The instore sales manager came and addressed me and my wife whilst we were looking for a bed and were going to make the purchase online because of the nectar points. Speaking with the sales manager and doing the purchase in store we were able to get a much better deal than what we were originally going to get.
The sale was quick, was easy and delivery dates were set for the bed and the mattress at a time in the future whilst we waited for the confirmation of delivery and construction of the bed.
Thinking we had a 7 week wait based on internet schedules we set the delivery of the mattress for around then, however we got a message just some two \ three weeks later saying beds ready and well come and do it all then... bonza! just got to get the mattress sorted
Called up the team who were delivering the mattress, yes sir, no problem, all done and delivered on the same day.
Installation of the bed was great, delivery man and installer turned up before the appointed time, understood we needed to keep doors closed because of pets and kids so brought everything in and started building away.
My daughter, a beautiful little three year old wanted to help the man, but after being told she needed to go to nursery said thank you and good bye. the man (is how he will now be known) was polite and said your welcome to my daughter and continued to build the bed and in no time it was up and ready for the mattress.
Very happy with the quality of the build and the materials used, would happily use them again.