TEMPUR Queen Original Medium Neck Pillow Rated 4.5/5 based on 148 customer reviews
TEMPUR Queen Original Medium Neck Pillow

TEMPUR Queen Original Medium Neck Pillow

£109.00
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Pros & Cons

Here we collect tests, guides and product reviews so that you can create a picture of what others think about the product. This analysis and review is based on my experience and a decade of industry insight.

  • Offers enhanced comfort and support for the neck and back.
  • Notably reduces neck ache and shoulder pain, offering therapeutic benefits.
  • Pillow shape is ideal for people with snoring issues.
  • Supports better sleep habits and promotes deep, restful sleep.
  • Constructed with excellent material ensuring durability and longevity.
  • Proper neck alignment aids in reducing instances of headaches.
  • Evenly distributes head weight and helps maintain correct sleeping posture.
  • Significantly minimizes tossing and turning during sleep.
  • Particularly beneficial for side sleepers, providing targeted support.
  • It's worth its higher price point due to its quality and performance.
  • Comes with a removable and washable cover for easy care.
  • Helps alleviate symptoms for people with particular medical conditions, including osteoporosis and fibromyalgia.
  • Small enough for easy portability, making it ideal for travel.
  • Adjusts to the body's temperature, creating a cooling effect on warm nights.
  • Pillow maintain its shape even after consistent use, enhancing its worthiness as an investment.
  • Some users found the pillow wasn't as comfortable as they hoped, feeling it lacked the promised support for their neck.
  • A few customers felt that the pillow was too firm and took some time getting used to, especially for those accustomed to softer or plumper pillows.
  • There was a concern from various customers about the pillow size not being standard, resulting in it not fitting pillowcases properly.

Read why our sleep experts loved it ›

Why our sleep experts loved it

We don't know about you, but we're always looking for a better way to sleep. The Tempur Queen Original Neck Pillow is just that - it contours to your head, neck and shoulders, helping to align your spine when sleeping on your back or side. This neck pillow offers some relief for breathing problems and snoring as well. Made of TEMPUR® material for superb pressure relieving comfort, you'll love the soft fabric cover that's removable for washing at 60°C and quick drying.

The Tempur Queen neck pillow offers the perfect solution for those who wake up with neck and shoulder stiffness.

Why you can trust WantMattress We spend hours testing (and/or researching) every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

Reviews

Let us know your thoughts on a product or view reviews from others. Please note that WantMattress does not verify whether the user has used or purchased the product.

