Tempur Cooltouch Sensation Elite Mattress - Medium Rated 4/5 based on 90 customer reviews

Tempur Cooltouch Sensation Elite Mattress - Medium

11 Specifications7 Questions90 Reviews
Code: 163-01073
Retailer: Dreams
Height/Depth: 25cm
Updated: 11/12/2019 11:45:03 PM
4/5 - 90 reviews


What Makes It Great

We bought this mattress with great excitement, having already had a lovely, softer memory foam mattress by Comfort Care for the last 12 years, but wanting to upgrade to a King size. We were also looking forward to having the cool touch surface, as they can get a bit warm. We opted for the Cool Touch sensation because my partner didn’t want the sinking feeling of the softer cool touch cloud one. Both my partner and I have been suffering with sore backs, I’ve had my fibromyalgia flare up and my partner has sore hips from the pressure. It’s a real ordeal going to bed, and I’m having to take Co-Codamol every night to manage any sleep on the bed. We went back to the store, and realised that the one in the store felt much softer than ours. the sales man said that the bed arrives with only half the cells in the bed opened, and that apparently this is why the Tempur mattresses have a 30 day comfort guarantee?! He also explained that the one in the store feels softer because it’s older, and that it takes several weeks for the cells to open up. WHY not make the cells open up in the factory? It seems strange to offer 30 day comfort guarantee *because* you know the bed won’t feel like it should. My partner and I are not enjoying the bed at all, and wish we’d been able to buy a softer bed that wasn’t so ‘ like the Comfort Care inner wisdom that we already have. I think that sadly, we’ll have to return this and try to find something more suitable. He’s waking up at 6am too sore to sleep any more

A Medium firmness mattress is the most common build offered due to the range of suitability offered in such a mattress. This type of mattress will be better suited toward averagely weighted people, while lighter people should opt for a medium-light, and heavier people considering a medium-firm.

Stay cool regardless of how hot it is with the special cooling properties within this quilted cover.

Similar to memory foam in that the technology within is going to respond to any change in movement by continuing to adjust and offer support for your body

Hard wearing but not at a risk of losing the support that your body needs. Bare in mind that a mattress typically only get's replaced after 8 years, so durability is important for that sort of lifespan

The benefit of being removable is that you are not stuck with unsightly stains that you cannot get out of your mattress. Cat being sick on the mattress? No dramas, throw it in the washing.

Normally you only see a 1 year guarantee as standard. You know that a product is of the highest quality when you have this sort of protection against any sort of failure and dipping that may occur outside of normal settlement

Average mattress depth, suitable for most mattress covers.

Questions and Answers

Hi we have just purchased this mattress if you put a tempur mattress protector over it will you still feel the coolness or will it not work

Answer: The CoolTouch effects can be be felt through the Tempur Mattress Protector. The current protector is not just a 100% waterproof surface layer but it comes with natural fibres that are breathable/regulatory through its Tencel materials. Kind regards, Dreams

Hi tempur cool mattress has arrived just getting used to it , can we use a protective cover as well or stick to the one already on it . Also the mattresses are colour coordinated . Which one is a medium ours is yellow . Feels really form .

Answer: Yes, we would recommend that you use a mattress protector as this helps to prolong the life of your mattress whilst keeping it fresh and hygienic. The Tempur Sensation 'yellow piping' is a medium comfort grade. Kind Regards, Dreams

Hi/ is this mattress compatible with oak bed frame with sprung slate? Thank

Answer: Yes, this mattress will be compatible with this type of bed frame. However, the use of sprung slats may alter the feel of the mattress, making it feel slightly softer. Kind Regards, Dreams

I have had my new mattress just over a week. My husband says we don't need to do anything, I say we should rotate it. which is correct

Answer: We recommend that your rotate your mattress from head to toe weekly for the first three months and then every month thereafter. Kind Regards, Dreams

I am awaiting delivery of my tempur mattress and I am wondering is the top layer waterproof? Had a lot of information to take in when I ordered it. 

Answer: Good afternoon, The top layer is not waterproof. We would advise that you purchase a mattress protector. Kind Regards, Dreams

Taking delivery on my new tempur cool touch mattress tomorrow. Does anyone know what mattress protector you need as don't won't to loose the cool touch sensation? 

