We had been telling ourselves we needed a new mattress for a long while, but kept putting it off. We'd not spent a lot, but it was starting to make it hard to sleep, and our backs hurt. We came into the store for an evaluation, and were recommended several mattresses. The first was out of our price range, but this one was very nearly as comfortable, and a lot cheaper, so we took the plunge. the staff were polite and helpful, and the team that delivered it and took away the old mattress were quick, but friendly and helpful.
We sleep so much better now!