Isabella Platform Ottoman Bed Frame

Recently purchased this bed from the Cardiff Dreams store, in regards to the quality of the final product, we are very happy. The storage is ample, and the springs surprisingly light making the bed was to open and close. The only downside was the assembly. For example: - The bed was delivered in 5 boxes, in which the instructions were in the 5th package (i.e. labelled 5 of 5) inside the plastic packaging for the slats. It would've been a lot more logical to place the instructions inside the first box. It was only when I had emptied the boxes (in order) that I could find the instructions. - The instructions, which I can only describe as absolutely awful, were not particularly clear. Not all items were listed (a problem), so there was a bit of guesswork in identifying the items. - The pieces were not labelled, which although a minor gripe, when you are dealing with reasonably heavy constituent parts, is quite irritating! - Corners were cut in the manufacture of the base parts. For example, the holes for which you were meant to screw the cam dowels into were too small, which resulted in a few frustrating 'mis-screws' where the dowels ended up at a jaunty angle, and had to be re-affixed. Another example is when you attach the headboard to the main bed frame. As opposed to simply installing a metal thread for the long screw to fit into, you are provided with a barrel nut. Unfortunately, these nuts are open at both sides, so it is incredibly easy to have them the wrong way around, making it very easy to cross thread them whilst trying to screw in the screw. Once you add in that it is incredibly easy to rotate these nuts very slightly which makes them impossible to screw into, it becomes somewhat of a nightmare. What should've been a simple 2 minute task (screwing in 4 screws) took me the best part of 30 minutes. Very infuriating. Purely a situations where a slightly better design would result in assembly being a lot easier. Generally all in all the bed is excellent, but the assembly was infuriating

Very pleased with my wooden Isabella bed with a firm but comfy mattress that also matches my oak furniture purchased many years ago through another company. I have had a full knee replacement too and needed a supportive bed to assist in my recovery. Bought in November 2022 and delivered at the start of December 2022. It's a sturdy bed and worth the money paid too. I would recommend that you pay a bit extra to have the bed put together by the Dreams Technicans as the wooden structure has hydraulics fitted inside that lifts up the mattress base to provide plenty of storage space underneath, that can be fiddly if you are not DIY minded. The delivery guys were very helpful and friendly too. My only worry is if we move house whether I'd be able to assemble it again as I would not want to damage the sturdy base. The staff at the Maidstone branch were very understanding, offering advice and also professional in their approach towards me as I have a 'phobia of coil springs'. They made every effort to cover up the 'demonstration coil springs' whilst I tried out various mattresses around their store and were very patient whilst I made my choices with no sales pitch or pressure put on me to buy. (I'd have run out the shop if I felt or seen any bed springs or felt pressurised in any way!). They used Dreams computer technology to match me up with the right mattress and help me find the perfect bed base too. I can now sleep in comfort and at ease now with no pain. Thank you & well done to the staff at your Maidstone Branch of Dreams for making 'my dreams' come true!!!.

The bed exceeded my expectations. I was expecting something quite flimsy made out of fibre board but I got a very nice, sturdy bed that will no doubt last many years. The bed can be put together by one person up to a point. The slats are already assembled into a metal frame that needs to be positioned on top of hinges that are in lifted position so the slats frame can be screwed to the hinges. That is not one person job so dont be brave about it. The hinges make lifting the slays and mattress up a doddle. More force is needed getting it down. The space underneath is vast and its a great solution for those who chose furniture with maximising storage in mind. I am stealing one star because of the tolerances. The bed went in together alright. On one occasion the tolerance meant that about couple of millimetres had to be shaven off from one of the beams. Didnt mind that as that was on a well hidden part. Second intolerance is on the middle beam. When screwed in place the whole frame pivots on the middle beam ever so slightly. The weight of the mattress and slats didnt resolve the problem. Putting some felt pads under one side. Nothing I cant live with and since its wood, Im sure it will settle into place over the years.

Maybe we got unlucky with this one but it started off with the bed not being delivered when it was meant to be. We were only informed the night before delivery that theres been an issue with the bed not being ready so wont be delivered the next day. It was then delivered after 2 weeks. About the bed - - Beautiful bed, unique design however unfortunately we had to return it as I didnt like how the mattress didnt fit well on the bed and the gap between the frame and the ottoman feature. The pulling bar thing that helps lift the bed for the storage plus the wooden frame infront of it were more than about 4 inches away from the mattress and slates and there was also a big gap where you could see all the stuff stored underneath the bed. If that doesnt bother you then go for it as it gets covered with the duvet anyway but its not for me as I cant stand thinking theres spiders and other creatures (big enough to enter that gap) whove also made their home in my storage area! Its a shame it wasnt made perfectly because the design was so elegant and colour went well with our room too

