Isabella Wooden Ottoman Bed Frame

Hi, What would be the weight of the king size bed ( walnut) Dindi

Answer: Hello Dindi, The weight of the Isabella is 110kg. Thank you for your question and I hope this helps.

What's the weight of a double bed please?

Answer: Hello , The double bed is 98kg. Thank you for your question and I hope this helps.

Hi, can you please confirm if this bed support mattresses with 30 CM depth

Answer: Hello , Yes I can confirm this bed will support a mattress with a depth of 30cm. Thank you for your question and I hope this helps.

Does the storage underneath the bed need to be split into two sides, or can the middle divider be removed? 

Answer: Hello , The middle divider cannot be removed I'm afraid. Thank you for your question.

Can I get a single version  

Answer: Hello , This bed is currently only available in double or king sizes. Thank you for your question.

Hi I have a Tempur Cloud mattress and wondered if this is compatible with this bed, as the mattress is quite heavy. Thank you 

Answer: Hello Yes this would be fine with this bed. Thank you for your question and I hope this helps.

Which mattresses can I get for this bed please can you tell me the exact mattresses to get in rubbish at this 

Answer: Hello , Please have a look at out mattress guide so you can get a sense of what kind of support you need from your mattress. Please click here:http://www.dreams.co.uk/mattress-guide/springs Thank you for your question and I hope this helps

How many pieces does the bed come in for assembly?

Answer: Hello , This comes in 4 boxes, with 12 pieces in total. Many thanks for your question and I hope this helps.

Is the bed self assembly please as we have a spiral staircase and if the base was too big, we would have problems? Dimensions of biggest piece please. Thanking you The Wrinkly Rider

Answer: Hello The Wrinkly Rider, The bed is self assembly, or we can assemble it for £49. The biggest individual bit of this bed is the head-end which is approximately 111cm high x 144cm wide. Many thanks for your question and I hope this helps.

Hi there. My nan has this bed and she needs it moving. Is there a set of instructions available for download? Thanks stuart

Answer: Hello Stuart, Yes there are assembly instructions for the Isabella, please click here: http://www.dreams.co.uk/media/assembly_instructions/isabellabed.pdf For future reference you can find them on our assembly instructions page here: http://support.dreams.co.uk/hc/en-gb/articles/205720461-Assembly-Instructions- Thank you for your question and I hope this helps.

Hi can you tell me in inches how long the total length of the Isobella Ottoman bed is please in inches if possible. I'm looking at the double size bed thanks

Answer: Hello , The length in inches is approximately 81.2inches. For future reference you can click on the dimensions tab on most products to see the dimensions in centimetres and inches. Thank you for your question and I hope this helps.

What size mattress in inches is suitable for king size bed?

Answer: Hello , This bed will take a standard UK king size mattress which is 59inches x 78inches. Thank you for your question and I hope this helps.

Do the delivery men take the bed to the room you want?

Answer: Hello , Yes for a charge of £39. You can select this option during the checkout process. Otherwise it shall be delivered to your front door. Thank you for your question and I hope this helps.

Hi. Can you please confirm if the total length of the bed is 206 cm? I see that the base is shorter than the slats length, can you give me dimensions for that also please? Thank you.

Answer: Hello , I can confirm that the length of the bed is 206cm. The base is 194cm. Thank you for your question and I hope this helps.

Is there a store near Manchester where I can see this? Neither White City nor Ashton have one

Answer: Hello , Middlebrook has one on display. Thank you for your question and I hope this helps.

Can you tell me how wide the main part of the King size bed, the part the mattress sits on, is.  We need it to fit in a tight space.

Answer: Hello , This beds widest area will be the headboard, this bed is measured outside edge to outside edge to give you a true size of the frame. The total width is 144 cm. Thank you for your question and I hope this helps.

Can I see an Isabella Ottoman bed frame somewhere in sussex?

Answer: Hello , This bed is on display in our Portslade store. You can find store details here: http://www.dreams.co.uk/store/portslade Thank you for your question and I hope this helps.

Can you tell me where I can go to see this bed in the Hampshire area?

