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Isabella Platform Ottoman Bed Frame Rated 5/5 based on 154 customer reviews

Isabella Platform Ottoman Bed Frame


What Makes The Isabella Platform Ottoman Bed Frame Great?

Build time: 2 people | 1 hour

This is the amount of time and the people required to conduct the build process efficiently. While you may manage yourself, if it best to get the help of someone else where possible.

Let our experts assemble your bed - select this service at the checkout

The supplier has a unique installation and assembly service whereby the consumer is able to have their product built by the experts. This was you can avoid a lot of swearing, missplacing tools and yelling at your kids and end up with the finished product from the get go. Take advantage of this service by adding this product to the basket and heading to the checkout to see options

Front opening ottoman

One of the main reasons for purchasing an ottoman bed frame is the under-bed storage space on offer. The storage space encompasses the entire bottom of the bed and is the most versatile storage option available in any bed frame. If you have a messy room that is low on storage and you need somewhere tucked away, this will be the one for you.

Solid base ottoman storage

One of the main reasons for purchasing an ottoman bed frame is the under-bed storage space on offer. The storage space encompasses the entire bottom of the bed and is the most versatile storage option available in any bed frame. If you have a messy room that is low on storage and you need somewhere tucked away, this will be the one for you.

Beautiful oak or walnut finish

Indented head end

Solid base ottoman storage (Storage depth: 25cm)

One of the main reasons for purchasing an ottoman bed frame is the under-bed storage space on offer. The storage space encompasses the entire bottom of the bed and is the most versatile storage option available in any bed frame. If you have a messy room that is low on storage and you need somewhere tucked away, this will be the one for you.

Customer Reviews For The Isabella Platform Ottoman Bed Frame

Based on 154 review

Great quality bed

I purchased this online due to covid restrictions and shops being closed. I found the reviews very helpful in making my purchase. The ordering process was really easy and there was a good offer purchasing a mattress at the same time which i did. I was able to choose my delivery date abd was keot informed by texts and emails throughout. The bed was easy to put together with two people and i was pleasantlysurprised at the quality of the bed, the ottoman style gives lots of storage space and is very easy and smooth to operate. Very happy with my purchase and woukd recommend dreams service and products.


Quality bed frame

Very impressed with the bed frame, it is absolutely solid, the frame is defonetly of a good quality construction unlike cheaper frames I have gotten in the past, it doesn't creek at night when moving around like other bed frames. The only issue I would say you may have is that you do require two people to build this, specifically when I comes to attaching the hydraulic struts to the part which houses the slats, there is no way around this, trust me you will need two persons for this part.


Great storage bed!

Love this bedframe! It was really easy to put together between 2 diy-hapless people (I wouldn't bother paying extra for assembly if you own a couple of screwdrivers!), has loads of storage and it is easy to operate the lever / lifting of the mattress (after a few uses). Feels solid even through it is veneer and looks really lovely in the room - I love the cutout in the headboard, it makes the bed itself look smaller in the room and has a lovely natural sheen to it. Very happy!


Lovely design and great storage

Really took a long time choosing this bed and it has not disappointed me. Dreams efficiency was optimum from recycling to putting up the bed very professional and speed was incredible. The delivery guys knew they product and went through everything lifting the bed is effortless once you are confident with it and knowing their excellent customer service team I'm not worried with after care if anything goes wrong !!!! I've had the bed for 21 nights and still happy with my choice


Lovely bed

Beautiful bed, very strong and sturdy. Easy to put together. Was a little worried at first as without the mattress on top the base stayed upright but as soon as mattress was on it stayed down. Very nice design, the only flaw I would say is the handle for lifting the base, this could have been designed better to suit the frame and also the bolt heads which can been seen on the outside of the frame for the ottoman mechanism - they aren't really in keeping with the wood


Absolutely fantastic buy

SO pleased with the bed frame. Colour is a great match to our walnut wardrobes. The wood grain looks lovely. It was really easy to assemble. The lift up function was quite stiff at first but seems to be easier now( after a couple of months ). Absolutely loving the storage space underneath. I have managed to fit loads of things under there! Freed up floor and drawer space. The slight overhang at the foot end means you don’t stub your toes as you walk past.


Lovely solid wood bedframe with tons of storage.

I'm really happy with my ottoman bed frame. The wood looks super sleek and stylish (and it's proper solid wood - it's quite a heavy frame when all assembled) and it wasn't too bulky. I've got quite a small bedroom so needed something with storage and that wouldn't take up too much room and this did the trick perfectly. The storage is also ample - I've fit 2 full size suitcases, 4 plastic boxes of clothes and a number of shoes and smaller items under there.


Great value for a quality bed.

Bed was easy to order online and was delivered perfectly on time by very helpful chaps. Bed is exactly as ordered and though we have only had it a couple of weeks is comfortable and sturdy. I am a keen amateur wood worker and I know poor quality items when I see them and this is not your laminated chip board rubbish often found in well known stores. Solid wood and high quality parts give a feel of a strong and high standard finish.


Isabella Walnut

We needed a sturdy bed to replace our delapidated ottoman. We opted for the Isabella because it was the ideal size and colour for our room. It was pretty easy to put together and feels really solid. We have some vintage furnishings and the walnut compliments the room so well. Plenty of storage and a great improvement on our last ottoman. No movement in the frame and now we've added a topper to a mattress, it feels very luxurious!



this bed has fitted in so well with our other furniture. looks good quality and seems sturdy. there is much needed storage .my partner had no problem putting it together. dreams usually put it together bit due to lockdown they couldn't however they did say when restrictions were over they would honour the promise of putting it together. would definitely recommend this bed and dreams. wonderful customer service.


