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Fairfield Backcare Mattress
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Fairfield Backcare Mattress

FirmnessFirm

In shortBack sleepers who like firm support get pocket springs and seasonal sides here. I'd pass if you sleep on your side or need sturdy edges. Read the review

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Pros & cons

Here we collect tests, guides and product reviews so that you can create a picture of what others think about the product. This analysis and review is based on my experience and a decade of industry insight.

  • 1,000 pocket springs provide responsive, individualised support that adapts to body shape and movement.
  • Firm comfort level offers solid back support, ideal for back and combination sleepers who prefer a stable surface.
  • Double-sided seasonal design gives flexibility year-round - one side with wool for warmth, the other with breathable fibres to stay cool in summer.
  • Dynamic reinforced edge support strengthens the perimeter and maximises usable surface area.
  • Hand-tufted construction keeps fillings securely in place, maintaining long-term structure and reducing sagging.
  • Durable Belgian damask cover provides a smooth, soft, and breathable sleep surface that resists wear.
  • Made in the UK to British Kitemark standards, ensuring consistency and quality manufacturing.
  • Comes with a five-year guarantee for added peace of mind.
  • Eco-friendly “I’m Green” packaging made from sugar cane and recycled plastics reduces environmental impact.
  • Firm feel may be too hard for side sleepers or those who prefer more cushioning at the shoulders and hips.
  • Requires seasonal flipping and rotation, which can be awkward or heavy for one person to manage.
  • Although edge support is reinforced, compression can still occur over time from frequent sitting.
  • No removable or washable cover - spot cleaning only, which may not suit allergy-prone users.
  • Wool layer can retain heat slightly during warmer nights if the mattress isn’t flipped seasonally.
  • At 26 cm deep, it’s a standard profile but lacks the plush, high-end look of premium models.
  • Delivery costs apply, and the comfort exchange policy includes fees and conditions.

Read what our reviewers found ›

Who is it best for? powered by SnoozeScore

In our experience, the materials and construction that go into this product can make it suitable for the following people.

Guides this mattress is featured in

This mattress is listed in 2 of our guides because its build meets what each guide looks for. Each card says what that is.

SnoozeScore

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Your SnoozeScore answers are used to determine whether the mattress may be suitable. Any mattress that scores on or above 70% based on your answers is treated as suitable, while anything less is treated as unsuitable.

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What our reviewers found

The Fairfield Backcare is one of those mattresses that, frankly, is unlikely to set your world on fire. It's solid and well-made, and should last as long as you can stand using it. But it's also slightly workmanlike in design and performance, so if you're after top-end performance and glowing recommendations, then look elsewhere. Still, even with a couple of missteps in terms of what it claims to offer, it's a decent bed, especially if you want something more traditional.

First impressions

Straight out of the bag the Fairfield offers a reassuringly old-school look and feel. The Belgian damask cover gives it a suitably classy look, and the tufting is neatly done. It's a deep 26 cm, so it offers some presence without being too bulky. Firm and evenly padded to the touch, there's no plasticky new-mattress smell, just a crisp fabric odour. For a mattress that sits at the budget end of the market, it's put itself together rather well. Sleek, no-frills, practical rather than flashy - it suits the character and price point.

Construction

Inside, 1000 pocket springs do the main work. As the name suggests, the springs nestle in individual fabric pockets, so they move independently from each other. That means they're free to adjust to weight and movement as required, which makes for better support and less motion transfer between them. The edges have a layer which Bensons claim is dynamic reinforced support, but in reality it's less weighty than it sounds. It keeps the perimeter steady enough for a decent night's sleep, but not to the point where the sides don't sink under your weight when you sit on them. On the plus side, it's a stable and secure bed with each side of the spring core, the fillings are different - one designed for summer, one for winter. One side uses a layer of wool to help insulate, while the other side has a softer, breathable layer made from 42 per cent recycled materials. It's simple and effective, though the hand-tufted finish not only adds to the traditional look, but helps keep all the layers locked together so they don't shift around over time. The damask cover then ties everything together with a solid, slightly textured feel.

Comfort

First up, the good news: this is a firm mattress. If you're after that sort of support, you know from the outset what you're getting, and it remains consistent night after night. On my back, I felt supported from the outset, with my hips and shoulders level and stable. Front sleeping felt similar - well-balanced and supportive, and it kept my spine neutral throughout the night. Side sleeping, meanwhile, was a little more challenging, particularly around the shoulders. After a few nights, it settled down a little and felt a little more comfortable, but it never reached the point where I could sleep like this all night long (i roll onto my side mid-way through the night). It's not deeply cushioned, but that's by design and the surface feels reassuringly strong. If you like your mattresses to support you rather than sink into them, you'll like this.

One thing worth noting here is the two different comfort layers. The summer side definitely does feel a bit fresher thanks to the recycled fibre layer, while the winter side has a softer, slightly cosier feel from the wool. It's not hugely different, but there's enough of a change to make the flipping worthwhile when the seasons change. It's nice to have a genuine double-sided design in this price range, especially when so many cheap modern mattresses only have single-sided builds.

