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Francis Upholstered Ottoman Bed Frame Rated 4/5 based on 692 customer reviews

Francis Upholstered Ottoman Bed Frame


4/5 - 692 Read Reviews

£699.00

What Makes The Francis Upholstered Ottoman Bed Frame Great

I am happy with my new bed, it's a nice frame and looks fantastic and feels nice and sturdy so I am very happy with it. That said though I found the building of it a bit tough and the instructing lacking. For example on some of the step On the instructions it clearly states where the first set of screws go however it doesn't always clearly state where the other set goes - yes for the most part it is mirrored however in one instance this was not the case - so believe more detailed graphics might have been useful. I did think in the back of my head has the instructions been from the previous version of this bed which the updates from the screws and holes were slightly different. Also the manual wasnt explict about the timings of when some screws were to be tightened and when it needed to be loose then tightened later. Lastly I did wonder about the usefulness of the four small wooden legs along the spine under the- they barely touch the ground so really need extender legs to be useful. Over all it's a great bed and the build quality however I think the instructions manual needs updated.

Let our experts assemble your bed - select this service at the checkout

The supplier has a unique installation and assembly service whereby the consumer is able to have their product built by the experts. This was you can avoid a lot of swearing, missplacing tools and yelling at your kids and end up with the finished product from the get go. Take advantage of this service by adding this product to the basket and heading to the checkout to see options

Padded headboard

Remote controlled lifting ottoman base available

Solid base ottoman storage

Internal storage depth: 20cm

Available in black (faux leather) or grey (fabric)

Instructions download: manual | electric

Build time: 2 people | 1 hour 30 minutes

Internal storage depth: 23cm

Customer Reviews For The Francis Upholstered Ottoman Bed Frame

Based on 692 review
5

Perfect! Space saver and very, VERY comfortable!

We honestly could not recommend this bed enough. It wasn't the bed we were originally after, but we spoke to a lovely man called Sarfraz in the Horwich store, and he demonstrated a few different options to us, and we just fell in love with this one. My partner and I are struggling to get out of bed in the mornings because it's so darn comfy. We teamed it with the Franklin Spring Mattress which Sarfraz also recommended, and I'm so pleased we went for it. The base of the bed has plenty of storage, which we definitely needed... and now that I've tarted up the bed with decorational pillows, (much to my fellas displeasure as he says "Beds are for sleeping in...we don't need fancy cushions"), they get placed in nicely before we hop into bed, so they don't get ruined. PERFECT! I only recommend this bed to you if you perhaps don't have a job where you have to be up super early... because this will ruin you. You will not want to get up - ever! It is my most favourite place to be. Thank you Sarfraz!

5

Handy storage and a great design.

We bought this along with a mattress, we asked for a delayed delivery to allow us to get part of the house including the guest bedroom decorated, Sue from Blackpool Dreams was so helpful. We delayed delivery a couple of months and then unfortunately Covid delayed our delivery further, thankfully it was only for the guest bedroom. We had assembly booked but again Covid wouldn’t allow for this so received a refund quickly. Delivery driver rang the day before and on the day of delivery to confirm everything, which impressed us. He dropped it off contact free and we set to work, we had it assembled in a couple of hours, no harder than any flat pack. It looks fantastic in our white and grey room. We’ve yet to finish the little touches to the room but feels so peaceful in there, so much so slept in there on the night it arrived. The ottoman storage is so handy and can’t imagine buying a bed with wasted space under again. We only wish it was a little deeper to hide more stuff. Thank you Dreams!

5

Beautifully designed Bed

I brought this bed recently for my sons new room. Firstly I have to say this is a really high quality bed and exactly what I was expecting from dreams. It was extremely easy to construct and took no long than the recommended time when I followed the instructions provided by dreams. The crafting of this bed is perfect, down to every little detail. The whole journey of finding a new perfect bed was made simple by the support/ advice of the dreams staff right down to the manufacturing and presentation of the bed. The mattress fits perfectly and the storage below has helped me hide away a lot of clutter from my sons room. The mechanics of the Ottoman frame and how it lifts is really smooth. I have recommended this bed to all my friends and family and I will definitely be back at dreams very soon. 10/10 great product!

5

Stylish and modern

We really are very pleased with our purchase of the Francis Grey Fabric Ottoman bed frame. The storage underneath could house a small family!! It was extremely easy to assemble and whilst I helped just a little, in the main my husband was able to put the frame together with ease. The size of the super king frame is perfect for our requirements and also fits wonderfully in our large bedroom. I love the style of this bed frame which gives our modern room the credit it deserves. Well done Dreams too for such fabulous service throughout our ‘contactless delivery’. The delivery men were great and gave us some very good tips on how to get the different packs upstairs and assembled. I will definitely use Dreams again and can highly recommend without hesitation!!

5

Simple comfort

I bought this bed and the service has been excellent from start to finish. Order process was straight forward and once the payment was confirmed, I received emails advising the process for delivery with all the timescales. Prior to delivery I received another email with details of the time slot for my delivery and on the day of delivery another message confirming more or less the exact time. The delivery team arrived as advised and took all the packages to the room upstairs. The instructions in the packages were straight forward and easy to follow. Since having this bed I can honestly say that I have never slept this well. I tell everyone about the service and will definitely be purchasing in the future

5

Looks amazing & is exactly what we wanted

We really wanted an Ottoman bed for extra storage and would normally buy our furniture online. We had a look in the stores in the retail park even though we were sure we wouldn’t find what we wanted there. We found the Francis and loved how it looked, and the price(!), but discounted it because you can see the handle at the end of the bed. We went away and looked elsewhere but couldn’t find anything we liked better. So we came back for another look and decided it was definitely the one for us. The bottom sheet and duvet cover the handle anyway! The bed was easy to put together with 2 of us, and we absolutely love it! So much storage and it looks amazing! Great choice and definitely the right choice.

5

Black Faux Ottoman Kingsize Bed

Purchased in the January sales. Sales staff very friendly and helpfull whilst covering all options regards dimensions. Delivery date and time slot via txt worked well with no issues. All packaged parts sited on top of stairs as had the self assembly option. Delivery drivers were very helpfull regarding any assembly issues (video tutorial on line) etc. Assembly instructions were comprehensive and following the steps of assembly was pretty straight forward if followed in a logical fashion. Finished product is excellent with the added addition of huge underbed storage space which freed up a lot of cupboard space as well! Overall very pleased with the product and would highly recommend!

5

Lovely Bed

Recently purchased this bed in a king size for my duaghter's bedroom. Lovely quality and gorgeous looking. Delivery was great and delivery team was as nicest and helpful as can be. We have paid for assembly and that was done fast and easy. We have ordered the bed with a solid slats which are all connected with a piece of quality fabric string. Sadly we needed an approval from the delivery man to cut out one part of the string as it wasn't a perfect fitting and couldn't be assembled and stretched through the entire bed perfectly (luckily this does not show as it is under the mattress) I have since purchased 2 more beds and looking forward to receiving those as well.

5

Exceptional bed frame with a large storage space

We have the bed frame delivered on last Friday and it comes with 4 large boxes with the total weight approx. 90kg. The heavy bed frame structure makes it feel robust and sturdy. The design is nice and By reason of the heavy material, it requires two people to assemble the bed (exactly like what it describes on its website and on the instruction). However, the instruction is extremely easy to follow and it took us within 2 hours to finish the assembly. We are amazed by the quality of the bed. it sits on the ground firmly and the joints move smoothly when you are opening up the storage space. We feel wise to have bought this bed.

5

Excellent product, excellent service.

Totally thrilled with my purchase from Dreams and the service I received. I bought this Ottoman bed for my daughters bedroom as storage was also important. I couldn't have made a better purchase. Access to storage is easy, plentiful and the best thing is no-one knows it's there! I chose to pay for assembly rather than struggle with this myself. That was probably one of the best decisions I have made. The guys who delivered it had it sorted in no time, put everything in place and took all their packaging with them. They were polite and very respectful of my home. Well done Dreams. I'm a repeat customer for sure.