Good storage, Great design

Delivered in manageable boxes, so needed a lot of assembly and 2 people to do it safely. Not difficult to assemble, instructions easy to follow. Bed locks together firmly, and Access to good storage nice and smooth. Headboard is slightly curved making it comfortable to sit up against in bed, and doesn’t take up much room. Very pleased with it, looks a lot smaller in the room than our last bed.


Strong and Sturdy Kingsize Bed frame

Comes flat packed and is very easy to assemble whilst following the guide. This can be assembled on your own, however, I would suggest you have a friend with you as it's so much easier. It took two of us about 45 mins to assemble and the bed was ready, Perfect delivery from the Dreams team who delivered the product on time with excellent communication throughout ... Sweet dreams


New Bed

Beautiful bed, with lots of storage space and was very easy to put together with my partner. My only gripe would be the 4 bolts on either side of the bed frame, I wish they weren’t visible. The bed also arrived with a small amount of damage to the headboard but was quickly resolved with Dreams customer service. Overall I’m very happy with the frame and would highly recommend it.



Bought my lifesaver a month ago and promise you it’s my best ‘luxury’ purchase ever. I suffer from both kyphosis and scoliosis and always mistakenly thought that firm mattress was best. So, i was sceptical about the science but followed the recommendations of the computer. Glad I did. I wake up of a morning and walk to the loo instead of shuffle. I’m a new man! Swear it


Quality piece of furniture.

The bed arrived well wrapped and protected. All of the parts were there. The assembly instructions were easy to follow and straightforward. The actual material is of a high quality and when assembled the bed looks great. It id solid oak and it looks like a refined piece of furniture in the bedroom. Would highly recommend this product and the company - DREAMS.


Great bed ...bolts are awkward to fit

This bed is very easy to assemble with the exception that the bolts for the mattress support were very difficult to reach it would have been better to have the bolt heads at the top so you can see them while fitting and tightening them. Once the bed has been assembled it looks fantastic and the storage space underneath is huge.


Love my new bed and mattress

This is a great bed. The ottoman space is so good and I have packed a lot in and it’s not yet full! Opening and closing is a breeze. The wooden frame is solid and well made and as it’s wood It brings a warmth into the room. Can’t fault it. When the spare room gets its make over would not hesitate to get another


Great bed base

Great bed frame. Loads of space under it for storage. Looks good and is very sturdy. Due to Covid restrictions we had to put it together. this took about 15 minutes with 2 of us and was really easy. The base was really stiff to push down the first time but once the mattress was on top it worked really well.


Highly Recommended Bed with storage

This is my second Isabella Ottoman bed from Dreams. I was delighted with the first and ordered another for my spare room. The bed is elegant, clean design, well made and has a large storage space underneath. Dreams order process is easy, delivery was efficient and the assembly team top service. Great service!


Sturdy Bed and great storage

The bed is amazing, really well made and the lift mechanism is great. We have an extremely heavy memory gel mattress and it lifts it with ease. The storage has helped us so much, especially to store away items we don't often use helping declutter our store cupboard in our little flat.


Good bed, good value.

Really love this bed, looks great and is more sturdy than I was expecting. The packaging was more than adequate and took some removing to be honest. Faced with a load of pieces to put together was a bit daunting but it was actually really easy to assemble. Totally satisfied. Thanks


Highly recommended

I’m the third person in my family to purchase this frame. It’s stylish, easy to assemble in about an hour and has ample storage room inside. The pneumatic struts make it easy to lift up one handed, and the angle it opens to allows for easy access to stored items.


New Bed

This bed is delightful. It looks amazing and together with an Emma mattress it is the most comfortable bed I’ve ever slept in. Lots of storage underneath the bed too for all my bedding, towels and various clothing items. The delivery was spot on and very efficient.


Great quality bed frame

Great looking bed frame - amazing quality, sturdy and a lot more space in the ottoman than excpected! It wasnt too difficult to build with two people - although attaching the slats required a bit of strength! Overall very happy with it.


Good solid bed and great storage

We replaced old squeaky pine effect IKEA beds with two ottomans. Our bedrooms are small and so having the storage space is brilliant and it's easy to raise up the mattress to access. The bed looks solid with a great looking headboard.


Very good build and large storage

This is one of my best buys. Its very sturdy and solid. The storage underneath is so convenient and spacious. It very safe and you don't knock yourself anywhere around it. It looks elegant, I bought matching sidebed cabinets too.


Stylish and great storage!

Love this stylish bed, with ample storage space and good mechanism for lifting/closing. Clear instructions for assembly. Delivery chap called on the day to check if an earlier delivery would be better, which was very helpful.


Isabella Wooden Ottoman Bed Frame

I would highly recommend this bed. The instructions are straightforward to follow with putting the bed together, the storage underneath is deceptively large and the bed itself is a simple elegant style. A beautiful bed.


Great bed (Written within 2 months of arrival)

Review made within 2 months of arrival Ordered online while on sale, very sturdy, arrived within a week. Delivered and installed by very quick and friendly men. Bed looks good and has great storage underneath.


Good quality bed

Really good quality bed and was really easy to put together. It says it needs two people to put together but I would say three would be better. Overall really happy with it, lots of storage space underneath.


Isabella Wooden Ottoman Bed Frame

I wouldn’t like to assemble this myself so critical to get the professionals to do it for you. But once assembled the bed looks great and the hydraulic system makes it very easy to access storage underneath.


Very happy.

Delighted with my new bed. Good design/ quality and looks great. Lots of storeage room. Had the bed assembled by the Dreams delivery team- which was quick efficient and friendly as well as very covid safe.



Great bed, seems very sturdy, not quite the Colour/material I expected tho, but it will do. Iv had a few compliments about how nice the bed is and the great space underneath. Would recommend for the price.


Love my new bed

Bought a few weeks and had it booked in for delivery and assembly for our move in date. Love it, looks stylish, easy to operate the lift mechanism. Very pleased with the guys who assembled it. 5 stars


Great Frame!