Temperature and breathability

Temperature control is another plus here. The damask cover and natural wool layer are doing a good job of keeping things aired up. On warm nights it never felt close or stifling, and in cooler weather the wool side added just a little extra warmth without feeling cloying. The recycled fibre layer also seems to wick away humidity pretty well and for a traditional pocket spring design, it breathes far better than expected and stays consistently comfortable through the night.

Motion transfer

Motion isolation is another area where the 1000 pocket spring setup shows its worth. There's no need to suffer through a night of being pummeled every time your partner shifts position. Yes, a hard turn or weight shift still creates a ripple across the bed, but it's small and mercifully short-lived. For anyone sharing a bed, the reduction in motion transfer compared to any open coil or basic continuous spring mattress is significant. For a single sleeper there's nothing to complain about here. For couples it's steady and stable enough that only one of you moving a lot in your sleep is likely to cause issues.

Edge support

Sadly, the claim of strong edges falls down a little here. Despite the promise of dynamic reinforced support, the perimeter of the bed just doesn't feel as firm as it could or should. Sitting on the side creates a more noticeable compression than the middle of the bed, and sleeping too near to the edge creates a slightly rolling off sensation. It's not a disaster, but it's something you'll notice if you're a side sleeper or tend to sprawl across the bed in your sleep. The support and stability through the middle is very good - flat, even, and firm - but the edges feel in need of more tension. It's the only area that detracts from what is otherwise a solid bed.

Everyday use

The real bonus here is the double-sided design. Flipping it seasonally and rotating every few months will keep the structure even and help the tufts maintain their tension. It's not especially heavy either, so two people can manage turning it. The fabric is durable and easy to care for. After several weeks use, there have been no changes in the firmness and no body impressions have formed. The wool side will flatten slightly over time as all natural fillings will, but the support underneath remains stable and consistent. It's a practical, dependable and easy to live with mattress.

Who this mattress suits

The Fairfield Backcare is best suited to back and front sleepers who want a firm, simple, no-frills mattress. It also works well for those who like the idea of a summer and winter side. Cooler in summer, warmer in winter, it has the build to support both and make it work. If you're buying for a main bedroom and you favour traditional comfort over modern alternatives, it's a sensible buy. It's also a decent option for a guest room where durability and simplicity are more important than luxury. For the money, it offers honest, no-nonsense performance that feels like good value.

Who it doesn't suit

Side sleepers, especially lightweight ones, will find this mattress too firm under the shoulders. Memory foam fans or those who prefer deep cushioning won't enjoy it either. The lack of edge strength is also an issue if you need stability across the full width of the bed. For couples where only one of you moves around a lot in your sleep, it's less of a problem. It's a fair price for what you get but not a bargain - there are other options in this range with better edge support. It's a mattress that earns its keep by being firm and reliable, not by adding luxury touches.

Care and maintenance

Rotate and flip it regularly - once a month at first, then every few months after that. To get the most out of the seasonal sides, make sure you're using both. A breathable protector will help the damask fabric stay clean and last longer. Leave it uncovered for a few minutes each morning to air out. With the tufting and sturdy construction, it should last for years if you maintain it well.

Verdict

The Fairfield Backcare Mattress is a solid, firm mattress that gets the basics right without over-complicating things. It's comfortable for back and front sleeping, breathable all year round and well-built for the price. The two-sided design adds value, while the damask cover gives it a traditional look. The edge support, however, falls short of the claim and is the one area that really doesn't work. For a mattress in this price range, it's largely as it says on the box. It's not luxurious or fancy, but it's honest and consistent, and in a world where most mattresses are hyped-up and over-marketed, that's worth something.

If you're after firm, no-nonsense support and the reassurance of traditional comfort levels and build quality, the Fairfield Backcare is a respectable choice. It won't set your world on fire, but it will look after your back and give you a reliably comfortable night's sleep. Just don't bank on miracles at the edges.

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How does it feel?

Personalised feel depends on bodyweight. Adjust your weight below to get an indication of how the Fairfield Backcare Mattress may feel.

Price history

The price graph displays the lowest price over time excluding shipping.

Lowest price we've recorded: £299.99, seen in the last 90 days

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Alternative products with similar specifications

We have handpicked some alternate options that should perform equally well that are worthy of consideration if you are interested in the Fairfield Backcare Mattress.

Quantitative Measurements
Of The Fairfield Backcare Mattress
Here's how the product performs based on the materials and composition when compared to other products of similar price point. These measurements are produced using a combination of specification-heavy algorithmic data points and our own hands on experience.
Here's how the product performs based on the materials and composition when compared to other products of similar price point. These measurements are produced using a combination of specification-heavy algorithmic data points and our own hands on experience.

Suitability

  • Back Sleepers
    ★★★★★
    ★★★★★
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Side Sleepers
    ★★★★★
    ★★★★★
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Stomach Sleepers
    ★★★★★
    ★★★★★
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.

Performance

  • Breathability
    ★★★★★
    ★★★★★
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Turning on mattress
    ★★★★★
    ★★★★★
  • Certain materials like memory foam can make it difficult to move about on the mattress while you toss and turn. Same too for pillow tops which can create a cloud like sensation which can make manoeuvrability challenging.
  • Stability
    ★★★★★
    ★★★★★
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.

Odour

  • Initial Odour
    ★★★★★
    ★★★★★
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour
    ★★★★★
    ★★★★★
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating
    ★★★★★
    ★★★★★
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.
*Assuming average weight, suitability will vary dependant on body type, check your SnoozeScore above for a more tailored guide.