5

Great for Storage

Having recently moved into a new home with very little storage space for spare bedding, towels & clothes. The ottoman bed seemed the best solution. I'm so pleased we purchased this bed. We visited in store to see the beds first then ordered online. Delivery was around 3 weeks, which was longer than we hoped. Tip - count screws etc. before starting to build the bed as we were short of three screws, which weren't available in the DIY store. The spare screws plus extras were posted to us within a couple of days. The bed has a luxury hotel feel about it. It's a high bed, lifts well and the fabric is beautifully soft.

5

Really happy with the bed and the customer service

The bed frame was exactly as described, so really happy with it. The delivery and customer service was outstanding. The two men were very considerate of my home and insisted on covering their shoes when they walked in. They unpacked the bed in my chosen room and were more than happy to answer all my questions about the bed and explained exactly how it all works. They found the flat easily, despite it being a new converted flat and other company deliveries seemingly having real trouble! It was a really smooth process and am thankful for that so just wanted to take the time to write this to say thankyou!

5

Amazing ottoman bed with lots of space!

We got the ottoman bed in super kingsize (180cm x 200cm) and in the grey fabric and are very happy with it. It looks good and provides a lot of storage space underneath the bed. Especially the solid boards in the storage space are great as you can put even heavier things inside. The only issue we had was that the gas springs weren't strong enough to hold up the bed with our new mattress on (~60kg) but Dreams was very helpful and got the manufacturer to contact us about the matter. The manufacturer then issued stronger gas springs and everything is good now. Would definitely buy this bed again.

4

Great bed, excellent storage!

I had to recently upgrade my bed and had set my heart on an ottoman bed. I was so thrilled when my bed arrived and we had put it together. The storage is great, the price was amazing (purchased when the bed was on special offer) and it looks fantastic! The only recent I gave 4 stars instead of 5 was because after sleeping on the bed for just under 2 weeks I have noticed it has started to creak slightly. Also lifting up the bed to get to the underneath is not an easy thing to do especially if you have a heavy mattress. Overall, the good far outweigh the bad and I do love my new bed!

5

Pretty ace purchase.

We bought this bed for our newly renovated bedroom a good 2months ago. Its never easy buying online, you never know what your gunna get, but this bed does not disappoint!! It is solidy build, and the underbed storage is massively helpful!! I like that the storage has actual solid boards in the bottom, so the storage space is actually really useful. There is also air holes in the top board which your mattress goes on so the stuff stored can breathe. Love the colour as well and the headboard. It took one of us 2 hours to put up single handedly. Worth the month. Really happy with it

5

Great storage

I brought my Francis grey fabric ottoman bed a few weeks ago, it looks great, suits my room, the storage is amazing, keeps everything away & tidy. I paid the extra to get it made, worth every single penny, the delivery men were polite & removed their shoes without being asked, were quick & efficient, put my matress back on the bed, I'd struggled to move it, so was grateful I didn't have to put it back, they showed me how to open & close the bed for optimum use, they also took away all the packaging!! I really can't fault the service & the bed I purchased!

5

Good features

After going into Dreams a number of times and changing my mind over which bed and driving the sales man mad, of which nothing was too much trouble for the Leicester branch, they were absolutely lovely especially Nils, I decided on this bed always wanted to have an ottoman where I could store so much, was concerned I would not be able to lift it up but its a great bed and I can lift it ok and storage is fantastic. Colour of upholstery is perfect and very pleased. Delivery Men excellent worth paying to be assembled. Would deal again with Dreams Leicester.

5

Service is everything!

Ordering was so easy. Dreams keep you informed the entire way through and are great communicators from the sales team down to the delivery team. Craig and the boys were in touch from the morning to keep me informed of the delivery and even brought it bed up to the room it was due to be built. Couldn’t ask for more really. I feel compelled to leave this review because we bought from an online bed company just this year. It was cheap and fell apart rather quickly! This bed however is very very sturdy and has awesome storage! Keep it up guys

5

Good looks with ease of use!

I bought this ottoman bed from Dreams Lincoln. the sales assistant was friendly and knowledgable and there was no sales pressure. I refer the relaxed shopping experience. I paid the extra to have the bed built for me upon arrival. The delivery was soon after buying the bed. The bed is lovely looking, modern yet classy. The ottoman opens easily, I’ve got a bad back and even I can lift the bed easily! I’ve had ottomans in the past that are so cumbersome to lift. I’d certainly recommend this bed and the quick, efficient service at Dreams

5

Great ottoman for a great price!

We were looking for a sturdy ottoman for our spare room, and found this one online. It arrived and is seriously sturdy, with an amazing amount of space underneath! The material feels nice and is a good neutral grey colour (and is not shiney material- something we were worried about!) As usual, service from dreams has been outstanding, including the delivery service where they took their shoes off before coming into the house and gave us a very accurate two hour window in which to expect them. Basically- no brainer, get this bed!

4

Only time will tell

The bed comes packed in four boxes so definitely should fit though any door in any household. When putting together apply common sense because manual says to put it together in a bit strange way, it took me around two hours to put it together on my own. The quality I would say is ok, both my wife and like it. Only time will tell how good this bed is. Took one star off because of the manual and overall value, the manual definitely could be put together better, and in terms of the bed for what it is I think its a bit expensive.

5

Stylish. Simple. Easy to follow instructions

We're not DIY specialists so was a little worried setting the bed up. Between the 2 of us, and an electric drill with the correct hex key (would've taken a whole day with the supplied key) , we had it set up in an hour and half. (I'm sure experts would've done it in less). Overall, really happy and relatively simple to set up. Great space to store under the bed. Probably would've gone electric version if we were in our 70s+. (It's a little heavy to lift once the mattress is on but nothing major) Thank you. Great bed!

5

Nice bed

Bought this bed for my daughter's bedroom, with a view to using the storage for towels, bedding etc. Arrived on time...the delivery guys were very polite and took their shoes off once inside. It took about an hour and a half from start to finish, to assemble the bed. It was a tad fiddly at times but not rocket science. Overall, we are delighted with the bed; it's sturdy and has lots of storage space. The whole experience with Dreams was excellent, everything went to plan and all staff were polite and helpful. All in all 5*

5

Stylish and solid

I bought 2 of these for my teenage daughters and they absolutely love them. The bed frames look fantastic and feel solid & robust. Good quality and have loads of storage space as well. Although a bit heavy, lifting the base to the storage area is easy enough. I paid to have these setup by Dreams and it was well worth the money - it took less than an hour for both - the guys were friendly & courteous. I would highly recommend this bed frame and am considering buying one myself when they time comes to replace my bed frame.

5

Great bed!

I am a first time home-owner and this is the first bed I've ever purchased. I bought it online so was really nervous about the quality, but I need not have worried! The bed is more beautiful than the pictures suggest! I love the high headboard and the ottoman storage. Best of all, it's really sturdy and so obviously of a high quality. It was really easy to assemble ourselves which I was also a little worried about. If you're thinking of buying this bed, don't hesitate. The great reviews are completely justified.

5

Fantastic

From the minute i walked in the door i was greeted with a smile and offered assistance.lovely friendly lady who was fantansic help. I cant remember the ladies name but she was German or from Germany. She knew her job i told the lady was i wanted she she showed me and my husband the beds .we even got a cuppa which was great as it was wet outside. The ordering service was easy and pleasent.even the bed delivery and assembly of the bed was perfect. I would highly recommend Dreams and i would use the service again.

5

Very sturdy high quality bed

I bought this as the new bed for my wife to be. I needed a bed with a high head board as she likes to read in bed. This didnt disappoint! When delivered, the lads said to take my time with the assembly as it can be tricky but I have to say it's the easiest bed I've put together. Great quality ottoman but it's quite stiff and heavy at first. Takes a bit of strength to close it for the first time but it will eventually ease off and is now very easy to use. Looks great, feels great and its absolutely solid!

5

Great Bed - loads of storage!

We bought this about a month ago now and it's held up well. The black faux leather hides any small blemishes/scratches that it does get and whilst the manual ottoman lifting/lowering is a bit stiff if you're a bit shorter or weaker, you do get used to it. Has given us loads of storage space. :) We had the staff build it for us after reading a few of the reviews and they built it in just 12 minutes!! I'm fairly certain it would have taken us much longer so we're glad we chose that option.

