Excellent service and a brilliant bed and mattress, we was apprehensive about buying a bed online, but I actually think this is a better way to purchase, as we used the online tool to check the firmness with our weights, the mattress is so comfy and probably costs 4 times as much at other places. The bed is also superb, easy to assemble and very well made and superb quality, having put 3 other beds together recently this is far the most well built everything fitted well. Even the delivery was a seamless experience. This has to be the best bargain we have ever purchased and I would certainly use Happy Beds over a store in future.