Reviews

Let us know your thoughts on a product or view reviews from others. Please note that WantMattress does not verify whether the user has used or purchased the product.

4.72 - 699 reviews

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Chrissie C
Verified by Bensons For Beds
4
The mattress isn't as firm as I thought it was and it doesn't bounce back up very quickly after we've gotten out of it in the mornings, the bed is ok but disappointed that it stays a little dipped after sleeping on it but the edges doesn't dip, for an extra firm bed it isn't that firm, I have a spinal condition and need an extra firm bed like it said but isn't..
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Paul D
Verified by Bensons For Beds
5
I cannot believe what a difference this mattress has made to my nights sleep.Its a deep mattress,,on the firm side thats what I wanted, as I suffer with back pain.My quality of sleep is greatly improved,getting an extra couple of hours per night.Great value for money.
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Kay W
Verified by Bensons For Beds
4
It's so comfortable and it's easy to turn. The only thing wrong with it is the smell which comes from the surface where the woolly layer is. So have turned the mattress so the cooler surface is on the top. The smell is starting to reduce very slowly.
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Jennifer B
Verified by Bensons For Beds
5
Really love this bed,the right size, the mattress is perfect, there is nothing I can fault about this bed , I would highly recommend to anyone who is looking for a medium sized bed with a very firm mattress.
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Keith P
Verified by Bensons For Beds
5
Great mattress. Firm but not solid. My wife and I have slept much better since we bought it. The staff at Bensons were so helpful, pleasant and knowledgeable. Overall, very pleased with the purchase.
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Stuart W
Verified by Bensons For Beds
5
I wasn't sure after the first week, but since I love the mattress. Really comfortable. I have a history of back pain and i find the bed perfect for me. Only 4 weeks of use but impressions are good.
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Lynda S
Verified by Bensons For Beds
5
A good night's sleep. No roll together, no disturbance when other half turns over. It's doing what it promised, keeping my back supported, it can't cure anything, but I'm sleeping much better.
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Blanchard A
Verified by Bensons For Beds
1
This is the most uncomfortable mattress I have slept on. It's like sleeping on a plank of wood with bumps on it. Used for a guest room and decided to try it ourselves, but very disappointed.
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Jessica D
Verified by Bensons For Beds
5
I would 100% recommend the Fairfield Back Care mattress with mattress topper. Best night's sleep in years. The customer and delivery service from Bensons for Beds was excellent.
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Susan C
Verified by Bensons For Beds
5
Excellent help in store and prompt delivery Super comfortable and supportive mattress, has improved my sleep quality and I am less stiff in the morning!
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Lovetta C
Verified by Bensons For Beds
5
The whole package I bought was great, I really love every bit of it and my son is very pleased having it. I will recommend that product to everyone.
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Bill K
Verified by Bensons For Beds
5
Great itcertainly takes care of my back and lets me have a good nights sleep Nothing to dislike. No hesitation in recommending this product.
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Sulthan H
Verified by Bensons For Beds
5
I made the right choice . Very comfortable I was not sure if this mattress would be any good as my old mattress but it is 100% better .
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Kathleen T
Verified by Bensons For Beds
5
My new mattress is very comfortable while offering good support. I am pleased with it and will use Bensons again.
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Tony H
Verified by Bensons For Beds
5
Good replacement for a previous purchase from Benson for beds. Delivery spot on. Would definitely recommend
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Edward W
Verified by Bensons For Beds
5
Really comfortable bed. Better sleep experience at night. Great Bensons service from online to delivery.
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L H
Verified by Bensons For Beds
5
Love the bed and mattress Very comfortable and not a silly price Lovely night sleep
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Harry L
Verified by Bensons For Beds
4
To be honest the mattress is not as firm as we had hoped. Little disappointed..
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Rita F
Verified by Bensons For Beds
5
Extremely comfortable We both are sleeping better Will recommend to friends
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Denise H
Verified by Bensons For Beds
5
Incredibley supportive for my bad back. I am sleeping so much better.
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Nadeem D
Verified by Bensons For Beds
5
Great product very good quality. I am vey happy with this matters.
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Jamie C
Verified by Bensons For Beds
5
Getting a good night's sleep spend more time on my bed than tp
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Nicola I
Verified by Bensons For Beds
5
Really comfortable and actually easy to turn. Great mattress.
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Patricia B
Verified by Bensons For Beds
5
Best mattress i have ever had,getting a good night sleep
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Lauren C
Verified by Bensons For Beds
5
Super comfy and great service from ordering to delivery
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David P
Verified by Bensons For Beds
5
Very Comfortable I'm a heavy person and it feels great
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Allyson H
Verified by Bensons For Beds
5
All good comfortable double bed ,great night sleep
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Juliet P
Verified by Bensons For Beds
5
