Insignia Charnwood Pocket Sprung Mattress - Firm Rated 4/5 based on 61 customer reviews

Insignia Charnwood Pocket Sprung Mattress - Firm

7 Specifications9 Questions61 Reviews
Brand: Insignia
Code: 133-00652
Retailer: Dreams
Height/Depth: 27.5cm
Updated: 11/12/2019 11:48:48 PM
4/5 - 61 reviews


What Makes It Great

We have had this Mattress now since November, we always used to like soft mattresses but then I had a baby and we co sleep and breastfeed. I ended up with a really bad back on my previous soft mattress so, after trying out loads around John Lewis, Bensons etc, we landed on this one which seemed to be good for price quality and firmness. Delivery was really good , the mattress had a tiny mark on it, which the delivery man noticed and he phoned the shop immediately who arranged to send another straight away. Quality customer service! The mattress has been incredibly comfy, it took around a week for me to get used to it but I haven't had a bad back since. Am very very happy with it. The only downside is you have to turn it once a month and it is SO heavy. Ok for me and my husband just about but can't imagine my elderly parents turning this. Hence the loss of a star.

If you find yourself suffering from back pain then you may want to look at an orthopaedic (fancy word for firm) mattress like this one here. Firmer surfaces put less stress on muscles while sleeping which might be exactly what you need to help your back

Your mattress should be rotated on a regular basis as this is the easiest way to prolong and increase the longevity of your mattress. The main benefits to regularly rotating your mattress is the continued support and comfort while reducing any risk of sagging that may otherwise occur

Ensure that every single part of your body is moulded to your mattress by going for one with 3000 springs, all perfectly aligned and adjusting to every movement you make

Questions and Answers

As well as turning the new mattress top to toe for the first few weeks, should this mattress be flipped over periodically too - or not? (I see this question has already been asked, but currently remains unanswered.)

Answer: When your rotate your mattress from head to toe we also recommend that you turn your mattress at the same time. So rotate and turn your mattress weekly for the first three months and then rotate and turn every month thereafter. Kind regards, Dreams

What is the weight limit of a person using this mattress?

Answer: Hi , We do not have set weight limits for our products, however we do advise Insignia for heavier weights as they are our most supportive range due to it's firm level of support. Thank you.

Is this mattress suitable for a slatted bed frame?

Answer: Good morning, All of our mattresses are compatible with standard UK bedframe slats. We recommend that you rotate your mattress regularly for longevity. Kind Regards, Dreams.

how often do you need to flip or spin the mattress?

Answer: Hi , Once every month for the first 3-5 months and then once every 6-8 weeks after that will help the fillings in the bed spread evenly. Thank you.

The mattress need to be only rotated head to toe or need to be flipped over as well??

Answer: This mattress is double sided so will need to be turned as well as rotated. Kind Regards, Dreams

Hi, How many springs on a double size mattress? Thanks!

Answer: Hello , The double has approximately 2565 springs. Thank you for your question and I hope this helps.

Hello we have just purchased this mattress and i am wondering if it is suitable to use a mattress protector with it?

Answer: Hello, The mattress protector helps prolong the life of the mattress. Many thanks for the question.

What is the matress depth

Answer: Hello , The mattress depth is 27cm. Many thanks for the question.

What is the weight of this mattress in a double please? I have this mattress and have an Ottoman bed which has a weight limit of 60kg, so just want to make sure this isn't too heavy.

Answer: Hi , The double mattress is 31.6kg. Thank you for your question.

Customer Reviews

Based on 61 review

Hotel quality

We bought this mattress in king size to replace an 8 year old mattress we had bought from dreams before. This mattress should have more five star reviews as it is amazing. Don’t listen to the bad reviews. We are sooo fussy yet from the first night we slept on it our quality of sleep was 100% improved. It is firm and to be honest when it was delivered I thought it was too hard but when you lay on it, it supports you in all the right places and doesn’t feel that hard. It is not rock hard don’t get me wrong. When you lay on it it gently sinks parts of your body so that your body aligns. Also we don’t get disturbed by each other’s movements. It’s the best mattress ever. Just like sleeping in a posh hotel.

Excellent Firm Heavy Mattress

We previously had a soft mattress , but after having a baby got a very bad back trying to nurse her in the night so we decided to get a firm. My after trying out loads we landed on this one which seemed to be ideal for price quality and firmness. Delivery was great. The mattress has been incredibly comfy, it took around a week for me to get used going from soft to hard, but I haven't had a bad back since. We are incredibly happy with it. The only downside is you have to turn it once a month and it is heavy. If you are elderly make sure you have a strong pair of hands to help!