Answer: Hello Sorry neither of your local stores have it on display. Thank you for your question and I hope this helps.

Is the Isabella Ottoman 4ft6cm on display in Hemel, Watord or Luton?

Answer: Hello , The Isabella Ottoman is on display in our Watford store. Thank you for your question and I hope this helps.

How quick can you deliver this bed

Answer: Hello , The earliest delivery date for the Isabella is the 04/04/2016. Thank you for your question and I hope this helps.

How much will it cost to get the bed assembled?

Answer: Hello , This bed will cost £49 to assemble. Many thanks for your question and I hope this helps.

what size length and width please as im not sure if i have a superking mattress ?

Answer: Hello , The double is 206.2cm x 144cm, and king is 216.2cm x 159cm. Thank you for your question and I hope this helps.

Where can I go see this bed in Sheffield area?

Answer: Hello , Our Sheffield store has this on display. Thank you for your question and I hope this helps.

Is the Isabella Ottoman on display in Poole (Fleetsbridge) and how much does it cost to have it assembled? thank you

Answer: Hello, Unfortunately not. This will cost £49 to assemble. Thank you for your question and I hope this helps.

Hi.. how lond this bed will be on sale? How much delivery charges will be to IV2? Thanks

Answer: Hello , The Spring Sale event is will run until the 2nd May 2016. Deliveries to IV postcodes are serviced by one of our delivery partners - you will receive a call 7-14 days of your chosen date to arrange delivery to your home. Thank you for your question and I hope this helps.

Can the Isabella wooden ottoman be made for a 5 foot by 7 foot mattress?

Answer: Hello , The bedframe's are only available for UK standard sized mattresses. Thank you for your question and I hope this helps.

Hello, is it possible to clarify if dimension B includes the overhang? Many thanks

Answer: Hello , The dimensions involve the overhang in it's measurements. Thank you for your question and I hope it helps.

What weight mattress can this bed take and still left as ours is quite heavy?

Answer: Hello, There is no specific weight limit on this bed. Thank you for your question and I hope this helps.

what wardrobe matches this bed?

Answer: Hello , We do not have a particular range that goes with this however we have many wooden options that could compliment this within our collection. Thank you for your question and I hope this helps.

is the storage area solid wood.

Answer: Hello Jonboy69, This will be ply wood. Many thanks for your question.

Hi.we r looking for Isabella walnut wooden bed but we don't want the head board.is it possible and how much will that b.thanks.

Answer: Hello , I am afraid this is not possible. Many thanks for your question.

Does Southend or Basildon have this bed on show?

Answer: Hello, Yes, both store's will display this bedframe. Many thanks for your question.

Is the storage space big enough for large suitcases, as the only storage place is under my bed? But always struggle to pull them out

Answer: Hello , As we do not know the size of your suit cases we couldn't possibly comment on this but the storage space is very large. Why not visit your local store and take a look with your suitcase dimensions. Many thanks for your question.

Will a 300cm by 150cm King mattress fit?

Answer: Hello , No, this bed is made for a standard king size mattress which is 150cm x 198cm. Thank you for your question and I hope this helps.

Can you provide dimensions of the packages it comes in. We have a tight staircase so need to know if it will fit before assembly. Is there a local store with one on display?

Answer: Hello , You can use the store locator to contact your local store for viewing of this product. Here below are the in box measurements for the packing. Double - Box 1 1530x1160x90, box 2- 1950 x 290x90, box 3- 2070x350x170, box 4- 1950x380x150, box 5- 1450x105x140 King - box 1- 1680x1160x90, box 2- 2030x290x90, box 3- 2150x350x170, box 4- 2030x410x150, box 5- 1580x105x140 Many thanks for your question.

My wife has a weak back. How easy is it to lift the ottoman on a fully made-up bed (mattress, bedding etc)? Does it it have gas struts to assist?

Answer: Hello , Yes this bed does have gas struts to assist in lifting the bed. A light tug on the straps and the bed will raise itself. Many thanks for your question and I hope this helps.

is there a base in the bottom of the storage area. if so what is this made of. also i live in birstall near leeds, where is the nearest shop that displays it. it isn't in the birstall store

Answer: Hello , There is a base and it is made of ply board. It will be best for you to contact the bradford or the leeds crown point store to find this out. You can use the store locator to bring up their details. Many thanks for your question.

