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Flaxby Natures Finest 4500 Mattress - Medium / Medium Soft Rated 4/5 based on 292 customer reviews

Flaxby Natures Finest 4500 Mattress - Medium / Medium Soft

Brand: Flaxby

4/5 - 292 Read Reviews


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What Makes The Flaxby Natures Finest 4500 Mattress - Medium / Medium Soft Great

Firstly, I should say that I would never have before considered Dreams for a bed as I always saw them as overpriced and too in-your-face for sales. I'm delighted to say that our first experience in store at Stanway, Essex was very much what retail is missing. A personal service from manager Tony V, a cup of coffee and an informal chat without the hard sell. Even attempted entertainment for our 3 year old! Everything regarding sale/finance/40 day return etc. Nothing was too much trouble and Tony went above and beyond to deliver a very comfortable experience. The mattress was delivered to the room as requested and unwrapped. The delivery crew were friendly, clean and professional. The first few nights took a little getting used to - going from a firm cheap mattress to a softer more expensive luxury mattress in comparison. We both now sleep much better than before, and my wife's sciatica has withdrawn somewhat since the purchase. I too now don't suffer too much from back ache as a result. Overall very impressed all-round!

Rotate Regularly - Rotate head to toe weekly for the first three months, then every month thereafter

Your mattress should be rotated on a regular basis as this is the easiest way to prolong and increase the longevity of your mattress. The main benefits to regularly rotating your mattress is the continued support and comfort while reducing any risk of sagging that may otherwise occur

Made in the UK

These are made and manufactured in the UK, meaning that they all meet the same exceptional quality and durability that we expect from genuine UK manufacturing.

Ventilating and temperature regulating exclusive DNAir pocket springs

This spring system is exclusive to Dreams. However, the pocket spring is generally a very good spring system for a mattress and will give you all the comfort and support necessary

100% Viscose Belgian damask finish preventing wear away and overheating

This mattress is covered with a 100% viscose Belgian damask finish. This material is not only highly absorbent with temperature-regulating qualities, it will also offer added durability to prevent wear away.

Split tension/zipped options so you and your partner can both sleep happy

Split tension mattresses allow you to select a different tension for each side, making them an ideal choice for sleeping partners who are not the same. Whether it is your sleeping position, weight or just your preference that is different, you can change just your side to suit without effecting your partners sleep.

Exclusively handmade by Harrison Spinks in the UK

Handcrafted in the UK to the highest standards by skilled bedmakers. These superior quality mattresses offer sustainable luxury using the finest natural fillings. They are 100% foam, glue and FR chemical-free, they product zero landfill and even the Cortec™ Quad springs are recyclable.

5 year guarantee as standard

A 5 year guarantee in the industry is normally fairly unheard of. After all, mattresses only have a typical lifespan of around 7 years anyway, so for a manufacturer and their chosen retailer to offer this sort of guarantee, it acts as a testament to the quality of the product. Buy with confidence, the manufacturer would not offer this sort of guarantee without the reassurance that it could stand the test of time. 

4 Handles

Handles make it easier to flip and rotate a mattress. Mattresses should be rotated and/or flipped every 3 months, without handles this can become cumbersome and so consider this a plus point for saving hassle down the line.

Comfort grade - medium or soft

A Medium firmness mattress is the most common build offered due to the range of suitability offered in such a mattress. This type of mattress will be better suited toward averagely weighted people, while lighter people should opt for a medium-light, and heavier people considering a medium-firm.

100% pure natural cotton & wool for durability and highest comfort

Sumptuous pillow top for an even higher level of comfort

4500 pocket springs (king)

So many springs. Have your mattress adjust to your every movement. Every point of your body is going to be supported by an indivual spring unit that will be applying the exact right amount of pressure for the absolute ultimate support

3 brass air vents

A decent height for padding material representing a barrier between you and the springs that make up the core of the mattress. This type of mattress should be comfortable as a result of the depth of this soft and comfortable material

2 rows of hand side stitching

Flaxby Care Guide

Flaxby offer care instructions to help get the most from your new addition. The instruction cover maintaining its appearance such as removing dirt and stains. It includes how to avoid damage from water and hot surfaces as well as actions to avoid like inadvertently removing fire-retardant coating. These instructions can come coupled with the warranty. It is important to follow the care instructions as not to void this warranty.

About Flaxby

The Flaxby collection by Harrison Spinks is hand-built by British craftsmanship and made exclusively for Dreams. Their mattresses consist of a pocket spring core coupled with a layer of tightly grouped mini pocket springs to fully contour to your body, relieving pressure points and providing support. Their unique perforated sides push airflow towards the surface keeping the mattress well ventilated and the temperature regulated. Even the Flaxby collection bed bases contain 2000 pocket springs to provide additional support. Add the finishing touch with their hand-crafted headboards, pick from customisable designs in luxurious fabrics to match your divan.

