TEMPUR Comfort CoolTouch™ Pillow Rated 4.6/5 based on 1736 customer reviews
TEMPUR Comfort CoolTouch™ Pillow

TEMPUR Comfort CoolTouch™ Pillow

£149.00
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Tests & Verdict

Here we collect tests, guides and product reviews so that you can create a picture of what others think about the product. This analysis and review is based on my experience and 12+ years of industry insight.

  • Multiple customers praised its consistent comfort and how it enhanced their quality of sleep.
  • The design, according to users, is innovative and functions as an extension to the mattress itself.
  • This pillow's firmness is highly appreciated by a significant number of users.
  • Several users affirmed that these pillows drastically reduced occurrences of neck and back pain.
  • Customers lauded the cool feature of the pillow, which they found particularly helpful in warm weather.
  • A good proportion of users found the pillow supportive, saying it contributed to better sleep alignment.
  • A number of customers found the pillow to be good value for money despite its higher price tag.
  • The pillow's washable cover was a detail appreciated by several users.
  • Customers with medical conditions reported noticeable improvements in their sleep quality after using this pillow.
  • Many users expressed satisfaction with its versatile support for back, side and stomach sleeping positions.
  • A number of customers have decided to repurchase the pillow, signifying its reliable quality and performance over time.
  • A few users appreciated the provision of options between a soft and firm version, allowing for personalized comfort.
  • A good deal of customers noticed a reduction in overheating at night due to the cool-touch feature of the pillow.
  • Few users found this pillow to be very durable and able to retain its shape over time.
  • A handful of users commended the pillow for being heavier than standard pillows, providing a more solid foundation for rest.
  • Some customers found the pillow too firm and heavy which affected their sleep comfort.
  • Others expressed disappointment over the pillow not being as cool as expected, contradicting the slated CoolTouch feature.
  • A few customers reported regret over their purchase, considering the high cost for the discomfort they experienced with the pillow.

Read why our sleep experts loved it ›

Why our sleep experts loved it

There's nothing like coming home after a stressful day at work to sink into your favorite pillow. And the best part? This TEMPUR Comfort CoolTouch™ Pillow's TEMPUR Micro-Cushions® are specially designed to provide the cooling and contouring support your head and neck need to help you find the perfect sleeping position. 

The TEMPUR Comfort CoolTouch™ Pillow is designed to provide supreme comfort and support. Its specially developed TEMPUR® Material Micro-cushions offer a cool, soft feel that conforms to your head and neck. And with its patented TEMPUR® envelope containing thousands of TEMPUR® micro cushions, this pillow provides support with a firm feel. Our pillow is suitable for all sleeping positions and it comes with a removable and washable cover that can be machine-washed at 40°C.

