Dream Team Jacobs Pocket Sprung Mattress Rated 4.71/5 based on 1672 customer reviews
Dream Team Jacobs Pocket Sprung Mattress helps with

Dream Team Jacobs Pocket Sprung Mattress

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Single3' x 6'3
Small Double4' x 6'3
Double4'3 x 6'3
King Size5'0 x 6'6
Super King6'0 x 6'6
With Divan Bed Set
With Ottoman Bed Set
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Why Our Sleep Experts Loved It

becky says

The Jacobs Pocket Sprung Mattress is part the new Team GB range of Olympic mattresses under the Dreams Workshop brand.  For those who are unaware, this brand is sold exclusively through the Dreams website and its offline storefronts and is available for a great price considering its impressive components.

There's a few unique points about the Jacobs Pocket Sprung Mattress that I like. To start, the base layer is made up of pocket springs, they are one of the best bases on the market, far exceeding reflex foam and open coil in their support and a personal favourite of mine that consistently performs well in all tests.

With 1628 springs (in a king size, other sizes may vary) on offer, there is more than enough to ensure each part of your body will contour to the mattress and give even and measured support which is going to be ideal for both back and side sleepers alike.

Another worthy consideration is the double sided nature of the mattress. With deep layers of luxurious fillings on both sides of the mattress, you are effectively able to both rotate and flip, maximising the surface area you can utilise and ensuring, in theory, increased longevity from the product due to improved settlement of both fillings and springs.

With a comfort grade and tension of firm, this mattress will be suitable for those that are looking for assistance with neck and back pain while also suiting those looking for a slightly firmer feel while still enjoying much of the comfort of a traditional, good quality mattress.

The mattress is well-reviewed too, with an impressive 600+ reviews and over 95% in consumer satisfaction proving that customers love their new bed. Comments are overwhelmingly positive with customers commenting on the good quality and comfortable nights sleep that people receive. Negative comments appear to be few and far between with peoples only real gripes around the firmness tension being particularly firm. Since everyones perception of what is firm may vary, compounded by the fact that there is no industry standard means that people may sometimes not receive the tension they expect. It's fair to say that this is a firmer than normal mattress that may not prove suitable for side sleepers and those with a lower BMI than average.

How does it feel?

Firmness of The Dream Team Jacobs Pocket Sprung Mattress depends on bodyweight. Adjust your weight below to get an indication of how it may feel. Remember though that firmness is entirely subjective.
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Reasons to Buy

A great mid-range option that performs exceptionally well and punches above its price point.

As always, a big fan of pocket sprung support layers, the reviews speak for themselves in this regard and customers are very happy with the full body contouring and edge support.

The 40 night comfort guarantee is a great way to trial the mattress to ensure full customer satisfaction. If you aren't satisfied you will be able to replace for a different model in the range.

Reasons to Avoid

The usual complaints that face any firm mattress where a few reviewers find the mattress either too firm beyond their expectation, or the other way round whereby it was too soft. This is an entirely subjective feeling that will differ person-to-person. Additional to this, heavier people will depress the springs further and since the springs have to work harder, will feel softer to each movement than if someone lighter is on the same mattress. 

Support tension means this might not be suitable for side sleepers of average build who are looking for full sink-age when lying on the side. 

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Key Performance Indicators KPI question mark
Of The Dream Team Jacobs Pocket Sprung Mattress
Our Key Performance Indicators are produced using a combination of specification-heavy algoritmic data points and user reviews.

Key Performance Indicators KPI question mark

Our Key Performance Indicators are produced using a combination of specification-heavy algoritmic data points and user reviews. For example, a firm pocket spring support layer is more breathable and offers better back support but may prove unsuitable for side sleepers, the reverse is true for a soft-medium tension reflex foam support layer. This is one of 100+ datapoints considered when generating the below ratings.


*Assuming average weight, suitability will vary dependant on body type, use the quiz above for a more tailored guide.
  • Back Sleepers
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Side Sleepers
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Stomach Sleepers
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.


  • Breathability
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Turning on mattress
  • Certain materials like memory foam can make it difficult to move about on the mattress while you toss and turn. Same too for pillow tops which can create a cloud like sensation which can make manoeuvrability challenging.
  • Stability
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.


  • Initial Odour
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.
Of The Dream Team Jacobs Pocket Sprung Mattress
Brand: The Dreams Workshop
Retailer: Dreams
Delivery Time: Average
Delivery Charge: Excellent
Customer Sentiment: Good
Guarantee: Average

Calendar Icon Radar Analysis Radar Analysis Question Mark

Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

What Makes The Dream Team Jacobs Pocket Sprung Mattress Great?

1600 pocket springs (King)

Anything over 1500 pocket springs in a mattress is going to offer enhanced roll together protection and ensure that every part of your body is sufficiently supported. The 2800 quoted here might be a little overkill for most peoples needs but it's certainly very nice to have

Double sided with deep layers of luxurious fillings

The benefit of a double sided mattress is that you can both flip and rotate the mattress. This means that settlement of springs and fillings occurs preventing any sort of dipping or discomfort. By being double sided you have the benefit of extended lifespan, representing great value

Tufted mattress with soft touch cover

Hand Tufting is a labor intensive process that involves securing the fittings to a mattress rather than having them operate independently and loose within. This small act not only secures, but also leads to the mattress lasting longer and feeling firmer. A hand-tufted mattress is great for anyone looking for additional stability while they sleep.

Comfort Grade - Firm

If you find yourself suffering from back pain then you may want to look at an orthopaedic (fancy word for firm) mattress like this one here. Firmer surfaces put less stress on muscles while sleeping which might be exactly what you need to help your back

Rotate Regularly - Rotate head to toe weekly for the first three months, then every month thereafter

Your mattress should be rotated on a regular basis as this is the easiest way to prolong and increase the longevity of your mattress. The main benefits to regularly rotating your mattress is the continued support and comfort while reducing any risk of sagging that may otherwise occur

About The Dreams Workshop

The Dreams Workshop has been hard at work since 2003 and is a long established production arm of the ever-popular Dreams Beds retailer. Each mattress created under this brand is hand-crafted to perfection by the master craftsmen inside their factory in Oldbury. 

Its comfort grade is firm

A firm mattress provides a high level of support for your body, which can help to prevent aches and pains. It can also be a good choice for people who suffer from back pain, as it offers more support than a softer mattress. 

Deep layers of luxurious fillings

The fillings are part of the comfort layer, this sits above the support layer. The deeper the fillings, the more separation between you and the springs/foam that sits below. 

Soft touch cover

There is nothing worse than an uncomfortable night’s sleep where you toss and turn all night, wake up tired, and feel like you have to drag yourself through the day. The solution -  sleeping on a soft knit fabric mattress cover can help you get a restful nights sleep due to their extreme softness combined moderate stretch.

Made in the UK

These are made and manufactured in the UK, meaning that they all meet the same exceptional quality and durability that we expect from genuine UK manufacturing.

Comes with our 40-Night Sleep Guarantee

The 40 night sleep guarantee is great as it allows you to exchange the product if you are not completely satisfied. This was one of the final challenges for online retailers to overcome comparable to traditional bricks and mortar where you can trial the product in store. Buy with confidence on this model.

Rest easy with our 1-year guarantee

A one year guarantee is suitable for many as the vast majority of problems that may occur often do so within that first year. At the same time, more and more retailers are beginning to offer multi-year warranty and guarantees although these often come at a slightly higher price point on average.