Customer Reviews For The Flaxby Natures Finest 4500 Mattress - Medium / Medium Soft

Based on 292 review

Best Buy ever!!!

I have bought the mattress about a month ago now , Me and my Girlfriend suffered from back neck and sleep problems. So we have decided to go to Dreams tried the mattress in the Shop layed down on a special bed that eases up down adjusted to our posture positions that we sleep in and gave a report of this mattress as soon as we tried the mattress we feel in love with it nice and soft felt amazing we didn’t want to get up. So we have purchased the mattress since then we haven’t had any problems with sleep and our back and neck problems have stopped ... the mattress Is honestly our Best Buy definitely would buy it again. I would definitely recommend this mattress to anyone that suffers from sleepless nights back or neck pain. Thanks to Dreams we are having the best sleep ever just feels like a sleep in best hotels (like you have on holiday ) with most comfortable mattress ever and just makes you life and nights so much better


Like sleeping on a cloud

My daughter said how easy it was when she went to buy her mattress and so after 20 years on my old mattress I took the plunge. It was so much more fun than the last time (with another company). It was a very pleasant experience. Dreams have an automatic bed which works out one it the best kind of mattress for the customer. My new mattress is a delight to sleep on. Having been a bit of an insomniac I am now loving my bed. I look forward to going to bed and lying down on the cosy mattress :-) It is a delight to snuggle down and fall asleep. Sooooo comfortable. The delivery men were excellent and made the change of mattress a very simple process. Also it is made in YORKSHIRE..... I was thrilled to find out that I’d be supporting British and also a local industry. Well done Dreams!


Quality That Can Tolerate Electric Blanket

We previously had an old inexpensive mattress, on which we put a Memory Foam topper as it aged. For a while that was great. But my spouse likes to sleep on an electric blanket which is often on a high setting for half an hour at bedtime in winter. That damaged the foam. We were both aching enough to interfere with sleep. This is a high quality mattress that we understand does not have foam in its top and will tolerate the electric blanket. It isn't as soft as my body wants, but we made a choice to go with what my wife prefers. Give it time to break in. For the first three weeks it is more firm. After that it softens a little and reaches its long term condition. Also make sure you have deep pocket fitted sheets. This mattress is tall.


Wow, the best ever

This was a replacement for another brand that was faulty. This is the best ever mattress, superbly comfortable and we’re so happy with it. Have to say this review is about Dreams as well, our first mattress I had no idea was faulty and after 3 months left a mediocre review, within 24 hours customer service were in touch and arranged a visit from technician who determined there was a problem with it, zero hassle, I found an alternative, one email was all it took and our replacement alternative arrived, the delivery people were brilliant as the faulty mattress was exceeding heavy they bagged it, no fuss and brought in this new one, cannot recommend either the mattress or Dreams highly enough. 5* service, thank you


Just Perfect!

Moved house in November so it was time for a new bed and mattress. Ordered a new bed and mattress from a well known company online and we were appalled with the quality and comfort. After 15 days of waking up in pain with returned the bed /mattress. We then tried another high st brand and found again the mattress to be hard even though it was classed as medium. We persevered for 60 days before we decided we would order the flaxby 4500 soft mattress from dreams. This mattress is fantastic. It's classed as soft but you are fully supported and I get no back pain or being woken with tingling in my fingers from reduced cicirculation. Well done Dreams. Great service and great product. One very happy customer!


By far the best we tried

After being in the market for something a little softer than our Silentnight orthopaedic mattress, I compromised with the wife that we'd go for something medium softness. She was wanting soft. Little did we know you could actually get a half and half mattress. As soon as we laid on it, we knew it was the right one. A couple of weeks of use now and we both sleep far better, and without the associated aches and pains in a morning that we both felt with the old mattress. Absolutely no complaints at all. A little pricier than we wanted to go, but in all honesty, I don't think I'm in any way disappointed at spending the extra. We spend roughly a 3rd of our lives in bed, why not spoil yourself?


Harrison spinks

Bought the flaxby 4500 mattress and divan. The drawer configuration is 2+2 which has 2 smaller drawers near the bedside cabinets, very handy as drawers can still be opened. The bed base is sprung but has a fixed edge. Would have preferred a fully sprung base but it seems ok. The mattress has a topper so it is not necessary to flip it regularly but to rotate it, which is just as well as it weighs a ton. The mattress is very dense and heavy but is comfortable. It feels quite firm even though it is a medium softness.So far, no dipping or rolling together and has been a good night's sleep! Had to get new fitted sheets as the mattress is deeper but it was no problem


Comfortable, supportive mattress

We bought this along with an Ottoman base. First hing we noticed was the mattress is an inch or two narrower than the base, but once bedding is added this difference isn't noticeable. The mattress doesn't require turning, only rotating, which is just as well as it's really quite heavy. It is deep, so you have to pick the right fitted sheets, and even then we've had to add "suspenders" to hold them in place (but we needed those with out previous mattress too, so maybe we're just fidgets?). The mattress is comfortable, and when you first lay down you do feel that you're sinking into it slightly, but for me that just adds to the comfort.