4.53 - 148 reviews

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RobertMP
via Dreams
3
This pillow is an expensive slab of foam shaped to contours that support your neck. It does work in that I don't wake up with neck ache but I don't find it completely comfortable. The foam is pretty firm and the pillow itself is relatively thin so you don't get the laying on a pillow feeling. I'm currently using it upside down as the neck support bulge seems too big when used the right way up. The pressure on my neck seems greater than the support for my head and I hear my pulse when trying to sleep with the pillow used as intended. Inverted it still does the same thing but the head support matches the neck support. My previous pillow was a standard Tempur one. That was good except that the filling is not solid foam and foam beads inside the memory foam pocket migrated away from my neck during the night leaving me to wake on a wedge shape pillow. This neck support model does not do that as it is solid foam. So neck ache cure yes, comfort not really. guess I'm still looking for the perfect pillow.
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Zealious
via Dreams
4
Could be good for sleeping on your side, depends on your mattress also! So try before you buy. I am 6 ft tall, have moderately broad shoulders, and it just happens that both sides don't support my neck properly. One side too low for side sleeping, the other side is actually too high, even for me. Sleeping on my back actually hurts my neck cause it's too high in the middle part of either side. And I like to sleep on both side and back. So a versatile pillow with the right shape to accommodate both sleeping positions is important for me. With my current mattress, this pillow hasn't been good. With another mattress, side sleeping was my only sleeping position using the low side of the pillow. I thought I was only a side sleeper till I moved out and changed mattress. And normal pillow cases crease and swivel a lot as its not designed for this kind of pillow. I have just discovered Tempur do their own pillowcases.
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Hampshire mum
via Dreams
3
I'm not wildly mad about this product but I'm not totally disappointed either. I'm tall and have wider shoulders for a woman despite having an average frame for my height. I need to put this pillow onto something, I use a folded up bath towel, for it to reach my neck. If I don't I wake up finding that I've added another pillow to the top of it in my sleep. This is if I've slept on my side. However, I currently have a trapped nerve and slipped disk in my neck, when I'm having a lie down on my back to relieve the pain of this, the thin side does support my neck a little. I think it is extremely over priced. If you can afford it, anything is worth a try if you are in pain and want to relieve it through desperation. If you are not in pain, there may be better memory foam pillows out there for you and it might be worth doing a little research and trying them out in store.
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WesF
via Dreams
5
I've tried many expensive medical pillows and my neck still ached after sleep. They were either too high, too low or too small. I did some research on this pillow and didn't find much about it, but I decided to try it as I've ran out of options. Months into sleeping on this pillow, I can tell you to look no further. This is the pillow you want if you want a quality neck pillow. At first when you put your head on it you'll find the neck support bit is a bit high, but because the memory foam material inside it sinks down to just the right comfortable height to support your neck and keep it in place through the whole night. I use this pillow sleeping on my back and side.
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Caroline Ann
via Dreams
5
I was having trouble with neck & shoulder pain, & not sleeping too well. So I decided to give the Tempur pillow a go, as if i wasnt happy could return it. I noticed that i was lying flatter & my neck & shoulders were in line with the rest of my body, whereas with my old pillow i wasnt & soon realised after a few days of sleeping on the Tempur pillow felt so much better, my sleep improving & neck & shoulder pain almost gone. So glad i brought this pillow, i know its more expensive than standard pillows, but you get what you pay for & it will last longer than standard pillows. Highly recommended & saves a fortune on going to the chiropractor.
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andrews88
via Dreams
5
I can't recommend this pillow enough, it supports your head and neck perfectly to aid the correct sleeping position for a restful nights sleep. I was skeptical before I purchased whether or not this would actually improve the quality of my sleep but I have definitely noticed a significant improvement. Not only this but after continued use, after about 1 week my neck and upperback pain disappeared all together as a result of using this product as it forced me (not uncomfortably) to position my head in a particular (correct) manner. This is one of the best purchases I have made.
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SweetDreams
via Dreams
5
I bought this pillow about two years ago. It's still going strong and has kept it's shape / firmness. I would recommend it to anyone who suffers with neck and/or shoulder issues as I did. You do need to persevere with it! For example, for the first week my neck actually felt worse as I was adjusting to a new (corrected) position. I began by using the low side and when I'd adjusted to that I then moved to the high side (again needing to adjust). Now, two years on, I can't be without it! Yes it's expensive but well worth it to me.
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Snow Owl
via Dreams
5
This pillow took a little getting used to. It is much firmer and heavier than my feather pillow. I was a bit sceptical as to how a change of pillow might help my aches and pains - but within a week my neck and shoulders were considerably less sore. I was even able to sleep right through the night for the first time in over a year. It must be worth a try if you're struggling with aches in the upper back - to be free from pain is priceless!
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Ponks123
via Dreams
5
