Tempur Cooltouch Cloud Elite Mattress - Medium

10 Specifications4 Questions46 Reviews
Code: 163-01075
Retailer: DreamsDreams
Height/Depth: 25cm
Updated: 8/17/2019 12:25:44 PM
4/5 - 46 reviews
Rated 4/5 based on 46 customer reviews


What Makes It Great

I bought two of these, GREAT for about a month - perfect sleep. The first is four months old and now is so painful we can't sleep on it. The second is two months old and is also now agony. What dreams should tell you - and didn't tell us - is that they sink. That's right, they sink and they don't come back up. They become soft half way down the bed. So then you begin having a painful lower back. We have had inspectors come to see us and have admitted... that these beds do this. BUT we can't have a refund as it's a normal part of the bed. So sinking mattress, which changes shape and become soft where you behind is - quite normal. The inspector recommended not buying one again. Could we have our money back - after Dreams recommended us to buy these specifically - on their advice - I said money wasn't a problem what bed is best.... check independent reviews on other sites and you'll find the truth

A Medium firmness mattress is the most common build offered due to the range of suitability offered in such a mattress. This type of mattress will be better suited toward averagely weighted people, while lighter people should opt for a medium-light, and heavier people considering a medium-firm.

Stay cool regardless of how hot it is with the special cooling properties within this quilted cover.

Hard wearing but not at a risk of losing the support that your body needs. Bare in mind that a mattress typically only get's replaced after 8 years, so durability is important for that sort of lifespan

Normally you only see a 1 year guarantee as standard. You know that a product is of the highest quality when you have this sort of protection against any sort of failure and dipping that may occur outside of normal settlement

A decent height for padding material representing a barrier between you and the springs that make up the core of the mattress. This type of mattress should be comfortable as a result of the depth of this soft and comfortable material

A decent height for padding material representing a barrier between you and the springs that make up the core of the mattress. This type of mattress should be comfortable as a result of the depth of this soft and comfortable material

Average mattress depth, suitable for most mattress covers.

The benefit of being removable is that you are not stuck with unsightly stains that you cannot get out of your mattress. Cat being sick on the mattress? No dramas, throw it in the washing.

Questions and Answers

DO YOU COLLECT THE OLD BED m when delivery a new one

Answer: Hi, This can be an option if you add it to your order. Either add to your order upon checkout, or ask in store if buying in store. This will be an extra cost. Thank you for your question.

Hi does this come with the 100 day trial sleep?

Answer: Hi , No, this mattress comes with our standard 40 night comfort guarantee. You can read more about this here: https://support.dreams.co.uk/hc/en-gb/articles/205720401-40-Night-Comfort-Guarantee Thank you for your question.

Can these be used on a adjustable/ multi functional beds?

Answer: The Tempur Cloud Elite Mattress can be purchased specifically as an adjustable mattress - you can find this item online by searching for product code 161-00100. The standard Tempur Cloud Elite Mattress is not suitable for use on an adjustable bed. Kind Regards, Dreams

I have bought a Tempur cool touch cloud elite mattress and protector. Does the mattress protector go directly on top of mattress or underneath zip onto foam ?

Answer: The Mattress Protector sits directly on top of the mattress, not underneath the zip. Kind Regards, Dreams

Customer Reviews

Based on 46 review

Extremely comfortable mattress

Bought this mattress without trying it first which was a bit of a risk but I’d read some good reviews and had previously had a tempur mattress on another bed. I went for the medium instead of medium firm this time. The first night I was very disappointed . The mattress felt hard and uncomfortable. I did some research and realised one needed to heat the mattress up first. It was the deep of winter and no heating in my room . The molecules in the mattress need to expand with heat. So I turned the heating on and took the bed covers off during the day and then tried it again the next night . Perfect. No problems at all. A very comfortable mattress indeed

Great mattress!!!

I bought this a month ago, was not sure as it is very expensive but it is really a different experience to sleep on a tempur mattress! Very comfortable and support your body, at the same time does not feel hard, worth every single penny; I used to wake up a bit stiff(lower back problem) but after a month I feel much. much better. I certainly recommend it, you will not believe the difference that it makes to your night sleep. Also a well done to the delivery drivers Terry and Ben for being polite, kind and perfectly on time!!!

