Therapur vs Doze Mattresses

I would not give this mattress any stars but the option is not given, we selected this mattress after using the sleep match machine which in Dreams own words (It's a super smart bit of wizardry that chooses the right mattress just for you and the way you sleep. ) this is the most uncomfortable hardest mattress I have ever had I explained to the sales advisor that I suffer with neck and spine problems and could not sleep on a hard mattress she said that the machine recommended a medium mattress we stupidly put our trust in this marvellous machines hands the sales advisor showed us various mattresses from the list that the machine had recommended we chose this mattress and was assured not to worry as we had the 40 days returns policy at no point was it explained that we would have to sleep on the mattress for 30 nights before it could be returned and loose the difference in money if you chose a cheaper mattress. Two days after receiving the new mattress we returned to the store saying I cannot sleep as the mattress is so hard my pressure points are numb and I have pins and needles we were told that the problem is out of there hands and I would need to contact customer services after finally getting through to customer services I was told that they would prefer us to sleep on the mattress for 30 nights to enable the springs to settle down I said when I tried the mattress in the store nobody told us to expect such a difference between the stores mattress and the one we would receive also on our second visit to the store my husband noticed that we had in fact been sold a firm mattress as I am so upset with the service we have received I asked for my money to be refunded I was told this would not happen I would need to choose another mattress and either pay the difference if it was more expensive or loose the money if it was cheaper and also pay for the delivery Please ensure when buying a mattress from Dreams you read all of the small print that you are given once you have made your purchase and also read the reviews on the website as you will see other people have had the same experience as myself, do use the Sleep Match machine as another sales advisor on our second visit to the store said how can a machine tell you what mattress you need I have been selling mattresses for years and do not go by what the machine says.

I purchased this bed as a necessity following admission to hospital. I suffer from arthritis in my 5th, 6th and 7th vertebrae as well as my back, which means I have to have a really good bed to meet my needs. Neither can I lie on a bed which has buttons. I also suffer from night sweats and even though my last bed was cooling, it does not compare. Even with the Dreams mattress protector this bed still has the cooling effect, which I haven’t found elsewhere. The temperature control is a big issue for me Having trawled round various well known bedding shops I was very reluctant to buy as I was concerned that I would not be able to change it if I found it not to be suitable. Eventually I ended up at Dreams whom I understood now to be part of the Tempur group. The lady assistant could not have been more helpful and her customer service was impeccable. Having already tried so many beds I was very sceptical. I was surprised to find that the one I chose seemed to meet all my needs and was reasonably priced for such a high quality bed. The assistant reassured me that if I had any problems I could return it. The delivery was great and the men could not have been more helpful, contacting me at each stage. My first few nights I thought I was going to have to return it but after that the bed seemed to settle quickly and I have slept better than before. Since then I can honestly say that I have not woken in the night with pain in my back as a result of my bed. I am delighted with my new bed and would highly recommend. I purchased the pillows recommended to me too for my arthritic neck and to date I have not woken in the night or in the morning with bad neck pain. I could not be more delighted with my purchases from Dreams.

I have been using this mattress for about a month now, and it is in truth, the best mattress I have ever slept on. I'm a restless sleeper, and while I fall asleep on my front, I wake up on my side so I really need something where I can lie on my shoulder without it feeling like it was getting trapped or pinched underneath me. The mattress provides just the right amount of support and softness that I can move onto my side in the night, sink into the mattress with my shoulder (but not too much at my hip), and not be aware of it or wake up, which was a problem I had with my old mattress. The ActiGel layer is a nice feature that helps regulate the temperature in the bed and stops me from overheating. Just imagine that cool side of the pillow feeling but on your mattress. So far the rebound on the memory foam has also been fantastic, I've had memory foam products in the past where they've started to sag pretty quickly, thankfully that doesn't seem to be the case here. I am rotating the mattress top to toe every week as directed so that may have an impact. I have no complaints at all with the mattress, and am over the moon with it, but some possible points for readers to be aware of: - The ActiGel may not be for everyone, if you feel the cold more then I think this might not be your cup of tea. If that sounds like you I would definietly recommend going into a store and trying the mattress out before buying. - There is a little bit of a smell when you first start using the mattress, I assume from the ActiGel layer, but this has already disappeared from mine after a month of use. Overall I am very satisfied - super comfortable mattress that I look forward to sleeping on every night, worth the money.

