At first the mattress seemed hard to me, but after the first night, I had the best night's sleep I've had in a long time. I guess it was just new, and my old one...well, it had seen better days.
A new mattress was overdue, it seems!
Delivery was bang on time, and the two chaps that delivered it were friendly and jovial, and when I suggested that they could leave the mattress in the hallway and I'd deal with it later, they insisted on taking to exactly where it was going to save me the trouble as, and I quote, "They're very used to manoeuvring these into small spaces, let us do it...it's no trouble"
Couldn't have been better.