I received the bed just under a month ago. I had never had sprung slats on a bed before and was a little concerned at how comfortable it would be with my current mattress. However it turned out to be very comfortable and makes for a great nights sleep. The bed is straight forward to put together, it takes around 1 hour, but you will need 2 people and a few tools . It is very heavy to manuever but this also means it is very solid and does not creak or move around as some beds with sheels or legs would. Also the ottoman hinge function is very smooth and easy to operate, again itis very solid and does not make any noise (I have found some ottoman beds mechanisms do rattle when you move about on the bed.) Plenty of storage space underneath. (I would advise installed a small battery operated lamp as the top of the bed near the head board can be very dark when raised) I have only knocked off 1 star as a few of the metal fixings broke while I was building the bed, luckily I had extras at home. But the type of fixings are readily available from hard ware stores.

We bought this without seeing this colour on display - believe the Dreams stores only have the oak on display. This goes very well with the colours in our bedroom and so we chose this other colour. The bed doesnt float too much out - maybe just 5 inches or so. The photo is a bit misleading due to the angle and it looks as if its floating more than it really is. The bed itself was delivered with some damaged parts. Brilliant customer service from Dreams that they threw in free assembly to compensate. The assembly guys did the job in 1 hour when it might have taken me 4! I would recommend paying for it even though like me you may wish to save money - definitely think its worth it. The bed itself is otherwise good quality and sturdy and I have no hesitations recommending it. Wait for when its on sale, definitely do not pay full price though!

When I bought this I liked the design of the bed, with the storage space underneath. However, when it was delivered the the bed rail had slight damage and the head of the bed was damaged as well. They have been to replace both parts of the bed but was informed (by there delivery person) the bed rail was the foot of the bed. When they came to replace the head of the bed that was damaged again. The driver said that the wooden bed frames don't transport well. However when you looked at the packaging there was a big rip in the box it came in. I think it needs more care when being handled either in storage or in transport. I gave the 4* rating as I'm not sure who caused the damage or where the damage occurred, I hope it doesn't the easily in future. I'm just basing the rating on my experience.

Easy to build with 2 people. Looks very nice and the Ottoman mechanism to raise and lower the mattress appears to be very good indeed. Lots of very easily accessed storage space under the mattress frame. Clean and unfussy lines. Wood is of differing shades and grain however the overall effect is good. Cannot report on the longevity of this product. The wood panels and frame are not as substantial as I expected. However we have a very heavy mattress and have slept on our new bed several nights now and have not experienced any movement and/or squeaks / noises coming from em either the new mattress or new bed bought from Dreams. All in all a pleasure to do business with and very helpful and knowledgable staff with very friendly and helpful delivery persons too.

This was bought to replace an ottoman double bed in leather that was showing signs of wear, natural and scratching contributed by cats. The space under the bed offers the necessary extra storage that modern houses lack and, having viewed a few other options, this matched exactly what was required together with proving less likely to be damaged by cats scratching the bed frame. The choice was between this bed and another more expensive one. The choice was not made on price but whether or not it was functional, durable and aesthetically pleasing, and, of course, fitted with existing other bedroom furniture and furnishings. This matched perfectly those criteria with the bonus of at a very good, affordable price. Very pleased with this purchase.

I cant say anything other than outstanding customer service from start to finish! Once I had purchased our bed, I was kept informed every step of the way. I paid for the bed to be assembled and the guys who came, were very professional and polite, taking the packaging away too. Unfortunately after they had left, I noticed a chip at the foot of the headboard, so contacted Dreams straight away and nothing was too much trouble. A very quick return trip to replace the headboard was made and again, a different pair of guys came and again were excellent and once again took all packaging away. Thank you Dreams, for a throwback to good old fashioned customer service, very much appreciated! (Isabella Wooden Ottoman Bed)

Best thing ever!! I have now managed to reclaim some cupboard space for myself as my wife's collection of jumpers, fleeces and other "useful" items that never get worn are now under the bed. Easy to lift up to access the above mentioned although a little bit harder to close if you are short and slightly on the lighter side, which makes it easy for the wife as she is short but less lighter than she used to be. Seriously, it's made of sturdy stuff but the final assembly, once you have all the side panels on does need two people. Assemble it in the room the bed is going to be in as it is heavy and you will not get it upstairs.Message to all the diy men out there, read the instructions!! It will go quicker.

Im not sure how to review this bed. On one end, it looks good, the quality is good, and its a comfy and spacious bed. On the other end, the metal frame rattles on the wood when closed. Ive never had an Ottoman bd before so maybe this is just normal, but for the price I am pretty disappointed. Ive opted to put some fabric stickers on the wooden frame to minimise noise, however it does still make really annoying rattling noises depending on how you sit/move. I initially thought my bed was faulty and to Dreams credit they sent out firstly some to take a look at it, and then actually sent a brand new bed. However its clearly just the design of the bed as both have done this.