i have found dreams beds very good to deal with, found the relevant mattress on line,at a very good price i spoke to an agent on the telephone, enquiring about the various qualities of the mattress, sorted out the details and ordered our mattress, the two young men who delivered the new mattress also picked up our old mattress for recycling and took the new one to the designated bedroom, these two young men were very efficient in delivering our new mattress and taking away our old mattress, all in all a very good experience.