mattress are excellent, super comfy, headboard is perfect too
Steven P
Verified by Bensons For Beds
5
Just what the Doctor ordered, a good firm support for the lower back.
Richard L
Verified by Bensons For Beds
5
Lovely and firm which is what I need. Very happy with this Mattress
Mary M
Verified by Bensons For Beds
5
The mattress is firm yet comfortable I wish I had bought it sooner
Paul N
Verified by Bensons For Beds
5
Does what it says on the packet nice and firm. A good nights sleep
Christine C
Verified by Bensons For Beds
5
The mattress is very firm which helps my back.I get a great sleep
Tracy M
Verified by Bensons For Beds
5
Would highly recommend this mattress, the firmness is just right
Julie L
Verified by Bensons For Beds
5
Great nights sleep most of our ace's and pains are a lot better
Edward P
Verified by Bensons For Beds
5
Very satisfied, nice and firm and provides a comfortable Sleep.
Theresa K
Verified by Bensons For Beds
4
this bought for spare bed but have tried and got a great sleep.
Bryan T
Verified by Bensons For Beds
5
Fantastic at last the last bed ... for the rest of our lives.
Peter H
Verified by Bensons For Beds
1
We are every please with our new bed it is every comfortable.
Wendy M
Verified by Bensons For Beds
5
Great bed. Replaces one I bought from Bensons 20 years ago
Mark W
Verified by Bensons For Beds
5
Very comfortable when you get used to it really nice quality
John A
Verified by Bensons For Beds
5
Far better build quality than silent night can't fault it.
Mayling B
Verified by Bensons For Beds
5
Wonderfully comfortable, great recommendation! Thankyou!
Robert H
Verified by Bensons For Beds
2
Really uncomfortable looses firmness after a few weeks.
Aka L
Verified by Bensons For Beds
5
Great service, and the mattress is super comfortable!
Andrew K
Verified by Bensons For Beds
5
Very comfortable mattress, has helped back pain too
James L
Verified by Bensons For Beds
1
I'm very disappointed with this purchase. There was no mention by the sales team at the Sutton, Surrey branch, nor anywhere in the listing or product description, that this mattress was refurbished. This is extremely important information and should have been clearly disclosed before purchase. I expected a new mattress and only later discovered that it was refurbished, which feels misleading. To make matters worse, I contacted customer service for assistance and was told they couldn't do anything about it. No resolution was offered, and there was no accountability for the lack of transparency. Overall, this was a frustrating experience, and I would not have purchased this mattress if its condition had been disclosed upfront.
Rehma A
Verified by Bensons For Beds
5
Exavtly what I needed. I have tried two mattresses before, both firm but soon I would get backaches with each. After my pregnancy I really needed more support, especially during those night feeds. I was suggested to buy an Extra firm one. We went to Bensons and they were able to guide us to two options suitable for us. Got a good deal on Black friday weekend as well. From day 1 it has made such a difference. I dont wake up tired and with pain anymore. The sales person who helped us also gave us tips to care for the mattress which I didnt even know were a thing. 2 months in anc really happy woth the purchase.
Martin H
Verified by Bensons For Beds
1
It's so uncomfortable nothing like the mattress in the shop , went back to the shop to double check and it's not the same mattress, it's so uncomfortable we thought maybe it was upside down , I understand you have to get used to it but it shouldn't be uncomfortable right away and after 30 days, called your customer service who were rude and made us feel like we're were stupid. Now we have to pay more money to change the mattress. Would not recommend you to anyone so disappointed
Muriel O
Verified by Bensons For Beds
5
Having a great night's sleep on my Extra firm mattress. Sleep all night no waking up at all. Base with 2 drawers is great and the gray mottled colour goes so well with with the same colour as the base with rounded top lovely shape, goes well with the bed side cabinet in light grey, very satisfied with the service from Benson Beds and the sales man helped in making my choice.Delivery was 100% as was the delivery men polite & helpful. Thank you Best
K H
Verified by Bensons For Beds
5
From the moment that I arrived in store, the staff member was friendly and helpful. I was able to test many mattresses, before I made a decision. I purchased two quality mattresses at a great price, due to a deal. The delivery was on the right day, and on time. The delivery drivers were also friendly and helpful. I am very satisfied with my mattresses, and I would highly recommend visiting the store if you're interested in making a purchase.
Nozrul H
Verified by Bensons For Beds
5
Excellent mattress for anyone with body pain, the firm mattress supports your body weight and prevents sinking into the mattress. This support releases pressure from your lower back and limbs which normally would require an additional pillow between the knees or under your arms. The mattress has curves, resembling ripples, which support your body when lying flat or on your side. The firmness is down to individual preference.
Deb G
Verified by Bensons For Beds
2
This would be a good bed for a single person or heavy sleepers. The mattress is like a trampoline and you feel every movement from the other person. It is also extremely hard, there is no give so it is like sleeping on a bouncy board! Which is fine if that's what you're looking for. I thought it would be ok when we were trying it in the shop but I regret buying it now. We have had it a month but will be returning it.
Faye H
Verified by Bensons For Beds
5
Absolutely love this mattress. Took a few days to get used to as it was a lot firmer than last mattress but have had really good nights' sleep and back along with posture seems better. It a little deeper than last mattress so does need deeper fitted sheets but it came supplied with mattress protector which fits perfectly. I tried out this mattress in store and would recommend others to do the same. Really good value.
Tingyan N
Verified by Bensons For Beds
5
Very comfortable and firm enough. We had looked for an extra firmed mattress for years in the UK and could never find one firm enough but this mattress is absolutely perfect for us which is very firm. We just unpacked the mattress for a few days and we had a super duper nice sleep over the nights which had been a while. So thank you Sealy for making this extra firm mattress this is amazing.
Kathleen H
Verified by Bensons For Beds
5