5

Sturdy bed

I ordered this bed because in most ottoman beds it's just a fabric netting inside the bed, but with this bed it is a solid piece of wood that let's you store heavier items underneath, I got the manual lifting system and it's so easy to pull up even when your bed is completely made up, I ordered the the service of having it made up for me, the men who did this were in and out within a hour, and both of them was so polite, I am really happy with my purchase and would definitely recommend.

5

Feels like I'm at a luxury hotel

It's my 10th night sleeping in bed and absolutely love it. I bought super king size and there is significant difference in size compared to my old King size. Furthermore the bed feels sturdy eg when sitting up in bed the headboard doesn't move and the ottoman function works great. I have all my summer clothes in the storage below. Instructions are simple and although I did one step wrong and found out 5 Steps later it was due to me not reading properly. Overall really glad I bought it.

5

Looks great plus huge storage space

We bought this bed for our spare room, specifically for the storage space. It was easy to assemble, looks great and appears to be of solid build. The storage space of really helpful and so easy to get to, even with a heavy memory foam mattress on top. Only word of caution is the very strong smell after removing the packaging. The bed has been in place for almost 2 weeks and the smell is still evident - I wouldn't want to sleep on the bed until the smell has reduced.

5

Beautiful and comfy

Got this in manual standard double, grey fabric. looks exactly like the pictures, is really comfy and has plenty of storage space under the mattress. The storage space has hard boards which is great to storage heavier items and lifts really easily so no need for it to be electric. We paid to have it assembled and the guys noticed one of the pieces was faulty, dreams were quick to solve the issue and had it all sorted fairly quickly. Really happy with it.

5

Great Bed Frame

I bought this about a month ago and has been great so far. Seems to be quite sturdy for lifting. Plenty of storage space underneath which is fantastic for us in a flat. Absolutely love the colour. Only part I would mention is that the fittings (screws/Alan Key) are a bit of a pain to tighten/use. The frame itself was slightly off so the part that lifts up did not sit straight with the bottom frame. We managed to resolve it but it took longer to put together.

5

Great solid bed and Fantastic Service!

This bed is about a month old. Very easy to assemble (between 2 of us). Solid structure and I love it being off the floor with solid boards to put your stuff on underneath. On a side note, there was a small mark on the footboard when we unboxed it. I contacted Dreams and without any hesitation they organised a replacement and for it to be fitted when it was delivered meaning we could still use the bed. Great bed and great service. Thanks Dreams.

5

Superb Value For Money

When this item is delivered do not be feared with the amount of boxes it arrives in as they all protect the pieces perfectly. The quality of this bed is amazing and it is extremely strong and sturdy. Setting up took just over an hour as I wanted to take my time and get it right the first time. I cannot hesitate to recommend this ottoman bed with the manual lift as the gas struts supplied make lifting the bed a breeze for anyone. Well done Dreams!

5

Francis grey fabric ottoman bed

Lovely bed very pleased with the quality of this bed frame, excellent service from dreams. Great storage quite easy to put together but it does need two of you to put the solid base on,only thing was the price of this bed went down twice in two weeks after I’d order it, I no that’s a chance you take but from us ordering it it went down another £50 but we are pleased with it and if you are thinking to buy this don’t hesitate it’s a lovely bed

5

Works perfectly

I've been looking for a decent ottoman bed and I was careful becuase reading other reviews of other bed I was afraid of getting a naf one so I did some research and found this one on dreams works perfectly fits perfectly, it's a bit of a task to get together without that much space but it work fine and is really strong and made to last and the best thing I like about it is it has a solid base as I'm no skint chap and it holds my weight fine!

5

Beautiful Bed

We decided to assemble this bed ourselves, the instructions stated 1.5hours so 2 hours later I can confirm its very easy to build with two of you. Once built we tested the storage function and it glides so easily up and down. Would high recommend, especially as our master bedroom is small and this is an ideal bed with ottoman storage without the base being to high/low and the storage function not being heavy like some others we viewed.

5

Comfy bed, great storage.

Bought to replace a metal-framed bed with a headboard you could not rest against comfortably, this is a comfy bed to sit-up in. As a flat boarded base; with my original mattress it is harder than its slated predecessor, but not uncomfortably so. The storage underneath is capacious and very accessible. I was able to assemble the bed single-handed but a second person would have been very helpful when bolting the gas struts to the base.

5

Superb service and a great product

I bought this bed for my son's bedroom. It is excellent value and a very well made product. The storage space under the bed is great for storage and the bed is easy to lift up. I paid extra for the assembly service which was worth every penny. The guys who delivered the bed were extremely polite and helpful and the bed was put together and put in place in no time at all. I would highly recommend this bed and this company.

5

Good delivery, exceptional quality, well done!!

I brought this bed a week ago, delivery was quick and on time. 9:30 was the scheduled delivery and they delivered on time, dead in 09:30. Very easy to assemble, will all tools provided. Beautiful styled bed which is extremely comfortable, my first night I had a full 9 hours of undisturbed sleep. Will gladly recommend. Big thanks to Ken and the delivery team, who where very professional. Thanks dreams for a good night sleep!!

5

A great sturdy bed frame with plenty of storage

A month in and we are both very happy with the purchase. You do need to exert quite a bit of effort to lift it, but that is not really a problem. Just remember to lift from your knees! The build quality is excellent and we paid the extra to have it assembled, which we're glad we did as it did come in quite a few boxes. The delivery crew were excellent. Very polite, took off their shoes and cleared up after themselves.

5

Sturdy and feature packed

This bed arrived a while ago as an upgrade from a king sized mattress on the floor. Was a little overwhelmed by the size in our room but it's certainly worth it. The bed is sturdy, great build quality and the ottoman aspect is very helpful to hide all our stuff but with ease of access. We got it in the sale so even more value. The delivery guys assembled in no time, hopefully we find that easy when we move one day.

5

Well designed bed frame with great storage!

We bought this bed frame in the Bank holiday sale so got it for a great price! My husband put the bed frame together, the instructions were clear and it took a couple of hours. The main bed frame went together well and the handle is useful for lifting it up to reach the storage compartments, which have material covered wooden bases. Would recommend this bed frame as its well finished and looks good in our bedroom!

5

Quick installation and Visually Stunning

Bought this bed about a month ago. 2 weeks arrive but that was due to me and my partners work pattern. Staff arrived with the bed and were friendly as you like. They installed the bed quickly without hassle. Sits perfectly in the room and looks amazing with our current set up. Easily able to lift up the frame to get to the storage underneath which comes in handy for us! Would definitely recommend this to anyone!

4

King Size ottoman

True to the website pictures and seems pretty sturdy so far. Good height. The lift works well and storage is generous - I like the solid base. There is some clearance under the bed which allows room to conceal extension leads etc; the downside is that it will get dusty. Too early to comment on durability hence 4 stars. I suspect the fake leather may be vulnerable to scratches. Overall I’m pleased with it.

5

Brilliant

Bought this bed and paid for assembly and removal also. Money well spent! Dream called be day before with a 2hr delivery slot, arrived at 09:30, old bed removed new bed assembled and delivery guys were gone by 09:50!!! Fabulous service. Now for the bed itself- looks fabulous with huge amounts of storage underneath for the price I highly recommend- other stores come in far more expensive- highly recommend

5

Comfortable and practical bed

Bought a double for our son (manual opening version). We wanted an Ottoman for the additional storeage space it provides. It arrived in 4 boxes and I found it fairly easy to put together from the instructions provided. Needed a second pair of hands for a couple of parts but mostly put together on my own. It feels quite sturdy and looks smart in his room. We are all very pleased with the purchase.

5

Fantastic service and products

Purchased 2 beds within 3 days service in the shop was amazing on both visits, both employees knew there stuff and helped us choose the Wright products and even arranged delivery for same days despite we ordered on different days, when it came to delivery and assembly days could not fault it the guys were fantastic, both members of my household a delighted with there new beds and they look fab!