We bought this mattress from the Sutton branch of Bensons as I was suffering a bad back. The shop assistant, James, was really helpful in explaining the different types of mattresses and the ones most suitable for us. I had seen scores of beds online but it was much easier choosing in store with a knowledgeable assistant - and we very quickly worked out the bed we wanted. The mattress arrived promptly, the delivery men phoned ahead so we knew exactly when it would arrive, and the mattress itself was fantastic. The only issue we had was that our old bed frame was too small (over 20 years old) for our new mattress! I got straight back on the phone to Bensons; the customer service chap was very sympathetic and helpful. He gave us a goodwill gesture of 50 to help us towards a new bed frame (as we had no option but to buy a new one) and we went back to James at the shop, who again was very quick, efficient and helpful and we got a new bed frame, which is due any day. We hadn't expected to get a new mattress and frame but it was a lot less stressful than it could have been thanks to the staff! Would recommend...
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Sunfon T
Verified by Bensons For Beds
5
I needed a strong supportive mattres to ease my painful shoulder and back. I've tried many beds at stores and found this perfect Grantham Backcare Mattress (Firm), it's now 3 months old; am very pleased so far, the quality still feels the same since day one in use - very comfortable and strong support; it doesn't tilt or feel like something might break (no sqeeky sound) when I get in and out of bed; can support weight of upto 2 with mass weight of around 140kg. I am trying the "Cool side" now; it helps me maintain enough heat in this mildly cool weather; am excited to see how the wool side works in the freezing Winter. The weight of this mattress is medium light for easy sheet change. It's the first time I use a Benson's bed; the delivery service was seemless and I like beds to arrive in one piece instead of roll, it took lesser time to set up and the springs doesn't feel broken; will recommend to anyone in need of a good affordable mattress. Have a good night
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Ian W
Verified by Bensons For Beds
5
The first time I bought a "Penzance" mattress from Benson for Beds was in 2016, same product but under a different name. If you want superior comfort without the ridiculous price then you won't do better! It was staying at a friend's house when I came across the "Penzance". As someone who's had a chronic back condition for over thirty years, the RELIEF in finally finding a bed that is not only firm but soft enough to find comfort without sinking into it (as foam mattresses seem to do). I had that mattress for nine years. I ordered my new 4ft mattress online. A doddle. Really impressed with the communications from Bensons. Arrived in specified time, took away my old mattress. I thoroughly recommend the "Penzance", especially for back sufferers.
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Joanna F
Verified by Bensons For Beds
5
Bought two of these for spare room twins. Way more comfy that the old mattresses - which were, admittedly, 30 years old! I got these ones as they can be flipped and have a warmer and cooler side... too early to say whether that's effective but my husband relegated himself to the spare room to try the new mattresses out and said he (and the dog) slept excellently well. Also very pleased with the delivery service versus an online retailer we used previously - courtesy call the day before, trackable online, courteous and carried the mattresses to preferred room. The showroom staff were also friendly & patient when I went in to test mattresses!! Would definitely use Bensons again.
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Cath H
Verified by Bensons For Beds
3
The bed is great, however the sales pitch wasnt! i buy all my beds from Bensons , i must have bought 4 or 5 in the last 4 years. Visited Speke store to purchase my last one , the lady who i think was the manager or supervisor very keen for a sale, which is fine. However this was the first time purchasing an ottoman bed. All my previous purchases had been divan which the delivery driver's put together for you. When i asked do they do the same for the ottoman bed she replied , no we dont but its literally 4 screws!!!!!!!!!! 1.5hrs of paying for a handyman we got there. I was really unhappy so the bed cost be an extra 50 pounds for a handyman to install !!
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Chris F
Verified by Bensons For Beds
5
WOW staff in Yeovil shops was fantastic helpful I don't know I wanted And oh boy by mattress is going to heaven every night it's so comfy. I'm not exaggerating at that out of 10 for absolute service. How have I gotten staff and delivery procedure? I'd recommend them anytime thank you not us. I purchased recommended by the store members and I asked her for help and she picked the perfect mattress me. I'm disabled with my arthritis she said this smashes out I hope boy I like to say it perfect service it's raining I can say negative about them. Sorry for the answer that is no I can say is keep the good work out and keep smiling. Thank you very much.
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Sean H
Verified by Bensons For Beds
5
We have had this mattress for around two months and it is great. It was not expensive but is comfortable for both my husband and I. He needed a firm mattress for his back, but it is not so firm that I find it uncomfortable. The sales assistant at the Festival Park store (Michael) was very knowledgable. We described what we were after and our budget and he immediately took us to the two mattresses that fitted our criteria. It only took us about ten minutes to find our suitable mattress and order it (great when shopping with two young children). I was impressed by his customer service. Thank you, Michael.
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Amarjeet A
Verified by Bensons For Beds
5
I bought my first bed from this company last week, just to be sure I could have a good experience and here we are today I just booked the second bed in another colour, since I do like coloured things! All very good, the room looks great, both single beds are lovely and comfortable! I had a query about the assembly the first time and the customer service answered straight away sending instructions for assembly which was very easy! I have been followed both time by Zain and everything has always been quick and smooth. The delivery was very efficient at 7 am in the morning! I greatly recommend it!
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Aileen H
Verified by Bensons For Beds
5
The Fairfield Backcare Mattress is everything I was assured it would be by the lovely lady who assisted me in Bensons for Beds. Having had back surgery , I was looking for a firm but comfortable mattress , and she suggested I try this mattress out in the shop. It felt right for me , but obviously it was only a few minutes in the shop trying it out. However , more than a month down the line , I can confirm that this mattress was definitely the right choice , and I would highly recommend it to anyone who like me , has had back problems . Many thanks again to Bensons for Beds .
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Gloria B
Verified by Bensons For Beds
5