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Customer Reviews For The Dream Team Jacobs Pocket Sprung Mattress

Based on 1672 reviews

This is a raw review of the HOLMAN D pocket sprung mattress 1,299. After just 6 years use of my beloved memory foam mattress, it started to "Sag" in the middle unfortunately, resulting in giving me cronic lower back pain. Having searched the "Dreams" web site I looked for a "Firm" high quality mattress and this was one of the options. I made a note of it, & popped down to "Dreams" in Loudwater High Wycombe, Bucks with an open mind......I found this HOLMON D mattress in the showroom and was impressed with the firmness and sheer comfort of it. I tried other firm mattresses, but the HOLMON was just "Talking to me" and stood out from the rest!!! I decided to invest in this beauty.........It was delivered just 2 days later from purchase, the memory foam mattress taken away and a fresh start had begun. After spending 6 years on the Beloved Memory foam, this felt rather strange on the first few nights which was what I was expecting, but OH MY GOTH.........this is one hell of a mattress in terms of firmness/comfort and sensuality!!! The lovely soft textured covering is like laying on silk, it's SO soft. The Support is 1st class, I totally recommend THE HOLMON 100%. Yes it's a quality mattress, if that's what your looking for then do not hesitate in this investment.

Firm enough, price really jumps up and down. Happy

Had this for 3.5 weeks now. Was deciding between this one and the insignia bedgeberry as I wanted a very firm supportive mattress. this is certainly firm enough and I find it very comfortable. Id say the only downside is when you sit on the side of the bed i.e. Putting socks on in the morning - it sinks quite a lot. So if you only tested the bed by sitting on it you'd think it was a soft flimsy mattress. However, it's not - lying on it it's super supportive and feels pretty firm. so far so good have only slept on it by myself (king size) so can't say if noisy or bouncy with another person. Also it was up for 699 in store but the day after I bought it, the price dropped to 569 so I spoke to dreams and they promptly refunded the difference. Don't be pressured to buy coz of the "deal" there's always a deal on! It's currently up at 1399, so the price really does go up and down. Worth the buy so far 100x better than my last memory foam mattress and seems to be helping my low back issue. It does have deep pockets by the way but that doesn't bother me, some may find it annoying. I love it so far just hope it lasts and doesn't indent!

Initially skeptical, was pleasantly surprised

I went into my local Dreams store with the idea of buying a replacement mattress. Having slept on a rather firm mattress my whole life, I was under the impression that I needed something softer to help me sleep and fix some back issues. So when I went in and explained what I wanted, I was initially shown this mattress and it didn't wow me. It felt way too hard and I was looking for something softer. Well, after almost 2 hours just laying on mattresses with some of the most helpful, patient staff, I finally gave in and tried out their sleep-o-matic where I was assigned the same mattress from before. I laid down on it on my back, and just let myself relax. For a brief moment my back pain just... disappeared. It's a fantastic mattress, and I got it on an even better deal. So if you're curious, just go into the store and just lay on it and let yourself relax. You might be surprised with what this mattress does for you, too. I've been using it for the last couple of weeks, and it's honestly the best mattress I've ever laid or slept on, I can't recommend it enough if you're looking for a nice, firm mattress.

Excellent Quality and Customer Service

My partner and I popped into our local Dreams store and tried and tested several beds. The process was very thorough with excellent service, which did not feel pushy or as if there was an expectation to purchase anything. You start off by lying on a simulation mattress which very cleverly tells you which type of mattress you need. Ours was a firm one and then the member of staff took us round 7 different beds ranging in high to low in price to see which we thought was a best fit. At the end of the personal shop (which lasted almost 45 minutes) we were torn between two different mattresses, but ultimately chose one when we returned home. I can't believe we haven't got a new mattress sooner! It has done the world for my partners back and my hips as I'm pregnant. Thank you Dreams for such a good experience, see you for our next mattress, next time!

Replaced old mattress (10 years old)

We thought it was about time to change our Sahara pocket springs Dreams king size mattress after 10 years. Decided to go back to Dreams as this is where we bought our previous mattress. This time it was online instead of buying in store as we were in lockdown. I looked for a mattress with similar characteristics with the previous as we were very happy with it. This one had a greater number of pocket springs and we decided to go for it as we like a firm mattress. The delivery was easy to book. After a month of sleeping in it, I have not woken up with body aches as it started to happen with the previous mattress. Unfortunately, the disposal service is not available due to lockdown but this is understandable and will have to arrange separately. Also, got the mattress with a great discount, so very happy so far. Hope for many restful nights in the future.

Not perfect yet...

Waiting on (replacement) mattress no3 being delivered ... first had stitching coming undone, second has a stain on it, dont feel have had the opportunity to enjoy the experience of a new mattress that was promised at point of purchase properly yet. First mattress was fabulously comfortable- just like the one in shop, shame about the faulty stitching. Second is different, doesnt feel as firm, the sides of bed, (maybe not so important) are noticeably less supportive/firm (as if bed was stored/squashed under several others at warehouse). Also second mattress noticeably a good inch less deep (this is noted on the website but it is very noticeable). Am hoping mattress no3 is as good as the first and more like the one we tested in shop, and of course in PERFECT condition- its a lot of money to pay and not receive the perfection promised...

Wonderful Balance of Luxury and Support

Everyone has slept on dozens or even hundreds (if you travel a lot) of mattresses over their lives. Seldom do we properly think about the mattress except the first night - the mattress may not be perfect, but you find a way to adapt. Before long, it is "your bed" or you say the mattress experience at a certain hotel is completely unremarkable. The Holman is one of those mattresses of the dozens, or even hundreds, that caused me to say to myself "Yesssss", as I knew I was in for something wonderful. The Holman had a balance between the soft top and the firm bottom. So often companies cannot find the balance between luxury and support for the back. The Holman did it. All of the mattresses in the house are in the process of being replaced by Holmans.

Best mattress EVER!

This mattress has changed my life. I've gone from tossing and turning, getting hot and cold and having to get up 3 or 4 times a night to basically waking up in the same position as I went to sleep in! It's natural fibres allow me to stay the perfect temperature for me. I suffer from chemical allergies so buying a mattress was a worry for me but I've had no reactions at all. Once I'd aired it for just an afternoon, it was good to sleep on. No noticeable chemical odours. It was an investment but one that I'm so happy I made! The customer service at the store was brilliant. I was helped by Russell in the Dundee store. He was informative and kind and extremely patient!!! He literally helped me choose the mattress of my 'dreams'!

Great Service

I ordered a mattress on line after putting in my sleeping position and getting a recommendation of type. I ordered the mattress and I have to say that Dreams have been excellent through the whole process. I booked my preferred delivery date and have been kept informed at every step, even down to being notified of a two hour window. On the day within the allotted time, the delivery guys contacted me to let me know they were 20 minutes away. When they arrived they checked where it was going, covered their shoes and delivered to the room of my choice. No fuss, no hassle, no stress. Great service Dreams. Having now slept on my mattress for a couple of months I am having the best sleep ever. Thanks and well done Dreams!

A fantastic replacement mattress

My Wife & I purchased this mattress just before Christmas it replaced a Sealey mattress that was some 20 years old (that cost over 600 back then) so was a great bargain in the Dreams Black Friday sale. We have had the mattress for just over a month now and can honestly say we are getting some of the best nights sleep we'v had for many a year. The mattress is quite firm and very supportive and being a pocket sprung mattress the air circulation is also very good so preventing over heating. If you are thinking of replacing your mattress then this is one I would whole heartedly recommend buying (and if you can get it during a sale then you can not loose) and with the 30 day return option you are onto a winner.