5

GREAT BED

I love this bed - amazing storage and great size. The best part about this bed is the delivery service though. It's the second bed I've bought from Dreams and the guys that have put the beds up have been a delight. I paid to get this one assembled and it was all done in 40 minutes. They even removed their shoes to come into the house. Absolutely great service and product. Well done Dreams.

5

Great bed with no excuse of an untidy room

As an occupant of a small flat, it was important to have a bed that fits in well but also offers additional storage options with its large under bed storage compartment which is easily accessed by the handle at the beds base. We also used the assembly service you provide and the bed was installed by two members of your team very quickly and efficiently. Cannot recommend this bed enough.

5

Couldn’t be happier

Had this bed for around a month. Was easy to assemble with two people. Really easy instructions. The bed itself is a great quality. We have a cheaper bed in our guest room and there is such a noticeable difference. The top of the ottoman is easy to lift and there is plenty of storage space. The big win for us was that this bed has a solid top rather than slats. Would highly recommend.

5

Lovely material, great storage

Bought this bed three weeks ago on a budget. This is for my first home and I absolutely love it. Great storage, relatively simple to put together but you definitely require a second person to help out. Personally prefer the fabric over the leather and it had a great feel to it. A great storage solution to a small house and I have no concerns over the base not supporting various boxes.

5

Great space saver.

I bought this bed a few weeks ago and it looks very stylish and the storage underneath is ample. Very well made and sturdy bed and the colour goes with anything no matter what your decor is. Extremely pleased with it and I am sleeping better now than I have in a long time. The piston system underneath to raise and lower bed base is strong and durable and very easy to lift and close.

5

My Ottoman Bed

Purchased this bed recently. Went into the shop. The salesman was very helpful and arranged delivery for the following week. It was delivered as promised and put together on site, all we had to do was put the bedding on and it was ready to use. It looks excellent in the room, it couldn't have been easier. Thanks to everyone involved in this very pleasurable shopping experience.

5

Very Spacious

I bought this online without seeing it at all in a showroom so was a bit dubious when it arrived. However I was amazed at how spacious it is so it has given me so much more storage space in the house which I desperately needed. I thought the headboard was a little higher than I would have chosen but it is not a problem at all. Delivery/fitters were quick, clean and very polite.

5

Great bed = happy daughter!

We bought the double version of this for our teenage daughter. There is a huge storage area underneath which is easy to access as the bed is not difficult to lift, and easily stays open; it does not need to be held while you fill the storage area. The bed is well-made and we are all very pleased the bed. Daughter loves the black faux leather look that she chose. Thank you, Dreams!

5

Good bed frame

Bought this a month back and opted extra for the assembly service. The two gentlemen who assembled for us were very nice and helpful. The bed frame itself was worth its money (got them on sale). The ottoman was good, feels sturdy and had a board (instead of a mesh) at the bottom. However the legs did leave some marks on the carpet when we moved the frame a bit. Overall a good buy.

5

Super Features

This superking size ottoman bed is the first of this type we have owned. It provides enormous storage in the base. The frame is excellent quality and looks superb with a great finish. The added feature of remote electric operation for lifting the mattress support to allow access to the storage is well worth the very reasonable extra cost. Would highly recommend this bed frame.

5

Great for storage

We bought the electric version of this bed and it is effortless to raise and lower to get access to items stored below. Previously we had divan bed with four drawers for storage. To get access to all 4 we had to move bed and bedside cabinets and after some time the bottom of the drawers falls out due to weight of items. Now we press a button to arise and lower ... brilliant.

5

Great bed overall

I recently bought this bed from Dreams and I am not disappointed one bit with the purchase. Initially, I thought constructing the bed would be difficult, but the instructions provided along with the video tutorial made it a lot easier to do so. The under-bed storage is a very useful feature to this bed, along with the ease of access to it. Very happy with the purchase.

5

Not just a great bed!

We bought this bed for our new property and it was our first purchase.Not only does it provide us with a great sleep,it has also solved a storage problem and at a great price! The staff at Dreams were excellent and a credit to the company,and the delivery service was super and bang on time! Would recommend your company and service highly! Many thanks Ian Gurney.

5

GOOD STORAGE

I bought this just before Christmas and am really pleased with it. The delivery men were very pleasant and efficient. It was raining and as soon as they set foot in the hall removed their shoes without me even asking. Wonderful. They assembled the bed quickly and tidied all mess up. The bed base itself has a large useful storage area. All in all a great purchase.

5

My dream bed

I bought this bed a few weeks ago and I'm so happy I did. I love the size - super king feels so luxurious, plenty of space. Very well constructed as well. Looks a treat in my newly decorated bedroom. I opted for the electric version and the space under the bed is plentiful. The perfect place to store those Christmas presents! Kids don't know where to look.

5

Great Quality, Perfect for what I wanted

I was after a bed base which had lift up storage for suitcases, really just to get them out of the way. This was perfect for that, as It doesn’t have intrusive central legs in the middle of the storage space like so many. It’s well made, and pretty easy to put together, a bit of juggling with the mattress base though that wasn’t really a problem once aligned.

5

Better than expected!

I bought this purely based off pictures on the website and I was pleasantly surprised. Not only by the build quality and the way it looked, but how easy it was to put together. The space to store things under the bed is really great for anyone living in a flat with limited storage, like my situation. To summarise, I LOVE my new bed. Would highly recommend

5

Great product and straightforward to put together

This is the third ottoman bed we have purchased from Dreams. Great looking and quality product. As we bought in the lockdown I was concerned about putting it together myself. Instructions clear and straightforward to put together. Great tip from delivery guy which was not to tighten all bolts at first which was a great help in making sure all square.

5

Great ottoman

The ottoman is really easy to open and shut and there's lots of storage space in it. I wanted an ottoman bed in order to easily store lots of things without having to crawl around on the floor to get things out again. This does the job perfectly and it's very easy to see what I have in it as opposed to a regular bed where things get blocked from sight.

5

Great quality bed

We already had this bed (different colour) for our son so purchased the same for our daughter. The instructions were good, took a bit longer than the instructions to be honest to fit together but not excessively. The fabric on the grey one is very luxurious, soft and lovely colour. The under storage is invaluable. Overall once again very pleased.

5

So much space!

We bought this bed 2 weeks ago and it's just perfect. We live in quite a small flat so storage space is crucial for us - this bed (king size) has an immense amount of storage underneath and is surprisingly easy to lift (we have the manual version). The delivery guys were great too - definitely needed them to assemble and they did it so quickly.

4

Great bed!

We assembled the bed, but haven't used it yet. However, I have been using one similar bed from dreams for the last 5 years, so bought another one of those now. The only thing with this bed is, it wasn't clear in the description that this wasn't slatted. Rather the mattress base is flat with circular holes on it. I'd have preferred a slatted one.

5

Ticks all the boxes. Sturdy no creaks, looks good.

The staff at Bentley Bridge helped me with selection of the bed. Demonstrated the best way to open and close. I opted for delivery and assembly. The two guys who delivered were helpful and efficient. Assembly was swift, these lads knew what they were doing. Bed was placed where I needed it, and a further demonstration was given. Top marks.

5

Just what I needed

I wanted a new bed in time for Christmas, and I haven’t been disappointed with this product. The colour and style fit perfectly in my room, and there is ample storage space underneath. The storage area underneath is easy to access by simply using the handle to raise the bed from the end. All in all I’m extremely satisfied with my purchase!

5

Good look and sturdy

I was worried that the faux leather would look tacky but I’m pleased to say I’ve not once thought that about this product and I think it looks like a quality bed. The space underneath is good and the hydraulics seem sturdy. You have to give it a bit of a tug to get it up but once it’s there is won’t fall back down until you want it to

5

Excellent storage, faultless delivery and assembly

We bought this in a small double size for a small guest bedroom and the storage is excellent. We were also impressed with all aspects of the delivery, i.e. communication in advance and timeliness. We opted for assembly and are glad we did as this was done quickly and efficiently. Overall, we had a very positive experience with Dreams.

