Igel vs Doze Mattresses

TL;DR - amazing selection for testing at Northwich, 1st class staff and service, and the delivery team and experience was incredible. Amazing bed testing experience - my partner and I, with a 3yro and a 5yro spent at least 3 hours in the store testing everything and homing in on the mattress for us. The staff greeted us and asked what we were looking to do, and were totally fine with me asking for no help unless we found something (my previous experience at other companies meant I was not hopeful.). They understood, and this was the first place where they just said "Well, you can't test a bed without a pillow!" and gave us a Tempura pillow each for the afternoon! My approach to testing was risky - find a firmness we both liked to start with, and then test everything in that category and don't look at the price! Well, doing that kept me at the iGel 2050i, I nearly fell asleep in the store! This tech and construction was clearly for us the most comfortable in the store. The 3yro and 5yro thoroughly tested the bunk beds, and ran around everywhere, the store staff understood we needed to test and didn't mind the chaos the little ones were causing. Amazing experience at the Northwich store. The sales staff then appeared and checked in when it was clear we'd just stopped really testing and actually encouraged us to test exactly as we sleep, which was really nice to have that encouragement to be at ease lying down with your loved one in a shop! So I disappointed the staff and said I'd think about it. Honestly the mattress was nearly double what I'd put in mind, but the comfort was amazing in the shop. We got home and lay on the old mattress. It was a disappointment. I went back the following day before an offer ended and made the purchase, with delivery about 6 days later. Come the day before a delivery day, a text with a 2 hour time slot,. The day of the delivery, Ben in the van called and said they were 30mins away, which they were. You could also track their location online. Van arrived, the guys jumped out, I asked if they wanted any help, which they didn't and then they got the mattress through an impossibly small staircase within 15mins. I actually thought before delivery it wouldn't go and I'd have to take the handrail off, but there was no stopping the team - looked at the route, and just did it. Ben said when we got back down I'm actually proud of that one!". It was a tight fit, but the team didn't even think of not trying, just incredible. So here we are now, a few weeks after delivery, and I can honestly say the 2050i is an incredible mattress, the comfort and sleep we are getting now is seriously unimaginably better than before. Any regrets? That I didn't spend more time on the 3000i... by the time I got to that, I'd looked at the price of the 2050i and I think I'd probably tapped out on price. Next time...

We decided to wait a short while before leaving a review so we can comment on both the service and the product, so we will start with the product. Pre sales: We walked into the branch in Congleton and Martin was the salesman who we met. Very professional, listened to us and made recommendations based on what answers we gave him. (always a great start) Once we were confident on our selection, we got a quote. Again we went through all the options, once we added on what we wanted, Martin went through some offers on the extras which were good value based on what we were buying anyway. (such as protectors) Once everything was priced and finalised, we got a formal quote and gave it an hour to 'wait'. Went back, paid and felt happy with the purchase based on the product we tested and the sales approach. From firmness rating to technical specification of the materials, it helped us make an informed decision based on no. of springs, gel layers etc. and focus on what was more of a priority for us. We met Darrell later once we paid and couldn't rate this store any better. It's clear both individuals have a very natirual and consultative selling style, selling based on matching a product to people. Should the product live up to its claims, we will be OK! Delivery: Received multiple emails and texts with our delivery date, reminders and time updates. It arrived in time. Our delivery team was Mark and Linv. These guys were amazing. Took the mattress where we wanted it with no problem, both courteous and respectful to our property, best heavy goods courriers we have had. Product: We purchase the igel 2050i and will address initially it was very firm, more than what we expected, but to be expected with a new unit. After a couple of weeks of use and turning the mattress as per the care guidelines, it loosened off a bit and is now more like what we tested in store. There was a smell to the mattress initially, but it dissipated after about 2-3 days. 4 weeks later and the mattress is excellent. Can offer nothing but thanks to the Congleton branch and the delivery team. It honestly was great to see a full complement of people having pride in their jobs. We walked into this store with the money ready to buy what we wanted, but was fully expecting to be let down... But we're glad to be proved wrong! Pre-sales - 10/10 Sales support - 10/10 Delivery - 10/10 Product - 10/10 Not sure if it's too early to comment on the mattress, but so far it's settled as expected and seems like excellent quality. From a after sales perspective, we feel confident if there is an issue, that the team will support us.