Great bed frame, Oak colour fits well in my bedroom. Easy to put together, though it would be much easier with two people. Frame feels strong and theres no noises coming from it through the night.


Sturdy and easy to put together

Very easy to put together and seems very sturdy. The mechanisms to open the bed up are really easy to use and not to stiff. Lots of storage underneath and overall very happy with our choice.


Isabella Ottoman Wooden Bed Frame

Excellent quality, really great storage space, and received the bed per the scheduled date. One part was broken but it was very easy to sort out a replacement for it. Happy to give it 5 stars.


Great bed

Stylish and well made, assembly was easy. Bed is comfortable with the Silent Night medium firm pocket sprung with memory foam mattress. Otterman works well with plenty of storage space.


Isabella Storage Divan Double Bed. Pull up matres

Good packaging, easy to assemble, all relevant nuts and bolts exactly fitted. detailed assembly instructions with clear pictures for ease of understanding. All Parts were in exact amounts


Lovely bed and excellent after sales service

Staff were excellent and the bed is well built and looks beautiful. There was a slight issue with the headboard but they dispatched a new one with absolutely no quibbles or hesitation.


Beautifully designed bed for a small room

The bed has a lovely modern design and easily lifts to access the storage inside.The only drawback is that once constructed, it is extremely heavy to lift up to slip a rug underneath.


Best one

I am leaving review after one month of sleeping on the bed. It is really highest quality bed. Easy to assemble. Fast delivery with helpful staff. Good deal for good price. Recommend.


Amazing well build frame

Had this bed a couple of weeks now it's so well built and fairly easy to put together. We got ours in a king size and there is lots of space underneath a lot more than I expected


Ottoman Perfect!

Looks and feels amazing. I have mine in walnut brown, great storage space and the spring is easy to operate. Dreams came to install it and was sorted in 30 mins. Great service!


Good bed frame for a wooden decor bedroom.

Bed frame looks really good in Walnut colour. Plenty storage space under the bed for spare duvets, pillows and bed sheets. Frame appears to be well made. Would recommend.


Isabella wooden ottoman bed

Absolute first class item, easy to assemble, very large storage area fits in well with my decor. Strong and sturdy will last me years. Would recommend this bed to anyone


Great bed, lots of space

Great bed, lots of space. I havn't had an ottoman bed before but I love this, its easy to lift because of the bed desgin and I can fit loads under. It also looks great!


Excellent Service

Great service from Banbury staff; Extremely helpful on purchase of bed and mattress; Delivery chaps were great too; Very happy with transaction and service all round.


Elegant Isabella

Statement piece of furniture. Excellent storage space. Assembled in accordance with instructions. Lifting to use storage is not arduous. Does exactly what it claims.


Great buy

Love this bed! It was really easy to assemble and lifts very easily unlike some ottoman beds where you have to force them up and down. Really sturdy and looks great!


New Year, New Bed

Pretty easy to put together. Took longer than guide said but am guessing that timing didn't include unpacking, clearing rubbish etc. Great storage and sturdily made.


Isabella Ottoman Bed Frame - Oak

A really beautiful bed. Good quality, easy to build, although does need two people at the lifting point. Communication from the delivery team was fantastic too.


No need to compromise style for storage space or p

This bed combines both elegant and stylish features with huge amounts of storage space, and does not cost the earth. I am absolutely thrilled with my purchase!


Practical and comfortable

A really comfortable, practical bed: lots of storage space; no sharp corners to walk into; the headboard is great for leaning against when sitting up in bed.


Very nice

Not too difficult to set-up, although highly recommend 2 people. The slight curve on the back adds character and isn't curved enough to waste space behind it



Great looking bed, building was painful but looks and operates well! Some of the holes were not cut perfectly and the instructions aren’t the most helpful.


Excellent purchase

Best purchase we have made. Easy to assembly and a great shape saver with the storage underneath. Was the perfect base for our Emma mattress as well.


Amazing bedframe

We are so happy with this bedframe, looks amazing and really sturdy to support my husband's weight. Amazing assembly service too! totally worth it.


great frame, easy to use and lovely finish

Instructions were very clear on how to assemble and the lifting mechanism works really well. In lovely condition on arrival and very happy so far.


It's solid

For an ottoman it is very easy to assemble. Only took me and my partner an hour. It's solid, the mattress lifts easily and stays down everytime.


Really recommend this bed to everyone

Hi its really comfortable on this bed and especially the storage is amazing, we managed to keep all our clothes in there ,its really amazing


Great purchase

Very solid and premium bed frame. It is a little tricky to put together and very difficult to move, but we are very happy with our purchase.


Just perfect

Perfect for what I need, amazed at how more comfy my mattress feels (also from dreams) so glad I got this bed would recommend to anyone!


Good product and good communication from Dreams

Really nice bed, easy to assemble. Delivery was delayed due to covid but Dreams kept me up to date all the time throughout the process.


New bed and mattress

Love it. Quality bed. Love the storage. Good service from dreams. Mattress bought separately and came recommended by them. Very nice


We love our Isabella Ottoman

Absolutely love it! Has tidied up the bedroom and given atmosphere and and warmth to the space. We can't wait to go to bed every night.


Great storage bed

My son loves his new bed. Really good quality, easy to put together and loads of storage. Solid structure and looks really modern too.


Isabella Bed

A lovely bed with plenty of storage but we found it a little tricky to build. Once done it looks great and our daughter is very happy.


Perfrct in every way

Amazing bed, great for storage and very easy assemble. Came as ot was in the picture no surprises and its just completed my bedroom



So pleased with the bed. Bought unseen because of lockdown but it is even better than it’s description. Thrilled to bits. Thank you.


Looks great

I bought this for my daughter, as she is into walnut colour. It looks stunning in her room. The bed is exactly how it's described.


Great bed

Great experience - loads of storage, easy to put together and feels solid. It looks great as well rather than really fake wood.