5

Really high quality

I bought this bed just under a month ago and it's been a dream (pardon the pun). The storage space is huge. It's easy to lift up and down and the quality of the material and bed overall is excellent. Shopped around for an ottoman bed and really happy we chose this one from Dreams. Excellent customer service too - very pleased overall

5

A great bed for for a Prince

I got this bed for my son and he adores it. It is made from Robust materials and well built. The construction allows the whole of the base to be used for storage rather than just a small portion like my divan did prior with just 2 drawers. The opening mechanism is smooth and secure. Very pleased with the product and well priced too.

5

Great storage

We bought this a couple of weeks ago. We arranged for the bed to be put together by the delivery guys. They refused to assemble it because of the pandemic (head office had not issued any instructions for them to do this) so we had to assemble ourselves...it took 3 hours and nearly a divorce!!! However the finished product is great.

5

Sturdy, comfortable, and lots of storage

This is my first Ottoman style bed, and I'm very pleased with the frame, and service from Dreams. There's a staggering amount of storage inside the bed, it's a king size, and it has saved a lot of room in my wardrobe. The lifting mechanism feels quality, and the frame is sturdy and looks excellent. Very happy with my purchase.

5

Ease, simplicity and style

The electric ottoman is an amazing addition to this beautiful frame. With the ability to control the lifting mechanism with the touch of a wireless remote the Francis has made accessing ottoman storage that much easier. Available in either a light grey fabric or black faux leather, you’re sure to find the right style to suit you.

5

Great storage

Bought approx. 3 weeks ago. Lots of storage. Remote controlled hydraulic lift extremely helpful, glad I paid the extra for this feature. Well made and guys very helpful in assembling it. After purchase, product was reduced as part of Black Friday deals by over £200. Contacted Customer Services and they refunded the difference.

5

Great storage bed

A stylish storage that fits perfectly into our bedroom, We opted for the black leather look and it is stunning. Loads of storage space underneath and manual lift is easy to use. We paid a little extra and opted for the home assembly. It was well worth the money and the guys were quick in completing the job. Highly recommended!

5

Great Feature!

I bought this about a month ago and I have not been disappointed. It was delivered as arranged and assembled in no time at all. One of the delivery guys took off his shoes without me even asking. I went from a single this small ottoman double and the storage space is incredible. Thanks Dreams you haven't failed to disappoint.

5

Great Bed - Great Value

It is an absolute pleasure to finally get a good nights sleep! Our old bed was past its "sell-by" date but this is much better than I thought it would be. Not too bad to assemble - took a little while but it was worth the effort. Highly recommended - good quality and large storage on a solid base. Good product for the price

5

Quality and Stylish

This is the first bed I've actually bought myself (having rented furnished accommodation until now) and I absolutely love it. It's got great simple and clean styling, the assembly was very professional, there's plenty of storage space underneath in the ottoman and it's great to sleep on. Can't ask for much more than that!

5

Stylish looking bed

I bought this as the last one I got the headboard was too large to get up my narrow stairs. It still makes a statement. The lift up feature is handy for storage. The foot of the bed as a nice scroll style design. Very masculine, clean lines but still makes a statement. I've slept very well in it ever since purchase.

4

Looks good

A good quality bed but the assembly instructions need improving/amending. Don't put half the base and all of the cross struts in before you screw the lifting base to the metal frame. Otherwise you can't get in under the unit to screw these in. Unless you are ambidextrous this is very hard to do from outside the unit.

5

Love my new bed!

Bought my ottoman bed when it first came into store and was on special offer ! It was fantastic value for money and has an amazing storage capacity. Came I need small boxes ( so went up the stairs) and I was delighted by the service received in installing it. Thought of saving the money - so glad I didn't! Love it.

5

Super soft but sturdy

I was surprised at how soft the fabric was on this bed. Normally they are quite rough for wear purposes. The colour is great and it was easy enough to put together as a pair. The bed doesn't come up as much as other full ottomans that I've purchased but I did buy the superking so maybe the height differs with size.

5

Fantastic bed

We bought this in the sale and are really pleased we didn't go to a cheap unknown supplier. The bed is solid the storage system feels really robust and you can fit sooo much in. The fabric is soft and will suit any colour scheme or style. Delivery men were really helpful and really funny too. First class all round

5

Love

Love my new bed. Looks fantastic. 4ft bed has given me a little more much needed space in my room. Put together by the delivery men perfectly. Only qualm I find it difficult to get into the storage area as it is heavy to lift. Guess the heavy mattress doesn’t help. Wish I had been given advice at time of purchase

5

Very nice love it

Delivery was good when i un packed it could not believe how well it was boxed i built it all up on my own and it made a change that it was all there and no damage made up for you not having bed i ordered but was a shame it cost me more through no fault of mine thankyou all very much would use you again Andy Adams

5

Best bed I've ever bought.

After using wooden slat beds, divans and then sleeping on a mattress on the floor for years, I can finally say that I love where I sleep. The bed is so nice and high up and the headboard is really tall and comfy to sit up against. The base is sturdy and the storage underneath is plentiful! No complaints here.

5

Great Bed Frame in terms of Storage

I bought this bed frame this month, when i fixed it, i saw a good space in this bed frame. this is enough space to storage things, i have a flat, so this product is more suitable for those people who lives in flats or even in the houses, i would recommend this product to everyone, high quality with enough space.

5

Francis grey fabric ottoman double bed

I bought this in the January sale and it looks so much better than the picture .we wanted it for our guest bedroom so decided on a double bed rather than anything bigger and it's perfect.the service and delivery have been excellent and been able to choose my delivery day was the clincher in deciding on this bed

5

Perfect!

We bought the Francis Grey Fabric Ottoman Bed frame. It arrived within 6 weeks. The amount of storage underneath is just fabulous. Love the headboard. We paid extra to have the frame put together and it was worth the money. The fitters, Dave P and Damien H were fantastic - clean, quick, arrived on time.

5

Comfortable bed fits room well

I needed to downgrade the size of my bed from a king to a double so that I could have space to walk around my room. The new bed fits perfectly and the storage system works correctly. P.S. This picture was taken straight after assembly. All the stuff on the table neatly fits in the under-bed storage now.

5

Easy electric lift & roomy

I bought this to replace an ordinary bed base, which I now wish should have happened long time ago. The electric lift is very easy to use with the remote which has its own little pocket on the side of the built in headboard. I chose black faux leather, which is very easy to wipe clean. Highly delighted.

5

Great purchase

I bought this bed from Dreams. Service was excellent from purchase through to delivery and set up. Definitely worth paying a little extra to have it assembled. Purchase was for our son who I very happy with it. Ample storage and easily accessible. Highly delighted with this excellent and affordable bed.

5

Good quality

I brought this bed frame 2weeks ago in the sale i'm so pleased i did. I wanted an ottoman bed frame as I'm tight on space in my bedroom. This frame is sturdy and deceptively spacious it looks expensive too.It took my husband 2 hours to build with a little help from me! I would recommend this product

Questions and Answers About Francis Upholstered Ottoman Bed Frame

Are you able to open the electric version manually if required?

Answer: , The Francis electric would not be able to be pulled up manually as the electric pistons would resist this, you don’t want to force this. One thing to try is to troubleshoot the bed. Try new batteries first and check the bed is plugged in at the mains. If the remote needs pairing then see instructions below. 1. Turn off the bed at the mains 2. Press and hold up on the remote 3. Keep holding up, turn the bed back on at the mains. This should pair the remote again with the bed. If there is still an issue then it will need an engineer to take a look at the bed, Kind Regards, Dreams

Can you lift up the bed if the motor(s) fail?

Answer: , The Francis electric would not be able to be pulled up manually as the electric pistons would resist this, you don’t want to force this. One thing to try is to troubleshoot the bed. Try new batteries first and check the bed is plugged in at the mains. If the remote needs pairing then see instructions below. 1. Turn off the bed at the mains 2. Press and hold up on the remote 3. Keep holding up, turn the bed back on at the mains. This should pair the remote again with the bed. If there is still an issue then it will need an engineer to take a look at the bed, Kind Regards, Dreams

If you buy an electric lifting bed and power fails can you get to storage as this bed isn't slatted?

