Phoenix Backcare Mattress Rated 4.67/5 based on 61 customer reviews
Phoenix Backcare Mattress helps with

Phoenix Backcare Mattress

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pocket spring mattresses Firm mattresses
4.7/5 - Read 61 Reviews
£739.98
Single3' x 6'3
Small Double4' x 6'3
Double4'3 x 6'3
King Size5'0 x 6'6
Super King6'0 x 6'6
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Overview

becky says

Here is one for those with back pain, a proper orthopaedic mattress from Bensons for Beds on their own label in the form of the Phoenix Backcare Mattress. Ideal for those looking for a firmer support layer and perfect for back sleepers, the Phoenix aims to provide a good quality and long lasting nights sleep that is designed exclusively for those that suffer from back and neck pain.

Starting with that support layer, and Bensons for Beds have stepped up in their mid-tier lineup by offering a pocket spring base layer with a generous 1000 springs of good quality that outperform most rivals in the arena. We personally prefer pocket springs over their open coil and reflex counterparts. Typically pocket springs come in at the mid to top range and come at a higher price point than this. Typically, that means that there are likely to be sacrifices in other areas that we will explore shortly.

Onto the comfort layer and you are given a generous helping of natural wool which is both breathable and soft, resulting in a great night's sleep. What's more, with the cost of wool at an all-time low, this is where the "sacrifice" is in terms of material costs. This is great because there isn't anything wrong with wool as a comfort layer, it's an all-season material that won't be too hot nor too cold. What's more, the mattress is double sided meaning the comfort layer is on both sides allowing you to flip your mattress and prolong lifespan further.

With an eco fibre cover that will give additional breathability and durability, this mattress represents great value for money while also having a large market appeal thanks to that orthopaedic offering.

Finally, the mattress is made in Britain and comes with an enviable 5 year guarantee, both of which normally cause pricing to creep up but once again Bensons for Beds have managed to work their magic thanks to having complete control over their manufacturing and supply chain.


Reasons to Buy

Great guarantee gives considerable confidence in the products longevity.

Made in Britain like most of the core Bensons for Beds lineup.

Pocket springs are my go-to favourite for support.

Ideal for back sleepers and those who suffer from backpain.

Reasons to Avoid

No european sizing is problematic for those looking for caravans and campers.

Delayed delivery due to lead time woes familiar with much of the lineup at Bensons for Beds.

No long term customer reviews since the model is so new. 

How does it feel?

Firmness of The Phoenix Backcare Mattress depends on bodyweight. Adjust your weight below to get an indication of how it may feel. Remember though that firmness is entirely subjective.
weight description image
Key Performance Indicators KPI question mark
Of The Phoenix Backcare Mattress
Our Key Performance Indicators are produced using a combination of specification-heavy algoritmic data points and user reviews.

Key Performance Indicators KPI question mark

Our Key Performance Indicators are produced using a combination of specification-heavy algoritmic data points and user reviews. For example, a firm pocket spring support layer is more breathable and offers better back support but may prove unsuitable for side sleepers, the reverse is true for a soft-medium tension reflex foam support layer. This is one of 100+ datapoints considered when generating the below ratings.

Suitability

*Assuming average weight, suitability will vary dependant on body type, use the quiz above for a more tailored guide.
  • Back Sleepers
    ★★★★★
    ★★★★★
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Side Sleepers
    ★★★★★
    ★★★★★
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Stomach Sleepers
    ★★★★★
    ★★★★★
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.

Performance

  • Breathability
    ★★★★★
    ★★★★★
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Turning on mattress
    ★★★★★
    ★★★★★
  • Certain materials like memory foam can make it difficult to move about on the mattress while you toss and turn. Same too for pillow tops which can create a cloud like sensation which can make manoeuvrability challenging.
  • Stability
    ★★★★★
    ★★★★★
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.

Odour

  • Initial Odour
    ★★★★★
    ★★★★★
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour
    ★★★★★
    ★★★★★
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating
    ★★★★★
    ★★★★★
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.