Best mattress ever- excellent

Originally purchased the Cloud 22 Deluxe but found it made me uncomfortably hot. Exchanged during the 40 day period (paid extra) to this one (all staff at Dreams very supportive and helpful) and it is fantastic. Lovely support yet also a nice cushioned feeling in all the right places and NOT hot. Fair to say not cold either. In fact just right ( as Goldilocks would say). Better still the top is removable and washable (unlike previous model). Worth the investment!

Cool Nights Kip

Firstly can’t praise the delivery guys enough. Sound lads. Had the mattress for a month now. The cool touch is a good feature and a nice ‘welcome to bed’ kinda feel. The only negative is sometimes you wake up with bed sheet all tangled underneath you because a standard bed sheet unhooks off the corners. May need to invest in a proper fitting one. Other than that it’s super comfy. And a decent nights kip with it

Another great Tempur mattress

The last Tempur we had for 14 years and was till OK. Unfortunately my wife is in the midst of the change so the old one used to reflect heat back up. That is why we have gone for the CoolTouch one which appears to certainly help. The delivery was brilliant and the two guys were very efficient, courteous and took their shoes off when they came in the house. Please pass on thanks to Rob and Carl.

Maximum comfort

My mattress arrived a few weeks ago and it has completely changed my weekends - no longer am I getting out of bed as soon as I wake up to go downstairs and watch tv, now I am wanting to stay in bed and watch tv instead because of how comfortable it is. People said I was crazy spending so much on a mattress but my back pain is completely gone and I feel more refreshed when waking up of a morning.

What a great nights sleep!

So pleased that we bought this mattress, my neck and shoulder pain completely disappeared after the first couple of nights sleep. It has taken a little time to get used to the different feel, sometimes my wife feels she may roll right out of bed because the edges of the mattress are not rigid. However it is the best mattress we have had and I wish we had bought it years ago.

Comfortable night's sleep

It’s good but it’s not 2K good. getting comfortable once you’ve sunken in to the mattress is also literally an uphill struggle! It’s hard to move out of your sinkhole. Having said that your partner will be undisturbed by your constant moving about which is a big plus! I’ve also noticed a definite reduction in sciatic problems since switching to this mattress.

Too firm

We bought this and to be honest I'm disappointed. My husband is overweight and finds the mattress ok, I am slim and find it much too firm! Twice I have been woken up with pressure pain at the base of my spine whilst sleeping on my back.It's marketed as a 'medium' but I've found it's more like a firm. I certainly woundn't buy this again.

Lovely matress

I chose this matress as it felt comfortable to lye on in store, i had this matress for about a week but during the night and when i woke up my back was so painful, I went back to a store that advised me to go for a firm matress for more support, luckily tempur offer exchanges and I was able to exchange the matress for the firmer one

Comfortable and supportive

Very comfortable mattress, providing support without being too firm. I used to feel pressure on my lower back with my old mattress which has disapeared with the tempur mattress. Only minor thing is it seems a little short in our bedframe compared with our previous mattress despite both being standard double mattresses.

Lovely mattress

Bought this mattress about 3 weeks ago. I had a slight problem getting into bed as the new mattress was much deeper than my last one and as I'm approaching 80 I struggled with the height. I've sorted that out now and wouldn't change it as it's really comfortable with plenty of support, just what I needed.

tempur mattress

i brought this item a month back, its a really nice mattress hold ur body shape whilst u sleep and provides a good nights sleep. it is a little hard to move around during the night as its a memory foam mattress so i have to use a lot of strength to change position, however i have become use to this.


Had this for 3 weeks now and I'm over the moon with it. I could not believe that a mattress could be so comfortable, I normaly like a firm mattress but this medium is ideal just the right amount of firmness and it seem to mould around you it enables the best sleep experience I have ever had

Tempur mattress

I tried the cheaper option gave it away after 11months .my wife talked me into this she being of the school you get what you pay for ,it’s a lot of a lot of money but in a class of its own,no others come close good nights sleep,you can’t go wrong with dreams would recommend CH


I have had this mattress one week now. It is still a little too hard/firm, but I am hoping that it will give a little over the next month or so, in order that I can feel the cushioning effect. The sheets do not seem to fit exactly and are loose, possibly because of the corners.