Answer: , The Francis electric would not be able to be pulled up manually as the electric pistons would resist this, you don’t want to force this. One thing to try is to troubleshoot the bed. Try new batteries first and check the bed is plugged in at the mains. If the remote needs pairing then see instructions below. 1. Turn off the bed at the mains 2. Press and hold up on the remote 3. Keep holding up, turn the bed back on at the mains. This should pair the remote again with the bed. If there is still an issue then it will need an engineer to take a look at the bed, Kind Regards, Dreams

What are the dimensions of the super king? As 0x0x0 on website for all sizes.

Answer: Hi The measurements for the Super King are as follows: Head End Height - 126cm Foot End Height - 37cm length (from Foot End to Head End) - 220cm Width (from right side panel to left) - 183cm You can find these dimensions under the 'dimensions' tab on the product page and selecting 'super king' from the size options. Thank you for your question. Kind Regards, Robin

Hi my mattress sizes 160cm (width) x 200cm (length) will this fit in the king size model of this bed?

Answer: Good Evening, The width of the Francis bed frame in King is 153cm, therefore unfortunately your current mattress may be slightly too big for this bedframe. If you would like to double check, you can use our 'find in store' feature on the website which will show you the stores near you that have the Francis bed frame on display. Kind Regards, Dreams

Will a USA king size mattress fit on this super king frame? Although the US king is slightly larger than a super king as I don't see any ridges for the mattress it should still fit with a small over hang?

Answer: , The Francis Bed Frame in Super King is designed to accommodate a Super King Mattress that measures 180cm (W) x 200cm (L) - any mattress that is not this size will likely not fit. The dimensions of a USA King Mattress is 193cm (W) x 203cm (L), therefore it is unlikely that a mattress this size will fit this frame. Kind Regards, Dreams

What are the dimensions of this bed

Answer: Hi The dimensions for this bed and the variety of sizes can be found at the bottom of the product page. Click the second tab, titled 'dimensions', you can then select the bed frame size you are interested in and see if it is the correct size. Thank you for your question. Kind Regards, Robin

What are the dimensions for the standard double bed frame? All dimensions on the web page currently appear as H0cm x W0cm x L0cm

Answer: Hi , Head End: 126cm Length: 210cm Width: 138cm Foot End: 41cm Floor to top of side rail: 37cm This is displayed on site. You may have restrictions on your browser preventing you from seeing this software. You can change this in your settings if you would like to. Thank you for your question.

what is the length of the top board on a 5ft bed please? If you click the dimensions tab of the francis and then choose different bed widths the length of the bed changes and none of them match a standard matress.

Answer: Hi , Please be assured that the measurements you are looking at are correct. The bed frame will always be larger than the mattress as the mattress sits on the inside dimensions and you are looking at the external dimensions of the frame. We hope this helps you. Thank you for your question.

I have recently bought the Francis bed supersize addition. I believe I have enough room in our bedroom for this but I have this horrible fear it may not fit up our stairs?? Could you confirm how the bed is delivered prior to being  assembled? 

Answer: , A Super King Francis will be delivered in 4 boxes, the dimensions of these are below: Box 1 - 123cm (H) x 188cm (L) x 13.5cm (W) Box 2 - 33cm (H) x 186cm (L) x 14cm (W) Box 3 - 24cm (H) x 196cm (L) x 16cm (W) Box 4 - 102cm (H) x 185cm (L) 14cm (W) Kind Regards, Dreams

Firstly is the bed mechanism quite easy to operate manually? is the fabric soft or hard to the touch? Is the fabric wipeable? 

Answer: Hi , The mechanism is very easy to use, it in fact takes all the pressure out the lift and lowering of the frame. The fabric is soft touch however it is pulled taut making it feel a little firmer. Lastly, all fabrics are to be wiped with caution. Thank you for your question.

is the storage compartment upholstered at all? Also on the manual version is the lifting hydraulically assisted, and is there a handle to help pull it down? Finally is the metal bar bit holding the mattress in place always visible at the end of the bed?

Answer: Hello, The storage compartment is made from upholstered wooden under boards. The manual version of this bed is assisted and the handle is seen at the end of the bed frame. The metal bar will not be visible until you lift the frame up for storage. Many thanks for the question.

What’s the recommended mattress thickness??

Answer: , This bed frame has been designed to accommodate a variety of different mattresses, therefore there is no recommended mattress depth. We would advise choosing a mattress based on the preference in comfort/support required. Kind Regards, Dreams

Dimensions on the website are showing 0 0. Even if I choose the correct size. What are the dimension for King Size bed please?

Answer: Hi , It may not be showing if you have certain settings on your browser that are blocking this. However, please find the dimensions below: Head End: 126cm Length: 220cm Width: 153cm Foot End: 37cm Floor to top of side rail: 37cm Thank you.

The dimensions sheet says the standard double is 210cm long, which won't fit in our room. I think as standard double size is usually 190cm long this may be a mistake on the factsheet - could you confirm the correct length of the standard double?

Answer: Hi , You are correct in saying a double mattress is only 190cm in length, however you will never have a frame the same size as the mattress. A frame will always be bigger as the mattress sits on the inside. Thank you for your question.

Hi, what is the mattress size length from the end of the bed to where the start of the headboard meets the bed? I know that is measures 210CM for small double but will it fit a 190CM Small double mattress for instance?

Answer: , The length of the small double measures 210cm and hence a mattress that is 190cm in length will fit in this space. There will, however, be a significant gap between the mattress and the head end of the bed frame. Kind Regards, Dreams

What is depth of the headboard? Can the feet be detached?

Answer: , The depth of the head board is 12cm. The feet have to be attached when assembling, meaning that they are able to be detached, however we do not recommend assembling and using this bed frame without the feet. Kind Regards, Dreams

Does this bed come with a mattress? 

Answer: , This bed frame does not come with a mattress, therefore the price displayed online indicates the price for the bed frame only. If you require a mattress, this will need to be purchased separately. Kind Regards, Dreams

Whats the maximum weight allowance allowed for your ottoman beds in superkingsize

Answer: , At Dreams we do not have a weight restriction on our range of bed frames and bases. They are designed to be supportive and will take any of our heaviest mattresses and happy sleepers included. Kind Regards, Dreams

The 5' bed in Black shows a head height of 153cm (60") whereas the wider 6' bed shows a head height of 127cm (50"). Is this correct - the smaller bed has a larger head height? Also these dimensions aren't the same when compared with the grey bed.

Answer: Good Evening, I can confirm that the height of the head end is 127cm which is the same for all sizes. I apologise if you were displayed any sizes that were incorrect when viewing this product on our site. Kind Regards, Dreams

 I have this bed on order and I am suddenly concerned. I spent more time looking for a mattress and failed to check the bed properly. The base seems very thin and feel it will not be strong enough. Also it looks like the whole mattress sits on top of the 

Answer: , The platform base is made up of 2 pieces of solid wood that will be strong enough to withstand most mattresses. The ottoman mechanism will generally assist lifting of mattresses up to 80kg. Kind Regards, Dreams

Can the headboard be removed?

Answer: , The head-end is an integral part of the bed frame and cannot be removed permanently. If you wish to purchase an ottoman without a head-end, we suggest taking a look at our ottoman divans. Kind regards Dreams

The measurements for super king size are confusing.  The head end is stated as 127cm / 72 inch. However, 127cm is 50inch. This is the same for the length and width, they are not correctly converted. Please confirm what the correct measurements are. Thank

Answer: Hi , The correct dimensions for the super king are as follows: Head-end: 127cm (50 inch) Length: 220cm (87 inch) Width: 185cm (73 inch) We will update the website to reflect this. Thank you for your question.

What are the dimensions of the wooden feet on the frances ottoman be? I would like to buy ‘protective cups’ to avoid staining the carpet. Will the the staff that are building the bed be willing to place them under the legs?