Well we've had our new bed for about a fortnight and I can honestly say I've had the best nights sleep for a long time. I do suffer with back and knee problems and usually have to hobble about for about half an hour when I get up. Not any more! This mattress is firm but not 'rock' like and having the wool layer means that the bed is lovely and warm in no time. Looking forward to trying the 'cool' side in summer. Even my husband has had to grudgingly admit that his back is much better since using the new mattress, so, result! I would definitely recommend it.
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Heather E
Verified by Bensons For Beds
5
This Fairfield Backcare Mattress was bought for my middle-aged son who was suffering from the pain of a stiff neck causing dizziness. He is very pleased with the comfort of his new bed. He and his chiropractor are already noticing an improvement in the mobility in his neck. He says the new Fairfield Backcare mattress on its Simply Base is giving him better all over support compared with his old mattress and base. He has been enjoying his new bed for nearly a month now. It was a surprise how high the new Mattress and Simply Base are off the floor!
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Marion C
Verified by Bensons For Beds
2
I bought this mattress as a single. Unfortunately the tufts were put right down the middle, so my back slips into the dip they create. As I have a complicated back problem - I need firm pressure where the dip is - I can't become comfortable on my expensive new mattress and sadly will have to buy a different one. The sample mattress in the shop was a double where the tufts where differently spread out. So when I tried it there it seemed ok. Why are there no single mattresses in the Benson stores?!!
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Andrew H
Verified by Bensons For Beds
4
New mattress is very comfortable and slept like a log .. but my bought 2 pillows , I and my partner only used for few hours and felt uncomfortable, took it back for a refund and a lady called Aga told us cannot refund them ! She has never told us about it ! And I said why ! It's because of Hygiene!?!? But what I thought what about Hotels and Hospitals have pillows with different people used it and that could be Hygiene too ! So in future I would not use Benson ever again ..
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Graham M
Verified by Bensons For Beds
4
Pleased with the mattress. As with all new mattresses it takes a week or two to get used to it. The delivery guys were fantastic. Incredibly helpful and taking away all the packaging and the old mattress was very convenient. Only niggle was the cost of delivery and removal of the old mattress. This amounted to over 100 - very cheeky when considering the vast majority of people don't have the resources to be capable of doing it for themselves. You have them over a barrel.
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A A
Verified by Bensons For Beds
2
I purchased these mattresses on Feb 12th and one was used till March 3rd during which time it was turned at which time we departed for a 6 weeks leave. During that initial ime period, I have notice that a significant depression has occurred. I am not a particularly heavy person, 90kG so I do not think this should have happened. Unfortunately, by the time we get back, the 40 day trail period will have expired so am left with a mattress that has a significant depression.
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Julie V
Verified by Bensons For Beds
3
Delivered on the 12th of February . We have slept on the mattress for 3 weeks and there is still an odd smell to it . As described in another review like it has been stored in a farmyard environment . Hoping smell will disappear. Has any one else discovered this with the maypole mattress. The sales manager at Plympton was very helpful in helping us choose which type of mattress . Very comfortable and good quality but shame about the aroma .
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R C
Verified by Bensons For Beds
5
Very pleased with the comfort of this mattress. It is supportive but not too firm and gives a good night's sleep. I also like the reinforced corners which aid with making the bed and providing a neat look. I feel it's a quality product and I would not hesitate to recommend the service we had both from Benson's Beds of Loughborough but also the delivery men who were excellent at their job; very pleasant and helpful. Thank you for everything!
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T B
Verified by Bensons For Beds
5
Looks as good as it did online. Went into a store to check, (everyone there was really welcoming and helpful). Straightforward to assemble, instruction were good*, and it took an hour or maybe 90 minutes. Very solid and stable in use. Finish is excellent. Very pleased with it. Good buy. * (The half hour estimate on the paperwork? Maybe if you did one every day, and even then it'd be a push! Ignore that bit.)
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Unalda W
Verified by Bensons For Beds
2
The Grantham firm mattress was recommended in the store. It is good quality and would suit back sufferers but it's not for those with joint issues. It's too firm and uncomfortable. The first 2 weeks I couldn't sleep at all. I have since added a duvet topper as a temporary solution just to get some sleep. My previous memory foam mattress was more comfortable. I'm hoping over time I won't regret buying this.
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Brian W
Verified by Bensons For Beds
5
on visiting the showroom in Farnborough I was made to feel welcome . I was show around the store at my leisure . I chose the mattress which I wanted .. I was given many options in which to pay . I selected the payment method which suited me . We arranged a delivery .. The mattre3ss arrived on the date and time agreed .. The delivery staff were very helpful . Thank you for an excellent service ..
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Chris S
Verified by Bensons For Beds
5
Great value and quality compared to other more expensive mattresses - Very comfortable and supportive Delivery guys were great and very helpful taking it up to 3rd floor One complaint would be the number of emails you get leading up to actually getting your delivery - Felt like being stalked!!! Only need a confirmation / receipt for the order and then a confirmation regarding the delivery date / time
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David S
Verified by Bensons For Beds
5
Bought this backcare mattress to replace an older one which had begun to sag in the middle and turning made little difference overall. The Grantham Backcare Mattress is a firm mattress offering good support while at the same time being comfortable. I'm yet to try the winter side but if it's anything like the older one it will be equally as snug. Well worth the asking price and highly recommendable.
