I do not normally write reviews but I feel it's important to give feedback on this particular item. The first time the product arrived, the right hand panel was severely damaged. It was the 3rd party delivery company BJS who were proactive and helpful in liaising with Cotswold via their company. In fact, it was myself who had to ring up and chase the company and arrange the new product to be delivered. I was informed the new product would be put through an extra special quality control check (of which a signed piece of paper was included in the box upon delivery) However, on the second delivery, there was still a panel damaged which had clearly been painted over. It was only the quick thinking of the 3rd party delivery team that a solution was resolved. I have to say I am disappointed. This is an expensive product, and I would have hoped/expected to have a better service and product. Mini chips and dents at corners were present once packaging removed but not large enough to go through the hassle of returning the product. Having bought furniture from a number of companies including other products from Cotswold I would say the Burford painted range is not up to the same standard as the Chatsford, Westcote blue or Sussex range. I would now think twice before purchasing from this company again despite other high quality products. To pay over 1000 for an imperfect piece of furniture seems disappointing.It is sturdy, looks beautiful. But as other reviews comment - it is not ivory white it's more of an apple white. I hope it will last the test of time.