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Chester Grey Gents Wardrobe Rated 4/5 based on 54 customer reviews

Chester Grey Gents Wardrobe

Brand: Cotswold Co
£599.00

What Makes The Chester Grey Gents Wardrobe Great?

Material: Painted

This product has a wooden base with a painted outer shell. Any marks that do occur should be easily wiped clean with a damp cloth.

Collection: Chester Grey

Part of the Chester Grey Collection by the Cotswold Company

Customer Reviews For The Chester Grey Gents Wardrobe

Based on 54 review
3

The product themselves are good, I have ordered a number of items and so far, I have been satisfied with the end product, BUT a big warning to anyone who is ordering items that are not yet in stock...really consider not doing it. I have placed a number of orders since Christmas and every single item that wasn't in stock has been late. The fortnightly emails appear to contain wrong information and when items do come into stock they have not proactively contacted me (by email or phone) to arrange delivery (I have had to do the calling and chasing). What is more, one item (a shoe box for the hallway) was ordered and after receiving a fortnightly email that it was due in the next day when I rang a week later to arrange delivery, I was advised it was not in stock. Then I changed the order for a similar shoe box that was in stock, delivery was arranged and less than 24 hours before I was due to received the item, I was emailed (not phoned) to advise me that they could not delivery this stock. I have not been offered any compensation for my inconvenience and more importantly they don't appear to manage customers expectations well. I have just got off the phone to them (after being cut off), I had to call them back, and although I dialled the right number and extension codes, I ended up speaking to someone in customer sales and they could not deal with my query, all she could do was take my name and number and send an email to ask for a call back, she advised this could take up to 48 hours. When I challenged her on why my call was transferred through to someone who could not deal with it, she advised that this was the policy. In saying all this, everyone I have spoken to has been polite and attempted to resolve my issues but it just seems that the infrastructure and policy and process that this company have in place are preventing them from delivering/offering a good customer experience. You will note that when rating this review there is nothing about overall customer satisfaction (just build quality and value for money) and so whilst the products in my opinion are good I wanted to make you all aware of the problems and issues that I continue to face.

5

I am very happy with our Chester Grey wardrobe. The finished product looks great in my sons small bedroom. It took two of us to put it together and the instructions were very clear. It is a very good quality wardrobe. The only issue was the length of time it took to receive it. We appreciate good quality control and applaud the company for not sending out a substandard product but what I would of liked is more communication from the Company. It was always me who had to make a phone call to check on the delivery status. I got the odd generic email thanking us for waiting and asking us if we wanted to change to a different product but we had our heart set on the Chester Grey and was happy to wait. Just when I thought it would neverarrive, I called again and spoke with a very matter of fact lady, who trotted out the usual sorry. She informed me that my chest of drawers had been in for a while and the Company had been waiting for the wardrobe to arrive to deliver them both at the same time. In this instance I would of appreciated a call to offer the delivery of the chest of drawers, especially as I had been waiting five months. At the end of the day, we are very happy with the wardrobe and it was certainly worth wait but a bit more communication and understanding would be helpful.

5

A good size for a double wardrobe, which is solidly crafted with a high quality fit and finish. The colour is lovely, blending in, yet distinctive enough to make it noticeable. I found it very easy to put together; the base was pre-assembled and the main compartment easily folds out to put the back portion onto, a simple task, thanks to pilot holes being pre-drilled for you; one screwdriver being all that was needed for the whole assembly. Good size hanging space, with ample room for shoes, etc, underneath, the draw is smooth and spacious also. Comparatively, it's good value too, costing less than many 'name' brands I looked at, which were not put together half as well. I'm very happy with my purchase and would highly recommend this wardrobe to everyone! Thanks Cotswold!

5

Between making the order and delivery the comms from Cotswold was very poor, the comms on the day of delivery was poor also. The delivery guys were very helpful however but I had paid extra for assembly but I was told it was too late in the day for this so I ended up doing assembly of two wardrobes and two beds myself. The furniture itself is very nice, looks to be good quality and is just what I was after. It is just a shame about the service from end to end.

5

Recently built ,having been stored in our garage until the decorating was completed. I must say how impressed I was with the packaged furniture. I removed all the items to find there was no damage to anything, and nothing was missing. I was really pleased with the quality, and the ease of building them. Follow the instructions, and you can't go wrong. Overall, solid pieces of furniture, my wife loves them. Thanks Cotswold.

5

The Gents wardrobe suited me for a second wardrobe but I would not call it substantially built. Having put a number of furniture items together I believe that the instructions supplied were totally inadequate if someone was attempting to build furniture for the first time. The top of the wardrobe is in reverse to the tops of matching items in this range which makes it a little odd when you look at the finish.

5

I recently ordered a whole set of matching Chester Grey bedroom furniture, including this wardrobe. As usual I am absolutely delighted with the quality and look of all this new furniture.You are an excellent company to deal with - backed up with second-to-none customer service.This is the second room I have now fully furnished with an entire collection of your furniture, and I am delighted with the results!