Recent purchase of a Holman Pocket Sprung Mattress

The mattress replaces a previous Dreams mattress which served me for eight years satisfactorily. It arrived as planned and friends have placed the new mattress in the first floor bedroom and will remove the old mattress to the Chichester waste disposal centre today, I am eighty-one years old, single and live alone. I have some back trouble and I chose the firm texture. I have now become accustomed to the level profile of the bed and it is proving comfortable and I have been getting a good night's sleep. I live in West Sussex in the Bognor/Chichester area. I did get offered an advantageous purchase price with a good reduction on the basic price when I ordered the item prior to Xmas. Clive P. Willoughby.


Let me start by saying a huge thank you to the staff at Dreams, chestnut avenue, southampton. They gave us the right reccommendation for a mattress to consider and yey it did not disappoint us. To be honest me and mississ have been bothered by a back pain which we thought its work related issue. We were wrong. Since having Jacob mattress from dreams it came to our realization that the back pain was gone. We are in disbelief that our suffering came from our old mattress. Dont just shop online. Pop in to one of Dreams showroom and try it for yourself or have a staff assist you. Jacob mattress firm. Perfect for couple around 5-6ft in height and 150kg total gross weight for a couple.

No backpain here!

Wow what a comfortable mattress! We already had the ancester of this mattress; the Insignia Ashdown, and needed another mattress for us as we intended to use the Insignia in our guestroom. I initially wanted to buy another Insignia Ashdown as it was so great but couldn't find it on the dreams website, so I was over the moon when I read the blurb on this matteess saying it is an upgrade to it. I sleep so well on these mattresses that no other bed has compared, and having donated our old Insignia mattress to the guest bedroom (and keeping the shiny new Holman for ourselves), I'm so pleased both us and our guests can get a quality nights sleep.

Back Problems Be Gone!!!

My partner and i live in rented accommodation and for years we have been sleeping on a a very low futon. Jodie (my partner) has suffered from shoulder problems and myself from lower back problems mostly because of the incredibly hard mattress from the futon. We visited dreams on the Tottenham Court Road and spoke with the wonderful Nesti who introduced us to the sleepmatch machine. Our first match was the Burnham 1600 mattress and we were sold the second we tried it out. We've had it for a month and our back and shoulder problems are now a thing of the past. Fantastic service and a fantastic product, would definitely buy from dreams again.

Dreams mattresses

It has been a disaster as my bed appears to be neither a king nor a superking size. I would like to have had the first one (kingsize) back but they said that was impossible - that it would go to be cleaned and then re-sold, even though it was never sat on, let alone slept on. The super-king which was removed yesterday, is much too big. In my opinion, it was mostly my error, but also your delivery people should have seen that the size was wrong before they whipped off the plastic in which it was wrapped. I have had several mattresses from you in the past. I still wish that they would find the first mattress. Can you help?

Mattress fine. Bed frame was not!

The mattress is fine. What wasn't fine with our purchase was the bed'frame that we bought, in particular the wooden lats the sit across the bed. The layer of lats whichever way I placed them wouldn't fit the pre-drilled holes in the bed frame. Therefore I had to drill some holes myself that did fit!! In addition the pre-drilled hole that should have been in the middle lat just wasn't there. I also had to drill this myself. As a result assembly took 3 hours when it should have been much less. I chose to do this as I couldn't wait more days for a replacement item which I would have got if I'd have contacted Dreams.

Great mattress & fantastic all round service!

LOVE this mattress! I had ordered a memory foam mattress online which I did not get on with at all so had arranged to return. I went to Dreams in Hove & was greeted by Chaz - she was so helpful, knowledgeable & friendly but not pushy. I tried lots of different mattresses & she talked me through each one - I decided the Jacobs was the one for me. I called the store a few days later & Chaz was able to offer me a delivery of 4 days later! I am so pleased with the mattress and the end-to-end service I received was exemplary. THANKYOU! To Chaz & the 2 delivery guys - for a great service & customer experience!

Holman Pocket sprung matress review

Having purchased a Hybrid Simba mattress, my partner and I really struggled to sleep comfortably, despite all the recommendations that come with the Simba product. We both like a hard mattress, so the decision was made to try another brand, and that's when we stumbled across the Holman Pocket sprung mattress. It is perfect for those who like a hard mattress, plus it can be turned and flipped. An ideal alternative to the online products from Simba or Emma etc. Would definitely recommend Dreams and the products they offer, as value for money is exceptional, especially during the various sales.

Possibly the best mattress I've ever slept on?

My wife and I purchased this mattress after we tested ourselves on with the Sleepmatch technology offered in the Farnborough store. After being matched with a certain firmness (firm) we were recommended this one by the ion store team and safe to say it's been the best bed I've slept in. My wife is currently pregnant and finds it nice and supportive. After waking up I experienced no aches or pains in my back either so it's nice and supportive for me too. Because of the amount of springs in the mattress it also cushions the wobble created by another moving around in bed. Overall it's perfect!

Amazing dont read bad reviews

Bought this mattress in store.i have been sleeping on it one week and wow. the best matress I have ever slept on. I was told by the store it takes 30 days to adjust and expect a little pain whilst getting used to it..I have had the opposite I have joint issues and back issues.. I for once wake up without pain and spring out of bed like an 18 year old. No more stiff legs walking down the stairs in the morning.. no hip pain or back pain and no tossing at night..no nothing .just an amazing night's sleep everynight.I recommend this mattress evin at this high price well worth the money .

Really happy!

I'm glad I did the mattress test in the shop as I'd never bought a mattress before and had no idea what was best for me. Turns out I should be sleeping on a harder mattress, so I picked this one out of the list that was generated and I'm so pleased with it!! It's so comfortable and my back and side feels so supported no matter what position I'm in. Absolutely love it and pleased with my purchase. Delivery was also really simple. The guys set up my bed with the mattress and advised me to wait an hour before trying it. They were also masked up and very polite. Great experience!

Great Comfort for super value

We've had our matress for about 3 weeks and have noticed a great difference in our sleeping habits. It states that it's firm but it feels medium to firm and is quite soft in our opinion. The mattress is well made out of good quality materials and can be rotated and flipped as it's double sided. Overall we would recommend this matress to most shapes and sizes as I am 6 foot and 15 stone and the missus is 5 foot and 9 stone and we both sleep very well on this matress. We also purchased a pack of 4 pillows in a deal through the dreams website which was well worth the money.

Good for the back!!

Have had this bed for a few weeks now & can thoroughly recommend this bed for comfort & in my case, back pain. This was a replacement for a memory foam bed which was a bad buy for me as it didnt give me the support I need. This mattress is so comfortable & quite thick which lets me step out if bed rather than having to pull myself up as I did with the thinner memory foam. This is the most Ive spent on a mattress but was money well spent as it has certainly improved the back pain I have experienced over the past years which clearly proves is the right mattress for me

Very comfy night sleep

I took a bit of a chance on this as I bought it during lockdown without having tried it. It's as the advert describes - firm, and just about right for me. Haven't had a bad night sleep since buying it and haven't experienced any dipping so far. As with most, if not all, pocket spring mattresses, it does dip a lot if you try and sit on the side of it but for the price I paid, im very impressed with the quality. I previously had a memory foam mattress which wreaked havoc on my lower back - im not having the same issues any more. Very comfortable but still supportive.


Where do I start. I have had my new mattress for a few weeks now and my god, I had seriously forgotten what it is like to have a proper nights sleep due to back issues and a cheap, awful Mattress. Fast forward to now and I am literally in Heaven, the new mattress was selected for me by the Dreams machine and it is amazing, I am finally sleeping properly and not waking up stiff, crocked and unable to move. I would definitely recommend Dreams when looking for a new bed, mattress customer service from start to finish was 10/10 and I couldnt be happier. Many thanks!