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Minnie S
Verified by Bensons For Beds
5
Super pleased with my divan from Benson beds. Since buying this complete with Matt Penzance back care form white mattress, I'm happy to say I'm sleeping much more comfortably and for much longer hours. I was super happy with the way I was treated at the St Helens store, especially the man , Harry who was very informative regards divans, mattresses and headboards. Thank you Brian for your care.
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Shubhra D
Verified by Bensons For Beds
1
We have bought 2 mattresses a double bed and a single bed both beds have some white nylon fur all over on the mattresses and on our bedsheets and clothes. Washing the bedsheets didn't helped getting rid of the nylon hair like stuffs from the clothes instead got stuck on other clothes. Life is difficult now as while breathing on the bed is making me conscious that we are inhaling those stuffs.
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Susan W
Verified by Bensons For Beds
5
Absolutely love our Fairfield Backcare Mattress. It's firm without being too hard and the bed and headboard go perfectly in our newly decorated bedroom. The whole experience was spot on! Delivery was great. The guys who came were friendly and professional. They assembled the new bed and took all the packaging and our old bed away. Cannot fault Bensons for Beds. Would highly recommend.
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Lorna R
Verified by Bensons For Beds
3
I am a little disappointed with the mattress as it has sunk in on both sides where we sleep leaving a hump in the middle. Also, the edges are not supported very well and if you sit on the edge of the bed to, for example, put your socks on, it sinks down and one slides off the edge. As far as sleeping, we sleep okay and my back and hips do not ache so much as they used to on waking up.
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Andrew M
Verified by Bensons For Beds
5
I needn't have worried about this mattress having only tried it for a few minutes in store. It is just what I wanted firm but comfortable. After a couple of days getting used to it it gives me a good nights sleep. The shop staff (Stockport)were excellent giving me advice and time to try different beds without any pressure. Quick delivery by an efficient team. Well done Bensons
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Tony B
Verified by Bensons For Beds
5
Before I bought the mattress I had awful pains in my back and I did not look forward to going to bed at all. Now I can't wait for my bed time to come around!! You might think a firm mattress would not be comfortable but after several nights sleep on it the pains in my back have disappeared ! If you're having the same problems buy this mattress too and see for yourself!!
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H O
Verified by Bensons For Beds
5
The mattress is even better than I could've hoped for! I now get a good nights sleep, and wake up with no pain. As someone who has arthritis and compacted discs, it's really important to be as comfortable as possible. Daily pain is a struggle, but this has really helped me sleep, especially on the days where I've had high pain. I'd highly recommend to anyone with back pain.
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Saul P
Verified by Bensons For Beds
5
I've been needing a new mattress for a while and as a uni student I didn't have the biggest of budget but the lady in the store was fantastic she sold me ex display mattress at an amazing price, it's been amazing so comfortable I've been sleeping so much more soundly for the first time in ages I would recommend it to anyone who needs something a bit more more firm to sleep
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Karen D
Verified by Bensons For Beds
5
The Penzance Backcare mattress is a great mattress, firm without being uncomfortably hard, and great value for money. I always buy my mattresses from Bensons for Beds, great quality at a good price. The people in the show room are really helpful, without being pushy, and the men doing the deliveries are always well presented and polite. I highly recommend this store.
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Dawn B
Verified by Bensons For Beds
5
Very pleased with my new mattress, firm and very comfortable. It was delivered by two great guys who actually walked up the road carrying it due to limited van access, battling against the weather. It had corner protectors and completely covered in a thick plastic to keep it clean and damage free. Product, service, delivery and email updates were great! Thank you.
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Adam F
Verified by Bensons For Beds
5
We bought a Grantham mattress online. We were nervous because we'd never bought one online before but it turned out perfectly! The mattress is firm but cozy, and coupled up with some fab duvets and pillows, we've never had such comfy nights!! Thoroughly recommend!! Delivery was easy - turned up bang on the window we were given and whizzed it straight upstairs!!
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Amanda K
Verified by Bensons For Beds
5
I've been suffering with waking up with back pain and just turning over constantly at night, I usually buy a medium matteress but this was on offer and its a firm mattress, very comfortable and well-made, no more waking up with back pain took couple days to get use to it, great quality, very comfortable excellent customer services excellent delivery drivers
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Robert B
Verified by Bensons For Beds
5
Went to the Basingstoke store and selected this mattress as a replacement. Mattress was delivered on time and communications from Bensons was excellence. It has been a few weeks since delivery and I have experienced restful supported sleep. It was worthwhile replacing my mattress and I would recommend Bensons as a great supplier of quality products.
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B M
Verified by Bensons For Beds
5
I need a reasonably firm mattress due to back problems and I liked this one when I tried it in the shop. After about a month of use, I can say that it is exactly as firm as I hoped, but actually considerably more comfortable than similar mattresses I've had in the past. The snooze button on the alarm clock definitely gets a lot more use these days!
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Paul D
Verified by Bensons For Beds
1
The kingsize four draw bed is everything that I require.The dual mattress which can be turned for summer and winter is very firm and comfortable.The base incorperates four large storage draws and was easy to put together. Everything was well wrapped and the delivery guys were very pleasant and efficient.The old bed was taken for recycling.