Pure luxury!

Our mattress arrived only 4 days ago and we’ve had three sleeps so far, it’s absolute luxury and I so wished I’d purchased years ago! I’m absolutely delighted and highly recommend, when you think of the amount of time we spend in bed it’s most definitely worth the investment. I was so worried firm might be to hard but it’s just perfect, I’m around 8 and a half stone and my husband is probably close to twice my weight but strangely I feel no intrusion when he gets into bed, unlike the previous two mattresses where I’d fall into the pit he created! A very very happy customer. Go on make the purchase, you will not regret it!


Love it now.

I have been sleeping on this mattress for around 7 weeks now. We waited 4 weeks and were excited when it finally arrived. The mattress was a huge disappointment at first, one side was very soft the other felt firm so I asked for an assessment after only 4 days. 3 weeks later the assessor came and said our slats were too far apart so the springs were not supported, what a cop out we thought but let's see if it makes a difference. We laid some old spare laminate flooring across the slats and my word it has just got better and better since. I like it so much we are thinking of ordering one for the single bed too.


I only went to look!

I came to look at sofabeds and ended up buying a beautiful new Harrison Spinks double mattress instead! The assistant who served me was very knowledgeable and friendly. I didn't have to wait long for it to be delivered and that was done with great efficiency and timeliness. I love it that it is made in Yorkshire and uses natural materials, not synthetics. My poor old mattress was taken away for re-cycling. I did have to buy new deep fitted sheets as the mattress is so lovely and thick, and I also bought myself a new Goose Feather and Down duvet to go on it. So now it's Sweet Dreams every night.


Luxurious sleep

After much deliberation on buying a new mattress we decided on this Harrison spinks, not the cheapest & far from the most expensive however felt as comfortable as it could be in Dreams, a great young man advised us & knew exactly our requirements, & once delivered we have been incredibly pleased with the mattress, not really knowing how bad the old one was until this arrived. So comfortable with the extra topper, & as I’m a restless sleeper it has the added bonus of being firm enough that my partner can’t feel me moving about, definitely will buy another for our spare rooms


What a difference!

We decided to change our mattress due to age as opposed to experiencing discomfort so headed to Dreams with a view to purchasing something similar to what we had. We used the Sleepmatch system and were informed that a 'medium' rather than our preferred 'firm' mattress would be the best fit. I was sceptical about this but we decided to go with the recommended Flaxby 4500. I have to say I'm amazed with the quality of sleep I'm experiencing with this mattress even though I sleep without issue anyway. The best mattress I've ever slept on - and that includes 5 star hotels!


Very comfortable mattress

Love this mattress, it’s like sleeping on a cloud, very comfortable and doesn’t overheat me when I sleep, not like others I’ve had in the past. Very good build quality and is silent when moving around and doesn’t wake up the Mrs when I get out of bed either. Bought this mattress to go with our new bed, really glad we went for this mattress, there were loads to choose from and buying a mattress is a real gamble as we’ve found out in the past. We nailed it with this one.


Never slept so well

We took delivery of our Nature's Finest 4500 a couple of weeks ago and have literally never slept so well. This is the most comfortable bed we've ever had. The only downside is that we don't want to get up in the morning. It's UK-manufactured from natural products and is well made and finished. It's a bit higher than we anticipated, as it has an extra pillow-topping, but I think this only enhances the comfort. The cat loves it too! Sleeps on the bed all the time.


Excellent Mattress

Had this mattress delivered late November and was not sure at first if we had selected the correct firmness, but good toknow I had 30 days to try it - after a week we have found it to be by far the most comfortable mattress we have ever had - and being able to have different firmness levels for each of us is ideal, the built in topper is excellent and overall we are really pleased with our purchase and grateful for all the advice we received at our local store.


Like sleeping on a cloud...

Tested numerous mattresses at various retailers and this was the best for what we wanted. The topper provides a wonderful layer of softness when you lie down and is like being hugged by your bed but with the firmness of the 4500 springs underneath you don’t sink and are incredibly well supported. Getting into bed and going to sleep is quite literally a dream and if you want comfort and firmness combined then I would highly recommend this mattress


Best night sleep in years

We've had our mattress for just over a month, soft/medium superking. Perfect size for two people, although you can feel the difference in softness its still comfortable to sleep in the middle of the bed, the built in topper feels like sleeping on a pillow. We have been rotating our mattress every week while it settles which I would recommend doing as you do notice the change. Would highly recommend and hope to have this for years to come!


Perfect mattress!