Isabella Wooden Ottoman Bed Frame.

An excellent bed, easy to assemble and plenty of very convenient storage space. well made, comfortable and pleasing to the eye.


Amazing design, beautiful to look at, love it

Amazing looking, super smart design, lots of space underneath, solid structure, easy to put together completed in just 3 hours


Isabella wooden ottoman bed frame

Needs two people to assemble, much better quality then I expected, light oak finish very nice. Huge storage, easy to get to.


Isabella bed

Very easy to assemble, we dit it with a 15 year old assisted by a 72 year old granny with one arm in a cast. Not bad going


Great storage soace

Unlike other ottoman beds we have had previously this one is easy to operate with lots of storage space. Highly recommend


Good looking place of furniture.

Delivered exactly as stated. Easily assembled by 2 of us. Been sleeping on it for almost a month now - very comfortable.


Very sturdy and beautiful design.

Excellent build quality. Very impressed with the design. Large space under the bed. the lifting mechanism is very good.



Great storage and amazing look. Managed to put it together within an hour, Instructions were clear and easy to follow.


Highly recommended

Very pleased with appearance, quality and storage. This contemporary style bed is exactly what we were looking for.


Love it.

Very stylish looking and the storage space is great! Took a little while to put together but I think it is worth it!


Proper quality

I bought this bed over a month ago now brilliant quality extremely sturdy and well made very simple to put together


Isabella bed

Looks really nice and was simple to put together. Feel solid and comfortable to sleep on. Great under-bed storage.


Isabella Wooden Ottoman Bed Frame

The hinge was quite stiff to begin with! It took a few hours to build The bed is great for storage and stylish


Great bed frame

Is a very nice bed frame and the storage space is great. It was quite easy to assemble.very happy woth my purchase


Very happy!

Lovely, bed frame. Stable & secure, looks great. Storage inside is so helpful. Easy to build too. Can't fault it.


Check your pistons.

It’s pretty easy to put together. Although one of our pistons came attached the wrong way round so double check.


Looks and feels great

Very happy with our ottoman bed, very stylish & comfortable and a super amount of storage space underneath too


Solid with high quality feel

Good solid bed with high quality feel and good amount of storage underneath. Really pleased with the purchase.


Excellent bed.

Excellent bed with lots of storage space. Very easy assembly. Good quality. Looks fantastic. Would recommend.


Isabella bed

The Isabella is a really solid piece of furniture. Very easy to assemble but you will need a hand to do it


Best bed I’ve ever had!

Straightforward assembly, easy to lift and close. Super sturdy and the storage has been a game changer!!


Quality Ottoman king size bed

Well made Wooden Ottoman bed with easy front lift,giving lots of storage space. Nice solid headboard


Looks expensive

Well designed and sturdy bed. Easy to follow instructions for self build if you’re used to flat pack.


Good, no complaints

I have no complaints, the ottoman bed is great, its very sturdy and it looks aesthetically pleasing.


Love it!

Great bed frame! A bit tricky to put together but worth it in the end. Would definitely recommend!





Looks great with good storage space

Looks great, solid and good storage space. A little difficult to put together some of the pieces.


Bed review

A beautiful, sturdy bed. Easy to assemble and ample storage space. Very pleased with the product.

Questions and Answers About Isabella Platform Ottoman Bed Frame

Hi we will be ordering this bed tomorrow. But firstly we have an optimum bed that will need to be taken to be  recycle do we need to take it apart ourselves or could your men do this for us ? We will also like your men to put the new bed together. 

Answer: , On the day of delivery, after you've had a call from our delivery team with your two-hour time slot, dismantle your old bed. Our delivery team will then tape the pieces of your old frame together and take it away for recycling. For further information please see this link: Please select our assembly and delivery service to have your new frame put together. More information can be found here:

Can this bed be disassembled and then reassembled? We are due to move house soon and need to know that we’ll be able to put it back together once we’re in the new house. There is not the option to transport it whole as it wouldn’t fit down the stairs.

Answer: , Yes, this bed can be disassembled and reassembled. A copy of our assembly instructions can be found online by searching for 'Isabella' then navigating to the overview section on the product page. Here there will be a link that will take you to a pdf copy of the instructions, these can then be used to help take apart and then reassemble your bed. Good luck with your house move! Kind Regards, Dreams

Can you provide dimensions of the packages it comes in. We have a tight staircase so need to know if it will fit before assembly. Is there a local store with one on display?

Answer: Hello , You can use the store locator to contact your local store for viewing of this product. Here below are the in box measurements for the packing. Double - Box 1 1530x1160x90, box 2- 1950 x 290x90, box 3- 2070x350x170, box 4- 1950x380x150, box 5- 1450x105x140 King - box 1- 1680x1160x90, box 2- 2030x290x90, box 3- 2150x350x170, box 4- 2030x410x150, box 5- 1580x105x140 Many thanks for your question.

Are the dimensions of the delivery box really 111 x 159 x 216cm? I don’t see how that will fit through a normal door?

Answer: , I apologise for this error. The bed is delivered in 5 boxes: Package 1: Weight: 20 kgs Measures: 9 x 167 x 230cm Package 2: Weight: 15 kgs Measures: 6.5 x 204 x 27.8cm Package 3: Weight: 29 kgs Measures: 14.3 x 214 x 32.7cm Package 4: Weight: 25 kgs Measures: 9.5 x 204 x 44cm Package 5: Weight: 20 kgs Measures: 13.5 x 154 x 106cm Many thanks Dreams

Could I please check: 1. Is the bed made with solid wood or engineered wood? 2. Can I attach another headboard to the bed and if yes what would be the dimensions?  Thanks 

Answer: , The headboard outer frame is made from Solid Ash and the inner panel on the headboard is plywood. The side rail is solid wood mix particle board, the footend is solid wood, the bottom board is MDF. Unfortunately you would not be able to attach another headboard to the bed as this is part of the main structure of the bed. Kind Regards Dreams

Hi there. My nan has this bed and she needs it moving. Is there a set of instructions available for download? Thanks stuart

Answer: Hello Stuart, Yes there are assembly instructions for the Isabella, please click here: For future reference you can find them on our assembly instructions page here: Thank you for your question and I hope this helps.