5

I'm very unhappy. I waited a long time for this item as the original delivery date was cancelled by Cotswold due to none in stock that were suitable for delivery. When I finally took delivery mine too was damaged. I sent photos in via e mail showing the fault and expressed my dissatisfaction at the time. After the initial response offering me a replacement I have had no further responses.

3

More expensive than competitors, when comparing spec (wood type, style, colour/fittings etc). However, a beautiful product overall. We bought a selection of items from the 'Chester Grey' range, primarily because of the corner computer desk, which is much more difficult to find elsewhere - thus completing a 'set'. Was a little disappointed that the Gents Wardrobe arrived semi 'flat packed'.

4

Unfortunately if was damaged when we opened it. Luckily it was on the back corner which was going in a corner. Im sure if I had complained they would have replaced it. The hassle of not having anywhere to store our clothes and having to take time off work to take delivery wasnt worth the hassle. Looks lovely and lots of room for all our stuff.

5

The Chester Grey range was perfect for our bedroom. All items came assembled apart from the wardrobes (which is a good job or we wouldn't have got them up our stairs) the wardrobe was easy to put together and better quality that I expected for the price we paid. I also like the draws come with a choice of wooden or silver handles.

5

I am very happy with this wardrobe, it is the second one we have purchased, the first was a triple. It is sturdy, easy to assemble, looks great and very functional. The price is also a factor, by comparison to the quotes we received for built-in wardrobes, it is a bargain. I would be happy to recommend Cotswold bedroom furniture.

5

both the wardrobe and chest of drawers are of good quality and are a beautiful soft grey we used the brushed steel handles to make it look a bit contemporary. The items are delievered in very robust packaging and there is good communications by text and email to inform of the delivery

5

A very nice cupboard. However to open and close the doors you have to use quite a bit of force as a result of the catches. I think magnetic catches would have been better. You can also see some white primer paint showing in the outer side panels.

5

We brought the chester grey gents wardrobe and was very pleased with the design, quality of the product and how easy it was to assemble. We are extremely pleased with the product and the delivery service. Thank you.

5

Beautiful piece of furniture. Extremely high quality and very good value for money. We shopped around and could have paid a lot more for something not built as well as this

5

Easy assembly of wardrobe,The delivery men were excellent and carried the wardrobe, drawer unit and bedside cabinets into the bedroom. Quality of product and service 5*

3

Brilliant quality and look once I finally received one without a fault, several phone calls and faffing around etc to get to that stage was less than impressive!

4

Nice quality mens wardrobe. Well packaged and easy to put together with just a screwdriver. Love the colour and contrasting top. My son is very pleased with it.

4

Good little wardrobe however, the clothes rail was put in upside down. Also the block was glued in so unable to rotate round. But On the whole a nice wardrobe!

5

Very pleased. Great quality as expected based on other items purchased. Delivered on time and straight forward to assemble. Good packaging materials.

5

I love my new wardrobe it was very easy to put together, looks very nice and good quality!! Everyone whos visited asked where did you get it ??

5

Lovely wardrobe, couldnt ask for a better one. The colour and style are just beautiful, great value for money. Would definitely recommend:)

5

Excellent quality and excellent service from the Cotswold company. We will happily use you again and recommend you to others

5

Gorgeous wardrobe. Finished off our bedroom beautifully. Really good value compared to similar high end companies!

5

Amazing product, absolutely perfect. Love my new furniture so much I'm looking at more for the rest of the house

5

Very good wardrobe and easy to put together. Again very well packaged and so a car to take to the tip.

5

Very pleased, prompt delivery by friendly helpful delivery people, easy to assemble and looks good.

5

Excellent quality, beautifully made and easy to construct. Love the colour and the finish. Love it.

5

I didn't realise just how big this wardrobe is! Plenty of space and easy enough to put together.

5

Beautiful wardrobe that is well made and looks super. Easy to assemble with clear instructions

5

Gents wardrobe just what we needed for extra storage so everything has a place to be put away.

3

We are delighted with the wardrobe and will definitely use the Cotswold Company again.

5

Have not yet unpacked the wardrobe but we are sure we will not be disappointed.

4

Lovely colour, perfect size.. shame the doors dont sit in the frame the same?

5

Excellent so pleased with product so easily to assemble & perfect size

4

Easy to assemble. Well manufactured. Great wardrobe.

5

Beautiful! Well made & sturdy & looks very smart.

5

good value and easy to assemble. lovely finish.

5

Excellent quality, well made. Beautiful.

4

Good quality product, easy to build

4

Great product. Easily put together

5

Lovely well made item and service

5

Really pleased with our purchase

5

loved it absolutely beautiful

5

just what we wanted.

5

Excellent quality!

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