I bought this last month after my Simba mattress gave me terrible lower back pain. It was one of the mattresses recommended to me by the instore staff and it feels phenomenal! After sleeping on the mattress for only two weeks, my back pain has completely disappeared and I wake up feeling refreshed every morning. The build quality of this mattress is superb and the comfort is unmatched. I can't wait to get into bed every night!


Superb comfort

We bought two mattresses for an existing king size base, so that we no longer disturbed each other during the night when turning over in bed. The result is excellent. We also bought an upgraded mattress topper. This is so comfortable as it finds its own shape and fits like a glove. Just like sleeping in a cot. We have never slept so well, and my aching shoulder no longer aches due to the perfect support.


Perfect Solution

I ordered this mattress one month ago. I herniated a disc last year and have had back pain. I am far lighter than my husband so the soft side of the bed is perfect for me and the medium side is better for my husband.Don't buy a hard bed if you have a herniated disc, especially if you are quite light and sleep on your side. My doctor told me to buy a softer mattress and this has helped so much.


Supportive and comfortable

The mattress is so supportive and comfortable it’s the best nights sleep. Went into the Bedford branch and the salesman got us to test what mattresses were good for us. This mattress is perfect and is worth every penny. It’s helped improve back pains and I use to have trouble falling asleep but have a restful and full nights sleep. Fantastic quality can not fault it at all


British made, fabulous quality & comfort!

A few weeks now since delivery of our new mattress & we couldnt be happier. Really comfortable, excellent quality and british manufactured, so what could be better?! Obviously only a few weeks in, we cannot vouch for longevity yet, but cant see any reason why this mattress shouldnt stand up to many years of use. A really great buy and the delivery service was excellent


Top quality

Its clear to see just by looking at this bed that it is a quality product, the hand stitching and voluptuous fillings ooze comfort. The best bot is apart from the pillow like comfort top, is that when you sit on this bed the hand side stitching really supports the side of the mattress and it doesn't collapse - so you don't feel like you're going to fall off the edge.


A great night's sleep

I bought my mattress after a long conversation with the young man at Dreams. I have to say having had my old mattress for 30 years it was a big decision to make hence the long process. It is amazing and I know now what a great night's sleep is. This mattress is absolutely amazing and so comfortable. I now look forward to going to bed and enjoying a great sleep.


A wonderful new mattress

I bought this mattress just over a month ago, very happy with the quality, slightly surprised at how deep the mattress is, our bed now seems much higher than with our previous mattress. Also, very surprised that it is shorter in length than any of our other mattresses - 2 inches! Doesn't bother us too much but for a tall person this would definitely be a problem.


The king of mattresses

I went to a dreams store and used sleepmatch to figure out what mattresses would be good for me. After the advisor had shown me to all the ones that would be suitable for me I kept coming back to the Flaxby Nature's Finest 4500 Mattress. It did cost a bit more than I was hoping to spend but it’s been a worthwhile investment as it is just perfect for me.


His and hers

We bought this mattress after using the instore Dream machine to predict what type of mattress we both needed. As it turns out the wife needed soft and I needed medium. So we bought this mattress with one side soft and the other medium. Interestingly I find her side too soft and she finds my side too firm but we both love our own sides. So right result.


Truly an excellent mattress

We did a lot of research before buying this mattress and we are absolutely delighted we waited and invested a bit more than we had originally planned... It's really worth the extra! The natural materials for one make for a nice cool sleep. The 4500 springs mean that you are truly in comfort heaven when lying down. I highly recommend these bedmakers!


Marvellous mattress

We took delivery of this during Covid lockdown so had to take this upstairs ourselves. We were warned by the delivery men that it was heavy and it is. It was worth the effort though as it is a very comfortable mattress. When you sit at the edge it appears very soft but when you lie down it is firm and supportive. We've been very impressed.


Good comfort and feel

Tried this mattress after being directed by the Dreams sleep computer system and it was the most comfortable by far. Have had it now for 2 weeks and have no complaints whatsoever. My partner and I have talked about getting a new mattress for years and glad we did. Was easy to buy and with interest free credit, made it affordable.


good delivery staff

Good communication before and on day of delivery, professional staff, delivery drivers/assemblers were respectful, clean and tidy. Overall good job. However purchased bed and mattress through topcashback and this has not tracked, hope this is resolved as cashback is a considerable amount and impacted on the decision to purchase.


Fantastic nights sleep

Having had this mattress since the end of January I can not recommend enough. The mattress is well made, deep, comfortable and you get a great nights sleep. I suffer with mild back problems and that has improved since using this mattress. I can not rate it enough so much so I am looking to purchase another for the spare room.


This is what a good night sleep is!

Our new mattress was delivered a month ago now and it has been the best thing ever! My partner used to have really bad shoulder pain, since our new mattress has arrived he has been getting an full night sleep and his shoulder pain has gone. The guys at dreams really did help us pick the perfect mattress that suits both of us!


Fantastic quality and support - great night sleep!

