I've been using this mattress for just over two weeks, and before delivery i became concerned by the memory foam topping it has (3cm thick and non-removable) also because, if for any reason you don't like it, you can't turn the mattress over and sleep on the other side as i've been told that this mattress is really single-sided. well, all that concern was for nothing. it's supposed to be medium-firm, but to me it feels like it's firm, but with a soft topping layer. the combination makes for the best sleeping experience i've ever had. in truth, i had no idea that you could even be this comfortable in a bed. I tried it out in the shop of course, and you should too, because even those few minutes i spent on it were enough to convince me to buy it over two others. however, that didn't quite deliver the same experience that spending an entire night on it would, tossing and turning, and stretching yourself over it. it's expensive, there's no getting around that, but consider this: on average, you spend about 7 hours out of every day in a bed, more than on any other furniture, which justifies your investment. honestly, this is definitely some of the best money i ever spent. if you're looking for a new mattress, then you owe it to yourself to at least trying it out.