Perfect addition to our household

We have had our mattress 6 weeks now and haven't looked back. After a huge disappointment with an online boxed mattress lasting 12 months before becoming unusable, we were concerned about making another purchase as we wanted it to be the right one. We haven't been disappointed this time. It is firm, comfortable and feels good quality. Then only criticism we have is where the buttons over the surface of the mattress are, my partner finds them mildly irritating as they dig in. I don't notice them! Highly recommend the mattress

Perfect firm mattress

I have been sleeping on my new Insignia Charnwood Pocket Sprung Mattress for the last 3 weeks and I finally feel fully rested. I feel fully supported from head to toe and cannot feel my husband's every move like I could with our previous (admittedly it was 10-year-old) mattress. If you like a firm, supportive surface and the feeling of traditional individual pocket sprung rather than some of the more modern materials like memory foam (which I find make me feel sunken) this is the mattress for you.

So far so good

My wife and I visited the Staples Corner with the intention of buying a Silentnight mattress but we found this mattress gave the firmer level of support we wanted and was discounted at the time. On returning home I was concerned to see only two reviews online, one of which is very critical. We have now owned this mattress for nearly 2 weeks and have found it to be very comfortable and it has maintained its shape well. Hopefully this positive impression will continue.

A better night's sleep

This extra firm mattress made of natural materials has vastly improved my quality of sleep, and I wake up feeling more refreshed than I had been doing. I do notice depressions in the surface, and although they don't make a difference to how it feels, it makes me wonder how it will cope over time. It's also massively thick - so thick that even on my very low bed base my feet don't touch the floor if I sit on it. And my legs aren't THAT short!

Poor quality

We bought a bed in December and within a month it had to go back as the mattress had seemingly collapsed. We were told that the mattress was faulty so replaced it with the same but this one is worse. After one night there were body dents in the mattress and everyone we have shown pictures to said it looks at least six years old!!! Would I recommend, not a chance.

Excellent Replacement

I bought this mattress after careful consideration of my requirement and needs and I am very happy with this mattress.It is firm as I wanted it to be,comfortable as it should be and feel of luxury when you are lying on it.By now after about three week I feel I made the right choice and am proud of it.Hope that it will serve me for long time.

Very comfortable bed, very good advice and help

Needed to get a very firm, supportive orthopaedic mattress because of a back problem. The gentleman who greeted and assisted in the shop at Crown Point Retail Park, Leeds, could not have been more helpful in guiding us to the right choice. We have had the bed now over two weeks and it is wonderfully supportive, a very high quality product.

firm mattress

My wife suffers from back pain and it was essential we find the right mattress for her.There are many firm matressess advertised online. We tested out quite a few in the showroom but found this to be the the most firm and comfortable of the lot. My wife finds it comfortable and is not adding on to the pain in her back

Quality Product

I brought two of these mattresses, a King size, and a Double, l can’t express how both me and my wife’s back issues have dramatically improved , and unlike our previous memory foam mattresses, when we turn over in the night it’s so easy and unrestricted, as the foam Made turning very hard.

Great bed

Second bed purchased from Dreams similar bed to last and just as good. Like a firm bed and this one certainly is. As my old bed was tired I took three weeks to get used to the firmness of the new one. Purchased a nice wool bed topper which took the edge off and now perfect.

I needed a firmer mattress!

I am very pleased with this mattress so far. It is much firmer than I have been used to and that seems to be just what I needed, I sleep better and wake up feeling more comfortable. The only downside is that it is less comfortable for sitting up in bed reading!

Excellent Quality Firm Mattress

We had been looking for a quality firm king-size mattress for a while and when we tested this at our local Dreams, we knew that this was the right mattress. The quality, the firmess and the price were on point. I am very pleased with the mattress

Great back support !

It’s the first two weeks so I must say to early for definitive review but if you back sleeper to my experience it provides great support . Worth mentioning it feels very firm so someone looking for firm mattress it is definitely one to look for.

Firm and fabulous

With only a few weeks on our new mattress we can confidently say it was a very good purchase. Nice, firm mattress which is great for our aging backs. Yes, we are extrememly pleased and dealing with Dreams is excellent. Way to go Team!


Great service at Dreams shop at Crown Point - many thanks to Andy. Had our new bed for 3 weeks and it's brilliant - best nights sleep we've had in ages. One complaint, our legs are too short - we need a box to stand on to get into bed!


We purchased the mattress having used the bed to determine which mattress would suit us best. The system worked perfectly as both of us no longer have shoulder pain or back pain. Clearly our old bed had come to the end of its life

Such a comfortable mattress

I have been suffering with a bad back for many months and upgraded to this Insignia Charnwood mattress - the difference is unbelievable, it is so comfortable, my back pains have disappeared and my sleep quality much improved

Firm but fair!