As a lifelong eczema sufferer I needed a mattress that would give my girlfriend and I independence, as a light sleeper that moves around a lot, the pocket springs and natural fibres allowed me to stay cool and not disturb my partner. The top layer is super comfortable and supportive too giving me much greater sleep quality.


Most comfortable Mattress i have ever had

I have had this mattress for two weeks now, and i can honestly say I have not slept this well for years. As it is made of natural fibres it does not make me overheat like my previous memory foam mattress did. I particularly like the 'built in topper' you really feel like you sink into it, instead of sleeping on top of it.


Extreme comfort

As soon as I tried this mattress in the showroom I knew it was for me. Its extremely comfortable and the pillow top makes it look and feel luxurious. Its important not to underestimate the value of a good night's sleep and with this mattress you get the full package. It's also British made. You couldn't ask for more.


Pure quality

Bought this mattress after watching a TV program about the company. They seemed to put so much care into the manufacture which I certainly found once it arrived. Pure luxury , immensely comfortable and, although it sounds strange, keeps us warm. Perhaps this is the mohair, wool and Egyptian cotton filling. Get one.


Super sumptuous!!

Very impressed with the whole customer service from Dreams. Finally decided on our favourite mattress having quite a choice! We ordered a “two halves” mattress, hubby has a medium and I have a soft side, just wonderful. Can’t wait to go to bed each night and just sink into the most comfortable mattress ever!


The perfect mattress

I wanted a mattress which was totally conducive to a good nights sleep, natural and healthy. I picked this mattress because it ticked all of my boxes, and I have to say it is an utter delight to sleep on. It has fantastic temperature control and it doesn’t sag, Even though my partner is much heavier than I.


Really comfortable.

We have had this matress for two months and find it really comfortable. I don't wake up with back ache now, it gives just the right amount of support. We are really pleased with it. I do not know at the moment what it wiil be like in the summer months but it keeps us at the right tempertature at the moment.


The most comfortable mattress we have ever had

A great mattress, probably the best we have ever had and we've been married for 50 years! Delivered on time with very helpful delivery men who took the mattress up to our room and took the old one away. We're sleeping better and waking refreshed, we're thinking of buying another for our spare room.


Sleeping on a cloud!

We are so happy with our new mattress, both myself and my partner struggled with back pain which has massively reduced since using the new mattress, so comfortable I never want to get out of bed! Don’t suffer from disturbed sleep as much anymore, it’s literally like sleeping on a pillow- amazing.


Flaxby 4500 Mattress

Having a problem with my back, I have struggled for many years to find a decent mattress. Saw this on a TV documentary and decided to give it a go, So off to Dreams and take a look. I looked at other products but decided on this one. The build quality is exceptional and super smooth material.



We spent ages researching the right mattresses. It's an expensive mistake if you get it wrong. We eventually settled on the soft mattress and are delighted. It literally does feel like sleeping on a cloud. Can't recommend it highly enough, it's also British made which makes it even better.


V happy with our new mattress

The mattress arrived about a month ago. I find it very comfortable and I don't get as hot as I did with my previous memory foam mattress which is lovely! My husband found it quite hard at first but loves it now. We paid more than we were looking to spend but it was the right one for us.



We bought this in february unfortunately due to covid we didnt recieve the bed until june but it was worth the wait the whole bed is sturdy the mattress is super comfortable as a heavily pregnant lady I'm now get decent sleep and the storage in the bed is fantastic ! Worth the wait



I suffer from a bad back and neck and after trying loads of mattresses in the shop we chose this one. We chose the soft rather than the firm as the firm felt a bit too firm, and I've found the soft to be perfect - soft yes, but supportive and super-comfy. Can't wait to go to bed.


Great night's sleep!

My husband has always liked firm mattresses and I like memory foam that you sink into. This mattress has been the perfect compromise for us (without feeling like a compromise)... it's supportive and firm, but has that bit of softness that gives the feeling of snuggling into it.


Very Comfortable

Mattress bought to replace and existing one. My wife and I both found this mattress comfortable although we initially had different preferences about mattress softness. It has proved to be ideal for us both and our sleep patterns have improved as a result. A goos investment.


Fantastic Service!

I bought a bed and mattress from the Blackpool store – The manager (Inny) and his team were amazing, very knowledgeable and helpful both in store and on the phone. They spent time explaining the different mattress types and pillows. Highly recommend the team at Blackpool.


Comfortable mattress

After a previous experience with a firm mattress I wanted a soft one and this certainly fits the bill. It is really comfortable and I am now getting a good night's sleep at long last. This is a really quality item and although quite expensive, it's well worth the money.


Great Mattress

yes it was more than we planned to spend, but after choosing one mattress that we did not get on with, we used the Dreams comfort exchange service. Which was easy to do. So happy with the new mattress, wife said first time she slept right through the night for years.


