I did a lot of reviews before purchasing the item. It says it is one of the best mattress for people with backache and/or for those back and side sleepers. I thought it is just me having worsening back pain every morning since using the mattress, but my partner is also complaining the same thing. I wish happybeds have an option to replace an item with a better one.
My partner and I have been using the mattress for more than a month now. Although we still do experience backaches once in a while, I think the cause is not just the mattress itself, but also our bed frame (old one) and our sleeping positions as well. Maybe it just really takes some time to get used to a new mattress.
I sincerely appreciate the understanding and effort of Happy Beds team to make sure that every concern of its customers is addressed. Thank you for taking the time to contact me, although it took me a long time to respond since I was on a holiday for weeks and it was only today that I've checked my email. Looking forward to purchase another item again in the future. Because of the extra care and attention that the team puts in making sure their customers are satisfied, I have referred you to a friend who has just moved in to a new house and still looking for house stuff for hew new place.