How do I check if this bed is available in a store near me? 

Answer: Hello , Please type your postcode into our store locater which will provide you with your local stores phone number. Give them a quick call and they will be able to tell you if they have the bed you are looking for in store. I hope this helps and thank you for your question.

Do you sell the matching bedside tables and chest of drawers that are shown in the pictures?

Answer: Hello , Unfortunately this colourway has been discontinued. However, we have a matching Walnut or Walnut and Black set that can be seen on page 6 of our furniture brochure here: I hope this helps and thank you for your question.

Good afternoon, is the mattress recessed into the frame structure or does it lie flat above it? I have a longer-than-standard mattress so need to make sure the bed has an even surface with no edges. Also, where is it produced? Many thanks

Answer: , There is a slight recess and also there are mattress retaining bars at either end of the frame to be able to hold the mattress in place, so unfortunately the mattress would need to be the correct size for this frame. The frame is produced in the far east. Many thanks Dreams

Please help. I want to buy this bed but was Wondering if this is solid wood or just laminate Mdf wood please. Also what is the distance in centimetres between the wooden pieces that hold the mattress in place?

Answer: , The headboard outer frame is made from Solid Ash and the inner panel on the headboard is plywood. The side rail is solid wood mix particle board, the footend is solid wood, the bottom board is MDF. The distance between the slats is an average of 8 cm's. Many thanks Dreams

My bed is a few years old and still looks good but the Pistons aren't holding the mattress up when you open it to store things. Can you buy new pistons if so how much are they ?

Answer: Hi , Unfortunately we do not sell individual bed parts. However, if you bought your bed from us originally, please call Customer Services on 0344 292 0000 and a member of our team will look into how we can resolve this situation for you. I hope this helps and many thanks for your question.

I like this bed but when I try to purchase it does not allow me the assembly service?

Answer: Hello , This option should present itself through checkout. If this does not provide the service on your next checkout, please call our customer service team on 03442920000 after purchase who can happily apply this to your order before delivery. Many thanks for the question.

Hi.. how lond this bed will be on sale? How much delivery charges will be to IV2? Thanks

Answer: Hello , The Spring Sale event is will run until the 2nd May 2016. Deliveries to IV postcodes are serviced by one of our delivery partners - you will receive a call 7-14 days of your chosen date to arrange delivery to your home. Thank you for your question and I hope this helps.

What size mattress would fit in this?? Its a special size i reckon. I have already bought the bed wondering which mattress to buy

Answer: Hello , This is a standard UK sized bed, so dependent on the size you have bought you will need the accompanying sized mattress i.e you'll need a Double mattress for a Double mattress likewise a King mattress for a King bed. I hope this helps and thank you for your question.

if I buy bedside table for this bed what color I should search/look for to match closely with this bed? or Any recommendations /links

Answer: , I would recommend viewing this bed in store to help you match the colour to a bedside. Unfortunately we don't currently sell matching furniture. The colour / wood finish is described as Oak but this can vary across products and retailers Kind Regards, Dreams

What amount (height) of the headboard is still visible once the mattress is in place? Is this base suitable for heavy firm mattresses? I have a new Sealy posturepedic mattress with a depth of 32/33cm and I like to know how suitable this is.

Answer: , This bedframe is suitable for a heavy mattress as it has been tested to the British Standard EN1725 structural test for strength and stability. With a mattress depth of 32/33cm there would be about 50cm of headboard height still available. Many thanks Dreams

Good morning, Could you tell me the lead time on an Isabella Platform Ottoman Bed Frame 5'0'' in oak to be delivered to Stamford, Lincolnshire area please? Thank you

Answer: , The delivery is around 10 days at the moment, but this can vary depending on your postcode. As you go through the checkout process you will be able to book a delivery before making a payment and committing to the order. Many thanks Dreams

It seems from some of the reviews that the Isabella bed is not fitted with castors. Is there anything that would prevent me fitting castors of my own should I choose to do so?

Answer: Hello , I have assembled these beds and the reason they don't have castors is that this bed is very heavy. Although you may be able to modify this as there is the space, we do not recommend it at all. Thank you for your question and I hope this helps.

Which mattresses can I get for this bed please can you tell me the exact mattresses to get in rubbish at this 

Answer: Hello , Please have a look at out mattress guide so you can get a sense of what kind of support you need from your mattress. Please click here: Thank you for your question and I hope this helps

is there a base in the bottom of the storage area. if so what is this made of. also i live in birstall near leeds, where is the nearest shop that displays it. it isn't in the birstall store

Answer: Hello , There is a base and it is made of ply board. It will be best for you to contact the bradford or the leeds crown point store to find this out. You can use the store locator to bring up their details. Many thanks for your question.

What our the draws next to this? I can't find them the ones that match up to this bed!

Answer: Hello, We do not stock this particular furniture anymore - however our Cambridge range would be the next best thing. Please have a look here: Thank you for your question and I hope this helps.

Is it solid wood? what type of wood is used?

Answer: , The headboard outer frame is made from Solid Ash and the inner panel on the headboard is plywood. The side rail is solid wood mix particle board, the footend is solid wood, the bottom board is MDF. Kind Regards Dreams

Is the storage space big enough for large suitcases, as the only storage place is under my bed? But always struggle to pull them out

Answer: Hello , As we do not know the size of your suit cases we couldn't possibly comment on this but the storage space is very large. Why not visit your local store and take a look with your suitcase dimensions. Many thanks for your question.