Having suffered from neck pain for some months, I was recommended to this pillow by a friend but the price was an issue. Having done a great deal of research I decided to go for the Tempur pillow as from experience, a cheaper version is simply a waste of money. Well I'm glad I did as after only 2 weeks I have increased movement in my neck and a considerable reduction in pain. I only wish I had found it years ago! Highly recommended
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JAkther27
via Dreams
5
My dad has been suffering from really bad neck and back pain for years. He is over 80 years old and I tried so many products to help him. Nothing worked! Last few months he wasnt getting much sleep which was a real worry and his doctor said need to look at his pillow. I done so much research and found this pillow. All I can say is he has not mentioned pain once for the last few weeks! It was a miracle. I am a very happy daughter.
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Jess 25
via Dreams
5
This pillow is so comfortable, before I brought the pillow I was a bit worried that it would hurt my neck, but it doesn't as my head just melts into it, and moulds to a very comfortable shape for me. At first I thought the pillow would be too heavy for me, but it isnt. I would recommend also getting the official Tempur neck pillowcase as it keeps the pillow nice and cool. This Tempur pillow was definitely worth the money.
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DarbyAllen
via Dreams
5
Bought a pair of these with our Tempur mattress and found them so good, we bought another pair for our Motorhome. We use them all year round but do sometimes find that if its very cold at night, they can become firmer. Weve tried other memory foam pillows, but none seem to match the comfort on your neck of the Tempur contoured front ones. Very pleased with them and would definitely recommend them.
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Linda89
via Dreams
5
This is not the first time that I have purchased this pillow, and find that it is the only one that provides me with a good nights sleep. The washable cover allows the pillow to remain fresh. A little on the expensive side but you pay for what you get, a good night sleep. Dreams were very good to deal with and albeit not in stock it was posted and arrived very quickly.
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DrZT
via Dreams
4
I bought this a month ago and suffer from neck discomfort due to my occupation. I have found this to be supportive of my neck and in particular when I lie on my side. Advantage of purchasing directly from manufacturer is the 30 night trial. Since it is an expensive pillow it would be useful for this to be matched at Dreams but I have no regrets on my purchase.
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skashif
via Dreams
5
I bought a few beds. Staff was excellent. I received my first delivery but the bed I ordered was king and wasn't fitting in. I called them and asked for guidance. They called me back and told whenever I placed order for the double bed then at the time of delivery they will pick up the king bed. That was a big relief and really thankful for their concern.
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TC12ed
via Dreams
4
Took some time to get used to, but I instantly felt like my head and neck was more supported when lying on my back. Lying on my side is a little more awkward. But over time this pillow is very comfortable and wouldn't go back to a regular pillow. Only thing I feel is missing is you can't turn the pillow over to get the cold side of the pillow.
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Verified Buyer
via Dreams
5
This is my second Tempur pillow. The first one lasted about 6 years so that's about 4p per night (if my maths is correct!) which is great value. I've tried various pillows including other makes of contour pillow, but I'll stick with Tempur from now. I've recommended this to a friend who has a similar neck injury to mine & he's glad I did.
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Milly
via Dreams
5
I have suffered from neck pain for years and this pillow was recommended to me by an osteopath. I bought this pillow two weeks ago and after using it for only two nights I now wake up pain free. I use the thinner side for back sleeping and the bigger side for side sleeping and it really does work. I couldn't be without it now.
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Thoma
via Dreams
5
My girlfriend suffers from fibromyalga and so we decided to buy a tempur mattress on recommendation!! We had the standard tempur pillows, however they didnt suit her condition, so decided to try out the neck pillow. Since then she has been able to sleep deeper which people with this condition struggle to do, a great purchase.
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Verified Buyer
via Dreams
5
I bought this item approximately a month ago. I have never been happier with a pillow! Really supportive and comfortable. I suffer from a bad neck and this product gives me a beautiful nights sleep! I will never buy another type of pillow again! Would definitely recommend if you want a peaceful nights sleep!
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Craig Sp
via Dreams
5
After trying several different brands of pillows I decided to purchase this memory foam neck pillow. As a side / back sleeper I can honestly say this pillow is amazing. No stiff neck or should pain when I wake up. It's supportive and comfortable. Being memory foam it moulds to fit perfectly which is a bonus.
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Bardia
via Dreams
5
This unique pillow does exactly what it is meant to do. I have bulging disk in my neck and have experienced pain every morning I got up. Since I started using this magic pillow the degree of pain has surprisingly diminished. I do recommend Tempur pillows to everyone to experience the best quality sleep.
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Nimue17
via Dreams
5
I bought this to replace my previous Tempur neck pillow. Although it is slightly smaller, it is excellent and provides great support. I would recommend this pillow for anyone especially if you suffer from neck problems. The higher price reflects a good quality item and is well worth the investment.
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sweetdaisy