If I were to order this bed frame, how long would it take to arrive? Thanks

Answer: Hello , This will depend on the area you live in, you can check this before checkout to see provisional dates. Many thanks for your question.

How much would assembly cost for Isabella oak ottoman wooden bed frame?

Answer: Hello , The assembly for this bed will £49. Many thanks for your question.

Hi, does the mattress sit on the base like with fabric bases or inside the frame like most wooden beds? Ie if I put two singles next to each other will they be attached as if it were one bed? Thanks

Answer: Hello , This will sit on a sprung slatted frame within the bed itself. Many thanks for your question.

What is he depth of the storage space under the mattress in total please.

Answer: Hello , This will be 22.86cm. Many thanks for your question.

Will the EU double mattress of 140 cm x 200 cm fit?

Answer: Hello , Yes, with a gap around the sides of the bed of 5cm either size of our UK king frame. Many thanks for your question.

We are trying to match in with current furniture. Do you offer wood samples of this product or is it a case of order the whole bed and send back if not suited? 

Answer: Hello , I am afraid we do not send samples, the wood is a natural product. Many thanks for your question.

We have a narrow stairs and struggled to get a single ottoman base up there. Does the double ottoman bed come in smaller self assembly pieces. ??

Answer: Hello , A double ottoman bedstead will be easier to move than a divan styled base as they do come flat packed. Many thanks for the question.

do you have an assembly guide that I can use to work out how to dismantle this bed as I am moving house.

Answer: Hello , Yes, the assembly instructions are available in the assembly instructions section that you can find at the bottom of the website page. Many thanks for the question.

Hi, We've ordered this double  bed and it's due for delivery on Saturday.We've assumed the width was the 144cm quoted but we now have concerns that this does not include the overall width of the headboard, could you confirm the overall width?

Answer: Hello , The dimensions given will include the overhang. Many thanks for the question.

Will they remove my old bed frame as well as my old mattress

Answer: Hello , This can be done for £39. This option will be available through checkout. Many thanks for the question.

Would it be possible to have a small double in this type of bed frame?

Answer: Hello , We do small double bed frame's, just not available for the Isabella. Many thanks for the question.

I'm thinking of purchasing this bed. I would like to use in carpeted room. As I see in image, there is no airflow under the bed so do you have any complaints where the carpet area under the bed might develop fungus which will destroy the carpet.

Answer: Hello , We have never received a case like this on a carpeted floor for this bed frame. Many thanks for the question.

This seems to be the same bed that I bought 7/8 years ago, but now one of the gas struts have failed. Are you able to supply replacements?

Answer: Hello , If you contact customer services they can help with replacement of parts. Monday-Friday 9am till 5pm (0344 292 0000)

Hi I'm wondering if I were to pay for assembly and asked the fitters to attatched my own headboard would that be possible? Many thanks. VK 

Answer: Hello Vkay, The Isabella headboard is part of the frame and cannot be removed or changed, I'd suggest our divan base range if you wish to fit an existing headboard. Many thanks for the question.

Hi, what is the maximum weight of mattress that this ottoman (Isabella oak) can take?

Answer: Hello , There is no weight restriction on the mattress for this frame. Many thanks for the question.

I was wondering if it might be possible to order replacement parts for this bed? One of the gas cylinders on my bed has failed and needs replacing.

Answer: Hello , Not a problem, please call our customer services department on 0344 292 0000 from which they can help you with this. Many thanks for the question.

Hi,are you going to assembly the bed

Answer: Hello , We have a assembly service available through checkout. This is optional as the bed will be delivered flat-packed. Many thanks for the question.

Hello  I want to buy this item and was wondering if when you left the bed up is it heavy? (By the handle) 

Answer: Hello , This will not be the case as the labour of lifting the frame up is supported by the gas hydraulic pistons. Many thanks for the question.