Customer Photo Submissions

Take a better look at how the Phoenix Backcare Mattress will look in your room

customer photo
Of The Phoenix Backcare Mattress
Brand: Bensons for Beds
Retailer: Bensons For Beds
Delivery Time: Average
Delivery Charge: Excellent
Customer Sentiment: Good
Guarantee: Good

Calendar Icon Radar Analysis Radar Analysis Question Mark

Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

What Makes The Phoenix Backcare Mattress Great?

1000 Firm Pocket Spring for firmer support and comfort, featuring edge to edge support, increasing the sleeping area of the mattress

Pocket springs are some of the best materials available for use in the support layer of a mattress. The springs contour to your body and offer great roll together prevention and last longer than many other support systems. The tension of these springs varies, so make sure you choose one that suits how you sleep. When it comes to quality of spring, the more generally means the better and anything beyond 800 is sure to delight for the average person.

The individually encased Pocket Springs provide independent support, helping the mattress to adapt perfectly to each contour of your body

Pocket springs are some of the best materials available for use in the support layer. The springs contour to your body and offer great roll together prevention and last longer than many other support systems. The tension of these springs varies, so make sure you choose one that suits how you sleep.

Traditionally tufted for added firmness and durability

The eco fibre layers work in harmony with the Pocket Springs for increased firmness and support

This mattress features an upper comfort layer of deep and sumptuous eco fibres the are both hard wearing and long lasting. The key benefits of an eco-fibre layer isn't just that they last but that they offer a large amount of comfort at a fairly reasonable price point also. Settlement can be an issue for these types of fillings if not adequately cared for, that's why it is important to rotate your mattress periodically to help ensure even settlement of fillings.

The Phoenix provides double-sided seasonal comfort, so you sleep well whatever the weather

Double sided mattresses are the more popular option available when choosing a good quality mattress. While often a little bit more money, you effectively get twice the surface area to use which helps with settlement and wear giving you a typically better lifespan than single sided competitors at a price point that averages out and sometimes even comes ahead.

This mattress features a Natural Wool fibre layer for added warmth in Winter

Wool is a great option for the comfort layer of mattresses for a number of reasons. First, it is breathable enough to allow air to flow sufficiently to ensure great all-season long cooling that won't have you too hot, or too cold. Additional to this you have other advantages like durability, flexibility, flame and water resistance. Ultimately wool is a sustainable and renewable option that is environmentally friendly and supremely comfortable.

As well as featuring breathable, recycled filling layers to help you sleep cooler in Summer

Double sided mattress, simply flip seasonally and turn head to toe regularly to prolong the life of your mattress

Double sided mattresses are the more popular option available when choosing a good quality mattress. While often a little bit more money, you effectively get twice the surface area to use which helps with settlement and wear giving you a typically better lifespan than single sided competitors at a price point that averages out and sometimes even comes ahead.

British Standard Kitemark™ quality accredited mattress

The BSI kitemark is an assured standard of quality that represents high quality British manufacturing. Many competitor mattresses and bed frames comes from overseas, most commonly China, Malaysia and Brazil. The BSI accreditation is only given to the best of British manufacturing and is a testament to the quality on offer.

Available in sizes: Single, Small Double, Double, King and Super King

This mattress is not available in custom sizes, caravan sizes or ikea sizes. Instead, this mattress is available in the universally common mattress sizes to suit most people, my preference is a king size, big enough to starfish in while being small enough to fit in most rooms comfortably.

Mattress height: 26cm

26cm is fairly deep for a mattress and comes with enough depth to feature many good quality components and comfort layers necessary to get a good nights sleep

Firmness rating: Firm (Also available in Extra Firm as the Phoenix Backcare Extra Firm)

Firm tension mattresses are most often suited to those who need a bit more support, typically for their back and neck. Mileage will vary depending on your weight and BMI as the tension and how it feels will ultimately be impacted as such. We also see firm mattresses been commonly recommended for their orthopaedic support. Ideal for back and stomach sleepers, although heavier people may find it suitable..