via Dreams
5
We purchased a new bed and only now do we realise how uncomfortable our old one was. It is very comfortable and means that we now have a better nights' sleep. The delivery drivers (Marcus and Connor) were great and assembled the bed for us. They were helpful and professional. Hight recommended.
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Verified Buyer
via Dreams
4
Had tempur pillow for 3 weeks or so, regular painful neck is so much better as time going on, still getting some pain odd morning but not every morning like before, and of course I'm sleeping so much better, it is expensive but with it for me, I don't regret my purchase, money well spent
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Mag78
via Dreams
5
I would definitely recommend this pillow to anyone. I had problems with sleeping on my back and my shoulders were hurting too. I've decided to upgrade my old pillow to this one. What a difference it has made! I sleep so much better. It's so comfortable. It's great, love it!!!
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Beck1234
via Dreams
5
The tempur original pillow for people with neck pain is worth every penny. At first I was sceptical but now I am feeling the benefits. My neck feels better and I am sleeping more deeply at night, so if youre wondering whether you should buy it - go for it and you wont be sorry.
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AussieThomas
via Dreams
5
Had a similar product back in Australia, very good for memory foam, unfortunately not as high as I need it, but very comfortable with a cheaper thinner pillow underneath. A thicker option may be available, I settled for the order without seeing the physical product or dimensions.
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Polly65
via Dreams
5
This is a great pillow well worth the money if you are a side sleeper. No more squashed shoulders I wake up feeling I have had a good nights sleep. No more aches and pains. I had a cheaper brand before and this one is far superior it really is worth getting the real McCoy.
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Senoj
via Dreams
5
Brought this 6 weeks ago and it is great. No more back pain, so I can't recommend it highly enough. It keeps the spine in line, taking the pressure off my neck and back. This is by far the best pillow I have ever owned, and a lot better than the comfort pillow by tempur.
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Rested Oxford
via Dreams
4
This pillow is firm and is very versatile. It can be used to support both back and neck depending on your location. Dream delivered on price and quality with this product. One recommendation be sure you prefer firm because it does deliver what it states on the packaging.
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Bucky1
via Dreams
4
This very good, but could do with it being a bit bigger as it seems to move a lot in the pillowcase even with a protector on. This is also a bit pricey compaired to other pillows. but it is extremely comfortable to use and seems to stop a lot of the tossing and turning!
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LZ84
via Dreams
5
I bought this pillow on New Years Eve to replace one that was half its size, with many miles of sleep to its name, to help my neck and shoulders, also to aid restful sleep and it has not let me down in these respects. Brilliant pillow would recommend it to anyone.
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Hels68
via Dreams
4
Have used this pillow for a few weeks now and still getting used to it. Purchased the pillow to help ease my neck and shoulder pain after sleeping . Still have some aching, but will see how it goes as tempur do say to use it for a few weeks before achieving results
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lorraine40
via Dreams
5
I brought the TEMPUR QUEEN ORIGINAL NECK PILLOW, about 6 weeks ago. It has amazing neck support for the best night,s sleep. if you have neck, shoulder or back problem,s, i would definitely recommend this product. Admittedly it is expensive but worth every penny.
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varuagaurav
via Dreams
5
My wife suffers from cervical pain and does not find it comfortable to sleep using regular pillows. Just chanced upon this one when we were looking for a mattress and this has been great so far. it has been about one month of use and we are more than satisfied
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Gina
via Dreams
5
having injured my neck in a fairground ride about 3 years ago I have struggled to find a pillow that will support my neck and head at night while I sleep, since I have been using this pillow I wake every morning without ache or pain . . . thank you Tempur :-)
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Sarahstrudwick
via Dreams
5
I bought this pillow about a month ago it was recommended by my parents. It is extremely supportive for my neck. I take it when I stay in hotels. I'm even considering taking it abroad its that good and giving up precious clothes space In my suitcase!!!
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MICK21
via Dreams
4
My wife and I bought these pillows as a replacement for our original Tempur pillows. We both use the computer a lot during the day and these pillows definitely help with neck pain at night ,giving us the support on our necks and a good night's sleep.
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saph
via Dreams
5
I bought the Queen Tempur pillow after reading reviews about the product. I've suffered with such bad neck and shoulder pain was willing to give it ago, although thought it was expensive. However money well spent. Significantly reduced my neck pain.
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Teresa P
via Dreams
5
Best pillow ever! I suffered with terrible neck ache and tried several different e pillows with no benefit. I've had the tempura for 3 weeks and all the neck pain has gone and practically from the 1st night I used it. Worth every penny.
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RajInder 1966
via Dreams
5
Id been having trouble sleeping for a while with neck and back on waking up. As soon as I tried the new pillow my sleep improved immediately. I now wake feeling rested and refreshed. Only wish I had invested in the pillows sooner.