an honest review, so to begin with, i wasnt even planning on buying a new mattress at the time, it was on a whim that i went into the shop as hadn't looked at new beds for a loooooong time, so thought why not, probably wont be very good, but the sales team were excellent and taking the time, which was well over an hour, going through a lot of bed options, and only going to this one as a "i do have one more to show but its a lot more money" option... but it was so comfortable the second i got on it in the shop compared to the others, which granted were half the price! from paperwork to delivery and the first nights sleep, its bliss! trying in the shop means you know what your buying before you even get it, and cant technically be disappointed. now for the details:- Its THICCCCCCK! this is a very deep and heavy mattress, 40+cm, so know your sheets are going to fit before buying you aint going to be rotating or moving it often as it is heavy, just move yourself around the bed for bedding in sleeping possitions to keep it fresh... you sink into it like a marshmellow, then stop when it thinks your possition is correct, and it is, your supported where you need it, free where your not the Igel cooling, i cant really comment on tooo much as its not been hot nights yet to test, but its certainly not like other memory foams iv had before where the heat bounces back and it feels sweaty what down sides can there be other than those that people make up due to not doing reaserch before they get it.... HEAVY, THICK, kinda pricy you spend half your life in bed, why not have it in the most comfort you can possibly get, its no different than people spending 1000s on sofas and tvs, they only do 1 job, as does this, but it does its job dam well! there really isnt much that can be said for this mattress, if you can afford it, get it! simple

Mattress is very good. However, I purchased a Mattress Protector Perfect Partner' designed to compliment this mattress and upon opening it it said it was not to be used with an electric blanket. As I use an electric blanket all winter, it means this product (which cost 54.99) is useless for me. I would point out that this warning is on a label on the protector and nowhere on the packaging did it show this warning. I took it back to the shop but was told they could not refund or exchange for a diffent protector, because I had opened it. I explained that I had opened it in good faith, never expecting to see that warning. The Salesman rang a Manager in another store and the confirmed that because I had opened it, it could not be returned. The Salesman also rang Bensons Customer services, who said the same. I rang Customer Service myself and got absolutely nowhere. I was told by the person I spoke to that I could not speak to anyone in a higher position than him, as apparently that person does not exist! So, I have a 54.99 Mattress Protector, which is just about to go in the bin. I am shocked by Bensons after sale service. Whilst purchasing the bed and the mattress everyone was very pleasant and efficient. I suppose that is because I was spending 2000+ I have 60 days to return the bed if I don't like it. I am tempted to because of the incident with the mattress protector.

I am a hot sleeper and so have always avoided memory foam mattresses. But over the past few years no matter how carefully I have chosen a mattress, they have never given me the support and comfort I need. My back aches, my hips hurt and I toss and turn. So, did some research , went to Benson's , spoke to lovely sales assistant lady and bought the iGel mattress. Have been sleeping on it now for about 3 weeks and I mean sleeping on it. I got the medium which is perfect for me. I also bought the iGel Advance mattress protector and I can honestly say I do not have a pro lem with overheating. The mattress feels supportive. It kind of cradles my hips if I turn in my side but I am not aware of any constant tossing and turning. I wake up feeling as if I have had some quality sleep which is lovely. It is expensive, but how do you put a price on sleep. Things like this are always subjective. I just wish I had risked it earlier, it would have saved me all that wasted money on mattresses that I disposed of quickly because they were not what I was looking for. And the ability to try it out is good, even if there is an admin charge to exchange but it is a good fall back. I can highly recommend this mattress.