Answer: , The feet are 9.5cm tall and 5cm wide. If you have purchased the assembly service, please ask the team to put the protective cups on the feet and they will be able to do this for you. Kind Regards, Dreams

Does this ottoman base have an enclosed bottom? meaning the compartment has a floor, raising your stored items off the ground? If so, what is the depth of this compartment?

Answer: , The Francis bed frame has solid base panels as the floor of the ottoman and therefore the items you store here will be raised off of the floor. The depth of the storage area is 27cm. Kind Regards, Dreams

What is the width of the headboard please

Answer: , The width of the head end will depend on the size required, please see dimensions below: Single - 94cm Small Double - 124cm Double - 139cm King - 154cm Super King - 184.5cm Kind Regards, Dreams

Is the mattress likely to move around seeing it sits in top of the base 

Answer: , Although the mattress will sit on top of the base, the weight of the mattress should be enough to hold it in place. The handle to lift the base should also help to prevent movement. Kind Regards, Dreams

Is the one with the electric lift easy to disassemble once assembled for moving purposes?

Answer: , If you scroll down the product page, there is a link to the assembly instructions. This should give you an idea as to what is involved to build and disassemble the bed frame Kind Regards, Dreams

is mattress inclusive?

Answer: , This bed frame does not include a mattress, therefore the price displayed is for the bed frame only. If you require a mattress, this will need to be purchased separately. Kind Regards, Dreams

What depth is the Ottoman storage and what litre capacity?

Answer: Hi , The litre capacity for the Francis double ottoman is 469 litres. The storage area is: Length: 194cm Width: 128cm Depth: 225cm We hope this helps you. Thank you for your question.

I noticed this ottoman has a solid base that the mattress sits on. Does this allow the mattress to breath? Would a slatted base be preferable?

Answer: Hi , Mattresses can be used on either base. If you have some concerns please be assured that most mattresses come with air vents that allow the mattress to breathe. Thank you for your question.

Just assembled the king size manual frame but our mattress is very heavy and almost impossible to lift up for the storage.Also the hydrolics do not support weight of the mattress.What can I do now?Would it be better to have bought the electric instead?

Answer: , The Ottoman is designed to support every weight of mattress. Please contact our Customer Service Team who will be able to help you with this issue. Kind Regards, Dreams

When the ottoman is pulled up / is open, what is the height of the bed? 

Answer: Good Evening, The height of this will depend on the size of the frame, please see options below: Small Double - 130cm Double - 130cm King - 134cm Super King - 134cm Kind Regards, Dreams

What is the weight limits of the bed when it comes to heavier people?

Answer: , Our bed frames have been designed to accommodate a variety of different mattresses and sleepers alike, therefore we do not offer specific weight limits. Kind Regards, Dreams

What are the dimensions of the flat pack box's when the item is delivered??

Answer: Hi , Box 1: 143cm x 123cm x 13cm Box 2: 33cm x 14cm x 140cm Box 3: 196cm x 14cm x 139cm Box 4: 98cm x 14cm x 139cm We hope this helps you. Thank you for your question.

Hi, what sort of fabric is the grey version of the bed made from? It is that sort of ‘faux suede’ material? Thanks!

Answer: , The fabric on the Francis is not a faux suede feel, it is more of a fabric wool feel. The fabric is not wool, but has a more wool like feel to it. Kind Regards, Dreams

What are the dimensions of this bed in the image?

Answer: Hi This bed frame has the sizes detailed in the 'DIMENSIONS' section of the product page just below the 'OVERVIEW'. Thank you for your question. Kind Regards, Robin

Will the delivery team take away the old bed ?

Answer: , Yes, when your new bed is delivered our team are also able to take away and recycle your old bed - this service can be purchased at the checkout. Kind Regards, Dreams

We are looking at the small double, please can you suggest a few quality mattresses for this size bed as want the best fit. Read in a review on here about the sizing issues so want to get it right first time around. We are after a medium-firm matress.

Answer: , All of our small double mattresses will be a suitable fit for this frame. Two of our most popular mattresses are the Annison and the Maitland. Kind Regards, Dreams

we have limited space does the 4foot 6inch come made up

Answer: , This bed frame comes flat packed in 4 x boxes. The bed will then be assembled in the room of your choice if you select this service at checkout. Kind Regards, Dreams

Hi, Can you please advise of the dimensions of this bed (kingsize) I am particularly interested in in the height including the headboard Thanks

Answer: , The height of the bed frame including the headend is 127cm. The full dimensions can be found on the product page under the 'Dimensions' tab. Kind regards Dreams

Do you remove old bed

Answer: , We do offer a bed removal/recycling service which you can opt into for a charge dependent on size and type of bed through the checkout process. Kind regards, Dreams

Do you take away the old bed

Answer: Good Evening, When our delivery team deliver your new bed, they are also able to take away your old dismantled bed frame. The price of this service is £23. Kind Regards, Dreams

Would the electric lift function work ok with any of your mattresses on top of it?

Answer: , Yes, this bed frame has been designed to work with and accommodate any of our mattresses, so all would be suitable for use with the frame. Kind Regards, Dreams

I have a European size mattress so if I use this bed, it will overhang on both sides by 5cms. As the mattress sits flush on the frame, will this be any real comfort problem?

Answer: Hi A Shukla, Yes, you cannot do this without possibly damaging yourself or the mattress over a period of time. We strictly advise against this. Thank you for your question.

Is the manual option heavy to lift? What difference do the 2 slat options make? Is there a weight limit for the storage compartment? Thanks

Answer: Hi , The lift should be fine, there is no weight limit for the storage compartment. This comes with a platform top and not slats. Thank you for your question.

How deep is the storage area? Can I fit suitcases within it?

Answer: Hi , The litre capacity for the Francis double ottoman is 469 litres. The storage area is: Length: 194cm Width: 128cm Depth: 225cm Thank you for your question.

Is the headboard removable?

Answer: , The headboard on this frame is not removable for use. However, it will be delivered as a separate item and then fixed to the frame. Kind Regards, Dreams

Hi, what is the measurement of the legs? I.e. the space underneath the bed from the floor to the very bottom of the bed? Also how far in from the outer sides are the legs? I'm wondering if they will reach over my skirting board, thank you

Answer: Hi , The space underneath the bed from floor to the bottom of the bed is 9.5cm. The legs are only 1-2cm away from the siderails. Many thanks for your question.

I love this bed but I'm worried the fabric headboard will get grubby over time. How do you clean it? Is it removable? I do not want the leather one even though I realise it would be easier to keep clean. Thanks

Answer: Hi , The head-end is not removable for this bed frame. A lightly dampened cloth would be the best way to clean this bed frame. Thank you for your question.

Hi, is the headboard removable? Can the bed be assembled and used without it? Thanks,Atul

Answer: Hi , No this is not removable. If you would like a removable headboard please look at our range of divan where you can get a headboard separately. Thank you.

Can we use this bed without the feet or can I get feet of smaller height to reduce the overall height of my bed

Answer: , Unfortunately we do not offer the option of shorter feet for the Francis, we wouldn't recommend using this bed without the feet Kind Regards, Dreams

How high is the bedhead on the kingsize Francis Upholstered Ottoman bed frame. The dimensions say 153cm but should that be 127cm as per the rest of the sizes? Is the Orchard Pocket Spring mattress suitable for this bed and how is it captivated on?

Answer: , Yes this is correct, the height of the head end is 127cm. The Orchard mattress would also be suitable for this bed frame. Kind Regards, Dreams

Is this price includes mattress as wel or just bed frame it is

Answer: Good Evening, The price displayed online is for the bed frame only, if you require a mattress, this will need to be purchased separately. Kind Regards, Dreams

Does the double bed come with headboard included in the price 

Answer: , Yes the head end is part of the frame and so the price displayed includes this. This is the same for all available sizes. Kind Regards, Dreams

Does the mattress slip off the bottom of the bed or move around? Asking as it doesn’t look like the frame has anything to hold the mattress in place from the bottom.

Answer: Hi , No the mattress is secure. Pop into the store and you will clearly see these are very good frames, no sliding around to worry about. Thank you.

My mattress measures 180cm x 200cm Would this fit the super king size ?