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Satisfied of Hampshire
via Dreams
5
My wife bought this pillow after trying a similar but cheaper product. She finds that the Tempur product gives a better position for sleeping and has experenced greatly reduced levels of the neck pain she previously suffered.
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Son Of Mowgef
via Dreams
4
This purchase was another after thought, I was getting a new mattress, so why not a new pillow? Gotta say it's been the perfect addition. Functions exactly as advertised and is even more comfortable that you might think.
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Maggiel29
via Dreams
5
I have had a Tempur neck pillow before and it was ten years old and finally gave up! I am so pleased I bought another - it supports my head and relieves my back ache. Wonderful. I take it on holiday with me as well!
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Verified Buyer
via Dreams
5
I absolutely love this pillow at first I thought it would be too low, but I took to it straight away and yes your flatter laid down but I dont have any neck ache anymore. Perfect for me have recommended it to others.
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Rosellen
via Dreams
5
This was to replace my first Tempur pillow which I bought over ten years ago. Need I say more? I wouldn't have any other pillow on the market - for me this is just PERFECT. Thank you P.S. My husband has one too!
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Becstar1983
via Dreams
5
Ive been suffering with a lot of headaches and stiff necks when I wake up so thought Id try a new pillow and all I can say is WOW! I havent had a headache or a stiff neck since my pillow was delivered!!!!
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King Applepie
via Dreams
5
The pillow is good but the higher part is too wide for my neck. Or my neck is too short for that pillow. Otherwise it provides the good support and I stopped waking up with headache after I started using it.
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LHunt7
via Dreams
4
I usually get a new pillow every year via the Tempur range and Im never disappointed in their quality. Best thing to help me with my bad back as I have a Tempur mattress as well which helps me sleep great.
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GeoVal
via Dreams
4
I felt there was too much difference in the firmness and height between this and the next one down. I have gone back to using my previous neck pillow. I have retained it and will try it again later on.
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Verified Buyer
via Dreams
5
I had the same type/make pillow for 8 or 9 years, and it was so good I replaced it with identical. This is just as good, and I am very very pleased with it. After a good nights sleep my neck is pain free.
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Chubby
via Dreams
5
ive had neck pain for a while and when trying our new mattress, Julie suggested I try the Tempur pillow, what a revelation! So comfortable and not as hot as I feared, well worth the money!
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TJB44
via Dreams
5
Great pillow! Very supportive, adapts to your body, cool to touch and great for relieving pressure in my neck and shoulder. Would definitely recommend. Wish Id have bought one years ago.
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AmandaS
via Dreams
5
After suffering with an awful neck pain for weeks this pillow has simply transformed my sleep pattern. It is quite honestly one of the best purchases I have ever made. Thank you so much
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Christine Fiddes
via Dreams
5
Amazing product, great support for my neck. The Tempur Queen neck pillow retains it's shape for night after night of comfortable sleep.I wake refreshed and ready to start my day
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Jorge A.
via Dreams
5
The pillow has been a great player into my partner's sleep quality. She was suffering lately of neck pain and that is now something of the past. Definitely worth every penny.
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Crazy EBT Lady
via Dreams
5
Bought this pillow for my husband who has a bad neck and back. Along with the Tempur mattress he says that he is sleeping much better and his aches and pains are diminishing.
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Pilso
via Dreams
5
I have back and neck problems and have trouble sleeping but this pillow is excellent. Best thing though is that my snoring has massively reduced, husband is very happy too.
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emz2981
via Dreams
5
Brought this pillow as I was suffering from a really bad neck and it has helped no end in just over a week. Strange to sleep on at first but its amazing now very happy
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Amy57
via Dreams
5
I got two of these last month, and have been sleeping so well since. The pillows are not too firm but still supportive of my neck when lying on my side. Great product!
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Ms Dupont
via Dreams
5
I suffer with a bad neck and this has been absolutely bliss. It stops me moving so much when asleep and means that I can move without pain when I wake up! Very happy!
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AngeMG
via Dreams
5
I've had spinal surgery and suffer from stiff necks etc. So pleased with this pillow. Keeps my neck in the correct position giving me a comfortable, pain free sleep.
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Ellen L
via Dreams
5
This is to replace my old Tempur pillow. Lasted me 15 years, keeping it as spare in case of spills. No stiff neck ever since. Easy to clean cover. 'Nuff said.
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Jacx
via Dreams
5
Takes about a week to get used to but definitely holds my neck in a better position. This is my second one as I find it helps my osteoporosis. Would recommend.
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C Janssens
via Dreams
5
It's a gentle pillow that provides just the right support for my neck. It is a little smaller so I'd recommend getting the correct pillow case for the pillow
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Caravanner
via Dreams
5