Let me begin by saying I had an amazing mattress purchased from dreams back in 2005. However that was some serious good quality as it lasted 14 years!! I only found out in 2018 that one had to replace their mattress every 8 years, so I really passed that time limit. I put all my faith in dreams after having failed from another website online where I just had to send it back and opt for this dreams one having tested it out at the shop with their new innovated technology system. But I now had no mattress It was a long wait of 5 weeks (seemed long when you don't have a matrress, but is standard delivery times), and I had to remind myself this was my situaton when I first bought my mattress. I took it back to basics, deciding not to have the hump, as so many don't even have a roof over their heads so lets be humble now..My previous mattress was all fine, until recently for 5 months straight, I had a sore waist, physio referral but nothing was working, and I never have pain for that long. My lower waist pains usually last a couple of weeks if that. I started to get scared and all I wanted to do was help to relieve the problem. I have been a full time carer to my son for many years which has clearly taken a strain on my body as he needs 24/7 care where a lot of manual handling is involved, which was now taking its toll on me. I begun to wake up really stiff, and so sore, that chucking out my old mattress before this one from dreams arrived, was the correct thing to do. I slept on my leather sofa(where the home rule is "do not!" But i broke the rule lol) . It was comfy! But still didn't feel quite right, so I tried the floor, and lo and behold, after sleeping on the floor for a couple of weeks, waist pain gone! One of my son's nurses many years ago did suggest, but I never took her on. Funny what desperate measures can do to you, lol. Then arrived the bed January 2020. It didn't feel as lush as in the shop initially, so I started googling like mad, and soon enough learnt that was normal and to give it time for your body to adjust, especially if you were sleeping on the wrong mattress for a number of years anyways! Day 1 pins and needles. But day 2 and three, now on week 2 and a bit, PERFECTION! I'm now screw face when it's time to get up in the morning because i donlt wanna get out! It's that cosy omggg!! It's like an outer body experience lol. Worth every penny. I did a lot of research when looking for a mattress. I wanted pocket sprung, but learnt that wasn't for me anymore. The one I had which lasted 15 years was pocket sprung but my body had obviously changed within the 14 years of having my old mattress, as up until that point I would still rate it and still hold onto it f i could as condition was still perfect. I was sad to see it go. Then I got an orphopeadic medium firm one online and worst decision, YUK! sent back! But by then I got rid of mines, hence being mattressless LOL! It was worth the wait. I was estatic when learnt I could get pocket sprung, which I longed for, but with memory foam as well, best of both worlds, 2 in 1! The memory foam would help my waist. I can confidently say that my physio, ridding the old mattress, and getting one to accommodate my needs has rid my back pain immediately. No more waking up stiff! No more sore waist. Just a heavenly nights sleep! I wouldn't expect anything less from dreams, and i will go to them again and again. They will see me again in the next 10 years! HA! Thank you dreams!

Grove D Ottoman Blue Therapur Acti Resp Mattress Me and my partner are obsessed with our new bed and mattress. After years of waking up every morning with back pain, we reached out to Dreams to advise us on which mattress would suit us best. I love that we had an opportunity at the store to use and experience some new tech sleep matching and use it never expected such life changing results too. The mattress is deliciously comfortable and yet reassuringly supportive. With my previous mattress I always felt I was lying in the wrong position, but now I get a great night sleep whether I’m lying on my side or back, and I no longer need a stack of pillows to support my spine. My partner find it too exactly to what he needed for his upper part of his back. I can’t put a price on that. Highly recommend! Yeah it might be more expensive but definitely worth it to have a great sleep !

Having had the same mattress for the past seven years , which was already at least fourteen years old when I received it . It looked and felt like it needed replacing. Dreams is a company that I had heard of and I thought give them a try, why not. I am so glad I did, not only was the sales experience excellent beyond my expectations, the delivery when it came was spot on time. If I was to have any complaints (which I do not),it would be the time it took to arrive, but that was my fault, for picking a very busy time of year. As for the product,words can not describe how good it is. Since delivery I have had collectively the best nights sleep I have had in years. I would most definitely recommend Dreams to any of my friends should they ask for quality of both service and product not to mention the after sales service, which I think is excellent.

I have a frequent bedwettee and so decided to take out the dreams insurance for the lifetime of the mattress due to the washable zipped cover coming off and afraid that the zip would break well before the end of the life of the mattress. This waterproof mattress protector came FREE when taking out the insurance cover. This mattress protector has been put into "use" within the first week of receiving our mattress and we are really pleased with firstly the fit, it is slightly larger than the mattress for depth, but it doesnt move during the night and is cold to touch which for a child with autism and a growing child also increases their confidence at bedtime. Washed at 40 degrees on a standard cycle and tumble dried on a half heat cycle as I needed it back on the bed the same day and it was raining outside. Can not fault the quality so far.

Dear Dreams, we bought the bed for my sister in law who has recently been diagnosed with cancer. She loves the bed, the mattress and the fact that she can adjust it to get maximum comfort is just perfect. The service from Tracy in your Inverness store was brilliant from start to finish. Myself and my husband are in Spain and desperate to ensure we got the right bed for Christine. Tracy guided us through the process and we are delighted with the service from start to finish. The bed was delivered as promised and our hope and dream is that Christine will recover soon and the bed has given her such a boost it will definitely help her so much during this difficult time. We hope you will consider us for the TV and if we are lucky enough to win, we would give the TV to Christine. Thanks again best wishes Sheila and Steve.