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Elaine D
Verified by Bensons For Beds
5
Staff in Bensons for Beds were very helpful and we received regular emails between time of purchase and delivery. Mattress was delivered in the time frame we were given. Very pleased with the mattress. It is very comfortable from first night using it. Important to air the mattress before making up bed. Would definitely use Bensons again.
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A R
Verified by Bensons For Beds
4
I brought this mattress It's absolutely amazing so comfortable, I haven't wanted to get out of bed. The staff at Benson beds Gloucester were very helpful. Not pushy , allowed me loads of time to try out there mattresses with no hard sales pitch or feeling rushed. Meaning I was able to Make the right decision of mattress that suited me .
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N G
Verified by Bensons For Beds
5
The Penzance Backcare Mattress is excellent had a great nights sleep from the first night of receiving it , its very comfortable , we have been turning it round every two weeks as recommended I would highly recomend the Penzance Backcare Mattress to anyone with a bad back I have degenerated disk disease and it been brilliant for me .
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J B
Verified by Bensons For Beds
5
The staff at Drakehouse, Sheffield were extremely helpful and knowledgeable about all the mattresses we looked at. Very friendly atmosphere and no pushy sales talk. We were kept well informed about the progress of our order and the delivery guys were very friendly and polite. We are really pleased and satisfied with our purchase and
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. H
Verified by Bensons For Beds
5
Was a bit worried it may be too firm but it's perfect. I've slept so well since having it so I'm more than happy. It' also keeps me cool which is a bonus. No more aches or pains in the morning. The only negative is the turning but it doesn't take long and I can manage it quite easily. Also got it on the sale so even better!
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Christine P
Verified by Bensons For Beds
5
This is a very comfortable Firm mattress, not so firm it feels like sleeping on a board. After just shy of a month I have slept very well and been very comfortable. I like the fact it has the cool side for now and a warm side for winter. Very pleased with my purchase. Nothing to dislike and I would definitely recommend
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Julia S
Verified by Bensons For Beds
5
We bought this in a Superking as a replacement for our older Double. It's the newer equivalent version of the old one. Same as before, lovely firm support for my dodgy back! Covering material is nice and smooth, giving a good night's sleep. Very pleased. And the delivery guys were brilliant, a credit to the company.
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Roslyn B
Verified by Bensons For Beds
5
Great service they were on time and quickly assemble our bed and took away packaging the staff at the store were also very knowledgeable and gave great advice without being pushy , we are over the moon with our purchase it looks great and is so comfortable, the extra storage is a bonus. We love our new bed thanks
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Matthew G
Verified by Bensons For Beds
5
The in shop experience was great. The man who served us was friendly knowledgeable and professional. The delivery went without a hitch. And the deliverers were also friendly and professional. Oh and the bed is just right. I would recommend the product and the company. There is nothing I dislike about the bed.
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Joanne H
Verified by Bensons For Beds
5
As always, a very good product, delivered on time by cheerful helpful staff. Super comfy and supportive. This is at least my 4th purchase with Bensons for Beds as they always offfer good value and the option to spread payments - something I've used in the past and very useful in the current economic climate.
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Fred And Rita W
Verified by Bensons For Beds
1
Having bought two single mattresses as part of a bigger order we are very displeased with the amount of body depression on the one which we have used, which is worse than the old one we replaced despite it was sold as a firm mattress for bad backs. I assume that the other one will be no better Fred Wilson
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Steve S
Verified by Bensons For Beds
5
This mattress was brought for our guest bedroom. So far a guest has used it and was very complementary about it and we have spent a few nights sleeping on it as we decorated our master bedroom. I have spinal issues and this mattress has given me the necessary support and comfort for a good night's sleep.
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Hilary B
Verified by Bensons For Beds
5
A great comfortable backcare mattress so far! It is a Good firmness too which is what you need for good posture & spine alignment. I'm a back sleeper too. Fair price in sale too! Really impressed in store with lady member of staff who attended to me! Oh & it's a turn mattress too &- no memory foam. -
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Patricia J
Verified by Bensons For Beds
5
So pleased with my new mattress - sleeping so well on it every night - no more backaches in the morning. Very reasonably priced. Delivered promptly by Raymond and John who were polite and considerate. Placed it on bed in the bedroom and removed the old mattress for me. Would recommend unreservedly.
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Stuart C
Verified by Bensons For Beds
5
We have been extremely satisfied with the service that we have received from Bensons for Beds. Dhillon customer service was excellent! The new mattress was delivered in a timely manner. The mattress is very comfortable and we have both enjoyed a good night's sleep since the arrival of the new mattress!
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Susan B
Verified by Bensons For Beds
3
My bed was marked and there was only 4 washers instead of the 8 needed to put the bed together. Ordering was good but no contact number to the company.. very cit and dry. In all delivery was great. You'll be able to see from the photos where the bed was marked the damage to the bed was a real shame.
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L A
Verified by Bensons For Beds
5
Was unsure at first when it arrived and I layed on it for first time it felt to firm but after one night's sleep i realised it was the right mattress for me I have multiple sclerosis I woke up without any pain or discomfort perfect sleep love this mattress sleeping very well now would 100% recommend
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Roxanne R