Tempur pillow at great price, delivered promptly. Petfect. Medium suits my neck and i am 178cm tall male. Sleeping much better after shoulder problems
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Frank P
via Dreams
3
Unfortunately this wasn't as comfortable as I hoped, although I am aware others love it. I changed it to a Tempur cloud pillow which suits me better.
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Jamal
via Dreams
5
having bought this item, it has made a great deal of improvement on my neck. it is very good that I have stopped using so many pillows when I sleep.
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Marcin86
via Dreams
5
This pillow is a game changer for side sleeper. Contuored nicely it helps reducing neck pain and fatigue. But a test in store is highly recommended.
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CJAY
via Dreams
5
Bought a Tempur 'S' shaped pillow and I've been so comfortable since , it may be expensive but worth every penny, I'd highly recommend you try one.
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MalB
via Dreams
4
The wedge shape really helps reduce neck ache but this pillow is a lot smaller than a standard pillow and does not propoerly fill the pillow case.
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Caz68
via Dreams
5
Very Good but if the Millenium version was still being produced I would have opted for that version, however this one is a good second best.
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Badbackbadneck
via Dreams
5
I bought this after suffering acute neck pain for months. I'm glad I did, because after just a couple of days the pain ws much reduced.
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harboruk
via Dreams
4
this pillow is fantastic the only downside to it is it is too small for an English pillowcase. No more waking up with neck ache though
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Mary1953
via Dreams
5
This is a really good medical neck pillow, which is helping me with neck and back pain. A good price compared to other retailers.
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Sue1463
via Dreams
5
Pillow was purchased as a Christmas present as a replacement for a previous purchase. Best pillow ever for a great nights sleep
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Genni 61
via Dreams
5
I bought this pillow for my son two months ago. He was suffering from neck pain and this pillow helped him getting better.
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JB Hampshire
via Dreams
5
Great quality product, long lasting, and we think essential for anyone with neck problems. Washable cover always a bonus!
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mtf0305
via Dreams
4
I have scoloisis and this pillow is so comfortable. Its so comfortable infact that my partner prefers my pillow to hers.
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Pillow fan
via Dreams
5
I love this comfortable pillow- this is my fourth- I replace it every few years with the same one - its that good!
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MiaMokk
via Dreams
5
Great pillow from a great company. Had really nice customer service and the delivery was super fast and reliable.
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Motherofmine
via Dreams
5
My son-in-law loved his pillow, he can't believe how comfortable his sleep is now he owns a tempur neck pillow.
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An ominous
via Dreams
5
This pillow is essential for people with neck and shoulder issues,much improved nights sleep,very comfortable
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Laur10
via Dreams
5
I bought this like one month ago and seems perfect. I can see the difference, may neck doesnt hurt anymore.
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Helens
via Dreams
5
Great for someone who sleeps on their back and needs neck support. Have slept brilliantly since purchased!
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Harry HH
via Dreams
5
Comfy as Heck! I sleep on my back and staying still ks easy as I sleep as it keeps me supported perfectly.
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Greenhill
via Dreams
5
Easy on the neck and comfortable. Can position it in most suitable to with different sleeping positions
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Pillow covers
via Dreams
4
Very good for a person with a neck problem, I have got A much better Sleep pattern now with this pillow
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Linda Lulu
via Dreams
5
Had my Tempur neck pillow for two weeks and very pleased with it.... excellent support for my neck xxx
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Verified Buyer
via Dreams
5
Worth every penny havent had a sore neck since I purchased one in fact so good I bought one as a gift
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JohnathanR
via Dreams
5
I bought this as I have an issue with my neck. It's really comfortable and supports my neck very well.
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TN58
via Dreams
5
I bought this item to replace one that I had been using for a long time and was very pleased with it.
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Simmo47
via Dreams
5
Having slept on this pillow for over a month and perfect night sleep wished I had bought years ago.
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B13L5A
via Dreams
3
Reasonably comfortable, but not as wide as a standard pillow and probably not worth the high price.
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Marko3175
via Dreams
5
We purchased the mattress, frame and pillows from Dreams and have been delighted to say the least.
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spuck
via Dreams
3
These pillows are good but I little hard and not that soft but good for keeping correct posture
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LorrieP
via Dreams
4
Has really helped with neck stiffness and headaches, although a bit softer than you may think
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harry capstan
via Dreams
5
Good job I've got two because my cat has commandeered one of them and won't give it back.
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Questions and Answers About The TEMPUR Queen Original Medium Neck Pillow

