Supposed to be medium but it is very soft. However, very comfortable. Began to sink in after a few days and by 10 days this was apparent even with the cover in place. My hip bones were level with the mattress edge and getting out required thought. I am not a heavy guy. Felt like sleeping on a slope.
Customer service very good and no problem accepting the independent assessors survey confirming the fault, agreeing to us purchasing an alternative, which arrives next month.
So far ok having turned the mattress 180degrees and I’m getting a comfortable nights sleep, indeed I now like this half of the mattress! I was concerned about the pillowtop in the showroom and took an extended warranty for that reason. I also ignored the poor reviews, my fault, but will stick to normal mattresses from now on. Staying with Flaxby.
Rotate Regularly - Rotate head to toe weekly for the first three months, then every month thereafter
Your mattress should be rotated on a regular basis as this is the easiest way to prolong and increase the longevity of your mattress. The main benefits to regularly rotating your mattress is the continued support and comfort while reducing any risk of sagging that may otherwise occur
Made in the UK
These are made and manufactured in the UK, meaning that they all meet the same exceptional quality and durability that we expect from genuine UK manufacturing.
Pure natural fillings including Egyptian cotton, wool & mohair for durability and highest comfort
Ventilating and temperature regulating exclusive DNAir pocket springs
This spring system is exclusive to Dreams. However, the pocket spring is generally a very good spring system for a mattress and will give you all the comfort and support necessary
100% Viscose Belgian damask finish preventing wear away and overheating
Split tension/zipped options so you and your partner can both sleep happy
Exclusively handmade by Harrison Spinks in the UK
5 year guarantee as standard
Comfort grade - soft or medium
A Medium firmness mattress is the most common build offered due to the range of suitability offered in such a mattress. This type of mattress will be better suited toward averagely weighted people, while lighter people should opt for a medium-light, and heavier people considering a medium-firm.
16 brass air vents
A decent height for padding material representing a barrier between you and the springs that make up the core of the mattress. This type of mattress should be comfortable as a result of the depth of this soft and comfortable material
Sumptuous pillowtop for a luxurious feel
2 rows of hand side stitching
8500 pocket springs (king)
So many springs. Have your mattress adjust to your every movement. Every point of your body is going to be supported by an indivual spring unit that will be applying the exact right amount of pressure for the absolute ultimate support