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Reviews

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4.64 - 1736 reviews

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Lin71
via Dreams
4
Husband bought the soft version which we tried when we purchased a new mattress and I thought it was quite hard. Fast forward a few months I ended up buying this one as tired of buying superior pillows that were really nothing more than a supermarket own brand. At first the coolness of the protector was amazing as I like the cold side of the pillow, however after a few days this pillow ended up causing me a great deal of neck pain as it just was not breaking in and staying solid and occasionally reverted back to my cheap ones to give my neck a break. I did think I might have to get rid of it. Anyway I was washing the cool feel cover and ended up using it without it or a pillow case and what a difference. The pillow actually works and moulds to you. I have since found out that for memory foam to work it needs warmth and unfortunately this cool feel case is actually preventing the pillow from actually working. I started to use the pillow with the cool feel cover unzipped to allow the pillow to flatten otherwise it stays in its rigid state but its not the best and just put a normal case on it and it again is not great. Ill probably buy a very large pillow case and see if that helps. Hopefully this review will give others who have bought this pillow and are struggling with it an idea as to why it may not be living up to expectations and try it a couple of nights with no cases on the pillow.
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Alannah337
via Dreams
5
I bought this pillow over 2 weeks ago and it is amazing! Not only has it helped with my should pains, lower back pain and levelled out my spin, it lulls me to sleep as soon as my head is on the pillow. I am a side and front sleeper and have been struggling for YEARS to find the right pillow. My partner has the same pillow and bought 7 months ago. His has not gone down or changed shape at all. Being fed up of having to buy new pillow every 4-6 months, with this already having a 3 year guarantee this truly is the best investment on a pillow. The cool touch is also amazing as I now dont suffer from night sweats. Although having a pillow cover on ontop (not really needed) it does reduce the efficiency of the cool touch, it still works through the cover just enough to make a difference. Wonderful pillow, I went for soft to medium as did my partner. Would recommend!
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Lina121
via Dreams
5
The Tempur comfort pillow is absolutely the best pillow Ive ever invested in. Okay it was quite pricey, but its soo comfy your head just sinks in and its just the best. My old pillow was knackered I had brought it from the market just an ordinary soft pillow. Which was giving me neck pain for many many years, that I didnt really take into account. I walked into our local store, I met this very friendly easy to approach young man. He was very helpful, he was very knowledgeable about the selections of pillows. I suppose you got to be. thats when he recommended the tempur comfort pillow. As soon as I layed on it. I just felt I was in heaven it was total bliss. Almost fell asleep in store. If your looking for a soft, comfort and cool pillow this is your best bet. I look forward to sleeping on it. Thankyou Dreams.
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Verified Buyer
via Dreams
5
I suffered from neck stiffness for ages, often causing pain that would impact my mood and my ability to get on with life. I used to have 3 pillows (I'm a side sleeper) just to help keep my neck straight. This does the job of all 3 (cheaper bedding only needing the one pillowcase). The cooling feature is good but not perfect. After laying down for a while a flip of the pillow is still needed, but the difference is so much better (and longer lasting) helps me to drift off better and wake up much more comfortably. If you struggle with neck pain I honestly can't suggest any better. Also, if like me you share the bed with someone who is the human embodiment of a radiator, this will help you to drift off without sweating so much that you think you've gone back in time to when waterbeds were popular and sprung a leak.
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riverman27
via Dreams
5
We purchased and brought away the pillows from the store on the day of ordering. we were good and waited patiently for our bed to arrive before using them. Now I wish I hadn't, these are by far the best pillows I have ever purchased, okay so they are a bit pricey, but think of all the times your buying the pants ones from other stores. Cooling is great to put your head on, if its a warm night, flip it over and its cool again. Only downside is the cooling is not that well reflected through a pillow case (it may just be me) but its cooler out of the pillow case. The covers come off and are easily washed before putting them back on, no shrinkage so ensure you follow the label instructions as we did.
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Adrian Fell
via Dreams
5
I must admit I was a little sceptical about spending that much money on a pillow, but I'm so glad I did! I've always struggled with pillows and a good nights sleep, so I had a completely open mind when buying the Tempur Comfort CoolTouch Pillow. It took a couple of nights for me to get used to the correct sleeping position, but now it feel completely natural. The pillow is definitely cooler than other pillows I've tried, and manages to maintain a comfortable temperature throughout the night. It is also quite firm, but as it moulds around my head, not once have I suffered from a sore ear if I sleep on my side all night. Would I recommend buying one? After 3 weeks of use I can happily say yes!
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Anon 1
via Dreams
4
This pillow exudes luxury from the cover, the weight and the feel. It feels like they have engineered to the same standards as the mattress and not just an afterthought. My only gripe is that it could be a little softer. Sometimes it can feel a little hard but less often now. It does take a couple of weeks to adjust and if it still feels wrong, then its safe to assume its probably not for you. The cooltouch cover is great, well at least for summer. Ive now started to feel the collness come through the pillow case and I hope it doesnt get too cold through the winter. Time will tell. Would be good if you could adjust the pillow fluffiness like the other pillow models they have.
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Roseeb
via Dreams
5
Wonderful pillow! Never slept on anything that feels like this. It's so different to any other pillow on the market. First tried it in Dreams when picking out a mattress and instantly loved it. It's very supportive when tucked into your neck up against the top of your shoulder. It's supports your head without going flat. It's helped a lot with my other half's neck pain. The cooling affect of the material it's made from is lovely. If I'm feeling a bit warm i just flip it over and the other side is heaven! About 4 times more expensive than any pillow I've bought in the past, but we just thought that you can't put a price on a good night's sleep.
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Vicki182
via Dreams
5
I've never had a decent pillow before as i thought they were ridiculously over priced BUT having saved money on our mattress in the sales, we decided to treat ourselves and try a fancy pillow too. I buy 4 replacement pillows for us at least 2-3 times a year so financially this was probably going to be a cheaper experiment! I've forever got a neck/shoulder ache when i wake up so i had nothing to lose. Plus I'd researched before going to Dreams, that the pillow was just as important as the mattress And Oh my days. I am never going to buy anything other than a Tempur pillow ever again! Fact! Hand on heart - ZERO pain since
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Concs
via Dreams
4
This has a cooling cover which is nice, though Im not sure how long that lasts, its very nice to have that effect without having to turn the pillow. The memory foam is pretty solid and gives a firm base. I have arthritis in my neck and so I sometimes use this to sleep and at other times my latex pillow which is higher. But I would recommend if you need good support and a cooling feel. It is, however, quite costly. Ive had a lot of pillows in my time and would recommend spending a bit more on a quality one because it pays off in the long run. This isnt perfect for me, but I like it a lot.
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TonyY
via Dreams
5
This has to be the ultimate pillow, after wasting so much money on trying to find a pillow that gave maximum support and comfort I decided to buy the Tempur Comfort CoolTouch Pillow and am absolutely amazed at how good it is. Who would have thought that a pillow could make so much difference to how much better you sleep. The pillow also really does feels cool when in use, has a removable, washable cover and a three year guarantee. It might seem an expensive purchase but believe me it's a small price to pay for a comfortable nights sleep, especially when you consider the cost of your bed and mattress.
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AndyCol57
via Dreams
5
When trying out mattresses in the store, we were given these pillows to use and it wasn't until we had said yes to the bed and mattress that we were told what they were. We noticed how heavy they were compared to normal pillows but at the same time they were very comfortable and firm but soft and supportive at the same time. We bought the soft version of the pillow and have been really impressed with them since they arrived 2 weeks ago. They really help my wife with her neck problem and she is sleeping much better. I am glad that we bought them despite them being a bit pricey.
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Questions and Answers About The TEMPUR Comfort CoolTouch™ Pillow

