We bought this mattress a few weeks ago, we have never been more happy with a purchase. The ordering was easy, the delivery was fantastic, we had a couple of emails to tell us the progress of our order. We had a text the day before delivery and the morning of the delivery. We even received a call from the delivery driver to let us know what time they would be with us. The delivery team were, friendly, polite, and very respectful of our carpet, using a piece of carpet in the doorway and shoe protectors. The mattress it's self is very comfortable and we have had really good nights sleep, since getting it. All in all the whole experience was fantastic, there are no faults or complaints at all. Thank you very much, all of you.