Hi can you tell me in inches how long the total length of the Isobella Ottoman bed is please in inches if possible. I'm looking at the double size bed thanks

Answer: Hello , The length in inches is approximately 81.2inches. For future reference you can click on the dimensions tab on most products to see the dimensions in centimetres and inches. Thank you for your question and I hope this helps.

Is the bed self assembly please as we have a spiral staircase and if the base was too big, we would have problems? Dimensions of biggest piece please. Thanking you The Wrinkly Rider

Answer: Hello The Wrinkly Rider, The bed is self assembly, or we can assemble it for £49. The biggest individual bit of this bed is the head-end which is approximately 111cm high x 144cm wide. Many thanks for your question and I hope this helps.

Can you tell me how wide the main part of the King size bed, the part the mattress sits on, is.  We need it to fit in a tight space.

Answer: Hello , This beds widest area will be the headboard, this bed is measured outside edge to outside edge to give you a true size of the frame. The total width is 144 cm. Thank you for your question and I hope this helps.

what size mattress would be suitable for this bed?

Answer: Hi , As long as your bed frame size matches the mattress size (i.e - Double frame for double mattress) then any mattress would be suitable. It depends on your comfort preference. Thank you for your question.

I have approx 86inch from wall to end of open door, the bed I really like  says it is 82inch long, will this fit in my room

Answer: , Unfortunately we cannot provide a definitive answer as this would be at your discretion. However we would advise you need to consider space that is required to build the bed. Many thanks Dreams

Hi. I moved my Isabella bed for room redecoration but now I cannot get the frame/slats to close. What could be the problem?

Answer: , This could be an issue with the gas pistons, you will need to make sure they have been assembled the correct way round, and ensure the mattress is on the frame when closing it. Many thanks Dreams

Can you tell me wot weight the bed will hold each person

Answer: , We currently don’t specify a weight limit to our bed frames, however all bed frames are tested to the British Standard EN1725 structural test for strength and stability. Kind Regards, Dreams

What is the weight limit or the storage area?

Answer: , There isn't a specific weight limit for the storage area of this bed, however the ottoman storage is mainly for items such as spare bedding and should not be overloaded. Kind Regards, Dreams

What is the height of the bed with 30cm mattress? Does part the mattress come inside of the bed by any chance.

Answer: , There is a slight recess in the frame where the mattress sits of a few centimeters. So with a 30cm mattress you would be looking at a total height if around 57/58cm. Many thanks Dreams

Is it possible to purchase the Isabella wood base but with an automatic mechanism operated by remote control?

Answer: , Unfortunately the Isabella cannot be purchased with an electric lift base. However our Francis Ottoman bed frame is available with a remote controlled lifting base Kind Regards, Dreams

what wardrobe matches this bed?

Answer: Hello , We do not have a particular range that goes with this however we have many wooden options that could compliment this within our collection. Thank you for your question and I hope this helps.

Do the delivery men take the bed to the room you want?

Answer: Hello , Yes for a charge of £39. You can select this option during the checkout process. Otherwise it shall be delivered to your front door. Thank you for your question and I hope this helps.

Is there a maximum weight for the mattress? I don't know the weight of mine but its pretty heavy so thought it could cause issues.

Answer: Good Evening, Our bed frames are designed to accommodate a range of different mattress weights and sleepers alike, therefore we do not have specific weight recommendations. Kind Regards, Dreams

Hi I'm wondering if I were to pay for assembly and asked the fitters to attatched my own headboard would that be possible? Many thanks. VK 

Answer: Hello , The Isabella headboard is part of the frame and cannot be removed or changed, I'd suggest our divan base range if you wish to fit an existing headboard. Many thanks for the question.

My wife has a weak back. How easy is it to lift the ottoman on a fully made-up bed (mattress, bedding etc)? Does it it have gas struts to assist?

Answer: Hello , Yes this bed does have gas struts to assist in lifting the bed. A light tug on the straps and the bed will raise itself. Many thanks for your question and I hope this helps.

Where does the wood come from? Is it FSC certified? or from another sustainable source

Answer: , The wood used for this bed frame is not FSC certified, the wood is sourced in line with the European Timber Regulations and thus from sustainable sources. Kind Regards, Dreams

Hi, what is the price if I buy two Ottoman beds, one pale and one darker wood? Look forward to hearing from you. Thanks and Merry Christmas! Charles

Answer: Hello Charles, Thank you and Merry Christmas to you too. It would depend what size you would like as the prices differ between the King Size and Double Ottoman. Thank you for your question.

Can I see an Isabella Ottoman bed frame somewhere in sussex?

Answer: Hello , This bed is on display in our Portslade store. You can find store details here: Thank you for your question and I hope this helps.

I think it's been asked but want to clarify, the measurement says length 216cm is that the total length as the isobella has an overhang at the foot of the bed

Answer: Hi , Just slightly yes, but also the headboard has a slight curve and this pushes it away from the wall extending its length. I hope that helps. Many thanks for the question.

do you have an assembly guide that I can use to work out how to dismantle this bed as I am moving house.

Answer: Hello , Yes, the assembly instructions are available in the assembly instructions section that you can find at the bottom of the website page. Many thanks for the question.

Given it has a flat base, will this cause issues on top of underfloor heating? If it will cause problems, is it possible to put legs on it?

Answer: , This base should be absolutely fine on heated flooring and it has been tested. Unfortunately it wouldn't be possible to put the frame on legs. Many thanks Dreams

Is the storage area split in two? Or is it one large area? From the picture it looks like there might be a divider running down the middle? If so, can this be removed to create one large area? 

Answer: , There is a wooden panel down the middle of the storage area, this would need to be kept in place as it is part of the structure of the bedframe. Many thanks Dreams

Does this bed frame come in a king size? When I add it to my basket for checkout I get the message "Selected option(s) or their combination is not available."