Answer: Hi Sweetdreams1, We would only recommend the Tempur mattress protectors for the Tempur mattresses. Thank you for your question.

Hi,  Does the 40 night trial guarantee service apply to Tempur as well? 

Answer: Yes, the Dreams 40 night comfort guarantee applies to our Tempur mattresses. Kind Regards, Dreams

Customer Reviews

Based on 90 review

Great service

We went in to the Dreams store in Inverness to look for a new mattress. The staff in the store were very helpfull but not at all pushy. We found a new mattress that we liked, but decided to go away and think about it as it was a lot of money, even in the sale. We decided to buy a new bed base and mattress, both of which we had viewed in the Inverness store, but ordered it online from Dreams. Again service was excellent and we were kept updated of the progress of our order up until it was delivered. The two delivery people were very good with them both wearing carpet protectors on their feet even though we said they didn't need to. We opted to put the bed together ourselves and instructions were very clear and the bed went together very easily. The bed base is very solid and well built. The mattress is without doubt the most comfortable mattress I have slept on, and although expensive well worth the money Overall great service, great bed & mattress which has led to some great nights sleep

good mattress

Bought a kingsize medium Tempur mattress several weeks ago. I am used to sleeping on medium coil sprung mattress with soft pillow top so thought memory foam might take some getting used to. But was all comfortable from the first night and ever since then. Glad I did not buy the softer Tempur mattress, as this would have been too deep & restrictive when changing position. The medium mattress I bought gently moulds to body contours after a few seconds, supporting the small of the back when sleeping on my back, and also soft and supportive of hip joints when side sleeping. Easy to turn over in bed. Good for sitting on the side of the bed, easy to get up from. I am an active 58 year old with mild curvature of the spine and tender joints.I anticipate this mattress taking me into older age well.

The best mattress we have ever owned

We had previously bought or mattress from Dreams and were so happy with the mattress we didn't consider buying anywhere else. We visited the Dreams store in Uddingston, where the excellent staff member used a computerised system to assist in finding the best mattress for us. We tried several mattresses from the suggeste, which were all really comfortable but as soon as we tried the Tempur CoolTouch Sensation, we didn't want to get up. So, decision made, we ordered this mattress. On delivery, the staff, very smart in their uniforms, took the mattress to our bedroom, unpacked it and set it up for us......very friendly, helpful and very efficient. Thoroughly recommend this mattress.


Despite having followed the delivery man's instructions regarding airing the mattress for 1hr in the bag and 2 hrs uncovered before dressing the bed... I actually left it 5 hrs, with open windows.. it was really bad as regards fumes coming off the mattress. The fumes made my eyes water and I had breathing difficulties akin to asthma. It took a week to air it, I removed the duvet and pillows every day to air it and left an extractor fan running. That said, it is really comfortable to sleep on now my back has adapted to the change. I think the type of fire retardant used needs to be looked into.

Too firm for medium

We purchased this mattress a year ago now and to be honest, we have never had too many issues apart from that the mattress we chose was supposed to be medium but it feels much firmer than the medium that we tried in the store. We was advised too "give it time" so the beads inside can warm up, settle and once its had some use, it'll be like the one in store. We have given it a whole year now and it still feels too firm. The mattress doesn't mould around my body like advertised and its not what was expected. Overall not very satisfied.


I have struggled with back pain for many years and never really had a comfortable nights sleep. I decided to change my mattress and selected this Tempur mattress. From the first night I can say it has changed my life. I now have comfortable nights and rarely wake up with pain. It's excellent quality, which is what you would expect from Tempur. I would recommend this mattress to anyone who struggles with back pain or issues with turning over in bed at night.

So good !

I bought this mattress about 3 weeks ago. The first week I was unsure if I had chosen the correct one as it felt a bit firmer than I remembered from trying it in the shop. I now know it was the right decision. I do think you need time to adjust to any new mattress and thankfully tempur gives plenty of time to change your mind. I now absolutely love my new Tempur Cool touch Sensation Elite mattress. Don’t want to get out of bed in the morning!!