Dream is the word that describes the shopping experience (in store), delivery /collection service and the product. This mattress gives really firm, but not hard, support which helps with back problems. An extra deep item 28cm. (10 inches) which when placed on a low plinth, gives just the right height when getting in or out of bed. (In our case this helps with knee problems. The only slight drawback is that this mattress is quite heavy and really needs two people to turn it at the recommended times. Otherwise a very comfortable purchase at a sensible price.

Amazing mattress!

I bought this mattress because I'm suffering from a herniated disk in my lower back an my current memory foam mattress was very painful to sleep on. This new one has not only given me the best nights sleep I've had in years its actually helping straighten my spine an correct the position of my hips into a much better position. This has massively reduced my day to day pain to a manageable level an allowes me to sleep through each night without waking up multiple times. If you have back, shoulder or neck pain this is the mattress you need to buy.

Instant relief

Having had my previous mattress longer than we are advised and it being classed as 'soft', I was surprised to be recommended a 'firm to very firm' replacement. However I needn't have worried, from the first night, I have slept better, felt completely comfortable and not awoken with the usual aches and pains that would result from even a short night on my previous mattress. Even though this new mattress is much firmer than the saggy old one it replaces, I had no problem adjusting to the change. I am very happy with this new mattress.


Given the options, the purchase was value for money. The product is, of course, exactly as seen in the shop: it is comfortable, has no 'roll-together' and one person is not disturbed by the other getting in/out or turning - all of which we part of our personal specifications - we've had traditional pocket-sprung mattresses previously and those attributes are important to us. No issues with quality; in line with price. No issues with design, again, in line with price, and it was important to us that the mattress was reversible.

Good features but lost due to the divots

Stylish, nicely pocket sprung firm support. No roll together so far. Its a good piece but those buttons. I never understand why these beds still exist. Who wants these mountains up and down their spine. Bed has edge to edge support which I like and is okish on my bad back but my partner whos fine with every other bed gets very sore on it! We need a softer bed for us. We have a topper were stuck with from before this purchase but it does not work on this bed due to divots. Lovely if you dont mind that sort of thing though!

What a difference

This was one of the recommended matresses following the sleep match in store and though initially looking for something a bit more budget friendly changed my mind after the first night. Suffering from multiple health conditions I frequently wake up in pain and find it difficult to get comfortable due to the pressure on my joints. Woke up on the first morning in many years with almost no pain, couldnt believe the difference. Who knew a good mattress could make all the difference... wish i'd changed my matress much sooner!

Mattress from heaven

Bought this for the spare room at my parents house as my sister refused to stay over unless the 40 year old mattress was replaced. This mattress is amazing and I call it the mattress from heaven, it is like going to bed and being cradled by a firm but loving cloud. I haven't yet managed to find fitted sheets for it as it is a very deep 4ft mattress but I am managing very well with just using a flat sheet for the time being. I would definitely recommend this mattress and am constantly inviting visitors to try it out!

Amazing support

I never thought I would find a mattress to match the comfort of mine but after a fire at home I reluctantly had to get one, I now have the most comfortable and supported mattress ever, I have never slept better from the very first night I no longer woke with aches or headaches, I can't believe what a difference this mattress has made to my sleep, as a side sleeper it supports me in all the right places and I wish I had gotten it sooner, I highly recommend this mattress to anyone needing a perfect night's sleep x

Mattress heaven

I love this bed The quality and workmanship of the frame is superior and easy to lift up and place back down. It looks stunning and I have received many compliments about the bed and the mattress. This is my third bed and mattress from Dreams and I would highly recommend. Jordan, the delivery young man was very professional, polite and courteous especially as he was with a new starter member of staff. So pleasant to see them working together and respectful particularly in these difficult times. Thank you.

Brilliant Mattress

I've now been sleeping on this for a couple of weeks. It's very comfortable and supportive, mainly down to the pocket springs. I know there are more expensive options available, but honestly, this is the best value for money. I originally bought it for the master bedroom, but loved it so much, bought another for the guest bedroom too. It's a very heavy mattress, so make sure you have someone helping when putting it on the bed! This is testament to the build quality for sure.

Pandemic friendly service

Bagged this half price in the January sales, delivered promptly by a couple of friendly guys. Due to covid couldnt take it upstairs but explained this on the phone before delivery and followed good social distancing etc when they arrived. Great quality, very comfy, easy to follow care instructions. Bought online without trying in the shop - bit firmer than I was expecting but thats my own fault. There is a grace period to return if not happy with it, but I think its a keeper.

Now I know what sleep is

Ok so we've had the Burnham pocket sprung matteress for about a month, a replacement for a matteress that wasnt that old but neither of us got along with. Well after about a week of not being sure we both seemed to be getting used to the new matteress and now I look forward to climbing into bed. Great support, firm but so so comfortable, it's like being hugged. My job is very intense on the body so I now melt into bed and actually wake up refreshed and ready to go again. Thanks

100% improved sleep - love it

Used the computerised system to work out which mattress would be right for us, Really pleased with the options the dreams consultant gave us and had plenty of time to try the various mattresses. Surprised just how comfortable this mattress is and really like the weight to it so it doesn't move around the frame and fits tight to the frame, unlike our last memory foam mattress! This is a thick mattress and feels a little high when you first get it, but soon adapt to the comfort

Blissful night's sleep with our Dreams Mattress

The mattress from Dreams is incredibly comfortable and has, unquestionably, improved our night's sleep and comfort. The handles on each side make the mattress easy to turn, and is a perfect fit for the bed frame. The delivery was timely and staff were professional, and I was delighted to make the most of the recycle service and have our old mattress taken away. I found the dreams website easy to use with plenty advice and lots of choice. All in all, what a great experience.

Buying and using the mattress.

The man that sold me the mattress was very nice and he took the time to find me the correct mattress for me one that suited my needs. I was very impressed with him he is a good advert for Dreams and I have recommended people to go to the store for mattresses. The mattress is wonderful and very comfortable, I am not really concerned about the spring how many etc I just want a good nights sleep and this mattress delivers that. Sooooo comfy and supportive fantastic thank you.

Excellent Mattress

We have had the mattress nearly a month now, it is so comfortable our sleep quality and comfort has improved considerably. The make and quality of the mattress is beautiful we are over the moon with it. We purchased the mattress in the sale and were lucky to get it at half price, I ordered off the internet and did not go to a store to see it, so was a little worried but the quality is that good that even if i had paid full price for it I would have considered it worth it.

Excellent mattress

I purchased this mattress online after spending months researching and viewing many online , super fast delivery was delivered within 4 days , the two young guys was very friendly and professional and delivered it to the room of my choice , Ive had it for a week now and can honestly say its the best nights sleep Ive had in a long time , high quality mattress well worth the money and a absolutely steal when I mange to purchase it in the special offers week 100% recommend

Little and Large comfort all night

My partner and i got this as we needed a mattress suitable for us. We are opposites when it comes to shape and size, I'm tall and she's short. We've only had it a few weeks but this bed is so comfy we just fall asleep as soon as we lay down each night which has usually been a challenge in the past. Because of my job im surviving on about 4-5 hours a night but with this mattress i honestly don't feel as bad in the mornings no, just have shame i can't be in it longer.


I was looking for a firm replacement king size mattress and visited the Eastbourne store. The staff were very helpful and I selected the mattress after trying two others. Delivery was quick and the delivery men were very friendly. The mattress is very comfortable which is important as I have bad lower back pain. I am extremely satisfied with the value for money provided. I would certainly use the store again and have already recommended it to friends. Thank you

Best purchase ever made!