Answer: Hi , We apologise for this error. It has been looked into and amended, the product is available to buy. Sorry for any inconveniences caused. Thank you for informing us.

Does the metal frame of this base  that the mattress lays on come in two halves? Also are you able to order the head board dismantled for easier access getting it up tricky staircases? Thank you

Answer: Hello , This bed is delivered flat packed in 4 boxes. The metal frame comes in one piece, however it can fold in half. I hope this helps and thank you for your question.

Hi, Can you tell what is the base wood material used for that frame (pine, mdf, hardwood, chipboard etc.)? I also presume the veneers used are natural oak, not printed oak veneers? Thanks.

Answer: Hello , The bed frame is made from a combination of Ash solid wood, Poplar solid wood, Plywood, Veneer and Particle board. I hope this helps and thank you for your question.

Hi  I have this bed frame and now only one of the gas struts work, the other is locked ? Any ideas or can I purchase replacement struts ?

Answer: , I am sorry to hear this. Please contact our customer service team with your order details and they will be able to assist you with this. Many thanks Dreams

Hello, I'm from Estonia and I'm interested in having the bed. Can I buy it if I'll arrange the delivery (some logistic comp)? And will the mattress 140x200 fit in the frame?

Answer: Hello, We can deliver to a shipping company of your choice but unfortunately we do not deliver abroad. 140 X 200cm is not a standard UK size. Many thanks for the question.

is the Isabella ottoman oak available as a double bed as the only size option seems to be a king size bed?

Answer: Hello , We do, unfortunately it is currently out of stock. It should be back in stock at the beginning of December. Sorry about this and thank you for your question.

Good Afternoon I am looking to purchase the Isabella Ottoman bed in Oak finish and would like to know if delivery for the end of January is possible. This would also include a pocket sprung mattress I have chosen. Thank you

Answer: Hello , Yes delivery for the end of January is possible, please select your required delivery date at the checkout. Thank you for your question and I hope this helps.

I am not interested in the headboard. Is it possible to place the order without it? Is it possible to assemble the bed frame without the headboard?

Answer: , The headboard is part of the main structure of the bedframe, unfortunately the frame cannot be purchased or assembled without it. Many thanks Dreams

Is there a weight limit to this beb

Answer: , Our Bedframes do not have a weight restriction, we simply advise you follow the care instructions to prolong your products life. Kind Regards, Dreams

Is it at all possible to get this bed in a single?

Answer: Hi George As it stands there are no plans to provide this product as a single bed frame. Sorry about this. Thank you for your question. Kind Regards, Robin

I was wondering if it might be possible to order replacement parts for this bed? One of the gas cylinders on my bed has failed and needs replacing.

Answer: Hello , Not a problem, please call our customer services department on 0344 292 0000 from which they can help you with this. Many thanks for the question.

Hi,are you going to assembly the bed

Answer: Hello , We have a assembly service available through checkout. This is optional as the bed will be delivered flat-packed. Many thanks for the question.

Is there warranty with this product ?

Answer: Hi , As standard you get 1 year guarantee, however you can purchase bed cover for an 8 year service plan at an extra cost. Thank you for your question.

can you remove the headboard if not wanted?

Answer: , The headboard can be removed from the bed but we would not recommend this as it adds structure and stability to the bed. Kind Regards, Dreams

Does this bed have a base or do your things go on the floor 

Answer: Hello , The Isabella Ottoman Bed Frame has a base, to protect your items from the floor. I hopt this helps and thank you for your question.

We have a narrow stairs and struggled to get a single ottoman base up there. Does the double ottoman bed come in smaller self assembly pieces. ??

Answer: Hello , A double ottoman bedstead will be easier to move than a divan styled base as they do come flat packed. Many thanks for the question.

If it starts to squeak after a few weeks what could I do to stop the squeaking

Answer: Hello, The bed should not make this noise. If this is occurring, I would call our customer services to deal with this query. Many thanks for the question.

Hello  I want to buy this item and was wondering if when you left the bed up is it heavy? (By the handle) 

Answer: Hello , This will not be the case as the labour of lifting the frame up is supported by the gas hydraulic pistons. Many thanks for the question.

I really love the Isabella bed. Is the It in double in both oak and walnut? Or is the oak only available in King size?

Answer: Hello , This is available in a double, however it is unfortunately out of stock until mid December. Sorry about this and thank you for your question.

Can you please advise the overall dimensions of the King Size Isabella? It appears from the diagram that the length and width given are for the part which sits on the floor. The distance from wall to the end of mattress is critical for me.

Answer: Hello Bobby, The 216.2cm is the full length of bedstead, not just the part that sits on the floor. Many thanks for your question and I hope this helps.

Hi, Can you please confirm if there will be any warranty on this frame ?

Answer: Hello, I can confirm that this bed frame comes with the standard 12 months manufacturers guarantee. Thank you for your question and I hope this helps.

Is the base of bed is fitted to the bed frame. What are the dimensions for storage space?

Answer: Hello, The bed base is fitted with the frame altogether. The depth of the storage space will be approximately 29cm. Many thanks for the question.

If I were to order this bed frame, how long would it take to arrive? Thanks

Answer: Hello , This will depend on the area you live in, you can check this before checkout to see provisional dates. Many thanks for your question.

Will this bed be available in kingsize?

Answer: , This bed is currently unavailable as a King Size but will be available to purchase in around 3 months time. Kind Regards, Dreams

Do you have a range of furniture which matches this bed? Is the Berkeley range a near exact Walnut finish?

Answer: Hello , Yes our Berkeley walnut range is the closest match to the Isabella bed frame. Thank you for your question and I hope this helps.

What size mattress in inches is suitable for king size bed?

Answer: Hello , This bed will take a standard UK king size mattress which is 59inches x 78inches. Thank you for your question and I hope this helps.

Does this bed come with the mattress.