Fantastic product. Greatly improved sleep quality.

The difference in sleep quality was apparent from the first night. This mattress really does do what the makers claim. It supports you in whatever position you adopt. We both found this much more comfortable than previous mattresses. The matching pillows are also fantastic. It's true that these are more expensive than some other products but in our opinion they represent great value due to the higher quality.

Very Impressed

This is hands down the best mattress we've ever used, you don't feel any movement from your partner while sleeping so if they get up or are restless in the night it doesn't wake you up. It's so comfy and perfect mix of soft touch but firm through out the bed always bounces back to original shape as soon as you get up so no dents or premade curves in the bed.

Best nights sleep!

I normally sleep pretty well anyway my husband however can never sleep. He constantly is lying awake all night with insomnia and this has absolutely changed our lives! It provides the right amount of support and we both sleep through the night! It’s the best nights sleep we’ve ever had! The delivery guys were also really helpful! The dog loves it too!!

Amazing mattress!!

I have always heard how good tempur mattresses are, and it’s 100% true. All of my body pains I used to wake up with are now gone, I can lay in any position and be comfy. I went for a firm mattress with a slight feel of sinking it but not too much. Just how I like it :-) they are expensive but I got mine in the sale and there are flexible ways to pay

In principle, good

I bought this product a month ago, we were worried about the price and as a result, had high hopes. It was hard to start with, as was explained by the lady in the store. It has taken some time but starting to get used to it. Wasn’t a love straight away. Still a bit concerned. All the amazing features don’t matter to us unless we sleep well!

Best sleep ever

Can’t remember the last time I had a full nights sleep. This mattress is amazing. Changed my life. Used to suffer from terrible back pain. Now that is a distant memory. The old saying is buy a good bed and a good pair of shoes, because if you’re not in one you’re in the other. I 100% recommend this mattress. If you can afford it. Buy it

Soooo comfortable.

Have now had this mattress and pillows for just over two weeks. I had certain reservations about swapping from a pocket sprung mattress to a Tempur mattress but am delighted to say that we haven’t looked back in terms of comfort and less movement/disturbance with one or other moving and turning.

Traditional Feel

I cannot believe this feels like a sprung mattress, with no springs inside it? Good work Tempur! Wanted one of these for ages but don't like that sinking feeling, or the warmth. This Cooltouch mattress is neither sinky, nor warm, a win win in my eyes! Best £1800 I have ever spent...

5 * zzzzzzzzzzzzzzz !

Bought our mattress a few weeks back and husband is sleeping like a baby! I have had a back problem recently but the mattress has helped me to also get a good night's rest without being in discomfort. It's very supportive and retains body heat so you don't need extra weight duvets.

Fabulous and so so comfortable

I bought this two weeks ago and what a difference it makes. The mattress is so inviting and you can literally feel yourself sink right into the warmth, the comfort and support; easily drifting into sleep as you feel your body relaxing more and more knowing its fully supported.

Im undecided

My wife thinks its great but I am not sure yet, we really needed a new nattress as ours was old and uncomfortable. At £2000 this is not a cheap mattress and whilst my wife thinks its the best thing since slice bread I would be lying if I said it was exceeding my expectations.

My back feels better than it has done for years.

This mattress is worth every penny. I no longer wake up with a bad back, and find I now usually sleep all through the night instead of constantly changing position. If I do move in the night, I no longer disturb my wife. I wish I had bought this product years ago.

Best investment ever likely to make

This mattress does take some getting used to but persevere! It is so comfortable and compared to my old mattress that left me feeling so poorly rested this Tempur is a game changer.. not cheap by any means, however given a 1/3 of time spent in bed its worth it!


I bought this mattress with big excitement. Unfortunately felt big back pain and feeling discomfort continuously, tried using this firm mattress couple weeks and still facing the same problem heavily, Have to change this ASAP. Not sure, how to check on this.