We are delighted with our new mattress from Benson's/ very comfortable,we both get a good night's sleep,plus it is very comfortable for my back,we have no problems at all,the service we got from Benson's was good from the day we purchased our new mattress to the day it was delivered,excellent service from buying to delivery Thank You Benson's Kate and Colin Holmes
Michael & Sheryl B
Verified by Bensons For Beds
5
Absolutely wonderful mattress So happy we chose extra firm Really good night sleep, which is so important. The mattress is so comfortable supports the whole body. No back ache no restless nights now Excellent mattress has made huge difference to our sleep Happy nights Feel well rested now in the morning. Absolutely amazing mattress. Good mattress happy days
John H
Verified by Bensons For Beds
5
Excellent mattress with very comfortable and firm support. Very good night sleep on every occasion. Really well constructed to give the right amount of support and comfort and the excellent customer experience at Bensons in Llandudno meant that I was able to make the right choice for my personal needs. I would recommend this mattress to anyone.
Susan H
Verified by Bensons For Beds
1
Started off lovely and a few weeks after the shop accepting returns the bad issues started. Despite following the rules of twisting and turning it it squeaks and I feel no padding but the springs. Now having to deal with via a different company which I'm sure will be pointless. Thought this might be a decent company but obviously not.
J W
Verified by Bensons For Beds
5
The mattress is much better than the last one. The mattress is firm and comfortable. It is supportive and seems to mould to the shape of myself. I have a good night's sleep and my partner loves it too. In fact my partner finds that a long lay in, in a morning, is a fantastic experience. I will recommend it to my friends.
Leigh C
Verified by Bensons For Beds
5
After having a discectomy (disc removed from lower part of spine) we needed a decent mattress as the previous one just wasn't supportive enough , this new mattress is a game changer though .. we sleep a lot better , back feels a lot better , just wish we had got one sooner . Great help in store also I must add .
. A
Verified by Bensons For Beds
1
When testing this mattress in the store, it felt like the ideal mattress for my needs, since receiving it, I've been experiencing terrible spinal/back pain from top to bottom, next known a mattress to be as uncomfortable as this one. I am now awaiting my replacement to arrive, that day cannot come quick enough.
Neil M
Verified by Bensons For Beds
5
Really good value as I bought it on sale. And it is very firm and super comfortable. I love my new mattress and the bed I bought with it, my previous mattress was over ten years old and a memory foam mattress. It had lumps in it. I sleep much better now and no longer get sore from sleeping on a lumpy mattress.
Karen H
Verified by Bensons For Beds
5
This extra firm mattress has changed my life and improved my lower back issues and morning pain massively. So great to finally sleep ON a mattress instead of sinking inside stupid memory foam! Do not be put off by talk of them not selling many of these and warning it will be too firm. It is a Godsend.
John G
Verified by Bensons For Beds
1
Do not trust this company, whatever they tell you, whatever they promise you before you part ways with your money does not happen once they have trousered your money. Their customer care and aftershaves is non existent. I wouldn't buy so much as a pillow case from this company ever again.
P C
Verified by Bensons For Beds
5
Had this mattress now for about 2 months now. Took about 2 weeks to become accustomed to the firmness level, but since then sleep has been great. I didn't think my old mattress was giving me any issues but since having this mattress a few niggling aches and pains I experienced have gone.
Lace B
Verified by Bensons For Beds
5
An extremely well constructed matress of super top quality. Was a lot more comfortable than expected even though it was the one I picked in the shop. I've had better sleep than I'd had for years Definitely the matress to choose if you want a good firm matress and a good night's sleep.
Christina B
Verified by Bensons For Beds
2
Like look and feel in store. After one night indentations even from our heads through 2pillows. Went away for a week indentations still there on our return. Turned mattress every week but doesn't even out. Doesn't feel extra firm my 9 year old mattress was firmer. Very disappointed
N F
Verified by Bensons For Beds
4
Very firm and the buttons on the mattress are uncomfortable to sleep on. Not noticable in the shop when testing the mattress wearing clothes and a coat but quite disturbing when sleeping on without layers of clothing. The solution was a very thick natural wool mattress topper.
Zelin W
Verified by Bensons For Beds
5
We love this backcare extra firm mattress, It's great quality. When I slept on it and I can feel my back is feeling good when I'm awake from second day. My sleeping is better than before, as I rarely give reviews of anything but except for this fantastic mattress, thank you!
Lauren M
Verified by Bensons For Beds
5
I love how firm this mattress is! It took about a week for me to get used to the mattress but I get a wonderful sleep every night! I go to the gym 4 days a week and do a lot of strength training and the perfect end to each day is knowing I'm going to have a wonderful sleep!
Tracey A
Verified by Bensons For Beds
1
Bensons for beds has not been a pleasant experience. They were rude and unhelpful and so we chose poorly. To avoid dealing with bensons again we have bought a much better mattress elsewhere and had the cealy mattress taken away........effectively throwing £500 away!
Jean G
Verified by Bensons For Beds
5
We love our new mattress and, after singing its praises to our son, he has got one on order! On ordering, we considered that it possibly could be a little too firm but are really happy with this extra firm mattress and are enjoying really refreshing nights' sleep.

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Sources for this review

  • Hands-on testIn store at Bensons for Beds, March 2024, 2 measures scored by our tester
  • Our assessmentConstruction, materials and firmness judged by our team, from over 10 years in the mattress industry
  • Specification10 points from Bensons for Beds' listing
  • Owner reviews234 shared across the range by the retailer
  • Buyer questions4 read
  • Price history58 checks since April 2025
  • BenchmarkCompared with 71 other coil-sprung mattresses we track
  • Site-wideOur price tracker has logged 1,336,896 retailer prices since June 2019

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