Support with choosing at store

I visited the local Dreams store to buy a new mattress. There was no sales pressure. The salesman listened to my need s, allowed me plenty of time to try out beds, and had extensive knowledge of sleep and the mattress manufacturing process. He even made me a coffee!


Best mattress ever

Had this bed for a few weeks now being able to have two different halves with different density has been fantastic. For years so have had a many years I have used a firm mattress which suited my wife more. Now I have my own comfort level what a good night's sleep.



I bought this mattress because I was experiencing back pain when getting up in the morning. It has considerably helped this and gives a great nights sleep. I would definitely recommend this mattress to anyone who suffers from back pain or disturbed sleep patterns.


Great mattresse

We bought our mattress four weeks ago and have had trouble free sleep ever since. We chose the mattress because it was British made and of all natural material. Our previous mattress had a memory foam topper which was a poor purchase and caused back problems.


Best night of sleep I've had in ages

I slected this mattress due to bad experiences with memory foam in the past. I'm very happy with it, it's super comfortable (not too hard but also not too soft, just right!). I sleep on my side or on my stomach and this mattress provides really good support.


Very comfy and well made!

We bought this a short while ago and it has been a life saver! We've had a few very uncomfortable mattresses recently, but this one has been amazing. It's got two different firmnesses for me and my wife and seems really well made. I'm really enjoying it.


Super Comfy

We bought this mattress for our first bed in our new flat and it was definitely the right decision! It's so comfy and the pillow top makes it really soft. We're really happy with our purchase! Plus the dreams delivery was really quick and professional.


So comfortable

How pleased we were deciding to buy a new mattress, honestly have had a super nights sleep every night since. Had two different softness, one medium , one soft, such a good choice. never regretted it. If his master didn’t complain I know all is well.


Flaxby Nature Finest 4500 Mattress

This mattress arrived 10 days ago couldn't wait for it to come our old one the spring's we're coming though OH My what a difference it as made don't won't to get up in the morning's we are so happy with it. A little our budget but we'll worth it.


So comfortable

Wow, my new mattress was delivered last week and it is so comfortable. We ordered a soft and it's like a cloud bed. Yet still supportive. I absolutely love it. Amazing Customer service from the Chester store. Polite delivery men. Highly recommend.


Very comfy bed

We’ve had this bed for a couple of weeks now. It is one of those beds that your body rests into very quickly, feels supportive and yet wraps you in comfort. A joy to find a bed made with natural materials, very important if you over heat at night.


Quality and comfort

We bought this a couple of months ago to change from memory foam to a more natural product. Having bought a Harrisons mattress many years ago and loving it I was not disappointed. It is a joy to sleep, no more waking up hot and sweaty. We love it!


Best nights sleep

We have had this mattress for just over 4 weeks now and we can't believe we didn't change mattresses sooner! It is the best nights sleep we have ever had and the quality is excellent. The topper makes it much more luxurious than others we tried.


Superb quality mattress

Had this for a few weeks now & it is so comfortable it’s soft on one side & medium on the other which is perfect for us. The mattress is fantastic quality & a really good investment. Having much better quality sleep would definitely recommend


Love it

I can’t stress enough how much difference natural is best. Made in Britain, the quality is obvious. This mattress will last me forever. Forget memory foam and all the other synthetic stuff. Pay a bit more for natural and you won’t regret it.


Soooo comfy!

We’ve had this mattress a couple of weeks now and it’s super comfortable. Very thick and bouncy but also has plenty of support, after decades of having so called orthopaedic mattresses this has been a revelation. Would thoroughly recommend.


Comfy & cosy

Had a hard job choosing a new mattress as we'd had the old one for 26 years!! It was still fairly comfortable but we fancied a bit of luxury. We found that in spades with the new one. It's like sleeping in a posh hotel......every night.


Sleep at last

Best mattress I've bought for years...previously had a memory foam mattress..big mistake. This mattress is perfect, after being shown which mattress would be suitable for myself and husband, we both now sleep so much better. Thank you.


Beautiful Mattress

After one of those memory foam matresses which we persevered with for 2 weeks, we thought we'd try a "proper" mattress. This mattress was perfect straight away and the first nights sleep was so much better. I couldn't be happier


Very comfortable and supportive

This mattress is very comfortable. Its not too firm and not too soft and is very supportive. The pocket springs means that you are not bounced around the bed if someone else moves around a lot which makes for a great nights sleep.



I have bought 2 of these mattresses now - this one was for my son who was having trouble sleeping - he absolutely loves it and has definitely been sleeping better as a result. It's British made also which I think is a big plus.


A dream from Dreams!!

My new mattress was delivered a few weeks ago and have to be say has exceeded my expectations. Fit perfectly into my bed frame and is so comfortable. My husband says I would stay there all morning if he didn't make me get up!!


