Bergen 2 Door Sliding Wardrobe

I bought a wardrobe, Super king size bed frame and headboard and a Super king I-gel mattress. This review is about the I-gel mattress in firm. Firstly we bought this mattress and it was pricey but we wanted a comfortable mattress and the guy in the shop told us this was the one that would give us that. Boy was he wrong. It is the worst mattress I have ever owned. I have had the mattress about 1year and the problems started within about 7 weeks. The mattress seems to slope. When you lay down you seem to sink into the mattress in a strange position. The mattress is THAT uncomfortable both me and my husband now have bad backs and I have to take medication. I rang the store months ago and was told there was nothing anyone can do. I also sent a message to Benson for beds and was totally ignored. I wanted to exchange the mattress for another one. The mattress isn't fit for purpose in our opinion and now I'm having to take medication for the back pain it's causing what isn't ideal. We also feel we were miss sold this product as we were told sloping and dipping wouldnt happen like a memory foam. I was also told i could exchangebut unfortunately benson for beds have igbored me. After spending over 3k in Benson for beds I thought they would have at least replied to me. Today me and my husband have woke up and im currently on the sofa in agony with my bank and his back is also hurting and we are talking about how uncomfortable the mattress is AGAIN and I thought I'd write a review to hopefully save somone a few grand and save the from back pain. So many more cons to the mattress and the customer service from Bensons for beds has been unbelievably poor and actually non existing. I wish they returned my phone call or replied to my message over 1 year ago to get this mattress changed. I'm actually going to be seeking advice on how I can either get the mattress exchanged or my money back

I think the product itself is ok. However the instructions are appalling and our wardrobe turned up with some damage to the front. The instructions are in French and they are desperately unclear. It took us 10 hours to get the first wardrobe together. 5 hours for the 2nd when we knew a little better what we were trying to achieve. There are no clear photos that you can view to get an appreciation of what you are trying to do. A good idea is to google and facebook what other people have done and follow the advice they have given. I am more than happy to answer any questions anyone has regarding the assembly process as I lived and breathed it for so long over that torturous weekend. Something to bear in mind is that you have to push the ends together - that means it is very difficult to assemble on carpet and within the space it will occupy if that space is only a little larger than the wardrobe itself (The space we had was 157cm and the wardrobe is 153cm). It is doable but not without some creative thinking. I would probably recommend that you buy from Ikea if you are going to buy a self assembly item. From my experience they have the best instructions and go together far more easily. There were several occasions where you had to create the holes required for this wardrobe which is far from ideal. Some advice for Bensons would be to create a video of the assembly so that customers have something to learn from.

To be honest, this wardrobe is better than a 3 star rating that I have just given, they are more a 4/4.5 star rating, the main reason I have given a 3 star rating is more towards Bensons themselves as my wife and I are in our sixties and they said they would provide recommend a person who would build our wardrobes, as I said at purchase time that we weren't fit now to be building wardrobes, however that didn't happen the people they recommended were off no help, still waiting on the first person phoning us back to arrange at suitable time, second person at least had the decency in phoning us back to be told he didn't build wardrobes for bensons only their beds, so we ended up building our wardrobes ourselves, instructions are in French and not that easy fallowed, however we did manage.

delivery date was changed for a week later without me knowing. I had to call them to see where the wardrobe was they said it was booked for delivery 22nd and not the 14th which was never the case if you look at my delivery email. Anyway it finally arrived. The Bergen wardrobe took 4 hours and 4 people to put it together. One reading the instructions (not reading as they're in French) but trying to make sense of them , 2 more people to lug the huge pieces around and the other person making brews and snacks. It was so much effort and time but worth it as the wardrobe is actually really pretty and looks amazing in my new guest room! not as sturdy as I first thought it would be as the back panels are plaster board not wood, but it's more than decent when you get all your clothes in.

I had been a bit worried reading the reviews that the quality wouldn't be very good. I waited until it was on the 399 deal and think that with that deal, it is good value for money. It is a bit wobbly side to side if I push it but I don't plan to push it With all my things in, it is perfectly sturdy, possibly more so because it is on carpet rather than wood floor, and it looks great in my room. Again, I was a bit worried about assembling it even though I have had a lot of experience of self-assembly. There were 2 parts (fitting the top panel and the second side panel) that I recruited a friend to help with. Other than that I did it myself and it was fine. Overall, I'm really happy with this purchase and it does the job nicely.

I've given this a 3 star rating because although it's excellent quality for the money spent, it's the hardest piece of furniture I've ever had to put together, and I've put many pieces of flat pack furniture together over the years. The instructions are vague, unclear and you can easily make a mistake and not realise until much later, therefore needing a rebuild. Please think of the consumer when putting the instructions together and I would think most people would struggle given the large heavy pieces. Vague drawings simply won't do plus mixing different sized wardrobes together, not clearly marking which piece is which, and mixing several languages all in one document makes the whole experience exceptionally hard.

I love my new Bergen wardrobe! The instructions were, as many mentioned before, not the easiest to understand completely but definitely doable. A video from Benson For Beds would be really beneficial. The wardobe fits perfectly as measured (153cm width) and has loads of storage space. When it was delivered initally, it was damaged but the drivers couldn't have been more professional and got it sorted there and then to be redelivered within 2 weeks. The 2nd lot of delivery drivers then carried the boxes up 2 flights of stairs and into my flat which was brilliant of them as the 4 boxes were incredibly heavy. Would definitely recommend again

The quality of this unit is pretty average, it marks and scratches permanently pretty easily. The main issue with this was the build instructions. Many comments saying how poor the instructions are but very a confident and competent DIY'r I disregarded these. I would stress that the criticism is fully founded. The instructions were blurry, not clear and (get this) in french. There weren't many words mainly unclear and bizarre pictures but the words there were I had to use Google translate. Took me around 5 hours to build this.i paid 450 for this, I'd say it's worth no more than 400, do not buy at full price.

This wasn't the quickest thing to put together with lots of components to assemble. It said two people required - I did most of it by myself but I'd recommend three people for putting the top on - one to hold it steady while two lift the top as it's quite heavy and needs placing down with some precision. We managed it with two of us but it was tricky. The 3.5 hours stated for assembly is a bit optimistic for mere mortals like me but the end result is a very well-made, sturdy wardrobe. Well worth the money and the effort.

The finished wardrobe is great, just what we wanted. The assembly instructions are among the worst I have ever used, and I have built a lot of flat packed furniture over the years. They are mainly pictures, sometimes very unclear, and the few words are mostly in French as that is where it is made. Someone with less experience (I am a qualified mechanical engineer!) would really struggle to assemble this. The instructions need to be improved with more English description.

Amazing wardrobe! I got the 183cm which is perfect size and has a perfect amount of space for me and my partner. Very happy with the quality, sturdiness and style of this wardrobe and takes up a lot less space than I thought it would. In the white colour I feel it just adds an extra touch of elegance. We paid 100 to have it built, so glad we did the guys did an amazing job! 1000% recommend if you want a strong wardrobe for a bargain ( plus we got it in the sale)

It's a really solid, great quality wardrobe. The instructions could be better it ended up taking us about 6 hours to build, but once its built it's really worth it! It's also great that the shelves and rail holes are everywhere so you can actually choose where you want to place the shelves and rails which I thought was great because you could actually buy more rails and make more storage. Overall I'd highly recommend it.