Total peace of mind with a 5 Year Guarantee

5 year guarantees are beginning to become more commonplace in the mattress and bed industry over the last couple of years but are still a spectacle that is all-too rare. Fortunately this product has been given a 5 year guarantee which goes beyond the 1 year that is often seen in other products. 5 years comes close to the average lifespan of a mattress (7 years) and gives additional confidence for those looking to have their investment protected.

Made in Britain

These are made and manufactured in the Great Britain, meaning that they all meet the same exceptional quality and durability that we expect from genuine Great Britain manufacturing.

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Customer Reviews For The Phoenix Backcare Mattress

Based on 61 reviews
5

The mattress arrived on time but no bed, delivery driver had no knowledge of a bed being ordered. We asked him to chase it up as we still had no paperwork. Presumably he did so as we then had an email giving a new delivery date, 3 weeks time, for the bed. When the bed arrived it was well wrapped up, but when unwrapped proved to have a drawer that fell apart because it's joints hadn't been glued during assembly. We were able to repair at home as I am a Joiner and have access to glue and clamps etc. All in all a disappointing experience with Bensions.

5

Having suffered with back joint pain for a couple of years, decided to change my mattress, this mattress is amazing ,woke up no pain, it also has winter and Summer side , I'm glad I chose this mattress it's great.

5

Comfy and good quality. It is very heavy and awkward so I am unable to flip and rotate on my own which as a regular task is a bit annoying. But otherwise pleased with the mattress.

5

Firm but comfortable, will take a little getting used to as with all mattresses but I am sure that it will provide many a comfortable night's sleep.

5

Very happy with thus purchase. It has just the right firmness, good price and overall very comfortable, would definitely recommend

4

A firm, but comfortable mattress giving a good night's sleep and waki g up feeling a lot better after a relaxing sleep.

5

Excellent mattress very comfortable and no joint pain or soreness when waking up in the morning. Highly recommended.

5

Early days but it's certainly very comfortable. Like the idea of having a cool and warm side for different seasons.

5

Bought for guest room. First guest we had said mattress was excellent, firm and comfortable

5

I paid half price for the mattress on the sale so its definitely value for money!

4

Finding it comfortable seems to support my back. So far seems well made so far too.

5

Great quality and comfort for an affordable price. Very pleased and sleeping well.

5

My sore back disappeared when I got this mattress. Job done. Good quality.

3

Not so sure about my comfort due to back problems Lovely product tho..

4

it is comfy. it supports where needed. No complaints from me.

5

I bought this at the same time as my mattress. Very goos

5

Very comfortable, nice and firm helps with back pain

5

Very comfortable, good quality and reasonably priced

4

Arrived damaged and dirty so opinion is low overall

5

A good night's sleep worth the price does the job

4

I love this mattress thats why we have put it

5

One of the comfiest mattresses I have found

5

Great mattress, best night's sleep in years

4

Great firm mattress, great support for back

5

Extremely comfortable sleeping better now

5

Excellent mattress, no more backache!

5

The mattress is firm and very comfortable

5

Very comfortable to sleep on,great price

5

Comfortable and really thick. I love it.

5

Good quality mattress! Very comfortable

5

Its great for a good nights sleep!

5

Ideal, just what we were looking for

5

It's soft and very comfortable

5

very comfortable, value for money

5

It was bought for a Spare bedroom

4

Good product and very comfortable

3

Nothing outstanding: just a bed.

4

Good bed. Firm and comfortable.

5

Excellent, supportive mattress

4

Its okay as a spare room bed.

5

Find the mattress very good

5

Excellent choice and price

5

This is all what I needed

5

Excellent value for money

5

Bed is very comfortable.

4

Four edge are too soft.

5

Extremely comfortable

4

Very comfortable.

5

most satisfactory

3

Average mattress.

5

Amazing mattress

4

very comfortable

5

Worth the money

4

Good with price

5

Good mattress

5

Comfy for me.

4

Good thus far

5

First class

5

Comfortable

5

Very comfy

5

Excellent!

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