Answer: Hi , You are currently viewing the bed frame only. Bed frames come separately from mattresses unless buying a divan set. Thank you.

Do you charge for assembling ottoman beds

Answer: Hello , Yes we do, the charge for assembling the Isabella Ottoman bed would be £49.99. I hope this helps and thank you for your question,

I have an ash ridge pocket sprung mattress to go with this. What is the gap between struts?

Answer: Hello , This mattress will go perfectly well with the bedframe. The gap between the struts is 5/6cm. Many thanks for the question.

is the double bed size suitable for 140 x 200 cm mattress?

Answer: , Unfortunately the size mattress would be too big. The double bed needs a mattress that is 135cm x 190cm. Many thanks Dreams

Will a 300cm by 150cm King mattress fit?

Answer: Hello , No, this bed is made for a standard king size mattress which is 150cm x 198cm. Thank you for your question and I hope this helps.

I need to buy replace the slats and holders for them. Where can I do this?

Answer: , If you have your Dreams order number, our Customer Service Team will be able to help you with this. Kind Regards, Dreams

Hello. Can you please confirm how long this bed will be on sale for? Thanks

Answer: Hello , The Isabella is in our sale up until it ends on Tuesday 12th January 2016. Many thanks for your question and I hope this helps.

I bought the walnut version a couple of years ago and I am looking for a replacement slat. Can I purchase this from you and if so how much?

Answer: Hi , Yes, please ring customer services on the number at the top of our site and someone will be willing to help you. Thank you.

Is the headboard made of solid ash? I understand that the bed is made of solid ash, ash veneer and particle board, but it doesn't say which parts of the bed are solid ash. What is the outer frame of the headboard made of? Solid wood or veneer? Thanks.

Answer: , The headboard outer frame is made from Solid Ash and the inner panel on the headboard is plywood. Many thanks Dreams

Is this make from solid oak or is it veneer?

Answer: , This bed frame is made from a combination of solid ash as well as ash veneer and particle board. Kind Regards, Dreams

Can you recommend furniture which matches this bed? I would like bedside drawers plus a bigger drawer unit but can't see whether this belongs to a range?

Answer: Hello, We do not do a matching range with this bed frame but will have complimenting options available. Many thanks for your question.

Hi, can you please confirm if this bed support mattresses with 30 CM depth

Answer: Hello , Yes I can confirm this bed will support a mattress with a depth of 30cm. Thank you for your question and I hope this helps.

What are the dimensions?

Answer: Hello, The dimensions can be found in all available sizes under the dimensions tab on the product page. Many thanks for the question.

Hi. Can you please confirm if the total length of the bed is 206 cm? I see that the base is shorter than the slats length, can you give me dimensions for that also please? Thank you.

Answer: Hello , I can confirm that the length of the bed is 206cm. The base is 194cm. Thank you for your question and I hope this helps.

Isabella Oak Finish Wooden Ottoman Bed Frame! Please, can you help me to understand, what would be a dimensions of a mattress? Thank you.

Answer: Hi , The dimensions of a mattress for this frame (in a double) would measure at 190cm x 135cm. Thank you for your question.

Can you please advise the height of the actual base of the Isabella ottoman bed as it appears that the height specified is the overall height including the headboard.

Answer: Hello, The height of the Isabella ottoman base, alone without the headboard is 30cm. I hope this helps and thank you for your question.

Can the Isabella wooden ottoman be made for a 5 foot by 7 foot mattress?

Answer: Hello , The bedframe's are only available for UK standard sized mattresses. Thank you for your question and I hope this helps.

What weight of mattress do I choose

Answer: Hello, There is no weight restriction set so this will not be an issue on what mattress you select. Many thanks for the question.

This seems to be the same bed that I bought 7/8 years ago, but now one of the gas struts have failed. Are you able to supply replacements?

Answer: Hello , If you contact customer services they can help with replacement of parts. Monday-Friday 9am till 5pm (0344 292 0000)

I asked if there are any child safety systems on here. Is there anything to stop a child opening it?

Answer: Hello, There is no child prevention systems in place however this is a heavy bed frame to lift up. Many thanks for the question.

Will the EU double mattress of 140 cm x 200 cm fit?

Answer: Hello , Yes, with a gap around the sides of the bed of 5cm either size of our UK king frame. Many thanks for your question.

Good afternoon, could you please confirm the cost of assembly. I am unable to find this on the website. thanks

Answer: Hello , The cost of assembly is £49.99 and can be added at the checkout. I hope this helps and thank you for your question.

Can you confirm if the base on the Isabella ottoman is actually a proper storage unit or do the items just sit on the floor. Is there anything fixed to the bottom of the bed to prevent scuffing wooden flooring

Answer: Hello, The bed frame has a hard base so your items will not be sitting on floor. I hope this helps and thank you for your question.

Hi just wondering if there is matching furniture to this bed? 

Answer: Hello , There is not a range of furniture that specifically matches this bedstead unfortunately. Thank you for your question.

This bed is described as in an 'oak finish' is it solid oak?

Answer: , This bed frame is made from a combination of solid ash, ash veneer and particle board. Kind Regards, Dreams

Is this available in SuperKing size?

Answer: Hi Nigel Unfortunately this bed is not available in a super king size. It is available in a double and king. I hope this helps.

How quick can you deliver this bed

Answer: Hello , The earliest delivery date for the Isabella is the 04/04/2016. Thank you for your question and I hope this helps.

Is the walnut bed made from solid walnut, walnut veneer, or a walnut effect laminate or similar?

Answer: Good Evening, This bed frame is made from a combination of solid ash, ash veneer and particle board. Kind Regards, Dreams

what size length and width please as im not sure if i have a superking mattress ?

Answer: Hello , The double is 206.2cm x 144cm, and king is 216.2cm x 159cm. Thank you for your question and I hope this helps.

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