Better than I thought

Had the new mattress delivered two weeks ago and the difference it has made to the quality of sleep if remarkable. The research done by Dreams in suggesting the right mattress was spot on as indeed, was their service through out


Wish I’d got one sooner!

I’ve had this mattress for 3 weeks now and can’t imagine sleeping on anything else now. It’s so supportive and comfortable. No lumps or bumps and the topper is like a cloud. You will need extra deep sheets though to fit over


Superbly Comfortable

We’ve now had this for a coupe of weeks and it certainly lives up to its specified description. It is very comfortable being just the right balance of firmness. Obviously it is early days so hopefully it will keep comfortable.


Back ache has gone

Wonderful night sleep woke refreshed and pain free for the first time in years. I cannot believe this is due to a mattress but that is all i have changed. I have more energy too now i am sleeping better so thats another bonus


Spot on mattress

Sound mattress, had it a few weeks now and I actually look forward to going to sleep on it. Missus loves it too, especially when I leave early for work so she gets it all to herself. Its spot on to be fair. I would reccomend.


Lovely and comfy

Had this mattress a month now. Was a little worried it would be too firm and should we have gone for the softer version but it is lovely. Took a few nights to get used to it but now wouldn’t change it for any other mattress.


Amazing night sleep

I got this about 2 weeks ago after reading the reviews and all I can say is OMG what a mattress it is so comfortable. Every night so far has been a dream. Sleepet like a log so comfortable love it . You need to try this out


Best nights sleep

We bought the soft mattress as we have bad backs and the recommendation was soft/medium. It does not feel soft but feels very supportive. We are sleeping very well and not having bad backs in the morning. Highly recommended.


Love my new bed.

Delivered two weeks ago, I loved it straight away, husband took a little more time. The pillow top is sumptious and very comfy, mattress very heavy so not sure how often we will turn it around! Very happy with our purchase.


Very good Matress

I bought this product about a month ago. You can never really know how good a matress really is by just lying on it for a few minutes. I wasn't disapointed as it is just right for me and I'm very happy with the purchase.



This is the best mattress I have ever slept on, and I can say that having bought expensive mattresses before, and having slept in some lovely hotels. The diagnostic tool at Dreams was the key to this successful purchase.


Very comfy mattress

We’ve had this mattress for a couple of weeks now, after having a memory foam mattress for the last 10 years. The topper is incredibly soft but with high level of support below. The most comfortable bed we’ve ever had


Supportive, comfortable to sink into

This is my first new mattress in 32 years. My old one was like a much loved friend, I really didn’t want to let it go. This one however is cosy and comfortable for reading and sleeping in, and I am very happy with it.


Best night's sleep ever, amazing comfort.

Honestly say that this is one of the best purchases I have made, every time I go into the bedroom I just want to get back into bed, not good at 1.00pm!!! Highly recommended despite the price, well worth every penny.


A comfy sleep

So pleased with this mattress. We have been uncomfortable with our two previous mattresses bought elsewhere, so this was third time lucky! From entering the Dreams store, to delivery, our experience was excellent.


At the top of the comfort stakes

We bought this mattress a month ago. it is way in advance of any mattress we have tried previously. A good nights sleep every night and the lessening of many of the aches and pains suffered previously. A great buy!



I will say up front the buying this was as a direct result of the ‘how is it made’ TV programme. I just had to see what the fuss was about. It is so comfortable words fail me. Forget the rest, this is the best!


Best sleep I have ever had

Bought this at the beginning of the year as I have been diagnosed with spinal damage and have been suffering poor quality sleep for a few years. This bed has now cured the painful sleepless nights, it is wonderful


Excellent Quality

What a difference this mattress is making to our sleep and lives. We no longer have a restless night sleep and waking up with aches and pains in our back. The quality of this mattress is excellent second to none.



Purchased a month ago and couldn't be happier. Definitely worth trying before buying to ensure you get the right feel for you but I've had Harrison mattresses for the last 20 years and would highly recommend


Very very comfortable

This is the second one of these we have bought. The reason being we bought a 4' 6" a couple of years ago which was great. We then moved that bed into the spare room and bought a 5' bed for our master bedroom.


Sooooo comfortable!!

We’ve had this mattress for nearly 3 weeks now and we love it. The pillow top makes it feel like the bed is hugging you! Very comfortable and we’ve certainly both slept well since. Would highly recommend.


"Mattress Perfection"

This mattress is without doubt 'the best ever'! It is both sumptuous and luxurious, made with quality ingredients to give you total comfort and a perfect night's sleep. Just wish I had bought it sooner!


Oh So Comfy !!

I have now had this mattress fo over two weeks and I can honestly say its the most comfortable mattress I have ever had. I would definately recommend it for a good nights sleep. It is firm but not hard.


So comfortable

Had this a couple of weeks now and I love it. At first I was worried it was going to be too firm, but it’s perfect. So comfortable. I am sleeping better and no back ache! It really is worth every penny.

