Overall, customers seem to be satisfied with the quality of the product, with many describing it as comfortable, firm, and good value for money.
There were several comments about the good service provided by the company, such as prompt delivery and helpful staff.
Customers appreciate the ease of ordering and the product arriving as described, often mentioning that the mattress was exactly as described.
Many customers have reported that they have had a good night's sleep since purchasing the mattress, with some noting improvements in back pain.
The majority of users describe the product as being well made.
There are numerous comments from people who have recommended the product or the company to others.
A few customers have reported issues with the size of the mattress, finding it difficult to manoeuvre into their homes and requiring deeper fitted sheets.
A handful of customers have reported issues with sagging or lumpiness in the middle of the mattress.
A few customers have noted that the product was firmer than expected, but this could be attributed to the challenge of not being able to try before buying.