Prospective customers had the following questions about the product

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Les64
I don't find my pillow comfortable at all can i get a refund and a free pick up.

Answer: I am sorry to hear this. Pillows can be returned at any time within 14 days after delivery. For hygiene reasons, we cannot accept back any soft goods unless they are returned unused and unopened in their original packaging. Unfortunately we do not offer a collection service or a pre paid return.
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Fonz94
Hi there, We bought these pillows yesterday and made the sales person aware we were side sleepers. We both woke up with a sore neck this morning. Is there something more suited to our sleeping position? Thanks

Answer: Thank you for your question. Each of the pillows is tested and recommended to each sleeping position based on the support level.The pillows you have purchased are most beneficial to side sleepers. You can search the website which has a search by 'sleeping position' option to help you find your perfect pillow.
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carsles
Isthe Tempur comfort cool touch only exclusive to Dreams? Apart from the cool touch is there a difference between the Tempur comfort cool touch & the Tempur comfort. Is it just the case that is cool touch or the pillow itself?

Answer: The Tempur Cooltouch range is exclusive to Dreams. It is just the cover that is Cooltouch, and this is the only difference between the products.
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carsles
If the only difference between the Tempur Comfort and the Tempur Comfort CoolTouch is the case, then why do you advertise Tempur Comfort as Medium and the Tempur Comfort CoolTouch as Medium/Firm? Also, do you sell the CoolTouch case?

Answer: I apologise for my error. We have confirmed that the Tempur Comfort CoolTouch is slightly firmer. Unfortunately we do not sell the cases.
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Samdcrazi
I am quite disappointed with this pillow. We purchased 2 on 04.08.19 and already they are loosing their fullness. There is a dent is one side of the pillow but we were told that they would keep their shape, which is part of the reason we purchased them!

Answer: If you are unhappy with your product then please contact the customer service department and we can discuss this further.
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Mag30
Do you have to register your new Tempur pillow with Tempur to get your 3 year warranty ?

Answer: You do not ned to register the pillow, you would just need to keep your original proof of purchase and order number.Many thanks
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TracyB69
Where can I purchase spare Cooltouch pillow covers if you do not stock them, even though they're exclusive to Dreams? Thanks.

Answer: If you contact the customer service team they may be able to help you with the purchase of a cover.
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Mike166
Are they supposed to go into a pillow case or not?

Answer: Thank you for your questions. Yes, these pillows are designed to be usable with pillowcases.
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Dems1999
I was just wondering does a standard pillowcase reduce the effectiveness off the pillow. Thank you.

Answer: The pillow is designed to still be effective with a pillowcase on.
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Markmch
Is their trail period with these pillows like the mattress

Answer: Unfortunatley we do not offer a trial period on pillows.Many thanks
Of The TEMPUR Comfort CoolTouch™ Pillow
Brand: TEMPUR
Retailer: Dreams
Delivery Time: Average
Delivery Charge: Excellent
Customer Sentiment: Good

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Product Relevant Videos

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About TEMPUR®
About TEMPUR®
By Tempur UK
TEMPUR® Sleep Technology
TEMPUR® Sleep Technology
By Tempur UK

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