See I'm in the us and I was wonderingly if you guys had a us site or if i can transfer currency, because I really like this bed

Answer: Hello , I am afraid we only deliver within the UK. Many thanks for the question.

I have an ash ridge pocket sprung mattress to go with this. What is the gap between struts?

Answer: Hello , This mattress will go perfectly well with the bedframe. The gap between the struts is 5/6cm. Many thanks for the question.

I like this bed but when I try to purchase it does not allow me the assembly service?

Answer: Hello , This option should present itself through checkout. If this does not provide the service on your next checkout, please call our customer service team on 03442920000 after purchase who can happily apply this to your order before delivery. Many thanks for the question.

Hi, Does the frame rest on the middle divider?

Answer: Hello , Yes, the frame will sit upon this. Many thanks for the question.

Does this bed some with a middle suppprt bar? 

Answer: Hello, This will have a supporting bar for the ottoman frame. Many thanks for the question.

I have tempur 22 cloud mattress weighs 38kg will the bed lift that weight and be ok over future use

Answer: Hello, There will be no problem with the weight of the mattress. Many thanks for the question.

What weight of mattress do I choose

Answer: Hello, There is no weight restriction set so this will not be an issue on what mattress you select. Many thanks for the question.

I want to order this bed with a Tempur mattress. Is there a weight limit for the hydraulic lifting rams as I know the tempur mattresses are very heavy?

Answer: Hello, The frame can handle heavy mattresses as there is no set weight restriction. Many thanks for the question.

What are the dimensions?

Answer: Hello, The dimensions can be found in all available sizes under the dimensions tab on the product page. Many thanks for the question.

Does this bed has base for the storage or things lie on the floor

Answer: Hello, There will be a wooden base for the storage area. Many thanks for the question.

Is the base of bed is fitted to the bed frame. What are the dimensions for storage space?

Answer: Hello, The bed base is fitted with the frame altogether. The depth of the storage space will be approximately 29cm. Many thanks for the question.

I asked if there are any child safety systems on here. Is there anything to stop a child opening it?

Answer: Hello, There is no child prevention systems in place however this is a heavy bed frame to lift up. Many thanks for the question.

How much to assemble this bed

Answer: Hello, This will be £38 and is available through checkout. Many thanks for the question.

is it possible to have the whole frame etc without attaching the headboard?

Answer: Hello, Unfortunately not, the headboard is apart of the structure of the frame. Many thanks for the question.

Do you have a range of furniture which matches this bed? Is the Berkeley range a near exact Walnut finish?

Answer: Hello , Yes our Berkeley walnut range is the closest match to the Isabella bed frame. Thank you for your question and I hope this helps.

What is the total length of the 4.6 double at its maximum?

Answer: Hello , The double is 206cm in length. Thank you for your question and I hope this helps.

Hello, I'm from Estonia and I'm interested in having the bed. Can I buy it if I'll arrange the delivery (some logistic comp)? And will the mattress 140x200 fit in the frame?

Answer: Hello, We can deliver to a shipping company of your choice but unfortunately we do not deliver abroad. 140 X 200cm is not a standard UK size. Many thanks for the question.

Will this bedframe accept a European KingSize mattress of 160x200?

Answer: Hello, Our bedframe's in a kin size are designed to cater to a size of 150 by 200cm. Many thanks for the question.

The length of the king size is listed as 216cm. Is this the total length of the bed or from headboard end to end of the foot the bad sits on?

Answer: Hello, This will be total length from the head-end to the foot-end of the bedframe. Many thanks for the question.

Delivers you to Norway?

Answer: Hello, We only deliver within the UK. Many thanks for the question.

Can you recommend furniture which matches this bed? I would like bedside drawers plus a bigger drawer unit but can't see whether this belongs to a range?

Answer: Hello, We do not do a matching range with this bed frame but will have complimenting options available. Many thanks for your question.

Would you recommend a tempur mattress with this frame? Tempur say the base should be well ventilated and slats have a minimum gap of 130mm.

Answer: Hello, This bedframe will be suitable for a tempur mattress. Many thanks for the question.