Answer: Hi , Yes, your mattress is a UK standard size Super King. All of our mattresses and bed frames are measured to UK standard sizing. Thank you.

Can the feet be taken off this bed? It's currently too high for a bedside crib but without the feet it would be the perfect height.

Answer: , We wouldn't recommend removing the feet from this bed, as they are required as part of the bed frame's structure Kind Regards, Dreams

What is the internal storage depth, the description says 20cm which seems quite shallow but the dimensions shows 37cm? Thanks

Answer: , The maximum item height that can be stored within is 21cm, in order to avoid any interference or damage to the base. Kind Regards, Dreams

Hi I have just bought the 4ft francis ottoman base and only have 5 inches between the end of the bed and wall. Is this enough room to reach from the side and pull the base up? Thanks.

Answer: Good Evening, The ottoman element of the Francis lifts up, and not out - therefore 5 inches from the end should be ample space. Kind Regards, Dreams

Does this bed disassemble to fit up a narrow staircase please?

Answer: , This bed comes in 4 x boxes and requires assembly. This can be taken up stairs in parts before being assembled. Kind Regards, Dreams

I would want to have this assembled. What is the cost for a small double please ?

Answer: Hi Siggy46, Upon checkout you can add assembly services to your order and it will display the prices per bed type/size. Thank you for your question.

Hi, I am looking for a bed on casters so that I can move the bed by myself to clean behind the bed.

Answer: , We would recommend looking at our range of Divan Bases as many of these can be purchased with casters. Kind Regards, Dreams

Hi - is the headboard included 

Answer: , Yes the headboard comes as part of this bed frame and so is included in the price displayed online. Kind Regards, Dreams

I am after a storage bed and like one of yours...but I need the old divan base (not mattress) taking away...clearly I can't do this. It is is 2 halves. I am happy to pay for this service. Any help?

Answer: Hi , Yes we offer recycling services at an extra cost. You can add this to your order upon checkout. Thank you for your question.

Hello, is the lift mechanism in the Francis bed the same as the Hopkins bed

Answer: , The lift mechanisms on these frame differ from one another as they are from different supply bases. Kind Regards, Dreams

What's the brand of this bed and where is it made? What is the maximum weight of mattress it can lift up?

Answer: Hi , This is an ottoman bed frame and there is no weight limit. It is compatible with any mattress. Thank you for your question.

Hello, would you be able to tell me if the bed frame in the picture for this product is a small double or a double. Thank you

Answer: Hi , These are only used for photo purposes only, but this should be displaying the double size. Thank you for your question.

Hello, Does the King Size come in separate parts to fit up the stairs? And if so would the headboard be the largest part?

Answer: Good Evening, Yes the king bed frame will be delivered in 4 boxes. The largest box will measure 123cm x 158cm. Kind Regards, Dreams

Can this open from sideways on to the bed?

Answer: , This is a front lift ottoman, unfortunately this is unable to be changed to open from the side. Kind Regards, Dreams

Does this small double bed come in dismantled or is it already built

Answer: Good Evening, This bed frame in the small double size will require assembly - it will not be delivered built. Kind Regards, Dreams

I have had product No 261-00406 for about 5 years, and am about to move house and wish to take my bed with me. Would you please furnish me with the assembly instructions, to help me reassemble it in my new home. Thank you Raymond J Brotherton

Answer: Hi , You can download the assembly instructions in the product description, you will see a link. Thank you for your question.

Can I have /p/111-00430 mattress with this bed frame? Or, what is the maximum mattress height for this frame?

Answer: Hi , Yes, this mattress is suitable with this bed frame. There is no maximum mattress height. Thank you for your question.

Can the electric version be opened manually (in case of electrical failure, broken machinery etc)? Or will anything stored inside be trapped there until it's been repaired?

Answer: Hi , Yes, but you can pop the slats off to access the inside if you needed to as they just click back into place. Thank you.

Hi, what are the internal storage dimensions of this bed please?

Answer: Good Evening, Please indicate your required frame size as this will impact the size of the storage area. Kind Regards, Dreams

Are the bed frame and feet made from hardwood?

Answer: , The feet of this bed frame are pine, the head end, side rails and foot end are soft wood. Kind Regards, Dreams

I see in a post it says it is delivered in 4 boxes. How is the mattress base delivered?  Is it in one full piece? 

Answer: Hi , No, this will be as stated in 4 boxes. You would never get a pre built frame to navigate your home. Thank you.

Would 2 by 3 ft  matresess fit on the super king bed frame 

Answer: Hi , You would need a 6'0 x 6'8 (180cm x 200cm) mattress to go on a super king bed frame. Thanks for your question.

Hi! For the double bed, how tall is the headboard? How high off the ground does the top of the headboard go? Thanks!

Answer: Hi This bed frame has a headend hight of 127cm (54inch). Thank you for your question. Kind Regards, Robin

Is the fabric 100% cotton?

Answer: Hi Yes, this bed frames fabric is made from 100% cotton. Thank you for your question. Kind Regards, Robin

I have this electric bed and would like to know if I can put longer legs on it to raise it for an elderly person.

Answer: , Unfortunately you are unable to attach any alternative legs to this bed frame. Kind Regards, Dreams

Are the measurements on the superking correct? The length is 5cm shorter than the kingsize which looks unusual.

Answer: Hi , No, they should be the same length. This has now been amended. Thank you for bringing it to our attention.

Hello,what “dreams” mattress size is more suitable for this bed ?

Answer: Hi , Dreams mattress sizes are a standard UK size and will fit our bed frames. Thank you for your question.

Does the storage compartment of this bed have a solid base?

Answer: Hi , Yes the storage compartment has a solid base. We hope this helps you and thank you for your question.

How much weight can the small double hold? Thank You

Answer: Hi , Our beds do not have weight limits. Any weight limit should be fine. Thank you for your question.

Does the mattress sit on spring slats or a firm base?

Answer: , This bed frame does not have slats, the mattress sit on a solid base. Kind Regards, Dreams

Is it possible to order the Francis Ottoman bed in a single with side opening and not end opening please? (Not remote control)? 

Answer: , Unfortunately we do not sell the Francis with a side opening ottoman. Kind regards Dreams

The bed opening mechanism is operated by remote control, can it be operated manually by hand?

Answer: Hi , There is an electrical assisted version, or a manual version. We hope this helps you.

Is the base of the mattres a solid wood or slats for the king and super king models?

Answer: , This bed frame has a solid base and does not use a slat system. Kind Regards, Dreams

If the bed length is 210 does this mean your standard mattresses don't fit and I would require a longer than normal mattress?

Answer: Hi , No, this measurement includes the headboard and the frame end. Thank you for your question.

Hi, I have a mattress that weighs 65kg. Would it be ok for this bed frame?

Answer: , Yes, your mattress will be suitable for use with this frame. Kind Regards, Dreams

Does anything stored underneath sit on a board bearing the weight, or the floor itself?

Answer: Hi , There is a solid board separating the floor and the bed. Thank you for your question.

Whats the weight limit on the bed?

Answer: Hi , We do not have a set weight limit on any of our beds. Thank you for your question.

is it easy to lift the base to use the storage area on the manual lift beds?

Answer: Hi , Yes this is very easy, very little effort is required. Thank you for your question.

What is the weight of the single Francis bed frame please? 

Answer: , The single Francis Ottoman bed frame weighs 81 kilograms. Kind Regards, Dreams

On the super kingsize does the base come in two sections ??

Answer: Hi , This item comes flat packed. We hope this helps you. Thank you for your question.

Can staff assemble this on delivery?

Answer: Hi , Yes they can, assembly is a service we offer at an additional cost. Thank you.

Hi  How many packages is Double bed frame and size. 

Answer: , The Francis in a double will be delivered in four boxes. Kind Regards, Dreams

The single bed - is the opening at the side or the bottom please?

Answer: Hi , Every size of this bed frame will open from the footend. Kind regards Dreams

I have a silent night super king  mattress that weighs 76kg.  Will a super king ottoman front lift work correctly for this mattress weight

Answer: , Yes, the Ottoman can lift a mattress weighing 76kg. Kind Regards, Dreams

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