After searching online for over a month we finally settled on this mattress using the reviews to guide us. We have not been disappointed right from the very first night. Hubby has had spinal surgery and has finally found comfort after almost a year. We also no longer roll into one another so I have a great night's sleep. The fact it comes with a sleep guarantee is amazing, however it was not needed. This is the comfiest mattress that I have ever slept on.

Best nights sleep even for a colic newborn

I have had this mattress for a good few month before my delightful boy arrived and I have been happy with the support and comfort. but I mistakenly put my son next to me and now he won't sleep anywhere else.. I mean I have bought 3 new next to me mattresses, tried putting him in his big crib even in my arms all he does is right the sleep.. but as soon as I put him down on my bed he is out for 4-5h and for a 5 week old who has such bad colic its amazing!

A good night's sleep.

Well sprung firm mattress. Bought a mattress last year with memory foam inside, whilst nice and soft and seemed comfy, I always woke up in pain from arthritis. I also found it a bit difficult turning over with the foam. This mattress being sprung is so much firmer therefore easier to turn over. I also realised that I wasn't in so much pain on waking. Although it didn't seem so comfy when first getting in bed I certainly sleep better, so that's a big plus.

Great service, great mattress.

Excellent helpful service in store and got to use the Dreams technology bed to find a range of mattresses that would be right for me. Had recently purchased a mattress from an online only company and it just wasn't right for me so this was a revelation. I took a little while to be delivered but that's because it had to be made. I've had it a couple of weeks not and it's perfect for me. No more aching back when I wake refreshed of a morning. Thanks Dreams.

Hotel Mattress

After making do for a long time, we finally decide a new mattress was long overdue. I have cervical stenosis and a prolapsed disc so was hesitant. We used the in-store mattress tool which picks the best mattress type for you and we bought what it recommended. The mattress is firm, supportive and feels like we're at a hotel it is so comfortable. The sides are firm so it doesn't feel like you might roll off which was my concern. Thoroughly recommend.

A great nights sleep

After a couple of weeks with this new mattress we are enjoying the benefits already. The natural fibres keep our temperature stable as opposed to the memory foam mattress before that just cooked us. The firm support from all those springs is making a massive difference, for a long time now I wake up with pain in my hip, this is becoming a thing of the past. My wife can't say enough good things about this mattress as yet quality of sleep is much improved.

Comfortable mattress

Dreams spent time to check our requirements and we used the in store machine to check our requirements. We were then shown several mattresses suggested to us. They were a range if types and prices. We were left alone (with a drink) to try each one as many times as we wished. I have a spinal issue and this one seemed perfect. So far it. Has proved to be very comfortable. Also, the fussiest person in our house, the cat has slept on it from the start.

So comfortable

My wife and I purchased this item after considerable market research. In the interests of full transparency, we were unsure about committing to a firm mattress for the next 8 years, particularly as our previous mattress was so soft it was mentally and physically hard to get out of bed. In short it was a fantastic decision - best mattress weve ever had. My back problems are already easing up and we are delighted with the mattress. Highly recommend!

Thank goodness for Dreams.

I chose Dreams to buy a new mattress for myself as my existing Emma mattress wasn't living up to my expectations. As I couldn't afford a full price mattress I chose a mattress from the clearance section with the experienced staff lending thier help and knowledge to allow me to chose the mattress that was right for me. The Holman mattress was perfect and delivered within a few days. And now I'm getting a quality nights sleep on a quality mattress.

Exactly as I hoped for

After years sleeping on a medium firmness mattress and experiencing lower back pain, I decided to switch to a better quality firm mattress in the hope of improved posture and less stress on my back. This mattress is perfect, its high quality and the firm variant is firm but not to a point where its like sleeping on a plank. My back pain was homeboy within two weeks, wish I had changed sooner. I also got this on sale which was a massive plus.

Holman Pocket Sprung Mattress

Oh well, what can I say? Definitely no faults so far, I hope this continues to give me the same comfort and awesomeness that I have been enjoying since day one from delivery. My five-year-old has not left my Bedroom, because she too, has noticed that it is a brand new, new feel, more sophisticated Holman Pocket Sprung Mattress. Definitely a recommendation for Family and Friends and other prospective customers. Thank you Dreams Team!


We're super happy with this mattress. We returned 2 previous mattresses (a Simba and a Silentnight) because they were both incredibly uncomfortable in different ways. It's such a relief to find a mattress that's firm, supportive, cushioned and where we don't disturb each other by turning over. I'd really recommend it. It's slightly firmer than the one we tried in the shop so we use a slightly cushioned mattress topper, but so far so good!

Goodbye to sleepless nights !!!

Goodbye to sleepless nights and back pains. Wish we visited Dreams earlier to end our nightmare. Such a simple task to make, just like making the first baby steps. The staff was very helpful and assisted us in making the right choice ( no force selling ). Making the right choice is somewhat daunting at times, but not this time and it's made in Britain (GB) so buy British for quality and forget about wasting your time looking elsewhere.

Good Quality and reasonably Priced.

We we're looking for a firm mattress and straight away the first mattress we came to was Jacobs Pocket sprung mattress, the wife tested the mattress for firmness and was totally impressed, tried other products but she was drawn back to her first choice high quality and reasonably priced, the staff were very helpful and we we're able to choose a delivery date that suited us and for a small cost our old mattress was recycled by Dreams.

Jacobs mattress is so very comfortable

This is a very comfortable bed. We were advised to use the in store mattress machine to access which mattress would suit. This was the first on our list and we tried a few and kept going back to this one. We placed the order in April and advised it would take 10-12 weeks, then I kept receiving messages that it was delayed again and yet again. I was disappointed at the wait but so, so happy when it did finally arrive on 14 August.

Not as good as I had hoped

After reading reviews, I was expecting to be amazed at my quality of sleep but I do not find myself being able to say that this mattress is superb. It seems to dip in areas and takes a while to regain it's shape, I am hoping this improves after turning for a month or so. I do not get the desired relaxed sensation when lying down as with previous mattresses. I bought at a reduced price, glad I didn't pay the full price at over 1000.

Best service ever

The whole shopping experience with dreams was so easy,the store staff so helpful & going out of there way to help us find what we wanted, tthe bed we wanted was not on display but the sale's man was so helpful & answered all our questions & back it all up by showing us everything we needed to know on his computer. The mattress we bought was the next 1 up from the 1 we already have but they still showed us it so we could try it out

Perfect comfort and support

Took me a while to settle on the mattress with trying at least 5 others but really glad I settled on this one. It offers tons of support for my back after an injury and it super comfy at the same time, cant fault a mattress that helps my back heal. All in all Im very very happy with it and would thou rally recommend to anyone that needs or likes a firm matters. It had a soft covering in top which adds to the comfort level.

5 Star Service for a 5 Star Mattress

I was very fortunate to buy this mattress when it was on sale and I am delighted with the purchase. Its firm but doesn't feel too hard , its just so supportive and I feel like I am floating on air. Honestly can't believe why I waited for so long to upgrade. My first purchase with Dream also and I have to say everything was fantastic. Great communication , the delivery drivers where very polite and friendly. 5 Stars all the way

Lovely mattress

I bought this mattress recently. Lovely comfortable and no sweating. Unlike my 2 previous mattresses. Yes this mattress is heavy but so are most now a days. There are indentations but these areas mould to your body and is very supportive. Not lumpy at all. Ive been having wonderful sleep since my purchase and recommend. Wish i could be in bed more often. Would of given this 5 stars if the mattress did not need turning.