Questions and Answers About Flaxby Natures Finest 4500 Mattress - Medium / Medium Soft

Will the pillow top sag eventually? I'm assuming not as this is different than usual pillow tops as it has springs in, but what's the expected life time of the springs before they lose their....spring? If its cut off is mattress still good to sleep on?

Answer: Hi , The pillow top will not sag due to the DNAir springs within them. They will push the fillings back up every time. The mattresses have been tested during development for up to 10 years worth of use. If you cut the topper off you would not find the mattress very comfortable as you would be laying almost directly on the core unit, without any DNair springs or fillings. Thank you.

Please can you supply a breakdown of the weights, gsm, of the individual upholstery materials used in the Nature's finest 4500 and the 6500 mattresses please to enable me to compare the two. Also, what is "resilient white fibre"?

Answer: Hi , There are: 4500-1000 core springs, 3500 DNAir springs in the pillowtop. Fillings of cotton and wool. 6500 - 1000 core springs, 5500 DNAir Springs. Fillings of Egyptian cotton, wool and Mohair. Resilient white fibre is polyester which sits under the core spring on the bottom of the mattress, so that the springs are not directly in contact with the mattress tick. Thank you.

Please can you tell me what tension the maker recommends for someone who is 5ft and 6.5 stone. Thanks.

Answer: Hi , It is down to your personal comfort preference. We would recommend going to a store and trying a few different comfort grades to see what you like best. Please bear in mind that mattresses in store have been laid on by several people so when you buy a mattress from new, it may take time to loosen up. This is why we offer a 40 night comfort exchange. Thank you.

What is the spring for a double mattress? King size is more.

Answer: Hi , We do not state spring counts for every size. King sizes are always stated as standard procedure, spring counts do not fluctuate massively either side so a double would be slightly less and super king slightly more. There shouldn't be a huge change. Thank you for your question.

I'm trying to decide between Nature's Finest 4500 and the 6500. I see the materials in the mattresses are good at regulating body temp which is great (Hot flushes prob!). Does the topper do as good a job of this as lying directly on the mattress?

Answer: Hi . The pillow top has all of the DNAir springs, natural fillings in, meaning it will do a fantastic job at regulating temperature as they work in conjunction with each other. Thank you.

Does this mattress require a mattress topper or does it already have one built in

Answer: , This mattress comes with a built in pillow-top for added comfort and therefore does not require a topper. However, a topper can be used if required. Kind Regards, Dreams

We have a 4500 flaxby which shows medium soft on the mattress label, yet on your website you only have a medium or soft option. Why does our mattress label say medium soft?

Answer: , We recently reclassified our mattress comfort grades, hence why the description on your label differs to what is displayed on the website. Kind Regards, Dreams

Is a flaxby 4500 a medium or soft when the mattress label shows medium soft?

Answer: Hi , You can choose the comfort grade in the options, so you have the choice between either a soft or a medium mattress. Thank you for your question.

Why is the single mattress 20cm deep whereas all the other sizes are 32cm deep? Being a shallower mattress how does the single offer the same level of comfort and support as the other sizes?

Answer: , We apologise for the confusion here, but the depth of the single mattress is 32cm as per the other sizes. Kind Regards, Dreams

What is the difference between CG2 and CG3 mattress? Which is the firmest?

Answer: Hi , CG2 is Firm and CG3 is Medium Firm, therefore CG2 will be the firmer option. We hope this helps you.

What depth sheets should I purchase for the king size mattress?

Answer: Hi , This mattress is 32cm high, therefore you would need a fitted sheet to accommodate this. Thank you.

Can this mattress be uesed on an electric adjustable bed?

Answer: , This mattress is not suitable for use with adjustable bed frames. Kind Regards, Dreams

We have a super king Flaxby 4000 that is split between Medium and Soft. Can we turn the mattress over as we can’t sleep on opposite sides when we rotate?

Answer: , This mattress cannot be turned over as it is only one sided. Kind regards Dreams

Does the height dimension of 32cm include the topper?

Answer: Hi , Yes the height dimension includes the topper. Thank you for your question.

What does this mattress weigh sinle

Answer: , The weight of the single mattress is 28kg. Kind Regards, Dreams

Please can you tell me what tension the maker recommends for someone who is 5ft 8 and 9stone 10 and someone who is 5ft 10 and 11 stone 10. From what I've researched the maker of the bed knows these things..

Answer: Hi , A medium tension would be recommended. Thank you for your question.

What is the weight of the king size mattress?

Answer: Hi The weight of this mattress will be 49kg. Kind regards Dreams

could you tell me what is the material used inside the pillow top

Answer: Hi , Wool is used inside the pillow top. Thank you for your question.

Hi. Please can you tell me what CG4 is. Thank you

Answer: Hi, CG stands for comfort grade. Number 4 is Medium. We hope this helps you.

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