Having already bought a mattress of a well known make from a well known retailer that unfortunately did not live up to it's claim by the manufacturer and my wife was unable to sleep on it from the first night, i was therefore unsure about going into a large business park retailer like Dreams because to be honest we had no idea as to what we should be buying. After a few minutes a member of the sales asked if we needed some help, after a brief discussion we were shown to, what looked like two single beds pushed together with a canopy, turns out it was a device that when we laid on it the sensors in the mattress measured all sorts about the wife and myself and all we had to do was lay there and look up at a screen on the canopy that gave us instructions. After a few minutes it produced what type of mattress we should buy, so our sales lady showed us a selection from one end of the price scale to the other, we were given a couple of lush pillows and were told to try out as many mattresses as we wanted. After a while the wife and i agreed on the TheraPur and our sales lady told us that delivery could be done in two days, she explained about their insurance which for the money is fantastic so i added that, just to finish off i also bought two of those lush pillows. I spent 3 times what the other mattress cost but from night one it has been faultless, everything our sales lady had told us was spot on, i only whished i had gone to dreams first.

I visited Dreams 3 times (twice to try mattresses & 3rd visit for purchase), spent more than intended but so glad I took my time and considered/researched all options, including other mattresses within the TheraPur range. Apparently this mattress made my face & body completely relax, that I couldn't disguise. Back/pelvis issues, menopause/insomniac & married - this mattress works. It's firm, love the cool feel of the top layer (very useful with increasing hot summer nights) and the springs to the edge mean we don't feel movement from each other. The memory foam cradles your body & no dip/movement when either of us moved in the bed, essential for a light sleeper. It has a smooth top layer, no tufts, which keeps my pelvis in alignment and can now side or back sleep again. The quality of fabric & construction is superb, feels & looks luxurious. Consider sex life, only range I came across that factored or mentioned this and yes, it's perfect. No noise or creaking from this bed. I need good rest to do life 'adulting' and not be a whiny toddler! Adored previous mattress and was really reluctant to replace it in case we got our choice wrong. Research & time spent trying it out paid off. If your sales advisor rushes you - go elsewhere or return later. Don't be intimidated into a quick purchase. I had a brand & type, this range definitely changed my mind and would definitely recommend.

Let me begin by saying I had an amazing mattress purchased from dreams back in 2005. However that was some serious good quality as it lasted 14 years!! I only found out in 2018 that one had to replace their mattress every 8 years, so I really passed that time limit. I put all my faith in dreams after having failed from another website online where I just had to send it back and opt for this dreams one having tested it out at the shop with their new innovated technology system. But I now had no mattress It was a long wait of 5 weeks (seemed long when you don't have a matrress, but is standard delivery times), and I had to remind myself this was my situaton when I first bought my mattress. I took it back to basics, deciding not to have the hump, as so many don't even have a roof over their heads so lets be humble now..My previous mattress was all fine, until recently for 5 months straight, I had a sore waist, physio referral but nothing was working, and I never have pain for that long. My lower waist pains usually last a couple of weeks if that. I started to get scared and all I wanted to do was help to relieve the problem. I have been a full time carer to my son for many years which has clearly taken a strain on my body as he needs 24/7 care where a lot of manual handling is involved, which was now taking its toll on me. I begun to wake up really stiff, and so sore, that chucking out my old mattress before this one from dreams arrived, was the correct thing to do. I slept on my leather sofa(where the home rule is "do not!" But i broke the rule lol) . It was comfy! But still didn't feel quite right, so I tried the floor, and lo and behold, after sleeping on the floor for a couple of weeks, waist pain gone! One of my son's nurses many years ago did suggest, but I never took her on. Funny what desperate measures can do to you, lol. Then arrived the bed January 2020. It didn't feel as lush as in the shop initially, so I started googling like mad, and soon enough learnt that was normal and to give it time for your body to adjust, especially if you were sleeping on the wrong mattress for a number of years anyways! Day 1 pins and needles. But day 2 and three, now on week 2 and a bit, PERFECTION! I'm now screw face when it's time to get up in the morning because i donlt wanna get out! It's that cosy omggg!! It's like an outer body experience lol. Worth every penny. I did a lot of research when looking for a mattress. I wanted pocket sprung, but learnt that wasn't for me anymore. The one I had which lasted 15 years was pocket sprung but my body had obviously changed within the 14 years of having my old mattress, as up until that point I would still rate it and still hold onto it f i could as condition was still perfect. I was sad to see it go. Then I got an orphopeadic medium firm one online and worst decision, YUK! sent back! But by then I got rid of mines, hence being mattressless LOL! It was worth the wait. I was estatic when learnt I could get pocket sprung, which I longed for, but with memory foam as well, best of both worlds, 2 in 1! The memory foam would help my waist. I can confidently say that my physio, ridding the old mattress, and getting one to accommodate my needs has rid my back pain immediately. No more waking up stiff! No more sore waist. Just a heavenly nights sleep! I wouldn't expect anything less from dreams, and i will go to them again and again. They will see me again in the next 10 years! HA! Thank you dreams!