Comfortable = Great Sleep

We were due a new mattress having bought memory foam 6 years ago it had developed body shaped dips! So decided to go for traditional pocket spring and upgrade to king size! It has proven a great purchase, very comfortable, supportive, and the larger size is fab! My husband even said the other night, I dont like the bed, I love it! Strong praise indeed from someone who said all the mattresses felt the same in the show room!

Great deal

Firstly it was something that I wanted to do for a long time after people telling me that he would need my sleep I purchased this new mattress and I cant believe the transformation not only in my sleeping better but aiding my bad back the only problem now is I dont want to get out in the morning great purchase I dont know why it took me so long great service I bought online which I navigated easily around so very happy

Perfect nights sleep

Our previous mattress had served us well for a few more years than ideal and the Insignia Burnham has been superb since we bought it a couple of weeks ago. The mattress has been manufactured to a very high standard, is as firm as we wanted it to be. We have had more perfect nights sleep than we had previously. The natural fibres have kept us at the right temperature even though the weather has varied so much recently.

Perfect mattress

This mattress is really comfy. We had tried an emma mattress before this one and sent it back to emma straight away as it was really uncomfortable and we spent all night rolling into each other. Then we tried this one in store and we are glad we did, as it was just perfect. No more rolling into each other and we have just had the best night sleep ever every night since buying this mattress. We definetly reccomend it.

Firmer than the one in the showroom

I bought this about a month ago. I used the dreams mattress machine in store and it recommended this mattress for my Back ache, tried the one Instore and it felt lovely, firm but with a little give so it didnt feel like you are sleeping on concrete. Mattress turned up, ( this one does feel like you are sleeping on concrete) hoping it will soften slightly, has slightly helped my back but it is quite uncomfortable

Happy Holman

The Holman Pocket Sprung was purchased to replace an IKEA hybrid mattress and was purchased after using the Dreams sleepmatch device. It offers a superior firm level of comfort that is ideal for all sleep positions. It offered a great night's sleep from thee first night. Edge support is top notch and no roll together thanks to the high number of individual pocket springs. Would recommend at promotional price

Pain free comfort

I bought a new not inexpensive mattress in 2018, four years later suffering from severe hip and back pain I decided to change my mattress. After speaking to the Dreams sales team I decided to buy the Jacobs pocketed sprung mattress. I can honestly say I am completely satisfied with my purchase, a good nights sleep, and no aches and pains when I get up in the morning. I wholeheartedly recomend this mattress.

Perfect for a comfortable night sleep.

The most comfortable mattress that I have ever purchased. My partner and I have had consecutive wonderful sleeps since purchasing this mattress 1 month ago. I wake up feeling fresh and invigorated. The only down side is the mattress is so comfortable it makes it harder to get out of bed to go to work in the mornings!! Both delivery drivers were also very friendly and took the mattress up the stairs for me.

Best mattress for a bad back

Ive suffered with a bad back most of my life, even took the plunge and went to see an osteopath a few years ago, but nothing helped. With my old mattress getting too uncomfortable to sleep on, I decided to get a new one from Dreams. Ive had it now for just over 3 weeks and my back feels much better! I noticed the difference straight away. Its nice to wake up without a stiff back :) Worth every penny.

Jacobs pocket sprung mattress

Mattress is quite firm which I was not expecting due to my other pocket sprung mattress being the complete opposite. I got this mattress for my spare bedroom due to my old one being too firm so I was sceptical. It is a lot comfier than I thought it would be and no bad back like my previous one! Although I would prefer it to sink in a little more it is still an all round good mattress and not too heavy.

Great mattress - amazing service - making it easy

we tried the in-house mattress machine at TCR, we didn't think we'd like it long term tbh but it's turned out to be amazing so far - so - all good on our end! I'd say, give it ago, listen to the staff, and trust that it'll work out. We all go into a store thinking we know what we want out of a mattress but you won't really get that until week 4+, and that's difficult if it isn't from a D2C brand

Great so far, sleeping/waking feeling much better

Great so far, firm but top has just enough give and soft and breathable so having a comfortable nights sleep and waking without any more back pain from previous foam mattress, this will need turning very 2 weeks and does need to be turned over once a month too which should rest mattress in the more used areas so hopefully will last longer than other (mainly foam) mattresses that can't be turned over


Please Guys out there go and purchase your mattress from any Dream store you will never regret it, I have been having serious pain on my back and under my abdomen but after getting advised for what I needed being sleeping like a baby so comfortable no back pain no abdominal pain ever please see them in Dreams and purchase your mattress I have been using my mouth for friends since I got it beautiful

So comfy

I bought this a month ago and was worried as to wether it would be as comfortable as my old mattress but it has exceeded my expectations. Its firm but not hard just giving the right support for my back. I wake up feeling refreshed after a good nights sleep. I wanted a mattress that I could turn over rather than rotate which this one does and its not heavy to move like most of them are nowadays.

Mattress Purchase

The sales lady was wonderful, she went over & beyond, so ensuring my purchase went through effortlessly! I was shown all sorts of mattresses & I wasnt hustled at all, I felt comfortable & was thrilled when all transactions went through & I didnt get stressed at all, huge thanks to Dreams & the sales persons I dealt with I will definitely be back to buy one of the gorgeous beds I saw on show

Holman Mattress with base

I was asked by a friend too buy a bed and it was just what he wanted. Right height and good mattress, at what we thought was a reasonable price. So I have just bought one for myself and I am very pleased with it. The staff in dreams were extremely helpful , and especially as the first one was for a partially disabled person and the young man who helped me was exceptionally kind and helpful.

Firm anf comfortable

Tried out in store and felt amazing. When it arrived we were worried as our label said firm and in store it has a label of medium/firm. We worried it was too hard but have it s few nights after speaking to an expert in another shop who advised to give the mattress a week to settle. We have a silent night memory foam mattress topper and it seems great now. Three weeks in now. Happy.

Sleeping soundly

I have had the Jacob's pocket sprung mattress for about a month now and it is fantastic. Sleeping better than before. The real upside is the firmness as even when your partner rolls over you can't feel them move. This wasn't even something I had considered in a mattress until we tested this in the store. I was sold at that point and very please with the mattress and buying experience.

Finally what sleep is meant to be!

I brought this mattress 3 weeks ago and it has been a complete revolution. I now sleep, actual sleep. I thought it would just improve my comfort but it has done so much more. No back ache. Easier to get to sleep and stay asleep. A complete joy. I know this sounds dramatic but it is totally true. I questioned spending what seemed like a lot on a mattress but it has been completely worth it.

Great service.

We were able to choose our mattress from a wide range in the showroom. The salesman was very helpful and showed us exactly the one that suited us. The ordering process was very smooth and quick. The delivery arrived right at the start of the advised slot and the delivery team were very efficient. The mattress is very comfortable. We made a good buy as it was half price in the sale!

Beautifully firm, with luxurious topping.

What a bargain this has turned out to be! Bought in the sale and utilising the 0% finance function. Monthly payments are so low it feels like we've been given the mattress for free. We've both had some incredible solid nights sleep since the delivery of the mattress,witbout a hint of the back ache we used to wake up with. Luxurious thick, feels fantastic. I definately recommend.

Its alright

Im not unhappy with the mattress, Im just not blown away. Its firm - good. But to me it doesnt match the quality of the last Dreams mattress I bought many, many years ago, which I still have but now is in the spare room. I miss that one - will this mattress hold up so well? Perhaps, but Im not as pleased with it. Maybe I should have gone in-store rather than order online.

