We recently bought our new bed from Dreams as our previous bed was becoming uncomfortable for my wife who has severe osetoarthritis in her spine. We wanted a bed which also had storage as were planning a remodel of the bedroom around the design of the bed and wanted to get rid of ottomans etc. We found the perfect bed and mattress at Dreams.
After initially applying, my wife mainly dealt with Dreams as she had to organise a different delivery as wished to have the assembly service. From that very first phonecall she remarked how professional and helpful the Dreams team were when she called. My wife is a retired Officer with HMRC so knows good service when she receives it.
As promised, we were emailed with every change, the delivery men came on the date promised and called that morning. They were delighful guys, so helpful and explained how to use the bed and particularly what to beware of with children as we have two. The bed is amazing, the design is gorgeous, everyone remarks on it who has seen it and asked where it came from, the mattress is firm, not too hard or soft, just right.
Again, my wife has recommended Dreams to so many people, she has continually stated she has been so impressed as have I with the service we have received, if I ever need a new bed or mattress again, Dreams will be my first stop. Only annoyed we had not thought to use Dreams before.