I took delivery of my super king cloud elite about 2 weeks ago. I now sleep right through every night, which I have never done before. Soft, yet supportive and comfortable, I would highly recommend it as great value and worth every penny.

What a bed

We have had the Tempur cloud elite mattresses about 2weeks now a bit expensive but I couldn’t praise it enough, what a bed you just sink into it . I’m have to get up early in the morning but with this mattress it’s a struggle to get up

Perfect for Hot Weather

The Cooltouch layer is great for keeping you cool as the material is especially designed to keep you cool unlike other Tempur mattresses. The is one of the most comfy mattresses I laid on and give great support for your back.

Cool touch sensation

Bought this for the cool touch as I overheat in bed.not as cool as I hoped.considered exchanging it but little advice from dreams on what would suit me better!recommend it for comfort if overheating is not an issue for you

Beautiful nights sleep

I brought this a couple of weeks ago and since doing so I have slept well. Yes the mattress is expensive but I think it is money well spent. My husband who also suffers from lower back pain has not mentioned his back also.

Great mattress, same Husband

After many years on a reliable mattress it was time for an upgrade, Purchased this in January, hands down is like sleeping on a marshmallow.. hasn't stopped the husband from snoring but I wasn't expecting a miracle.

Great mattress!

We bought this mattress about a month ago and we loved it from the first night! No more waking up in the night with aching hips, can’t believe it, should have invested in one years ago instead of blaming old age.

Very comfy!

Purchased about one month ago and, at first, was a weird experience as compared to our old sprung mattress. After a couple of nights, however, we grew to love it and it now gives a blissful night's sleep


They are exspensive but all the good mattresses are. Everything has gone up in price so much now that if you want quality and luxury unfortunately you do have to pay for it. I love this mattress

Good Matress

We have had this mattress for 3 weeks now and are still getting used to it. It is very comfortable and supportive, we have also got the Tempur Pillows which are also good for supportiveness.

Couldn’t be happier

I received my purchase just over a week ago and couldn’t be more pleased. The delivery guys were curtious, bed ‘simple’ to assemble and the mattress is a Dream. Have never slept better.

Best nights sleep ever!

We bought this mattress a few weeks ago and it is by far the best mattress purchase we have ever made. Some people might say it is expensive but you can’t put a price on comfort ;)


I purchased this Tempura Mattersey approximately one month ago as my husbands not too old bed had lost it's bounce. Since the fist sleep my husband has had blissful sleep.

Comfortable Mattress

This mattress is super comfy, moulds around you without you know it is doing so. No matter what position you sit or lay in it is always comfortable

Good Quality

We bought mattress 1 month ago. It’s a great product, very comfy and we are very happy we bought it. It’s a little expensive, but worth it.

Sleep happy

Bought mattress from dreams really happy with this mattress getting a good night sleep helped with my neck and back problems happy .

Very comfortable

Really comfy, still can be a bit hot even with the cool touch. But apart from that worth the money spent.

Very comfortable

A little pricey but super comfy, especially with the cloud pillows. I'm very happy with my purchase.

Tempura Cool Mattress

Such a good nights sleep and no more backache since getting my fantastic Tempura Cool mattress.

Really Comfortable!!!!

Had this mattress for a month now, so comfortable, expensive but well worth the money

So comfortable

I have had this mattress for 2 weeks and am very pleased with it so far


Bought a month ago. Wife likes it I'm okay but a little disappointed.

Both bed and mattress is great.

Temper mattress has been just we was looking for. Worth every penny.

Great mattress

I brought this couple weeks ago so happy with it so comfortable

Very uncomfortable

We got this on Friday this is Sunday my back pain I unreal


Wonderful sleep from the first night an amazing mattress.


Salesperson dealt with me professionally and efficiently

Best mattress ever!!

Amazing mattress, it's the best bed I've ever slept in!

good selection

felt a bit firm but it has now softened and I love it.