New mattress

I've now consistently had good nights sleep for a few weeks. I especially like the high density of pocket springs. I didn't want the memory foam effect of feeling like I was sleeping on sand. My partner loves it too. I regret not buying a new base at the same time though, as this is the same age and these things wear out as well due to modern materials and thinner ply's etc.

No more grumpy morning arguments

Amazing nights sleep, after a week of use the pain in my and my partners back, has greatly improved. The support this mattress offers is perfect and I highly recommend saving there sleep testing machine to find your prefect mattress too No more waking up in the morning and snapping at each other. This mattress has saved our relationship and from one of us doing time. LoL

Great Support

I bought this double mattress as I was already pleased with the single version I had purchased for my childs room. When delivered I thought I had made a mistake and it was too firm, but within a few nights I had adjusted to the bed and wake up relaxed and refreshed. Im glad I kept it. Also the dreams delivery staff were very helpful and professional . I would recommend.

Very comfortable

This mattress seemed a little too firm at first but after a few days became the perfect product. I've been sleeping so comfortably since getting this mattress, very please thus far. It does however seem like it definitely needs the weekly rotations in the beginning as it already appears to be settling in the places my spouse and I sleep, hopefully rotating does the trick.

Great Mattress and great service

I love this mattress. It was my third attempt at buying a mattress after the first 2 left me with more back pain. I decided to go and see what dreams had to offer and they were super helpful, knowledgeable and patient whilst I made my mind up. I left confident this new mattress was the one. I'm I'm glad to say I was right! It's so comfortable I'm really happy with it :)

Great nights sleep!

I took delivery of my new mattress a few weeks ago, Id bought a cheap one previously to get by but my back flared up again. The Insignia Ashdown has been a joy, my back has now recovered and Im back to a restful nights sleep. Staff were really helpful in Dudley store and the 50 Percent Bank holiday offer helped to. Delivery guys were great in and out with no fuss.

Dont let Xbox choose your mattress!!

Following the advice in store by the sales rep after using the machine that matches you to the type of mattress that suits you I bought this. Im not happy with it as its much firmer than anticipated and not comfortable for me as a fibromyalgia sufferer. I would not advise anyone using that daft xbox powered machine to make such an important and expensive decision !!

Great comfy mattress

We were in need of a new mattress quickly before our new baby arrived. Delivery of the mattress was brill and the staff in the store were very helpful. Cant fault the mattress, we went for firm as I need support for my back. Very happy with the quality and although we now only get about 2 hours a night sleep because of our new arrival, this mattress is perfect.

Very comfortable mattress and great service

Great service received from sales lady at the Paisley store. We were recommended this mattress after trying out Sleepmatch. Having switched from an Otty memory foam mattress, the difference in support was night and day. The mattress is firm but supports the body really well, my wife and I are no longer waking up with body pains since switching to this mattress.

Mattress and customer service

Great firm mattress. Ive just swapped from a mattress in a box to this as I found the foam based mattresses way too hot (I hadnt realised I was a hot sleeper). I live by myself and can just about manage to flip and rotate this by myself. Dreams were great too, great service on the phone ordering, delivery drivers were lovely, had been great all round really

Dream of a bed from Dreams

A wonderful sleeping experience. Haven't slept so well in years. The mattress seems to move with the contours of the body for a perfect nights sleep. Got this item in the sale, absolutely perfect. The delivery staff were fantastic, no complaints hauling a heavy mattress up two flights of stairs. Unwrapped the mattress and took away all the waste. First rate.

Better than I thought

Ive had my mattress for about 3weeks now ,and initially it was way too firm, or so i thought . Having settled into a great nights sleep ever since, im really happy that i took the time to research and take the in store test. My lower back pain is not so intense which can only improve with time i think. Thanks Dreams, great in store service and great mattress.

Delighted with Holman Pocket Sprung

Item is beautifully made and superbly comfortable. So pleased with it - sleeping better since switched to this mattress. Whilst this is a 'Firm' mattress, I judge it to be 'lower end of firm'; very pleasant if you're slim/bony but just a bit too soft for front-sleeping. Dreams ordering/delivery v efficient and delivery guys were very polite/friendly/punctual.

Dreams - really do come true!

After suffering sciatic and groin pain whilst waiting for knee replacement surgery the miracle purchase of our new Jacobs TGB Olympic Sprung mattress was my saviour. My Sciatica has gone and I am sleeping the best in months. We even purchased a Dreams 2 memory foam topper which has brought me even greater relief whilst I await surgery. Thank you Dreams!

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Questions and Answers About The Dream Team Jacobs Pocket Sprung Mattress

Prospective customers had the following questions about the product

We already have an Insignia Buckingham mattress and are looking to buy another one. Is this the same thing rebranded? And if not, then what is the closest thing to the Buckingham mattress that you currently sell?

Answer: Good AfternoonThe Burnham is a similar mattress to the Buckingham but not a replacement. the new Revived range of mattresses replaced the Insignia range. The mattresses are firm and very firm like the Buckingham but does have new and upgraded fillings- we would recommend this range for a customer who purchased a mattress from the Insignia range before.We would always recommend trying in store before purchasing.

does the halman k mattress get hot

Answer: Whilst none of the mattresses are designed to make you hot during the night, the Holman does not contain any specific cooling properties. If you find you often get warm at night, then the specialist TheraPur cooling mattress range or the naturally filled mattresses might be a better option for you.

Should my new mattress leave indents already after a week

Answer: Thank you for reaching out with your question. As we are unable to see this issue for ourselves, I would advise getting in touch with the customer service team, who will be best placed to offer reassurance or resolve the issue for you, if needed.

Can the mattress be supplied with half firm and half soft?

Answer: Unfortunately this mattress cannot be supplied in a split tension, it is only available as one comfort grade. the range of Flaxby mattresses have many split tension options so we would recommend viewing this either online or in store.

Can you please explain why a mattress which is deemed to be so good is ONLY guaranteed for ONE YEAR when others of quality are 5 years , even 10 years? I like the look of the mattress but am worried it may not be durable.

Answer: The Holman is a 4.7* out of 5 rated product. We would recommend reading the customer feedback on this for reassurance on the quality of this mattress. If you can also purchase the 'bedcover' as an extra guarantee. .

We have a double insignia Belgravia - we are looking for the same mattress in a single for my daughter who has scoliosis. Is this the same bed renamed? Hopefully so..

Answer: This mattress is not the same as the Belgravia. The Burnham contains 1600 pocket springs whilst the Belgravia contained 1200. They will have very similar comfort levels as they were both a 'Firm' comfort grade.

How many pocket springs are in a single and double mattress?

Answer: Spring count is to a King size by standard procedure only. This is the same across all mattress retailers.Spring count should not differ hugely from size to size, but we always provide the King size only.Thank you.

Can this mattress be turned over as well as rotated head to toe ?

Answer: The Burnham Mattress can be rotated as well as turned. We recommend that you rotate your mattress regularly, rotate head to toe weekly for the first three months and then every month thereafter.

We are buying a house and due to move in in the next 2/3 months. If I buy today can I postpone delivery until I am moved in?

Answer: If you proceed to checkout, you will be provided with dates to choose from. They will show you dates in advance and you can push the delivery if needed too further, later down the line.Many thanks for the question.

How do we dispose of old matresses

Answer: When you add this mattress to your basket, continue through until you reach the cart page. Under 'Recommended services for you,' you can select the option to add recycling to your cart. Thanks, Dreams

Are the mattress and the divan base the same colour/fabric? It doesnt look like it in the picture. I would like the mattress and the base to match.