If it starts to squeak after a few weeks what could I do to stop the squeaking

Answer: Hello, The bed should not make this noise. If this is occurring, I would call our customer services to deal with this query. Many thanks for the question.

I think it's been asked but want to clarify, the measurement says length 216cm is that the total length as the isobella has an overhang at the foot of the bed

Answer: Hi , Just slightly yes, but also the headboard has a slight curve and this pushes it away from the wall extending its length. I hope that helps. Many thanks for the question.

What is the solid wood used in the frame?

Answer: Hi , Depending on your choice, this frame comes in either Oak or Walnut. Thank you for your question.

Isabella Oak Finish Wooden Ottoman Bed Frame! Please, can you help me to understand, what would be a dimensions of a mattress? Thank you.

Answer: Hi , The dimensions of a mattress for this frame (in a double) would measure at 190cm x 135cm. Thank you for your question.

Does this bed frame come in a king size? When I add it to my basket for checkout I get the message "Selected option(s) or their combination is not available."

Answer: Hi , We apologise for this error. It has been looked into and amended, the product is available to buy. Sorry for any inconveniences caused. Thank you for informing us.

Website says this bed is also available in walnut finish however i cannot find it. Can you confirm is it available?

Answer: Hi , Sorry for the confusion, this product has been discontinued. Thank you for bringing this to our attention.

what size mattress would be suitable for this bed?

Answer: Hi , As long as your bed frame size matches the mattress size (i.e - Double frame for double mattress) then any mattress would be suitable. It depends on your comfort preference. Thank you for your question.

Please could you tell me the dimensions of the gaps between the slats to see if the bed will support my mattress?

Answer: Hi , These would measure at approximately 2.5 inches. Thank you for your question.

We have an Isabella bed but is now hard to lift and will not stay open. Can anything be done?

Answer: Hi , Please call our customer services team on the number at the top of our site. Thank you for your question.

Do you do a disposal and assembly service and if so how much does it cost.

Answer: Hi, Yes we do. Prices are dependant on size and you can view the price list upon checkout. Thank you.

Can you please advise whether there is a weight limit and if so, what is it? Thank you

Answer: Hi , There is no weight limit on this frame. Thank you for your question.

Is there warranty with this product ?

Answer: Hi , As standard you get 1 year guarantee, however you can purchase bed cover for an 8 year service plan at an extra cost. Thank you for your question.

Does this bed come with the mattress.

Answer: Hi , You are currently viewing the bed frame only. Bed frames come separately from mattresses unless buying a divan set. Thank you.

Is this bed a divan

Answer: Hi , This is an ottoman bed frame, it is not a divan. Thank you.

I bought the walnut version a couple of years ago and I am looking for a replacement slat. Can I purchase this from you and if so how much?

Answer: Hi , Yes, please ring customer services on the number at the top of our site and someone will be willing to help you. Thank you.

Is it at all possible to get this bed in a single?

Answer: Hi George As it stands there are no plans to provide this product as a single bed frame. Sorry about this. Thank you for your question. Kind Regards, Robin

Is the headboard curved? 

Answer: Hi , The headboard has a very shallow curve to it. Thank you.

Does this bed have gas cylinders to lift or does it have to be lifted manually?

Answer: Hi , This is pistons. Thank you.

Can it be adjusted to open sideways?

Answer: Hi , No, this is not possible. Thank you.

Is there a maximum weight for the mattress? I don't know the weight of mine but its pretty heavy so thought it could cause issues.

Answer: Good Evening, Our bed frames are designed to accommodate a range of different mattress weights and sleepers alike, therefore we do not have specific weight recommendations. Kind Regards, Dreams

Where does the wood come from? Is it FSC certified? or from another sustainable source

Answer: The wood used for this bed frame is not FSC certified, the wood is sourced in line with the European Timber Regulations and thus from sustainable sources. Kind Regards, Dreams

Is this make from solid oak or is it veneer?

Answer: This bed frame is made from a combination of solid ash as well as ash veneer and particle board. Kind Regards, Dreams

This bed is described as in an 'oak finish' is it solid oak?

Answer: This bed frame is made from a combination of solid ash, ash veneer and particle board. Kind Regards, Dreams