Verified by Bensons For Beds
5
A Beautifully made, firm, supportive, deep mattress. Extra care was taken during delivery. Covered in thick, sealed plastic with extra material at each corner for protection through the delivery process. Just how I like it. Very comfortable to sleep on. I bought 3 of these for my 3 bedrooms.
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Alma C
Verified by Bensons For Beds
5
Very happy with this mattress. My daughter bought one first and recommended it to me. Nice and firm and supportive without being hard and uncomfortable. It is lightweight to move and has a side for summer and a side for winter. Good purchase, and I think it will last for a good number of years.
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Linda H
Verified by Bensons For Beds
5
This is my second backcare mattress from bensons for beds. As my previous mattress my firm Grantham backcare mattress is very comfortable and gives me good support for my back.The mattress also has a summer and winter side which is brilliant. A very good mattress at a very reasonable price.
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Paula S
Verified by Bensons For Beds
5
Absolutely over the moon with this mattress. Not least that I purchase it as over 50% off! It's a nice deep mattress with reinforced edges, so no dipping. I opted for firm which gives excellent support for me as a side and front sleeper, yet it's still super comfy. Couldnt be happier!
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C B
Verified by Bensons For Beds
5
When I first tried the mattress I thought it might be too firm but its turned out to be perfect and improved my sleeping no end. The big plus for me was the knowledgeable staff who allowed me to make an informed decision. The delivery men were really good, nothing was too much trouble.
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Joy H
Verified by Bensons For Beds
5
This is a good, deep mattress, very comfortable. It is just the right level of firmness and we have found we are getting a good night's sleep. Of course, we have only be able to experience the 'winter side' as yet and look forward to trying the other side when the weather gets warmer.
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Shrinisha B
Verified by Bensons For Beds
5
One of the best mattress ever found. So comfortable and bouncy. So affordable with good warranty. Worth to purchase if you have back pain issue. I would advise to choose extra firm mattress if you have back pain issue. Also, I received free mattresses protection with this purchase.
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Pauline S
Verified by Bensons For Beds
5
The bed and mattress both seem to be very good quality.The base is simple and smart enough to not need an annoying valance and goes well with the existing headboard.Itall looks good and is very comfortable. The new headboard fits well on another bed We would recommend this product.
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Clare R
Verified by Bensons For Beds
5
Really good quality firm mattress. I am always worried when buying mattresses, as they never seem to be as good as they are described, but this one is exactly what it says on the tin. Delivery was a doddle as well, and Paul and Phil who delivered it were really helpful. Thank you!
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Samantha C
Verified by Bensons For Beds
2
The delivery guys were really friendly - didnt want to complain. matrees and bed is lovely - but unfortunately they left marks on the brand new stiar carpet that i cant remove and knocked a picture off the all damaging the frame and chipping the paint work, chunk out of the wall.
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, M
Verified by Bensons For Beds
5
I am finding my new mattress very comfortable. I have always preferred a firm mattress and the Penzance Back care Mattress certainly fits the bill. It is still early days and we are regularly rotating the mattress as advised. However, this is not an easy task for elderly people.
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J G
Verified by Bensons For Beds
5
While we were impressed with the make of our previous and more expensive mattress it did not give the proper support for a goodnights sleep. Bensons beds pointed us in the right direction and we are more than satisfied with the choice they helped us to make. Well done Bensons.
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Rachel R
Verified by Bensons For Beds
5
This mattress was great value for money compared to other mattresses we tested in store. Once we had it delivered we were a bit worried it was firmer than we remembered but once we put a very basic mattress protector on top it has been very comfortable and we have slept well.
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J H
Verified by Bensons For Beds
5
Brilliant! I absolutely love it! I wish that I bought one sooner. My poor back is gradually straightening itself out and my muscles are relaxing. Finally getting a good nights sleep! It's firm but comfortable, no sagging or dipping into holes, total support all over my body.
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Allan G
Verified by Bensons For Beds
5
We are more than happy with our new mattress so happy in fact that we have purchased the complete bed set so everything is brand new, I am still adjusting to the new mattress but find it better and better as the days go by, thank you very much for your excellent service.
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P P
Verified by Bensons For Beds
1
I would have given zero stars if there was an option. Only reason is that the label states it's a firm mattress but we believe it's an extra firm. We have checked and many reviews say exactly the same. We would like it swapped to a proper firm one without any cost to use.
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Paul G
Verified by Bensons For Beds
5
Absolutely brilliant, I pulled a muscle in my leg 18 months ago, every morning I slid it to edge of bed & slowly get it to move but since I've been on this mattress it's actually gone & I've completely forgotten about it, whole body feels much better so thanks very much
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Tamara F
Verified by Bensons For Beds
5
This matress is the best I have ever had. I am sleeping so well and have no aches and pains like I did before. Even though firm it is still so comfortable and I like the added feature of one side cool side for summer and the other warm for winter. I highly recommend it.
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Radar Analysis
Of The Fairfield Backcare Mattress
Brand: Bensons for Beds
Retailer: Bensons For Beds
Delivery Time: Average
Delivery Charge: Excellent
Customer Sentiment: Good
Guarantee: Good
Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

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