Answer: Good Morning Thank you for submitting your question.Divan base and mattress is not the same colour/fabric, however can be matched by exploring the divan base ranges separately. Kind Regards,Giedre

How much is this mattress weight? and how can I store it?

Answer: A double Jacobs mattress weighs 34kgs. If you need to store the mattress we would advise clean, dry conditions in it's original packaging and the mattress should be laid flat.Many thanksJSDreams

What are the dimensions for your king size mattress? Website states width is 36inches which is not 5 feet.

Answer: I apologise for this error, the website has now been updated. The correct measurements are:A - Height26 cm/10 inchB - Length200 cm/79 inchC - Width150 cm/60 inch

Bought this mattress nearly a year ago and very satisfied with it. I rotate this mattress as prescribed. However, does it need to be flipped as well? I have not done so.

Answer: Yes, we recommend that this mattress is turned as regularly as it is rotated - once a week for the first 3 months after purchasing and then once a month thereafter.

Hi, the website says the double mattress size is 190 x 90 the same as small double? Can you confirm the 4,6 double size is 190 x135 ? Thank you

Answer: I am sorry for this error, the website has now been updated. The measurements are:A - Height26 cm/10 inchB - Length190 cm/75 inchC - Width137 cm/54 inch


Answer: Thank you for reaching out. We have confirmed this with the colleagues and this is a double sided mattress and can be flipped..

will you take my old mattress away

Answer: Yes, we offer a recycling service wherein Dreams can take away your old mattress. You can purchase this service at the checkout.

Do you need to buy deep fitted sheets for the King mattress the depth is different on the Q&A to what is posted on the description

Answer: I am sorry for the confusion. This mattress is 25cm in depth, you would just need to ensure the depth of the sheet covers this.Many thanksJSDreams

Is this mattress hypo-allergenic?

Answer: It has natural filling, it is also worth looking at the Sealy and Silentnight which state hypo allergenic. Many thanks for your question,Shannel

Hi, What are the luxury fillings made of - what materials? Thank you

Answer: We have received the following clarification. This mattress has a cotton comfort layer, polyester support and pocket springs.

What is the weight of the double please? How many years guarantee?

Answer: The weight of this is 34kgs and the guarantee is 1 year. You can extend this with the bedcover service plan though! .

Does the Insignia Ashdown comply with Crib 5 regs and will it be OK for a wooden slatted bed?

Answer: This mattress does not comply with crib 5 regulations. The mattress is suitable for use with a wooden slatted base.

What is the weight limit of the mattress? Overweight couple looking to buy a new mattress.

Answer: There is no defined weight limit but the supplier recommends 318kg (Approx 50st) once distributed evenly.

What is the filling inside the mattress please?

Answer: We have sort clarification on this from the relevant team and will update you once we have it..

Dose the Jacobs matress contain fiber glass

Answer: This mattress does not contain fibre glass. None of the mattresses we sell contain this material.Many thanksJSDreams

How much does a superking mattress weigh please?

Answer: Thank you for getting in touch with your question. This super king mattress weighs 53 kgs. .

What materials is the filling made of and the cover?

Answer: The filling it made from natural recycled cotton fibres, the cover is made from polyester.

Could you explain the difference in spec between The Jacobs and The Holman?

Answer: Thank your question. There is an aesthetic difference between the two mattresses. Hope this helps Dreams.

Have you a base to go with the ash down double ?

Answer: Yes we do, it is the classic divan base. You can search for this in the search bar.Thank you for your question.

Is this orthopaedic mattress

Answer: This mattress is not classed as an orthopaedic mattress and is tested as firm.

will you take our old bed away to be recycled

Answer: We do provide a disposal service. This is available through checkout.Many thanks for the question.

1628 or 1961 which is the correct amount of pocket sprung in the king size please

Answer: The King size contains 1628 springs, it is the Super king that contains 1961.

If this is going on a slatted bed, do you recommend having an under mattress board?

Answer: A board will not be needed as this is suited to be on any style bed frame.Many thanks for the question.

How often should this mattress be rotated/turned?

Answer: We would advise simply rotating this mattress on a monthly basis. Thank you for your question.

can my old mattress be taken away

Answer: Yes we offer a recycling service for a small fee.Thank you for your question and I hope this helps.

How does the Jacobs mattress come delivered? Is it flat-packed, or does it just arrive as normal as shown in the pictures? We are looking at buying a super king, but are not sure it would fit up the stairs, given the size.

Answer: This will be delivered as shown in the pictures, in plastic wrapping. Thanks, Dreams

Hi. Can anyone tell me if this mattress is double-sided? Thanks

Answer: Yes, this mattress is double sided. We hope this helps you.Thank you for your question.

Is there side support on this mattress? Is it hypoallergenic?

Answer: There is no side support, and it is not hypoallergenic. .

Is this matress in 40 night comfort guarante?

Answer: This mattress is included in the 40 night comfort guarantee.

Is this matress suitable for a slatted bed base?

Answer: Yes, this mattress is suitable for use with a slatted base.

How deep is this mattress. Im interested in 5'0 king but not sure what depth of fitted sheet to buy for it. Thank you!

Answer: This mattress is 27cm deep.We hope this helps you and thank you for your question.

Has this mattress passed the regulations for omitting harmful chemicals?

Answer: This mattress complies with all the necessary regulations. Thanks, Dreams.

How long is the guarantee on these mattresses

Answer: Dreams provides a one year guarantee on this mattress.

Hi I would like to order a mattress but could you plese keep it in your store for about a month. I am moving to my new house and I need you to keep it till then. Many thanks

Answer: The store do not hold stock as they are show rooms.Many thanks for your question.

Do your deliver to the Isle of Man or can you quote for delivery if using a partner service.... cheers Gary

Answer: Gary,Unfortunately, we do not do any deliveries here.Many thanks for the question.

Are the sides of the Jacobs machine or hand stitched?

Answer: The sides on the Jacobs mattress are hand stitched.

Is it okay to put this mattress on a sprung divan base

Answer: It is ok to put this mattress on a sprung divan base.Kind Regards,Giedre

How many pocket springs are in the double please?

Answer: There are 1400 pocket springs in the double size.

How long does this mattress take to break in, feels firmer then the one in the shop.

Answer: We recommend 40 days for the mattress to settle.

Do you take away the old mattress when delivering the new one ?

Answer: This is available through checkout for 39.Many thanks for the question.

Is there any latex in this mattress?

Answer: There is no latex material within the mattress.Many thanks for the question.

How many pocket springs does the double size mattress have if the King size has 1600?

Answer: This will be approximately 1472 pocket springs.Many thanks for the question.

How heavy are the double and king sized Insignia Burnham mattresses?

Answer: The double is 30.8kg and the kingsize is 36kg.Many thanks for the question.

what is the comfort layer made of? what material is it?

Answer: This is made up of polyester fibres. .

What weight is Jacob sprung double ?

Answer: The weight of the double is 34 kgs. .

How much does a Kingsized Insignia Ashdown mattress weigh please?

Answer: This mattress is 36kg.Thank you for your question.

How many pocket springs for a double mattress. You say 1600 for a king size but how many for a 4.6" Thank you

Answer: This will be 1368.Many thanks for the question.

How deep is this mattresss

Answer: This will be 27cm deep.Many thanks for the question.

Can you tell me how much a memory foam or 1000 pocket sprung mattress weighs approx

Answer: This will be 34KG.Many thanks for the question.

Is this item Latex free?

Answer: Yes this is.Thank you for your question.

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