It really is ‘cooltouch’

We were concerned that it would be hot like many people report about memory foam mattresses despite it being ‘cooltouch’. On a really hot evening a few weeks ago it was still like sleeping on a nice cool cloud. Rest assured, the cooltouch does actually work

Better than expected

Coming up to a month of use now, typically modern feel,could be described as a bit soulless, as in you don't relish going to bed to enjoy a luxurious comfy cuddle,but complies with your body shape and provides excellent support and a cracking nights sleep

Tempur Cooltouch Sensation Elite Mattress Medium

One of the best decisions we have ever made by purchasing the above Mattress. when we go at night to sleep it feels great and all the aches and pains go away. We only wish we would have purchased it earlier. We would recommend this mattress to everyone.

So comfortable I don’t want to get out of bed!

With the help and advice of a friendly member of staff we went for a tempur mattress. We weren’t sure as have had memory foam before and didn’t get on with it but this mattress is so comfy it’s hard to make ourselves get up and out of bed.


I bought this a few weeks ago and it’s was such a good decision, very pricey but worth every penny, no more bad back or neck pains in the morning feel great only problem is I don’t want to get out of it in the morning so glad we bought it

Extremely comfortable mattress

I’ve had this mattress for 2 weeks now and I can honestly say it’s the most comfortable mattress I’ve ever had. I LOVE it. No more back or hip pain and it’s cooler than my previous mattress, which is great for women of a certain again!

Great Sleep!

Have had my Tempur mattress for a few weeks now and am wondering why it took me so long to buy one. Yes it was not cheap, but I now sleep so much better and that is worth the money I paid and more. Thank you Dreams and Tempur.

Most comfortable sleep ever

The in-store bed finding experience directed us to this gem. We knew immediately this was the one. When it arrived at home it was like sleeping in space - you don't feel the bed, it is just where it should be.

Bed of awesomeness!

This bed is amazing, if there was anyway I could fit a cooler to it is never leave it. It's so comfy and gives me the best nights sleep. The entertainment system is top notch as really helps you to relax.

Excellent customer service

I bought this during the January sales. The product arrived on the scheduled date and the delivery men was very polite. The mattress is so comfortable. Now I need to save up to buy one for my son!!!

The Best

This is my second Tempur Sensation Mattress. I had been using it for over 10 years and i will never replace it with different brand. The comfort is exceptional. Even my back pain is gone.

Blissful Sleeping

My wife and I have cranky hips, necks, knees and backs and this mattress has provide the best sleep we have had in years. I had forgotten what it was to sleep through the night. Fabulous.

Sleeping like a baby

I bought this mattress over a month ago. It's so conformable I can't get out of bed in the morning. It is firm but soft. Also my back is better as it gives great support to my spine.

Comfiest night sleep of my life!

We’ve had our new bed for 2 weeks and we could not be happier with it, it is unbelievably comfy and makes getting to sleep so much easier! So so pleased with our purchase!

Love it

Always had cheap mattresses and woke up sore or felt like I've not slept and freezing cold. This is amazing. Never wake up sore.. I sleep better.. and I'm never cold.

comfort at its best

an excellent mattress which is really comfortable compared with other mattresses we have had, however one fault is the fitted sheet keeps coming away from the edges.

Tempur-weird at first but lovely!

Almost 3 weeks of sleeping on the Tempur and it’s great. Different at first but really supportive and comfy, albeit slightly firmer than the one we tested in store.

So Comfortable

Slept on this for the first time last night. Bought it because of my back problems. It is very comfortable, amazing support and cool tot the touch. Very impressed

Good night sleep

Since buying this mattress, I am sleeping more and surprisingly more comfortable. The mattress has a cool touch feature which does actually help me cool in bed.

Great features

I bought this a month ago with a new bed. So impressed with Dreams ‘sleep-match’ I have the best mattress I’ve ever had, no more aches and pains. So worth it.

Great Mattress

The mattress is very comfortable. I find I no longer experience pain in my hips and legs. It provides very good support and I get a more relaxed sleep.

Tempur elite mattress cooltouch

It’s been great for my back and have had the best sleep in a long while. My only problem is my sheet pops off regularly if I twist and turn too much.

Amazinig mattress!!!

This mattress is amazing!!! So comfortable and keeps you at the perfect temperature. My sleep has improved significantly since having this mattress.


