I have just purchased this mattress and awaiting deliver, having read some reviews on trust pilot, I am worried there are lots of reviews that say this mattress sags after approx 18mths and becomes very uncomfortable to sleep on. Am I covered?
Answer: Good morning,
The Flaxby range comes with a 5 year guarantee.
If you wish to extend this, we offer Bed Cover which you can add to your order up until delivery. You can do this by contacting our customer service department.
if you would like to read more about it please visit: https://support.dreams.co.uk/hc/en-gb/articles/206513469-Bed-Cover-Service-Plan-Introduction