Prospective customers had the following questions about the product

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Manipura
What is the returns policy on your pillows? Thank you.

Answer: Online or telesales purchases only:You can return pillows, duvets, bed linen, mattress protectors and toppers at any time within 14 days after delivery. For hygiene reasons, we can only accept them if theyre returned unused and unopened still in their original packaging.Many thanks
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Katydid
What size is the queen Tempur you are offering? I note from the Tempur website they do come in 3 sizes

Answer: Dreams also offer the 3 sizes. Medium, Large & Extra Large: Medium 61cm x 31cm x 10/7cm Large 61cm x 31cm x 11.5/8.5cm X-Large 61cm x 31cm x 13/10cmIt might be best to contact the store to check the stock availability of the size you are interested in.
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Darren Hunt
3yr guarantee with the pillows What does this cover and what isnt covered please? I have one and its started to be less comfortable. Thnaks

Answer: The following is covered under the Tempur guarantee: "Material defects due to faulty workmanship or materials, or changes which cause a visible indentation more than 2cm in the TEMPUR Material"Many thanks
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Totty
Which way round do you use this pillow? The highest point nearest you?

Answer: The TEMPUR Queen Original Neck Pillow is positioned so the highest point is closer to your neck. This gives you extra support and helps cushion your neck.I hope this helps and thank you for your question
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RJT01
Are the dimensions correct? The picture with the tempur packaging has dimensions 63 x 32 x ... but the dimensions on your page say L70cm x W45cm. I have a tempur pillow I bought from "Dreams" before which has a length of 70cm so looking for a match.

Answer: Sorry for any confusion caused.The dimensions of this pillow are; 10cm x 61cm x 31cm.Please note the website has now been amended.I hope this helps, and thank you for your question.
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Ilyas
How much guarantee do you give on this product?

Answer: The product will come with a 3 year guarantee. This is will be covered straight from tempur as the manufacturer.I hope this helps and thank you for your question.
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Muggles
Hello. Is tempur queen large the usual size for women or is there a tempur queen medium?

Answer: The pillow only comes in one size.Many thanks for the question.
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Kevin Lin
Hi, is this medium size? Which the heighest is 10cm, lowest is 7cm.

Answer: This is medium size, and the height is 10cm not 7cm.Thank you.
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JanusL
"TEMPUR-Neck Pillow" found in Tempur US. Is it same as "TEMPUR Queen Original Neck Pillow"? Thank you.

Answer: Yes, they will be exactly the same.Many thanks for your question.
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Chloe YH
Hi, is there only one firmness level for this pillow? Do you have a softer version? Thanks!

Answer: This is the only available pillow.Thank you.
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Of The TEMPUR Queen Original Medium Neck Pillow
Brand: TEMPUR
Retailer: Dreams
Delivery Time: Average
Delivery Charge: Average
Customer Sentiment: Good

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