I had an I gel mattress and this beats it hands down. Great service would never use bensons for beds again. You guys have great customer service

Fabulously comfortable

This is the best mattress I have ever slept on. I don't sleep terribly well but since having the Tempura mattress, my sleep pattern as improved


I purchased this mattress just under a month ago and I am very pleased with it the service I received in store and the delivery was excellent

Perfect sleep

Since buying this mattress I've slept like a baby. The only problem is trying to wake up in the morning as I don't want to get out of if it!


This is a lovely mattress. We've had it for 2 weeks now and I'll be honest it's taken some getting used to but we are very pleased with it!

Haven't thought about it.

Just get into bed at night and don't have to think about getting comfortable. If I have trouble sleeping its not the fault of the mattress.


Had this a few weeks and never slept better ! Need to buy a more suitable sheet to benefit from the cool touch but very happy with it

Great product

I brought this new mattress 3 weeks ago, fabulous product would definitely recommend. Has changed my sleep pattern for the better!!


Bought a few weeks ago & i like that you can un zip the cover & wash it. You also don’t need to top & turn the mattress at all.

Expensive But Worth Every Penny!

Great product which now allows/helps my Wife & I to get a good night's sleep...Can't recommend our Tempur mattress enough!

A good night’s sleep

Made the best decision buying the tempur cooltouch sensation! Comfortable, good posture and good night’s sleep every day!

Exretem Comfort

This was our first Tempur mattress and we are thoroughly delighted with the comfort. Would highly recommend this product

Didn't get a CoolTouch as stated

Is very nice. They didn't give us the CoolTouch cover one but we are fine with the standard one. Very comfortable.

Comfortable :)

I absolutely love this mattress. I don’t get any back pains anymore and have been getting a good sleep ever since.

We love it!

The first few days we were not sure whether we chose the right firmness but after several weeks we are very happy.


Two weeks since I took delivery of my new mattress and its worth every penny spent. My sciatica is much improved!

Thanks to the new cool touch cover you don’t get h

Comfortable, but a little firmer than I would like, cool touch co ver definitely helps you stay cool.

Great features

This is my first time purchasing a Tempur Mattress and I am really happy for how comfortable it is.

Comfort at last

At last a great nights sleep with unparalleled comfort. At last no aches and pains in the morning.

It's like sleeping alone!!!

Great support, bed doesn't move as my wife rolls over, in Superking it's like she isn't even there

Excellent Mattresses

Purchased this product over 1 month ago, excellent quality, very comfortable and good value

Great night sleep

I received this over two weeks ago.. so comfortable!!! Definitely recommend this mattress

Comfotable mattress

As I had problems and after looking for ages found a perfect mattress, highly recommended

Great Bed

We bought this a month ago and are so pleaed with it really having good nights sleep now

Best mattress I’ve ever had!

So pleased with this mattress - quite simply the best mattress I’ve ever slept on!

Great mattress

I bought the tempur mattress and I am delighted and getting a good nights sleep

Great comfort

This mattress is so comfortable- it helps support my aching back and aids sleep

Great mattress! Very comfortable!

I bought this mattress two months ego and I’m really happy about my choice.

Good night’s sleep

This is a recent purchase and one of the best decisions I have ever made.


I bought it about a month ago and I’ve never had a better night’s sleep

Great bed & mattress

I bought this last month. I’m so happy that I bought this...so comfy!

great mattress

great mattress to sleep as we got it a month ago and it is very good

Simply the best!

The 2nd one bought for our household this year, and very much loved.


Bought mattress from Dreams at Bolton. Best purchase I’ve ever made

Great sleep!

A little firm a first but adjusts to you soon after and is great!


Superb mattress, never slept so comfortably, highly recommended.

Soooooo Comfy

Best nights sleep ever, wish I had bought it a long time ago

Great product

Owned for a just over a month now, great sleep every night

very comfortable

bought about 3 weeks ago and have slept better sdince

High quality product

You get what you pay for - a comfortable nights sleep


Absolutely love the mattress best night sleep ever!!

Really does work!

I’m so happy with this product it does keep you cool

sensational all round

I am very happy with my new bed and so is my partner

Good night sleep

Very comfortable and better supported nights sleep

great sleep

Best mattress is the best that you could ever have