We love our new mattress and look forward to going to bed as we get the best nights sleep. It's firm, supportive, feels great quality and is so big and deep! We paid more than we intended to but it was worth every penny.

Firm yet comfy

I bought this mattress a month ago as my partner has a bad back and our last mattress was too soft. Don’t be put off by the price - you definitely pay for what you get with this mattress and I would highly recommend.

It's so firm

I needed to buy the firmest mattress and was shown this one which I subsequently purchased - I takes a little getting used to. I think after a couple of weeks use I am now getting used to the firmness

Not for me

I have had this mattress for around 4-6 weeks now, it was recommended to us following a test on the in store machine, however for me it is way too hard and I have had back problems ever since.


I bought last month and i not happy because the mattress is very firm .I can't sleep very well. I try. to exchange but must wait for another one about 5 weeks. I am very disappoint.

Comfortable firm mattress

Very comfortable mattress despite firmness. I like the way that the firmness is very evenly distributed. If you sit on the edge of the bed, it has the same firness as the middle.

Only problem is a mast smell which is gradually go

Very comfortable just a nasty smell for two weeks which seems to be going away. I contacted Dreams and they said to leave it a bit longer and then ask someone to come out.

indentations where body has been

this item was replaced by a new one. we were told to turn regularly which we have been doing and still has been sagging where we sleep. we are only light weight people.

New Mattress

Bought a new Mattress due to the fact I couldn't handle the heat that was created from my old one. Went back to a sprung type and the difference in sleep is incredible

Extremely supportive mattress

Purchased this mattress after a very long search and so glad we went ahead with this particular mattres, Its a very supportive mattress and the quality is exceptional.

Love the firm support

Great nights sleep. Good support. The height from the floor with the thickness of the mattress on a divan base makes it the perfect height to step straight out of bed.

Excellent mattress and service

We bought this mattress about a month ago and it has proved most comfortable. We were impressed by the efficient delivery and collection service.

Incredibly supportive

Sleeping has never felt so good. It doesn't sag in the middle and provides me with the comfort and support that I need for a good night sleep.

Great nights sleep

This mattress feels really firm when you get on it but it helps with such a good nights sleep. It is comfy and feels really good quality


Dreams full fill my dream by this mattress . I am just loving it . I naver had that deep sleep . But now I am having really good sleep

Very comfy

I bought this a month ago can can honestly say that my sleep quality has improved. I wake up feeling refreshed and ready for the day

Extra firm as I wanted it

Slept on it for 2 weeks now and it has changed my life! No more waking up due to backache. I can sleep as long as I want now :)

So comfy

We have had our mattress 2 weeks now and neither of us has slept so well, very comfy mattress. Great customer service in store.

New mattress

We are both extremely happy with the quality of this product.We haven't slept so soundly for years wish we had got one sooner.

So comfy

If you like a firm mattress then look no further. Excellent quality and don’t know how I coped before we bought it!

Extremely comfortable

Firm but very comfortable. We spent a long time choosing this particular mattress and we are not disappointed.

Great Features

We have had this mattress a month now & really pleased so comfortable & great value for money in the sale.

Excellent buy

Really good instore advice, highly professional delivery service - and a comfy bed. Just what I wanted!

Super king size bed and mattress

I am very happy with my products, the put together service was fantastic and such nice delivery team

Extremely comfortable

I bought this a few weeks ago and it has really contributed towards getting a good night's sleep.

Firm yet Comfy

Mattress is firm so great for my back. Yet so very comfortable too. Great night sleep

Propper Mattress

It took us a few days to get used to it, butwe are now very pleased with our new mattress


thought I would never find a FIRM mattress but hey this is exactley what I wanted

Mrs Thomas

I bought this recently. The mattress is very firm. Good to try before you buy.

Great size and perfect firmness.

Had the mattress little over a month and it’s the best sleep I’ve had in years.


I bought this a month ago and am I am very happy I did. It is comfortable.

comfortable bed

I have back problems and need a firm bed. This mattress is so comfortable.

Lovely and firm

Super supportive mattress. Massive step up in comfort from my old on

Very comfortable

So pleased I bought this mattress now getting a full night's sleep.

Very comfortable

I've been sleeping much better and no more back ache when I get up

Comfy sleeping

I bought this 2 weeks ago. Soooo comfy snd great spine support

We love how much storage there is and how easy it

We are very pleased with the design and it is very comfortable




Extremely comfortable, worth every penny spent on it

Needs more padding but a very good firm mattress

Needs more padding but a very good firm mattress .

Just right

Nice hard mattress, works well with a thin topper