Grove D Ottoman Blue Therapur Acti Resp Mattress Me and my partner are obsessed with our new bed and mattress. After years of waking up every morning with back pain, we reached out to Dreams to advise us on which mattress would suit us best. I love that we had an opportunity at the store to use and experience some new tech sleep matching and use it never expected such life changing results too. The mattress is deliciously comfortable and yet reassuringly supportive. With my previous mattress I always felt I was lying in the wrong position, but now I get a great night sleep whether I’m lying on my side or back, and I no longer need a stack of pillows to support my spine. My partner find it too exactly to what he needed for his upper part of his back. I can’t put a price on that. Highly recommend! Yeah it might be more expensive but definitely worth it to have a great sleep !

Having had the same mattress for the past seven years , which was already at least fourteen years old when I received it . It looked and felt like it needed replacing. Dreams is a company that I had heard of and I thought give them a try, why not. I am so glad I did, not only was the sales experience excellent beyond my expectations, the delivery when it came was spot on time. If I was to have any complaints (which I do not),it would be the time it took to arrive, but that was my fault, for picking a very busy time of year. As for the product,words can not describe how good it is. Since delivery I have had collectively the best nights sleep I have had in years. I would most definitely recommend Dreams to any of my friends should they ask for quality of both service and product not to mention the after sales service, which I think is excellent.

I have a frequent bedwettee and so decided to take out the dreams insurance for the lifetime of the mattress due to the washable zipped cover coming off and afraid that the zip would break well before the end of the life of the mattress. This waterproof mattress protector came FREE when taking out the insurance cover. This mattress protector has been put into "use" within the first week of receiving our mattress and we are really pleased with firstly the fit, it is slightly larger than the mattress for depth, but it doesnt move during the night and is cold to touch which for a child with autism and a growing child also increases their confidence at bedtime. Washed at 40 degrees on a standard cycle and tumble dried on a half heat cycle as I needed it back on the bed the same day and it was raining outside. Can not fault the quality so far.

Dear Dreams, we bought the bed for my sister in law who has recently been diagnosed with cancer. She loves the bed, the mattress and the fact that she can adjust it to get maximum comfort is just perfect. The service from Tracy in your Inverness store was brilliant from start to finish. Myself and my husband are in Spain and desperate to ensure we got the right bed for Christine. Tracy guided us through the process and we are delighted with the service from start to finish. The bed was delivered as promised and our hope and dream is that Christine will recover soon and the bed has given her such a boost it will definitely help her so much during this difficult time. We hope you will consider us for the TV and if we are lucky enough to win, we would give the TV to Christine. Thanks again best wishes Sheila and Steve.